1 00:00:02,237 --> 00:00:04,422 MEERA SYAL: June 1997, 2 00:00:04,447 --> 00:00:08,811 and New York City is host to the world's hottest celebrity... 3 00:00:10,597 --> 00:00:12,931 ...selling history's most famous wardrobe. 4 00:00:14,267 --> 00:00:16,652 It was the auction of the century. 5 00:00:16,677 --> 00:00:18,172 And it's yours! 6 00:00:18,197 --> 00:00:21,452 The auction was a hit parade of iconic moments 7 00:00:21,477 --> 00:00:23,891 in Diana's life and times. 8 00:00:26,677 --> 00:00:32,061 There was the fairy tale princess from a more innocent age, 9 00:00:32,086 --> 00:00:35,372 so-called Dynasty Di from the '80s, 10 00:00:35,397 --> 00:00:38,372 Hollywood glamour for a glitzy new world. 11 00:00:40,877 --> 00:00:44,732 And the newly independent woman of the '90s, 12 00:00:44,757 --> 00:00:47,602 just when girl power was in the air. 13 00:00:47,627 --> 00:00:51,372 The clothes were symbolic of a life that she led 14 00:00:51,397 --> 00:00:54,652 and they were being left behind. 15 00:00:56,517 --> 00:00:59,292 The auction would prove a tragic swan song, 16 00:00:59,317 --> 00:01:01,532 rather than a new beginning. 17 00:01:01,557 --> 00:01:04,372 And Diana's death two months later 18 00:01:04,397 --> 00:01:08,342 revealed just how caught up we all were in her life. 19 00:01:09,447 --> 00:01:13,782 Against the backdrop of the old order crumbling 20 00:01:13,807 --> 00:01:17,061 and a new one taking its place, 21 00:01:17,086 --> 00:01:19,732 Diana was a modern woman for every age... 22 00:01:19,757 --> 00:01:23,452 Hugging has no harmful side effects. 23 00:01:23,477 --> 00:01:27,492 ...who made the waves as well as riding them. 24 00:01:27,517 --> 00:01:31,652 I am not a politicalfigure, my interests are humanitarian. 25 00:01:32,807 --> 00:01:37,532 To tell the story of Diana's life is to revisit the final decades 26 00:01:37,557 --> 00:01:42,242 of the 20th century, in which she played so great a part. 27 00:01:59,836 --> 00:02:02,852 When Diana gave birth to a second baby boy, 28 00:02:02,877 --> 00:02:07,492 there was a new national sport - choosing a name. 29 00:02:09,956 --> 00:02:11,011 BABY CRIES 30 00:02:11,036 --> 00:02:14,732 I know! I know! Let's call him Bing. Yes. 31 00:02:14,757 --> 00:02:17,292 We haven't had a Bing in the family for ages. 32 00:02:17,317 --> 00:02:23,372 Prince Harry, or Henry Charles Albert David Windsor to you and me, 33 00:02:23,397 --> 00:02:27,422 was the spare to go with the heir. 34 00:02:27,447 --> 00:02:30,011 I name this baby Henry. 35 00:02:30,036 --> 00:02:33,172 May God bless him and all who sail in him. 36 00:02:36,877 --> 00:02:40,811 With up to 15 million viewers each week, 37 00:02:40,836 --> 00:02:42,811 the success of Spitting Image 38 00:02:42,836 --> 00:02:46,422 was a sign of an increasingly irreverent Britain. 39 00:02:47,557 --> 00:02:50,452 We spent a lot of time discussing how we would portray the Royals, 40 00:02:50,477 --> 00:02:52,852 but it was shocking at the time. 41 00:02:52,877 --> 00:02:54,782 I mean, and the newspapers, 42 00:02:54,807 --> 00:02:56,782 the red tops, particularly get furious. 43 00:02:56,807 --> 00:02:58,572 "Oh, they've done a puppet of the royal baby, 44 00:02:58,597 --> 00:03:00,242 "how can they be so cruel?" 45 00:03:09,237 --> 00:03:10,652 BABY CRIES 46 00:03:10,677 --> 00:03:14,372 I don't think that Spitting Image is as tasteless or as, um... 47 00:03:14,397 --> 00:03:16,492 as cruel a programme as people like to make it out. 48 00:03:19,317 --> 00:03:22,342 Spitting Image was as clear a sign as any 49 00:03:22,367 --> 00:03:25,372 of a cultural shift in the '80s. 50 00:03:28,197 --> 00:03:32,782 Increasingly, new money trumped old institutions, 51 00:03:32,807 --> 00:03:35,452 including the Royal family 52 00:03:35,477 --> 00:03:38,811 whose most mysterious member was shy Di. 53 00:03:40,727 --> 00:03:42,422 We have a panic with the production team, 54 00:03:42,447 --> 00:03:44,782 "We have to do Princess Diana, we have to." 55 00:03:44,807 --> 00:03:48,732 She's the most famous person in the world, let alone the country. 56 00:03:48,757 --> 00:03:51,811 But how? We couldn't really get the caricature right. 57 00:03:51,836 --> 00:03:54,732 With her, she basically never said anything, 58 00:03:54,757 --> 00:03:56,212 so that's what we should have done. 59 00:03:56,237 --> 00:03:59,782 We should have perhaps not even had her appear. 60 00:03:59,807 --> 00:04:01,422 I say, Diana? 61 00:04:01,447 --> 00:04:02,852 DIANA: Charles. 62 00:04:02,877 --> 00:04:05,292 Hubby-wubby, dear. 63 00:04:05,317 --> 00:04:06,702 There's a sweet little sketch 64 00:04:06,727 --> 00:04:08,852 where Prince Charles is knocking on her bedroom door 65 00:04:08,877 --> 00:04:10,172 and she doesn't want to come out. 66 00:04:10,197 --> 00:04:12,852 And I think that would have been really clever if we'd done that, 67 00:04:12,877 --> 00:04:14,422 you never actually saw her. 68 00:04:14,447 --> 00:04:17,452 So you could just imagine because the voice is very good. 69 00:04:19,267 --> 00:04:22,572 I wonder could I nip in and get my trousers? 70 00:04:22,597 --> 00:04:24,962 Why not? 71 00:04:24,987 --> 00:04:26,212 Oh, not another pair. 72 00:04:26,237 --> 00:04:28,811 The thing about doing Diana's voice 73 00:04:28,836 --> 00:04:33,572 was that I hadn't really heard her speak in public much, 74 00:04:33,597 --> 00:04:35,811 so I was trying to get the voice, 75 00:04:35,836 --> 00:04:38,852 the very soft kind of softly spoken voice. 76 00:04:38,877 --> 00:04:41,492 "Yah." Like Sloaney, like that. "Yah." 77 00:04:41,517 --> 00:04:43,061 And I hope I got it right. 78 00:04:43,086 --> 00:04:45,292 But what they didn't get right on Spitting Image 79 00:04:45,317 --> 00:04:47,572 was the beauty, her beauty. 80 00:04:49,237 --> 00:04:52,172 Spitting Image may have struggled with representing 81 00:04:52,197 --> 00:04:55,962 the 22-year-old Princess, but for Diana herself, 82 00:04:55,987 --> 00:05:00,061 finding a voice would become the defining mission of the decade, 83 00:05:00,086 --> 00:05:04,702 now that her duties as royal broodmare had been fulfilled. 84 00:05:06,477 --> 00:05:10,702 Those paying attention outside the gates of Kensington Palace 85 00:05:10,727 --> 00:05:13,242 will have spotted that marriage to the Prince of Wales 86 00:05:13,267 --> 00:05:15,782 was far from straightforward. 87 00:05:15,807 --> 00:05:18,011 The Prince and Princess and their baby 88 00:05:18,036 --> 00:05:20,131 arrived from the hospital at speed. 89 00:05:21,757 --> 00:05:25,982 Then, less than an hour later, Prince Charles left to play polo, 90 00:05:26,007 --> 00:05:29,572 something most new fathers would hardly dare to suggest. 91 00:05:29,597 --> 00:05:33,422 According to Diana, it was after the birth of Prince Harry 92 00:05:33,447 --> 00:05:36,342 that Prince Charles said to Diana, 93 00:05:36,367 --> 00:05:41,372 "Oh, he's got red hair like a Spencer. And he's a boy." 94 00:05:41,397 --> 00:05:44,061 Cos he was looking forward to a baby girl 95 00:05:44,086 --> 00:05:45,702 who would be a Windsor. 96 00:05:45,727 --> 00:05:47,372 And Diana said to me, 97 00:05:47,397 --> 00:05:49,732 "Well, when he said that, the shutters came down." 98 00:05:52,156 --> 00:05:54,811 Discord seemed to be the order of the day 99 00:05:54,836 --> 00:05:59,061 with violent clashes between police and striking miners coming to a head 100 00:05:59,086 --> 00:06:02,732 in the autumn after a six-month stand-off with the government. 101 00:06:04,237 --> 00:06:10,212 What we've got is an attempt to substitute the rule of the mob 102 00:06:10,237 --> 00:06:14,372 for the rule of law, and it must not succeed. 103 00:06:18,036 --> 00:06:20,702 Under Prime Minister Margaret Thatcher, 104 00:06:20,727 --> 00:06:23,852 3.3 million faced the dole queue. 105 00:06:23,877 --> 00:06:28,261 British Telecom's share price was on display high above the city today. 106 00:06:28,286 --> 00:06:30,782 Whilst luckier members of the public 107 00:06:30,807 --> 00:06:33,732 profited from mass privatisation 108 00:06:33,757 --> 00:06:37,452 and a stake in the '80s free market dream. 109 00:06:42,897 --> 00:06:46,792 It was the most divided country I can remember until Brexit. 110 00:06:46,817 --> 00:06:49,872 SHOUTING 111 00:06:49,897 --> 00:06:52,792 You either loved Mrs Thatcher, thought she was the saviour, 112 00:06:52,817 --> 00:06:56,232 or you thought she was absolutely hateful. 113 00:06:56,257 --> 00:06:59,151 Like Thatcher, and a growing number of women, 114 00:06:59,176 --> 00:07:03,592 Diana was not content with being a stay-at-home mum. 115 00:07:03,617 --> 00:07:07,312 She wanted to carve out a meaningful public role for herself, 116 00:07:07,337 --> 00:07:12,031 but she went about it with a rather softer touch than the Iron Lady. 117 00:07:13,697 --> 00:07:15,872 Just two months after giving birth, 118 00:07:15,897 --> 00:07:18,542 she attended her first public engagement 119 00:07:18,567 --> 00:07:23,622 as a newly appointed president of the children's charity Barnardo's. 120 00:07:23,647 --> 00:07:27,791 But both press and public seemed more interested in her dress sense 121 00:07:27,816 --> 00:07:29,582 than the cause she was championing. 122 00:07:31,217 --> 00:07:34,791 Today's new-look Princess brought out the crowds in East London. 123 00:07:34,816 --> 00:07:38,272 25-year-old Julie Woolridge tours the world 124 00:07:38,297 --> 00:07:41,072 posing as a Princess Diana lookalike. 125 00:07:41,097 --> 00:07:44,502 She turned up today to see how she must look next. 126 00:07:44,527 --> 00:07:46,152 I like it, it's stunning, 127 00:07:46,177 --> 00:07:48,402 but at the same time, it's a little bit severe. 128 00:07:49,707 --> 00:07:52,472 It was through Barnardo's that Diana met someone 129 00:07:52,497 --> 00:07:55,152 who changed the course of her life, 130 00:07:55,177 --> 00:07:57,432 and she his. 131 00:08:00,497 --> 00:08:04,752 We sort of got hooked up together, mainly because, you know, 132 00:08:04,777 --> 00:08:06,991 she became the president of Barnardo's 133 00:08:07,016 --> 00:08:10,502 and I was an ex-Barnardo boy. 134 00:08:10,527 --> 00:08:14,222 There was a kind of a synergy that the press got hold of 135 00:08:14,247 --> 00:08:18,152 and nobody, including myself, did anything to dispel. 136 00:08:19,497 --> 00:08:24,072 Bruce Oldfield was then a rising star on the '80s fashion scene, 137 00:08:24,097 --> 00:08:28,222 and with Diana as a new client, he was about to get even bigger. 138 00:08:29,857 --> 00:08:35,712 I dressed people like Faye Dunaway, Bianca Jagger, people like that. 139 00:08:35,737 --> 00:08:40,402 Diana was in a different sphere, really. 140 00:08:40,427 --> 00:08:44,791 But when we met, we did hit it off pretty quickly, you know. 141 00:08:46,136 --> 00:08:49,322 She was quite down to earth, and I'm quite down to earth. 142 00:08:51,967 --> 00:08:54,791 I think she loved something about him being an outsider 143 00:08:54,816 --> 00:08:56,352 that made her have an affinity to him, 144 00:08:56,377 --> 00:09:00,682 and also she liked fashion people and creative people anyway. 145 00:09:00,707 --> 00:09:03,632 They were witty, they were charming, they were creative, they were bold. 146 00:09:03,657 --> 00:09:05,832 They were everything that the Royal family weren't. 147 00:09:05,857 --> 00:09:08,222 And she became really close to Bruce, 148 00:09:08,247 --> 00:09:11,192 and I think she allowed him to influence her, she trusted him. 149 00:09:13,936 --> 00:09:18,502 Hailed as the Princess and the Pauper by the press, 150 00:09:18,527 --> 00:09:22,111 their friendship resulted in the transformation of Diana 151 00:09:22,136 --> 00:09:26,402 from frumpy Sloane into sleek '80s fashion icon. 152 00:09:26,427 --> 00:09:29,322 But he certainly had his work cut out. 153 00:09:29,347 --> 00:09:31,991 To begin with, her style wasn't very current, 154 00:09:32,016 --> 00:09:34,152 her style was a bit Sloane Ranger-y. 155 00:09:34,177 --> 00:09:36,502 The skirts were too full, 156 00:09:36,527 --> 00:09:40,352 they were too long, there was too much fabric involved. 157 00:09:40,377 --> 00:09:46,472 There was a slight notion that she was following fashion. 158 00:09:46,497 --> 00:09:51,582 If there was a sudden feeling in the air for new romanticism, 159 00:09:51,607 --> 00:09:58,041 she would join in, and that was not a good idea. 160 00:09:58,066 --> 00:10:01,041 HE LAUGHS 161 00:10:04,457 --> 00:10:08,962 I did feel that there was myself and a few other designers, 162 00:10:08,987 --> 00:10:14,072 who could actually steer her right. 163 00:10:14,097 --> 00:10:17,712 We wanted her to be a racehorse, not a pit pony. 164 00:10:17,737 --> 00:10:21,272 Pit pony and racehorse. 165 00:10:23,707 --> 00:10:26,712 By the mid-80s, they'd become the perfect symbols 166 00:10:26,737 --> 00:10:28,911 of a divided Britain. 167 00:10:28,936 --> 00:10:33,791 And as the gulf between the haves and the have-nots widened, 168 00:10:33,816 --> 00:10:37,682 Diana instinctively began positioning herself 169 00:10:37,707 --> 00:10:39,352 to step into the breach. 170 00:10:48,967 --> 00:10:54,322 By the mid-80s, the rallying cry was greed is good. 171 00:10:54,347 --> 00:10:55,861 Get five and a half! 172 00:10:55,886 --> 00:10:58,392 On both sides of the Atlantic, 173 00:10:58,417 --> 00:11:01,911 young, upwardly mobile go-getters 174 00:11:01,936 --> 00:11:05,041 were reaping the benefits of a new capitalist age. 175 00:11:07,397 --> 00:11:11,552 But this new wealth gave rise to a new kind of red carpet event, 176 00:11:11,577 --> 00:11:14,832 and leading the way was Diana. 177 00:11:16,577 --> 00:11:22,392 In the '80s, charity balls became the ritual events 178 00:11:22,417 --> 00:11:25,942 that people got all dressed up to go. 179 00:11:27,417 --> 00:11:29,111 But Diana was in the front of it. 180 00:11:29,136 --> 00:11:34,222 Ladies and gentleman, Her Royal Highness the Princess of Wales. 181 00:11:34,247 --> 00:11:36,432 APPLAUSE 182 00:11:36,457 --> 00:11:41,472 And you knew that with her, you were gonna sell out. 183 00:11:43,607 --> 00:11:47,192 In March 1985, Diana was guest of honour 184 00:11:47,217 --> 00:11:51,192 at the glitziest of charity balls held at the Grosvenor House Hotel. 185 00:11:51,217 --> 00:11:55,111 Amongst the celebrities who'd forked out in aid of Barnardo's 186 00:11:55,136 --> 00:11:58,832 were Ringo Starr, Shirley Bassey 187 00:11:58,857 --> 00:12:03,242 and Joan Collins, star of hit TV soap Dynasty. 188 00:12:05,156 --> 00:12:09,632 The ball was a grand debut for Diana's radical makeover. 189 00:12:09,657 --> 00:12:12,861 But the competition that night was steep. 190 00:12:12,886 --> 00:12:15,911 Hello, possums! 191 00:12:15,936 --> 00:12:18,712 Dame Edna was also in the line-up that night, 192 00:12:18,737 --> 00:12:20,072 dressed by Bruce Oldfield. 193 00:12:20,097 --> 00:12:24,041 There'll be a few replicas of this frock all over London 194 00:12:24,066 --> 00:12:25,832 in a day or two, won't there? 195 00:12:25,857 --> 00:12:29,222 Diana was on a mission, 196 00:12:29,247 --> 00:12:35,072 not just to champion Barnardo's, but to outshine everyone there. 197 00:12:37,217 --> 00:12:40,072 We made this gold lame pleated dress 198 00:12:40,097 --> 00:12:41,791 and it had a bare back, 199 00:12:41,816 --> 00:12:44,712 and so everyone was, "Ooh, Diana wearing a bare back." 200 00:12:55,417 --> 00:12:59,652 There were hundreds and hundreds of pictures 201 00:12:59,677 --> 00:13:01,492 that went out the next day 202 00:13:01,517 --> 00:13:04,582 with Diana and Joan next to each other, 203 00:13:04,607 --> 00:13:08,272 and it was Dynasty Di and Dynastyjoan. 204 00:13:08,297 --> 00:13:12,432 And it just caught the zeitgeist. 205 00:13:16,886 --> 00:13:21,432 For mere mortals wishing to keep up with these twin titans of fashion, 206 00:13:21,457 --> 00:13:24,352 there were two vital looks they had to perfect. 207 00:13:26,857 --> 00:13:29,041 '80s hair was power hair, wasn't it? 208 00:13:29,066 --> 00:13:33,142 It was like this and sort of solid. 209 00:13:33,167 --> 00:13:35,682 Yeah, you sort of had your solid hair 210 00:13:35,707 --> 00:13:37,502 and you had your shoulder pads. 211 00:14:04,857 --> 00:14:08,502 Shoulder pads were far more than a frivolous fashion accessory... 212 00:14:10,217 --> 00:14:12,752 ...they were a potent symbol of change. 213 00:14:14,527 --> 00:14:17,962 It kind of gave you a sense of dominance, really. 214 00:14:17,987 --> 00:14:21,142 They were like saying, "Hey, I'm not taking any shit." 215 00:14:23,836 --> 00:14:27,991 By the mid-80s, the service and banking sectors were flourishing, 216 00:14:28,016 --> 00:14:30,911 and women were staking a claim 217 00:14:30,936 --> 00:14:34,222 in the previously male-dominated workplace like never before. 218 00:14:38,967 --> 00:14:42,192 So tough jobs or not, women are taking them on 219 00:14:42,217 --> 00:14:44,432 and making it to the very top. 220 00:14:44,457 --> 00:14:46,272 It was called power dressing. 221 00:15:11,806 --> 00:15:15,272 The royal yacht arrived off St Mark's Square at breakfast time 222 00:15:15,297 --> 00:15:18,712 and the island of San Giorgio Maggiore provided the backdrop. 223 00:15:19,966 --> 00:15:22,462 On a tour of Italy that spring, 224 00:15:22,487 --> 00:15:25,402 Diana proved she could power dress for Britain. 225 00:15:30,026 --> 00:15:32,482 But not content with just expressing herself 226 00:15:32,507 --> 00:15:34,082 through her wardrobe, 227 00:15:34,107 --> 00:15:38,442 she sees the rare opportunity to get her voice heard. 228 00:15:38,467 --> 00:15:40,041 You say the sentence. 229 00:15:41,427 --> 00:15:47,021 Mio marito e io siamo molto felici di essere qui. 230 00:15:48,407 --> 00:15:50,891 You work that out. Ah, salute! 231 00:15:53,026 --> 00:15:56,791 Though encouraged by Charles to show off her broken Italian, 232 00:15:56,816 --> 00:15:59,842 Diana still appeared to be under his shadow. 233 00:16:01,537 --> 00:16:05,722 A pretty, but nonetheless still pretty mute clothes horse, 234 00:16:05,747 --> 00:16:08,791 who always deferred to her husband. 235 00:16:14,026 --> 00:16:17,102 CHEERING 236 00:16:18,637 --> 00:16:20,202 A few months later, 237 00:16:20,227 --> 00:16:23,791 Diana took the initiative and encouraged Charles 238 00:16:23,816 --> 00:16:28,362 to attend the most audacious celebrity fundraiser ever seen. 239 00:16:31,717 --> 00:16:33,871 It was a tremendous achievement, 240 00:16:33,896 --> 00:16:38,121 and it will be, obviously, the concert of the decade at least. 241 00:16:38,146 --> 00:16:42,202 Live Aid was the brainchild of Bob Geldof 242 00:16:42,227 --> 00:16:45,722 who corralled Diana's favourite popstars into performing 243 00:16:45,747 --> 00:16:48,762 with only the creme de la creme invited to play. 244 00:16:50,357 --> 00:16:52,592 I mean, I wouldn't go if it was just The Wurzels, 245 00:16:52,617 --> 00:16:54,972 and it was The Wurzels and Bucks Fizz, I wouldn't bother. 246 00:16:57,467 --> 00:17:00,562 As a pop devotee, Diana was more than happy 247 00:17:00,587 --> 00:17:02,762 to give her royal seal of approval 248 00:17:02,787 --> 00:17:07,232 to this uniquely '80s brand of glam philanthropy. 249 00:17:09,537 --> 00:17:13,811 Live Aid was probably one of the most perfect occasions 250 00:17:13,836 --> 00:17:16,332 for someone like Diana who loved music, 251 00:17:16,357 --> 00:17:20,402 who loved popular culture, who loved the whole celebrity thing. 252 00:17:20,427 --> 00:17:25,402 There's a picture I remember seeing, and behind her is David Bowie, 253 00:17:25,427 --> 00:17:28,562 and she just looks like a kid in a toy shop. 254 00:17:30,717 --> 00:17:36,562 But, barely 60 minutes in, Diana was forced to leave by Charles 255 00:17:36,587 --> 00:17:39,972 who preferred to attend a polo match than stick around 256 00:17:39,997 --> 00:17:44,921 for what he later privately referred to as "a pop jamboree 257 00:17:44,946 --> 00:17:47,121 "that my wife made me go to". 258 00:17:48,867 --> 00:17:51,512 "A pop jamboree." SHE LAUGHS 259 00:17:51,537 --> 00:17:54,871 Not the coolest concert in London ever. 260 00:17:54,896 --> 00:17:56,842 No, "a pop jamboree". 261 00:17:56,867 --> 00:18:01,041 Cracks had started to appear in the marriage 262 00:18:01,066 --> 00:18:03,642 and it didn't pass unnoticed. 263 00:18:04,946 --> 00:18:07,332 Diana, what are you doing? 264 00:18:07,357 --> 00:18:10,152 I'm having a satellite dish fitted to the palace roof, 265 00:18:10,177 --> 00:18:12,453 so that I can watch MTV 24 hours a day, yeah? 266 00:18:12,478 --> 00:18:15,272 Well, I'm not having that monstrous carbuncle. 267 00:18:15,297 --> 00:18:16,962 What we need is a traditional dish. 268 00:18:16,987 --> 00:18:19,192 Not all this again, Charles. 269 00:18:19,217 --> 00:18:20,392 Just see how the... 270 00:18:20,417 --> 00:18:22,272 We had a couple of moles. 271 00:18:22,297 --> 00:18:26,472 One was a guy who had worked as a under-butler, 272 00:18:26,497 --> 00:18:28,502 in... I think, in Clarence House. 273 00:18:28,527 --> 00:18:30,272 Somebody who worked at the palace 274 00:18:30,297 --> 00:18:33,031 was letting the stories through to Spitting Image. 275 00:18:33,056 --> 00:18:35,372 And when it started to become apparent 276 00:18:35,397 --> 00:18:38,131 that Diana and Charles were drifting apart, 277 00:18:38,156 --> 00:18:41,582 although the press weren't making a massive thing of it, 278 00:18:41,607 --> 00:18:43,552 of course, Spitting Image were. 279 00:18:43,577 --> 00:18:45,352 That was satire, you know. 280 00:18:45,377 --> 00:18:48,432 And so we thought it would be hilarious that we would do jokes 281 00:18:48,457 --> 00:18:50,682 about them being in other countries from each other 282 00:18:50,707 --> 00:18:52,352 or, you know, never seeing each other, 283 00:18:52,377 --> 00:18:54,781 but, actually, that was what was happening. 284 00:18:57,657 --> 00:19:01,712 On the eve of Diana's first ever visit to the US, 285 00:19:01,737 --> 00:19:05,732 a well-sourced article in Vanity Fair questioned 286 00:19:05,757 --> 00:19:09,352 where the real power in the royal marriage lay. 287 00:19:16,016 --> 00:19:18,582 I don't even know if Tina Brown was aware of the impact 288 00:19:18,607 --> 00:19:20,832 that that article will have had on the tension 289 00:19:20,857 --> 00:19:23,432 that was already brewing in the royal household. 290 00:19:23,457 --> 00:19:26,142 Because, you know, she'd made it clear 291 00:19:26,167 --> 00:19:29,031 that Diana was popular, Diana had power. 292 00:19:29,056 --> 00:19:32,752 And Diana was loved by not just Brits but by Americans as well. 293 00:19:32,777 --> 00:19:35,072 And they were on the eve of going to the States, 294 00:19:35,097 --> 00:19:36,911 and this was all about Charles, 295 00:19:36,936 --> 00:19:40,322 this was the visit to kind of have Charles doing his royal duty. 296 00:19:40,347 --> 00:19:43,472 But what they got was what was expected, you know. 297 00:19:43,497 --> 00:19:45,781 Diana-mania was rampant in the States. 298 00:19:45,806 --> 00:19:47,991 They loved her. 299 00:19:48,016 --> 00:19:50,222 The minute she stepped off the plane, 300 00:19:50,247 --> 00:19:53,192 the paps were not taking pictures of the prince, 301 00:19:53,217 --> 00:19:54,752 they were there to see his wife. 302 00:19:56,167 --> 00:20:00,502 REPORTER: 'Charles had been here before but this was her first visit. 303 00:20:00,527 --> 00:20:02,462 'In the car park, 304 00:20:02,487 --> 00:20:05,152 'an English picnic for American fans delighted to be here, 305 00:20:05,177 --> 00:20:08,482 'but what did they think of the prince?' 306 00:20:08,507 --> 00:20:12,442 Distinguished, but we're more used to him, she's new on the scene. 307 00:20:12,467 --> 00:20:13,512 SHE CHUCKLES 308 00:20:19,507 --> 00:20:22,082 The American media was really building up this trip in a big way, 309 00:20:22,107 --> 00:20:23,642 for understandable reasons, 310 00:20:23,667 --> 00:20:25,842 and so there were big crowds there. 311 00:20:25,867 --> 00:20:28,021 There was one young woman, who I said to the cameraman, 312 00:20:28,046 --> 00:20:29,102 "Keep rolling on her," 313 00:20:29,127 --> 00:20:32,282 because she was getting so excited about the whole thing. 314 00:20:32,307 --> 00:20:35,921 She fulfilled her dream, she grew up and married the prince 315 00:20:35,946 --> 00:20:41,512 so that's what... every little American girl thinks about. 316 00:20:41,537 --> 00:20:43,842 REPORTER: 'Day two of the Chuck And Di Show - 317 00:20:43,867 --> 00:20:45,722 'as the American media has dubbed it - 318 00:20:45,747 --> 00:20:47,921 'has turned out more cameras than for anything else 319 00:20:47,946 --> 00:20:49,722 'since the presidential inauguration.' 320 00:20:51,357 --> 00:20:54,921 When we started out covering Diana, there was a sort of view of her 321 00:20:54,946 --> 00:20:58,482 as a... basically, a very pretty clothes horse, a nice posh girl 322 00:20:58,507 --> 00:21:01,232 who sort of got lucky and married into the royal family. 323 00:21:01,257 --> 00:21:06,362 She was going to be the sidekick in the story of Prince Charles. 324 00:21:06,387 --> 00:21:10,282 That did change partly because she had this very direct connection 325 00:21:10,307 --> 00:21:13,282 with the public, particularly with women and girls, 326 00:21:13,307 --> 00:21:16,562 and she discovered that that brought a certain kind of power. 327 00:21:19,617 --> 00:21:22,152 But it wasn't just ordinary people 328 00:21:22,177 --> 00:21:25,202 who were struck by Diana's magnetic power. 329 00:21:26,946 --> 00:21:28,921 On their first night in Washington, 330 00:21:28,946 --> 00:21:32,041 she had everyone from the President and his wife 331 00:21:32,066 --> 00:21:35,001 to Hollywood A-listers at her feet. 332 00:21:35,026 --> 00:21:39,041 John, are you going to, er... dance with the Princess tonight? 333 00:21:39,066 --> 00:21:40,642 If she'd like me to. 334 00:21:41,747 --> 00:21:44,402 Inviting john Travolta was a brilliant idea. 335 00:21:44,427 --> 00:21:45,952 They put on a hell of a show that night, 336 00:21:45,977 --> 00:21:47,512 and she put on a hell of a show. 337 00:21:47,537 --> 00:21:48,791 And when I saw the... you know, 338 00:21:48,816 --> 00:21:50,512 the picture in the paper the next morning, 339 00:21:50,537 --> 00:21:53,582 I was pretty sick, if the truth was known. 340 00:21:53,607 --> 00:21:57,432 No-one from the British press were there to capture 341 00:21:57,457 --> 00:22:02,642 what would become the defining image of the trip, if not the decade. 342 00:22:02,667 --> 00:22:06,041 Dynasty Di and the king of disco 343 00:22:06,066 --> 00:22:10,282 taking to the White House dancefloor at the stroke of midnight 344 00:22:10,307 --> 00:22:15,152 and cementing the two countries' famed "special relationship". 345 00:22:15,177 --> 00:22:17,612 The White House has their own photographer, 346 00:22:17,637 --> 00:22:19,562 and there was no English photographer in there. 347 00:22:19,587 --> 00:22:22,432 And that was it, cos when we heard of what had gone on, 348 00:22:22,457 --> 00:22:24,592 we just put the cameras away that night, 349 00:22:24,617 --> 00:22:26,282 and went and downed a few tods. 350 00:22:26,307 --> 00:22:28,482 I don't know what Charles thought of it at the time, 351 00:22:28,507 --> 00:22:32,232 but, whoever arranged that certainly got their PR right that night. 352 00:22:32,257 --> 00:22:34,512 Magic pictures. 353 00:22:38,107 --> 00:22:43,791 The next morning, Prince Charles made his feelings quite clear. 354 00:22:43,816 --> 00:22:45,612 REPORTER: 'At his first press conference, 355 00:22:45,637 --> 00:22:47,302 'he wanted to talk about the exhibition, 356 00:22:47,327 --> 00:22:49,382 'but they wanted to ask about her.' 357 00:22:49,407 --> 00:22:52,041 Well, I'm not a... I'm not a glove puppet 358 00:22:52,066 --> 00:22:54,001 so I can't answer for that I'm afraid, 359 00:22:54,026 --> 00:22:56,362 but I think... I think you enjoyed it, didn't you, darling? 360 00:22:56,387 --> 00:22:58,332 Be an idiot if she didn't enjoy dancing 361 00:22:58,357 --> 00:23:00,152 with john Travolta, wouldn't she? 362 00:23:00,177 --> 00:23:04,082 I don't think he was deliberately trying to do her down, 363 00:23:04,107 --> 00:23:06,762 I just think he couldn't quite cope with the phenomenon 364 00:23:06,787 --> 00:23:09,612 that had been created and he had helped create. 365 00:23:12,066 --> 00:23:14,842 What had been intended as a profile building tour 366 00:23:14,867 --> 00:23:17,061 for the future king of England 367 00:23:17,086 --> 00:23:20,791 had turned into one long prom night for his wife. 368 00:23:20,816 --> 00:23:24,282 'As people yelled complimentary remarks from across the drive, 369 00:23:24,307 --> 00:23:27,842 'the Prince managed to look graciously pleased.' 370 00:23:27,867 --> 00:23:29,682 It might have done wonders 371 00:23:29,707 --> 00:23:31,482 for the two countries' special relationship 372 00:23:31,507 --> 00:23:34,121 but it had done nothing for theirs. 373 00:23:34,146 --> 00:23:35,762 APPLAUSE 374 00:23:35,787 --> 00:23:38,828 While apparently revelling in the press attention, 375 00:23:38,853 --> 00:23:42,348 Diana was keen to prove she was a woman of substance 376 00:23:42,373 --> 00:23:43,608 as well as style. 377 00:23:45,523 --> 00:23:47,328 I've been doing drugs for four years. 378 00:23:47,353 --> 00:23:49,508 PCP, LSD, THC, 379 00:23:49,533 --> 00:23:52,678 mushrooms, hash, hash oil, trash drugs, 380 00:23:52,703 --> 00:23:55,328 and some others that I can't remember right now. 381 00:23:55,353 --> 00:23:58,428 The perfect opportunity arose. 382 00:23:58,453 --> 00:24:00,678 Nancy Reagan invited her along 383 00:24:00,703 --> 00:24:02,917 to an open session with teen addicts 384 00:24:02,942 --> 00:24:07,398 as part of her controversial anti-drug campaign, Just Say No. 385 00:24:07,423 --> 00:24:10,198 And I know that we'll beat this. 386 00:24:10,223 --> 00:24:11,608 We have to. 387 00:24:11,633 --> 00:24:13,248 APPLAUSE 388 00:24:13,273 --> 00:24:17,558 Having witnessed the potent soft power of the First Lady, 389 00:24:17,583 --> 00:24:19,787 the royal mouse of Windsor 390 00:24:19,812 --> 00:24:22,917 would soon make sure her voice would be heard. 391 00:24:35,087 --> 00:24:38,861 Diana returned from the States on a high, 392 00:24:38,886 --> 00:24:41,861 and with a renewed sense of purpose. 393 00:24:41,886 --> 00:24:45,781 But for all the talk of her state-side success, 394 00:24:45,806 --> 00:24:50,272 1986 would turn out to be her annus horribilis. 395 00:24:52,657 --> 00:24:55,392 The irony of it all was that, at that time, 396 00:24:55,417 --> 00:24:59,111 Diana was going through what she called her dark ages, 397 00:24:59,136 --> 00:25:02,422 where she was depressed, where she was bulimic, 398 00:25:02,447 --> 00:25:04,752 where she was suspected that her husband had gone back 399 00:25:04,777 --> 00:25:07,392 to the other woman in his life, Camilla Parker Bowles. 400 00:25:07,417 --> 00:25:10,582 So, for her, this was a dismal period. 401 00:25:17,527 --> 00:25:19,832 REPORTER: 402 00:25:29,806 --> 00:25:34,552 Press rumours about Diana's bulimia had not yet surfaced. 403 00:25:34,577 --> 00:25:38,192 But on a tour of japan, no-one could fail to notice 404 00:25:38,217 --> 00:25:42,502 how painfully thin she'd become, despite her best efforts 405 00:25:42,527 --> 00:25:45,861 to conceal it by wearing giant shoulder pads. 406 00:25:45,886 --> 00:25:48,062 We just put it down that she wasn't eating enough 407 00:25:48,087 --> 00:25:50,832 cos that's kind of all we knew about... thought about at the time, 408 00:25:50,857 --> 00:25:53,502 Now, I understand there was much deeper reason, 409 00:25:53,527 --> 00:25:56,582 but if you look back at some of the images of the time, 410 00:25:56,607 --> 00:25:59,672 you know, they told a really sad story. 411 00:25:59,697 --> 00:26:02,752 Everything was brought into sharp focus 412 00:26:02,777 --> 00:26:06,911 when she and Charles attended a sumo wrestling contest. 413 00:26:08,806 --> 00:26:11,861 REPORTER: 414 00:26:11,886 --> 00:26:17,552 CHEERING, INDISTINCT COMMENTARY 415 00:26:24,337 --> 00:26:26,991 Despite her private misery, in public, 416 00:26:27,016 --> 00:26:31,272 Diana still managed to look every inch the fairytale princess. 417 00:26:32,737 --> 00:26:35,712 LIVELY JAZZ MUSIC 418 00:26:35,737 --> 00:26:38,552 And the royal show rolled on, 419 00:26:38,577 --> 00:26:40,911 but those newly-hired scriptwriters, 420 00:26:40,936 --> 00:26:45,991 the Brothers Grimm, were turning their hand to soap opera. 421 00:26:47,737 --> 00:26:49,911 We'd known a long time before anybody else, 422 00:26:49,936 --> 00:26:51,781 the marriage was in trouble. 423 00:26:51,806 --> 00:26:54,752 And protection officers were being a little more loose 424 00:26:54,777 --> 00:26:56,552 with what they were telling us. 425 00:26:56,577 --> 00:26:59,911 But you could sense that there was a bit of tension there, 426 00:26:59,936 --> 00:27:01,962 and it wasn't as it used to be. 427 00:27:01,987 --> 00:27:03,272 It just wasn't there. 428 00:27:05,417 --> 00:27:07,962 Along with increasing numbers of women, 429 00:27:07,987 --> 00:27:12,192 Diana turned to a higher power for guidance on her love life. 430 00:27:14,087 --> 00:27:17,832 By 1986, astrology was in the ascendancy, 431 00:27:17,857 --> 00:27:20,712 and horoscopes were big business. 432 00:27:22,806 --> 00:27:27,031 And heading up a galaxy of star astrologers working for the tabloids 433 00:27:27,056 --> 00:27:28,632 was this woman. 434 00:27:30,247 --> 00:27:35,392 Diana contacted me out of the blue one Thursday morning in 1986. 435 00:27:37,297 --> 00:27:39,962 It never occurred to me that there could be anything wrong. 436 00:27:39,987 --> 00:27:43,832 I mean, life looked blessed as you're looking at it 437 00:27:43,857 --> 00:27:45,832 through the television news. 438 00:27:45,857 --> 00:27:49,672 But on that first phone call, the only thing she said to me was, 439 00:27:49,697 --> 00:27:53,031 "l just want to know if there's light at the end of the tunnel." 440 00:27:53,056 --> 00:27:55,582 And it was just that simple statement 441 00:27:55,607 --> 00:27:59,111 that suddenly made me realise this wasn't somebody 442 00:27:59,136 --> 00:28:02,312 who just wanted a kind of look around their chart 443 00:28:02,337 --> 00:28:04,712 and have their ego kind of stroked. 444 00:28:04,737 --> 00:28:06,911 There was something not right. 445 00:28:06,936 --> 00:28:10,352 The word Camilla wasn't mentioned in those days, 446 00:28:10,377 --> 00:28:12,422 but we all knew about Camilla. 447 00:28:12,447 --> 00:28:16,352 It just became more and more apparent as time went on 448 00:28:16,377 --> 00:28:20,111 that this was... the fairytale was coming to an end. 449 00:28:22,136 --> 00:28:24,712 Determined not to be a victim, 450 00:28:24,737 --> 00:28:28,781 Diana turned to her astrologer to set her on a new path. 451 00:28:28,806 --> 00:28:33,031 She was feeling very disenfranchised at that point, 452 00:28:33,056 --> 00:28:36,222 totally powerless in the royal family and in her marriage 453 00:28:36,247 --> 00:28:38,031 and everything. 454 00:28:38,056 --> 00:28:40,672 And I felt that one of the things she could do, 455 00:28:40,697 --> 00:28:44,752 was to turn that around, in other words, she was suffering greatly, 456 00:28:44,777 --> 00:28:48,552 and the way to address this was to help other people who suffered. 457 00:28:50,607 --> 00:28:53,552 The following year, Diana found the cause 458 00:28:53,577 --> 00:28:57,192 that would provide the power and agency she craved. 459 00:28:57,217 --> 00:28:59,502 And in taking it on, 460 00:28:59,527 --> 00:29:01,781 she attacked the prevailing prejudices 461 00:29:01,806 --> 00:29:05,991 towards a deadly new virus stalking the country. 462 00:29:06,016 --> 00:29:09,222 When AIDS hit, it was... 463 00:29:09,247 --> 00:29:11,752 massive and terrifying. 464 00:29:11,777 --> 00:29:13,582 Absolutely terrifying. 465 00:29:13,607 --> 00:29:16,552 And there was a lot of misinformation about it 466 00:29:16,577 --> 00:29:19,942 as there is in the early days of any disease. 467 00:29:19,967 --> 00:29:25,602 It was also seen as only a gay disease, 468 00:29:25,627 --> 00:29:30,312 so there was a huge backlash against the gay community as well. 469 00:29:30,337 --> 00:29:35,272 I can remember some horrible slogans going around at the time 470 00:29:35,297 --> 00:29:37,712 that GAY stood for Got Aids Yet? 471 00:29:37,737 --> 00:29:42,272 Or that AIDS was an Arse-lnjected Death Sentence. 472 00:29:44,447 --> 00:29:46,272 The government response to the virus 473 00:29:46,297 --> 00:29:49,672 resulted in a hard-hitting public information campaign. 474 00:29:51,936 --> 00:29:55,222 JOHN HURT: 475 00:29:59,777 --> 00:30:02,392 But rather than educating the public, 476 00:30:02,417 --> 00:30:06,222 it seemed intent on scaring people into not having sex at all. 477 00:30:09,447 --> 00:30:12,392 There was the tombstone with the word AIDS being chiselled on it, 478 00:30:12,417 --> 00:30:15,111 or there was a big iceberg, and under the water, 479 00:30:15,136 --> 00:30:16,672 you could see the word AIDS. 480 00:30:16,697 --> 00:30:19,031 My poor old mother grew up in South Wales. 481 00:30:19,056 --> 00:30:22,031 Never once did she see a volcano or an iceberg 482 00:30:22,056 --> 00:30:25,392 so what was that type of message to the likes of her? 483 00:30:25,417 --> 00:30:27,142 They were inducing fear. 484 00:30:42,936 --> 00:30:45,472 APPLAUSE 485 00:30:45,497 --> 00:30:47,111 CLAMOUR 486 00:30:47,136 --> 00:30:48,942 Given the official view, 487 00:30:48,967 --> 00:30:51,991 it's hardly surprising so many gay celebrities 488 00:30:52,016 --> 00:30:54,142 felt ambivalent about coming out. 489 00:30:54,167 --> 00:30:56,552 Popstars who we now know 490 00:30:56,577 --> 00:30:59,222 in retrospect from that era who were gay, 491 00:30:59,247 --> 00:31:03,832 Elton john, Freddie Mercury, George Michael, Boy George, 492 00:31:03,857 --> 00:31:06,752 they were not in inverted commas, "out" at that time. 493 00:31:08,977 --> 00:31:11,911 Many of these public figures were ones 494 00:31:11,936 --> 00:31:14,911 that Diana had very publicly admired. 495 00:31:14,936 --> 00:31:18,861 Her alignment with the, if you like, the gay world, 496 00:31:18,886 --> 00:31:23,111 it was seen as something murky and underground and not right 497 00:31:23,136 --> 00:31:27,352 to being what it is, a normal part of life, 498 00:31:27,377 --> 00:31:33,272 so she... I don't think you can underestimate how much Diana did. 499 00:31:33,297 --> 00:31:35,952 When Diana opened Broderip Ward, 500 00:31:35,977 --> 00:31:38,781 it was really an iconic event. 501 00:31:38,806 --> 00:31:42,082 REPORTER: 502 00:31:44,877 --> 00:31:49,051 And the way AIDS was handled by the media and governments 503 00:31:49,076 --> 00:31:51,242 was a lot to do with blaming. 504 00:31:51,267 --> 00:31:52,772 Stigma and blame. 505 00:31:52,797 --> 00:31:57,522 So, just to see a royal go and do this, was totally amazing. 506 00:32:06,317 --> 00:32:09,442 I think the Princess actually helped the message across 507 00:32:09,467 --> 00:32:11,772 by the mere fact that she wasn't wearing gloves 508 00:32:11,797 --> 00:32:16,372 and the mere fact that she shook hands with the patients and myself. 509 00:32:16,397 --> 00:32:18,881 She knew the facts. 510 00:32:18,906 --> 00:32:21,801 As somebody that knew people with AIDS, erm... 511 00:32:21,826 --> 00:32:25,572 I thought, well, this is fantastic that Diana is doing this. 512 00:32:25,597 --> 00:32:28,372 This is amazing because this is changing attitudes. 513 00:32:28,397 --> 00:32:30,602 She's showing that you can't get it by touching. 514 00:32:33,826 --> 00:32:38,242 Two years after this taboo-busting photo was taken, 515 00:32:38,267 --> 00:32:42,082 Diana headed to the hospital where David Evans was working. 516 00:32:44,826 --> 00:32:48,722 On the day, Diana came to officially open the ward, 517 00:32:48,747 --> 00:32:50,962 it was December 1st, which was the World Aids Day, 518 00:32:50,987 --> 00:32:52,881 and that was the first time I met her on that ward. 519 00:32:56,797 --> 00:33:01,131 I sometimes find it still a bit too upsetting to say this. 520 00:33:02,797 --> 00:33:06,572 But she was sitting next to a man with KS on his legs, 521 00:33:06,597 --> 00:33:09,962 and you could see their knees were touching. 522 00:33:09,987 --> 00:33:13,292 So all the fears or the stigmas around HIV, 523 00:33:13,317 --> 00:33:18,692 she broke those barriers down, just by having knee-to-knee contact. 524 00:33:21,597 --> 00:33:23,722 When Diana came over and shook my hand, 525 00:33:23,747 --> 00:33:26,442 I... I had tears streaming. 526 00:33:26,467 --> 00:33:28,652 I can remember saying, "Oh, your Royal Highness, 527 00:33:28,677 --> 00:33:30,412 "you've really made it for us." Cos she had. 528 00:33:32,597 --> 00:33:34,522 She talked about what I've got on, 529 00:33:34,547 --> 00:33:36,692 which, er... Summer kit. Summer kit. 530 00:33:36,717 --> 00:33:38,212 My summer kit, yeah. 531 00:33:39,397 --> 00:33:42,372 Her astrologer's advice to channel her suffering 532 00:33:42,397 --> 00:33:44,972 into helping others had worked. 533 00:33:44,997 --> 00:33:48,692 And as much as she gave, she got back. 534 00:33:48,717 --> 00:33:52,931 Her public role, her care for the world, for humanity, 535 00:33:52,956 --> 00:33:56,522 for the suffering, was something she loved, 536 00:33:56,547 --> 00:34:00,772 and to be loved by the people, kept her alive. 537 00:34:00,797 --> 00:34:02,722 I mean, it was the reason she was alive. 538 00:34:05,076 --> 00:34:08,082 Just one minute we've got to go. Can I just ask you this? 539 00:34:08,107 --> 00:34:10,572 I saw a poll the other day, which described you 540 00:34:10,597 --> 00:34:14,242 as lacking compassion for the less successful, remote, unsympathetic, 541 00:34:14,267 --> 00:34:17,082 unconcerned, does this bother you? 542 00:34:30,107 --> 00:34:32,722 REPORTER: 'No-one knows how many sleep rough 543 00:34:32,747 --> 00:34:36,442 'on Britain's city streets each night beneath cardboard and rubbish, 544 00:34:36,467 --> 00:34:38,372 'but they number at least thousands.' 545 00:34:40,036 --> 00:34:44,242 In some ways, Diana was the other side 546 00:34:44,267 --> 00:34:48,131 of the more brutal end of the Thatcher era. 547 00:34:48,156 --> 00:34:52,082 She did enjoy visiting the sick. 548 00:34:52,107 --> 00:34:54,162 She had a very caring side to her. 549 00:34:54,187 --> 00:34:57,572 She also knew how to deploy that in terms of her role and her image. 550 00:34:57,597 --> 00:35:03,572 So, in some ways, Diana was sort of ministering victims of that strife. 551 00:35:07,237 --> 00:35:09,692 One of the criticisms often levelled at Diana 552 00:35:09,717 --> 00:35:12,082 was that she didn't think about doing anything 553 00:35:12,107 --> 00:35:13,972 unless there was a camera present. 554 00:35:13,997 --> 00:35:17,332 And a note-taking journalist to observe it. 555 00:35:17,357 --> 00:35:19,722 Well, that actually is not the case. 556 00:35:19,747 --> 00:35:22,492 As a friend, just the two of us, 557 00:35:22,517 --> 00:35:27,051 we went on several occasions to soup kitchens. 558 00:35:27,076 --> 00:35:32,082 And she would just turn up and sort ofjoin in 559 00:35:32,107 --> 00:35:35,492 with whatever was being done. 560 00:35:35,517 --> 00:35:38,082 I don't think that she would have seen it 561 00:35:38,107 --> 00:35:40,242 in very stark political terms. 562 00:35:40,267 --> 00:35:42,131 But I think where there was a gap, 563 00:35:42,156 --> 00:35:44,412 if there was a gap in social roles, 564 00:35:44,437 --> 00:35:50,492 in this national kind of story, Diana was up for filling it, 565 00:35:50,517 --> 00:35:52,962 she understood that she was fulfilling that role. 566 00:35:52,987 --> 00:35:55,212 SIRENS BLARE 567 00:35:55,237 --> 00:35:58,931 But Diana wasn't content with just fulfilling that role at home, 568 00:35:58,956 --> 00:36:01,801 she was about to make her mark as a humanitarian 569 00:36:01,826 --> 00:36:05,131 on the international stage. 570 00:36:17,919 --> 00:36:22,505 As the 1980s drew to a close, Diana was fast becoming 571 00:36:22,530 --> 00:36:25,255 one of the most photographed women in the world. 572 00:36:28,640 --> 00:36:31,894 She was even rivalling some of her favourite popstars 573 00:36:31,919 --> 00:36:34,814 in the celebrity stakes. 574 00:36:34,839 --> 00:36:39,375 There was never a day where a picture or a story of Diana 575 00:36:39,400 --> 00:36:42,705 was not in the newspapers in Britain, not one day. 576 00:36:42,730 --> 00:36:45,255 CLAMOUR 577 00:36:45,280 --> 00:36:48,345 She's the golden goose that lays the eggs 578 00:36:48,370 --> 00:36:51,665 because put a picture of her on the cover of a newspaper 579 00:36:51,690 --> 00:36:53,615 or a magazine and your sales go up. 580 00:36:55,400 --> 00:36:58,894 Because Diana became such a legend as time was going on, 581 00:36:58,919 --> 00:37:02,144 each national newspaper appointed a royal photographer 582 00:37:02,169 --> 00:37:03,944 and a royal correspondent. 583 00:37:03,969 --> 00:37:06,894 So that they would be on the case whether night, noon and day. 584 00:37:08,450 --> 00:37:14,865 At that time, to be a royal reporter for one of the tabloid newspapers 585 00:37:14,890 --> 00:37:16,535 was a big gig- 586 00:37:16,560 --> 00:37:19,095 You got a unlimited expense account. 587 00:37:19,120 --> 00:37:21,305 You did an awful lot of travelling around the world. 588 00:37:21,330 --> 00:37:25,985 It was, quite frankly, the most fun you could have with your clothes on. 589 00:37:27,450 --> 00:37:29,735 But it was incredibly competitive. 590 00:37:29,760 --> 00:37:33,425 You were always only as good as your last story, 591 00:37:33,450 --> 00:37:37,585 and there's always a pressure on to get a scoop and beat your rivals. 592 00:37:41,049 --> 00:37:43,814 That pressure was considerably ramped up 593 00:37:43,839 --> 00:37:47,735 when a new weekly glossy hit the newsagent's shelves. 594 00:37:47,760 --> 00:37:52,505 Hello! magazine would herald a new chapter in royal press coverage. 595 00:37:53,969 --> 00:37:58,175 Deference was replaced by newsworthiness, 596 00:37:58,200 --> 00:38:01,175 "ls it a good story?" That was the bench mark. 597 00:38:03,250 --> 00:38:06,095 There were more intimate stories coming out about the Royal family, 598 00:38:06,120 --> 00:38:08,735 more about their private lives, if you like. 599 00:38:08,760 --> 00:38:12,865 And the way that they lived and what they did, 600 00:38:12,890 --> 00:38:15,944 Whatever she did, wherever she went, there was interest. 601 00:38:17,450 --> 00:38:20,455 One evening, Kent Gavin found himself at a performance 602 00:38:20,480 --> 00:38:25,505 of the Phantom of the Opera on the same night as Diana. 603 00:38:25,530 --> 00:38:28,827 It was pure luck that I happened to be there on that day. 604 00:38:28,852 --> 00:38:34,163 And Diana came in, sat in front of me, and she said, "Hello, Kent." 605 00:38:34,188 --> 00:38:35,523 I said, "Hello, ma'am." 606 00:38:35,548 --> 00:38:37,083 And she said, "Kent, you know, 607 00:38:37,108 --> 00:38:39,653 "will you be at William's first day at school tomorrow?" 608 00:38:39,678 --> 00:38:43,132 And I said, "Yes, of course, ma'am." And she said, "Well, Kent..." 609 00:38:43,157 --> 00:38:46,882 And her quote was, "My husband won't be there tomorrow." 610 00:38:46,907 --> 00:38:48,083 APPLAUSE 611 00:38:48,108 --> 00:38:49,573 I knew it was a story, 612 00:38:49,598 --> 00:38:52,573 so, during the interval, phoned the Mirror, 613 00:38:52,598 --> 00:38:54,002 and when I come back down, she said, 614 00:38:54,027 --> 00:38:55,493 "Have you been upstairs, Kent?" 615 00:38:55,518 --> 00:38:58,132 And I said, "l've been onto the office, ma'am." 616 00:38:58,157 --> 00:38:59,163 And she... MIMICS GIGGLE 617 00:38:59,188 --> 00:39:00,653 Her little giggle. 618 00:39:01,988 --> 00:39:04,413 And, of course, the headline was... 619 00:39:04,438 --> 00:39:08,653 "Charles misses William's first day at school." 620 00:39:08,678 --> 00:39:11,963 That was it, I feel sure she knew that would go out. 621 00:39:13,628 --> 00:39:19,163 By now, Diana understood that the appetite for stories about her 622 00:39:19,188 --> 00:39:21,773 could be turned to her advantage, 623 00:39:21,798 --> 00:39:25,973 whether to stoke the embers of her troubled marriage 624 00:39:25,998 --> 00:39:29,573 or to foreground her good causes. 625 00:39:31,318 --> 00:39:33,723 REPORTER: 626 00:39:40,548 --> 00:39:43,573 I fully realise that for many young people 627 00:39:43,598 --> 00:39:46,523 family life is not always a happy experience. 628 00:39:47,827 --> 00:39:52,002 Diana's own childhood was torn apart when, age six, 629 00:39:52,027 --> 00:39:53,523 her mother left home. 630 00:39:53,548 --> 00:39:57,163 The experience made her a passionate spokeswoman 631 00:39:57,188 --> 00:39:59,213 for all those left behind 632 00:39:59,238 --> 00:40:03,002 by Thatcher's society-free brand of politics. 633 00:40:03,027 --> 00:40:06,363 I know that family life is extremely important. 634 00:40:06,388 --> 00:40:08,693 And, as a mother of two small boys, 635 00:40:08,718 --> 00:40:11,523 I think we may have to find a securer way 636 00:40:11,548 --> 00:40:16,603 of helping our children, to nurture and prepare them to face life 637 00:40:16,628 --> 00:40:19,333 as stable and confident adults. 638 00:40:21,438 --> 00:40:23,882 But as she increasingly found her own voice 639 00:40:23,907 --> 00:40:27,333 and gained confidence as a public figure, 640 00:40:27,358 --> 00:40:30,882 Diana began to shed more than just her shyness. 641 00:40:30,907 --> 00:40:36,083 We were dumped unceremoniously around about 1989. 642 00:40:36,108 --> 00:40:40,773 And it was not an easy thing to take, you know, 643 00:40:40,798 --> 00:40:43,132 and it was a complete - chk - shutdown. 644 00:40:43,157 --> 00:40:45,413 Erm... 645 00:40:45,438 --> 00:40:50,083 And, erm, you know, it didn't do a great deal for my business, 646 00:40:50,108 --> 00:40:51,773 you know what I mean, to suddenly... 647 00:40:51,798 --> 00:40:53,603 You know, your star client sort of decided 648 00:40:53,628 --> 00:40:55,882 that she didn't wanna buy anything from you any more. 649 00:40:55,907 --> 00:40:59,573 Which was fine, we're still here. 650 00:40:59,598 --> 00:41:03,773 We're still making dresses, thank you very much, lots of them. 651 00:41:03,798 --> 00:41:06,243 Erm... Yeah. 652 00:41:06,268 --> 00:41:09,163 But it was a bit of a shock. 653 00:41:13,268 --> 00:41:15,853 REPORTER: 654 00:41:22,268 --> 00:41:24,083 REPORTER: 'There she is, there she is, 655 00:41:24,108 --> 00:41:27,603 'she's coming down now, Princess of Wales is in Manhattan.' 656 00:41:27,628 --> 00:41:31,002 On her first solo visit to the Big Apple, 657 00:41:31,027 --> 00:41:32,882 Diana signalled to the world 658 00:41:32,907 --> 00:41:36,363 that there were other parts of her life she was leaving behind. 659 00:41:36,388 --> 00:41:38,523 REPORTER: 660 00:41:42,468 --> 00:41:45,293 This was Diana being the working woman, 661 00:41:45,318 --> 00:41:48,723 this was Diana choosing the charity she wanted to support. 662 00:41:48,748 --> 00:41:52,002 This was Diana dictating her own schedule 663 00:41:52,027 --> 00:41:53,363 and saying what she wanted to do. 664 00:41:55,318 --> 00:41:59,083 One day, she was supporting and championing British manufacturing... 665 00:41:59,108 --> 00:42:00,523 OPERATIC SINGING 666 00:42:00,548 --> 00:42:03,523 ...listening to the Welsh National Opera. 667 00:42:03,548 --> 00:42:06,443 And the next day, the woman went ghetto! 668 00:42:06,468 --> 00:42:09,723 The woman went downtown, Lower East Side Manhattan. 669 00:42:09,748 --> 00:42:12,932 REPORTER: 670 00:42:20,077 --> 00:42:22,333 CHEERING 671 00:42:22,358 --> 00:42:24,213 SIRENS 672 00:42:24,238 --> 00:42:25,932 Diana paid a visit to a shelter 673 00:42:25,957 --> 00:42:28,932 for battered women and homeless children, 674 00:42:28,957 --> 00:42:33,333 proving her reach went far beyond most Royals. 675 00:42:33,358 --> 00:42:34,693 REPORTER: 676 00:42:40,827 --> 00:42:43,083 The Royal Family had always had the Commonwealth, 677 00:42:43,108 --> 00:42:45,493 but it was always at a... you know, shaking hands, 678 00:42:45,518 --> 00:42:48,932 or looking at traditional dances or what have you. 679 00:42:48,957 --> 00:42:53,363 But Diana crossed a lot of those, if you like, cultural barriers. 680 00:42:53,388 --> 00:42:54,723 She didn't hold herself back. 681 00:42:54,748 --> 00:42:56,493 She talked to people. 682 00:42:56,518 --> 00:42:59,802 She'd embrace people no matter what their background, 683 00:42:59,827 --> 00:43:02,052 their faith, their colour. 684 00:43:04,438 --> 00:43:07,293 She, you know, crudely, if you like, she sided with the underdog, 685 00:43:07,318 --> 00:43:11,573 and she probably saw the Black and minority ethnic communities, 686 00:43:11,598 --> 00:43:13,523 as part of that sort of underclass. 687 00:43:13,548 --> 00:43:16,882 And connected with them, probably slightly, 688 00:43:16,907 --> 00:43:19,523 you know, aristocratically patronising, we might see it, 689 00:43:19,548 --> 00:43:21,802 but coming absolutely from the kind of right place. 690 00:43:21,827 --> 00:43:23,932 SIREN 691 00:43:26,358 --> 00:43:29,882 Diana's whistle-stop tour of New York concluded 692 00:43:29,907 --> 00:43:31,882 with her most controversial engagement, 693 00:43:31,907 --> 00:43:35,413 a visit to an AIDS ward for children in Harlem. 694 00:43:35,438 --> 00:43:38,693 REPORTER: 695 00:43:41,077 --> 00:43:44,243 When you have the problem with the drugs, 696 00:43:44,268 --> 00:43:47,363 how on earth are you going to cope with AIDS as well? 697 00:43:48,598 --> 00:43:50,413 At Diana's request, 698 00:43:50,438 --> 00:43:55,002 no TV crews were allowed to film her visit to the children's ward. 699 00:43:55,027 --> 00:43:59,443 And the only photographs that exist were taken by the hospital staff. 700 00:44:02,188 --> 00:44:04,163 When she picked up those AIDS babies, 701 00:44:04,188 --> 00:44:08,132 she broke all the protocol, all the rules. 702 00:44:08,157 --> 00:44:13,052 The effect in the hospital with the nurses and other people 703 00:44:13,077 --> 00:44:15,413 that were there was just euphoria. 704 00:44:15,438 --> 00:44:17,333 They just were amazed. 705 00:44:17,358 --> 00:44:21,333 They couldn't believe that a member of the Royal Family was doing this. 706 00:44:23,827 --> 00:44:25,103 She picked up a seven... 707 00:44:25,128 --> 00:44:27,022 I think it was a seven-year-old child. 708 00:44:27,047 --> 00:44:28,623 And they were all nervous, apparently, 709 00:44:28,648 --> 00:44:30,103 cos this child was quite spirited, 710 00:44:30,128 --> 00:44:32,313 they thought he was gonna kick off and embarrass them. 711 00:44:32,338 --> 00:44:35,022 But he put his head on her shoulder. 712 00:44:36,538 --> 00:44:38,103 She felt a connection to this kid 713 00:44:38,128 --> 00:44:40,513 because she knows what it's like to be an outsider, 714 00:44:40,538 --> 00:44:44,103 and she knows the power of what she can do as an activist. 715 00:44:44,128 --> 00:44:46,313 And the difference it will make to these causes 716 00:44:46,338 --> 00:44:48,022 where everybody else is ignoring them. 717 00:44:48,047 --> 00:44:50,383 REPORTER: 718 00:44:56,818 --> 00:44:58,743 Their own politicians weren't doing this. 719 00:44:58,768 --> 00:45:01,022 Their own celebrities weren't doing this. 720 00:45:01,047 --> 00:45:04,513 And there was this princess that was making conscious time 721 00:45:04,538 --> 00:45:09,543 to come down and treat them like human beings and show compassion. 722 00:45:09,568 --> 00:45:13,263 The visit would cement Diana's reputation 723 00:45:13,288 --> 00:45:15,952 as a compassionate, modern Royal. 724 00:45:15,977 --> 00:45:21,433 And launch her as a celebrated humanitarian on the world stage. 725 00:45:21,458 --> 00:45:26,463 I was privileged to fly back with her on Concorde from New York. 726 00:45:26,488 --> 00:45:28,952 I said to her, "Do you realise, ma'am, what you've done here?" 727 00:45:28,977 --> 00:45:30,663 And she said, "What are you talking about? 728 00:45:30,688 --> 00:45:32,873 I said, "Well, Nancy Reagan wouldn't be doing that." 729 00:45:32,898 --> 00:45:36,353 She said, "Oh, I just felt emotionally I had to hold the kids." 730 00:45:36,378 --> 00:45:39,353 As she picked them up, she said, "l felt like crying." 731 00:45:39,378 --> 00:45:41,952 It was just... This was the girl. 732 00:45:41,977 --> 00:45:43,513 This is how she was. 733 00:45:47,338 --> 00:45:49,233 Next time... 734 00:45:49,258 --> 00:45:51,902 How often would my mum mention Diana? 735 00:45:51,927 --> 00:45:53,793 As a kid, I thought they were best friends. 736 00:45:53,818 --> 00:45:56,873 The Queen Of Hearts becomes The People's Princess. 737 00:46:00,047 --> 00:46:03,822 I think we forget just how dangerous the mood became. 738 00:46:03,847 --> 00:46:05,822 Subtitles by accessibility@itv.com