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MEERA SYAL: June 1997,

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and New York City is host
to the world's hottest celebrity,

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selling history's
most famous wardrobe.

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It was the auction of the century.

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The auction was a hit parade
of iconic moments

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in Diana's life and times.

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There was the fairy-tale princess
from a more innocent age.

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So-called "Dynasty Di"
from the '80s.

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Hollywood glamour
for a glitzy new world.

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And the newly independent woman
of the '90s,

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just when Girl Power was in the air.

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The clothes were symbolic

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of the life that she led,
and they were being left behind.

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The auction would prove
a tragic swansong

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rather than a new beginning,
and Diana's death

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two months later revealed just how
caught up we all were in her life.

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Against the backdrop
of the old order crumbling

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and a new one taking its place,

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Diana was a modern woman
for every age.

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Hugging has no harmful side-effects.

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Who made the waves
as well as riding them.

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I am not a politicalfigure.
My interests are humanitarian.

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To tell the story of Diana's life
is to revisit the final decades

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of the 20th century,
in which she played so great a part.

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CHEERING,
FIREWORKS

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On December 31st 1989,

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the world marked the arrival
of a new decade that seemed

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full of promise,
nowhere more than Berlin...

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...where, just a few weeks earlier,
the wall had come tumbling down.

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The '90s had that feel of life,
rejuvenation.

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When the wall started coming down,
literally, Berlin Wall,

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Mandela, my daughter was born
in '89,

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and I almost called her Liberty,
because it was a time of freedom.

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It was almost like time
had caught up with Diana's ethos

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of embracing, of caring, you know,
of reaching out to people.

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What did you call your daughter
in the end?

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Billie!
LAUGHS

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But that same New Year's Eve,

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Princess Diana
seemed to be searching

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for a different kind of freedom.

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She spent much of the night
on the phone to a lover.

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Unknown to either,
somebody was listening in.

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And tapes of the conversation
were sent to the national press,

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with consequences that would
resonate for the rest of the decade.

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MAN: I love you, love you,
love you, love you.

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But for the time being,
it was Royal business as usual.

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The first overseas tour
of the decade,

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to Nigeria, served up
the familiar Royal fare.

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Diana's role was purely ceremonial.

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But this visit represented
everything that Diana was not

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going to be in the '90s -
silent, ornamental,

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and put upon by the patriarchy.

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And back home, she was cultivating
a kingdom of her own.

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One in which she would reign
as queen of hearts.

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CHEERING

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I was about eight or nine,

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and I just felt so excited

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to meet Princess Diana.

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I can just remember her saying

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what a lovely,
beautiful singing voice I had.

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I'm totally blind,
but she just touched my hand,

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and that's what made me trust her.

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Diana first visited Chickenshed,

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a theatre company
open to all abilities,

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after she'd been invited
by a friend.

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Diana came along to a performance
that we did in 1990,

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and it was love at first sight,
really.

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After the show, she came backstage,
and she was due to meet

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I think about six kids,
but there was 150 on stage,

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and she said there's no way
she'd leave anybody out,

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and she met everybody.

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I felt that Diana always felt a bit
of an outsider to the Royal Family,

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and I think that she saw

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what you might call other outsiders
in Chickenshed.

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In its early years, Chickenshed
was based out of just that.

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But the combination of
Diana's megawatt celebrity

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and the emotional engagement
had a transformative effect.

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She did actually agree
to become our patron.

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I cannot express the difference from
when she first became our patron.

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We would do a fundraising event,
and instead of raising 5,000,

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we might raise 250,000.

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So, Princess Diana was
a real-life fairy princess for us,

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because she did
sprinkle her magic dust over us.

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Diana's fundraising prowess made her

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the poster girl
for the caring, sharing '90s.

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But for the reporters covering
Diana, it wasn't her charity work

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that kept their journalistic
appetites whetted.

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Especially when
a feast of revelations

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was about to be served up.

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I received a cassette tape
through the post to my office

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in an unmarked envelope, simply
addressed to me at the Daily Mail,

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in around September 1991.

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I remember playing it
in my editor's office.

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DIANA:

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MAN:

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I was astonished, because
it became clear that she was...

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she had a very close relationship
with the man she was speaking to.

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MAN:

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The explosive recording was sent
to at least three newspapers

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in what some suggested
was an orchestrated campaign

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to smear the Princess of Wales.

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I mean, the irony is that
at the time that the newspapers

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had this tape, none of us thought
that it could ever be published.

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It was sort of seen as something
that won't and couldn't happen.

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Was Diana aware
that it was circulating?

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I suspect she was.

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I don't know that for certain,
but I think

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it must've been known by 1991 that
this tape was doing the rounds,

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so it is entirely plausible that
this was at the back of Diana's mind

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when she decided she wanted to
unburden herself to Andrew Morton.

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It was like,
you'd been given a secret,

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and that secret
could be very dangerous.

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DIANA:

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Well, it's a question I never asked
Diana - why did she choose me?

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Why did she ask me?

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I think that she knew that I was

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independent of the BBC, ITV,
Fleet Street.

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She knew that
I was a freelance writer.

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She knew that I'd written
sympathetic pieces about her.

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So, at the time,

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she was looking to, I think,
tell her story,

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and I happened to be the right guy
in the right place

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at the right time.

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Andrew Morton's bestselling book,
Diana: Her True Story,

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would change the course
of Diana's life,

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the monarchy,
and, arguably, history.

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Unknown to almost everyone at
the time, Diana herself instigated,

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directed, and did everything
but actually write it.

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In the '90s,
there wasn't social media.

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You know, and I don't think
you can write that off,

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because, in order to talk about
her issues,

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it meant the summoning of a writer,
a journalist.

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It meant inviting other people in
to have your story told,

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and that's a huge step.

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It's much more difficult
than picking up a mobile phone

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and talking to a phone
and posting it.

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Here's the world's
most famous princess, saying,

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"Do you want an interview?"
Of course!

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And it happened in the most
incongruous of circumstances.

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I met a mutual friend at a cafe.

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All around, there were people
eating bacon and eggs and beans.

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My friend came with
his little battered tape recorder,

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inserted a tape,
I put the headphones on,

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and I listened
as Diana poured out this story.

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She was talking about bulimia,
she was talking about a woman

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called Camilla Parker Bowles,
never heard of her.

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She was talking about attempted
suicides. It was... breath-taking.

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And after that meeting,

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it was as though you'd been admitted
into a secret circle.

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The unravelling of the Royal
marriage was taking place

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against the crumbling
of all sorts of orthodoxies.

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With the Cold War over and nuclear
Armageddon no longer on the cards,

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in the '90s, we could have
a bit of me, me, me time.

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In the '90s, sexuality changed.
We were coming out of, sort of,

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the greedy '80s,
and we started reflecting

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on what really mattered,
and what really mattered

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was how we felt about ourselves and
how we felt about our relationships.

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Inhibitions were thrown off.

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Basic Instinct was one of
the top grossing movies of 1992.

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While in the UK,
a magazine culture flourished,

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where sex talk was out in the open.

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We started to see sex
as more integrated into conversation

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and also into your life,
that we knew people were having sex,

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but people weren't really talking
about it in an acceptable way.

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And I think in the '90s,
we started being honest

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about what we're feeling,
and not having to fake orgasms

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or pretend that you're happy
in a marriage where you're not.

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Diana was part of the movement
in the '90s,

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and I think she was a real spearhead
of it, of being able to talk about

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that which otherwise would've been
embarrassing or shameful.

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Diana wasn't the only global icon
in 1992

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with a book that left
little to the imagination.

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It's a sealed item,
so it's not gonna shock children.

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But while Madonna's weapon
to reclaim the narrative

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was her sexuality, for Diana,
it was searing, emotional honesty.

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I think the reaction
was one of... absolute shock,

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that a member of the Royal Family
could have any kind of life.

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It's that kind of revelation, that
maybe the Queen goes to the loo!

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I mean, it's just not spoken about.

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And here it was -
mental health problems, bulimia,

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all laid out.

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I think the public have been
outraged by the intrusive nature

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of the authors
and the journalist concerned.

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You know, the Establishment
was bloodying tooth and claw.

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Extracts were published
in Rupert Murdoch's Sunday Times.

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Proof positive for some that
the British constitution itself

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was under attack.

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The Establishment were distressed
because of the fact that it was,

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it seemed to be true and authentic,

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and it compromised
their long-cherished views

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about the monarchy
and the heir to the throne,

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and the fact that the heir
to the throne was effectively

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living with another man's wife
was not something

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that they wanted to see splashed
all over the Sunday broadsheets.

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Although Diana
was sticking her neck out...

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ALL TALK AT ONCE

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...it was Morton's head on the block.

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Well, the Daily Telegraph

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thinks he should be hung by the neck
very slowly until he dies.

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The motivation
was to tell the truth.

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For once, forget the propaganda,

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tell the truth
about what's really going on.

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I was bit like a fairground boxer,
fighting all comers with one hand

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tied behind my back, because I could
not say Diana was behind this book.

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Everyone I've spoken to,

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people who are close to
the Princess of Wales, are assured,

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have assured me that the portrait

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is a fair, sympathetic
and accurate one.

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I had to basically say
her friends and her family helped,

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but not the Princess.

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It is an accurate story,
it's a true account.

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The people at the centre of it
have stood by their stories.

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And if we were talking today
and she was alive,

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I'd still be saying the same thing.

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She wanted the world to know
what her life was like,

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make no mistake about it.

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She never regretted
doing the Morton book,

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because she felt it was important
to people

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to realise that it was all an act.

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This great union between her
and Charles had not been

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the stuff of fairy-tales,
and she felt that

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she owed it to the public for them
to know what was going on.

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THIS MORNING THEME

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I seem to remember

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from phone-ins that we did
around the time of Morton's book,

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that Morton actually came in
to take calls.

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CALLER:

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There was a tranche

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of public opinion that thought
that he wasn't telling the truth

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or that he'd in some way
transgressed Diana's privacy.

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That died away quite quickly,

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and the public
quickly came to understand

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that he hadn't done
anything of the kind -

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that actually, they were hearing
the authentic voice

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of Diana, Princess of Wales. And
I think things changed quite a lot,

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and I think people felt
very sympathetic towards her.

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And I think, for her, if she wanted
to have a breakthrough moment

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00:16:54,348 --> 00:16:56,453
with the public and reach them,
I think she did.

239
00:17:00,759 --> 00:17:04,573
Diana had always
reached the parts of the country

240
00:17:04,598 --> 00:17:06,373
other Royals could not.

241
00:17:06,398 --> 00:17:09,703
But now, in the wake of
the Morton revelations,

242
00:17:09,728 --> 00:17:13,054
opinion polls showed
she was more popular than ever.

243
00:17:15,039 --> 00:17:18,194
So, Mum, I remember this book we had
of Diana.

244
00:17:18,219 --> 00:17:21,094
I'm guessing you, like, tore through
that book pretty quickly? Yep!

245
00:17:21,119 --> 00:17:23,323
LAUGHTER

246
00:17:23,348 --> 00:17:28,453
And the relationship with her public
assumed an almost intimate quality.

247
00:17:28,478 --> 00:17:30,944
How often would my mum
mention Diana?

248
00:17:30,969 --> 00:17:34,473
It's probably easier to say
how often didn't she mention Diana.

249
00:17:34,498 --> 00:17:37,394
She'd speak about her as if
they had just gotten off the phone.

250
00:17:37,419 --> 00:17:38,784
It was very personal.

251
00:17:38,809 --> 00:17:40,394
If she wore an outfit,
Mum would be like,

252
00:17:40,419 --> 00:17:42,994
"That was a great choice for her.
She needs to accentuate her legs

253
00:17:43,019 --> 00:17:44,634
"and her shoulders."
Or she'd be like,

254
00:17:44,659 --> 00:17:47,324
"Oh, I wouldn't have done that, Di,
if I were you."

255
00:17:47,349 --> 00:17:49,274
It was very personal, as in,
I genuinely, as a kid,

256
00:17:49,299 --> 00:17:50,634
thought they were best friends.

257
00:17:50,659 --> 00:17:52,864
I had no clue that she was a member
of the Royal Family.

258
00:17:52,889 --> 00:17:57,274
I really thought her and my mum
used to just gab on the phone.

259
00:17:58,708 --> 00:18:03,194
Writer and director Alegria was born
the same year that Morton wrote his

260
00:18:03,219 --> 00:18:10,944
pioneering misery memoir, which mum
Simi snapped up hot off the press.

261
00:18:10,969 --> 00:18:12,683
So, when you read it,
was it sort of, like,

262
00:18:12,708 --> 00:18:15,074
kind of,
confirming everything you thought

263
00:18:15,099 --> 00:18:17,433
about her life
and the things she went through?

264
00:18:17,458 --> 00:18:21,394
I identify the fact that
she's married into a family where

265
00:18:21,419 --> 00:18:24,194
the in-laws don't talk to her,
they're cold, they reject her.

266
00:18:24,219 --> 00:18:26,683
Right. You know, in Nigeria,
when you marry,

267
00:18:26,708 --> 00:18:28,944
you marry the man, then
you have to deal with the in-laws.

268
00:18:28,969 --> 00:18:29,994
So you marry the family.

269
00:18:30,019 --> 00:18:31,834
And that's what Princess Diana did.

270
00:18:31,859 --> 00:18:33,353
So you have to try
and get on with them.

271
00:18:33,378 --> 00:18:34,784
You have to try
and get on with them.

272
00:18:34,809 --> 00:18:37,504
You know, you dare not disrespect
his mother, or else your suitcase

273
00:18:37,529 --> 00:18:39,914
would be out through the door,
you know? Mm.

274
00:18:39,939 --> 00:18:42,114
So when you see what happened
in the inside,

275
00:18:42,139 --> 00:18:44,553
the way...
the queer looks she was given,

276
00:18:44,578 --> 00:18:46,834
like there was
something wrong with her,

277
00:18:46,859 --> 00:18:50,634
and she was going through bulimia,
rejection by her husband,

278
00:18:50,659 --> 00:18:52,683
she was labelled mad.

279
00:18:52,708 --> 00:18:55,433
Here she was, putting in words

280
00:18:55,458 --> 00:18:58,504
what millions of women all over
the world were going through.

281
00:18:58,529 --> 00:19:00,274
It was empowering.
Yeah, must've been.

282
00:19:00,299 --> 00:19:01,634
She empowered a lot of women,

283
00:19:01,659 --> 00:19:04,754
especially women, you know,
women of colour.

284
00:19:04,779 --> 00:19:08,353
We just thought, "This woman is our
sister. She's one of our kindred."

285
00:19:12,458 --> 00:19:16,194
Morton's book sold
over 2 million copies globally.

286
00:19:17,708 --> 00:19:19,683
But as the world began to learn

287
00:19:19,708 --> 00:19:22,914
about the rot at the heart
of the Royal marriage,

288
00:19:22,939 --> 00:19:26,914
the Windsor family's misery
was just beginning.

289
00:19:33,578 --> 00:19:38,303
In August came news that the Duchess
of York had been photographed

290
00:19:38,328 --> 00:19:43,274
having her toe sucked by
her financial advisor, John Bryan.

291
00:19:52,099 --> 00:19:57,074
Fergie was very publicly banished
from the Royal fold.

292
00:20:03,299 --> 00:20:04,864
Four clays later,

293
00:20:04,889 --> 00:20:08,034
the unexploded ordinance
that had been sitting in the safes

294
00:20:08,059 --> 00:20:11,714
of national newspapers
finally detonated.

295
00:20:13,498 --> 00:20:16,303
The Sun published the Squidgy Tapes.

296
00:20:17,739 --> 00:20:19,834
DIANA:

297
00:20:22,169 --> 00:20:24,394
MAN:

298
00:20:24,419 --> 00:20:28,784
That whole summer of 1992
was incredibly febrile,

299
00:20:28,809 --> 00:20:31,394
and it's almost like
there was a competition

300
00:20:31,419 --> 00:20:33,433
between younger members
of the Royal Family

301
00:20:33,458 --> 00:20:37,634
to see who could plumb the depths
further and fastest.

302
00:20:37,659 --> 00:20:39,144
Every day there was...

303
00:20:39,169 --> 00:20:43,114
the story was twisting and turning
one way and the next.

304
00:20:43,139 --> 00:20:49,423
Yeah, it was, immediately after
the Morton book, many people

305
00:20:49,448 --> 00:20:52,673
characterised the Squidgy Tape
as some sort of corrective.

306
00:20:52,698 --> 00:20:55,423
"Oh, well, this will bring Diana
down a peg or two."

307
00:20:55,448 --> 00:20:57,673
That was the sort of,
the underlying message.

308
00:21:03,889 --> 00:21:07,834
The annus horribilis climaxed
in November, with the incineration

309
00:21:07,859 --> 00:21:09,473
of Windsor Castle.

310
00:21:10,698 --> 00:21:14,324
And even the most literal-minded
could grasp the symbolism

311
00:21:14,349 --> 00:21:16,754
for the House of Windsor.

312
00:21:46,500 --> 00:21:50,675
As Windsor Castle
lay in smouldering ruins,

313
00:21:50,700 --> 00:21:52,506
Prime Minister John Major

314
00:21:52,531 --> 00:21:56,036
heralded the beginning of the end
of the Royal marriage.

315
00:22:03,611 --> 00:22:08,225
Newly separated, Prince Charles
decamped to his country estate

316
00:22:08,250 --> 00:22:12,506
and busied himself
creating a pastiche of the past -

317
00:22:12,531 --> 00:22:15,036
a model village in Dorset.

318
00:22:15,061 --> 00:22:19,506
What I want to try and see is how to
design on a traditional basis.

319
00:22:20,661 --> 00:22:26,225
Diana's rival court
was based out of Kensington Palace.

320
00:22:26,250 --> 00:22:28,756
Her chosen causes
were more contemporary,

321
00:22:28,781 --> 00:22:33,146
and she spoke with that most
valuable of '90s currencies...

322
00:22:35,330 --> 00:22:37,196
Ladies and gentlemen...

323
00:22:37,221 --> 00:22:39,036
...authenticity.

324
00:22:39,061 --> 00:22:41,225
Eating disorders have,

325
00:22:41,250 --> 00:22:47,116
at their core, a far deeper problem
than mere vanity.

326
00:22:47,141 --> 00:22:50,276
Feelings of guilt,

327
00:22:50,301 --> 00:22:54,276
of self-revulsion,
and low personal esteem.

328
00:22:56,441 --> 00:23:00,856
Diana, during the '90s,
heralded a very different approach,

329
00:23:00,881 --> 00:23:05,776
where it was OK to talk about
things that weren't,

330
00:23:05,801 --> 00:23:07,936
you know, going right in your life.

331
00:23:16,631 --> 00:23:20,445
Eating food has now become
an expression

332
00:23:20,470 --> 00:23:24,216
of how we feel about ourselves.

333
00:23:34,400 --> 00:23:37,245
Suddenly, here she was,
talking from the heart.

334
00:23:37,270 --> 00:23:39,966
And I think that whole phrase,
"from the heart",

335
00:23:39,991 --> 00:23:46,575
I look back at the '90s, and I think
that's when it started to become

336
00:23:46,600 --> 00:23:51,776
something that people could do, and
gradually almost became the norm.

337
00:23:53,551 --> 00:23:57,695
Diana's newfound candour
didn't come out of thin air.

338
00:23:59,041 --> 00:24:02,886
Following Oprah's lead
in the States,

339
00:24:02,911 --> 00:24:04,606
in the '90s, even buttoned-up Brits

340
00:24:04,631 --> 00:24:07,886
were getting used to
regular Joes and Joannas

341
00:24:07,911 --> 00:24:10,166
spilling their emotional guts on TV.

342
00:24:10,191 --> 00:24:17,656
But with all this emoting came
a sense that nothing was off limits.

343
00:24:17,681 --> 00:24:21,936
If Diana was now considered
an open book,

344
00:24:21,961 --> 00:24:26,856
more and more, she was viewed as a
book that anyone could leaf through.

345
00:24:26,881 --> 00:24:28,776
On an average day
outside Kensington Palace,

346
00:24:28,801 --> 00:24:35,056
there would be four, five, six,
seven photographers, all waiting

347
00:24:35,081 --> 00:24:39,416
and hoping to do the same thing,
ie, photograph Diana.

348
00:24:39,441 --> 00:24:44,245
Waiting, waiting, all for, you know,
ten, 15 seconds of action.

349
00:24:44,270 --> 00:24:47,936
And you can spend days,
days not seeing anything sometimes.

350
00:24:49,361 --> 00:24:52,526
These clays, Max Cisotti
only photographs the rich and famous

351
00:24:52,551 --> 00:24:55,336
with their full consent.

352
00:24:55,361 --> 00:25:00,166
But back in 1993,
he was just starting out.

353
00:25:02,399 --> 00:25:08,362
I became a paparazzi by accident.

354
00:25:08,387 --> 00:25:11,593
I was in the right place
at the right time with my camera,

355
00:25:11,618 --> 00:25:14,923
got a few decent pictures
of a few celebs,

356
00:25:14,948 --> 00:25:20,003
sold them, and thought,
"Ah, this is quite fun."

357
00:25:20,028 --> 00:25:23,283
More than the money,
it was the excitement.

358
00:25:23,308 --> 00:25:24,562
Cos you had to go out

359
00:25:24,587 --> 00:25:27,843
and search for whoever it is
you wanted to photograph.

360
00:25:27,868 --> 00:25:32,682
It was almost primeval instinct
of hunter-gatherer, in a way.

361
00:25:32,707 --> 00:25:34,953
Instead of going out
hunting for food,

362
00:25:34,978 --> 00:25:36,593
we were going out
hunting for pictures.

363
00:25:39,868 --> 00:25:43,123
For Max
and his fellow "hunter-gatherers",

364
00:25:43,148 --> 00:25:45,482
it was worth going the extra yard

365
00:25:45,507 --> 00:25:49,482
to snap the newly-separated
Princess Diana.

366
00:25:49,507 --> 00:25:51,682
So we're just outside
the Harbour Club,

367
00:25:51,707 --> 00:25:55,873
where Diana used to come
quite frequently.

368
00:25:55,898 --> 00:25:57,043
As you can see,

369
00:25:57,068 --> 00:26:00,153
this wall's quite tall, and so,
to be able to photograph her,

370
00:26:00,178 --> 00:26:01,953
we would have to have stepladders,

371
00:26:01,978 --> 00:26:05,482
sort of about this high,
or a bit less.

372
00:26:05,507 --> 00:26:09,283
But I didn't do it too much,
because...

373
00:26:09,308 --> 00:26:12,203
I'm a photographer,
not a window cleaner, so...

374
00:26:12,228 --> 00:26:14,312
ladders, not for me.

375
00:26:20,748 --> 00:26:23,362
Often viewed
as ruthless mercenaries,

376
00:26:23,387 --> 00:26:26,232
the paps
could sometimes be recruited

377
00:26:26,257 --> 00:26:30,562
into one of the bloodiest
media battles of the decade:

378
00:26:30,587 --> 00:26:32,673
the War of the Waleses.

379
00:26:45,387 --> 00:26:50,362
Even the most innocent excursions
could be weaponised.

380
00:26:50,387 --> 00:26:53,043
And this was war
fought in theme parks,

381
00:26:53,068 --> 00:26:55,793
and at sea...

382
00:26:57,818 --> 00:26:59,953
...and on the ski slopes.

383
00:27:10,148 --> 00:27:13,153
Marvellous.

384
00:27:13,178 --> 00:27:16,793
The war of the Waleses,
when it took off, was something

385
00:27:16,818 --> 00:27:20,513
quite spectacular, cos both of them
had very different weapons,

386
00:27:20,538 --> 00:27:21,873
and both of them were quite happy

387
00:27:21,898 --> 00:27:24,403
to use them against each other
as cudgels,

388
00:27:24,428 --> 00:27:26,562
to get their case across
in the press.

389
00:27:26,587 --> 00:27:28,923
It all comes flooding back to me,

390
00:27:28,948 --> 00:27:31,593
and it seems like
it's only yesterday.

391
00:27:31,618 --> 00:27:32,923
Richard Kay of the Mail

392
00:27:32,948 --> 00:27:37,153
was one of the foot soldiers
in this battle royal.

393
00:27:37,178 --> 00:27:39,043
I'd just forgotten
how much there was of it.

394
00:27:39,068 --> 00:27:41,723
It was... It was every day.

395
00:27:41,748 --> 00:27:43,232
Mad.

396
00:27:45,228 --> 00:27:49,403
And his key source on Diana
turned out to be...

397
00:27:49,428 --> 00:27:50,643
Diana.

398
00:27:50,668 --> 00:27:53,432
It moved, obviously, from being

399
00:27:53,457 --> 00:27:57,682
reporter and subject
to a proper... A friendship.

400
00:27:57,707 --> 00:28:01,586
I mean, you know, it's just... that
was the way it was, that's all.

401
00:28:02,971 --> 00:28:05,636
I suppose I was on the frontline
in terms of reporting it,

402
00:28:05,661 --> 00:28:08,036
but I wasn't partaking
in the battle.

403
00:28:08,061 --> 00:28:10,396
Some of the reporters, I think,
like Richard Kay,

404
00:28:10,421 --> 00:28:12,716
were probably part of the battle.

405
00:28:12,741 --> 00:28:15,675
There was a famous picture, I think,
that was taken of Diana and him

406
00:28:15,700 --> 00:28:16,996
in a car together chatting.

407
00:28:17,021 --> 00:28:19,506
That was a major story at the time,
because, of course,

408
00:28:19,531 --> 00:28:22,116
it showed
just how complicit Diana was.

409
00:28:23,580 --> 00:28:25,866
Course I felt I was being used,
but, I mean,

410
00:28:25,891 --> 00:28:28,066
I know that I was in a position

411
00:28:28,091 --> 00:28:31,916
where any of my rivals would've
given their right hand for.

412
00:28:31,941 --> 00:28:36,425
I mean, we're in the information
business, and I was getting

413
00:28:36,450 --> 00:28:39,475
information about
a hugely interesting

414
00:28:39,500 --> 00:28:42,066
and controversial subject,
and obviously,

415
00:28:42,091 --> 00:28:44,355
I was only doing what anyone else
would've wanted to do.

416
00:28:44,380 --> 00:28:48,355
I was lucky in that I could go to
the main source, if you like.

417
00:28:50,611 --> 00:28:55,555
As the war raged on,
everyone had an opinion.

418
00:28:55,580 --> 00:28:57,916
I'm Welsh, but I don't like him
as Prince of Wales.

419
00:28:57,941 --> 00:29:00,036
No, I'm in favour of Charlie,
not her.

420
00:29:01,301 --> 00:29:06,506
Fatefully, in 1994, Charles
invited in a documentary crew

421
00:29:06,531 --> 00:29:08,146
to see things from his perspective.

422
00:29:13,021 --> 00:29:18,066
An otherwise flattering portrait
contained one moment of TV infamy.

423
00:29:24,021 --> 00:29:25,196
Yes.

424
00:29:26,941 --> 00:29:31,396
Until it became
irretrievably broken down.

425
00:29:34,021 --> 00:29:35,836
The meaning was clear,

426
00:29:35,861 --> 00:29:39,636
and the defenders
of the faithless Charles stepped up.

427
00:29:39,661 --> 00:29:42,836
I'm afraid heirs to the throne
throughout the ages

428
00:29:42,861 --> 00:29:44,196
have had affairs.

429
00:29:44,221 --> 00:29:47,225
After all,
if you are the Prince of Wales,

430
00:29:47,250 --> 00:29:53,555
everybody, every attractive woman,
has an eye on the Prince of Wales,

431
00:29:53,580 --> 00:29:56,116
and has had throughout the ages.

432
00:29:57,221 --> 00:29:58,675
What leg does he have to stand on?

433
00:30:02,421 --> 00:30:05,425
The guy was very frank,
and I feel sorry for him.

434
00:30:05,450 --> 00:30:07,116
Wouldn't like to be in his position.

435
00:30:10,141 --> 00:30:13,706
On the night
that Charles's TV confession aired,

436
00:30:13,731 --> 00:30:18,636
Diana showed her mastery
of the art of media warfare,

437
00:30:18,661 --> 00:30:22,866
by deploying what was immediately
dubbed "the revenge dress".

438
00:30:25,941 --> 00:30:29,036
That black dress that she wore,
the revenge dress. Oh, my God.

439
00:30:29,061 --> 00:30:30,225
You liked it?
Oh, yeah.

440
00:30:30,250 --> 00:30:32,066
Who didn't? It's a great dress.

441
00:30:32,091 --> 00:30:34,675
You know, in Africa,
we have hairstyles,

442
00:30:34,700 --> 00:30:37,396
you know when, the ones they braid?
Oh, the fancy designs?

443
00:30:37,421 --> 00:30:38,916
The fancy designs of hair.

444
00:30:38,941 --> 00:30:42,355
In the olden days,
when men had more than one wife,

445
00:30:42,380 --> 00:30:45,946
those hairstyles mean...
mean very abusive.

446
00:30:45,971 --> 00:30:48,786
They're like swear words.
There's one that means "shut up".

447
00:30:48,811 --> 00:30:51,116
OK.
So, when she put on that dress,

448
00:30:51,141 --> 00:30:54,425
I said, "Oh, girl, you can't braid
your hair, but you said it all."

449
00:30:54,450 --> 00:30:58,675
It was amazing, you know. That black
dress, you know, off the shoulder.

450
00:30:58,700 --> 00:31:01,996
Off the shoulder.
Her nice legs. Oh, my God.

451
00:31:05,971 --> 00:31:09,836
By the mid-'90s, it was no longer
just about newspapers.

452
00:31:14,700 --> 00:31:18,836
Satellite TV was now firmly
a part of the media landscape

453
00:31:20,681 --> 00:31:23,806
And news was truly global
and real-time.

454
00:31:28,400 --> 00:31:33,886
With the information superhighway
getting wider and wider.

455
00:31:33,911 --> 00:31:40,136
What's more, information was getting
easier and cheaper to disseminate.

456
00:31:42,600 --> 00:31:46,806
Although the Internet was only
in its infancy, a transfer of power

457
00:31:46,831 --> 00:31:51,016
from established broadcasters
and publishers was well underway.

458
00:31:52,911 --> 00:31:56,416
The media is changing and growing
very fast,

459
00:31:56,441 --> 00:32:01,856
so you need stories all the time,
even if they're small,

460
00:32:01,881 --> 00:32:05,575
even if they're insignificant,
even if they're a bit intrusive,

461
00:32:05,600 --> 00:32:08,526
you're gonna try and run them
somehow,

462
00:32:08,551 --> 00:32:10,086
because you need to feed the beast,

463
00:32:10,111 --> 00:32:12,495
and the beast
has an unending appetite.

464
00:32:16,041 --> 00:32:19,726
The roads are this one and that one.

465
00:32:21,270 --> 00:32:25,936
It fell to Max and his fellow
"foragers" to gather titbits

466
00:32:25,961 --> 00:32:27,416
to feed the beast.

467
00:32:27,441 --> 00:32:32,726
And of course, Princess Diana
was their most lucrative quarry.

468
00:32:32,751 --> 00:32:34,776
Towards the mid-'90s,

469
00:32:34,801 --> 00:32:38,216
new celebrity magazines were...
literally one was being born

470
00:32:38,241 --> 00:32:39,445
every six months.

471
00:32:39,470 --> 00:32:42,886
So there was more space,
more pages to fill.

472
00:32:45,470 --> 00:32:48,695
For us, it was a bonus,
because there were more outlets

473
00:32:48,720 --> 00:32:50,296
and prices rose.

474
00:32:54,241 --> 00:32:55,856
If you look at this picture,

475
00:32:55,881 --> 00:32:57,526
the two other guys
that I was working with

476
00:32:57,551 --> 00:33:00,656
were concentrating on Diana,
so there's no point in rne

477
00:33:00,681 --> 00:33:03,086
getting...
trying to get the same picture,

478
00:33:03,111 --> 00:33:05,695
so I thought,
"OK, well, I'll go for a wide shot

479
00:33:05,720 --> 00:33:08,886
"which shows Diana
with photographers."

480
00:33:08,911 --> 00:33:11,575
We were driving past here
and just saw her car.

481
00:33:13,520 --> 00:33:15,016
HE CHUCKLES

482
00:33:15,041 --> 00:33:19,695
With an average Diana picture,
because of her popularity,

483
00:33:19,720 --> 00:33:22,495
she would sell all around the world.

484
00:33:22,520 --> 00:33:26,726
And very few celebrities
have that appeal.

485
00:33:26,751 --> 00:33:32,136
So with her, even if you would make,
you know, perhaps £500, well,

486
00:33:32,161 --> 00:33:35,086
you might make that in, you know,
15, 20 territories,

487
00:33:35,111 --> 00:33:37,375
which, yeah,
is still a lot of money,

488
00:33:37,400 --> 00:33:39,966
but it might be the only money that
you earn for two, three months.

489
00:33:41,911 --> 00:33:45,375
The final volley
in the War of the Waleses

490
00:33:45,400 --> 00:33:51,336
came with the now discredited
Panorama interview in November 1995,

491
00:33:51,361 --> 00:33:54,216
where Diana famously revealed that,

492
00:33:54,241 --> 00:33:58,196
"there were three of us
in an overcrowded marriage".

493
00:33:58,221 --> 00:34:01,946
An audience of 23 million people

494
00:34:01,971 --> 00:34:05,475
also saw her admit that
she'd had love affairs of her own.

495
00:34:06,731 --> 00:34:12,276
In the age of Oprah, Diana was
singing a heart-breaking lament.

496
00:34:12,301 --> 00:34:14,836
And she largely succeeded
in winning the sympathies

497
00:34:14,861 --> 00:34:20,066
of her most reliable constituency:
the public.

498
00:34:20,091 --> 00:34:21,866
Well, it's gotta be the truth,
hasn't it?

499
00:34:21,891 --> 00:34:24,756
She does come across as if
she's been done wrong by the Prince.

500
00:34:46,379 --> 00:34:51,684
In July 1996, Diana's solicitors
served up the latest morsel

501
00:34:51,709 --> 00:34:53,875
to the ever-ravenous press pack.

502
00:34:55,459 --> 00:34:56,795
No, I'm afraid not.

503
00:35:00,310 --> 00:35:02,875
The terms of her divorce
from Charles.

504
00:35:24,230 --> 00:35:26,595
The day after
the divorce was announced,

505
00:35:26,620 --> 00:35:28,845
I was working for the Sunday Mirror,

506
00:35:28,870 --> 00:35:33,515
and myself, and, I wanna say
four, five other photographers

507
00:35:33,540 --> 00:35:37,045
were on the south side
of Kensington Palace. She drove out

508
00:35:37,070 --> 00:35:40,355
and we followed her
all the way out towards Richmond.

509
00:35:43,719 --> 00:35:48,775
And she pulled in to a cul-de-sac...

510
00:35:50,269 --> 00:35:51,775
...did a U-y...

511
00:35:53,240 --> 00:35:55,965
...and one of the photographers
on a motorcycle

512
00:35:55,990 --> 00:35:58,855
followed her into this road.

513
00:35:58,880 --> 00:36:00,295
Right here.

514
00:36:01,880 --> 00:36:04,775
Princess Diana was roughly
where I am right now,

515
00:36:04,800 --> 00:36:10,055
and the chap that she was having
a go at was approximately there.

516
00:36:11,599 --> 00:36:15,965
I was just there,
perpendicular on the main street,

517
00:36:15,990 --> 00:36:19,055
and I was able to
take a few pictures.

518
00:36:19,080 --> 00:36:22,215
Literally, the whole thing
lasted three to four seconds.

519
00:36:23,910 --> 00:36:26,885
So, in that first picture,
you can clearly see,

520
00:36:26,910 --> 00:36:29,694
and I'm pretty sure that it...
I'm not sure you can see it.

521
00:36:29,719 --> 00:36:33,215
In fact, you can just about
make it out, the reflection

522
00:36:33,240 --> 00:36:36,745
of a chap on a motorcycle
who was standing

523
00:36:36,770 --> 00:36:39,295
parallel to where Diana was,

524
00:36:39,320 --> 00:36:43,165
and you can see
that she starts having a go at him.

525
00:36:44,750 --> 00:36:48,324
And it's only at the last minute
that she saw me.

526
00:36:48,349 --> 00:36:50,694
CAMERA CLICKS

527
00:36:50,719 --> 00:36:53,935
Obviously, there was a lot of
excitement at the Sunday Mirror.

528
00:36:53,960 --> 00:36:57,525
I mean, they did take a while to
decide whether to use them or not,

529
00:36:57,550 --> 00:37:00,725
because they were quite dramatic,
quite strong,

530
00:37:00,750 --> 00:37:02,995
and visibly, she was quite upset.

531
00:37:03,020 --> 00:37:04,985
But the following day,

532
00:37:05,010 --> 00:37:08,965
I saw that they used it on page one,
four and five, as a spread,

533
00:37:08,990 --> 00:37:12,494
with the headline,
"Princess of Wails".

534
00:37:19,550 --> 00:37:22,605
If the fairy tale
was officially over,

535
00:37:22,630 --> 00:37:25,725
then it was time for Diana
to write a new narrative.

536
00:37:27,719 --> 00:37:30,105
Although no longer HRH,

537
00:37:30,130 --> 00:37:34,885
she was something the late
20th century esteemed even more.

538
00:37:37,269 --> 00:37:39,525
Like the Spice Girls,
who were soaring their way

539
00:37:39,550 --> 00:37:41,295
up the global charts,

540
00:37:41,320 --> 00:37:44,725
Diana was busy breaking America.

541
00:37:44,750 --> 00:37:48,364
This is one of the nicest British
invasions that the White House

542
00:37:48,389 --> 00:37:50,055
has ever had.

543
00:37:50,080 --> 00:37:52,805
The indisputably posh spice,

544
00:37:52,830 --> 00:37:56,415
Diana channelled her own version
of girl power.

545
00:37:56,440 --> 00:38:00,435
The evil that men do
lives after them.

546
00:38:01,830 --> 00:38:05,605
The summer of '97
was a wild dance...

547
00:38:11,519 --> 00:38:15,444
...involving Diana, the press,
the paps, and, of course,

548
00:38:15,469 --> 00:38:19,444
the millions of us who devoured
their stories and photos.

549
00:38:21,320 --> 00:38:26,235
But then, in the early hours
of August 31st 1997,

550
00:38:26,260 --> 00:38:28,344
the music stopped.

551
00:38:29,539 --> 00:38:33,996
We have reports from Paris
that Diana, Princess of Wales

552
00:38:34,021 --> 00:38:36,876
has been killed in a car accident,

553
00:38:36,901 --> 00:38:41,355
and that her partner, Dodi Fayed,
has also been killed.

554
00:38:42,821 --> 00:38:45,046
I mean, I remember about an hour
after hearing the news

555
00:38:45,071 --> 00:38:46,126
that she'd died,

556
00:38:46,151 --> 00:38:48,596
I was in the shower,
and I suddenly burst into tears.

557
00:38:51,311 --> 00:38:54,335
And it's funny, I can actually
connect with that emotion right now,

558
00:38:54,360 --> 00:38:55,536
I can feel it coming up now.

559
00:38:55,561 --> 00:38:57,685
THIS MORNING THEME

560
00:38:59,231 --> 00:39:01,206
It was, without doubt,

561
00:39:01,231 --> 00:39:04,206
the biggest story of my career,
without question.

562
00:39:04,231 --> 00:39:08,076
Our whole show today is dedicated
to Diana, Princess of Wales...

563
00:39:08,101 --> 00:39:10,926
Every single day - Monday, Tuesday,
Wednesday, Thursday, Friday,

564
00:39:10,951 --> 00:39:13,516
was 100% Diana. That's all we did.

565
00:39:16,311 --> 00:39:19,326
When Diana first appeared in public,

566
00:39:19,351 --> 00:39:22,306
she unwittingly revealed
more than she intended.

567
00:39:25,171 --> 00:39:27,315
But by the time she died,
it seemed as though

568
00:39:27,340 --> 00:39:30,996
there was almost nothing
the world didn't know about her.

569
00:39:33,311 --> 00:39:36,235
Let's face it, most people
didn't know her personally.

570
00:39:36,260 --> 00:39:40,926
They all thought they did,
through all of our pictures,

571
00:39:40,951 --> 00:39:45,716
paps and official, and interviews
and so on and so forth that she did,

572
00:39:45,741 --> 00:39:49,565
and that's why everybody
felt connected to her.

573
00:39:51,181 --> 00:39:53,646
Just need to be here,
and everybody else feels the same.

574
00:39:59,951 --> 00:40:03,996
The whole world was in mourning.

575
00:40:04,021 --> 00:40:07,046
She was someone
people could relate to.

576
00:40:07,071 --> 00:40:10,796
They knew about her problems, her
heart, she'd gone through divorce,

577
00:40:10,821 --> 00:40:14,406
she'd been spurned, she'd...
there'd been another woman.

578
00:40:14,431 --> 00:40:16,156
You know, so many people

579
00:40:16,181 --> 00:40:20,515
could identify with
what she'd been through.

580
00:40:22,911 --> 00:40:25,966
She'd, you know, talk to people.

581
00:40:25,991 --> 00:40:30,726
She'd embrace people, no matter what
their background, their faith,

582
00:40:30,751 --> 00:40:33,216
their colour, what have you,
and you saw

583
00:40:33,241 --> 00:40:38,006
a reflection of that when it came to
the crowds grieving.

584
00:40:40,801 --> 00:40:42,806
If you want to talk about

585
00:40:42,831 --> 00:40:44,856
your feelings on this terrible,
terrible event,

586
00:40:44,881 --> 00:40:47,296
then we're making space for you
on this grimmest of mornings.

587
00:40:47,321 --> 00:40:50,776
I vividly remember the sheer anger

588
00:40:50,801 --> 00:40:53,966
that was felt towards the media
generally, but the tabloids

589
00:40:53,991 --> 00:40:55,086
in particular.

590
00:40:58,081 --> 00:41:01,245
And it was at that point, actually,
for me, that I realised that

591
00:41:01,270 --> 00:41:03,526
this was going to be huge
in terms of the public reaction,

592
00:41:03,551 --> 00:41:05,166
and God knows where it was gonna go.

593
00:41:13,031 --> 00:41:15,826
This was the vox populi,
this was the voice of the people.

594
00:41:15,851 --> 00:41:18,296
I think
once the first couple of days

595
00:41:18,321 --> 00:41:20,726
had gone by, somebody noticed that

596
00:41:20,751 --> 00:41:24,886
the flagstaff above Buckingham
Palace didn't have a flag on it.

597
00:41:27,991 --> 00:41:30,006
Where's the Queen?
Where's the Queen?

598
00:41:30,031 --> 00:41:32,966
It suddenly seemed as if
there was an almost sort of

599
00:41:32,991 --> 00:41:36,656
imperious dismissal of what had
happened coming down from Scotland,

600
00:41:36,681 --> 00:41:38,526
from the Royal Family
on their summer break.

601
00:41:38,551 --> 00:41:40,575
You think the Queen should abdicate?

602
00:41:44,821 --> 00:41:49,726
So there was a sudden palpable sense
of the grief and the anger that was

603
00:41:49,751 --> 00:41:53,416
being directed at the tabloids
suddenly switching like a spotlight

604
00:41:53,441 --> 00:41:56,575
and targeting Balmoral,
and this great shout of,

605
00:41:56,600 --> 00:41:58,606
"Where are you,
and where's the flag?"

606
00:42:02,161 --> 00:42:04,056
And as for Prince Charles, well,

607
00:42:04,081 --> 00:42:06,575
I think there's not a lot he can say
really, is there?

608
00:42:06,600 --> 00:42:09,806
And a lot of resentment,
which people, some people,

609
00:42:09,831 --> 00:42:12,296
felt towards the Royal Family
for the treatment of Diana,

610
00:42:12,321 --> 00:42:14,966
and resentment towards Charles
for his affair with Camilla,

611
00:42:14,991 --> 00:42:16,495
and all of that was coming out.

612
00:42:19,801 --> 00:42:21,656
And then of course,
against her own judgement,

613
00:42:21,681 --> 00:42:24,006
the Queen came down to London.

614
00:42:39,540 --> 00:42:43,776
I think there must've been five
or six seismic mood shifts that week

615
00:42:43,801 --> 00:42:46,325
in public opinion, and all
in the same sort of broad direction,

616
00:42:46,350 --> 00:42:48,216
almost like
those murmurations of starlings,

617
00:42:48,241 --> 00:42:50,886
you know, that kind of
randomly pitch around the sky.

618
00:42:50,911 --> 00:42:53,245
That was public opinion that week.

619
00:42:53,270 --> 00:42:55,806
But I think we kind of forget
just how...

620
00:42:55,831 --> 00:42:58,526
dangerous, actually,
the mood became.

621
00:43:07,241 --> 00:43:09,166
Funnily enough, this was exactly

622
00:43:09,191 --> 00:43:14,216
the spot I was in
for the funeral cortege as well.

623
00:43:14,241 --> 00:43:17,245
Because it came out
of Kensington Palace,

624
00:43:17,270 --> 00:43:19,526
and it was right here,
and I was somewhere along here,

625
00:43:19,551 --> 00:43:21,216
I can't exactly remember where.

626
00:43:21,241 --> 00:43:24,806
I could've been a little bit further
along, but roughly here.

627
00:43:26,350 --> 00:43:30,806
It was almost, you know, like
us paying our respects in a way,

628
00:43:30,831 --> 00:43:33,726
you know, photographing the funeral.

629
00:43:33,751 --> 00:43:36,606
It was something
I felt I needed to do.

630
00:43:42,881 --> 00:43:45,056
The Britain that's on display

631
00:43:45,081 --> 00:43:47,416
at the funeral
and the response to it,

632
00:43:47,441 --> 00:43:52,365
that completely unfettered
outpouring of emotion,

633
00:43:52,390 --> 00:43:54,936
is so different
from this very orchestrated,

634
00:43:54,961 --> 00:43:58,575
very hierarchical Britain
that's on show

635
00:43:58,600 --> 00:44:00,856
at the time of the Royal wedding.

636
00:44:04,750 --> 00:44:07,946
There's going to be a completely
different public response,

637
00:44:07,971 --> 00:44:11,335
it's not going to be
the restrained mourning

638
00:44:11,360 --> 00:44:15,786
that would've been expected
years before.

639
00:44:17,480 --> 00:44:23,786
And that's a world away
from the Diana in the big dress.

640
00:44:32,831 --> 00:44:36,306
The country has changed.
It changed very profoundly.

641
00:44:37,610 --> 00:44:42,816
We used to live just up there,
past the bus stop, near the library.

642
00:44:42,841 --> 00:44:45,375
We came - me, my sister
and my mum -

643
00:44:45,400 --> 00:44:48,786
and we walked down this street,
up to the dual carriageway,

644
00:44:48,811 --> 00:44:52,096
where her hearse
was going to be passing by.

645
00:44:55,011 --> 00:44:56,946
My sister and I
were hitched up on the railings,

646
00:44:56,971 --> 00:44:58,725
cos I was five
and she was about three,

647
00:44:58,750 --> 00:45:00,886
and people had flowers
and were throwing them

648
00:45:00,911 --> 00:45:02,816
onto the hearse as it passed by.

649
00:45:06,681 --> 00:45:08,375
So, like,
I'd actually never seen you...

650
00:45:08,400 --> 00:45:10,616
well, to this day,
I've never seen you cry.

651
00:45:10,641 --> 00:45:13,505
And I remember seeing you cry
when Diana passed,

652
00:45:13,530 --> 00:45:16,946
cos I just remember you kind of
standing at the dual carriageway,

653
00:45:16,971 --> 00:45:18,505
looking very sad.
Yeah.

654
00:45:18,530 --> 00:45:21,946
That's when I think I knew it was
something quite big and serious.

655
00:45:21,971 --> 00:45:25,636
I think, because of the way
we followed Diana,

656
00:45:25,661 --> 00:45:28,605
when she died, it was like you've
lost one of your best friends.

657
00:45:28,630 --> 00:45:30,736
Yeah.
So we were all crying.

658
00:45:30,761 --> 00:45:32,066
You know, we changed.

659
00:45:32,091 --> 00:45:34,585
The British never showed emotion.

660
00:45:34,610 --> 00:45:37,585
And that's the way we all were,
you know, hiding our emotions,

661
00:45:37,610 --> 00:45:39,146
killing ourselves inside.

662
00:45:39,171 --> 00:45:42,656
But her death,
the beauty of it is simply

663
00:45:42,681 --> 00:45:44,976
that it made us realise
that we were also human

664
00:45:45,001 --> 00:45:48,016
and we found ourselves as well
in it.

665
00:45:48,041 --> 00:45:50,705
That was the last thing
that she gave to us.

666
00:45:54,221 --> 00:45:57,976
In the twists and turns
of Diana's life,

667
00:45:58,001 --> 00:45:59,505
it's possible to chart

668
00:45:59,530 --> 00:46:03,066
the changing world
at the end of the 20th century.

669
00:46:03,091 --> 00:46:07,656
And her death revealed
that it was never just about her.

670
00:46:07,681 --> 00:46:11,616
It was also always about all of us.

671
00:46:13,610 --> 00:46:16,306
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