1
00:00:01,022 --> 00:00:03,983
Jake doesn't talk,
so he's more like R2-D2.

2
00:00:04,066 --> 00:00:07,611
He uses sounds and colors
and lights to communicate.

3
00:00:07,695 --> 00:00:08,863
He's got an eye.

4
00:00:11,323 --> 00:00:15,244
Yellow, he's happy. Blue, he's sad.
Red, he's angry.

5
00:00:15,327 --> 00:00:18,581
Gray is, "Please, leave me alone."
[laughs]

6
00:00:34,388 --> 00:00:38,184
Jake definitely has his own personality,
and you can't help but love him.

7
00:00:38,267 --> 00:00:41,771
When you get to meet him and see him,
and he's happy to see you,

8
00:00:41,854 --> 00:00:43,314
it's a great feeling.

9
00:00:43,397 --> 00:00:47,943
Jake is a prototype. We've play-tested him
in Disneyland's Tomorrowland.

10
00:00:48,027 --> 00:00:49,987
-Millions of guests got to see him.
-[laughing]

11
00:00:50,071 --> 00:00:52,281
So, how are you feeling
about the design, Tanner?

12
00:00:52,365 --> 00:00:56,077
I think the unreasonable ideas are
the ones that we get most excited about.

13
00:00:56,160 --> 00:00:57,078
Okay. Is there anything...

14
00:00:57,161 --> 00:01:00,289
Things that we think
are impossible or outlandish,

15
00:01:00,373 --> 00:01:02,541
we do whatever we can to make that happen.

16
00:01:03,042 --> 00:01:08,923
The day that he went live outdoors
I was jumping, screaming, laughing.

17
00:01:09,799 --> 00:01:10,633
[droid beeps]

18
00:01:10,716 --> 00:01:15,054
[Girdich] Having a character roaming
around freely, people were blown away.

19
00:01:15,721 --> 00:01:18,307
Everyone was trying to find
how he was being controlled.

20
00:01:19,058 --> 00:01:21,977
He was his own character,
without a puppeteer in the background.

21
00:01:23,813 --> 00:01:26,357
When we were play-testing Jake
in the park,

22
00:01:26,440 --> 00:01:30,236
we had a couple of children
who would put their hands on his shoulder

23
00:01:30,319 --> 00:01:31,904
and just walk right alongside him.

24
00:01:34,156 --> 00:01:37,451
They see him as their friend
and immediately take to him.

25
00:01:37,993 --> 00:01:40,246
Kids would come up
and just give him a hug.

26
00:01:40,538 --> 00:01:44,250
Sit, wrap their arms around him.
They would give him a kiss.

27
00:01:45,167 --> 00:01:47,002
-[child] Hold me!
-[Girdich] And you realize the power

28
00:01:47,086 --> 00:01:49,296
that these characters have
to inspire wonder.

29
00:01:49,380 --> 00:01:50,214
Hi.

30
00:01:51,674 --> 00:01:53,259
-[chuckles]
-[droid beeping]

31
00:01:55,511 --> 00:01:57,346
[Girdich] We're constantly updating him.

32
00:01:57,430 --> 00:02:00,766
And right now, what we're trying to do
is refactor some of his code

33
00:02:00,850 --> 00:02:03,602
so that he can work a little bit better
than he has in the past.

34
00:02:05,146 --> 00:02:07,148
More responsive, more reliable.

35
00:02:07,565 --> 00:02:09,608
I want him to last forever.

36
00:02:10,943 --> 00:02:14,363
You have to be resilient to try
and introduce new things into the park

37
00:02:14,447 --> 00:02:16,907
and find ways to solve challenges.

38
00:02:19,160 --> 00:02:23,956
We would love to have our characters speak
what we call natural language processing.

39
00:02:24,040 --> 00:02:27,293
In the technology terms,
it's still very difficult,

40
00:02:27,376 --> 00:02:30,212
and especially
in a theme park environment.

41
00:02:31,297 --> 00:02:32,465
Very interesting challenge.

42
00:02:34,467 --> 00:02:37,053
So, we'll see, we'll see. [chuckles]
We're working on it.

43
00:02:39,388 --> 00:02:42,808
My dream would be
to reintroduce some of our characters

44
00:02:42,892 --> 00:02:45,394
the way they are on the screen,
straight into our parks.

45
00:02:46,228 --> 00:02:48,481
Dreams are incredibly important, I think,

46
00:02:48,564 --> 00:02:51,817
because they can unify us
to go after something

47
00:02:51,901 --> 00:02:54,653
that, alone,
we might have not been able to do.

48
00:02:54,737 --> 00:02:57,782
Living out your dreams
in the way that our guests do in the park

49
00:02:57,865 --> 00:02:59,909
really is a different way of saying,

50
00:02:59,992 --> 00:03:03,704
"I can create something I never thought
could exist in the physical world."

51
00:03:03,788 --> 00:03:05,414
[woman] Ellen,
you're not seeing the droid.

52
00:03:05,498 --> 00:03:07,792
[Girdich] When you think about
what the outcome is of your work,

53
00:03:07,875 --> 00:03:10,378
it's millions of faces smiling.

54
00:03:10,920 --> 00:03:12,338
I love this guy.

55
00:03:12,421 --> 00:03:14,173
It's a great reason
to get up every morning.