1
00:00:01,683 --> 00:00:04,683
[narrator] Every 90 seconds,
someone is reported missing.
2
00:00:06,363 --> 00:00:08,523
Many return to their families,
3
00:00:08,603 --> 00:00:12,043
but for others,
something has gone seriously wrong.
4
00:00:13,123 --> 00:00:15,443
A 21-year-old student has gone missing.
5
00:00:16,163 --> 00:00:18,403
I said, "What do you mean she's gone?"
6
00:00:18,483 --> 00:00:21,163
She said, "Yeah,
she just got told that she's gone."
7
00:00:22,003 --> 00:00:25,363
[narrator] Hours after finding her
safe and well, she's vanished again.
8
00:00:26,163 --> 00:00:28,643
She managed to scale an 8-foot wall.
9
00:00:29,243 --> 00:00:32,162
{\an8}[narrator] What happens
in the police investigation that follows?
10
00:00:32,243 --> 00:00:34,403
[Karen] She was graded
as a high-risk missing person.
11
00:00:34,483 --> 00:00:37,723
Police would respond immediately
to try and identify where she could be
12
00:00:37,803 --> 00:00:39,363
and recover her as soon as possible.
13
00:00:39,443 --> 00:00:41,643
[narrator] What happens
to the family at its heart?
14
00:00:43,083 --> 00:00:45,843
Was a nightmare and it still is.
15
00:00:45,923 --> 00:00:52,283
I nearly collapsed because
I could not believe it, I couldn't.
16
00:00:52,763 --> 00:00:54,963
[narrator reading]
17
00:01:08,683 --> 00:01:12,443
I was on my own from the beginnings.
It was very hard.
18
00:01:13,643 --> 00:01:15,163
But we managed.
19
00:01:15,243 --> 00:01:17,803
It was just us,
so we had to take care of each other.
20
00:01:20,003 --> 00:01:22,923
Both of them couldn't speak
until the age of four.
21
00:01:23,003 --> 00:01:25,843
But they had their twin language,
they call it,
22
00:01:25,923 --> 00:01:28,643
{\an8}their own language,
so they were communicating to each other,
23
00:01:28,723 --> 00:01:30,283
{\an8}but I didn't understand anything.
24
00:01:31,803 --> 00:01:34,443
They laughed a lot,
they enjoyed their life.
25
00:01:35,683 --> 00:01:39,043
They were always doing nonsense,
26
00:01:39,123 --> 00:01:42,203
running around, always busy,
27
00:01:42,283 --> 00:01:46,203
always must have something to do.
They never slept. [chuckles]
28
00:01:47,243 --> 00:01:49,043
I know it's twins.
29
00:01:49,123 --> 00:01:53,683
Everything together, doing funny things.
30
00:01:55,043 --> 00:01:59,203
Janet was a very enthusiastic girl.
She loved sports, she loved to laugh.
31
00:02:00,963 --> 00:02:04,323
She was very caring,
especially of her sister as well
32
00:02:04,403 --> 00:02:06,043
and friends.
33
00:02:06,603 --> 00:02:10,043
And she was always laughing, always.
34
00:02:10,123 --> 00:02:13,283
You can see in any picture we have,
she's laughing in the picture.
35
00:02:16,923 --> 00:02:19,683
[Frank] The classmates
were very fond of Janet.
36
00:02:19,763 --> 00:02:25,003
{\an8}She was very, very open to everybody
and very enthusiastic and so on.
37
00:02:25,083 --> 00:02:27,043
{\an8}Um, everybody liked her.
38
00:02:28,283 --> 00:02:32,683
I know Janet and Selina from scratch
when they were in kindergarten.
39
00:02:33,883 --> 00:02:36,363
Janet always spoke very, very fast,
40
00:02:36,763 --> 00:02:42,003
uh, was interested in music and so on,
and she had lots of friends.
41
00:02:42,083 --> 00:02:44,963
She just loved her life, you know.
42
00:02:45,043 --> 00:02:47,483
She enjoyed school,
she loved going to school,
43
00:02:47,563 --> 00:02:49,283
and they never wanted to miss a day.
44
00:02:49,363 --> 00:02:52,843
She also had sometimes a bit
emotional problems, I think,
45
00:02:52,923 --> 00:02:57,523
but she always put it together again,
brought it together again.
46
00:02:57,603 --> 00:02:59,083
brought it together again.
47
00:03:00,643 --> 00:03:02,723
[Ramona] When they had been
grade one students,
48
00:03:03,123 --> 00:03:04,643
they wanted to play soccer.
49
00:03:05,123 --> 00:03:07,243
[Frank] They were outstanding
athletes, both.
50
00:03:07,763 --> 00:03:09,803
They were in my soccer teams,
51
00:03:09,883 --> 00:03:14,683
and as it is with soccer,
it's with the ups and downs.
52
00:03:14,763 --> 00:03:16,643
You grow together a lot.
53
00:03:18,323 --> 00:03:22,523
[Ramona] Janet was a goalie,
and she was very good in that.
54
00:03:22,603 --> 00:03:24,083
She was really good.
55
00:03:25,243 --> 00:03:27,483
[Frank] Her enthusiasm
was really something,
56
00:03:27,563 --> 00:03:30,243
which stayed in my mind,
super enthusiastic.
57
00:03:30,323 --> 00:03:32,963
Yeah, she was, always…
Her eyes were shining,
58
00:03:33,043 --> 00:03:36,763
and she was smiling so much and laughing.
59
00:03:38,083 --> 00:03:42,523
As soon as someone else from outside
picked on one of the sisters,
60
00:03:42,603 --> 00:03:45,443
the other one jumped in
and helped her immediately, yeah.
61
00:03:45,523 --> 00:03:49,283
I've got a twin brother as well,
so in some way, I know how it is.
62
00:03:52,963 --> 00:03:55,683
[Ramona] Even when they were older,
they had the same friends,
63
00:03:55,763 --> 00:03:58,003
so they went together
out with their friends.
64
00:03:58,083 --> 00:04:02,323
And, actually,
was never separated, really.
65
00:04:02,843 --> 00:04:05,843
Like I said, they have been very close.
They did everything together,
66
00:04:05,923 --> 00:04:08,803
you know, everything.
67
00:04:10,283 --> 00:04:11,883
The first time they got separated
68
00:04:11,963 --> 00:04:14,643
was when they went
to the UK for university,
69
00:04:14,723 --> 00:04:16,363
so in the age of 18.
70
00:04:17,322 --> 00:04:21,203
Both of them were very
excited going to UK.
71
00:04:24,243 --> 00:04:27,563
[narrator] Exploring independence
from their mom and each other,
72
00:04:28,003 --> 00:04:29,723
Janet and Selina moved to study
73
00:04:29,803 --> 00:04:33,443
in different universities
on England's south coast.
74
00:04:37,643 --> 00:04:40,043
[Ramona] Janet went to Eastbourne.
75
00:04:40,123 --> 00:04:45,563
I think they were just, um,
very excited of being without me
76
00:04:45,923 --> 00:04:48,443
and just doing what
everybody else was doing.
77
00:04:49,003 --> 00:04:50,603
That student life. [chuckles]
78
00:04:51,803 --> 00:04:56,003
{\an8}Janet came to Britain to study
International Event Management.
79
00:04:56,083 --> 00:05:00,563
[Marilyn] When students first leave home
to go off to university,
80
00:05:00,643 --> 00:05:03,043
I think they're full of excitement,
81
00:05:03,123 --> 00:05:05,243
hope that it's gonna be the life
82
00:05:05,323 --> 00:05:08,883
{\an8}that they have built up
in their imagination.
83
00:05:08,963 --> 00:05:11,243
{\an8}And they think
it's all gonna be wonderful.
84
00:05:12,283 --> 00:05:16,283
[Ramona] They thought it's good for them
to find their own identities.
85
00:05:16,723 --> 00:05:20,403
But they found out very fast
that they miss each other,
86
00:05:20,483 --> 00:05:22,243
but, of course, they don't want to say it.
87
00:05:23,043 --> 00:05:24,883
[Marilyn] They turn up at university.
88
00:05:24,963 --> 00:05:26,923
They may have been very confident,
89
00:05:27,003 --> 00:05:29,363
lots of friends, that's all gone.
90
00:05:29,443 --> 00:05:34,443
And their perceptions
of themselves changes drastically.
91
00:05:35,083 --> 00:05:38,203
They're with people that
they've never met before,
92
00:05:39,323 --> 00:05:42,683
and they have to start
to build relationships again,
93
00:05:42,763 --> 00:05:47,203
as well as get to grips
with whatever course they're on,
94
00:05:47,283 --> 00:05:51,883
handle their finances,
handle homesickness.
95
00:05:52,523 --> 00:05:56,123
One of the challenges
that students do face
96
00:05:56,203 --> 00:05:58,523
is that they feel they need to conform.
97
00:05:58,603 --> 00:06:00,763
When I sent them off, I told her,
98
00:06:00,843 --> 00:06:05,323
"No drugs, no alcohol.
Be a good girl, study hard, focus."
99
00:06:05,403 --> 00:06:09,163
When they came back
in between I ask them, "How is it?"
100
00:06:09,243 --> 00:06:12,403
And they said, "Man, they drink so much.
101
00:06:12,483 --> 00:06:15,003
They drink so… They party so much."
102
00:06:16,123 --> 00:06:18,523
I know that they enjoyed being there.
103
00:06:18,603 --> 00:06:21,483
At that stage, I didn't knew
they are going to partying.
104
00:06:21,563 --> 00:06:24,163
If I would have known,
they would have come back… [laughs]
105
00:06:24,243 --> 00:06:26,643
…because you don't want your
children doing any nonsense,
106
00:06:26,723 --> 00:06:27,843
but it belongs to life.
107
00:06:27,923 --> 00:06:30,683
I mean, we all have done it,
if you're honest about it.
108
00:06:30,763 --> 00:06:32,563
You don't want this for your own children.
109
00:06:32,643 --> 00:06:35,803
You always want to save them
and protect them from everything.
110
00:06:36,843 --> 00:06:38,163
It's a part of life.
111
00:06:40,123 --> 00:06:43,883
[Marilyn] Other students
really liked Janet.
112
00:06:43,963 --> 00:06:46,923
They liked her very much.
They said she was great fun,
113
00:06:47,003 --> 00:06:49,403
always laughing.
114
00:06:49,483 --> 00:06:53,243
Um, but they did say that
she kept herself to herself.
115
00:06:53,323 --> 00:06:57,603
So, socially, they didn't really
know that much
116
00:06:57,683 --> 00:07:00,283
about what she did outside of university.
117
00:07:04,763 --> 00:07:07,203
[narrator] Janet continues
through university
118
00:07:07,283 --> 00:07:10,483
and is approaching
her third year final exams
119
00:07:10,563 --> 00:07:12,523
when warning bells start to ring.
120
00:07:14,083 --> 00:07:17,363
[Ramona] I didn't realize that
something was going on
121
00:07:17,443 --> 00:07:20,003
until the point Janet called me one day
122
00:07:20,083 --> 00:07:24,483
and said that she's afraid
that somebody follows her.
123
00:07:24,563 --> 00:07:26,203
And she said, "Mommy, don't you worry
124
00:07:26,283 --> 00:07:29,083
but there was somebody at my window,
and we called the police.
125
00:07:29,163 --> 00:07:31,363
They came, but they couldn't find anyone."
126
00:07:32,003 --> 00:07:36,563
Of course, I was worry about that,
but she say they have it under control.
127
00:07:36,643 --> 00:07:40,763
What shall I do? Is this serious?
Is this just a harmless situation?
128
00:07:40,843 --> 00:07:42,923
Janet seems to be very frightened.
129
00:07:43,883 --> 00:07:46,603
I was scared.
But she lived on the ground floor,
130
00:07:46,683 --> 00:07:48,563
so you could really just
stand in front of it
131
00:07:48,643 --> 00:07:49,963
and look through the window.
132
00:07:50,043 --> 00:07:53,123
I told her, "If you want to come home,
we get you a plane ticket."
133
00:07:53,203 --> 00:07:56,483
And she said, "No, Mommy,
I have to study. We have exams soon."
134
00:07:56,563 --> 00:08:01,643
And she was close to the end
of her university years.
135
00:08:01,723 --> 00:08:05,523
You think it's, okay, somebody
look through the window, maybe it's okay.
136
00:08:06,163 --> 00:08:10,003
You don't think that
things can go so wrong.
137
00:08:10,083 --> 00:08:14,043
I don't know if this have something to do
with what happened later.
138
00:08:15,123 --> 00:08:20,403
[Marilyn] First time I became aware
that Janet perhaps had a few issues
139
00:08:20,483 --> 00:08:22,803
was, uh, one afternoon.
140
00:08:24,003 --> 00:08:27,683
And Selina, her twin sister,
who I'd never met before,
141
00:08:27,763 --> 00:08:32,763
came in with one
of Janet's friends to say, you know,
142
00:08:32,842 --> 00:08:34,323
"You've got to help us."
143
00:08:36,602 --> 00:08:39,283
Janet's behavior apparently
144
00:08:39,363 --> 00:08:44,923
had become fairly bizarre in a way,
145
00:08:45,003 --> 00:08:47,883
um, and uncontrollable.
146
00:08:49,243 --> 00:08:51,123
[Ramona] I heard from Selina that,
147
00:08:52,443 --> 00:08:58,003
um, Janet had an abnormal attitude,
148
00:08:58,083 --> 00:09:00,643
that she was acting strange
149
00:09:00,723 --> 00:09:04,283
and running around in the house naked.
150
00:09:04,363 --> 00:09:06,643
So Selina said she was very scared of her.
151
00:09:08,763 --> 00:09:11,883
And then, from that point on,
things went wrong.
152
00:09:14,643 --> 00:09:16,763
{\an8}[narrator] Janet Muller's erratic behavior
153
00:09:16,843 --> 00:09:19,683
{\an8}seems to suggest
she's having mental health issues.
154
00:09:20,083 --> 00:09:22,683
{\an8}Her twin sister, Selina,
is keeping their mother,
155
00:09:22,763 --> 00:09:24,843
{\an8}who lives in Berlin, updated.
156
00:09:26,643 --> 00:09:29,123
[Ramona] What was wrong?
Was she taking drugs?
157
00:09:29,203 --> 00:09:32,843
Was she on alcohol?
What is going on there?
158
00:09:32,923 --> 00:09:36,923
{\an8}You're worried, and then I was waiting
to hear from Selina.
159
00:09:37,723 --> 00:09:42,083
[narrator] Selina keeps mom informed
but is trying to protect her from stress.
160
00:09:42,763 --> 00:09:45,683
I had a stroke just
one and-a-half years before,
161
00:09:46,243 --> 00:09:48,803
and they didn't want me to worry too much,
162
00:09:48,883 --> 00:09:51,643
so that's why, I guess,
Selina decided to take step by step.
163
00:09:52,603 --> 00:09:55,723
[narrator] The university welfare team
keeps an eye on the situation.
164
00:09:57,243 --> 00:10:02,603
{\an8}I suggested to Selina
that she should ring her mother again.
165
00:10:04,763 --> 00:10:06,763
[Ramona] Okay, what do you want me to do?
166
00:10:06,843 --> 00:10:09,323
Selina said that
she's taking care of Janet
167
00:10:09,403 --> 00:10:13,283
and I shouldn't worry,
and she will stay in contact with me.
168
00:10:13,603 --> 00:10:16,283
[narrator] But Janet's
erratic behavior escalates
169
00:10:16,363 --> 00:10:18,563
and Selina decides to take action.
170
00:10:19,683 --> 00:10:21,683
{\an8}She was taken
to the Accident and Emergency
171
00:10:21,763 --> 00:10:23,843
{\an8}at the Eastbourne
District General Hospital.
172
00:10:23,923 --> 00:10:26,803
[Ramona] They had to wait very long
for someone to look at her,
173
00:10:26,883 --> 00:10:29,083
and she ran off.
174
00:10:29,963 --> 00:10:34,043
And her friends couldn't find her,
so they called the police.
175
00:10:39,683 --> 00:10:41,043
[Karen] When someone goes missing,
176
00:10:41,123 --> 00:10:44,243
the first report would come
into our force control room,
177
00:10:44,323 --> 00:10:48,763
{\an8}and then it would be routine
to deploy a uniformed officer
178
00:10:48,843 --> 00:10:52,963
{\an8}to attend the home address or the place
where the person went missing from.
179
00:10:53,043 --> 00:10:56,483
We assess every missing person report
180
00:10:56,563 --> 00:11:00,923
and they would be graded
high or medium or low.
181
00:11:01,003 --> 00:11:03,363
Children or people with vulnerabilities,
182
00:11:03,443 --> 00:11:06,563
such as mental ill health
or physical disability,
183
00:11:06,643 --> 00:11:09,523
would generally fall
into our higher category.
184
00:11:09,883 --> 00:11:14,163
That vulnerability would then
inform how we would respond
185
00:11:14,243 --> 00:11:16,723
to that missing person report.
186
00:11:17,323 --> 00:11:19,843
[narrator] Janet is found
within a matter of hours
187
00:11:19,923 --> 00:11:23,043
in a hospital gown at a train station.
188
00:11:23,123 --> 00:11:25,243
She's taken to a mental health hospital.
189
00:11:26,963 --> 00:11:29,723
[Karen] She was admitted
to the Mill View Hospital
190
00:11:29,803 --> 00:11:31,283
on the 3rd of March.
191
00:11:34,243 --> 00:11:36,163
[Ramona] She went there on her freewill.
192
00:11:37,283 --> 00:11:40,883
Um, then the hospital called me
to let me know about this
193
00:11:40,963 --> 00:11:42,963
and that I shouldn't worry, Janet is fine.
194
00:11:43,043 --> 00:11:45,843
They just do some, um, testing.
195
00:11:46,483 --> 00:11:48,563
[Frank De Luc]
Janet was taken to Mill View Hospital
196
00:11:48,643 --> 00:11:50,123
as a place of safety.
197
00:11:50,723 --> 00:11:54,683
She, um, was assessed
and subsequently detained
198
00:11:54,763 --> 00:11:58,203
under the Mental Health Act
because I think there were fears
199
00:11:58,283 --> 00:12:00,883
that she might be at risk
of taking her own life.
200
00:12:01,483 --> 00:12:03,963
So Janet was there really
for her own protection.
201
00:12:04,043 --> 00:12:06,843
But they always told me,
no matter who I was talking to,
202
00:12:06,923 --> 00:12:10,283
she's fine, she's fine.
I tried to talk to her.
203
00:12:10,363 --> 00:12:12,243
I was telling them I want to talk to her
204
00:12:12,323 --> 00:12:14,403
and they said I have
to call the patient phone,
205
00:12:16,763 --> 00:12:19,483
{\an8}which was never answered by anyone.
206
00:12:20,563 --> 00:12:22,363
{\an8}Selina went to visit her.
207
00:12:22,443 --> 00:12:25,523
She called me and said,
"Mom, our Janet is very, very, very bad.
208
00:12:25,603 --> 00:12:27,923
She's in a very bad state.
She's not well."
209
00:12:29,323 --> 00:12:32,203
And I was so upset,
so I called the hospital and told them.
210
00:12:32,283 --> 00:12:33,803
I said, "What is going on here?
211
00:12:33,883 --> 00:12:36,643
Why are you telling me this and this
if my daughter is calling me
212
00:12:36,723 --> 00:12:37,963
and telling me something else?"
213
00:12:38,043 --> 00:12:41,283
It was distressing,
it was distressing for them,
214
00:12:41,363 --> 00:12:45,243
and I think distressing
for everybody involved.
215
00:12:46,443 --> 00:12:48,963
{\an8}[narrator] Janet remains
in Mill View Hospital.
216
00:12:49,043 --> 00:12:52,243
ten days later,
there's more worrying news.
217
00:12:56,523 --> 00:12:59,323
On the 12th of March in the morning,
218
00:12:59,403 --> 00:13:02,163
um, Janet went missing.
219
00:13:03,643 --> 00:13:08,123
[Frank De Luc] She left the hospital
and shouldn't have been able to do so.
220
00:13:08,203 --> 00:13:10,843
She's reported to have been suicidal.
221
00:13:10,923 --> 00:13:13,363
She headed out of Brighton to the north
222
00:13:13,443 --> 00:13:16,643
to a local beauty spot called
the Devil's Dyke. It's in the countryside.
223
00:13:16,723 --> 00:13:19,563
To get there, if she was on foot,
and I'm fairly sure she was,
224
00:13:19,643 --> 00:13:21,723
she will have walked for at least an hour.
225
00:13:24,323 --> 00:13:26,723
[Karen] Janet was found later that morning
226
00:13:26,803 --> 00:13:29,843
through concerned reports
by members of the public,
227
00:13:30,283 --> 00:13:31,563
and returned to the hospital.
228
00:13:31,643 --> 00:13:34,083
[Frank De Luc] She should not
have been able to leave.
229
00:13:34,163 --> 00:13:36,363
She was supposed to be
in a place of safety,
230
00:13:36,443 --> 00:13:40,083
that was secure,
so she couldn't just walk out.
231
00:13:40,163 --> 00:13:42,603
And she should have been
under close observation.
232
00:13:42,683 --> 00:13:44,563
Mental health hospitals
shouldn't be prisons,
233
00:13:44,643 --> 00:13:47,523
but equally, they are trying to be secure.
234
00:13:49,363 --> 00:13:51,603
[Karen] Janet remained there
until late evening,
235
00:13:51,683 --> 00:13:55,923
and became increasingly agitated
236
00:13:56,003 --> 00:13:58,483
and decided to leave again,
237
00:13:58,563 --> 00:14:00,803
um, through any security
within the hospital.
238
00:14:02,203 --> 00:14:05,963
[Frank De Luc] Janet was supposed to be
placed under close observation,
239
00:14:06,043 --> 00:14:09,803
and yet, she managed to go missing
from the hospital again
240
00:14:09,883 --> 00:14:11,643
later the same day, very late at night.
241
00:14:15,123 --> 00:14:16,963
I understand it was a while, really,
242
00:14:17,043 --> 00:14:21,123
before her disappearance
had been, um, noticed.
243
00:14:26,923 --> 00:14:30,843
It's 10:15 on the 12th of March.
244
00:14:30,923 --> 00:14:34,403
A member of staff saw that
she was not in her room.
245
00:14:36,923 --> 00:14:38,443
They'd realized that she'd left.
246
00:14:39,883 --> 00:14:42,963
She was immediately reported,
um, as missing,
247
00:14:43,043 --> 00:14:45,603
and that resulted in an assessment.
248
00:14:46,123 --> 00:14:48,683
And she was graded
as a high-risk missing person
249
00:14:48,763 --> 00:14:51,083
due to her vulnerabilities
and mental health,
250
00:14:51,163 --> 00:14:53,363
um, that police would respond immediately
251
00:14:53,443 --> 00:14:55,283
with physical searches of the streets,
252
00:14:55,363 --> 00:14:58,403
um, contacting family,
friends, associates,
253
00:14:58,483 --> 00:15:00,403
places she may have visited
254
00:15:00,483 --> 00:15:04,163
to try and identify where she could be
and recover her as soon as possible.
255
00:15:05,163 --> 00:15:07,723
[Ramona] And then things happens fast.
256
00:15:07,803 --> 00:15:10,043
Selina called me, said,
"Mama, Janet is missing.
257
00:15:13,163 --> 00:15:14,003
She's gone."
258
00:15:16,083 --> 00:15:18,323
I was like,
"What do you mean, she's gone?"
259
00:15:18,403 --> 00:15:21,003
She said, "Yeah."
She got told that she's gone.
260
00:15:22,523 --> 00:15:25,203
Through questioning of the staff,
261
00:15:25,283 --> 00:15:28,283
we understood that she exited
through a fire exit.
262
00:15:29,243 --> 00:15:32,803
She managed to leave through the garden
263
00:15:32,883 --> 00:15:35,843
where she would have had
to have scaled an 8-foot wall.
264
00:15:36,923 --> 00:15:38,923
[Ramona] The hospital said,
"Yes, she's gone,"
265
00:15:39,003 --> 00:15:40,163
but I shouldn't worry.
266
00:15:40,483 --> 00:15:42,763
The police knows,
and they will look for her.
267
00:15:43,403 --> 00:15:46,323
And I just shouted at them.
I said, "Why haven't you called me?
268
00:15:46,403 --> 00:15:49,643
"Where is she? What happened?"
And they just tried to calm me down
269
00:15:49,723 --> 00:15:51,043
telling me everything is okay.
270
00:15:51,123 --> 00:15:53,243
I shouldn't worry,
the police will look for her.
271
00:15:54,043 --> 00:15:56,283
[Karen] Uh, having suffered
a mental health crisis,
272
00:15:56,363 --> 00:15:57,843
she was very vulnerable.
273
00:15:57,923 --> 00:16:03,363
And having psychotic episodes,
as described by the staff,
274
00:16:03,963 --> 00:16:09,603
put her at more risk than someone
who had capacity to make decisions.
275
00:16:10,203 --> 00:16:13,323
The concern is her exposure
to serious harm.
276
00:16:17,123 --> 00:16:19,203
[Ramona] I couldn't understand
what was going on.
277
00:16:19,283 --> 00:16:20,803
And I was, of course, I was worried.
278
00:16:20,883 --> 00:16:23,603
Selina asked them to call me to tell me,
279
00:16:24,723 --> 00:16:25,763
but they didn't.
280
00:16:28,283 --> 00:16:32,203
[Karen] Janet was reported
to have left the hospital
281
00:16:32,283 --> 00:16:36,923
with thin clothing, a jacket,
a long-sleeved jacket,
282
00:16:37,003 --> 00:16:42,363
and a short skirt, just above the knee,
uh, exposing the legs.
283
00:16:42,443 --> 00:16:45,723
So it was not really
the appropriate clothing
284
00:16:45,803 --> 00:16:47,763
that you would wear for that time of year,
285
00:16:47,843 --> 00:16:49,803
which, again, heightened our concern.
286
00:16:50,763 --> 00:16:52,403
[police speaking indistinctly over radio]
287
00:16:54,683 --> 00:17:00,203
Sussex police issued a public appeal
for help finding Janet pretty quickly.
288
00:17:03,203 --> 00:17:05,723
Knowing Janet was missing,
289
00:17:05,803 --> 00:17:10,683
I still was thinking that
maybe she'd met somebody
290
00:17:10,763 --> 00:17:12,283
or she'd gone off somewhere.
291
00:17:12,362 --> 00:17:15,642
And I kept thinking,
apparently she didn't have any money.
292
00:17:15,723 --> 00:17:17,882
I just thought she must
have gone somewhere,
293
00:17:17,963 --> 00:17:19,483
she must have met somebody,
294
00:17:19,563 --> 00:17:21,483
she must have rung somebody,
295
00:17:21,563 --> 00:17:24,843
and they've picked her up
and she will be found.
296
00:17:28,803 --> 00:17:31,643
[Karen] It's likely that
she was in a disorientated state,
297
00:17:31,723 --> 00:17:34,923
and she had taken her medication early on,
298
00:17:35,003 --> 00:17:37,243
which would have possibly
had taken effect.
299
00:17:38,363 --> 00:17:40,803
She had no access to funds.
300
00:17:40,883 --> 00:17:45,603
We know then from the inquiries
that we later carry out,
301
00:17:45,683 --> 00:17:49,603
is that she is on foot
in the Portslade area,
302
00:17:49,683 --> 00:17:54,403
and at around 10:30,
she's seen to be walking past
303
00:17:54,483 --> 00:17:56,963
the railway station at Portslade.
304
00:17:58,643 --> 00:18:02,283
[Frank De Luc] She was seen on the CCTV
camera emerging from the subway.
305
00:18:03,723 --> 00:18:06,683
She seemed to be on a mission,
306
00:18:06,763 --> 00:18:10,203
but maybe that was just to get away
from somewhere she didn't want to be,
307
00:18:10,283 --> 00:18:13,843
perhaps it was heading somewhere
she did want to be. We don't know.
308
00:18:18,123 --> 00:18:22,243
[Karen] At around
23:48 hours that evening,
309
00:18:22,323 --> 00:18:25,603
a local taxi driver, uh, saw a person
310
00:18:25,683 --> 00:18:27,963
of a similar description to Janet
311
00:18:28,043 --> 00:18:30,283
in the Trafalgar Road area.
312
00:18:33,843 --> 00:18:38,883
23 minutes past midnight,
Janet was seen walking southbound
313
00:18:38,963 --> 00:18:41,483
on Boundary Road in Portslade,
314
00:18:41,563 --> 00:18:44,043
and that was captured on CCTV footage.
315
00:18:46,603 --> 00:18:50,683
The next significant sighting
of Janet at 1:08 hours
316
00:18:50,763 --> 00:18:53,723
at the petrol station in Kingsway in Hove.
317
00:18:53,803 --> 00:18:58,363
At this time, Miss Muller requested
a soft drink, and she was served that.
318
00:18:58,443 --> 00:19:00,683
The assistant did ask if she was okay,
319
00:19:00,763 --> 00:19:04,283
but she said she was fine,
and he left it as that
320
00:19:04,363 --> 00:19:05,843
and didn't think anymore.
321
00:19:06,323 --> 00:19:08,443
She was on her own at that time as well,
322
00:19:08,523 --> 00:19:11,483
so there was no suggestion
that she'd met up with anybody.
323
00:19:14,243 --> 00:19:17,883
At 1:13 hours on the morning of the 13th,
324
00:19:17,963 --> 00:19:21,483
we have CCTV footage that captures Janet
325
00:19:21,563 --> 00:19:23,283
crossing the road and approach a vehicle.
326
00:19:23,363 --> 00:19:25,563
Someone was in it,
but it's unclear from the footage
327
00:19:25,643 --> 00:19:28,763
as to whose vehicle that is.
Um, she leans towards that vehicle,
328
00:19:28,843 --> 00:19:30,843
and then she is seen
329
00:19:30,923 --> 00:19:34,723
to walk away from that vehicle,
uh, towards Seafield Road.
330
00:19:34,803 --> 00:19:36,763
And then that was the last
sighting that we had.
331
00:19:39,163 --> 00:19:42,363
Then there is a gap of a number of hours.
332
00:19:42,443 --> 00:19:44,923
The concern is that,
333
00:19:45,003 --> 00:19:47,803
um, Janet, in that situation,
334
00:19:47,883 --> 00:19:50,643
was on her own, quite late at night,
335
00:19:50,723 --> 00:19:53,763
walking in a disorientated state
336
00:19:53,843 --> 00:19:57,043
and unclear as to what
her intentions were.
337
00:19:57,523 --> 00:20:00,323
Uh, so my concern was very
much that we needed
338
00:20:00,403 --> 00:20:02,043
to find Janet as soon as possible.
339
00:20:08,203 --> 00:20:11,603
[narrator] Janet Muller has escaped
from a mental health hospital.
340
00:20:11,923 --> 00:20:14,403
She was reported missing three hours ago.
341
00:20:15,483 --> 00:20:20,963
{\an8}In a place like Brighton and Hove
where there are so many security cameras,
342
00:20:21,043 --> 00:20:23,283
it seemed surprising
that there were so little
343
00:20:24,323 --> 00:20:26,043
for the police to go on.
344
00:20:26,123 --> 00:20:30,163
[narrator] Still in Germany,
mom, Ramona, is at her wit's end.
345
00:20:30,243 --> 00:20:33,323
[Ramona] I was very confused.
I couldn't understand.
346
00:20:33,883 --> 00:20:37,083
And at that point,
you don't think anymore.
347
00:20:37,163 --> 00:20:42,283
{\an8}You know, you can't bring
your thoughts together.
348
00:20:42,363 --> 00:20:44,683
{\an8}You just try to organize things.
349
00:20:44,763 --> 00:20:46,723
You just try to find out,
what is my next step?
350
00:20:47,203 --> 00:20:50,043
What will I do? So I booked a flight.
351
00:20:51,443 --> 00:20:54,243
[narrator] It's 12 hours
since Janet was last seen.
352
00:20:58,203 --> 00:21:01,123
20 miles away, police get a call.
353
00:21:01,723 --> 00:21:03,843
[Karen] A vehicle had been found
354
00:21:03,923 --> 00:21:06,683
{\an8}in a track just off
Rusper Road near Crawley.
355
00:21:08,003 --> 00:21:09,283
It was a private track.
356
00:21:10,883 --> 00:21:12,683
Someone nearby saw a burning car.
357
00:21:13,403 --> 00:21:17,163
[Karen] A local resident
had noticed smoke,
358
00:21:17,243 --> 00:21:19,923
and then a male walking
away from that vehicle.
359
00:21:20,363 --> 00:21:23,963
So the resident contacted
the police and the fire service
360
00:21:24,763 --> 00:21:26,963
-who attended very quickly.
-[sirens wailing]
361
00:21:28,363 --> 00:21:31,483
It was very clear
it was a suspicious incident
362
00:21:31,563 --> 00:21:36,523
because the body of a deceased person
was seen in the boot,
363
00:21:37,283 --> 00:21:38,283
a young female.
364
00:21:42,203 --> 00:21:44,283
Her arm was sticking
out of the boot of the car
365
00:21:44,923 --> 00:21:48,443
and her body was difficult to identify.
366
00:21:50,083 --> 00:21:53,163
[Karen] And a female
was found partially burnt.
367
00:21:53,243 --> 00:21:55,083
Uh, it was unclear who that person was.
368
00:21:55,163 --> 00:21:58,363
We had no information that enabled us
369
00:21:58,683 --> 00:22:00,643
to identify her at that time
370
00:22:00,723 --> 00:22:03,323
in the first hours of the investigation.
371
00:22:04,443 --> 00:22:05,923
I went over there.
372
00:22:06,003 --> 00:22:10,203
At the airport in Gatwick,
I called Selina, and I said,
373
00:22:10,283 --> 00:22:11,923
"Selina, where are you? I'm in Gatwick."
374
00:22:12,843 --> 00:22:14,883
So she didn't knew I'm coming.
375
00:22:14,963 --> 00:22:17,003
She said she's in Eastbourne.
So I had to say,
376
00:22:17,083 --> 00:22:19,203
"I'm taking a train.
I'm coming to Eastbourne."
377
00:22:21,483 --> 00:22:25,163
I became aware of that there was
an outstanding missing person report
378
00:22:25,243 --> 00:22:28,323
and that it was a young female, student.
379
00:22:28,403 --> 00:22:30,803
There was a slight similarity
from the person
380
00:22:30,883 --> 00:22:33,603
we found in the boot
to the missing person report
381
00:22:33,683 --> 00:22:36,923
and actually, it could be Janet,
but we needed to confirm that.
382
00:22:39,083 --> 00:22:41,443
We were able to carry out some fast time
383
00:22:41,523 --> 00:22:44,403
DNA, um, investigations.
384
00:22:47,083 --> 00:22:49,963
The deceased person was,
in fact, Janet Muller.
385
00:22:54,683 --> 00:22:58,163
Janet's body was found within hours
of her disappearance
386
00:22:58,243 --> 00:23:01,043
on the Friday, the 13th of March.
387
00:23:03,163 --> 00:23:05,163
Ramona was aware her daughter was missing
388
00:23:05,243 --> 00:23:08,603
and came to Britain to try to find her.
389
00:23:09,763 --> 00:23:15,043
And arrived expecting to start
looking straightaway for Janet.
390
00:23:16,123 --> 00:23:19,163
But Selina had to break
her some very bad news.
391
00:23:25,643 --> 00:23:27,283
[Ramona] At the train station,
392
00:23:28,523 --> 00:23:31,043
Selina came to me and was crying.
393
00:23:31,123 --> 00:23:33,803
And I just looked at her, and I said,
394
00:23:34,803 --> 00:23:36,643
"Selina, don't worry, we will find her."
395
00:23:37,163 --> 00:23:39,923
And then she said,
"Mommy, they found her, she's dead."
396
00:23:45,043 --> 00:23:46,363
I didn't knew.
397
00:23:46,443 --> 00:23:49,523
I came to the UK
and didn't knew that she's dead,
398
00:23:49,603 --> 00:23:51,043
and Selina had to tell me.
399
00:23:53,763 --> 00:23:55,323
And I just start screaming.
400
00:23:56,923 --> 00:23:58,323
Yeah, well, you're paralyzed.
401
00:23:58,803 --> 00:24:01,683
I was just screaming.
It's like, what are you telling me?
402
00:24:02,523 --> 00:24:03,843
I couldn't believe it.
403
00:24:07,003 --> 00:24:08,843
I really can't tell you that, you know.
404
00:24:08,923 --> 00:24:13,083
It was just like, what is going on here?
405
00:24:19,843 --> 00:24:23,043
Said, "I thought the police told you.
I thought this is why you're here."
406
00:24:23,123 --> 00:24:25,203
I said, "Nobody told me anything.
407
00:24:25,283 --> 00:24:28,723
I'm here because I thought
it's time for me
408
00:24:28,803 --> 00:24:31,883
to take care of the situation,
409
00:24:31,963 --> 00:24:34,243
to relieve you from that responsibility."
410
00:24:37,443 --> 00:24:41,443
[narrator] Still reeling from the shock
of this horrific news, mom, Ramona,
411
00:24:41,523 --> 00:24:44,363
soon learns this is more
than a tragic accident.
412
00:24:45,683 --> 00:24:48,603
I just knew that she's dead,
413
00:24:48,683 --> 00:24:51,763
but it never crossed
my mind that she got killed.
414
00:24:54,803 --> 00:24:58,243
And then they told me what happened,
how they have found her.
415
00:25:00,483 --> 00:25:03,363
[Karen] The devastation was overwhelming
416
00:25:03,443 --> 00:25:06,323
for them both, um, confusion.
417
00:25:07,003 --> 00:25:10,763
Um, it was important myself and my team,
418
00:25:10,843 --> 00:25:12,763
uh, gave them confidence.
419
00:25:14,963 --> 00:25:16,483
The challenges we faced then,
420
00:25:16,563 --> 00:25:19,563
we were trying to build
that picture as to her last hours.
421
00:25:20,843 --> 00:25:23,803
How did it move
from a missing person inquiry
422
00:25:23,883 --> 00:25:27,163
to a murder investigation?
And what happened in between?
423
00:25:32,963 --> 00:25:37,283
It was unclear how Janet
had ended up in that vehicle
424
00:25:37,363 --> 00:25:41,243
and what relationship
Janet had with the driver.
425
00:25:42,803 --> 00:25:46,603
And we had our scenes of crime
team working on the vehicle
426
00:25:46,683 --> 00:25:50,403
to ensure that we recovered Janet's body
without disturbing too much evidence.
427
00:25:51,203 --> 00:25:54,923
The pathologist will want
to attend such a scene
428
00:25:55,003 --> 00:25:57,283
because of the unusual circumstances.
429
00:25:57,363 --> 00:26:00,603
Um, we'd need probably
a fire investigator to attend.
430
00:26:00,683 --> 00:26:03,323
They would look at, actually,
is there a deliberate fire here?
431
00:26:04,043 --> 00:26:07,603
It was clear that this
was not self-initiated.
432
00:26:08,803 --> 00:26:12,883
During the hours that she went missing,
she'd received an injury to her head,
433
00:26:12,963 --> 00:26:15,843
um, through blunt force trauma,
434
00:26:15,923 --> 00:26:19,483
um, that would have rendered
Janet unconscious
435
00:26:19,563 --> 00:26:20,843
or at least stunned.
436
00:26:20,923 --> 00:26:24,483
And we know that
she was in the boot of that car,
437
00:26:24,563 --> 00:26:26,563
uh, in an unconscious state
438
00:26:26,643 --> 00:26:29,803
but had inhaled fumes
that subsequently caused her death.
439
00:26:34,523 --> 00:26:38,523
The investigation focused
on Janet's movements,
440
00:26:38,603 --> 00:26:40,323
the movements of the vehicle,
441
00:26:40,403 --> 00:26:43,683
and identifying the driver
and their movements.
442
00:26:43,763 --> 00:26:46,683
[Frank De Luc] The police are trying
to piece together the movements
443
00:26:46,763 --> 00:26:51,123
of the car in which Janet
was found, where it's been.
444
00:26:51,203 --> 00:26:53,923
They're trying to find security
camera footage of Janet
445
00:26:54,003 --> 00:26:57,443
and her movements after leaving
Mill View Hospital in Hove,
446
00:26:57,883 --> 00:27:01,443
and work out how she went
from Hove to Crawley.
447
00:27:01,523 --> 00:27:04,563
Inquiries commenced
with the hiring company.
448
00:27:04,643 --> 00:27:08,883
Uh, we know that that vehicle
was hired on the 11th of March
449
00:27:08,963 --> 00:27:11,803
by a female in London.
450
00:27:11,883 --> 00:27:15,883
She was spoken to,
um, and she gave an account
451
00:27:15,963 --> 00:27:19,403
and said that that vehicle
had never been in her possession.
452
00:27:19,483 --> 00:27:24,043
She was shown
as the only driver for that vehicle.
453
00:27:24,123 --> 00:27:27,283
But CCTV footage at the hire office
454
00:27:27,363 --> 00:27:31,923
showed the boyfriend of that girl,
um, drove the vehicle away,
455
00:27:33,323 --> 00:27:36,443
who we later identified
to be as Christopher Jeffrey-Shaw.
456
00:27:40,283 --> 00:27:41,843
He had possession of that vehicle
457
00:27:41,923 --> 00:27:44,963
up until the 13th
when that car was set on fire.
458
00:27:49,763 --> 00:27:52,283
[narrator] Janet Muller's body
has been found in the boot
459
00:27:52,363 --> 00:27:54,403
of a burnt out car in a country lane.
460
00:27:55,403 --> 00:27:59,083
Christopher Jeffrey-Shaw
is now known to have hired that car.
461
00:28:00,923 --> 00:28:02,603
The police are hunting him down.
462
00:28:04,763 --> 00:28:07,323
{\an8}We know that that vehicle
traveled down into Brighton
463
00:28:07,403 --> 00:28:10,883
{\an8}during the evening of the 12th,
464
00:28:10,963 --> 00:28:14,003
and it had remained in that area
for a period of time
465
00:28:14,083 --> 00:28:16,083
till the early hours of the 13th.
466
00:28:17,563 --> 00:28:20,563
There was a slight gap
and then it moved back up
467
00:28:20,643 --> 00:28:24,603
towards the Crawley area,
but then moved off into London.
468
00:28:24,683 --> 00:28:27,963
It is then identified
moving back into Sussex
469
00:28:28,043 --> 00:28:30,123
to the Crawley area.
470
00:28:30,883 --> 00:28:32,803
He visited a local petrol station.
471
00:28:34,083 --> 00:28:37,163
Jeffrey-Shaw places £2.50
472
00:28:37,243 --> 00:28:40,643
worth of petrol
into a green petrol container.
473
00:28:40,723 --> 00:28:45,243
And then he placed that jerrycan
on the back seat of the hire car,
474
00:28:45,323 --> 00:28:47,563
which was an unusual act
475
00:28:47,643 --> 00:28:50,363
because normally, you would put
petrol in the boot of a car.
476
00:28:51,203 --> 00:28:55,163
So he then drove that vehicle off
and then shortly… A short time later,
477
00:28:55,243 --> 00:28:57,843
we obviously get the report
of the vehicle being set on fire.
478
00:28:59,523 --> 00:29:02,643
At the time when we discovered
the vehicle and Janet,
479
00:29:03,043 --> 00:29:05,163
the driver was still at large.
480
00:29:05,243 --> 00:29:10,043
And it was imperative that we located him
as soon as possible
481
00:29:10,123 --> 00:29:14,283
because we were concerned about
the risk he posed to the wider public.
482
00:29:14,363 --> 00:29:16,603
It was very clear to me
early on in the investigation
483
00:29:16,683 --> 00:29:19,323
once we'd identified
Christopher Jeffrey-Shaw
484
00:29:19,403 --> 00:29:21,603
as being the driver of that vehicle.
485
00:29:21,683 --> 00:29:24,203
He was my prime suspect
in this investigation.
486
00:29:26,963 --> 00:29:29,283
[narrator] News spreads
of what's happened to Janet.
487
00:29:30,283 --> 00:29:33,923
[Marilyn] I first found out
when the police
488
00:29:34,003 --> 00:29:37,563
{\an8}telephoned to say that, um,
489
00:29:38,443 --> 00:29:42,483
{\an8}one of our students had been murdered.
490
00:29:42,563 --> 00:29:43,883
I asked who it was.
491
00:29:43,963 --> 00:29:47,323
[voice shaking]
And they said it was Janet,
492
00:29:48,363 --> 00:29:49,643
and, um,
493
00:29:56,003 --> 00:29:57,563
I'm sorry, I…
494
00:29:57,923 --> 00:30:00,923
I nearly collapsed because you'd…
495
00:30:01,003 --> 00:30:05,963
I couldn't, could not believe it,
I couldn't. I just…
496
00:30:08,003 --> 00:30:13,843
And it's not something
you ever think will touch…
497
00:30:13,923 --> 00:30:15,243
Touch your life.
498
00:30:23,043 --> 00:30:25,203
[narrator] The police
have their prime suspect
499
00:30:25,643 --> 00:30:27,963
and are on the hunt
for Christopher Jeffrey-Shaw.
500
00:30:30,283 --> 00:30:34,843
We then mapped his movements using CCTV
501
00:30:34,923 --> 00:30:40,123
and other evidence to locate him,
502
00:30:40,203 --> 00:30:42,883
uh, visiting the Gatwick railway station
503
00:30:42,963 --> 00:30:44,923
and catching a train back up into London.
504
00:30:45,603 --> 00:30:46,963
We needed to understand,
505
00:30:47,043 --> 00:30:50,043
whilst we were looking
for Jeffrey-Shaw, who he was.
506
00:30:50,123 --> 00:30:55,243
So we spoke to his friends, his family,
his girlfriend at the time.
507
00:30:55,323 --> 00:30:58,483
And the picture built around a man
508
00:30:58,563 --> 00:31:01,883
who was not going very far in life,
509
00:31:02,083 --> 00:31:04,323
potentially involved in drug supply,
510
00:31:04,403 --> 00:31:06,883
potentially drawing him
to the south coast,
511
00:31:06,963 --> 00:31:09,163
um, to supply drugs in that area.
512
00:31:09,243 --> 00:31:12,403
He was described
as a Walter Mitty-type character,
513
00:31:12,483 --> 00:31:14,243
that he would embellish,
514
00:31:14,323 --> 00:31:18,123
tell lies constantly, and make stories up.
515
00:31:18,203 --> 00:31:22,043
He made disclosures
to his girlfriend at that time
516
00:31:22,123 --> 00:31:23,963
that there'd been some trouble,
517
00:31:24,043 --> 00:31:28,003
that he had caused the death of a girl.
518
00:31:28,083 --> 00:31:30,283
The girlfriend in her statement to police
519
00:31:30,363 --> 00:31:33,083
stated that he always makes stories up.
520
00:31:33,723 --> 00:31:36,883
So she didn't believe him
that he'd killed someone.
521
00:31:37,483 --> 00:31:41,283
So we knew that we needed
to find this man very quickly.
522
00:31:41,363 --> 00:31:44,323
He'd gone into hiding,
we'd contacted his family.
523
00:31:44,803 --> 00:31:47,483
Uh, we were not making
progress in that area,
524
00:31:47,563 --> 00:31:51,003
{\an8}and I was concerned
about the wider public safety.
525
00:31:51,083 --> 00:31:55,603
{\an8}I appealed via the national media
for him to come forward,
526
00:31:55,683 --> 00:31:58,003
that we needed to speak to him urgently
527
00:31:58,083 --> 00:32:00,643
in relation to the death of Janet.
528
00:32:00,723 --> 00:32:03,763
And on the 17th of March, 2015,
529
00:32:03,843 --> 00:32:07,523
Christopher Jeffrey-Shaw presented himself
to a police station in London
530
00:32:07,603 --> 00:32:09,763
where he was arrested
for the murder of Janet Muller.
531
00:32:11,883 --> 00:32:14,403
[Frank De Luc] When Christopher
Jeffrey-Shaw was arrested,
532
00:32:15,203 --> 00:32:18,323
{\an8}I wouldn't call him a cooperative suspect.
533
00:32:19,203 --> 00:32:20,523
{\an8}He didn't wanna comment.
534
00:32:21,043 --> 00:32:24,043
It was clear he didn't want to talk to us,
535
00:32:24,123 --> 00:32:27,083
um, so we had to map his movements
536
00:32:27,163 --> 00:32:30,683
and understand
why he would do what he did.
537
00:32:33,883 --> 00:32:36,043
[narrator] The police
keep Janet's family informed
538
00:32:36,123 --> 00:32:38,483
of developments in their investigation.
539
00:32:41,043 --> 00:32:45,403
The family were incredibly supportive
of the police investigation.
540
00:32:47,043 --> 00:32:52,123
When I met with Ramona and Selina
and explained the circumstances
541
00:32:52,203 --> 00:32:56,883
on how Janet was in that car
and the gaps, I had to be honest and said,
542
00:32:56,963 --> 00:33:02,963
"There are gaps here. I don't know
how Janet got into that vehicle,
543
00:33:03,043 --> 00:33:05,163
why she got into that vehicle,
544
00:33:05,243 --> 00:33:09,883
um, and how she knew
Christopher Jeffrey-Shaw."
545
00:33:09,963 --> 00:33:11,563
[Ramona] Was a nightmare,
546
00:33:14,123 --> 00:33:15,483
and it still is.
547
00:33:15,563 --> 00:33:19,003
Knowing that she had
a lot of head injuries
548
00:33:20,163 --> 00:33:25,083
and she'd got burned alive,
still breathing.
549
00:33:26,243 --> 00:33:31,523
I just hope she was not feeling anything.
550
00:33:35,563 --> 00:33:39,883
I don't know what happens
in the 12 hours with him.
551
00:33:39,963 --> 00:33:42,923
We're missing that time from the…
552
00:33:43,003 --> 00:33:46,843
I think it was 1:15 in the morning
the last time she was seen
553
00:33:46,923 --> 00:33:51,363
until she died the next day
at two o'clock in the afternoon.
554
00:33:52,163 --> 00:33:53,603
I don't know what happened.
555
00:33:58,923 --> 00:34:04,123
To this day he hasn't spoken to the police
about what he did and why he did it.
556
00:34:09,803 --> 00:34:13,403
I was with the family
of Janet at the trial.
557
00:34:13,483 --> 00:34:16,323
And that must have been quite shocking
558
00:34:16,403 --> 00:34:20,883
for her family to see the man
responsible for their daughter's murder.
559
00:34:23,202 --> 00:34:25,803
[Ramona] Uh, our family liaison officers,
560
00:34:25,883 --> 00:34:30,563
Amanda and Clare
from the Sussex police next to me.
561
00:34:30,643 --> 00:34:31,963
They took me everywhere
562
00:34:32,043 --> 00:34:34,643
because I've asked them
that I want to see him,
563
00:34:35,363 --> 00:34:37,363
and they took me to the court.
564
00:34:39,202 --> 00:34:41,123
Was the first time when I saw him.
565
00:34:43,762 --> 00:34:46,363
[Frank De Luc] Jeffrey-Shaw
went on trial at Guildford Crown Court
566
00:34:47,563 --> 00:34:52,163
where he faced two charges,
murder and manslaughter.
567
00:34:52,242 --> 00:34:54,483
I felt very strongly that the evidence,
568
00:34:54,563 --> 00:34:57,643
um, would convict him for murder.
569
00:34:57,723 --> 00:35:03,323
However, accepting that potentially,
with the account he gave so late on,
570
00:35:03,403 --> 00:35:07,323
that he could have given
on day one of his arrest,
571
00:35:07,403 --> 00:35:11,283
he chose to wait many,
many months, changing his story.
572
00:35:11,363 --> 00:35:14,963
He presented a defense
statement that suggested
573
00:35:15,043 --> 00:35:19,203
that the vehicle left his possession
for a period of time,
574
00:35:19,283 --> 00:35:22,323
claiming that two males, Steve and Mickey,
575
00:35:22,403 --> 00:35:25,923
had required him to get the vehicle.
576
00:35:26,003 --> 00:35:30,123
[Frank De Luc] All he'd say, really,
was that he had lent the car
577
00:35:30,203 --> 00:35:34,363
to two drug dealers
who had carried out a robbery
578
00:35:35,963 --> 00:35:37,643
which had gone wrong,
579
00:35:37,723 --> 00:35:40,723
and they'd ordered him
at gunpoint to destroy the car.
580
00:35:40,803 --> 00:35:44,283
[Karen] He wasn't prepared
or didn't give any indication
581
00:35:44,363 --> 00:35:46,683
as to how we could speak
to those individuals.
582
00:35:46,763 --> 00:35:50,763
They potentially were involved
in incapacitating Janet,
583
00:35:50,843 --> 00:35:53,683
and that he was required
to set fire to the vehicle
584
00:35:53,763 --> 00:35:56,563
and then subsequently
realizing that Janet was in the car,
585
00:35:56,643 --> 00:35:59,643
but it was too late for him
to do anything to save her.
586
00:35:59,723 --> 00:36:03,163
And his defense at court
was that he did not know
587
00:36:03,243 --> 00:36:05,723
that Janet's body
was in the boot of that vehicle.
588
00:36:05,803 --> 00:36:11,203
And effectively, in his view in denial
of any involvement in her death.
589
00:36:11,283 --> 00:36:13,123
He said he didn't know
she was in the boot.
590
00:36:13,203 --> 00:36:17,443
He remembered his sports bag
was in there with his trainers,
591
00:36:17,523 --> 00:36:20,283
so he opened the boot to get them out
and saw Janet's body.
592
00:36:20,363 --> 00:36:23,763
He said he tried to pull
her body from the car, but couldn't.
593
00:36:24,603 --> 00:36:26,283
He left the car burning.
594
00:36:27,643 --> 00:36:30,443
We now know that
she was alive at that point.
595
00:36:30,523 --> 00:36:34,083
So Jeffrey-Shaw
was the last person to see her alive.
596
00:36:34,163 --> 00:36:35,403
He left her to die.
597
00:36:36,643 --> 00:36:40,803
There was a potential risk
that it would not be a murder outcome
598
00:36:40,883 --> 00:36:45,283
and that manslaughter was an alternative
based on his account.
599
00:36:46,603 --> 00:36:48,523
And so I was prepared for that
600
00:36:48,603 --> 00:36:50,963
and prepared the family
for that potential outcome.
601
00:36:52,003 --> 00:36:56,883
On the information he provided,
it is our duty to corroborate that.
602
00:36:56,963 --> 00:37:00,683
We carried out reasonable
inquiries to understand
603
00:37:00,763 --> 00:37:02,323
whether that was true.
604
00:37:02,403 --> 00:37:06,323
The inquiries did not result
in identifying those individuals.
605
00:37:07,323 --> 00:37:10,203
Christopher Jeffrey-Shaw,
on his own, killed Janet Muller.
606
00:37:10,283 --> 00:37:14,483
That was just his way
of avoiding his responsibilities.
607
00:37:17,403 --> 00:37:19,443
[Frank De Luc]
I don't think the judge believed him
608
00:37:20,563 --> 00:37:25,403
from the remarks made
when Jeffrey-Shaw was sentenced.
609
00:37:25,483 --> 00:37:29,203
Even the judge felt quite strongly
that he was lying,
610
00:37:29,283 --> 00:37:31,803
and in his summing up,
he actually accused him of that.
611
00:37:32,963 --> 00:37:34,723
[Frank De Luc] The jury retired,
612
00:37:34,803 --> 00:37:38,803
and they were out
for nine hours, 42 minutes,
613
00:37:38,883 --> 00:37:41,443
which, a lot of cases,
614
00:37:41,523 --> 00:37:44,323
the jury comes back very quickly
when it's open and shut.
615
00:37:44,403 --> 00:37:49,403
You can tell that there was enough
reasonable doubt
616
00:37:50,923 --> 00:37:52,723
for them to have spent a long time
617
00:37:53,723 --> 00:37:56,643
debating his innocence or guilt.
618
00:37:57,443 --> 00:38:01,523
And the verdict they came to
was that he wasn't guilty of murder.
619
00:38:04,403 --> 00:38:06,843
The jury found that
on the evidence as presented
620
00:38:06,923 --> 00:38:08,763
that they couldn't convict on murder,
621
00:38:08,843 --> 00:38:10,483
but they could convict on manslaughter.
622
00:38:10,563 --> 00:38:14,483
And as a consequence of that,
the judge felt quite strongly
623
00:38:14,563 --> 00:38:17,043
that he receive the maximum sentence
624
00:38:17,123 --> 00:38:20,283
that he could give for manslaughter
which was 17 years,
625
00:38:20,363 --> 00:38:23,763
which is a significant
sentence for that offense.
626
00:38:26,483 --> 00:38:32,443
I think justice was served
by the sentencing that was, uh, given.
627
00:38:32,523 --> 00:38:34,683
That is very unheard of.
628
00:38:34,763 --> 00:38:37,483
I hope that brings some
comfort to Janet's family.
629
00:38:38,163 --> 00:38:41,123
[Frank De Luc] Since Christopher
Jeffrey-Shaw's trial for murder
630
00:38:41,203 --> 00:38:43,163
and his conviction for manslaughter,
631
00:38:44,523 --> 00:38:47,163
there's been an inquest
into the circumstances
632
00:38:47,243 --> 00:38:48,683
around Janet's death.
633
00:38:48,763 --> 00:38:51,883
The court case in the Crown Court,
634
00:38:51,963 --> 00:38:55,523
the inquest in the Coroner's Court
635
00:38:55,603 --> 00:38:58,043
both raised a great
many questions, I think,
636
00:38:58,123 --> 00:39:00,563
about the way Janet was cared for
637
00:39:00,643 --> 00:39:02,683
while she was in Mill View Hospital.
638
00:39:02,763 --> 00:39:06,523
The family brought a civil
action against the NHS trust
639
00:39:07,403 --> 00:39:09,443
that runs Mill View Hospital.
640
00:39:09,523 --> 00:39:12,523
And that case,
as far as I understand, was settled.
641
00:39:12,603 --> 00:39:15,443
The trust issued a very public apology.
642
00:39:15,523 --> 00:39:17,243
Measures have been taken since then
643
00:39:17,323 --> 00:39:21,323
to make sure that when somebody
is kept there, it is much more secure
644
00:39:21,403 --> 00:39:23,803
if they're being detained there
for their own safety.
645
00:39:24,683 --> 00:39:26,563
I still can't believe she's there.
646
00:39:30,443 --> 00:39:33,723
{\an8}[narrator] Janet's mom, Ramona
and her twin sister, Selina,
647
00:39:33,803 --> 00:39:35,723
{\an8}continue to learn about their grief.
648
00:39:37,203 --> 00:39:40,483
You expect a person
to react in certain ways
649
00:39:40,563 --> 00:39:42,203
when things like this happen,
650
00:39:42,283 --> 00:39:46,123
{\an8}and I realized we didn't…
We didn't accept what happened.
651
00:39:47,283 --> 00:39:51,363
{\an8}There was times of crying,
screaming, you know,
652
00:39:52,523 --> 00:39:54,883
changing all the time
from one minute to the next.
653
00:39:55,323 --> 00:39:59,483
When everybody flew home,
Selina, she was crying the whole flight
654
00:39:59,563 --> 00:40:01,883
saying that she is leaving Janet behind
655
00:40:01,963 --> 00:40:03,923
because we have to go home without her.
656
00:40:07,403 --> 00:40:11,483
It says, "When love
which find a way to heaven
657
00:40:11,563 --> 00:40:13,763
and memories would be steps,
658
00:40:13,843 --> 00:40:15,843
we would climb up and bring you back."
659
00:40:18,923 --> 00:40:23,003
{\an8}I'm going to bed every night
hearing her screaming
660
00:40:23,083 --> 00:40:25,683
for Mommy before she died.
661
00:40:41,123 --> 00:40:43,123
{\an8}[theme music playing]