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[Bartleson] Walking down Main Street,
before the park opens,

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is always an exciting experience.

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There's nothing like going into the park
and not having anybody there

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and just having the music
playing in the background...

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and being the only person on Main Street.

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It's a very special feeling.

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I'm Heather Bartleson.
I'm the Senior Facilities Coordinator

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at Holiday Services for Walt Disney World.

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To put it simply, I purchase
everything and anything that you see

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that goes up in the park
for holiday decor.

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The different seasons
Holiday Services generally handles

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are, of course, Halloween,

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Fourth of July,

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and Christmas
is our biggest season of all.

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Hi, this is Heather calling
from Walt Disney World Holiday Services.

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How are you?

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So, calling about that light order
that we had for the special project.

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I'll go through
and I'll make the purchases.

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Once everything's placed, I have to handle
all the receiving that comes in.

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We need to recheck all of the ornaments.

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We sort it, and we put it down
to where it needs to go in our warehouse.

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All of those items
then go out to our decorators

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and craft support decorators
who are on the floor.

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They take them, they create all
of the items that you see in the parks.

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-What about the foliage?
-[man] We should have enough.

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-Okay.
-[man] See what we have in hand.

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[Bartleson] The Holiday Services warehouse
is rather large.

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It has three tiers worth of racks.

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As far as you can see, all of the
ornaments are lined up on the shelves.

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As you go through the aisles,
it's just full of magic:

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novelties, baskets of all different decor,
ornaments, ribbon,

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foliage, our garlands,
our sprays, our wreaths,

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bows and flowers and, of course,
all of the ornamentation that you see.

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There's probably
seven or eight aisles of ornaments.

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If I had to guess,
I would have to say that we have,

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probably, tens of thousands of ornaments
on the shelf.

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We are decorating all of the parks,
all the resorts at Walt Disney World,

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as well as the Disney Cruise Line,

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Hilton Head,

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Vero Beach,
a lot of our outside resorts as well.

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Here at Holiday Services,
we work year-round.

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It takes every single hour
of every single day that we have

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in order to create the magic
that goes out into the parks.

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When the park opens,
it's exciting to see the guests' reactions

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to the decorations
as you walk through the park.

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Halloween is my favorite holiday.

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It's a time of year where everybody
gets to dress up and be who they wanna be.

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The jack-o'-lanterns in the parks
are definitely some of my favorites.

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During the parties, they flicker.
At night, they're just really fun.

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I always make the joke that if you look at
the Mickey jack-o'-lanterns long enough,

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he may just wink at you.