DOGS BARK
This once-peaceful country house...
DOG GROWLS
This is our life.
...is now a special place...
Back, back.
My house smells of his wee.
...for those at the end of their tether.
I'm frightened it's going to kill him.
He has pulled my arm out the socket.
If she could get off that lead,
she'd be hanging off their face.
This is make or break for us.
Here, a team of expert trainers...
Down.
Back!
They look like...
...take on... Stop it!
...some of Britain's worst-behaved dogs...
Whoa, no, not good.
Oh, my God.
...and their humans...
How much training do you guys do now?
None.
What's this?
She's lost trust with humans.
...at an academy...
This is your opportunity to move forward
and we're going to give you those skills. Yeah.
...unlike any other.
We need to get that muzzle off you.
Oh, I love your face.
Good boy!
That has never happened before.
Yes!
Can you believe that?
Ba-ba-ba-ba!
It's like he's a different dog.
That's a good rascal, come on.
Down.
Back!
Get it. Yeah, well done, dogs.
Do you reckon dogs like the Geordie accent?
If I'm, like, talking to the dog and training it,
dog's probably thinking, like, "What's he saying?"
Maybe he's a bit ready.
Come, come on, then, come on.
Wa-ba!
Can I have subtitles, please?
I don't know what to do!
Come on, son, the party is at me.
That's my top man, hey.
I like the car, it's beautiful.
I can't get over your beautiful accent.
Thank you very much.
Stop flirting with my boyfriend. Absolutely not!
Being chauffeured by driver Dan
is the academy's newest student,
14-month-old dalmatian Lupin, and his owners.
It's Kelly and... How do I pronounce your name?
My name? Emilien.
Emilien?
Emilien, from France.
So, my French is terrible.
I can tell by how you say Emilien.
So, how did you guys meet?
I'm a personal trailer and we met at the gym.
I said to my friend, "Oh, my God, I'm in love with him."
And she was going, "Kelly, stop." And I was like, "No, I am."
And I was like, "I want him to be my boyfriend."
Wow, Kelly!
And then I just kept it really subtle.
How did you keep it subtle?
Just ignored him.
So, was it love at first sight?
Yeah, it was love at first sight.
Yeah. You... She chased me.
So, what's Lupin like?
When he was little, he had, under
his nose, he had three little spots
that was like a French moustache.
Yeah. Yeah.
He loves being the centre of attention, doesn't he?
Yeah, yeah, yeah, yeah.
If he was a kid at school...
...what kind of kid would he be?
He would be sacked.
Sacked as a child?
Yeah, from the school.
Right, guys, welcome to the Dog Academy.
Keeping a watchful eye over their new arrivals...
Look, here he comes, ooh.
...trainers Victoria and Adam.
Best of luck.
Yeah, thank you. Au revoir.
Bye-bye. See you later. Bye. Thank you.
Oh, he's excited already.
Yeah, look at him, he knows. Yeah, he knows.
He knows it's going to happen. Yeah.
Straight in.
Oh, he's so strong.
Yeah, yeah, yeah.
I don't know if I can go on the grass.
Look, I'm going.
Pulling him to the grass already.
The problem is, they're just letting
him pull and it's not good.
Come on, Lupe.
Hiya.
Welcome to the Dog Academy.
This must be Lupin.
Yeah, he is, yeah.
Can I give him a treat?
Yeah, of course. Yeah.
Lupe, Lupe, Lupe, Lupe, Lupe.
Lupe.
He's deaf, so...
He's deaf? Yeah, he's deaf.
Oh.
Lupin was fully deaf from birth.
This is the first photo of Lupin.
We kept his little deaf bandanna on,
just so that he'd feel comfortable out in the park.
He used, to, like, walk around,
didn't he, like, "Hi, I'm deaf."
He's so beautiful.
What's his personality like?
Crazy.
He's so unpredictable.
He's always looking for something to do. Yeah.
He's chewed his lead apart.
Oh, he broke it.
Here we go. This one.
That's nothing.
Who's done that?
It's you, isn't it?
He's took the tiles off.
This is what he has decided to do.
Oh, my gosh.
So, he's very destructive.
Lupe, Lupe!
Lupe.
Oh, she really has to put all of her
body behind stopping him from pulling.
Lupe.
He's pulling your arms off. I know, I know.
Hello.
Oh, hello, big lad. Hello.
Hiya. Hello, lad.
How are you? Oh, isn't he lovely?
I'm Adam.
I'm Victoria.
Oh, my goodness, he is gorgeous. Yes. Thank you.
He's an incredible dog but when we
are outside walking him on a lead, he is horrific.
He's pulled me out of the house,
onto my knees, in front of cars.
He has pulled my arm out the socket
on a couple of occasions.
Out of your socket? Out of the socket.
Like, I've needed hospital attention.
What about the destructiveness?
He has chewed two sofas.
The kitchen floor he's ripped up,
he has chewed a washing machine...
...the fridge, a concrete wall.
He's crazy.
He would eat the house. He would eat the children, probably.
So, you've had him, what, about 14
months, 15 months?
How much do you reckon he's cost you in that time?
15, 18,000.
15 to £18,000? Yeah.
It's like burning £1,000 a month, basically. Yeah.
Or just over a grand a month, isn't it?
He's cost us a lot of money
and it's just increasing all the time.
He's too much.
We can't continue with this,
because it's just becoming unbearable.
I love him so much but if we can't
find somebody that can help, we could lose everything, really.
Yeah. Yeah.
We're going to do a little bit of work with him
and then I'm going to come back and chat. Yeah. All right? Yeah.
Having to think about giving up on him,
that is just heart-breaking.
I just see that puppy, with his
little deaf bandanna on.
He is still our baby.
Coming? Do you want to come?
All right, we're see you later.
We'll see you soon. Bye.
We need to not have that thought any more.
I hope that there's another option.
Whoa.
That's serious.
There we go.
Good boy.
After a busy morning at the Academy,
the dogs are enjoying breaktime...
Ah, come on, I'll hug you.
Good girl.
...awaiting the arrival of their new classmate.
DOG BARKS
No, no, no.
Maya.
Oh, she's stuck.
No, she's loose.
Worst thing is, I've got hearing aids in, so it's ten times worse.
Announcing her arrival is Jack Russell cross Maya.
I'll have to take some paracetamol,
it's giving me a headache.
And in desperate need of some pain
relief are Academy driver Ross
and Maya's owners, Jill and John.
Talk to me about Maya.
She's obviously vocal.
Her name is Maya but I call her Katie Price
cos she's a pretty, pretty girl.
But, my goodness me, does she dis-behave!
She's an absolute bugger.
She really is!
I also call him a bit of a bugger too.
So, tell me about yourselves. How did you two meet?
We went to a grab a granny night.
Like, a disco sort of place where
men go to see if they can pull a bit of fresh.
I fell in love with him the minute he walked through the door.
He just looked lovely.
She's got a thing about beards,
I believe, I believe.
All my husbands had beards.
All her husbands!
I woke up the next morning handcuffed to the bed.
So, I couldn't, I couldn't go away.
He's my third attempt at marriage
and I think maybe I'll stick with this one.
Oh!
Right, here we go.
Maya, please just behave.
Let's get up the road.
Casting an eye over their new pupils...
I hear barking. Yes, lots of barking.
...trainers Nanci and Jo.
Do you need a hand or are you good?
No, I'm as fit as a butcher's dog.
There she is.
All righty, well, look, good luck, guys.
Good girl. Good girl.
She looks happy to be out of that car, doesn't she?
That's a shake-off there, getting rid of some stress.
That's not good.
I wonder what happened in the car.
Hello. Hello.
How are you?
Good, thank you. This is Miss Maya.
Miss Maya? Yes.
Oh, Miss Maya's adorable.
What's her personality like?
TOGETHER: Jekyll and Hyde.
Oh.
Round the house, she's absolutely
the best thing since sliced bread.
But when she's in the car,
oh, she's terrible, terrible, terrible.
We're always looking, is it going to rain?
You know? Cos that's even worse.
Rain's bad news for us.
We wouldn't dare put her in the car if it was raining.
Wouldn't even try. No.
So, she... It'd be too stressful for us, never mind the dog.
So, we wouldn't go out.
The problem we have with Maya is, erm...
...she doesn't like windscreen wipers.
She don't like them.
MAYA BARKS AND GROWLS
Whoa!
Oh, no, not good.
MAYA BARKS AND GROWLS
She's not a happy dog. No.
That's not safe, that's not safe, to be driving like that.
No, no, it's really dangerous,
really, really, really dangerous.
I don't think I've seen anything quite as serious as that.
It's tough to watch.
It's like something from a horror film.
While Jo and Nanci take stock of the task ahead of them...
WHISTLING
Woah.
Come on, let's have a walk.
...in the human training room...
Hello.
...Victoria is turning her attention
to Kelly and Emilien.
What was Lupin like as a puppy?
He didn't like any physical touch. Yeah.
He didn't like physical touch?
Until he was sick. Sick.
And after that he was, like, cuddle all the time.
Tell me about that.
So, we were going to France and our friend was happy to have Lupin.
Two days after, yeah, the friend
called me and said, like, "He's not eating."
And... He took Lupin to the vet's,
and within the hour he was in a coma.
Oh.
Lupin caught parvovirus.
In puppies, it's deadly.
And he was extremely poorly.
He was in a critical state.
Within two hours, the vet phoned and said,
"He's not going to survive." Yeah.
I'm a nurse, so I said,
"Look, if he is going to die,
"I don't want him to die in a veterinary clinic.
"I want him to come home."
So, we went and picked him up.
He couldn't hold his head up, he was
shaking, he was characterless.
You said to me, didn't you,
"What would you do if this was a human at a hospital?"
And I just was like,
"Right, that's what I'm going to do, then."
So, we went about our own way of treating him,
and got cannulas and syringes and fluids
and I administered that to him.
Yeah.
I made set shifts at work, so that
Emilien could be at home when I was at work and then...
Yeah, we had three months where we didn't see each other.
We were just, like, focused on him.
You were fantastic.
He was lying on the couch this one day and he just went,
popped his little head up and I was
screaming, going, "He's sitting up, he's sitting up,
"come and see him, he's sitting up!"
But we noticed an instant change in his lead walking,
and an instant change to his attitude.
It's like he died and he came back to a different dog.
THUNDER CLAPS
Look at the weather.
Just hope that it clears up before
we have to make a bloody start back.
Hello, there. Hello.
Hello. Hi, guys. Hi, Maya.
So, she's a pretty little girl.
Tell us a little bit more about Maya.
If somebody came in there with a windscreen in their hand,
she'd have them.
So, how long has this been going on?
Eight years.
We've tried cages in the back...
...beds in the back...
...the hooks into the seat belt.
I mean, she even watches where I put my arm.
To see if he's going to put the windscreen wipers on.
We've covered the cage with a...
TOGETHER: A blanket.
She can hear them.
We've tried everything.
It's gotten to the stage that you can't take her out in the car,
so how is that impacting, I guess, your quality of life, then?
Well, she doesn't like us leaving her at home.
Right, OK. John's daughter lives not
far from Bournemouth.
We'd love to be able to just nip in
the car and go there, but we can't.
OK. No. We can't go.
I mean, we live about six miles from the River Avon.
I want to go fishing, I want to go walking.
She just completely loses it.
She jumps and then, vroom, frightens me.
Startles you. Yeah, it's not safe.
He's 79, I'm 78, we're too old for this upset.
At our ages, we're on the downward slope.
While we can, we want to be able to do things.
That must feel quite isolating.
It is. And yet, she's adorable.
I love her, she's our child.
There's got to be something that can be done to help the dog.
I mean, if there's nothing, if
no-one can sort it, then...
...we're just not going to be able to
do the things that we want to do.
We'd have to live with it, you know.
Maya, you're going to come with us. Wakey-wakey.
We will do our very, very best.
Come on then, Maya. Good girl.
Good girl. Off we go.
Well done. Let's go. See you in a bit.
How can a dog...
...care for someone like she does...
...and then be so naughty?
Sorry, sorry.
Last resort, innit? Right.
Last resort, really.
If they can't do it, well, this is what we've got to live with.
Come on, then. Wa-wa-wa-wa-wah.
My three best buddies now.
Good, wait.
As the Academy's students practise responding to vocal cues...
Get back.
Sit. Good.
Wait, wait.
...in the indoor training room,
Adam is taking a different approach with deaf dog Lupin.
Deaf dogs require a whole different training plan
to dogs who can hear vocal cues.
So our first port of call is
to teach Lupin a visual cue.
Top work.
So, all I'm going to do is thumbs up and treat, thumbs up and treat.
And through repetition, the dog
begins to associate the thumbs up with the good things
and starts to gravitate back towards
you every time it sees the hand signal.
Hey, good lad.
Yes.
What he'll eventually learn is that
the closer he is to me, the more rewarding it is.
So, this technique teaches him that
being close to us is a good thing.
And when we transfer that onto walking on a lead,
the more time he spends with us,
the less likely he is to be pulling.
You kept your puppy alive and I
have to say that was a truly amazing thing.
I think a lot of people would've given up...
...and you didn't.
But I don't think the parvovirus made him like this.
Through that illness, he was growing
from puppy to a teenager.
He didn't change, he just grew up.
So, I want to really get to the
bottom of why he pulls so much on the lead.
So, what is it like taking him for a walk?
I feel like I can't wait to get home
to be able to take this tension off my body.
Putting the lead down, I'm just like...
When I walk with him, to be honest,
it's fun for me.
Would you say you're on two different pages?
Yeah, I think, so. Yeah.
We have recently had quite a big argument about it.
Like a make-or-break argument between the pair of us,
where we're both at our limits with each other.
If I take Lupin out and I'm trying
to train him with some circles or whatever,
when Emilien walks him, he won't do any of that. So, on the walk with me
he's dis-learnt everything that he's learnt,
because Emilien doesn't follow up with it.
Yeah, but she don't listen to me.
You think you have the tools,
your own tools to have Lupin better,
and I think I have mine.
It's like he's ignoring me and I'm frustrated.
This is what I see, you being on
opposite sides is causing his behaviour.
He's stressed. Yeah.
And confused, which is manifesting
itself in destructiveness.
Lupin is just...
...trying to cope.
A deaf dog cannot hear
any disagreements or arguments in the house
but they can still feel it.
Dogs are very good at picking up human body language.
And certainly, if you're having an argument in front of
a deaf dog, they're going to know it.
We don't realise how much our behaviour affects our dogs.
Dalmatians, they were bred to be
running in front of firefighters,
clearing the way because they have
such incredible stamina.
And so, we have to teach them how to walk on a lead.
A dog's pace is naturally faster than a human being.
My dog's gait is like this.
So, when our dogs are on the leads,
it would be the equivalent of you
walking down the street like this.
They have to learn that skill.
And in order to learn it, you have
to be 100% consistent.
During his illness you worked like a team.
Yeah, yeah, yeah, 100%.
And now you have to work as a team again.
Because you have gone like this.
Yeah, yeah, 100%. Now you have to come together.
If you do that, not only will the
lead pulling get better but the
destructiveness will lessen.
Yeah. Because he's less anxious.
So, I want to see that teamwork in
you again, going forward. Shake hand.
We need to work together.
All right? Well done. Brilliant.
All right, I will be back.
No worries.
You have to listen to me.
Ha.
First of all... Here we go.
...get that finger out of my face!
It's mid-afternoon at the Dog Academy.
Steady, go steady.
As some dogs lead by example...
Well done.
...others leave a lot to be desired.
No.
On the lawn...
I'm going to take Kelly out. Good.
Come with me. Off you go.
All right, go for it.
Adam will teach the training
techniques for Lupin to Emilien,
who in turn, will pass them on to Kelly,
to improve the couple's teamwork and communication.
So, when you came to the Academy today,
the lead was about this long.
And what happens is, he takes three strides
and he's already tight on the lead. Yeah.
If he then manages to move further
forward whilst the lead is tight,
what he's learning is that a tight lead
gives him access to that next area.
So, in other words, pulling works for him. Yeah.
When we've got a dog that pulls excessively on the lead,
the first thing we want to teach
them is that pulling isn't a good thing.
We want them to understand that when
we've got a tight lead, we stop, we don't go anywhere.
As soon as he pulls, all you do is,
you stand still, put a little bit of a movement in behind him.
The dog will feel our movement and look back towards us.
We're then able to give them a visual thumbs-up cue,
to bring them to us, which we reward.
So, he feels you moving so he's moving with you. Yeah.
We can then start walking again.
Very quickly, what should start to happen is,
gravitates towards us.
Yeah, yeah, and he stays, like, around this area.
And he stays in this area.
Eventually, you won't have to use the food.
What they will learn over time is staying close to us,
on a nice, loose lead means they get to go places.
And when they pull, they don't.
Yeah, very good.
How do you think they're getting on?
I think Lupin will be listening.
I wasn't talking about Lupin. Oh.
Emilien? Yes!
He loves that dog pulling, he loves
that strong "look at my big dog"
attitude with him.
Cos he copes with it, he don't think it's a problem.
Lupe.
Well done.
Good boy. Really nice.
Good boy. So, when he pull like that, I just...
Now we stop.
Just move behind him,
move a little bit. There.
Nice work.
Good boy, well done. Brilliant.
All right. Shall we bring Kelly out and get you practising?
Yeah, yeah, yeah, yeah. Yeah? All right.
He's missed you, well, they both have.
They've both missed you. Oh, don't lie.
Head on in.
This is the start of getting you guys on the same page.
If you can get this technique right,
he'll understand what's needed from him
and hopefully be less anxious,
and the destructiveness will lessen.
You're going to take it from here. You've got it? Yeah.
You know what you need to do. OK.
All right, I'm the teacher now, OK?
What have you been doing first?
So, every time he pull, instead of pull him back,
just move your body on the side,
and he will slowly feel a pull on
the right. You see? Yeah.
OK, and good boy.
Thumb and give the treat after.
Yeah? So, thumb, then the treat.
There must be an opening for a job for him, is there?
Yeah, yeah, yeah.
All right. Are you stressed? Yeah.
Lupe.
Lupin.
Mm.
Lupe.
OK, stop. If he pull, very easy.
I just move on the side a little
bit, and look, straight, he know where I am.
I think this is hard for Kelly.
I think it's really hard for her
to take direction from Emilien. Yeah, yeah.
Oh.
Good. Good boy. Well done.
Very good, loved it. Good boy.
Ooh, Kelly, that was beautiful.
Heya, ba-ba-ba-ba.
Heya. Good boy.
Maya.
Come here.
I want you to come watch TV.
I bet you've never been told that before.
The behaviour in the back of the car
is as bad as I have ever seen.
so we need to really go back to basics.
Jo is exposing Maya to the sight and sound of wipers,
in the hope of better understanding her explosive reactions.
I'm going to give it some volume.
WIPERS SWOOSH
Good.
MAYA BARKS OK.
Right.
Maya. Ba-ba-ba.
MAYA BARKS
Ba-ba-ba-ba-ba-ba.
Yes.
Yeah.
How are you feeling?
He's uptight, I'm uptight.
You know, we're now worried about
how do we get home tonight? It's raining.
For you guys, it's extremely
stressful for both of you. It is.
It frightens me that we'll be driving along
and it's all quiet...
...and suddenly, "Oh!"
And it's a big shock for us.
I'm frightened it's going to kill him.
Well, I've worked all my life,
retired when I was 65, which was great,
and then we decided to go on holiday,
and we drove to Portugal in the caravan.
I suppose I'd been a bit stressed out.
On the Saturday morning...
...I had a bloody heart attack.
So frightening. I flatlined.
If he happens to die because of Maya, well...
...I don't know how I would cope.
I don't need this stress,
I really don't, because this can't take it.
That seems like a real fear for you.
He's got heart failure.
I've got to look after him.
How am I going to manage without my John?
How?
Can you go in and find that chicken?
Good girlie.
That's interesting.
So, we have little winces going on
when there's movement of the door.
OK, nice job, that's nice.
Good girl.
MAYA BARKS
Ah, OK.
Do you want to come out?
Take a break for a moment. Go find it.
Good girl.
When you're sitting and you're watching the dog
and you're scratching your head and you're thinking,
"I don't get it, I don't get it, I don't get it,"
you have to become a detective.
There is always more going on than meets the eye.
So, if I move this door...
Ah, it's the sound, isn't it?
It's the sound that's triggering her.
What I want her to do is look at the TV -
I've got no volume.
As soon as she spots it, I'm going to reward her.
Good.
She sees it, she knows what it is, cos we know,
cos you've had a bark at it,
but she's not losing the plot.
Good.
So, we've started to create a positive association...
Good.
...with the windscreen wiper.
Beautiful.
What's going on between the two of you in the car, when Maya kicks off?
Well, I shout, he shouts, she shouts, we all shout.
And then me and her have a bloody big argument.
Where is the conflict there?
Is it difference of opinions, or...?
John will say, "Shut the dog up,
"solve that problem."
And you lose your temper.
But I don't know how to make John
understand, I can't. Yeah.
Do you hear what she's saying? I do.
But you're making me feel guilty
that I can't solve that problem,
to make it better for you and for Maya.
What I think is critical here is
you need to be there for Jill as
much as she's been there for you.
So, it's YOUR fault!
THEY CHUCKLE
So, we want everything a lot more harmonious,
so that she's going to be in a much better position
to be a calm, relaxed, content dog
that does what we asK her to do.
You tell me to walk on one leg
and it'll fix her, I'll do it.
OK.
Whatever she tells us today...
...we don't meander off the path, we do it.
We've got to do it for Maya.
When I first came into this profession,
all I wanted to do was to teach dogs.
And I learnt very, very quickly,
the biggest part of your job is working with the people.
Dogs can create a big wedge in a relationship.
And it's a trainer's job to help to repair that.
Now we've got a little bit of a task for you
because we want to put all of this to the test.
Kelly and Emilien will have to work as a team,
to guide Lupin through our course,
a challenge designed to assess their
control of his lead pulling.
If he knocks any of those over,
go back to the start and start again.
To prevent this from happening,
they must use their new lead technique and thumbs-up cue.
Until you get on the same page,
nothing is going to change.
Remember, when you do that,
the destructiveness will lessen.
Kelly, you're going to keep your
earpiece in but, Emilien, I want you
to take your earpiece out.
OK.
You are going to direct Emilien.
Don't be too harsh on him.
I was just going to say no.
He's going to go forward and then
once he gets to the end, he's going to take
a 90-degree right turn to the two white boxes.
You have to walk through the middle,
through the aisle and then at the bottom,
do a 90-degree right-hand turn
and come back to the start. OK.
Are you ready? Yeah. I got it. OK, perfect.
OK, Lupe.
Lupe.
Here, wait, Lupe.
When he's put... No.
This way, walk with me.
Emilien, you're not moving your body a different direction.
OK. Don't stress so much.
You coming?
Lupe, Lupe.
Now stop, now stop. OK, stop.
No.
No, Emilien.
No, no, no, no.
OK, you missed the course.
He's not listening.
You don't do it like that.
You're working as a team.
Can you tell him in a more constructive way
of, like, "That was good but can you blah, blah, blah, blah?"
Rather than telling him, "You're not doing it right."
That's hard work, that.
PHONE RINGS
Good afternoon, the Dog Academy.
Sh. Sorry about that.
Welcome to my little training room.
Come on in.
After their training with Nanci,
it's now time for Jill and John to
see how Maya's been getting on with hers.
Oh, cheeky girl.
He doesn't kiss me like that any more!
All righty, so I think the problem
is that she has very sensitive hearing.
Every time the metal rattles on the crate...
...she winces. Ah.
The metal touching, the car door closing,
all these things are all things that
she finds really difficult.
And what we know is that when it's raining...
...dogs' hearing is amplified.
Gets louder? And it gets louder.
So, windscreen wipers,
that makes it even worse.
Can you believe that?
Poor girl.
When Maya's overwhelmed by the sounds,
that's when she gets frustrated and stressed
and that's why you're getting this barking.
So, we want to keep her calm,
so she doesn't feel overwhelmed
and she doesn't have to panic.
Maya, brrr, are you ready?
Going in? Good girl.
So, once she's in, I ask her to sit.
Good. Reward that.
I ask her to wait. Wait.
Good girl.
And see how calm Jo is being with her, and patient?
We're helping her feel more content.
All right?
I've never seen her do that, ever.
Good girl.
You OK, Jill?
All right?
It just proves that it can be done. Yeah.
That's a good girl.
It's all about sound for her.
Remember we said no more bickering?
As soon as you start to raise your voice,
then they pick up on it.
If she does start to get a little bit wound up,
then you just pause and give her a
minute to calm back down.
But here's the thing, when it comes to the big,
wide world, when you go home,
we're not going to be with you all the time.
So, we've set you a bit of a challenge.
Oh, my goodness.
So, that was good but when you got to the end,
you need to turn right, don't go through.
They're speaking to each other, that's better.
That's it, that's really good.
And right now, my love.
No. No, Emilien. Oh, you want right here? Yeah.
Oh, sorry, I thought it was this way.
That was perfect but come back and do it again, yeah. My bad.
Yeah, Kelly, remember the positives for him, yeah. Nice.
Well done, boys. Well done, boys.
OK, try it again.
Nice, yes.
Oh, lovely. Now stop. Now stop. OK, stop.
Lupe.
Yes. Ooh.
I think we take that as a win.
I'm going to take that as a win. Fabulous.
Yay. Lupe.
Look at the amount of attention and control you've got now.
Clumsy dog, tight space, nothing knocked off.
Yeah, yeah. Brilliant.
Now you're going to swap.
OK. So, I'll take my earpiece out now?
Yeah, take your earpiece out.
Ok, here we go, weave.
Let's do those beautiful weaves now.
When he pull, make sure you move on the side, Kel.
Perfect, yeah, you kill it. You kill it, Kel.
Come on, this way, Lupin.
Yeah, stop. Lupe, this way. Move the lead slowly.
Walk a little bit with him. Good boy.
Yeah, nice. Nice.
Thumbs up, treat. Well done.
Good boy. OK, now you go through the four box here.
Perfect.
It's really nice to see them working as a team. Yeah.
Let's go.
And after you come back to the gate, Kel, you absolutely kill it.
Oh, my gosh. Nothing knocked over.
Emilien, you are amazing.
Nothing knocked over, loose lead. Wow.
Yay.
Look at that. Yay!
He's like, "Whoa, I did something good!"
Even when he's been exhausted,
I've never had him, like, at my feet like this.
Come on. Brilliant. This way. Love it.
I'm so happy and I'm really shocked to my core.
I'm speechless with it. Yeah.
Fabulous, guys.
Nice, Kel, well done.
Good job, you kill it, well done.
I think we lost maybe a little bit this connection
and I think after today,
we bring it back together, to work
like a team, like we did before.
Put it there. Let's go.
The day we have, I want to say, like, "C'est magnifique."
Means, like, it's a beautiful day.
Lupe.
Good boy. Good boy.
The training has been magnifique
and the teamwork been magnifique, so, yeah.
I think c'est magnifique.
TOGETHER: Good boy.
Oh, he's done us so proud.
Lay down. Good dogs.
Wait.
With me. Good.
It's time to put things to the test.
Equipped with an understanding of Maya's sound sensitivity,
Jill and John must keep her calm in
the car with the wipers on.
To replicate life outside of the academy,
they must do this without the support of Nanci and Jo.
Remember, guys, this is a test that
you're going to tackle together.
It's all about you staying calm. Yeah.
And I want you both to support one another.
Oh, OK. Good luck.
At the Dog Academy...
It's going to be OK, innit?
Yes, yes, it is.
...Jill and John are about to take on
their final challenge.
Here we go. They look nervous.
Good girl, good girl.
In you go.
In you go. Sit, Maya, sit.
They haven't given her a chance to calm.
No.
MAYA BARKS Big door bang.
Maya, what's this?
Can you put the windscreen wiper on?
They're rushing things.
They're not giving her a chance to come back down.
MAYA BARKS
No, no, no.
Here, Maya, hang on, let me get the food.
MAYA BARKS
Sh, sh, sh, sh.
Maya, Maya. OK, good girl. No, John, John.
They're going too fast, they need to slow down.
Maya.
Maya, Maya.
Maya. Mm.
John.
All right, guys, Maya's a little bit stressed...
...so let's reset. OK.
I'm coming, I'm coming.
So, we just went a bit too quick.
And there's lots of noises.
The noise of the door opening and closing,
that's where she started to lose it.
So, this time, I want you to instead
of deciding to progress because YOU guys are ready,
I want you to decide to progress
because you believe that Maya is ready and that she's calm.
Yes.
And, remember, it's all about sound for her, sound sensitivity.
Slowly.
John.
John, get back here.
Go slowly.
Good girl.
Good girl. John, John, John.
Just give her time to calm down a little bit.
Yep. Good girl, Maya.
Sit.
Sh, sit.
There's a good girl.
Good girl, Maya.
Oh, look, this is lovely.
Well done, Jill.
She's calm before the car.
Right.
Sit down. That's a good girl. Good girl.
I'll tell you when to shut that in a minute.
I know.
There's a good girl.
They're working as a team, which is really good. This is much better.
Lie down, Maya.
That's a good girl. That's it, you lie there.
And he's keeping his tone really low as well.
Oh, he's really good, yes. He's whispering. He's really gotten it.
Close the doors.
I hope he doesn't slam the door.
Gently, gently, gently, gently.
Nice and quiet.
- Good girl, Maya. - Oh, my gosh, oh, my gosh.
Good girl.
Yes. She's calm.
Can you put the windscreen wiper on?
This is the big test.
I don't like this.
She completely ignored it.
JOHN LAUGHS
She's so quiet.
This is crazy.
Yes! Yes!
No biting the bars, no barking her head off.
And this is after eight and a half years
of consistent freakout when the wipers are on.
I can't believe it, this is not my dog.
Did you think we would get this today? No.
A calm Maya? No.
Can't find the words at the moment, to thank you enough.
I still wonder if she is my dog
or whether it's another dog that
they've brought in and painted.
Because, honestly, it's unbelievable.
They've really opened our eyes.
There's light at the end of the tunnel now.
We're going to be able to go out and enjoy the rest of our lives.
I haven't got a headache now.
The odd dog toy that gets disembowelled,
the odd cushion corner that...
But he doesn't destroy it, though, does he?
He just chews, like a comfort thing.
Come on, Lupe.
My youngest daughter, who was eight at the time,
she's never been able to walk him
and he was walking by her side,
the lead was slack, he was calm.
No pulling.
I want another dog!
It was like a miracle cure, it really was.
Good girl.
We managed to go on holiday.
She got in the car and she never made a sound.
The windscreen wipers are going.
What an improvement.
And more importantly, we're able to visit my family.
All right, all right, all right!
Next time, at The Dog Academy...
This is chaotic.
ALL DOGS BARK
How much training
do you guys do now? None.
He's reactive towards other dogs.
How is this impacting your life?
Oh...
...it's hard.
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