1 00:00:03,655 --> 00:00:04,004 . 2 00:00:04,047 --> 00:00:06,049 - Why don't we go around the room 3 00:00:06,093 --> 00:00:08,225 and everyone tell us your name 4 00:00:08,269 --> 00:00:11,185 and, uh, what brings you here. 5 00:00:11,228 --> 00:00:14,449 Why don't we start with, uh, you? 6 00:00:14,492 --> 00:00:16,233 - Uh, okay. Yeah, hi. 7 00:00:16,277 --> 00:00:18,453 Uh, I'm Amy Sosa. 8 00:00:18,496 --> 00:00:20,672 Um, sorry, am I supposed to be standing? 9 00:00:20,716 --> 00:00:22,326 Should I... - It doesn't matter. 10 00:00:22,370 --> 00:00:24,024 - Well, then I'll just roll with standing, 11 00:00:24,067 --> 00:00:25,808 since I'm already up here. 12 00:00:25,851 --> 00:00:27,157 Hope the rest of you stand 13 00:00:27,201 --> 00:00:29,072 so I don't look like such a weirdo. 14 00:00:31,205 --> 00:00:32,641 Okay, all right. 15 00:00:32,684 --> 00:00:35,687 Um, well, so, I have been at Cloud 9 for 16 years. 16 00:00:35,731 --> 00:00:37,559 And I have always heard of 17 00:00:37,602 --> 00:00:39,430 the management training program, 18 00:00:39,474 --> 00:00:41,302 and I finally thought to myself, 19 00:00:41,345 --> 00:00:42,694 "Forget that blue vest, 20 00:00:42,738 --> 00:00:45,349 you better get that cloud tie, girl." 21 00:00:47,395 --> 00:00:49,136 So I'm very excited. 22 00:00:49,179 --> 00:00:51,529 - Um, I think-- - I'm Cheyenne. 23 00:00:51,573 --> 00:00:53,096 I work with Amy. 24 00:00:53,140 --> 00:00:55,620 Um, she suggested I come to the program, 25 00:00:55,664 --> 00:00:57,231 so I just thought, "Why not"? 26 00:00:57,274 --> 00:00:59,189 So long as she'd give me a ride. 27 00:00:59,233 --> 00:01:02,366 I can't drive right now, 'cause I have bees in my car. 28 00:01:02,410 --> 00:01:03,846 Um, okay thanks. 29 00:01:03,889 --> 00:01:07,067 - Ladies, this is the embalming conference. 30 00:01:07,110 --> 00:01:08,807 [projector whirring] 31 00:01:08,851 --> 00:01:10,331 - Oh. - Okay, yeah. 32 00:01:10,374 --> 00:01:11,810 I think we're in the wrong room. 33 00:01:11,854 --> 00:01:14,248 - We should--we'll just go. 34 00:01:14,291 --> 00:01:17,251 [upbeat music] 35 00:01:17,294 --> 00:01:19,166 ♪ 36 00:01:19,209 --> 00:01:21,646 - To make the process easier, we've broken down... 37 00:01:21,690 --> 00:01:23,387 - Hi. 38 00:01:23,431 --> 00:01:25,215 Is this the Cloud 9 Academy? - Yeah, shh, mm-hmm. 39 00:01:25,259 --> 00:01:27,087 - Okay. 40 00:01:27,130 --> 00:01:29,437 [door slams] - Ooh, that was loud. 41 00:01:29,480 --> 00:01:31,221 - The first L of Leadership is loyalty. 42 00:01:31,265 --> 00:01:32,657 Leaders are loyal... 43 00:01:32,701 --> 00:01:36,226 - Um, whoa, sorry, would you sit over there 44 00:01:36,270 --> 00:01:37,488 so I could sit next to my friend? 45 00:01:37,532 --> 00:01:38,837 - Oh, no, Cheyenne, it's okay. 46 00:01:38,881 --> 00:01:40,404 Why don't you just take that chair? 47 00:01:40,448 --> 00:01:42,406 - Oh. Um, okay. 48 00:01:42,450 --> 00:01:44,147 - Leaders never stop learning. 49 00:01:44,191 --> 00:01:45,583 Failure can be scary, 50 00:01:45,627 --> 00:01:47,237 but it's not something to fear... 51 00:01:47,281 --> 00:01:49,152 [thudding] 52 00:01:49,196 --> 00:01:51,546 You learn from every mistake you make along the way. 53 00:01:51,589 --> 00:01:52,590 - Ooh. 54 00:01:52,634 --> 00:01:54,114 There goes my jacket. 55 00:01:54,157 --> 00:01:55,811 [scraping and clanking] 56 00:01:55,854 --> 00:01:58,640 - We were given two ears and one mouth for a reason. 57 00:01:58,683 --> 00:02:01,469 We should all try to spend more time listening... 58 00:02:01,512 --> 00:02:03,645 - Could you just, um, scoot over a little bit? 59 00:02:03,688 --> 00:02:07,170 Then I'll--I'll have enough room to sit here too. 60 00:02:07,214 --> 00:02:10,173 'Cause I'm in the aisle right now, so... 61 00:02:10,217 --> 00:02:13,394 - Because we don't have to hold the specific position 62 00:02:13,437 --> 00:02:16,614 to be leaders. - Thank you. 63 00:02:16,658 --> 00:02:18,399 - I don't understand why they make it so hard 64 00:02:18,442 --> 00:02:19,835 to apply for asylum. 65 00:02:19,878 --> 00:02:21,837 - Applying to be a refugee was even worse. 66 00:02:21,880 --> 00:02:23,491 - Really? 67 00:02:23,534 --> 00:02:25,275 No wonder we have so few refugees. 68 00:02:25,319 --> 00:02:27,451 - I don't understand how you could apply for asylum. 69 00:02:27,495 --> 00:02:29,453 - [scoffs] It's not easy. 70 00:02:29,497 --> 00:02:31,542 "List your extended family." [chuckles] 71 00:02:31,586 --> 00:02:33,849 I'm Filipino, that'll take years. 72 00:02:33,892 --> 00:02:35,894 - Says you need to show that if you were sent back, 73 00:02:35,938 --> 00:02:37,766 you might be persecuted based on your, 74 00:02:37,809 --> 00:02:40,334 "race, religion, nationality, political opinion, 75 00:02:40,377 --> 00:02:43,250 or membership in a particular social group." 76 00:02:43,293 --> 00:02:45,948 - Well, I was in an a cappella group once in school. 77 00:02:45,991 --> 00:02:47,471 I mean, we weren't persecuted, 78 00:02:47,515 --> 00:02:49,299 but people were really judge-y. 79 00:02:49,343 --> 00:02:50,909 - I think they mean more like if you thought 80 00:02:50,953 --> 00:02:52,694 you might be arrested because you were, like, a prominent 81 00:02:52,737 --> 00:02:54,522 Duterte critic or something. 82 00:02:54,565 --> 00:02:55,914 - Do you think they'd believe Duterte would have me killed 83 00:02:55,958 --> 00:02:57,351 for being in an a capella group? 84 00:02:57,394 --> 00:02:58,830 'Cause we were really bad. 85 00:02:58,874 --> 00:03:00,484 Well, not me, I was good, 86 00:03:00,528 --> 00:03:02,747 but one guy was off-key all the time. 87 00:03:02,791 --> 00:03:06,751 - Okay, Rose, say hi to everyone. 88 00:03:06,795 --> 00:03:09,363 Say hi. Say hi, come on. 89 00:03:09,406 --> 00:03:12,192 Say hi. Say hi. 90 00:03:12,235 --> 00:03:13,802 That's it, say hi. 91 00:03:13,845 --> 00:03:15,456 - Okay, do we have to wait till she develops speech, 92 00:03:15,499 --> 00:03:16,935 or can we just move on? 93 00:03:16,979 --> 00:03:19,329 - It's Jerusha's day to clean our pastor's gutters, 94 00:03:19,373 --> 00:03:21,462 so I get to bring her in. 95 00:03:21,505 --> 00:03:22,811 Dina, can you hold her for a bit 96 00:03:22,854 --> 00:03:24,552 while I set up her things in my office? 97 00:03:24,595 --> 00:03:26,380 - Ooh, yeah, I'm really not a baby person. 98 00:03:26,423 --> 00:03:28,382 And for future reference, I'm also not a wool sock person 99 00:03:28,425 --> 00:03:29,861 or a reptile person. 100 00:03:29,905 --> 00:03:32,995 - But she's not just some random baby. 101 00:03:33,038 --> 00:03:34,953 She lived in you for nine months. 102 00:03:34,997 --> 00:03:36,868 - Yeah, I guess it's like if you're shopping at Goodwill, 103 00:03:36,912 --> 00:03:38,566 and you see an old shirt of yours you donated, 104 00:03:38,609 --> 00:03:40,394 and you go, "Hey, that was my shirt." 105 00:03:40,437 --> 00:03:41,786 And for a second it feels meaningful, 106 00:03:41,830 --> 00:03:45,007 but then you realize it's not. 107 00:03:45,050 --> 00:03:46,487 - Fine. 108 00:03:46,530 --> 00:03:47,966 Uncle Garrett, looks like you're up. 109 00:03:48,010 --> 00:03:49,838 - Oh, no I don't think that's a good idea. 110 00:03:49,881 --> 00:03:52,449 I'm not good with kids. - Just don't shake her. 111 00:03:52,493 --> 00:03:54,277 - Okay, so this is happening. - Oh, my Gosh. 112 00:03:54,321 --> 00:03:56,497 - Okay. Okay. - You're a natural. 113 00:03:56,540 --> 00:03:58,281 Daddy loves you, Rose. 114 00:03:58,325 --> 00:04:00,240 - [cooing] - Yeah, if Daddy loved you, 115 00:04:00,283 --> 00:04:02,024 he would have gotten you a babysitter. 116 00:04:02,067 --> 00:04:03,634 Why don't you think about that? 117 00:04:03,678 --> 00:04:05,723 - [babbles] 118 00:04:05,767 --> 00:04:07,377 - It seems like a good spread, 119 00:04:07,421 --> 00:04:09,684 but it was an even better spread last year. 120 00:04:09,727 --> 00:04:11,381 They had cereal. 121 00:04:11,425 --> 00:04:12,730 - Mmm. 122 00:04:12,774 --> 00:04:15,385 So, if you were here last year, 123 00:04:15,429 --> 00:04:17,648 why are you taking the class again? 124 00:04:17,692 --> 00:04:20,477 - 'Cause I didn't pass the first time. 125 00:04:20,521 --> 00:04:22,044 Thanks for making me say it. 126 00:04:22,087 --> 00:04:25,787 - Oh, no, I'm sorry. I really didn't mean to... 127 00:04:25,830 --> 00:04:28,790 [indistinct chatter] 128 00:04:28,833 --> 00:04:30,313 Excuse me, hi. 129 00:04:30,357 --> 00:04:31,662 Quick question: 130 00:04:31,706 --> 00:04:33,925 Is this a class that people fail often? 131 00:04:33,969 --> 00:04:35,753 - Well, I mean, I wouldn't like to call it "failing," 132 00:04:35,797 --> 00:04:38,321 but yeah, people fail. 133 00:04:38,365 --> 00:04:40,018 - Oh. 134 00:04:40,062 --> 00:04:41,629 I thought this was just sort of like 135 00:04:41,672 --> 00:04:44,414 a introductory seminar. 136 00:04:44,458 --> 00:04:46,634 - If you don't mind, this is a short break, 137 00:04:46,677 --> 00:04:48,592 and I'm trying to eat my breakfast. 138 00:04:48,636 --> 00:04:50,377 - Oh, yeah, yeah. No, sorry. 139 00:04:50,420 --> 00:04:51,769 Danish away. 140 00:04:51,813 --> 00:04:54,729 I'm just gonna... 141 00:04:54,772 --> 00:04:56,687 It's just, I'm a little bit concerned, 142 00:04:56,731 --> 00:04:59,777 because I've waited so long to do the manager thing 143 00:04:59,821 --> 00:05:01,779 and to kind of find out all of a sudden that 144 00:05:01,823 --> 00:05:03,999 I could potentially fail out on the first day-- 145 00:05:04,042 --> 00:05:06,871 - We only get so many breaks, so I'm gonna hit this. 146 00:05:06,915 --> 00:05:10,701 - Yeah, no, you should hit it. Yeah, okay. 147 00:05:12,834 --> 00:05:14,966 Just wanna make sure that the interrupting thing 148 00:05:15,010 --> 00:05:16,925 isn't gonna affect the pass/fail-- 149 00:05:16,968 --> 00:05:18,927 - You know what, [bleep], let's just start. 150 00:05:18,970 --> 00:05:20,537 Let's just start! 151 00:05:22,409 --> 00:05:26,891 - So I was just folding pants, and I had the best idea: 152 00:05:26,935 --> 00:05:28,763 I should take down Duterte. 153 00:05:28,806 --> 00:05:31,026 - And you got that from pants? 154 00:05:31,069 --> 00:05:32,984 - It's just so I qualify for asylum, 155 00:05:33,028 --> 00:05:35,335 but here, check out my Facebook page 156 00:05:35,378 --> 00:05:38,120 - "Ermagherd, Duterte." - Mm-hmm. 157 00:05:38,163 --> 00:05:40,470 - "Rodrigo Duterte doesn't respect human rights, 158 00:05:40,514 --> 00:05:41,863 but that's none of my business," 159 00:05:41,906 --> 00:05:44,561 over a picture of Kermit the Frog sipping tea. 160 00:05:44,605 --> 00:05:46,084 - That one's got a lot of likes. 161 00:05:46,128 --> 00:05:48,043 - Yeah, I don't know that reposting a bunch of memes 162 00:05:48,086 --> 00:05:49,827 qualifies you as a political dissident. 163 00:05:49,871 --> 00:05:51,742 - Well, then what would? 164 00:05:51,786 --> 00:05:53,483 - I don't know, uh... 165 00:05:53,527 --> 00:05:56,704 Actually being the leader of an actual activist group 166 00:05:56,747 --> 00:05:58,836 that actually opposes Duterte. 167 00:05:58,880 --> 00:06:01,491 - Ugh, okay, fine. 168 00:06:01,535 --> 00:06:03,798 Marcus, I'm starting a group, you in? 169 00:06:03,841 --> 00:06:05,016 - Definitely. 170 00:06:07,062 --> 00:06:09,586 - Revolution begins. 171 00:06:09,630 --> 00:06:12,372 - Now in the warehouse, if your non-con feeders 172 00:06:12,415 --> 00:06:14,069 are doing full pallet pick... 173 00:06:14,112 --> 00:06:16,767 - Amy, hey. What's a "non-con"? 174 00:06:16,811 --> 00:06:18,552 - Non-conveyable, it's in the book. 175 00:06:18,595 --> 00:06:21,163 - Amy, could you focus up, please? 176 00:06:21,206 --> 00:06:22,860 - Yeah, no, I'm sorry. 177 00:06:22,904 --> 00:06:26,864 I was just, um...I'm sorry. 178 00:06:28,126 --> 00:06:31,129 - Anyway, it's called a warehouse, 179 00:06:31,173 --> 00:06:32,566 but don't let it wear you out. 180 00:06:32,609 --> 00:06:34,524 - [laughs] 181 00:06:35,917 --> 00:06:38,006 Sorry, I--I'm just-- I'm laughing because 182 00:06:38,049 --> 00:06:40,443 I was listening...to you. 183 00:06:40,487 --> 00:06:43,577 - It's not my joke. It's part of the lesson plan. 184 00:06:43,620 --> 00:06:46,101 - You delivered it funny. 185 00:06:49,147 --> 00:06:49,365 . 186 00:06:49,409 --> 00:06:51,976 - So the next thing I would do is say, 187 00:06:52,020 --> 00:06:53,369 "Well, you better listen to me 188 00:06:53,413 --> 00:06:55,240 "or else I'm gonna go in the break room 189 00:06:55,284 --> 00:06:57,939 "and sprinkle a little bit of pee on your food every day 190 00:06:57,982 --> 00:07:00,202 until all you're eating is pee." 191 00:07:00,245 --> 00:07:01,899 - Uh-huh. 192 00:07:01,943 --> 00:07:04,946 Uh, preferred answer would be find someone else 193 00:07:04,989 --> 00:07:06,469 to work the holiday. 194 00:07:06,513 --> 00:07:11,300 But, uh, thank you for sharing. That was horrifying. 195 00:07:11,343 --> 00:07:14,521 All right, so, now you guys are going to design 196 00:07:14,564 --> 00:07:17,480 a program to improve customer satisfaction. 197 00:07:17,524 --> 00:07:19,656 Everyone pick a partner, and choose wisely, 198 00:07:19,700 --> 00:07:23,486 the wrong partner can literally ruin your life. 199 00:07:23,530 --> 00:07:26,489 - Oh, you-- - Wanna work together? 200 00:07:26,533 --> 00:07:30,232 - Uh, well, um...I--I don't... 201 00:07:30,275 --> 00:07:32,669 Gary, uh, probably not a great idea 202 00:07:32,713 --> 00:07:35,106 to work with someone we already know, right? 203 00:07:35,150 --> 00:07:36,412 - Oh, I don't care. 204 00:07:36,456 --> 00:07:40,329 - Oh, well, Gary doesn't care, so, yeah. 205 00:07:40,372 --> 00:07:42,026 - Baller. 206 00:07:42,070 --> 00:07:44,028 I was afraid I was gonna get stuck with some dunce. 207 00:07:44,072 --> 00:07:47,075 - Mm-hmm. That would suck. 208 00:07:47,118 --> 00:07:48,380 - Okay, how 'bout 209 00:07:48,424 --> 00:07:50,513 the International Anti-Duterte Society? 210 00:07:50,557 --> 00:07:52,428 I-A-D-S. 211 00:07:52,472 --> 00:07:54,604 No, wait, that's too close to AIDS. 212 00:07:54,648 --> 00:07:56,171 People don't wanna join something that 213 00:07:56,214 --> 00:07:57,259 reminds them of AIDS. 214 00:07:57,302 --> 00:08:00,131 - Right, right. - [sighs] 215 00:08:00,175 --> 00:08:01,524 Okay. 216 00:08:01,568 --> 00:08:04,309 Outraged People... 217 00:08:04,353 --> 00:08:06,486 Rallying Against Hate. 218 00:08:06,529 --> 00:08:10,141 - Are you just working backwards from Oprah? 219 00:08:10,185 --> 00:08:12,361 - I was, that's exactly what I was doing. 220 00:08:12,404 --> 00:08:13,536 - I like it. 221 00:08:13,580 --> 00:08:16,365 - You get asylum, you get asylum. 222 00:08:16,408 --> 00:08:17,671 It's what she does. 223 00:08:17,714 --> 00:08:19,107 - Yeah, I know. I--I got it. 224 00:08:19,150 --> 00:08:20,500 - Okay. 225 00:08:34,339 --> 00:08:36,167 - Ow. [thud] 226 00:08:39,606 --> 00:08:42,086 - Really, this is how you care for a baby? 227 00:08:42,130 --> 00:08:44,262 You just throw it in a cart like a sack of margarine. 228 00:08:44,306 --> 00:08:45,481 - "Sack of margarine"? 229 00:08:45,525 --> 00:08:46,961 - Fine, bag of butter. 230 00:08:47,004 --> 00:08:48,440 - Look, she's perfectly safe in there. 231 00:08:48,484 --> 00:08:50,007 You wanna take care of her? 232 00:08:50,051 --> 00:08:51,182 - [scoffs] God, no. 233 00:08:51,226 --> 00:08:53,315 - All right. 234 00:08:53,358 --> 00:08:55,622 [indistinct chatter] 235 00:08:58,276 --> 00:08:59,713 - Nope, uh-uh. 236 00:08:59,756 --> 00:09:01,584 I'm not gonna let you treat a baby this way. 237 00:09:01,628 --> 00:09:03,238 Not even Glenn's baby. 238 00:09:03,281 --> 00:09:05,327 It's not your fault your daddy's an idiot. 239 00:09:05,370 --> 00:09:08,156 - [crying] - Oh, okay. 240 00:09:08,199 --> 00:09:09,766 We'll go play some checkers or chess 241 00:09:09,810 --> 00:09:11,333 or Trivial Pursuit, huh? 242 00:09:11,376 --> 00:09:13,291 - [crying] 243 00:09:13,335 --> 00:09:14,771 - Wasn't crying in the cart. 244 00:09:14,815 --> 00:09:17,513 - Okay, so, what if we tried something like 245 00:09:17,557 --> 00:09:19,428 allowing our frequent customers 246 00:09:19,471 --> 00:09:21,386 to double up on their rewards points? 247 00:09:21,430 --> 00:09:25,086 - Okay, or we could have, like, a Cloud 9 gnome, 248 00:09:25,129 --> 00:09:27,131 and sometimes he would give people, like, 249 00:09:27,175 --> 00:09:28,742 a hundred bucks, but other times we would, like, 250 00:09:28,785 --> 00:09:30,526 squirt them with ink. 251 00:09:30,570 --> 00:09:33,268 And it's like, "Am I gonna risk getting gnomed"? 252 00:09:33,311 --> 00:09:35,357 - I like that area. 253 00:09:35,400 --> 00:09:38,186 Um, building on it, what if we had 254 00:09:38,229 --> 00:09:40,362 complimentary coffee for customers 255 00:09:40,405 --> 00:09:43,017 the first hour of every morning? 256 00:09:43,060 --> 00:09:45,323 - Hmm, that sounds a little boring. 257 00:09:45,367 --> 00:09:48,283 - Really? 'Cause I think it sounds cool. 258 00:09:48,326 --> 00:09:51,329 Morning coffee, we are on a roll. 259 00:09:51,373 --> 00:09:55,682 - Amy, we're partners. We can't just do your ideas. 260 00:09:55,725 --> 00:09:57,466 - Yeah, no, I know. I know that. 261 00:09:57,509 --> 00:09:59,207 I'm sorry. 262 00:09:59,250 --> 00:10:02,819 - Okay, what if every Tuesday is Mardi Gras day, 263 00:10:02,863 --> 00:10:05,430 and the less you wear, the less you pay? 264 00:10:05,474 --> 00:10:09,565 - Mardi Gras Tuesdays, okay. I'm gonna write that down. 265 00:10:09,609 --> 00:10:12,612 - And I also wanna re-pitch my gnome idea. 266 00:10:14,570 --> 00:10:16,050 - What do we think about this frog? 267 00:10:16,093 --> 00:10:17,791 It's very soft, but anatomically, 268 00:10:17,834 --> 00:10:19,793 they took a lot of liberties. 269 00:10:19,836 --> 00:10:21,359 - This seems like a lot of work 270 00:10:21,403 --> 00:10:23,361 for a baby you don't have feelings about. 271 00:10:23,405 --> 00:10:25,320 - No, I mean, it's a human child, 272 00:10:25,363 --> 00:10:26,321 I don't wish it ill will. 273 00:10:26,364 --> 00:10:27,801 I'm not a psychopath. 274 00:10:27,844 --> 00:10:29,585 I just don't particularly care more about this baby 275 00:10:29,629 --> 00:10:31,065 than I do about that one. 276 00:10:31,108 --> 00:10:32,588 - Who the hell is that baby? 277 00:10:32,632 --> 00:10:34,198 - Uh, thanks. I'll be right back. 278 00:10:34,242 --> 00:10:35,373 I just gotta grab a few things. 279 00:10:35,417 --> 00:10:36,636 - Oh, no this isn't child care. 280 00:10:36,679 --> 00:10:38,463 - Oh, no, we don't provide this service. 281 00:10:38,507 --> 00:10:40,248 - See, that's what it looks like 282 00:10:40,291 --> 00:10:41,858 when you don't care about a baby. 283 00:10:42,816 --> 00:10:44,861 - Okay. 284 00:10:49,561 --> 00:10:51,215 Good. 285 00:10:55,306 --> 00:10:56,612 Come on, no. 286 00:10:56,656 --> 00:10:58,875 No. No. 287 00:10:58,919 --> 00:11:00,137 No. 288 00:11:00,181 --> 00:11:01,748 [phone ringing] 289 00:11:01,791 --> 00:11:02,749 - Hello. 290 00:11:02,792 --> 00:11:05,360 - Oh, hey, Janet. 291 00:11:05,403 --> 00:11:07,492 Oh, yay. Hey, it's Glenn. 292 00:11:07,536 --> 00:11:09,669 - Who? - Glenn, Glenn Sturgis. 293 00:11:09,712 --> 00:11:11,148 - I'll connect you. 294 00:11:11,192 --> 00:11:12,236 - No, no, no, Janet, don't hang up. 295 00:11:12,280 --> 00:11:15,326 Don't... [phone ringing] 296 00:11:18,155 --> 00:11:19,766 Glenn Sturgis. 297 00:11:19,809 --> 00:11:21,637 - Stop Rodrigo Duterte. 298 00:11:21,681 --> 00:11:24,292 He's ruthless, he's anti-free speech. 299 00:11:24,335 --> 00:11:26,860 He's also brown if any racists are interested. 300 00:11:26,903 --> 00:11:29,210 - Hey, Sandra, are you busy later? 301 00:11:29,253 --> 00:11:31,778 - Actually, yeah. 302 00:11:31,821 --> 00:11:34,389 We're pulling the plug on my grandmother tonight. 303 00:11:34,432 --> 00:11:36,478 She was doing better for a while, 304 00:11:36,521 --> 00:11:39,916 then after her last stroke, she just never bounced back. 305 00:11:39,960 --> 00:11:42,397 - Well, that-- that sounds terrible. 306 00:11:42,440 --> 00:11:44,660 I--I--we were just gonna ask you to come to a meeting, 307 00:11:44,704 --> 00:11:45,748 but obviously you don't need-- 308 00:11:45,792 --> 00:11:47,445 - I can come. 309 00:11:47,489 --> 00:11:50,797 I just made that up to sound like I had plans. 310 00:11:50,840 --> 00:11:53,582 Ooh, see you there. 311 00:11:54,844 --> 00:11:57,194 All right. Whoo. 312 00:11:59,457 --> 00:12:01,155 - She's really fallen apart 313 00:12:01,198 --> 00:12:02,504 since that whole Jerry/Carol thing. 314 00:12:02,547 --> 00:12:04,854 - She is not okay. - Yeah. 315 00:12:04,898 --> 00:12:08,553 - Because by working together we can achieve sat... 316 00:12:08,597 --> 00:12:10,686 - Iss... - Faction. 317 00:12:10,730 --> 00:12:11,905 - Faction. 318 00:12:11,948 --> 00:12:16,518 - Wow, okay, a real mix of ideas there. 319 00:12:16,561 --> 00:12:19,956 Some good, some a bit more terrible. 320 00:12:20,000 --> 00:12:22,524 But they tell us to start with the good, 321 00:12:22,567 --> 00:12:25,527 so free coffee in the mornings, I like that. 322 00:12:25,570 --> 00:12:28,748 - Thank you, we were really proud of that one. 323 00:12:28,791 --> 00:12:31,663 - Yeah, that was-- that was a team effort. 324 00:12:31,707 --> 00:12:33,361 - And I actually really love 325 00:12:33,404 --> 00:12:35,406 follow-up calls after large purchases. 326 00:12:35,450 --> 00:12:36,538 - Thank you. - Thank you. 327 00:12:36,581 --> 00:12:38,279 - Thanks. Thank you. 328 00:12:38,322 --> 00:12:39,671 - Okay, now for the bad. 329 00:12:39,715 --> 00:12:42,500 Back-to-school belly button piercings, awful. 330 00:12:42,544 --> 00:12:45,765 Cardi B appreciation days, terrible. 331 00:12:45,808 --> 00:12:48,245 And I can't comment on this 'cause I don't know what it is. 332 00:12:48,289 --> 00:12:49,856 What's--what's an aisle maze? 333 00:12:49,899 --> 00:12:51,814 - I was a little bit confused about some of those ideas too, 334 00:12:51,858 --> 00:12:53,642 but I believe they were Cheyenne's ideas, 335 00:12:53,685 --> 00:12:56,863 so Cheyenne could probably explain it better. 336 00:12:56,906 --> 00:12:59,604 Um, w--what did you mean by an aisle maze? 337 00:13:04,305 --> 00:13:06,698 - An aisle maze is... 338 00:13:06,742 --> 00:13:09,397 when you move the aisles around to make a maze. 339 00:13:09,440 --> 00:13:11,355 - That was the idea. 340 00:13:11,399 --> 00:13:12,879 - Yeah, it's one of those situations where 341 00:13:12,922 --> 00:13:15,446 the explanation doesn't make the idea any better. 342 00:13:15,490 --> 00:13:16,665 - Yeah. 343 00:13:18,885 --> 00:13:19,102 . 344 00:13:19,146 --> 00:13:21,844 - So, up next we're gonna do a little role-play. 345 00:13:21,888 --> 00:13:23,193 Amy, why don't you be the manager, 346 00:13:23,237 --> 00:13:24,194 and you're gonna talk to Cheyenne about 347 00:13:24,238 --> 00:13:25,979 her repeated absences. 348 00:13:26,022 --> 00:13:28,808 Your job is to communicate your expectations 349 00:13:28,851 --> 00:13:31,201 without making her feel like she's being attacked. 350 00:13:31,245 --> 00:13:32,594 Okay? 351 00:13:32,637 --> 00:13:34,857 And...go. 352 00:13:36,380 --> 00:13:40,297 - Um, hey, Cheyenne, you've been missing 353 00:13:40,341 --> 00:13:41,864 quite a bit of work lately. 354 00:13:41,908 --> 00:13:44,258 - Um, I'm sorry, can we, um, time out? 355 00:13:44,301 --> 00:13:46,390 'Cause I'm starting to feel attacked right now. 356 00:13:46,434 --> 00:13:49,132 - How was I attacking you? 357 00:13:49,176 --> 00:13:51,178 - Well, it wasn't so much the words, 358 00:13:51,221 --> 00:13:54,137 but the way that she is looking at me right now 359 00:13:54,181 --> 00:13:56,531 just makes it seem like she is really angry. 360 00:13:56,574 --> 00:13:58,185 - No, I--I wasn't. 361 00:13:58,228 --> 00:13:59,403 - Hey, Amy, if that's what you're giving off, 362 00:13:59,447 --> 00:14:01,362 try to accept it and correct it. 363 00:14:02,929 --> 00:14:04,234 - Okay. 364 00:14:05,670 --> 00:14:07,063 Hey, sweetie. 365 00:14:07,107 --> 00:14:09,457 - [belching] 366 00:14:09,500 --> 00:14:12,025 - Harrison, stop burping into the intercom. 367 00:14:12,068 --> 00:14:13,243 - [belches] 368 00:14:13,287 --> 00:14:15,115 - [sighs] Thank you so much. 369 00:14:15,158 --> 00:14:17,247 Okay, Piper, Peppa, be good. 370 00:14:17,291 --> 00:14:19,119 - Oh, wait, no, this isn't a daycare. 371 00:14:19,162 --> 00:14:21,556 - Our mailman's now our dad. 372 00:14:23,036 --> 00:14:26,561 - Cool. Have a seat on the rug. 373 00:14:26,604 --> 00:14:29,564 - Thank you all for coming to the inaugural meeting of, uh, 374 00:14:29,607 --> 00:14:31,914 St. Louis Society Against Duterte. 375 00:14:31,958 --> 00:14:34,134 [applause] 376 00:14:34,177 --> 00:14:36,266 - SLSAD. 377 00:14:36,310 --> 00:14:38,921 - Uh-huh. Mm-hmm. 378 00:14:38,965 --> 00:14:41,663 - So, what kind of stuff are we gonna be doing? 379 00:14:43,317 --> 00:14:46,276 - That is a good question. 380 00:14:46,320 --> 00:14:49,540 Jonah, wanna handle this one? 381 00:14:49,584 --> 00:14:53,196 - Um, we could...start with 382 00:14:53,240 --> 00:14:55,546 a letter-writing campaign. - Yes. 383 00:14:55,590 --> 00:14:58,114 - Who would we write letters to? 384 00:14:58,158 --> 00:14:59,681 - I guess Duterte. 385 00:14:59,724 --> 00:15:01,335 So does anyone know his address? 386 00:15:01,378 --> 00:15:03,424 - Duterte imprisoned a lot of my family. 387 00:15:03,467 --> 00:15:05,339 I'd rather not be pen pals with him. 388 00:15:05,382 --> 00:15:07,254 - Guys, we should march on something. 389 00:15:07,297 --> 00:15:08,429 What could we march on? 390 00:15:08,472 --> 00:15:09,952 - How 'bout Washington? 391 00:15:09,996 --> 00:15:11,301 - I was just gonna say Washington. 392 00:15:11,345 --> 00:15:13,260 - Yeah. - Okay, how do we do a march? 393 00:15:13,303 --> 00:15:15,392 There's, like, eight of us, that's more of a walk. 394 00:15:15,436 --> 00:15:16,959 - I wouldn't mind taking a walk. 395 00:15:17,003 --> 00:15:18,221 - Yeah, I like a good walk. - Yeah. 396 00:15:18,265 --> 00:15:19,266 - Right? 397 00:15:22,617 --> 00:15:25,141 - Please work, please work, please work. 398 00:15:26,708 --> 00:15:27,970 [grunts] 399 00:15:28,014 --> 00:15:29,319 [groans] 400 00:15:31,147 --> 00:15:33,236 - Kylie, we can't use our taekwondo moves on 401 00:15:33,280 --> 00:15:34,977 someone else's body, okay? 402 00:15:35,021 --> 00:15:37,588 Leo, I don't care if your father's a police officer. 403 00:15:37,632 --> 00:15:39,068 This is my jurisdiction. 404 00:15:39,112 --> 00:15:40,504 - Your butt smells. 405 00:15:40,548 --> 00:15:42,376 - That's not a burn, it's true of everyone. 406 00:15:42,419 --> 00:15:43,638 - I think Glenn's kid is getting hungry. 407 00:15:43,681 --> 00:15:45,379 Do we have any more of that formula? 408 00:15:45,422 --> 00:15:47,337 - She doesn't drink formula, she's still on breast-milk. 409 00:15:47,381 --> 00:15:48,469 I've been pumping and selling it to Glenn 410 00:15:48,512 --> 00:15:49,644 for a dollar an ounce. 411 00:15:49,687 --> 00:15:51,385 It's Iranian saffron prices. 412 00:15:51,428 --> 00:15:53,039 I guess I could go pump. 413 00:15:53,082 --> 00:15:54,475 - What? No. That--that'll take too long. 414 00:15:54,518 --> 00:15:56,085 Just do it right here. - No, that's weird. 415 00:15:56,129 --> 00:15:58,435 - Come on, go for it. Do it. 416 00:15:58,479 --> 00:15:59,610 - [crying] 417 00:15:59,654 --> 00:16:01,612 - All right, hey, listen to me. 418 00:16:01,656 --> 00:16:03,440 You're out of control, okay? 419 00:16:03,484 --> 00:16:05,747 You're a baby, your life is not that hard. 420 00:16:05,790 --> 00:16:07,227 You're embarrassing yourself. 421 00:16:07,270 --> 00:16:09,098 - [crying] 422 00:16:09,142 --> 00:16:10,708 - All right, fine. 423 00:16:10,752 --> 00:16:13,059 - It's just that when you beat up that dog, 424 00:16:13,102 --> 00:16:16,366 it really traumatized those deaf kids. 425 00:16:16,410 --> 00:16:19,413 - I will try not to do that again. 426 00:16:19,456 --> 00:16:23,678 Um...can we circle back to your absences? 427 00:16:23,721 --> 00:16:26,376 - Well, I only skip work because you're always 428 00:16:26,420 --> 00:16:30,206 telling racist jokes and always making me 429 00:16:30,250 --> 00:16:32,295 sit on your lap during performance reviews. 430 00:16:32,339 --> 00:16:33,383 - Okay. 431 00:16:33,427 --> 00:16:34,776 - And I'm not the only one. 432 00:16:34,819 --> 00:16:36,778 Sheila told me that you're always making her 433 00:16:36,821 --> 00:16:38,345 give you back rubs. 434 00:16:38,388 --> 00:16:42,305 Right, Sheila? - Um...yeah. 435 00:16:42,349 --> 00:16:45,221 - Sheila. - She did the same thing to me. 436 00:16:45,265 --> 00:16:47,571 Then she put her fingers in my mouth. 437 00:16:47,615 --> 00:16:49,269 - Look, if we can just make up 438 00:16:49,312 --> 00:16:51,010 whatever we want about everyone, 439 00:16:51,053 --> 00:16:53,621 well, then Sheila, you put a bomb in your locker. 440 00:16:53,664 --> 00:16:55,144 Boom. 441 00:16:55,188 --> 00:16:58,539 And Terrence, you stole $40 billion 442 00:16:58,582 --> 00:17:00,236 from the cash register. 443 00:17:00,280 --> 00:17:02,282 And Cheyenne, you're going to jail, 444 00:17:02,325 --> 00:17:03,805 because you poisoned the Danishes, 445 00:17:03,848 --> 00:17:05,415 and now Gary's gonna die. 446 00:17:05,459 --> 00:17:09,332 Boo-hoo. You're fired. 447 00:17:09,376 --> 00:17:12,161 - What about a fundraiser? We could do a bake sale. 448 00:17:12,205 --> 00:17:13,771 - What would we do with the money? 449 00:17:13,815 --> 00:17:15,773 - I guess we pay off the supplies 450 00:17:15,817 --> 00:17:17,819 and then split anything that was leftover. 451 00:17:17,862 --> 00:17:22,476 - So wouldn't that just be starting a baked goods company? 452 00:17:22,519 --> 00:17:24,695 - Okay, how 'bout we do a rally? 453 00:17:24,739 --> 00:17:26,393 - [sighs] - Put up some banners, 454 00:17:26,436 --> 00:17:27,698 maybe get a band to play or something? 455 00:17:27,742 --> 00:17:29,178 - I know someone at the local news. 456 00:17:29,222 --> 00:17:30,527 I bet they would do a story on it. 457 00:17:30,571 --> 00:17:32,486 - No, guys, I say we get some rafts, 458 00:17:32,529 --> 00:17:34,357 and we get some paddles and we take this guy down 459 00:17:34,401 --> 00:17:35,793 Bay of Pigs style. 460 00:17:35,837 --> 00:17:37,708 - You know Bay of Pigs ended badly, right? 461 00:17:37,752 --> 00:17:39,406 - For the pigs, maybe. 462 00:17:43,062 --> 00:17:43,192 . 463 00:17:43,236 --> 00:17:45,934 all: Hey, hey, ho, ho, Duterte's gotta go. 464 00:17:45,977 --> 00:17:47,327 Hey, hey... 465 00:17:47,370 --> 00:17:50,286 - Wow, you guys got the news to show up. 466 00:17:50,330 --> 00:17:52,941 Doesn't that make you nervous? - Not really. 467 00:17:52,984 --> 00:17:55,117 I'm just one of those people that shines through the lens. 468 00:17:55,161 --> 00:17:57,250 - If it were me, I'd probably be thinking, 469 00:17:57,293 --> 00:17:59,991 "Sayid, don't criticize the government on camera, 470 00:18:00,035 --> 00:18:02,429 "because if it doesn't work and you do get deported, 471 00:18:02,472 --> 00:18:04,039 "you're definitely getting tortured 472 00:18:04,083 --> 00:18:06,128 and murdered over there." 473 00:18:06,172 --> 00:18:08,348 Anyway, I'm gonna go play Pokémon Go. 474 00:18:08,391 --> 00:18:11,655 I hear there's a Snorlax near the loading dock. 475 00:18:11,699 --> 00:18:12,830 all: Gotta go. 476 00:18:12,874 --> 00:18:15,137 Hey, hey, ho, ho, Duterte... 477 00:18:15,181 --> 00:18:17,661 - When I clean a window, I use Windex. 478 00:18:17,705 --> 00:18:20,316 When I clean the tiles, I use Tilex. 479 00:18:20,360 --> 00:18:22,840 But when I clean the floors-- 480 00:18:22,884 --> 00:18:24,103 Oh. 481 00:18:27,193 --> 00:18:28,716 - [grunting] 482 00:18:30,065 --> 00:18:31,240 [panting] 483 00:18:31,284 --> 00:18:33,329 Janet, Sarah. 484 00:18:33,373 --> 00:18:35,201 [panting] 485 00:18:35,244 --> 00:18:38,856 Oh, um, I think a large bird 486 00:18:38,900 --> 00:18:41,294 may have pooped in my office wastebasket, 487 00:18:41,337 --> 00:18:44,079 so if someone could clean that up. 488 00:18:44,123 --> 00:18:46,125 - He has lost his mind. 489 00:18:49,345 --> 00:18:52,174 That man [bleep] in his office. 490 00:18:52,218 --> 00:18:53,958 - All right, everybody, you did it, 491 00:18:54,002 --> 00:18:54,959 give yourselves a hand. 492 00:18:55,003 --> 00:18:57,179 [applause] 493 00:18:57,223 --> 00:18:59,877 Don't forget on your way out to pick up a diploma. 494 00:18:59,921 --> 00:19:02,184 There's a blank spot where you can write in your name. 495 00:19:02,228 --> 00:19:04,795 Or if you really want, I can try to figure out 496 00:19:04,839 --> 00:19:06,884 how to do it on the printer. 497 00:19:06,928 --> 00:19:08,190 Let's go, come on. 498 00:19:08,234 --> 00:19:11,193 [indistinct chatter] 499 00:19:11,237 --> 00:19:14,849 - So, I kinda got in my own head today 500 00:19:14,892 --> 00:19:17,330 and probably could have been cooler. 501 00:19:17,373 --> 00:19:19,332 - Yeah, you sucked. 502 00:19:19,375 --> 00:19:21,203 - For the record, you did imply 503 00:19:21,247 --> 00:19:23,379 I was a pill-popping workplace predator. 504 00:19:23,423 --> 00:19:25,076 - I did, that was awesome. 505 00:19:25,120 --> 00:19:26,208 - Hey, ladies. 506 00:19:26,252 --> 00:19:28,210 The guys from the embalming seminar 507 00:19:28,254 --> 00:19:29,907 invited us out for drinks. 508 00:19:29,951 --> 00:19:33,084 They said they could show us the dead bodies. 509 00:19:33,128 --> 00:19:34,390 - I mean, I could get a drink. 510 00:19:34,434 --> 00:19:36,175 - Dead bodies? Hell yeah. 511 00:19:36,218 --> 00:19:38,307 I haven't been to a dead body party since high school. 512 00:19:38,351 --> 00:19:39,961 - Oh. 513 00:19:40,004 --> 00:19:42,790 - The Philippines may be 8,000 miles away, 514 00:19:42,833 --> 00:19:44,357 but that isn't stopping this protest against 515 00:19:44,400 --> 00:19:46,185 its controversial president. 516 00:19:46,228 --> 00:19:48,926 Mateo Liwanag is leading the rally. 517 00:19:48,970 --> 00:19:51,929 - Mateo, tell us, why do you oppose Duterte? 518 00:19:51,973 --> 00:19:56,325 - Um, well, "oppose" is, uh, kind of a strong word. 519 00:19:56,369 --> 00:20:00,024 Uh, I wouldn't say that we "oppose" him. 520 00:20:00,068 --> 00:20:01,417 - Right, right. 521 00:20:01,461 --> 00:20:03,027 Yeah, we're--we're just, uh, spreading awareness, 522 00:20:03,071 --> 00:20:06,944 uh, and information without judgment. 523 00:20:06,988 --> 00:20:08,163 - What? - Yes. 524 00:20:08,207 --> 00:20:09,773 - So the group you started, 525 00:20:09,817 --> 00:20:11,993 the St. Louis Society Against Duterte, 526 00:20:12,036 --> 00:20:14,387 is not actually against Duterte? 527 00:20:14,430 --> 00:20:16,302 - It's a big tent, you know? 528 00:20:16,345 --> 00:20:19,000 Some of us are pro, some of us are against. 529 00:20:19,043 --> 00:20:20,262 Uh, and some are in the middle. 530 00:20:20,306 --> 00:20:21,568 - Yeah, it's complicated, you know? 531 00:20:21,611 --> 00:20:24,135 There's good people on both-- on both sides. 532 00:20:24,179 --> 00:20:25,441 - Yeah. 533 00:20:25,485 --> 00:20:26,486 - What are you guys talking about? 534 00:20:26,529 --> 00:20:28,314 The guy's a monster. 535 00:20:28,357 --> 00:20:30,011 - No, that's--I don't know... - I never said "monster." 536 00:20:30,054 --> 00:20:32,056 I mean, that is your opinion. - Yeah, he--he... 537 00:20:32,100 --> 00:20:34,581 - Hey, you better watch out, Duterte. 538 00:20:34,624 --> 00:20:35,973 You're a dead man. 539 00:20:36,017 --> 00:20:37,279 When you wake up tomorrow, 540 00:20:37,323 --> 00:20:39,150 you're gonna be in a world of hurt, 541 00:20:39,194 --> 00:20:41,936 'cause this guy right here, he's a comin' for ya. 542 00:20:41,979 --> 00:20:43,503 Mateo Liwanag. 543 00:20:43,546 --> 00:20:45,287 And you remember that name... - Don't... 544 00:20:45,331 --> 00:20:47,289 - Mateo Liwanag. - That's not my name. 545 00:20:47,333 --> 00:20:48,595 - Ma-te-o. - And cut. 546 00:20:48,638 --> 00:20:52,338 - ♪ Arroro mi nino 547 00:20:52,381 --> 00:20:55,863 ♪ Arroro mi sol 548 00:20:55,906 --> 00:20:58,822 - You like the baby, you like the baby. 549 00:20:58,866 --> 00:20:59,954 - I wouldn't say "like." 550 00:20:59,997 --> 00:21:01,477 - Hey, guys. 551 00:21:01,521 --> 00:21:03,218 I'm so sorry I'm late. 552 00:21:03,262 --> 00:21:06,352 I--I got stuck, but I can take Rose back now. 553 00:21:07,440 --> 00:21:09,137 Come on, baby. 554 00:21:09,180 --> 00:21:10,312 Come on. 555 00:21:10,356 --> 00:21:11,618 - Oh. 556 00:21:11,661 --> 00:21:13,489 - Oh, thank you for watching her. 557 00:21:13,533 --> 00:21:15,883 Daddy had a big day. 558 00:21:19,321 --> 00:21:21,323 - You mean this is... 559 00:21:21,367 --> 00:21:23,412 - A crime? Yeah.