1
00:00:06,807 --> 00:00:11,245
♪

2
00:00:17,918 --> 00:00:25,959
♪

3
00:00:36,203 --> 00:00:41,742
♪

4
00:00:43,644 --> 00:00:46,346
>> We're heading downtown.
We're going to Southside.

5
00:00:50,751 --> 00:00:52,286
What the [bleep], man?

6
00:01:00,627 --> 00:01:04,231
>> Customer complaints
are at an all time high...

7
00:01:04,298 --> 00:01:05,999
>> You [bleep] sons of bitches.

8
00:01:06,066 --> 00:01:08,635
>> ...putting workers
on the defensive.

9
00:01:10,270 --> 00:01:13,640
And with labor shortages,
supply chain woes,

10
00:01:13,707 --> 00:01:16,610
and a 40% rise
in violent retail crime,

11
00:01:17,578 --> 00:01:21,248
it's an all-out battle
at the checkout.

12
00:01:23,951 --> 00:01:28,188
"The customer is always right"
is just plain wrong.

13
00:01:28,255 --> 00:01:30,557
>> I am a customer!
>> I'm a customer, too, Becky.

14
00:01:30,624 --> 00:01:31,625
>> [ Screams ]

15
00:01:34,594 --> 00:01:37,297
>> In some states,
there's a common law doctrine

16
00:01:37,431 --> 00:01:40,834
sometimes referred to
as shopkeeper's privilege

17
00:01:40,901 --> 00:01:43,070
that allows employees
to detain customers

18
00:01:43,203 --> 00:01:45,272
if they are suspected
of shoplifting.

19
00:01:46,740 --> 00:01:48,141
Like in this situation...

20
00:01:52,145 --> 00:01:53,714
...when employees
appear to attempt

21
00:01:53,847 --> 00:01:55,749
to keep this customer
in the store...

22
00:01:59,119 --> 00:02:01,855
...believing she was trying
to leave with unpaid for goods

23
00:02:01,989 --> 00:02:04,124
that she claims she paid for.

24
00:02:06,960 --> 00:02:09,363
Though it quickly devolves
into a screaming match...

25
00:02:09,463 --> 00:02:11,365
[ Employee cries mockingly ]

26
00:02:11,465 --> 00:02:13,033
>> ...and the customer
eventually

27
00:02:13,100 --> 00:02:14,434
appears to leave on her own.

28
00:02:14,534 --> 00:02:16,503
>> [ Indistinct shouting ]
>> Okay. Okay. Fine.

29
00:02:16,636 --> 00:02:19,306
>> But regardless
of who's right or wrong,

30
00:02:19,439 --> 00:02:23,276
there is never an excuse
on either side for violence.

31
00:02:24,644 --> 00:02:26,513
In Florida,

32
00:02:26,646 --> 00:02:29,750
a police officer responds to
a call from a convenience store,

33
00:02:29,883 --> 00:02:31,952
only to find the doors locked

34
00:02:32,052 --> 00:02:35,155
with cleaning tools
placed through the handles.

35
00:02:35,222 --> 00:02:37,224
Apparently, this employee
called the police

36
00:02:37,357 --> 00:02:38,959
to report a disturbance...

37
00:02:40,727 --> 00:02:41,995
>> What is going on, man?

38
00:02:47,734 --> 00:02:49,403
>> ...that is still underway.

39
00:02:53,907 --> 00:02:56,109
>> Get off her, bro. Get off
of her. What are you doing?

40
00:02:57,778 --> 00:02:58,812
What are you doing?

41
00:03:00,947 --> 00:03:03,984
>> The distraught young woman
is a meal delivery driver,

42
00:03:04,117 --> 00:03:07,554
and the man who just got off her
is an employee at the store.

43
00:03:08,355 --> 00:03:09,356
>> Are you okay?

44
00:03:12,459 --> 00:03:13,994
All right, let me figure out
what's going on okay?

45
00:03:14,061 --> 00:03:15,228
Give me a second.

46
00:03:15,929 --> 00:03:16,963
So, what is happening?

47
00:03:17,064 --> 00:03:18,632
Why did you feel
the need to do this?

48
00:03:19,433 --> 00:03:21,234
I don't care if you work here.

49
00:03:21,334 --> 00:03:25,372
So, explain to me,
why did you feel the need?

50
00:03:28,108 --> 00:03:31,445
>> According to this employee,
the store was being restocked,

51
00:03:31,511 --> 00:03:34,915
during which time
no customers are allowed in.

52
00:03:34,981 --> 00:03:36,550
But according
to the police report,

53
00:03:36,683 --> 00:03:38,552
this woman was unaware

54
00:03:38,652 --> 00:03:40,587
and entered
through the unlocked doors

55
00:03:40,720 --> 00:03:43,590
to fulfill her meal delivery
order with the other employee.

56
00:03:44,891 --> 00:03:45,926
>> Are you okay?

57
00:03:49,062 --> 00:03:51,498
>> At which time,
this employee locked the doors

58
00:03:51,631 --> 00:03:53,300
and then chased her
with a price scanner

59
00:03:53,433 --> 00:03:55,402
before knocking her
to the ground.

60
00:03:56,837 --> 00:03:59,239
>> So, the store is closed,
no one's allowed in,

61
00:03:59,306 --> 00:04:00,674
so you kept her in the store?

62
00:04:01,842 --> 00:04:03,276
You were on top of her.

63
00:04:03,376 --> 00:04:06,847
>> The conversation doesn't seem
to be making any progress.

64
00:04:08,348 --> 00:04:09,850
>> Okay, so answer
my questions, then.

65
00:04:09,950 --> 00:04:11,351
I'm trying to do my job.

66
00:04:11,418 --> 00:04:16,123
Why did you feel the need
to be on top of this woman?

67
00:04:16,223 --> 00:04:18,725
Hey, don't walk away from me.
I'm trying to talk to you.

68
00:04:18,825 --> 00:04:21,795
>> And before the officer is
able to get any clarification,

69
00:04:22,796 --> 00:04:25,198
the man locks himself
in the store office

70
00:04:26,066 --> 00:04:28,001
with the other employee inside.

71
00:04:29,336 --> 00:04:32,005
Another officer
arrives on the scene.

72
00:04:32,072 --> 00:04:34,107
>> Hey, man, open up the door.
I gotta talk to you, man.

73
00:04:36,910 --> 00:04:38,545
>> But their attempts
to draw the employee

74
00:04:38,678 --> 00:04:40,714
out of the office fail...

75
00:04:40,814 --> 00:04:43,116
>> Hey, man, open the door.
I gotta talk to you, man.

76
00:04:43,183 --> 00:04:45,585
>> Orlando Police.
Come to the door.

77
00:04:46,520 --> 00:04:47,521
>> ...repeatedly.

78
00:04:52,192 --> 00:04:54,194
>> Your coworker
opened the door for me.

79
00:04:57,831 --> 00:05:00,901
>> You're making this way more
complicated than it has to be.

80
00:05:01,001 --> 00:05:04,905
>> Eventually, a higher ranking
officer arrives on the scene...

81
00:05:05,038 --> 00:05:06,506
[ Alarm blaring ]

82
00:05:06,640 --> 00:05:09,876
...just as the store's alarm
is accidentally set off.

83
00:05:15,715 --> 00:05:18,552
He is able to persuade the man
to crack open the door...

84
00:05:18,652 --> 00:05:19,686
>> What is that?

85
00:05:21,655 --> 00:05:22,656
Okay.

86
00:05:24,424 --> 00:05:27,194
>> ...allowing the officers
to seize the opportunity.

87
00:05:27,260 --> 00:05:29,029
>> Get on the ground!
Orlando Police!

88
00:05:29,863 --> 00:05:31,164
Get on the ground!

89
00:05:31,264 --> 00:05:32,432
>> Put your hands
behind your back.

90
00:05:32,499 --> 00:05:33,834
>> Put your hands
behind your back!

91
00:05:33,934 --> 00:05:37,637
Stop resisting! Stop resisting!
Stop resisting!

92
00:05:37,704 --> 00:05:39,573
Get your hands behind your back!

93
00:05:39,673 --> 00:05:42,342
>> The other employee
appears to be unharmed

94
00:05:42,475 --> 00:05:45,846
and claims he did not witness
the entire altercation.

95
00:05:45,912 --> 00:05:47,547
According to the police report,

96
00:05:47,681 --> 00:05:49,649
the young woman
is not seriously injured

97
00:05:49,749 --> 00:05:51,985
and does not wish
to be taken to the hospital.

98
00:05:53,453 --> 00:05:56,790
The employee who sat on
the woman is escorted to jail.

99
00:06:00,227 --> 00:06:03,630
He is charged with false
imprisonment, criminal mischief,

100
00:06:03,730 --> 00:06:05,832
resisting an officer
without violence,

101
00:06:05,932 --> 00:06:08,435
obstruction of justice,
and battery.

102
00:06:09,302 --> 00:06:10,971
>> Do you know how to walk?
>> Yes, sir.

103
00:06:11,071 --> 00:06:13,440
>> Okay, walk.
>> Heard. Yes, sir.

104
00:06:13,540 --> 00:06:16,610
>> He ultimately pleads guilty
to all charges

105
00:06:16,710 --> 00:06:19,546
and is sentenced
to nine months in county jail.

106
00:06:21,147 --> 00:06:23,083
A lesson to all employees...

107
00:06:25,752 --> 00:06:28,054
>> Get off of her, bro. Get off
of her. What are you doing?

108
00:06:28,188 --> 00:06:29,589
>> ...that while keeping
an eye on the store

109
00:06:29,689 --> 00:06:31,591
is certainly a good thing...

110
00:06:31,658 --> 00:06:34,794
>> Explain to me,
why did you feel the need?

111
00:06:37,464 --> 00:06:39,900
>> ...overstepping one's
authority while doing so

112
00:06:40,033 --> 00:06:44,838
will likely bring one shift
to an unceremonious end.

113
00:06:44,938 --> 00:06:48,108
>> Stop resisting!
Stop resisting!

114
00:06:48,241 --> 00:06:49,809
Get your hand behind your back.

115
00:06:54,948 --> 00:06:56,249
>> In many countries,

116
00:06:56,349 --> 00:06:58,718
it's considered
both commonplace and polite

117
00:06:58,785 --> 00:07:00,553
for passengers to sit
in the front seat

118
00:07:00,654 --> 00:07:02,856
of a taxi or rideshare,

119
00:07:02,989 --> 00:07:05,592
while in others,
it's not only seen as rude,

120
00:07:05,659 --> 00:07:08,662
but in rare instances,
against the rules.

121
00:07:09,529 --> 00:07:12,832
In the United States, it's
a matter of personal preference,

122
00:07:12,899 --> 00:07:15,435
though any driver
accepting passengers up front

123
00:07:15,535 --> 00:07:18,171
should be on high alert
just in case.

124
00:07:18,271 --> 00:07:20,640
>> They have monster trucks
going on downtown.

125
00:07:20,707 --> 00:07:21,708
>> Yeah.

126
00:07:23,877 --> 00:07:25,278
>> In California,

127
00:07:25,345 --> 00:07:28,782
driver Dax Castro has picked up
a passenger from a bar.

128
00:07:35,655 --> 00:07:37,991
The rider has chosen
the front seat.

129
00:07:42,896 --> 00:07:44,998
>> We're all good, man.
It's all good.

130
00:07:45,065 --> 00:07:47,634
>> ...and is apparently
very intoxicated,

131
00:07:47,701 --> 00:07:50,003
which, according to Dax,
is not uncommon.

132
00:07:50,070 --> 00:07:52,472
>> I'm used to people
who've had a bit to drink.

133
00:07:52,605 --> 00:07:54,841
I mean, that's half the reason
they call a rideshare.

134
00:07:54,908 --> 00:07:56,476
And so, when he got in the car,

135
00:07:56,576 --> 00:07:58,511
I really didn't
think anything of it.

136
00:07:58,645 --> 00:08:01,114
>> Then, as the car approaches
a busy intersection

137
00:08:01,214 --> 00:08:03,049
on a six-lane freeway...

138
00:08:03,149 --> 00:08:05,285
>> Traffic's coming in
from the left and the right.

139
00:08:07,854 --> 00:08:10,056
No, no, no, no! Dude!

140
00:08:10,190 --> 00:08:12,392
You don't [bleep]
touch my car like that!

141
00:08:12,459 --> 00:08:15,762
If there had been anybody
to my right merging on,

142
00:08:15,862 --> 00:08:18,064
we would have definitely
sideswiped 'em.

143
00:08:18,198 --> 00:08:19,466
>> [ Laughs ]

144
00:08:19,599 --> 00:08:20,900
>> I got a wife and kids
at home, man,

145
00:08:21,000 --> 00:08:22,268
I don't need to [bleep] die.

146
00:08:22,402 --> 00:08:24,838
>> Despite the man's
sudden grab for the wheel,

147
00:08:24,938 --> 00:08:27,407
Dax tries to complete the ride.

148
00:08:27,474 --> 00:08:28,842
>> Where we at? Where we at?

149
00:08:28,908 --> 00:08:30,910
>> But the passenger's
erratic behavior...

150
00:08:31,044 --> 00:08:32,278
>> Where we at?

151
00:08:32,379 --> 00:08:33,480
>> You gotta let go
of my hand, bro.

152
00:08:33,546 --> 00:08:34,547
>> ...continues.

153
00:08:35,949 --> 00:08:38,752
>> We're heading downtown.
We're going to Southside.

154
00:08:44,424 --> 00:08:45,658
What the [bleep], man?

155
00:08:45,959 --> 00:08:47,827
We're swerving across lanes,

156
00:08:47,961 --> 00:08:51,231
and I'm freaking out,
trying to figure out what to do.

157
00:08:51,331 --> 00:08:53,900
All I could think was,
"Don't hit somebody else."

158
00:08:54,834 --> 00:08:56,236
What the [bleep], man?

159
00:08:56,302 --> 00:09:02,742
♪

160
00:09:02,876 --> 00:09:04,077
You gotta let go, man.

161
00:09:05,512 --> 00:09:11,151
♪

162
00:09:11,217 --> 00:09:12,585
I couldn't believe
what was happening.

163
00:09:12,719 --> 00:09:15,288
All I could think to do
was just slowly press the brake.

164
00:09:15,388 --> 00:09:16,823
I turned my emergencies on.

165
00:09:16,956 --> 00:09:19,392
I was able to hit my flashers
and turn them on.

166
00:09:25,465 --> 00:09:27,434
>> Dax presses
an emergency button,

167
00:09:27,500 --> 00:09:29,969
which puts him in contact
with the police.

168
00:09:30,070 --> 00:09:31,805
>> I'm stuck in the middle
of the freeway.

169
00:09:31,871 --> 00:09:34,074
I have a crazy
drunk [bleep] passenger

170
00:09:34,207 --> 00:09:35,842
who's grabbed my steering wheel,

171
00:09:35,909 --> 00:09:38,678
and if I drive the car,
he's trying to wreck us.

172
00:09:38,778 --> 00:09:40,914
So, I'm stopped
with my emergency lights,

173
00:09:41,047 --> 00:09:43,349
my emergency hazards on
in the middle of the freeway.

174
00:09:43,483 --> 00:09:46,352
You gotta let go, dude!
Let go of my steering wheel!

175
00:09:46,453 --> 00:09:48,688
>> With the authorities
hopefully on their way,

176
00:09:48,788 --> 00:09:51,391
Dax remains caught
in a terrifying trap.

177
00:09:51,491 --> 00:09:53,626
>> Dude, [bleep]
let go of my steering wheel.

178
00:09:55,695 --> 00:09:59,032
I'm looking at the cars on my
side, expecting at any moment,

179
00:09:59,098 --> 00:10:00,867
someone's just going to
come barreling into us

180
00:10:00,967 --> 00:10:02,435
at 60 miles an hour,

181
00:10:02,535 --> 00:10:03,970
you know, not paying attention.

182
00:10:04,070 --> 00:10:05,839
Get the [bleep] off of me!

183
00:10:05,905 --> 00:10:07,607
Get off of me!

184
00:10:07,674 --> 00:10:09,342
Get off of me!

185
00:10:09,476 --> 00:10:11,044
[ Car horn blares ]

186
00:10:15,815 --> 00:10:17,350
[ Car horn continues blaring ]

187
00:10:19,385 --> 00:10:22,589
We're on the freeway, dude!
If we get hit, we're dead!

188
00:10:22,655 --> 00:10:24,124
>> Less than a minute later,

189
00:10:24,224 --> 00:10:26,926
a truck pulls up
alongside Dax's vehicle.

190
00:10:27,026 --> 00:10:28,161
>> As soon as I try to move,

191
00:10:28,228 --> 00:10:29,662
he's got my [bleep]
steering wheel!

192
00:10:31,064 --> 00:10:32,632
That'd be awesome, if you could.

193
00:10:32,699 --> 00:10:35,902
That way we got more
of a traffic block, maybe.

194
00:10:36,936 --> 00:10:39,572
So, thank goodness for
that good Samaritan who stopped.

195
00:10:39,672 --> 00:10:41,574
Just kept his car right there

196
00:10:41,674 --> 00:10:44,677
so that the passenger couldn't
open the door and get out.

197
00:10:44,777 --> 00:10:46,346
I wish the cops would hurry up
and get here.

198
00:10:46,479 --> 00:10:48,715
I don't know what the deal is.
>> Yeah.

199
00:10:48,848 --> 00:10:50,383
[ Sirens approach ]

200
00:10:50,517 --> 00:10:52,485
>> There they are, I hear them.

201
00:10:52,585 --> 00:10:55,088
It seemed like 15 minutes,
but probably was five minutes,

202
00:10:55,188 --> 00:10:57,190
but it just felt like forever.

203
00:10:57,257 --> 00:10:58,591
Thanks, man, I appreciate it.

204
00:10:59,392 --> 00:11:00,426
Yep.

205
00:11:00,560 --> 00:11:02,162
>> As the Good Samaritan
pulls away...

206
00:11:03,029 --> 00:11:04,230
[ Siren blares ]

207
00:11:04,330 --> 00:11:05,698
>> Oh, yeah.

208
00:11:05,832 --> 00:11:08,001
Oh, yeah.
>> ...the police arrive...

209
00:11:08,101 --> 00:11:09,435
>> Sir, he grabbed
my steering wheel

210
00:11:09,502 --> 00:11:10,904
in the middle of the freeway.

211
00:11:11,037 --> 00:11:12,605
>> ...and remove the passenger.

212
00:11:13,473 --> 00:11:14,874
According to news reports,

213
00:11:15,008 --> 00:11:18,211
his blood alcohol level
was 0.19,

214
00:11:18,311 --> 00:11:20,413
more than twice the legal limit,

215
00:11:20,513 --> 00:11:23,883
and he is arrested
on a DUI charge.

216
00:11:23,950 --> 00:11:26,085
A spokesperson from
the rideshare company

217
00:11:26,186 --> 00:11:29,522
calls the rider's behavior
dangerous and unacceptable,

218
00:11:29,622 --> 00:11:32,725
and says he can
no longer access the app.

219
00:11:32,825 --> 00:11:37,830
>> I've had people spit on me,
pull knives, pull a gun.

220
00:11:39,065 --> 00:11:42,835
I had well over 5,000 rides
and lots of stories,

221
00:11:42,902 --> 00:11:44,270
but not one like this.

222
00:11:48,541 --> 00:11:51,878
>> Unfortunately,
Dax now suffers from PTSD

223
00:11:51,978 --> 00:11:54,814
and has had to leave
his rideshare job.

224
00:11:54,914 --> 00:11:58,618
>> I couldn't do it anymore
because I was just so nervous

225
00:11:58,751 --> 00:12:02,455
that, you know, everybody
was going to do something.

226
00:12:02,589 --> 00:12:05,058
No one should have to go through
that kind of thing, you know?

227
00:12:06,626 --> 00:12:07,994
Changed my life forever.

228
00:12:08,094 --> 00:12:16,002
♪♪

229
00:12:16,069 --> 00:12:20,206
>> Working as a tow truck driver
is not for the faint of heart.

230
00:12:21,274 --> 00:12:24,244
According to AAA, it's one
of the most dangerous jobs

231
00:12:24,310 --> 00:12:25,612
in the United States...

232
00:12:26,746 --> 00:12:28,548
>> "Slow down, move over"
my ass.

233
00:12:29,549 --> 00:12:35,488
>> ...with one report stating as
many as 1,280 injuries per year.

234
00:12:40,193 --> 00:12:42,562
And while most of the dangers
these workers face

235
00:12:42,662 --> 00:12:46,165
are similar to many jobs
that involve time on the road,

236
00:12:47,500 --> 00:12:49,035
like other drivers...

237
00:12:52,705 --> 00:12:53,973
inclement weather...

238
00:12:55,642 --> 00:12:59,345
and unexpected mishaps...

239
00:13:02,548 --> 00:13:06,519
perhaps the most unpredictable
and often dangerous hazards...

240
00:13:08,755 --> 00:13:13,760
come from people who simply
do not want their car towed.

241
00:13:27,206 --> 00:13:29,008
Fortunately, in this situation,

242
00:13:29,108 --> 00:13:31,411
the tow truck driver
appears to steer clear

243
00:13:31,511 --> 00:13:33,846
of the man
attempting to free the car.

244
00:13:35,648 --> 00:13:39,952
Unfortunately,
that's not always the case.

245
00:13:41,721 --> 00:13:43,122
In Tennessee,

246
00:13:44,090 --> 00:13:45,992
according to a police report,

247
00:13:46,059 --> 00:13:49,862
a tow truck driver is preparing
to repossess this red car.

248
00:13:56,235 --> 00:13:58,004
And though the apparent
owner of the vehicle,

249
00:13:58,071 --> 00:14:00,773
who is off camera,
tries to reason with him,

250
00:14:02,442 --> 00:14:05,678
the tow truck driver continues
with the task at hand...

251
00:14:13,453 --> 00:14:17,123
which involves attaching chains
to the vehicle's front tires

252
00:14:17,223 --> 00:14:20,993
so it can be loaded onto the tow
truck's flatbed and taken away.

253
00:14:22,228 --> 00:14:24,430
But before he even
reaches the car,

254
00:14:28,034 --> 00:14:29,669
a man jumps into it,

255
00:14:32,138 --> 00:14:33,506
and starts it up.

256
00:14:34,440 --> 00:14:37,043
What happens next --
be warned --

257
00:14:37,977 --> 00:14:39,245
is terrifying.

258
00:14:44,450 --> 00:14:48,187
>> The car's front tire appears
to back over the man's arm

259
00:14:48,321 --> 00:14:50,022
and the side of his head.

260
00:14:52,458 --> 00:14:54,527
While it's unclear
if the man in the car

261
00:14:54,627 --> 00:14:56,629
is aware
of what just happened...

262
00:14:59,799 --> 00:15:02,402
...he continues to try
to get out of the space,

263
00:15:03,870 --> 00:15:06,773
even appearing to hit
the building at one point.

264
00:15:10,743 --> 00:15:14,247
Meanwhile, a woman appears
to direct the driver

265
00:15:14,313 --> 00:15:16,082
on how to maneuver
the vehicle...

266
00:15:20,319 --> 00:15:22,922
seeming to climb over
the stricken tow truck driver

267
00:15:22,989 --> 00:15:24,357
in the process.

268
00:15:30,930 --> 00:15:32,899
The man in the car
leaves the scene,

269
00:15:33,032 --> 00:15:35,001
and the woman soon follows.

270
00:15:36,469 --> 00:15:37,837
Once the police arrive,

271
00:15:37,937 --> 00:15:41,107
the tow truck driver
must be shaken to keep conscious

272
00:15:42,208 --> 00:15:44,877
and is hospitalized
with abrasions to his head

273
00:15:44,944 --> 00:15:46,245
and arm pain.

274
00:15:47,113 --> 00:15:48,481
Though, miraculously,

275
00:15:48,581 --> 00:15:51,083
he is expected
to recover from his injuries.

276
00:15:52,385 --> 00:15:54,153
According to the police report,

277
00:15:54,220 --> 00:15:57,423
the two people involved
are tracked down two days later

278
00:15:57,557 --> 00:16:00,593
and arrested
for aggravated assault.

279
00:16:00,660 --> 00:16:03,229
The outcomes of their cases
are pending.

280
00:16:04,897 --> 00:16:08,401
A terrifying reminder that
while having one's car towed

281
00:16:08,501 --> 00:16:10,603
is never a pleasant experience,

282
00:16:12,104 --> 00:16:15,441
acting in a way that could put
others in danger to avoid it...

283
00:16:18,077 --> 00:16:19,679
is infinitely worse.

284
00:16:19,779 --> 00:16:20,947
>> [ Screams ]

285
00:16:22,315 --> 00:16:27,620
♪

286
00:16:27,753 --> 00:16:29,956
>> While any robbery attempt
at a convenience store

287
00:16:30,056 --> 00:16:31,991
should be taken
very seriously...

288
00:16:32,058 --> 00:16:37,597
♪

289
00:16:37,663 --> 00:16:39,232
...every once in a while,

290
00:16:40,867 --> 00:16:44,837
one can appear more bizarre
than anything else.

291
00:16:44,937 --> 00:16:46,506
Like this situation...

292
00:16:48,875 --> 00:16:50,109
...where a man armed

293
00:16:50,243 --> 00:16:51,911
with nothing more
than a palm frond...

294
00:16:54,747 --> 00:16:56,482
...demands cash from the clerk.

295
00:16:59,385 --> 00:17:00,786
But make no mistake.

296
00:17:02,054 --> 00:17:03,623
Just because
a suspect's approach

297
00:17:03,756 --> 00:17:05,224
seems out of left field...

298
00:17:12,064 --> 00:17:13,966
...doesn't mean it isn't also...

299
00:17:14,901 --> 00:17:16,335
potentially deadly.

300
00:17:17,470 --> 00:17:19,605
At a convenience store
in Thailand,

301
00:17:20,940 --> 00:17:22,909
a man wearing
a motorcycle helmet

302
00:17:23,042 --> 00:17:25,278
places two drinks
on the checkout counter.

303
00:17:27,280 --> 00:17:29,081
But as the bottles are rung up,

304
00:17:30,082 --> 00:17:32,552
rather than prepare
to pay for them,

305
00:17:32,618 --> 00:17:35,354
he does something inexplicable.

306
00:17:43,429 --> 00:17:46,032
Apparently using
some kind of accelerant,

307
00:17:49,669 --> 00:17:55,274
he lights the counter on fire
and then begins making demands,

308
00:17:55,408 --> 00:17:57,910
pointing what appears
to be a gun at the worker.

309
00:18:01,981 --> 00:18:04,750
The man hands the clerk a bag
to put the money in.

310
00:18:10,056 --> 00:18:11,991
But when she moves too slowly...

311
00:18:16,295 --> 00:18:17,997
he attempts to move things along

312
00:18:19,332 --> 00:18:21,500
by searching
for the money himself.

313
00:18:28,841 --> 00:18:31,877
After nearly a minute of
rummaging around for more cash,

314
00:18:35,514 --> 00:18:37,883
the man finally appears
to take the cashier's word

315
00:18:37,950 --> 00:18:39,819
that there is no more
to be had...

316
00:18:42,355 --> 00:18:44,724
and begins to make his way
out of the store,

317
00:18:45,691 --> 00:18:47,994
but not before repeating
the bizarre action

318
00:18:49,028 --> 00:18:51,130
that started
this whole situation.

319
00:18:57,803 --> 00:18:59,071
According to news reports,

320
00:18:59,205 --> 00:19:02,575
the man steals the equivalent
of $180 US dollars,

321
00:19:02,675 --> 00:19:04,677
as well as a bottle of alcohol.

322
00:19:06,112 --> 00:19:07,880
A little over a week later,

323
00:19:07,947 --> 00:19:10,916
a 25-year-old man
is arrested for the crime.

324
00:19:12,952 --> 00:19:14,820
The final outcome is unknown.

325
00:19:17,056 --> 00:19:18,658
But whatever the result,

326
00:19:20,626 --> 00:19:23,596
it will likely cost the suspect
significantly more

327
00:19:26,032 --> 00:19:28,534
than the small amount of money
that was taken.