1
00:00:22,222 --> 00:00:23,724
>> Are you a police officer
or are you not a police officer?

2
00:00:25,058 --> 00:00:26,360
You're not
a police officer?

3
00:00:26,426 --> 00:00:27,861
So why would you go into [bleep]

4
00:00:27,928 --> 00:00:30,230
and get free food
with your badge and gun?

5
00:00:34,668 --> 00:00:35,669
[ Indistinct shouting ]

6
00:00:45,112 --> 00:00:46,346
[ Knocking on door ]

7
00:00:47,080 --> 00:00:48,282
>> Oh!

8
00:00:51,018 --> 00:00:52,753
He just took your package.

9
00:00:54,855 --> 00:00:58,425
>> Customer complaints
are at an all-time high...

10
00:00:58,492 --> 00:01:00,260
>> You [bleep] sons of bitches!

11
00:01:00,360 --> 00:01:02,629
>> ...putting workers
on the defensive.

12
00:01:02,696 --> 00:01:04,498
[ Glass shatters ]
>> Oh!

13
00:01:04,598 --> 00:01:07,801
>> And with labor shortages,
supply chain woes,

14
00:01:07,868 --> 00:01:11,605
and a 40% rise
in violent retail crime,

15
00:01:11,672 --> 00:01:15,309
it's an all-out battle
at the checkout.

16
00:01:15,375 --> 00:01:18,111
[ Indistinct shouting ]

17
00:01:18,111 --> 00:01:19,613
"The customer
is always right"...

18
00:01:19,680 --> 00:01:20,747
>> Call the cops!

19
00:01:20,747 --> 00:01:22,582
>> ...is just plain wrong.

20
00:01:22,683 --> 00:01:24,685
>> I am a customer!
>> I'm a customer, too, Becky.

21
00:01:24,751 --> 00:01:25,819
[ Woman screaming ]

22
00:01:29,456 --> 00:01:31,825
>> While it may not be
a hard-and-fast rule,

23
00:01:31,825 --> 00:01:34,461
some businesses do offer
discounts to law enforcement

24
00:01:34,528 --> 00:01:37,831
and first responders,
mostly as a way

25
00:01:37,898 --> 00:01:39,866
to say thank you
for providing valuable service

26
00:01:39,933 --> 00:01:42,669
to the community.

27
00:01:42,736 --> 00:01:44,671
And while there's nothing
necessarily illegal

28
00:01:44,738 --> 00:01:46,773
or unethical
about this practice,

29
00:01:46,840 --> 00:01:48,275
there can be an issue...

30
00:01:50,143 --> 00:01:53,280
...if someone is perceived
to be taking advantage of it.

31
00:01:55,115 --> 00:01:56,650
In Georgia...

32
00:01:56,717 --> 00:01:59,553
>> The reason I stopped you is
your right brake light is out.

33
00:01:59,620 --> 00:02:02,422
>> A police officer stops
a pair of women in a car,

34
00:02:02,489 --> 00:02:04,825
and during the stop,
inquires about a badge

35
00:02:04,891 --> 00:02:06,960
the driver is wearing
around her neck.

36
00:02:07,027 --> 00:02:08,495
>> Who do you work for?

37
00:02:11,198 --> 00:02:12,232
Yeah.

38
00:02:13,834 --> 00:02:15,235
Well, I'm asking you both.

39
00:02:18,005 --> 00:02:19,239
What?

40
00:02:19,306 --> 00:02:20,307
DCS.

41
00:02:20,407 --> 00:02:22,309
>> According to news reports,

42
00:02:22,309 --> 00:02:24,511
the officer claims to have seen
the woman earlier

43
00:02:24,578 --> 00:02:26,646
inside a convenience store

44
00:02:26,713 --> 00:02:28,782
with a badge from the Department
of Correctional Services

45
00:02:28,882 --> 00:02:32,386
and a gun as she was requesting
free snacks.

46
00:02:32,452 --> 00:02:35,022
>> Long story short, I just
want to know who you work for.

47
00:02:39,893 --> 00:02:42,662
Because I've never seen you
around here before.

48
00:02:42,662 --> 00:02:44,297
You're not a police officer
that works here.

49
00:02:45,732 --> 00:02:46,867
That's right.

50
00:02:48,068 --> 00:02:50,037
Correct.
So, are you a police officer

51
00:02:50,103 --> 00:02:51,605
or are you not a police officer?

52
00:02:58,445 --> 00:02:59,613
I don't recognize you.

53
00:03:01,615 --> 00:03:03,583
Are you a police officer
or are you not a police officer?

54
00:03:03,650 --> 00:03:05,018
You're not a police officer?

55
00:03:05,118 --> 00:03:06,620
So why would you go into [bleep]

56
00:03:06,720 --> 00:03:08,822
and get free food
with your badge and gun?

57
00:03:13,593 --> 00:03:16,763
>> The driver's story doesn't
appear to satisfy the officer.

58
00:03:18,698 --> 00:03:20,233
>> Yeah, if you're not
a police officer.

59
00:03:26,106 --> 00:03:27,808
So, you're presenting yourself
as a police officer

60
00:03:27,874 --> 00:03:31,078
with your badge and your gun
on the side.

61
00:03:31,144 --> 00:03:32,279
Do you understand that?

62
00:03:34,548 --> 00:03:36,249
Who's your supervisor?

63
00:03:41,955 --> 00:03:45,726
>> And it turns out there might
be an even bigger issue at play.

64
00:03:45,792 --> 00:03:47,427
>> You told me you're
a police officer

65
00:03:47,427 --> 00:03:49,496
or you're an officer for DCS.

66
00:03:49,596 --> 00:03:52,999
I've got DCS on the phone.
They say you don't work there.

67
00:03:53,066 --> 00:03:55,435
>> According to the officer,
the badge and gun

68
00:03:55,502 --> 00:03:58,805
belong to the driver's
passenger, not the driver.

69
00:03:58,872 --> 00:04:00,841
>> I have one of
your employees here.

70
00:04:00,907 --> 00:04:02,843
She was with her friend.

71
00:04:02,909 --> 00:04:05,512
She had the badge on and the gun
on when I pulled them over.

72
00:04:05,579 --> 00:04:09,082
She identified herself
as a DCS officer

73
00:04:09,149 --> 00:04:12,352
and then later admitted
to not being a DCS officer.

74
00:04:12,419 --> 00:04:16,389
And your employee admitted
to giving her the gun

75
00:04:16,456 --> 00:04:19,459
and the badge to go in [bleep]
to get the free food.

76
00:04:19,559 --> 00:04:21,428
>> According to news reports,

77
00:04:21,495 --> 00:04:24,264
the passenger does work for DCS

78
00:04:24,264 --> 00:04:26,299
and had loaned her friend
the badge and gun

79
00:04:26,399 --> 00:04:28,101
to go to the store.

80
00:04:28,201 --> 00:04:31,838
The DCS employee
reportedly resigns.

81
00:04:31,905 --> 00:04:35,108
>> I've got DCS on the phone.
They say you don't work there.

82
00:04:35,175 --> 00:04:37,844
>> The outcome of the case
is unknown,

83
00:04:37,911 --> 00:04:39,212
but regardless,

84
00:04:39,279 --> 00:04:40,947
hardly worth the trouble

85
00:04:40,947 --> 00:04:43,450
it seems to have caused
everyone involved...

86
00:04:43,517 --> 00:04:47,187
all allegedly for just
a few free snacks.

87
00:04:49,790 --> 00:04:51,792
>> Yeah, if you're not
a police officer.

88
00:04:55,996 --> 00:04:59,199
>> Working as a tow truck driver
is no easy task,

89
00:04:59,266 --> 00:05:03,003
with long hours, late nights,
and risky situations

90
00:05:03,069 --> 00:05:05,772
in high-speed areas
contributing to,

91
00:05:05,839 --> 00:05:09,509
according to AAA, approximately
one tow truck driver

92
00:05:09,576 --> 00:05:13,613
dying on the road
every six days.

93
00:05:13,680 --> 00:05:16,983
And while the job does have
its occasional rewards,

94
00:05:16,983 --> 00:05:19,553
like grateful customers
just happy to get their vehicle

95
00:05:19,619 --> 00:05:21,855
to a safe spot for repair,

96
00:05:21,955 --> 00:05:23,824
it's probably safe to say

97
00:05:23,890 --> 00:05:25,592
that most people
don't react well

98
00:05:25,659 --> 00:05:28,161
to the sight
of their car being towed.

99
00:05:29,663 --> 00:05:31,064
>> Oh, [bleep]!

100
00:05:31,064 --> 00:05:34,434
Yo, he's getting busy on that.
>> [ Laughs ]

101
00:05:34,501 --> 00:05:36,836
>> Oh, [bleep]!

102
00:05:36,903 --> 00:05:38,505
>> In Pennsylvania...

103
00:05:38,605 --> 00:05:42,108
>> Whose car is that, man?
Yo, put that [bleep]down.

104
00:05:42,108 --> 00:05:44,611
>> Bystanders record
as a tow truck driver

105
00:05:44,678 --> 00:05:46,913
prepares to tow this vehicle.

106
00:05:46,980 --> 00:05:49,149
But before he's able to pull
the truck away...

107
00:05:50,951 --> 00:05:52,886
>> Go, go, go, go, go, go, go,
go, go, go!

108
00:05:52,953 --> 00:05:55,455
>> ...the car's alleged owner
rushes to the scene.

109
00:05:55,555 --> 00:05:57,424
>> Go get it! Go get it, mami!
Go get it!

110
00:05:57,424 --> 00:05:59,059
Get in that joint!
Get in that joint!

111
00:05:59,159 --> 00:06:03,597
Get in there! Get in there!
Oh, [bleep]!

112
00:06:03,663 --> 00:06:06,199
>> As the woman jumps
in the car,

113
00:06:06,266 --> 00:06:09,002
the driver lifts it higher,

114
00:06:09,069 --> 00:06:12,272
causing the front to come
into contact with the road.

115
00:06:12,339 --> 00:06:14,674
>> Get in there, mami!
Get in there! Oh, [bleep]!

116
00:06:16,910 --> 00:06:19,713
Oh, [bleep]! Yo!

117
00:06:19,713 --> 00:06:22,315
Yo, what you doing, papi?

118
00:06:22,382 --> 00:06:24,551
Yo, papi,
you gotta let her down.

119
00:06:31,591 --> 00:06:33,927
>> As the woman appears
to try to drive the car

120
00:06:33,994 --> 00:06:35,428
off the truck's lift...
[ Tires squealing ]

121
00:06:41,468 --> 00:06:43,970
...the tow truck driver calls
the police.

122
00:06:44,037 --> 00:06:45,705
>> You gotta let her down, bro!

123
00:06:47,474 --> 00:06:49,709
>> What do you mean,
mind my business?

124
00:06:49,709 --> 00:06:53,246
>> Eventually, the car owner
climbs out of the vehicle...

125
00:06:53,313 --> 00:06:56,182
>> Yo, she called the cops, bro.
He called the cops.

126
00:06:56,283 --> 00:06:58,218
>> ...and appears to inspect
the damages.

127
00:07:01,421 --> 00:07:04,357
>> Damn, this [bleep]
got crazy!

128
00:07:04,424 --> 00:07:07,394
>> A few minutes later,
police arrive.

129
00:07:14,000 --> 00:07:16,603
>> And as the tow truck driver
is explaining what happened...

130
00:07:20,674 --> 00:07:22,742
>> ...an apparent acquaintance
of the car owner

131
00:07:22,842 --> 00:07:24,477
inserts herself into the scene.

132
00:07:27,180 --> 00:07:28,715
>> Hey! Knock it off!

133
00:07:28,782 --> 00:07:31,284
>> But her involvement...
>> Get on the sidewalk.

134
00:07:33,320 --> 00:07:35,455
Nope. Get on the sidewalk now.

135
00:07:35,555 --> 00:07:37,724
>> ...only serves
to escalate the matter.

136
00:07:39,025 --> 00:07:40,927
>> Hey, hey, hey, hey!
Don't touch her like that.

137
00:07:40,994 --> 00:07:43,630
Hey, hey, hey, hey! Hey!

138
00:07:48,802 --> 00:07:50,170
>>In Pennsylvania,

139
00:07:53,707 --> 00:07:57,410
police have just arrived on the
scene...

140
00:07:57,477 --> 00:08:00,680
...after the alleged owner
of this vehicle

141
00:08:00,747 --> 00:08:02,682
tried to drive it
off a tow truck.

142
00:08:05,385 --> 00:08:06,786
>> Hey! Knock it off!

143
00:08:06,786 --> 00:08:09,622
>> And when an apparent
companion chimes in to explain

144
00:08:09,622 --> 00:08:11,825
how the tow truck driver
damaged the car...

145
00:08:13,360 --> 00:08:14,828
...things escalate quickly.

146
00:08:16,196 --> 00:08:18,064
>> Hey, hey, hey, hey!
Don't touch her like that.

147
00:08:18,131 --> 00:08:21,000
Hey, hey, hey, hey! Hey!

148
00:08:21,067 --> 00:08:22,869
Hey! Get off of her, brother!

149
00:08:26,506 --> 00:08:28,708
Aw, man.
It's getting nasty out here.

150
00:08:28,775 --> 00:08:31,010
It's getting nasty.
Hey, hey! It's getting nasty.

151
00:08:31,077 --> 00:08:32,212
>> What are you doing?!

152
00:08:32,278 --> 00:08:34,314
>> The sudden confrontation ends

153
00:08:34,381 --> 00:08:36,950
with the woman being placed
in handcuffs.

154
00:08:36,950 --> 00:08:38,585
>> Get the [bleep] off of me!

155
00:08:38,651 --> 00:08:39,619
>> Nope. You're going to jail.

156
00:08:39,719 --> 00:08:41,588
>> I don't give a [bleep]

157
00:08:41,588 --> 00:08:44,624
>> It's unknown
if she faces any charges,

158
00:08:44,624 --> 00:08:47,627
or if the car owner is able
to eventually get her car

159
00:08:47,694 --> 00:08:49,896
down from the tow truck.

160
00:08:49,996 --> 00:08:52,465
But it serves as a good reminder

161
00:08:52,465 --> 00:08:55,368
that interfering with anyone
who has a job to do...

162
00:08:55,435 --> 00:08:57,670
>> Get in there!
Oh, [bleep]!

163
00:08:57,670 --> 00:08:59,205
>> ...even if
you don't like it...

164
00:09:02,108 --> 00:09:04,110
...has the potential
to make things worse

165
00:09:04,177 --> 00:09:05,812
for everyone involved.

166
00:09:05,879 --> 00:09:07,814
>> Hey, hey, hey, hey!
Don't touch her like that.

167
00:09:07,881 --> 00:09:10,750
Hey, hey, hey, hey! Hey!

168
00:09:10,817 --> 00:09:12,952
Hey! Get off of her, brother.

169
00:09:13,019 --> 00:09:18,625
♪

170
00:09:18,625 --> 00:09:21,227
>> In New York...

171
00:09:21,227 --> 00:09:23,630
While it may be a snow day
for most...

172
00:09:27,333 --> 00:09:31,237
...this postal worker shows
that no storm...

173
00:09:33,473 --> 00:09:35,408
...is going to slow them down.

174
00:09:35,475 --> 00:09:41,881
♪

175
00:09:41,948 --> 00:09:46,352
♪

176
00:09:46,419 --> 00:09:49,656
When considering different forms
of public transportation,

177
00:09:49,756 --> 00:09:52,625
many riders tend to shy away
from city buses

178
00:09:52,692 --> 00:09:56,796
for a number of reasons,
like confusing bus routes,

179
00:09:56,863 --> 00:10:00,233
slow and unreliable schedules,
and crime,

180
00:10:00,300 --> 00:10:03,636
which included 1,641
violent incidents

181
00:10:03,703 --> 00:10:06,406
and 23 deaths
on New York transit alone

182
00:10:06,473 --> 00:10:10,677
between 2021 and 2023,
according to one report.

183
00:10:11,978 --> 00:10:14,714
And while some transportation
authorities have invested

184
00:10:14,781 --> 00:10:18,918
in new technologies
to help win back customers,

185
00:10:18,985 --> 00:10:23,656
including mobile fare payment,
real-time maps and arrival data,

186
00:10:23,756 --> 00:10:27,227
and new safety communications
systems that allow drivers

187
00:10:27,227 --> 00:10:29,963
to alert authorities
in case of an emergency,

188
00:10:30,029 --> 00:10:31,798
no system is perfect.

189
00:10:32,799 --> 00:10:34,200
In Colombia...

190
00:10:34,267 --> 00:10:37,303
Several passengers are riding
a city bus

191
00:10:37,403 --> 00:10:39,472
when this man in red

192
00:10:39,472 --> 00:10:42,342
pulls out
what appears to be a gun

193
00:10:42,442 --> 00:10:44,477
and approaches the driver.

194
00:10:46,946 --> 00:10:50,116
Apparently in response
to the man's demands,

195
00:10:50,183 --> 00:10:53,353
the bus driver hands over
the money from the fare box.

196
00:10:57,891 --> 00:10:59,792
The man then heads to the back,

197
00:10:59,859 --> 00:11:02,629
where the three other
passengers seem to surrender

198
00:11:02,695 --> 00:11:04,898
their belongings.

199
00:11:04,998 --> 00:11:08,201
The man in red then
attempts to leave...

200
00:11:08,268 --> 00:11:11,271
but it appears
the back door is locked.

201
00:11:11,271 --> 00:11:14,207
And as he makes his way
to the front of the bus,

202
00:11:14,274 --> 00:11:17,443
the tables suddenly turn.

203
00:11:23,983 --> 00:11:25,385
>> In Colombia,
a man on a city bus

204
00:11:25,451 --> 00:11:28,154
is apparently holding up
a bus driver...

205
00:11:30,056 --> 00:11:33,626
...as well as the three
other passengers on board.

206
00:11:33,693 --> 00:11:37,163
But when the man isn't
able to make a quick getaway,

207
00:11:37,230 --> 00:11:40,567
the other riders go after him.

208
00:11:40,633 --> 00:11:49,776
♪

209
00:11:49,842 --> 00:11:52,312
Having apparently secured
his weapon,

210
00:11:52,378 --> 00:11:55,882
the three restrain the man
until law enforcement officers,

211
00:11:55,949 --> 00:11:59,719
who were summoned
earlier, arrive.

212
00:11:59,786 --> 00:12:03,022
According to a media report,
the bus driver,

213
00:12:03,122 --> 00:12:05,625
after handing over the money
from the fare jar,

214
00:12:05,692 --> 00:12:08,761
activated a panic button
to alert police

215
00:12:08,828 --> 00:12:12,699
and then left the vehicle
to block the doors.

216
00:12:12,799 --> 00:12:15,268
The officers remove the man
in red from the bus

217
00:12:15,368 --> 00:12:17,503
and take him
to the Immediate Reaction Unit,

218
00:12:17,604 --> 00:12:20,073
where charges are filed.

219
00:12:20,073 --> 00:12:23,109
Those charges,
and the outcome, are unknown.

220
00:12:24,777 --> 00:12:26,346
According to a media report,

221
00:12:26,446 --> 00:12:28,114
the passenger
in the striped shirt

222
00:12:28,114 --> 00:12:29,916
suffers minor injuries,

223
00:12:29,916 --> 00:12:32,952
though it's unclear
how he got them in the scuffle.

224
00:12:35,188 --> 00:12:37,957
A good reminder that though
nothing can prevent someone

225
00:12:38,024 --> 00:12:40,560
from attempting
to commit a crime,

226
00:12:40,627 --> 00:12:43,463
there are tools that make
getting away with it...

227
00:12:46,232 --> 00:12:48,234
...much more difficult.

228
00:12:48,234 --> 00:12:55,375
♪

229
00:12:55,441 --> 00:12:57,076
In 2024,

230
00:12:57,143 --> 00:13:01,080
Americans lost 58 million
packages to theft,

231
00:13:01,147 --> 00:13:04,350
valued at more than $12 billion.

232
00:13:06,185 --> 00:13:08,588
And though few are
as brazen as this...

233
00:13:08,588 --> 00:13:10,023
>> Oh!

234
00:13:13,192 --> 00:13:15,428
He just took your package.

235
00:13:15,495 --> 00:13:17,397
>> ...with a rash
of packages missing,

236
00:13:17,463 --> 00:13:19,499
customers have come up with
some unique ways

237
00:13:19,599 --> 00:13:23,870
to make taking these packages
much less appealing.

238
00:13:23,936 --> 00:13:25,672
In Missouri...

239
00:13:25,738 --> 00:13:27,874
>> After having a package
stolen off my porch,

240
00:13:27,874 --> 00:13:30,910
I decided to start making
these "instant karma" boxes

241
00:13:30,910 --> 00:13:33,479
and setting out
for porch pirates.

242
00:13:33,546 --> 00:13:35,848
>> A woman guides her followers
through the creation

243
00:13:35,915 --> 00:13:39,686
of a decoy package
with some very special contents.

244
00:13:39,752 --> 00:13:41,988
>> This week is a box of beans.

245
00:13:42,055 --> 00:13:44,123
I had pressure canned up
some beans.

246
00:13:44,190 --> 00:13:46,826
There were a few jars
that did not seal,

247
00:13:46,893 --> 00:13:49,829
um, out of like 40, 50 jars.

248
00:13:49,896 --> 00:13:51,898
So those have been sitting
unsealed on the counter

249
00:13:51,998 --> 00:13:53,800
for about a week,

250
00:13:53,866 --> 00:13:57,036
and I have made
a plastic liner for this box.

251
00:13:57,103 --> 00:13:59,772
I glued that down
so that we don't get any leaks

252
00:13:59,839 --> 00:14:03,710
until it's ready to leak on them
in their lap, I hope.

253
00:14:03,776 --> 00:14:06,612
>> And this isn't her first time
creating an unpleasant surprise

254
00:14:06,679 --> 00:14:09,682
for anyone who takes
a package from her front porch.

255
00:14:09,749 --> 00:14:12,518
>> My last "instant karma" boxes
were a dead mouse

256
00:14:12,585 --> 00:14:14,020
and a box of trash.

257
00:14:14,120 --> 00:14:16,589
I hope the person
who receives these beans

258
00:14:16,589 --> 00:14:18,157
really enjoys them

259
00:14:18,224 --> 00:14:20,426
and has the day they deserve.

260
00:14:20,493 --> 00:14:23,262
>> The box now filled
with beans,

261
00:14:23,362 --> 00:14:25,832
the woman sets it down outside.

262
00:14:27,600 --> 00:14:29,035
And sure enough...

263
00:14:31,404 --> 00:14:34,874
While it's unknown if the man
ever actually opens the box,

264
00:14:34,874 --> 00:14:37,143
the message is crystal clear.

265
00:14:37,243 --> 00:14:39,145
>> This week is a box of beans.

266
00:14:39,245 --> 00:14:41,347
>> If big, smelly messes
aren't your thing...

267
00:14:41,447 --> 00:14:43,983
>> I glued that down
so that we don't get any leaks

268
00:14:44,083 --> 00:14:47,587
until it's ready to leak on them
in their lap, I hope.

269
00:14:47,587 --> 00:14:49,956
>> ...probably best to not take
any packages

270
00:14:50,022 --> 00:14:51,791
not addressed to you.

271
00:14:51,858 --> 00:14:57,797
♪

272
00:14:57,864 --> 00:15:00,299
Whether it's because
incidents are on the rise...

273
00:15:00,400 --> 00:15:03,236
[ Whirring, clattering ]

274
00:15:03,236 --> 00:15:06,472
...or just the presence of
more cameras in public spaces...

275
00:15:06,539 --> 00:15:08,574
[ Clattering ]

276
00:15:11,844 --> 00:15:14,914
...it seems that customers
wreaking havoc inside a store

277
00:15:14,981 --> 00:15:17,150
is an all-too-familiar sight.

278
00:15:18,918 --> 00:15:21,821
>> Hey, hey, hey, hey, hey, hey,
hey, hey, hey!

279
00:15:21,921 --> 00:15:24,157
>> And though the reasons
may vary,

280
00:15:24,223 --> 00:15:26,459
one thing remains constant.

281
00:15:29,629 --> 00:15:31,998
The employees who are left
to clean up the mess

282
00:15:32,064 --> 00:15:34,267
usually get the worst of it.

283
00:15:38,271 --> 00:15:40,406
At a drugstore in Nashville...

284
00:15:41,874 --> 00:15:44,544
Though it's unclear why,

285
00:15:44,644 --> 00:15:48,114
something has set off
this customer,

286
00:15:48,114 --> 00:15:51,884
and he's taking his frustration
out on the items in the store.

287
00:15:57,423 --> 00:15:59,425
And while another shopper
appears to try

288
00:15:59,425 --> 00:16:01,594
to offer the man
a sympathetic ear...

289
00:16:06,799 --> 00:16:09,635
>> ...he doesn't seem interested
in having a conversation.

290
00:16:25,218 --> 00:16:26,786
>> In Nashville...

291
00:16:26,786 --> 00:16:28,354
Though it's unclear why,

292
00:16:28,421 --> 00:16:31,624
a customer is clearing
the shelves in a drugstore.

293
00:16:31,691 --> 00:16:34,427
And despite another customer's
attempt at reason...

294
00:16:40,533 --> 00:16:43,469
...and a store employee
trying a more direct approach...

295
00:16:51,510 --> 00:16:54,247
>> ...the man's destructive path
continues...

296
00:16:56,048 --> 00:16:58,584
...until police arrive
shortly after

297
00:16:58,651 --> 00:17:01,153
and escort him out of the store
in handcuffs.

298
00:17:09,395 --> 00:17:12,231
It's unknown
if the man faces any charges...

299
00:17:14,133 --> 00:17:16,035
...or whether it is only
the employees

300
00:17:16,102 --> 00:17:18,971
who suffer the repercussions
of this trip to the pharmacy.

301
00:17:24,744 --> 00:17:26,679
[ Clattering ]

302
00:17:26,746 --> 00:17:32,151
♪

303
00:17:32,218 --> 00:17:33,986
According to one survey,

304
00:17:34,053 --> 00:17:37,823
3 in 4 Americans eat fast food
at least once a week.

305
00:17:37,924 --> 00:17:41,027
But with 78% of consumers
now viewing fast food

306
00:17:41,093 --> 00:17:43,562
as a luxury
thanks to rising costs,

307
00:17:43,629 --> 00:17:46,299
most people want their meal
to be a pleasant experience

308
00:17:46,399 --> 00:17:48,534
in addition to delicious.

309
00:17:48,601 --> 00:17:49,969
Unfortunately...

310
00:17:50,036 --> 00:17:51,404
[ Indistinct shouting ]

311
00:17:57,443 --> 00:18:00,212
...sometimes the actions
of other patrons can infringe

312
00:18:00,279 --> 00:18:02,148
upon that enjoyment.

313
00:18:02,248 --> 00:18:04,216
Whether due
to some kind of dissatisfaction

314
00:18:04,283 --> 00:18:06,152
with the product or service...

315
00:18:08,588 --> 00:18:09,755
[ Indistinct shouting ]

316
00:18:14,226 --> 00:18:16,996
>> ...or something
a bit more personal.

317
00:18:18,264 --> 00:18:19,598
In California...

318
00:18:19,665 --> 00:18:21,033
>> You're supposed to say
that's really good.

319
00:18:21,100 --> 00:18:22,868
>> Oh, that's really good.
That's really good.

320
00:18:22,969 --> 00:18:24,870
>> ...two friends are filming
themselves eat

321
00:18:24,870 --> 00:18:27,606
at a fast food restaurant
for a social media post

322
00:18:27,673 --> 00:18:30,276
when they are approached
by another customer.

323
00:18:30,343 --> 00:18:31,877
>> Have you had
a light well fry before?

324
00:18:31,944 --> 00:18:33,612
>> What is a light well fry?
>> Okay...

325
00:18:35,781 --> 00:18:36,816
>> Yeah.

326
00:18:41,253 --> 00:18:42,989
[ Laughing ]

327
00:18:45,024 --> 00:18:49,128
>> After making what appeared
to be a homophobic comment,

328
00:18:49,195 --> 00:18:51,230
the customer walks away.

329
00:19:02,074 --> 00:19:04,377
But he doesn't stay away
for long.

330
00:19:06,379 --> 00:19:07,813
>> I'm Korean.

331
00:19:12,918 --> 00:19:14,620
You know,
we have been acquainted.

332
00:19:16,422 --> 00:19:18,991
Ooh. Would not go that far.
We're only on second base.

333
00:19:20,426 --> 00:19:22,428
He hasn't taken me out
to dinner yet.

334
00:19:22,428 --> 00:19:24,330
>> And while the two friends
don't allow the man

335
00:19:24,397 --> 00:19:26,065
to get under their skin,

336
00:19:26,132 --> 00:19:28,467
an apparent attempt
to lighten the mood...

337
00:19:30,569 --> 00:19:32,171
>> Can I take you out to dinner?

338
00:19:33,039 --> 00:19:35,174
>> Stop, stop, stop, stop.
>> Nothing. Nothing.

339
00:19:35,241 --> 00:19:38,077
I'm sorry. I'm sorry about that.
>> Stop.

340
00:19:38,144 --> 00:19:40,079
>> ...appears to rile up
the other customer.

341
00:19:40,146 --> 00:19:41,547
>> I didn't say anything.

342
00:19:42,581 --> 00:19:43,883
No, sir.

343
00:19:46,986 --> 00:19:48,621
>> Just don't react.

344
00:19:49,989 --> 00:19:52,591
>> The duo tries to continue
with their recording,

345
00:19:52,658 --> 00:19:55,661
but the man appears intent
on escalating things.

346
00:19:56,295 --> 00:19:59,398
>> Anyways, um,
you can try the...

347
00:20:02,702 --> 00:20:04,637
Anyway, you can try the fries...

348
00:20:07,073 --> 00:20:11,844
♪

349
00:20:11,911 --> 00:20:14,480
Hm.
>> Love that.

350
00:20:17,049 --> 00:20:20,753
>> He is, like, staring
so intently at us right now.

351
00:20:20,820 --> 00:20:23,823
>> The woman filming claims the
man continues to glare at them

352
00:20:23,923 --> 00:20:25,224
through the restaurant window.

353
00:20:33,499 --> 00:20:36,235
>> News reports state
that once the video goes viral,

354
00:20:36,302 --> 00:20:38,771
police start an investigation.

355
00:20:38,838 --> 00:20:41,774
The offending patron
is quickly found, arrested,

356
00:20:41,841 --> 00:20:44,410
and according to a press release
from the DA,

357
00:20:44,477 --> 00:20:47,146
charged with a hate crime
for making racial

358
00:20:47,246 --> 00:20:51,016
and homophobic remarks
while threatening an individual.

359
00:20:51,083 --> 00:20:53,919
The outcome of the case
is unknown.

360
00:20:53,986 --> 00:20:55,788
>> You're supposed to say
that's really good.

361
00:20:55,855 --> 00:20:57,723
>> Oh, that's really good.
That's really good.

362
00:20:57,790 --> 00:21:00,259
>> Here's hoping the next time
these two go out to eat...

363
00:21:00,359 --> 00:21:02,061
>> Wait, have you had
a light well fry before?

364
00:21:02,161 --> 00:21:03,762
>> What is a light well fry?

365
00:21:03,829 --> 00:21:05,564
>> ...the only interruption
they get...

366
00:21:05,631 --> 00:21:07,700
>> Honestly, that guy...

367
00:21:07,800 --> 00:21:09,768
I kinda lost my appetite.

368
00:21:09,835 --> 00:21:11,504
>> ...is from someone
telling them

369
00:21:11,604 --> 00:21:13,906
how much they love their videos.

370
00:21:14,006 --> 00:21:15,274
>> Oh my God,
I can't even do this.

371
00:21:15,341 --> 00:21:17,943
I'm done, I'm done, I'm done.