1 00:00:07,507 --> 00:00:09,274 [woman 1] When I woke up from my surgery, 2 00:00:10,677 --> 00:00:13,012 my mother was standing beside my bed. 3 00:00:14,647 --> 00:00:17,549 But there's a lot of dark 4 00:00:17,584 --> 00:00:19,318 in the hospital as well. 5 00:00:20,553 --> 00:00:24,089 [woman 2] You would get this uneasy feeling... 6 00:00:24,124 --> 00:00:25,557 [growling] 7 00:00:25,592 --> 00:00:29,028 ...because you knew that you were not alone. 8 00:00:30,363 --> 00:00:32,865 [woman 1] I saw this apparition... 9 00:00:33,233 --> 00:00:34,433 [screaming] 10 00:00:34,467 --> 00:00:38,170 Whatever it was had ill intentions. 11 00:00:39,539 --> 00:00:40,572 Get out! 12 00:00:40,607 --> 00:00:42,674 [woman 2] His eyes were black. 13 00:00:43,476 --> 00:00:46,378 Something was taking over my body. 14 00:00:47,647 --> 00:00:52,951 I have never ever been that scared in my life. 15 00:00:53,653 --> 00:00:55,354 [theme music playing] 16 00:01:01,227 --> 00:01:02,294 [screaming] 17 00:01:18,812 --> 00:01:23,449 [narrator] It's 2019, in a Canadian industrial town. 18 00:01:23,483 --> 00:01:27,019 Michelle Wadge is facing the fight of her life. 19 00:01:28,288 --> 00:01:30,956 July 2018, 20 00:01:30,990 --> 00:01:34,293 I was diagnosed with a form of thyroid cancer. 21 00:01:37,864 --> 00:01:42,401 I had surgery to have my 18.5cm tumor removed 22 00:01:42,435 --> 00:01:44,069 out of my chest. 23 00:01:46,372 --> 00:01:48,707 Finding out at 37 years old 24 00:01:48,741 --> 00:01:52,478 that you have cancer is absolutely terrifying. 25 00:01:53,513 --> 00:01:56,048 You don't know what's gonna happen the next day, 26 00:01:56,082 --> 00:02:00,886 you don't know if you have six months to plan for the rest of your life. 27 00:02:01,321 --> 00:02:02,988 [machine beeping] 28 00:02:03,756 --> 00:02:06,758 In order to crack my chest open, 29 00:02:06,793 --> 00:02:11,897 they had to stop my heart, and I was physically dead for 4 minutes and 31 seconds, 30 00:02:11,931 --> 00:02:14,333 while they proceeded to take the tumor out. 31 00:02:19,806 --> 00:02:21,340 [narrator] Six hours later, 32 00:02:21,374 --> 00:02:23,442 Michelle is in her recovery room. 33 00:02:26,846 --> 00:02:30,349 [Michelle] This is where it's gonna get really emotional for me, 34 00:02:30,383 --> 00:02:32,084 because I haven't told anybody this. 35 00:02:32,585 --> 00:02:35,354 Except... you guys. 36 00:02:50,303 --> 00:02:52,004 Mom? 37 00:02:55,341 --> 00:02:58,377 My mother passed away May of 2013, 38 00:02:58,411 --> 00:03:00,646 and when I woke up from my surgery, 39 00:03:00,680 --> 00:03:02,314 my mother was standing beside my bed. 40 00:03:04,817 --> 00:03:06,552 She didn't say anything to me, 41 00:03:06,586 --> 00:03:09,254 she didn't speak in anyway, 42 00:03:09,289 --> 00:03:10,455 but, the love in her eyes, 43 00:03:10,490 --> 00:03:13,392 and the warmth that I felt from her, 44 00:03:13,426 --> 00:03:15,994 made me know that everything's gonna be okay. 45 00:03:17,230 --> 00:03:18,530 Mom? 46 00:03:18,565 --> 00:03:19,965 [sobbing] 47 00:03:28,408 --> 00:03:30,509 [Michelle] That was my first encounter 48 00:03:30,543 --> 00:03:32,611 with an apparition ever. 49 00:03:32,645 --> 00:03:35,147 But that wasn't the only one. 50 00:03:36,182 --> 00:03:37,883 Something in me 51 00:03:37,917 --> 00:03:40,219 and about me had completely changed. 52 00:03:47,594 --> 00:03:50,262 [narrator] Six months after her surgery, 53 00:03:50,296 --> 00:03:51,697 Michelle is in remission 54 00:03:51,731 --> 00:03:55,801 and working at the very hospital that saved her life. 55 00:03:56,436 --> 00:03:58,370 It has a place in my heart. 56 00:03:58,404 --> 00:04:01,006 I'm very drawn to that place. 57 00:04:04,244 --> 00:04:06,211 I work in the cafeteria. 58 00:04:07,380 --> 00:04:09,314 I love my job because 59 00:04:09,349 --> 00:04:10,682 I have a sense of pride. 60 00:04:11,918 --> 00:04:15,854 Keeping the doctors and the nurses and the PSW's fed, 61 00:04:15,888 --> 00:04:17,889 and keeping their brains all to their full potential, 62 00:04:17,924 --> 00:04:22,427 so they can do whatever they can for the patients of our hospital. 63 00:04:24,130 --> 00:04:29,167 But not everything that occurs in a hospital is always a good thing. 64 00:04:29,202 --> 00:04:31,603 There's a lot of dark 65 00:04:31,638 --> 00:04:33,338 in a hospital as well. 66 00:04:46,252 --> 00:04:46,985 [gasping] 67 00:04:47,820 --> 00:04:49,688 It was very, very early morning 68 00:04:49,722 --> 00:04:53,292 and my supervisor and I, we were prepping for the breakfast rush. 69 00:04:53,326 --> 00:04:54,459 Where's the bacon? 70 00:04:54,494 --> 00:04:55,661 It's right there. 71 00:04:56,929 --> 00:05:01,300 [Michelle] I had set the tray of bacon on the cooling table 72 00:05:01,334 --> 00:05:02,434 in order to get prepped. 73 00:05:07,507 --> 00:05:08,373 What the hell? 74 00:05:09,575 --> 00:05:13,178 [Michelle] How does a huge pan of bacon 75 00:05:13,212 --> 00:05:14,513 just up and disappear? 76 00:05:14,547 --> 00:05:17,416 It doesn't have legs. I know it didn't walk away. 77 00:05:18,418 --> 00:05:20,385 It... It can't be. 78 00:05:20,420 --> 00:05:22,087 I... I took it out. 79 00:05:24,557 --> 00:05:28,160 The tray of bacon is back in the warming oven. 80 00:05:32,632 --> 00:05:34,766 It was about eight o'clock in the morning. 81 00:05:34,801 --> 00:05:37,269 Nobody else in there whatsoever. 82 00:05:37,303 --> 00:05:41,506 The other staff don't start until about an hour and a half later. 83 00:05:41,541 --> 00:05:44,376 My supervisor and I were flabbergasted. 84 00:05:47,613 --> 00:05:51,950 Very weird and confusing. I was very, very puzzled. 85 00:05:57,223 --> 00:05:59,891 When we close the cafeteria at night time, 86 00:05:59,926 --> 00:06:04,596 the kitchen has to be in a certain pristine order. 87 00:06:04,630 --> 00:06:06,331 Everything has a place. 88 00:06:11,304 --> 00:06:13,138 [objects clattering] 89 00:06:19,846 --> 00:06:23,215 The next morning, there was another incident, 90 00:06:29,489 --> 00:06:30,422 [gasps] 91 00:06:36,462 --> 00:06:38,530 It was almost like somebody 92 00:06:38,564 --> 00:06:41,833 had flipped all the pots and pans upside down, 93 00:06:41,868 --> 00:06:44,369 and they were stacked on each other. 94 00:06:44,404 --> 00:06:47,038 But how they were stacked was weird. 95 00:06:50,309 --> 00:06:52,244 [screaming] 96 00:06:52,278 --> 00:06:53,412 [objects clattering] 97 00:06:53,446 --> 00:06:55,046 What the hell? 98 00:06:59,185 --> 00:07:04,389 [Michelle] We did not know what to think of this whole situation. 99 00:07:04,424 --> 00:07:07,359 Both of us bought it down to, 100 00:07:07,393 --> 00:07:10,095 there was something in that kitchen with us. 101 00:07:15,501 --> 00:07:18,503 Something definitely wanted our attention. 102 00:07:19,405 --> 00:07:21,473 Maybe there was a message for somebody, 103 00:07:21,507 --> 00:07:23,375 maybe there was a message for me. 104 00:07:26,279 --> 00:07:28,046 I was definitely scared. 105 00:07:35,555 --> 00:07:38,390 Shortly after, I had to go to the basement 106 00:07:38,424 --> 00:07:41,159 to have a photo ID made for a staff member. 107 00:07:51,237 --> 00:07:55,207 The photo room also happens to be where the morgue is as well. 108 00:07:56,776 --> 00:08:00,278 I was so nervous, I had this feeling 109 00:08:00,313 --> 00:08:02,047 that somebody was watching me. 110 00:08:02,081 --> 00:08:06,351 It was like, all the little hairs on the back of my neck stood up. 111 00:08:08,721 --> 00:08:11,223 I could not shake that feeling. 112 00:08:14,494 --> 00:08:16,495 We've all had that experience 113 00:08:16,529 --> 00:08:19,498 of being alone in a room but being convinced 114 00:08:19,532 --> 00:08:21,800 that somebody else is in there with us. 115 00:08:21,834 --> 00:08:24,736 That we're being watched by unseen eyes. 116 00:08:24,770 --> 00:08:26,805 Maybe it's just our imagination. 117 00:08:26,839 --> 00:08:28,139 But maybe, 118 00:08:28,174 --> 00:08:32,544 especially in the case of somebody who's sensitive, like Michelle, 119 00:08:32,578 --> 00:08:34,212 it's something more than that. 120 00:08:37,783 --> 00:08:41,419 [Michelle] There was a wheelchair leaned up against the wall. 121 00:08:48,895 --> 00:08:52,964 The wheelchair started moving very slowly. 122 00:08:55,635 --> 00:08:58,670 Almost like somebody was sitting in it 123 00:08:58,704 --> 00:09:01,806 and taking their foot and moving themselves 124 00:09:01,841 --> 00:09:04,543 back and forth and back and forth, 125 00:09:04,577 --> 00:09:06,177 and back and forth. 126 00:09:12,485 --> 00:09:14,152 [breathes shakily] 127 00:09:17,957 --> 00:09:18,790 [gasping] 128 00:09:18,824 --> 00:09:23,395 I saw this apparition or mass or thing, 129 00:09:23,429 --> 00:09:25,397 or whatever you wanna call it. 130 00:09:27,166 --> 00:09:28,934 Whatever it was, 131 00:09:29,468 --> 00:09:31,269 had ill intentions. 132 00:09:31,304 --> 00:09:32,971 [screaming] 133 00:09:34,173 --> 00:09:37,175 It was every single thing I have ever been scared of 134 00:09:37,209 --> 00:09:38,677 in my entire life. 135 00:09:40,079 --> 00:09:45,283 It was as black as night, is the only way I could describe it. 136 00:09:45,318 --> 00:09:48,153 I was terrified. 137 00:09:54,894 --> 00:09:58,530 It was making its way in through the doors to the morgue. 138 00:09:58,564 --> 00:10:02,400 This seven foot solid black thing 139 00:10:02,435 --> 00:10:04,669 slid through this crack. 140 00:10:04,704 --> 00:10:08,340 And I knew at that point I had to get out of there right away. 141 00:10:08,374 --> 00:10:09,341 [gasping] 142 00:10:11,444 --> 00:10:13,111 [panting] 143 00:10:22,121 --> 00:10:23,121 [panting] 144 00:10:27,493 --> 00:10:31,363 I was visibly shaking, almost to the point of tears. 145 00:10:33,366 --> 00:10:34,265 You okay? 146 00:10:37,269 --> 00:10:38,303 Yeah. 147 00:10:39,805 --> 00:10:42,073 [Michelle] I didn't say anything to him at that point 148 00:10:42,708 --> 00:10:44,576 because I couldn't explain 149 00:10:44,610 --> 00:10:47,746 what I saw or what I had felt. 150 00:10:47,780 --> 00:10:50,281 I couldn't gather my thoughts at first, 151 00:10:50,316 --> 00:10:52,083 and that's not me. 152 00:10:56,389 --> 00:10:57,722 [sirens wailing in distance] 153 00:10:57,757 --> 00:11:00,692 I went back to work, tried to get into my groove, 154 00:11:00,726 --> 00:11:04,162 you know, tried to forget everything that's happened. 155 00:11:06,298 --> 00:11:08,266 [eerie giggling] 156 00:11:19,478 --> 00:11:21,680 [Michelle] As I was coming out of the fridge, 157 00:11:21,714 --> 00:11:24,382 I could hear what I thought 158 00:11:24,417 --> 00:11:26,451 was a distinctive little giggle. 159 00:11:26,485 --> 00:11:28,053 [mimicking giggling] 160 00:11:28,454 --> 00:11:30,221 [eerie giggling] 161 00:11:36,662 --> 00:11:38,296 Did you hear that? 162 00:11:44,503 --> 00:11:45,637 Nothing. 163 00:11:45,671 --> 00:11:48,139 [Michelle] I kind of brushed it off at first. 164 00:11:56,849 --> 00:11:58,183 [eerie giggling] 165 00:11:58,217 --> 00:12:02,320 [Michelle] Later, as I was closing, the giggles started again. 166 00:12:02,354 --> 00:12:04,622 [giggling continues] 167 00:12:04,657 --> 00:12:10,328 It was pretty much anywhere I walked in that hospital. 168 00:12:18,437 --> 00:12:21,005 It was like I was being followed. 169 00:12:35,588 --> 00:12:38,056 Next morning, it started again. 170 00:12:39,492 --> 00:12:42,026 [eerie giggling] 171 00:12:48,334 --> 00:12:52,003 [giggling continues] 172 00:12:54,273 --> 00:12:55,240 Did you hear that? 173 00:12:59,078 --> 00:13:00,845 [Michelle] And he goes, "Can you hear that giggling?" 174 00:13:00,880 --> 00:13:03,581 At that point in time, I knew, right there, 175 00:13:03,616 --> 00:13:04,949 that it wasn't all in my head, 176 00:13:04,984 --> 00:13:09,120 and there was something that was following me around, giggling. 177 00:13:09,155 --> 00:13:12,357 [eerie giggling] 178 00:13:13,893 --> 00:13:17,428 All these occurrences in the past couple of weeks 179 00:13:17,463 --> 00:13:20,565 happening, basically surrounding me, 180 00:13:20,599 --> 00:13:22,667 really had my red flags up. 181 00:13:23,636 --> 00:13:26,337 I really, really felt that something was 182 00:13:26,372 --> 00:13:28,573 specifically trying to get my attention. 183 00:13:28,607 --> 00:13:32,277 [eerie giggling] 184 00:13:36,215 --> 00:13:37,148 Hello? 185 00:13:38,184 --> 00:13:39,450 [giggling continues] 186 00:13:39,485 --> 00:13:41,152 So I started talking to it. 187 00:13:45,558 --> 00:13:47,492 - I know you're here. - What are you doing? 188 00:13:47,526 --> 00:13:48,960 [shushing] 189 00:13:56,802 --> 00:13:59,270 I'm trying to find out what you want. 190 00:14:01,173 --> 00:14:04,375 [eerie sobbing] 191 00:14:07,613 --> 00:14:08,613 Do you need help? 192 00:14:08,647 --> 00:14:10,381 [sobbing continues] 193 00:14:13,485 --> 00:14:15,787 I thought maybe they don't know that they're dead. 194 00:14:16,655 --> 00:14:18,423 They don't know that they have passed on. 195 00:14:18,457 --> 00:14:19,891 [sobbing continues] 196 00:14:19,925 --> 00:14:23,595 And things like moving pots and pans and the giggles, 197 00:14:23,629 --> 00:14:25,663 maybe this was somebody trying to reach out to me 198 00:14:25,698 --> 00:14:29,167 saying, "Hey, I'm here. I need your help" 199 00:14:31,804 --> 00:14:33,905 - Dear Lord... - [sobbing continues] 200 00:14:34,607 --> 00:14:37,242 ...a lost soul is here with me. 201 00:14:39,745 --> 00:14:42,747 A soul that needs your help to cross over. 202 00:14:42,781 --> 00:14:47,051 I said a little prayer, sending them into the light. 203 00:14:47,553 --> 00:14:49,187 Please help them. 204 00:14:50,322 --> 00:14:52,056 Help them find their way. 205 00:14:57,263 --> 00:14:58,396 [sobbing ceases] 206 00:14:59,665 --> 00:15:01,766 [Michelle] And after that was done, 207 00:15:01,800 --> 00:15:04,235 I didn't feel anything in that kitchen anymore. 208 00:15:04,270 --> 00:15:05,403 It felt a lot lighter. 209 00:15:05,437 --> 00:15:06,437 [sighs in relief] 210 00:15:07,439 --> 00:15:08,706 It was almost like the air 211 00:15:08,741 --> 00:15:11,342 was a little bit easier to breathe. 212 00:15:15,948 --> 00:15:19,417 I sat in the cafeteria table on my lunch break, 213 00:15:19,451 --> 00:15:21,653 and just tried to process my thoughts, 214 00:15:21,687 --> 00:15:23,154 and that's when I came to the conclusion, 215 00:15:23,188 --> 00:15:27,592 "Okay, Michelle, you got something here that everybody else doesn't have." 216 00:15:28,427 --> 00:15:31,796 The surgery, and dying on the table 217 00:15:32,765 --> 00:15:36,067 has allowed me to connect with the other side. 218 00:15:37,836 --> 00:15:42,573 Michelle has undergone a life or death surgery. 219 00:15:42,608 --> 00:15:45,443 She had her heart stopped by the surgeon 220 00:15:45,477 --> 00:15:47,045 for four and a half minutes. 221 00:15:47,079 --> 00:15:51,115 Which means she was technically dead for that period of time. 222 00:15:51,150 --> 00:15:55,086 And time and time again, we hear these experiences of people, 223 00:15:55,120 --> 00:15:58,222 men and women that passed through death's door, 224 00:15:58,257 --> 00:15:59,390 even for a brief period, 225 00:15:59,425 --> 00:16:01,759 and when they come back, they are changed. 226 00:16:01,794 --> 00:16:04,729 Their perception of the world has broadened. 227 00:16:05,397 --> 00:16:07,131 They're able to see spirits. 228 00:16:07,166 --> 00:16:10,101 They're able to hear spirit voices. 229 00:16:14,873 --> 00:16:17,542 [Michelle] Once I confronted the spirit, 230 00:16:17,576 --> 00:16:19,477 I honestly thought that would be it. 231 00:16:19,511 --> 00:16:21,446 That would be it for the experiences 232 00:16:21,480 --> 00:16:23,214 that I've had at the hospital. 233 00:16:25,617 --> 00:16:31,222 And that's when I had the most terrifying experience of my life. 234 00:16:51,810 --> 00:16:53,544 My supervisor had informed me 235 00:16:53,579 --> 00:16:56,347 that we're not allowed to keep any of our personal belongings 236 00:16:56,382 --> 00:16:57,582 up in our workspace, 237 00:16:57,616 --> 00:17:00,651 and that there's a locker room downstairs. 238 00:17:00,686 --> 00:17:04,022 So I had to go to the dreaded basement again. 239 00:17:14,666 --> 00:17:17,335 I could feel my anxiety rising. 240 00:17:17,369 --> 00:17:18,669 It's a huge room. 241 00:17:18,704 --> 00:17:23,408 There has to be about 1,500 to 2,000 lockers in there, 242 00:17:23,442 --> 00:17:24,976 if not more. 243 00:17:25,010 --> 00:17:28,413 This is the locker room for the entirety of the hospital. 244 00:17:31,417 --> 00:17:32,984 [rattling] 245 00:17:41,226 --> 00:17:42,226 Hello? 246 00:17:44,263 --> 00:17:46,330 Is... somebody in here? 247 00:17:48,634 --> 00:17:51,269 It was eerily silent. 248 00:17:55,707 --> 00:17:58,576 You couldn't hear the furnace, you couldn't hear the lights above. 249 00:17:58,610 --> 00:18:00,478 And usually, with fluorescent lights, 250 00:18:00,512 --> 00:18:02,213 you will hear them... [mimics buzzing] 251 00:18:04,216 --> 00:18:05,349 [breathing shakily] 252 00:18:06,085 --> 00:18:07,051 [exhales] 253 00:18:20,632 --> 00:18:24,302 There was no sound at all. Nothing. 254 00:18:28,807 --> 00:18:30,808 A locker is made out of metal. 255 00:18:30,843 --> 00:18:35,179 I would think that there would be some sort of sound. 256 00:18:46,725 --> 00:18:51,028 Nothing. Not a sound at all. 257 00:18:53,765 --> 00:18:58,102 And I started to feel really, really strange. 258 00:18:59,771 --> 00:19:05,376 It almost felt like something was taking over my body. 259 00:19:05,410 --> 00:19:09,247 Almost like I was being engulfed 260 00:19:09,281 --> 00:19:11,983 in a big cloud of fear. 261 00:19:14,486 --> 00:19:17,455 My heart was pounding out of my chest. 262 00:19:17,489 --> 00:19:20,158 The hairs of my neck were standing. 263 00:19:23,662 --> 00:19:25,696 My mouth went very, very dry, 264 00:19:25,731 --> 00:19:29,734 and I had this really distinct metallic taste, 265 00:19:29,768 --> 00:19:32,069 like having a mouthful of blood. 266 00:19:40,679 --> 00:19:44,248 My brain was saying it's time to run, 267 00:19:44,283 --> 00:19:46,250 but my feet didn't wanna move. 268 00:20:14,246 --> 00:20:16,013 [locker opening] 269 00:20:17,416 --> 00:20:19,383 [lockers rattling] 270 00:20:26,725 --> 00:20:31,195 The one set of lockers, they started opening slowly, 271 00:20:31,230 --> 00:20:34,398 one by one by one. 272 00:20:34,433 --> 00:20:35,366 [gasps] 273 00:20:37,736 --> 00:20:41,239 [breathing shakily] Stop, stop, stop, stop, stop. 274 00:20:42,174 --> 00:20:43,307 Stop. 275 00:20:45,944 --> 00:20:50,214 And then, boom! There was the black mask again. 276 00:20:51,216 --> 00:20:53,217 [screaming in terror] 277 00:20:53,252 --> 00:20:54,018 I was terrified. 278 00:20:55,187 --> 00:20:57,355 There was something in there that wanted me to know, 279 00:20:57,389 --> 00:21:00,391 "Hey, I'm here," and that's terrifying. 280 00:21:01,493 --> 00:21:04,262 Stop. Stop. 281 00:21:04,296 --> 00:21:08,366 [Michelle] The feeling that I got from it, it wasn't a good feeling. 282 00:21:08,400 --> 00:21:12,036 It wasn't a feeling of light-hearted play. 283 00:21:15,307 --> 00:21:16,240 Stop! 284 00:21:18,310 --> 00:21:19,310 Leave me alone! 285 00:21:21,280 --> 00:21:23,981 [screaming in terror] 286 00:21:25,784 --> 00:21:29,453 Whatever was in that locker room with me 287 00:21:29,488 --> 00:21:32,456 was not of good intention. It was evil. 288 00:21:32,491 --> 00:21:34,091 It was dark. 289 00:21:36,461 --> 00:21:37,962 It had an intention in mind, 290 00:21:37,996 --> 00:21:42,133 and I did not want to be the one to find out what that intention was. 291 00:21:44,469 --> 00:21:46,137 [sobbing] 292 00:21:48,373 --> 00:21:49,674 [breathing frantically] 293 00:21:49,708 --> 00:21:53,044 I got out of there and I physically cried. 294 00:21:53,078 --> 00:21:55,246 [sobbing] 295 00:21:56,481 --> 00:22:01,085 [sobbing, panting] 296 00:22:02,254 --> 00:22:03,087 Hey. 297 00:22:03,555 --> 00:22:05,056 Are you all right? 298 00:22:08,660 --> 00:22:11,128 I'm never going into that basement again. 299 00:22:12,331 --> 00:22:13,864 What the hell happened? 300 00:22:14,733 --> 00:22:16,834 [Michelle] And from that day forward, 301 00:22:16,868 --> 00:22:19,403 I refused to go down into the basement. 302 00:22:19,438 --> 00:22:20,404 [sobbing] 303 00:22:20,439 --> 00:22:22,540 Anytime they try to send me down there, 304 00:22:22,574 --> 00:22:26,310 "Nope. You can fire me before I go back down there." 305 00:22:26,345 --> 00:22:28,446 That's how terrified I was. 306 00:22:28,480 --> 00:22:30,548 I'm willing to lose my job 307 00:22:30,582 --> 00:22:33,417 as long as I don't have to go back into that basement. 308 00:22:38,490 --> 00:22:41,959 I definitely now believe that it doesn't matter. 309 00:22:41,993 --> 00:22:45,830 A hospital, anywhere that there is life, 310 00:22:45,864 --> 00:22:49,200 or death, traumatic experiences, 311 00:22:49,234 --> 00:22:51,302 natural experiences, 312 00:22:51,336 --> 00:22:53,771 there's gonna be paranormal activity. 313 00:22:53,805 --> 00:22:54,939 If you have unfinished business, 314 00:22:54,973 --> 00:22:58,209 that you will stay behind to finish your business. 315 00:23:00,045 --> 00:23:05,216 Usually, every day, there's something that happens at work. 316 00:23:06,518 --> 00:23:07,518 - [crashes] - [terrified scream] 317 00:23:08,854 --> 00:23:12,656 [Michelle] I might see something, or I might hear something, 318 00:23:12,691 --> 00:23:15,659 but that's become my everyday normal now. 319 00:23:15,694 --> 00:23:19,864 This is what I'm used to. This is what I'm subjected to. 320 00:23:19,898 --> 00:23:24,535 So, unless anything feels malicious, or dark, 321 00:23:24,569 --> 00:23:27,538 or bad or evil in any way, shape, or form, 322 00:23:27,572 --> 00:23:29,073 I just embrace it. 323 00:23:29,107 --> 00:23:33,511 I let it go, and I say, "There's enough room here for the both of us." 324 00:23:33,545 --> 00:23:35,146 And that's it. 325 00:23:49,294 --> 00:23:50,294 [growling] 326 00:24:01,807 --> 00:24:04,041 [narrator] At a group home for youth, 327 00:24:04,075 --> 00:24:08,479 May Gagne is starting her shift as a caseworker. 328 00:24:08,513 --> 00:24:12,383 My duties include taking care of the clients 329 00:24:12,417 --> 00:24:15,920 of their daily routines, bathing, feeding, 330 00:24:16,455 --> 00:24:18,989 recreational activities. 331 00:24:19,691 --> 00:24:21,959 That is so gross. 332 00:24:22,561 --> 00:24:25,162 I enjoy making them laugh. 333 00:24:25,197 --> 00:24:26,564 - Oh. - No, no. 334 00:24:26,598 --> 00:24:29,400 [laughing] 335 00:24:30,502 --> 00:24:32,770 - Hey. - [laughing] 336 00:24:33,705 --> 00:24:37,007 And it puts a smile on your face everyday. 337 00:24:42,347 --> 00:24:44,615 [suspenseful music playing] 338 00:24:44,649 --> 00:24:46,517 - [growls] - Screw you, Steve! 339 00:24:46,551 --> 00:24:48,052 [Steve laughs] 340 00:24:48,687 --> 00:24:49,653 I'm gonna kill you for that. 341 00:24:49,688 --> 00:24:53,624 I spent my night shift with my co-worker, 342 00:24:53,658 --> 00:24:55,693 and he was quite the character, 343 00:24:55,727 --> 00:24:57,628 and he would scare the crap out of me 344 00:24:57,662 --> 00:25:01,532 just because he thought it was funny to see me freaking jump. 345 00:25:01,566 --> 00:25:05,169 He was a riot. We had so much fun on the night shift. 346 00:25:08,840 --> 00:25:13,210 [narrator] But May senses that the facility holds dark secrets. 347 00:25:13,245 --> 00:25:16,247 [May] The house is approximately a hundred years old. 348 00:25:19,150 --> 00:25:20,484 [exhales] 349 00:25:20,519 --> 00:25:23,020 The house had a weird vibe to it. 350 00:25:25,390 --> 00:25:27,191 It was creepy... 351 00:25:28,126 --> 00:25:29,059 [growling] 352 00:25:29,661 --> 00:25:31,161 ...especially in the basement. 353 00:25:33,698 --> 00:25:36,033 I hated going down there by myself. 354 00:25:44,609 --> 00:25:47,611 The hair would kind of go up on the back of your neck, 355 00:25:49,014 --> 00:25:53,517 you would get kinda like this uneasy feeling because you knew 356 00:25:53,552 --> 00:25:56,587 that you were not alone 357 00:25:56,621 --> 00:26:01,458 and that you were being watched. 358 00:26:01,493 --> 00:26:03,994 All the time, all the time. 359 00:26:06,898 --> 00:26:10,301 It was just a feeling that you're not alone. 360 00:26:10,335 --> 00:26:13,003 [eerie panting] 361 00:26:16,775 --> 00:26:21,245 I could feel something breathing on the back of my neck. 362 00:26:21,279 --> 00:26:23,113 I started to shake, 363 00:26:23,148 --> 00:26:27,518 and I got shivers going up and down my entire body. 364 00:26:27,552 --> 00:26:31,922 The little hairs on the back of my neck were standing up 365 00:26:31,957 --> 00:26:35,492 and it was like a tingling feeling going up into my head 366 00:26:35,527 --> 00:26:37,962 and over my body. 367 00:26:40,532 --> 00:26:43,667 [growling] 368 00:26:43,702 --> 00:26:47,037 What was behind me. From what I felt... 369 00:26:48,139 --> 00:26:49,440 [inhales] 370 00:26:49,474 --> 00:26:50,374 ...was dark. 371 00:26:58,483 --> 00:27:01,218 [growling] 372 00:27:03,388 --> 00:27:05,456 I saw this vision, a man, 373 00:27:05,490 --> 00:27:08,258 and he was very angry. 374 00:27:08,293 --> 00:27:09,994 [growls] 375 00:27:17,268 --> 00:27:18,135 And then he disappeared. 376 00:27:18,436 --> 00:27:19,970 [panting] 377 00:27:31,549 --> 00:27:33,951 Boy, did I ever bolted out of there. 378 00:27:34,753 --> 00:27:39,323 - [sobbing] - Hey. What's up with you? 379 00:27:40,458 --> 00:27:42,126 There's something down there. 380 00:27:43,962 --> 00:27:45,462 You want me to call ghostbusters for you? 381 00:27:45,497 --> 00:27:47,998 I'm serious. I'm not imagining it. 382 00:27:48,033 --> 00:27:49,800 He didn't really believe in the paranormal. 383 00:27:49,834 --> 00:27:55,005 Hey. It's okay to be scared. It's just a creepy basement. 384 00:27:56,408 --> 00:27:57,341 Yeah. 385 00:28:11,990 --> 00:28:16,460 After all our work was done, we ended watching ghost shows. 386 00:28:16,494 --> 00:28:17,428 - [growls from laptop] - [gasps] 387 00:28:20,832 --> 00:28:24,401 -Don't worry. I'll protect you. -Stop it. 388 00:28:28,406 --> 00:28:29,973 [distant knocking] 389 00:28:30,775 --> 00:28:32,042 [May] We heard knocking, 390 00:28:32,077 --> 00:28:37,014 and someone running up and down the stairs from the basement. 391 00:28:37,048 --> 00:28:39,550 There's no way anyone could have got past us. 392 00:28:39,584 --> 00:28:41,185 [knocking] 393 00:28:45,323 --> 00:28:49,093 [May] We assumed that it was a client from upstairs coming down. 394 00:29:13,618 --> 00:29:15,052 There's no one here. 395 00:29:30,301 --> 00:29:33,036 [growling] 396 00:29:35,740 --> 00:29:39,109 There was nobody there. No one. 397 00:29:41,446 --> 00:29:43,213 [footsteps approaching] 398 00:29:45,450 --> 00:29:49,219 We could hear footsteps running up the stairs. 399 00:29:52,824 --> 00:29:58,061 And it was fast, it was like, not normal walking up the stairs. 400 00:30:04,502 --> 00:30:05,836 We could hear... 401 00:30:05,870 --> 00:30:09,673 the urgency in the footsteps going up and down, 402 00:30:09,707 --> 00:30:12,409 like someone was trying to get out. 403 00:30:13,411 --> 00:30:15,145 [eerie panting] 404 00:30:23,955 --> 00:30:28,192 I was so scared 'cause I've never experienced that before. 405 00:30:29,294 --> 00:30:30,394 [exhales] 406 00:30:35,700 --> 00:30:36,733 [narrator] Despite feeling uneasy, 407 00:30:36,768 --> 00:30:40,103 May is unable to avoid the basement. 408 00:30:41,973 --> 00:30:47,978 [May] I had to go downstairs 'cause it was my job, and I had to clean the fridge. 409 00:30:49,214 --> 00:30:50,280 I was scared. 410 00:30:56,287 --> 00:30:58,956 I felt something around me. 411 00:31:02,393 --> 00:31:05,729 An uneasy feeling of that I was not alone, 412 00:31:06,497 --> 00:31:09,032 and that someone was there with me. 413 00:31:12,570 --> 00:31:15,105 [eerie panting] 414 00:31:20,945 --> 00:31:23,347 I saw this young adolescent boy. 415 00:31:24,282 --> 00:31:25,249 Who are you? 416 00:31:27,452 --> 00:31:28,952 He just... 417 00:31:29,487 --> 00:31:30,954 stood there. 418 00:31:35,460 --> 00:31:36,994 How did you get in here? 419 00:31:41,466 --> 00:31:42,399 Are you okay? 420 00:31:49,173 --> 00:31:50,173 [gasps] 421 00:31:52,076 --> 00:31:52,976 My God. 422 00:31:53,344 --> 00:31:54,444 Oh, my God. 423 00:31:54,479 --> 00:31:56,413 I was terrified. 424 00:31:58,116 --> 00:31:59,516 [growling] 425 00:31:59,550 --> 00:32:01,218 My heart was racing. 426 00:32:01,586 --> 00:32:01,685 Oh, my God! 427 00:32:02,754 --> 00:32:06,156 [May] I got out there like a bat out of hell. 428 00:32:06,190 --> 00:32:07,357 [gasping] 429 00:32:09,294 --> 00:32:10,394 [growling] 430 00:32:13,564 --> 00:32:15,365 [panting] 431 00:32:16,668 --> 00:32:19,036 [narrator] Despite the terrifying encounter, 432 00:32:19,070 --> 00:32:21,838 May continues to work at the group home. 433 00:32:21,873 --> 00:32:25,309 But things are only about to get worse. 434 00:32:27,145 --> 00:32:28,245 [sniffing] 435 00:32:29,280 --> 00:32:30,280 Do you smell that? 436 00:32:32,583 --> 00:32:35,953 [May] We started to smell weird things in the house. 437 00:32:39,257 --> 00:32:40,290 [sniffs] 438 00:32:40,325 --> 00:32:41,258 Yeah. 439 00:32:41,292 --> 00:32:41,992 What the hell? 440 00:32:43,027 --> 00:32:45,963 [May] And it kinda smelled like rotten eggs. 441 00:32:45,997 --> 00:32:49,533 It was a smell that it was like, "What in the heck?" 442 00:32:49,567 --> 00:32:53,036 It smelled like something died, really. 443 00:32:59,043 --> 00:33:04,414 Smells that were coming throughout the house in different spots 444 00:33:04,449 --> 00:33:09,286 were just pretty freaky and eerie, 445 00:33:09,320 --> 00:33:12,155 and it gave me the chills, 446 00:33:12,190 --> 00:33:16,126 especially with that putrid smell everywhere. 447 00:33:26,938 --> 00:33:32,743 I was very nervous, and we had completed all of our chores early, 448 00:33:32,777 --> 00:33:36,146 and it was about 3:00 a.m. in the morning. 449 00:33:38,516 --> 00:33:40,784 [eerie grunting] 450 00:33:40,818 --> 00:33:42,819 - [Steve] What the hell? - Oh, my God. 451 00:33:43,354 --> 00:33:45,255 There was this weird, 452 00:33:46,557 --> 00:33:48,258 weird, weird sound 453 00:33:49,060 --> 00:33:51,228 coming at full blast from upstairs. 454 00:33:53,531 --> 00:33:55,665 I turned to Steve and I said, "Oh! 455 00:33:56,701 --> 00:34:00,137 Clyde upstairs is playing his wonky music again." 456 00:34:04,442 --> 00:34:08,378 It kinda sounded like whales. 457 00:34:12,483 --> 00:34:16,353 And it was like coming through, like, the walls. 458 00:34:20,358 --> 00:34:21,958 Charlie? 459 00:34:29,133 --> 00:34:30,267 [growling] 460 00:34:43,381 --> 00:34:45,649 Clyde was sound asleep in his room, 461 00:34:46,517 --> 00:34:49,019 and we couldn't hear the music anymore. 462 00:34:51,856 --> 00:34:56,326 Let me tell you, I kinda got the shakes a little bit there. 463 00:34:56,360 --> 00:34:57,961 It scared me, 464 00:34:59,530 --> 00:35:03,166 and Steve too. 465 00:35:03,201 --> 00:35:07,737 I could tell from his eyes that he was a little bit unsure 466 00:35:07,772 --> 00:35:11,908 of what was going on, and it was kinda freaking him out a little bit too. 467 00:35:11,943 --> 00:35:16,246 He wouldn't admit it though, because he's Steve. 468 00:35:26,624 --> 00:35:28,091 [door closes] 469 00:35:31,062 --> 00:35:32,896 [growls] 470 00:35:32,930 --> 00:35:37,968 I was kinda hoping that it was gonna be the last of it, 471 00:35:38,436 --> 00:35:41,004 that shift, but... 472 00:35:41,639 --> 00:35:44,241 [clicks tongue] I was wrong. 473 00:35:47,879 --> 00:35:51,414 Things were getting worse and worse. 474 00:35:51,449 --> 00:35:53,083 [woman] May's goin' home! 475 00:35:54,585 --> 00:35:58,455 A female client, all of a sudden, 476 00:35:58,489 --> 00:36:02,192 I heard her get quite aggressive, verbally. 477 00:36:02,226 --> 00:36:04,227 [girl] Go home! 478 00:36:04,262 --> 00:36:05,629 [May] When we went upstairs, 479 00:36:05,663 --> 00:36:09,332 he goosebumps, instantaneous, came over me. 480 00:36:10,234 --> 00:36:13,003 The... The rapid heartbeat, 481 00:36:13,337 --> 00:36:16,740 the, um, 482 00:36:17,175 --> 00:36:18,308 uneasy feeling. 483 00:36:18,342 --> 00:36:21,344 The air in there was heavy and cold. 484 00:36:22,180 --> 00:36:24,047 [girl] May, go home! 485 00:36:27,218 --> 00:36:28,585 Natalie. 486 00:36:28,619 --> 00:36:30,253 Can I come in and talk to you? 487 00:36:31,422 --> 00:36:34,891 [shouting] May, go home! Steve, go home! 488 00:36:34,926 --> 00:36:37,594 [May] She opens up the door and she says, 489 00:36:37,628 --> 00:36:40,530 "May's going home, Steve's going home!" 490 00:36:40,565 --> 00:36:42,666 [Natalie] Go home, May! 491 00:36:42,700 --> 00:36:47,037 She was not in her normal state of... 492 00:36:48,272 --> 00:36:50,373 She wasn't... She wasn't her. 493 00:36:50,408 --> 00:36:52,342 [upbeat electronic music playing] 494 00:36:53,511 --> 00:36:58,048 All of a sudden, I heard music at full blast. 495 00:36:58,082 --> 00:36:59,416 Charlie! 496 00:36:59,450 --> 00:37:01,384 [music continues playing] 497 00:37:15,833 --> 00:37:22,105 [exhales] That was one heavy, heavy, heavy air in there. 498 00:37:22,540 --> 00:37:24,174 Charlie? 499 00:37:25,276 --> 00:37:27,377 [Charlie growling] 500 00:37:32,116 --> 00:37:33,083 Charlie? 501 00:37:33,584 --> 00:37:34,918 [growling continues] 502 00:37:34,952 --> 00:37:38,989 And he's growling, and he's rocking back and forth. 503 00:37:49,367 --> 00:37:50,333 Charlie! 504 00:37:54,472 --> 00:37:57,941 His eyes were black. 505 00:37:59,277 --> 00:38:00,377 [in distorted voice] Get out! 506 00:38:01,345 --> 00:38:03,079 - Get out! - Charlie! 507 00:38:05,850 --> 00:38:10,220 I have never, ever seen black eyes before. 508 00:38:14,191 --> 00:38:17,260 Charlie! Charlie! 509 00:38:21,532 --> 00:38:22,999 - [demon] Get out! - [in distorted voice] Go! 510 00:38:23,567 --> 00:38:25,769 [May] I was petrified. 511 00:38:26,270 --> 00:38:26,303 - Charlie! - Get out! 512 00:38:28,239 --> 00:38:29,172 Charlie! 513 00:38:29,206 --> 00:38:30,173 Get out! 514 00:38:35,313 --> 00:38:37,147 That really scared me. 515 00:38:38,482 --> 00:38:40,984 And I was trembling. [sighs] 516 00:38:41,452 --> 00:38:44,020 [pounding on door] 517 00:38:46,691 --> 00:38:50,360 I just wanted to get out because I was so scared 518 00:38:50,394 --> 00:38:53,363 that I didn't wanna be there. 519 00:38:53,397 --> 00:38:55,465 I didn't... 520 00:38:55,499 --> 00:38:56,433 I didn't wanna get hurt by him. 521 00:38:56,467 --> 00:38:58,535 - [pounding continues] - [Natalie] May, go home! 522 00:38:58,569 --> 00:39:01,171 Steve, go home! 523 00:39:02,273 --> 00:39:03,807 This is insane. 524 00:39:03,841 --> 00:39:05,408 I knew right then and there 525 00:39:05,443 --> 00:39:08,878 that it was that dark presence, 526 00:39:08,913 --> 00:39:12,182 - that man from the basement... - [pounding continues] 527 00:39:12,216 --> 00:39:13,316 ...that affected him. 528 00:39:17,321 --> 00:39:19,689 [breathing heavily] 529 00:39:19,724 --> 00:39:21,491 The disturbing physical manifestations 530 00:39:21,525 --> 00:39:22,726 experienced by the client, 531 00:39:22,760 --> 00:39:26,663 especially those of his eyes turning completely black, 532 00:39:27,331 --> 00:39:29,499 suggest that an outside force 533 00:39:29,533 --> 00:39:32,469 is trying to, if not just influence him, 534 00:39:32,503 --> 00:39:34,704 perhaps even take him over. 535 00:39:34,739 --> 00:39:37,040 [narrator] Desperate for peace, 536 00:39:37,074 --> 00:39:40,977 May looks for the cause of the dark disturbances. 537 00:39:41,011 --> 00:39:44,180 I came to learn the history of this house. 538 00:39:45,483 --> 00:39:47,350 There was their former staff member 539 00:39:47,385 --> 00:39:49,386 who worked in the house. 540 00:39:49,420 --> 00:39:51,187 He was taking care of the children. 541 00:39:51,222 --> 00:39:52,922 He was the one that was 542 00:39:52,957 --> 00:39:56,025 administering the medication to them. 543 00:39:58,696 --> 00:39:59,896 He overmedicated them 544 00:39:59,930 --> 00:40:03,933 and they fell asleep and they drowned in the tub. 545 00:40:05,669 --> 00:40:08,805 And that is who I felt... 546 00:40:09,707 --> 00:40:13,276 was that dark presence in the basement. 547 00:40:15,446 --> 00:40:17,447 [exhales] 548 00:40:17,481 --> 00:40:18,515 The question remains, 549 00:40:18,549 --> 00:40:21,818 why is the entity still attached to this location? 550 00:40:22,720 --> 00:40:25,889 He may be worried about being judged 551 00:40:25,923 --> 00:40:26,656 in the next life. 552 00:40:26,690 --> 00:40:29,392 And perhaps he's sticking around 553 00:40:29,427 --> 00:40:30,593 because he's frightened 554 00:40:30,628 --> 00:40:33,096 of what comes next for him. 555 00:40:34,765 --> 00:40:38,334 He tortured himself after he passed away 556 00:40:40,337 --> 00:40:43,807 with his anger, guilt, 557 00:40:44,175 --> 00:40:45,475 and pain. 558 00:40:45,509 --> 00:40:49,179 And I needed to set him free of that. 559 00:40:56,253 --> 00:40:58,488 I have never, ever 560 00:40:58,522 --> 00:41:01,124 been that scared in my life. 561 00:41:06,163 --> 00:41:08,031 [exhales] 562 00:41:10,534 --> 00:41:12,035 [growling] 563 00:41:18,375 --> 00:41:20,109 [breathing shakily] 564 00:41:21,378 --> 00:41:23,079 [growls] 565 00:41:23,113 --> 00:41:25,148 You know what you did to those children. 566 00:41:28,619 --> 00:41:31,421 You have to forgive yourself. 567 00:41:32,456 --> 00:41:34,090 I forgive you. 568 00:41:34,124 --> 00:41:37,060 [growling] 569 00:41:38,696 --> 00:41:41,097 You have to leave here! 570 00:41:44,235 --> 00:41:48,104 [roaring] 571 00:41:51,509 --> 00:41:52,909 Oh, my God. 572 00:41:53,277 --> 00:41:54,611 Oh, my God. 573 00:41:54,645 --> 00:41:57,780 Then all of a sudden, the air changed. 574 00:41:57,815 --> 00:42:03,219 And there was no more heaviness in the basement. 575 00:42:05,923 --> 00:42:08,591 [Richard] One might expect the last meeting 576 00:42:08,626 --> 00:42:09,792 to be a confrontation, 577 00:42:09,827 --> 00:42:12,695 but that's not how it actually turned out. 578 00:42:12,730 --> 00:42:16,199 Instead, she goes downstairs to the basement 579 00:42:16,233 --> 00:42:17,500 to seek him out 580 00:42:17,535 --> 00:42:19,702 on his own terms, in his own place, 581 00:42:19,737 --> 00:42:22,405 and she offers him forgiveness 582 00:42:22,439 --> 00:42:23,873 for the things that he's done. 583 00:42:23,908 --> 00:42:26,643 And it's possible that all he's ever wanted 584 00:42:26,677 --> 00:42:29,512 is some form of absolution. 585 00:42:29,547 --> 00:42:30,647 He wants to be redeemed. 586 00:42:30,681 --> 00:42:32,649 And once he has that forgiveness, 587 00:42:32,683 --> 00:42:34,517 he is able to move on 588 00:42:34,552 --> 00:42:38,388 and leave the location behind for the living. 589 00:42:40,724 --> 00:42:43,993 The activity in the house just stopped. 590 00:42:46,897 --> 00:42:47,530 [laughs] 591 00:42:47,565 --> 00:42:50,233 The house has been very calm. 592 00:42:50,267 --> 00:42:51,434 It's back to normal. 593 00:42:51,468 --> 00:42:54,437 [laughing] 594 00:42:54,471 --> 00:42:57,740 This event has changed my life in a lot of ways. 595 00:42:57,775 --> 00:43:02,478 It has given me more insight into the paranormal, 596 00:43:02,513 --> 00:43:05,481 the history behind what has happened 597 00:43:05,516 --> 00:43:07,016 in that house. 598 00:43:11,689 --> 00:43:16,125 I do have a respect for the dead. 599 00:43:16,694 --> 00:43:18,861 And I do feel that... 600 00:43:18,896 --> 00:43:19,696 [in distorted voice] Get out! 601 00:43:19,730 --> 00:43:22,098 ...some of them, not all of them, 602 00:43:22,132 --> 00:43:25,201 can turn around and go towards the light. 603 00:43:27,271 --> 00:43:29,005 [somber music playing] 604 00:43:30,774 --> 00:43:36,446 And I felt that I really helped this dark presence, 605 00:43:38,682 --> 00:43:41,551 and that was very satisfying to me 606 00:43:41,585 --> 00:43:43,419 because I kind of feel like 607 00:43:43,454 --> 00:43:46,656 it's a lifelong passion, is to help other people. 608 00:43:46,690 --> 00:43:49,125 Hence why I'm in this field.