1 00:00:02,459 --> 00:00:05,013 BRIAN BRUSHWOOD: The following program contains secret hacks. 2 00:00:05,048 --> 00:00:07,429 Attempting some of these shortcuts can be dangerous 3 00:00:07,464 --> 00:00:09,121 and is ill-advised. 4 00:00:09,155 --> 00:00:11,261 The dictionary definition of a sucker... 5 00:00:11,295 --> 00:00:13,918 -[laughing] -Ow! I hate you! 6 00:00:13,953 --> 00:00:16,059 ...is someone who's gullible or easily deceived. 7 00:00:16,093 --> 00:00:18,371 That's disgusting. 8 00:00:18,406 --> 00:00:19,372 Go. 9 00:00:19,407 --> 00:00:21,202 Oh. Ow, ow! 10 00:00:21,236 --> 00:00:23,583 -Ah! -[Brian laughing] 11 00:00:23,618 --> 00:00:24,929 What is wrong with you? 12 00:00:27,415 --> 00:00:28,692 Make you a man! 13 00:00:30,142 --> 00:00:33,145 -How was it? -It tasted like sadness. 14 00:00:33,179 --> 00:00:35,147 Suckers fall victim to scams. 15 00:00:36,355 --> 00:00:37,839 We're gonna play follow the lady. 16 00:00:37,873 --> 00:00:40,186 They lose money, believe blatant lies, 17 00:00:40,221 --> 00:00:42,223 and they get taken advantage of. 18 00:00:42,257 --> 00:00:44,121 Well, not anymore. 19 00:00:44,156 --> 00:00:46,123 I'm gonna teach all of you suckers out there 20 00:00:46,158 --> 00:00:47,228 how to spot a lie... 21 00:00:47,262 --> 00:00:48,953 Your thermostat was totally shot, 22 00:00:48,988 --> 00:00:50,334 so we're gonna have to replace that. 23 00:00:50,369 --> 00:00:51,784 ...expose a scam. 24 00:00:51,818 --> 00:00:52,923 As an intuitive, 25 00:00:52,957 --> 00:00:55,408 I think and speak in pictures. 26 00:00:55,443 --> 00:00:57,997 Hang onto your money and fight back. 27 00:00:58,031 --> 00:00:59,723 I got sixty bucks right now, 28 00:00:59,757 --> 00:01:01,000 -and we're done. -All right. Let me have it. 29 00:01:01,034 --> 00:01:03,658 I'm gonna show you how not to be a sucker. 30 00:01:04,935 --> 00:01:06,557 I'm Brian Brushwood, and I've picked up 31 00:01:06,592 --> 00:01:08,732 the tools of scientists and spies, 32 00:01:08,766 --> 00:01:10,630 of criminals and con artists. 33 00:01:10,665 --> 00:01:12,356 I've mastered incredible tricks 34 00:01:12,391 --> 00:01:15,083 and dangerous stunts as a professional magician. 35 00:01:15,118 --> 00:01:17,637 Now, I have an encyclopedia of shortcuts, 36 00:01:17,672 --> 00:01:20,226 secret data, and helpful hacks 37 00:01:20,261 --> 00:01:22,815 designed to help you make life easier 38 00:01:22,849 --> 00:01:23,988 and give you the upper hand. 39 00:01:24,023 --> 00:01:25,576 Whoa, buddy! 40 00:01:25,611 --> 00:01:27,440 This isHacking the System. 41 00:01:35,034 --> 00:01:36,484 According to industry experts, 42 00:01:36,518 --> 00:01:39,935 Americans overpay tens of billions of dollars every year 43 00:01:39,970 --> 00:01:42,041 for faulty or fraudulent auto work. 44 00:01:44,319 --> 00:01:46,942 Unnecessary repairs, padded charges, 45 00:01:46,977 --> 00:01:48,081 low quality parts, 46 00:01:48,116 --> 00:01:49,876 heck, not even doing the work at all, 47 00:01:49,911 --> 00:01:51,292 there's no end to the ways 48 00:01:51,326 --> 00:01:54,191 that shady mechanics can take advantage of you. 49 00:01:54,226 --> 00:01:56,193 No wonder car maintenance gripes rank 50 00:01:56,228 --> 00:01:58,126 as the biggest consumer complaint. 51 00:01:58,161 --> 00:01:59,748 Today, I'm posing as a mechanic 52 00:01:59,783 --> 00:02:02,199 to show you how to keep unscrupulous mechanics 53 00:02:02,234 --> 00:02:04,788 from taking advantage of you. 54 00:02:09,275 --> 00:02:11,829 Look, I know next to nothing about car repairs, 55 00:02:11,864 --> 00:02:13,417 but I'll bet I could talk someone into work 56 00:02:13,452 --> 00:02:16,317 they don't need, and hidden cameras will catch it all. 57 00:02:16,351 --> 00:02:17,249 What can I do for you? 58 00:02:17,283 --> 00:02:18,802 Um, so I think it's been a while 59 00:02:18,836 --> 00:02:21,977 since I've gotten my oil changed and my car inspected. 60 00:02:22,012 --> 00:02:23,462 All right. Now you say "been a while," 61 00:02:23,496 --> 00:02:24,670 how long are we talking about? 62 00:02:24,704 --> 00:02:26,568 I think like 5000 miles. 63 00:02:26,603 --> 00:02:28,777 [chuckles] All right. 64 00:02:28,812 --> 00:02:30,538 I'll tell you what I'll do. I'll get the oil changed. 65 00:02:30,572 --> 00:02:32,816 I'll give it a full 37-point inspection, 66 00:02:32,850 --> 00:02:34,369 gonna check out the power couplings, 67 00:02:34,404 --> 00:02:36,406 the drive train, the complete power train. 68 00:02:36,440 --> 00:02:37,786 -I'm gonna check it all out. -Okay. 69 00:02:37,821 --> 00:02:39,029 BRIAN: See what I did? 70 00:02:39,063 --> 00:02:41,307 I added several services she didn't ask for 71 00:02:41,342 --> 00:02:43,378 without even looking at the car. 72 00:02:43,413 --> 00:02:45,346 Never agree to something without knowing 73 00:02:45,380 --> 00:02:46,588 if you even need it. 74 00:02:46,623 --> 00:02:48,556 Do you know how much that costs about? 75 00:02:48,590 --> 00:02:49,695 Ah, don't worry about it. I'll take care of you. 76 00:02:49,729 --> 00:02:50,799 -Okay. Thanks. -You got your keys? 77 00:02:50,834 --> 00:02:52,318 -Yeah, thank you. -Awesome. Thank you. 78 00:02:52,353 --> 00:02:55,666 Never agree to work without a written estimate. 79 00:02:55,701 --> 00:02:58,048 This customer has no idea what I'm gonna charge, 80 00:02:58,082 --> 00:03:00,464 but once the work's done, without an estimate, 81 00:03:00,499 --> 00:03:01,914 she'll have to pay for it. 82 00:03:06,436 --> 00:03:08,507 So far, this customer hasn't picked up 83 00:03:08,541 --> 00:03:11,061 on any of the warning signs that I could be a sleazy 84 00:03:11,095 --> 00:03:13,477 or even incompetent mechanic. 85 00:03:13,512 --> 00:03:14,720 Let's see what happens when I tack 86 00:03:14,754 --> 00:03:16,894 a huge extra onto her bill. 87 00:03:16,929 --> 00:03:17,895 Hey, miss! 88 00:03:19,069 --> 00:03:22,417 Well, the good news is even after 5,000 miles 89 00:03:22,452 --> 00:03:24,108 the oil wasn't a problem. 90 00:03:24,143 --> 00:03:26,490 However, your thermostat is pretty much shot. 91 00:03:26,525 --> 00:03:29,907 Normally, these are $500 new to install, 92 00:03:29,942 --> 00:03:32,013 however, I have a perfectly good used part 93 00:03:32,047 --> 00:03:34,429 that I can get in there for only $200. 94 00:03:34,464 --> 00:03:36,120 Your car's already up. 95 00:03:36,155 --> 00:03:37,915 We can knock it out right now. 96 00:03:37,950 --> 00:03:41,056 Some shady mechanics will replace perfectly good parts 97 00:03:41,091 --> 00:03:43,058 with old ones they have laying around. 98 00:03:43,093 --> 00:03:45,198 Always ask for the parts you're replacing 99 00:03:45,233 --> 00:03:46,510 so you could check 'em out later 100 00:03:46,545 --> 00:03:48,098 with someone you trust. 101 00:03:50,721 --> 00:03:53,483 I-- that's a little bit higher than I thought it was gonna be. 102 00:03:53,517 --> 00:03:55,416 I thought it was just gonna be an oil change. 103 00:03:55,450 --> 00:03:56,624 I mean, I don't want you broken down 104 00:03:56,658 --> 00:03:57,797 on the side of the highway. Have you ever been there? 105 00:03:57,832 --> 00:03:59,316 -Broken down on the side of the highway? -No. No. 106 00:03:59,351 --> 00:04:01,629 No, and you... I don't think you want to be. 107 00:04:01,663 --> 00:04:02,595 Yeah. No. 108 00:04:02,630 --> 00:04:04,597 Don't let yourself be intimidated. 109 00:04:04,632 --> 00:04:06,875 If you're not sure, get a second opinion 110 00:04:06,910 --> 00:04:08,912 from a trusted source. 111 00:04:08,946 --> 00:04:09,775 What do you say we just go ahead 112 00:04:09,809 --> 00:04:10,845 and take care of this right now? 113 00:04:14,124 --> 00:04:15,643 -Okay. All right. -All right. 114 00:04:15,677 --> 00:04:16,747 Better safe than sorry, right? 115 00:04:16,782 --> 00:04:18,611 -Yeah, that's fine. -You got it. 116 00:04:18,646 --> 00:04:19,923 I just suckered this customer 117 00:04:19,957 --> 00:04:22,097 into a repair she doesn't need. 118 00:04:22,132 --> 00:04:23,409 The remedy's simple, 119 00:04:23,444 --> 00:04:25,446 ask for a license, look up reviews, 120 00:04:25,480 --> 00:04:26,654 get a referral. 121 00:04:26,688 --> 00:04:28,345 And if you don't know anything about cars, 122 00:04:28,380 --> 00:04:29,829 educate yourself 123 00:04:29,864 --> 00:04:32,315 or at least take along someone who does know. 124 00:04:32,349 --> 00:04:36,353 Never pay for repairs that you haven't authorized beforehand. 125 00:04:36,388 --> 00:04:38,493 If a mechanic tries to steamroll you 126 00:04:38,528 --> 00:04:40,668 with excess charges, stand your ground. 127 00:04:40,702 --> 00:04:42,532 The law's likely on your side. 128 00:04:43,809 --> 00:04:45,742 This customer, she'll be pleased to discover 129 00:04:45,776 --> 00:04:47,226 she was part of an experiment 130 00:04:47,260 --> 00:04:48,952 and get her oil changed for free. 131 00:04:48,986 --> 00:04:51,644 -My name is Brian Brushwood. -Hi. 132 00:04:51,679 --> 00:04:53,888 -And we have a few cameras. -What? 133 00:04:53,922 --> 00:04:56,615 But don't be a sucker next time you need a car repair. 134 00:04:56,649 --> 00:04:58,341 I guess you don't know a lot about cars, right? 135 00:04:58,375 --> 00:04:59,997 -No. -That's okay, 'cause neither do I. 136 00:05:00,032 --> 00:05:02,759 And you can even be your own mechanic. 137 00:05:04,381 --> 00:05:06,625 Next time your check engine light comes on, 138 00:05:06,659 --> 00:05:08,972 you could save yourself a costly trip to the mechanic 139 00:05:09,006 --> 00:05:10,145 by using one of these. 140 00:05:13,217 --> 00:05:14,287 Nowadays you could pick up 141 00:05:14,322 --> 00:05:16,531 affordable diagnostic tools online 142 00:05:16,566 --> 00:05:18,499 that plug directly into the car's computer, 143 00:05:18,533 --> 00:05:21,398 give you information on air flow, fuel efficiency... 144 00:05:21,433 --> 00:05:23,158 -[engine starts] -...RPMs. 145 00:05:23,193 --> 00:05:24,643 Some of them even have Bluetooth 146 00:05:24,677 --> 00:05:26,265 and will connect straight to your phone. 147 00:05:26,299 --> 00:05:28,163 This is great information to have before making 148 00:05:28,198 --> 00:05:30,959 a potentially costly trip to the mechanic. 149 00:05:30,994 --> 00:05:32,961 Let's see if you could get this one. 150 00:05:32,996 --> 00:05:34,100 True or false, 151 00:05:34,135 --> 00:05:35,930 buying higher-octane fuel 152 00:05:35,964 --> 00:05:38,450 guarantees you'll get better gas mileage. 153 00:05:40,210 --> 00:05:41,798 The answer is... 154 00:05:41,832 --> 00:05:42,868 false. 155 00:05:42,902 --> 00:05:44,559 According to the Federal Trade Commission, 156 00:05:44,594 --> 00:05:47,666 most vehicles experience absolutely no benefit 157 00:05:47,700 --> 00:05:50,841 from buying more expensive higher octane fuel. 158 00:05:50,876 --> 00:05:53,879 So unless your car's manual recommends high octane fuel, 159 00:05:53,913 --> 00:05:55,328 stick with the regular. 160 00:05:55,363 --> 00:05:56,537 Don't be a sucker. 161 00:05:56,571 --> 00:05:57,538 Speaking of which... 162 00:06:02,301 --> 00:06:04,786 Americans spend around two billion dollars a year 163 00:06:04,821 --> 00:06:07,720 on psychics hoping to get insight into the paranormal. 164 00:06:07,755 --> 00:06:10,447 Yet many of these psychics are using a few basic tricks 165 00:06:10,482 --> 00:06:12,242 to simulate their abilities. 166 00:06:12,276 --> 00:06:15,314 One renowned skeptic has offered a million dollar prize 167 00:06:15,348 --> 00:06:18,006 to anyone who can prove under test conditions 168 00:06:18,041 --> 00:06:19,870 that they have any psychic abilities. 169 00:06:19,905 --> 00:06:21,734 Though over a thousand people have applied, 170 00:06:21,769 --> 00:06:23,529 nobody's taken home that prize. 171 00:06:23,564 --> 00:06:25,911 I'm gonna show you just how easy it is 172 00:06:25,945 --> 00:06:27,913 for a psychic to swindle a sucker. 173 00:06:37,370 --> 00:06:39,545 One way psychics create a connection with you 174 00:06:39,580 --> 00:06:41,271 is by making Barnum statements 175 00:06:41,305 --> 00:06:43,963 that take advantage of what's called the Forer effect. 176 00:06:43,998 --> 00:06:46,759 This is a unique psychological defect that we all have 177 00:06:46,794 --> 00:06:48,968 that causes us to take general statements 178 00:06:49,003 --> 00:06:51,177 and believe they apply uniquely to us. 179 00:06:51,212 --> 00:06:52,489 Here. I'll show you. 180 00:06:52,524 --> 00:06:54,560 I'm gonna give you a psychic reading. 181 00:06:54,595 --> 00:06:56,251 I'm not even gonna charge you for this one. 182 00:06:58,288 --> 00:07:01,533 You have a need for other people to like and admire you. 183 00:07:01,567 --> 00:07:03,327 You have untapped potential, 184 00:07:03,362 --> 00:07:04,777 but sometimes you wonder if you've made 185 00:07:04,812 --> 00:07:07,297 the right life decisions or directions. 186 00:07:07,331 --> 00:07:10,818 You feel like you're worth more than you're being paid. 187 00:07:10,852 --> 00:07:13,165 You're calm on the outside, but inside, 188 00:07:13,199 --> 00:07:15,339 you often feel turmoil. 189 00:07:15,374 --> 00:07:16,893 Sound like you? 190 00:07:16,927 --> 00:07:18,791 That's the brilliance of these statements. 191 00:07:18,826 --> 00:07:21,414 They're designed to sound like they apply to everyone. 192 00:07:21,449 --> 00:07:22,933 People rank statements like these 193 00:07:22,968 --> 00:07:25,557 as almost 85 percent accurate. 194 00:07:27,559 --> 00:07:29,422 Hello, ladies. Come on in. 195 00:07:29,457 --> 00:07:31,597 It'll be a lot of fun. Totally free. 196 00:07:31,632 --> 00:07:34,186 I'm pulling people in off the street for a free reading. 197 00:07:34,220 --> 00:07:36,499 They're all perfect strangers and I'm no psychic, 198 00:07:36,533 --> 00:07:38,949 but I do know how to cold read people. 199 00:07:38,984 --> 00:07:41,055 [Brian humming] 200 00:07:43,091 --> 00:07:46,129 Understand that as an intuitive... 201 00:07:47,337 --> 00:07:49,753 [clicks tongue] ...I speak in pictures, 202 00:07:49,788 --> 00:07:51,617 and not all of these will make sense to me. 203 00:07:51,652 --> 00:07:54,413 Some may be from the past, some may be from the present, 204 00:07:54,447 --> 00:07:56,622 some may be from the future. 205 00:07:58,141 --> 00:08:00,108 I ask that you keep an open mind 206 00:08:00,143 --> 00:08:01,869 and you try to follow along. 207 00:08:03,284 --> 00:08:05,838 It's a smaller man, um, older. 208 00:08:07,426 --> 00:08:11,568 I wanna say his name starts with a, uh, uh, uh, a B or a P. 209 00:08:11,603 --> 00:08:14,537 -Patrick by any chance? -Pat. 210 00:08:14,571 --> 00:08:16,711 -Who's Pat? -That's my grandfather. 211 00:08:16,746 --> 00:08:19,058 H-He passed a couple of years ago. 212 00:08:19,093 --> 00:08:20,957 Getting a name right is essential, 213 00:08:20,991 --> 00:08:23,373 but surprisingly, not that hard. 214 00:08:23,407 --> 00:08:26,134 Cold readers usually throw out common names or letters 215 00:08:26,169 --> 00:08:29,241 waiting for the victim to volunteer more information. 216 00:08:29,275 --> 00:08:31,450 Notice how he not only supplied me with a name, 217 00:08:31,484 --> 00:08:33,763 but also gave me additional information. 218 00:08:33,797 --> 00:08:36,317 Now I have my subject. 219 00:08:36,351 --> 00:08:39,700 I see water. Did... did he like to boat? 220 00:08:39,734 --> 00:08:41,460 Not-Not really. 221 00:08:41,494 --> 00:08:44,014 I guessed wrong. Now what? 222 00:08:46,707 --> 00:08:48,329 While I may be doing the talking, 223 00:08:48,363 --> 00:08:51,712 my subject's responses provide the meaning and context. 224 00:08:53,403 --> 00:08:57,476 'Cause it's not flat water. It's, it's in motion. 225 00:08:57,510 --> 00:08:59,409 It's manicured like you would see 226 00:08:59,443 --> 00:09:00,410 on a, on a, on a golf course, 227 00:09:00,444 --> 00:09:02,343 -like very manicured. -Oh, no way. 228 00:09:02,377 --> 00:09:05,173 -He used to love golf. -Of course. Of course. 229 00:09:05,208 --> 00:09:07,313 Boom. Transformed it into a hit. 230 00:09:08,660 --> 00:09:11,248 And he's dressed like in his Sunday best. 231 00:09:11,283 --> 00:09:14,044 He is, like he just got off the links. Uh... 232 00:09:14,079 --> 00:09:15,908 Another miss. 233 00:09:15,943 --> 00:09:19,084 As I'm making statements, I'm looking for physical cues 234 00:09:19,118 --> 00:09:20,533 to see if I'm on the right track. 235 00:09:21,673 --> 00:09:24,745 Which is weird because he's not normally a formal person. 236 00:09:24,779 --> 00:09:26,470 -He's rather casual, right? -Yeah. 237 00:09:27,506 --> 00:09:30,613 I fee-- I feel like May or June was important. 238 00:09:30,647 --> 00:09:32,338 Uh, the, the summertime. 239 00:09:32,373 --> 00:09:33,719 What happened during the summer? 240 00:09:33,754 --> 00:09:35,687 I usually... I usually visited him and my grandma, 241 00:09:35,721 --> 00:09:37,481 my grandparents during the summertime. 242 00:09:37,516 --> 00:09:39,656 I picked summertime because it's usually 243 00:09:39,691 --> 00:09:41,347 a happy time for most people, 244 00:09:41,382 --> 00:09:43,453 and I'm betting on it as when he may have connected 245 00:09:43,487 --> 00:09:44,937 with his grandfather. 246 00:09:44,972 --> 00:09:47,664 That makes sense, 'cause he's smiling. 247 00:09:47,699 --> 00:09:49,217 And he wants you to know that those were 248 00:09:49,252 --> 00:09:51,426 some of the best days of his life. 249 00:09:51,461 --> 00:09:53,946 Finally, cold readers almost always end their readings 250 00:09:53,981 --> 00:09:55,327 with a stock statement 251 00:09:55,361 --> 00:09:57,501 designed to comfort and please. 252 00:09:59,020 --> 00:10:00,194 Wow. 253 00:10:00,228 --> 00:10:01,574 Thank you. 254 00:10:01,609 --> 00:10:03,369 Of course at the end of the session, 255 00:10:03,404 --> 00:10:05,302 I let everyone know that I was demonstrating 256 00:10:05,337 --> 00:10:07,166 cold reading techniques. 257 00:10:07,201 --> 00:10:09,962 God, I feel like an [bleep] even acting this way. 258 00:10:09,997 --> 00:10:11,205 [all laughing] 259 00:10:11,239 --> 00:10:13,759 Interestingly, this guy said he was skeptical 260 00:10:13,794 --> 00:10:15,554 but that he wanted to believe. 261 00:10:15,588 --> 00:10:18,799 And that's the key to a fake psychic success. 262 00:10:18,833 --> 00:10:20,593 Whether you believe in psychics or not, 263 00:10:20,628 --> 00:10:22,803 at least now you won't be a sucker. 264 00:10:22,837 --> 00:10:24,839 See if you could figure this one out. 265 00:10:24,874 --> 00:10:27,359 Which first lady held numerous seances 266 00:10:27,393 --> 00:10:28,878 in the White House? 267 00:10:28,912 --> 00:10:32,088 Was it Jackie Kennedy, Eleanor Roosevelt, 268 00:10:32,122 --> 00:10:35,505 Mary Todd Lincoln, or Martha Washington. 269 00:10:35,539 --> 00:10:37,507 The answer is... 270 00:10:37,541 --> 00:10:39,164 Mary Todd Lincoln. 271 00:10:39,198 --> 00:10:41,062 Her 11-year-old son died during the height 272 00:10:41,097 --> 00:10:43,582 of the spiritualism movement in the 1860s, 273 00:10:43,616 --> 00:10:46,412 which led her to many nights trying to contact spirits. 274 00:10:47,828 --> 00:10:50,658 From conjuring spirits to scalping concert tickets, 275 00:10:50,693 --> 00:10:52,764 you've gotta keep your guard up. 276 00:10:52,798 --> 00:10:55,559 Even though ticket scalping's illegal in many states, 277 00:10:55,594 --> 00:10:57,044 it's a thriving industry. 278 00:10:57,078 --> 00:10:58,873 And if you're somebody who loves live music 279 00:10:58,908 --> 00:11:00,841 or sporting events, you may find yourself 280 00:11:00,875 --> 00:11:03,740 in a negotiation with a ticket scalper, 281 00:11:03,775 --> 00:11:05,604 which could be intimidating at best, 282 00:11:05,638 --> 00:11:07,848 and at worst, a downright scam. 283 00:11:07,882 --> 00:11:10,643 I'm outside of a sold out event right now 284 00:11:10,678 --> 00:11:11,748 so I could show 285 00:11:11,783 --> 00:11:13,716 you how to safely get the tickets you want 286 00:11:13,750 --> 00:11:15,234 without being ripped off. 287 00:11:22,759 --> 00:11:24,934 First off, make sure that buying scalped tickets 288 00:11:24,968 --> 00:11:26,521 is legal in your city or state. 289 00:11:26,556 --> 00:11:28,592 Otherwise, you risk getting a costly fine 290 00:11:28,627 --> 00:11:30,249 instead of a front row seat. 291 00:11:30,284 --> 00:11:32,286 Next, only negotiate in a safe, 292 00:11:32,320 --> 00:11:33,874 public, well-lit area. 293 00:11:36,497 --> 00:11:38,533 I spot a scalper with tickets to sell 294 00:11:38,568 --> 00:11:40,018 and I've already got an edge. 295 00:11:40,052 --> 00:11:41,364 The concert's about to start, 296 00:11:41,398 --> 00:11:43,987 so in just a few hours, his tickets won't be worth 297 00:11:44,022 --> 00:11:45,402 the paper they're printed on. 298 00:11:45,437 --> 00:11:47,611 By waiting until the last minute, 299 00:11:47,646 --> 00:11:49,441 I have the upper hand. 300 00:11:49,475 --> 00:11:51,305 -Hey, boss. You got one? -Yes. 301 00:11:51,339 --> 00:11:53,238 They're $100 each, front and center. 302 00:11:53,272 --> 00:11:54,929 Eh, front and center, which section? 303 00:11:54,964 --> 00:11:56,068 Section 36. 304 00:11:57,380 --> 00:11:59,244 -Section 36? -Front and center, dude. 305 00:11:59,278 --> 00:12:01,487 -Right in the center. -No, section 36 306 00:12:01,522 --> 00:12:03,351 is pretty far from front and center, man. 307 00:12:03,386 --> 00:12:04,559 A hundred bucks. 308 00:12:04,594 --> 00:12:06,354 BRIAN: Always have a copy of the seating chart. 309 00:12:06,389 --> 00:12:08,425 It's the only way to know what you're buying. 310 00:12:08,460 --> 00:12:09,702 Section 36? 311 00:12:09,737 --> 00:12:11,774 -This is front and center, right behind the stage. -No. 312 00:12:11,808 --> 00:12:13,258 Did you see that? 313 00:12:13,292 --> 00:12:15,260 He tried to place the ticket in my hand. 314 00:12:15,294 --> 00:12:17,055 This is a popular sales tactic. 315 00:12:17,089 --> 00:12:19,747 Touching an item creates a psychological connection 316 00:12:19,782 --> 00:12:22,094 between the potential buyer and the object. 317 00:12:22,129 --> 00:12:24,648 Time to use his own tricks against him. 318 00:12:24,683 --> 00:12:26,443 I got sixty bucks right now. 319 00:12:26,478 --> 00:12:28,445 Sixty dollars cash money... 320 00:12:28,480 --> 00:12:30,378 -All right. Let me have it. -...and we're done. 321 00:12:30,413 --> 00:12:32,967 By showing him my cash, I've turned the tables on him. 322 00:12:33,002 --> 00:12:35,038 Now that he sees my money's there for the taking, 323 00:12:35,073 --> 00:12:37,592 he is much more likely to take my offer. 324 00:12:37,627 --> 00:12:38,801 Don't hand him your money, 325 00:12:38,835 --> 00:12:41,113 but show him you're ready to make a deal. 326 00:12:41,148 --> 00:12:42,839 What he doesn't know is that I still have 327 00:12:42,874 --> 00:12:45,428 another $40 in my other pocket. 328 00:12:45,462 --> 00:12:46,774 I mean this is $60 cash, 329 00:12:46,809 --> 00:12:47,810 -you got it right now. -I mean, if you want though, 330 00:12:47,844 --> 00:12:48,880 you got to pay a hundred bucks. 331 00:12:48,914 --> 00:12:51,123 Nah, it's okay. I'll be back later on then. 332 00:12:51,158 --> 00:12:53,022 -They're a hundred dollars... -Yeah. Don't worry about it. 333 00:12:53,056 --> 00:12:54,851 They're front and center, they're good tickets. 334 00:12:54,886 --> 00:12:56,404 If you don't like the price you're getting, 335 00:12:56,439 --> 00:12:58,372 don't be afraid to walk away. 336 00:12:59,373 --> 00:13:01,340 All right. Well, that didn't work. 337 00:13:01,375 --> 00:13:02,894 Luckily, I have another plan. 338 00:13:04,516 --> 00:13:06,345 So how do you tell if you have a fake ticket? 339 00:13:06,380 --> 00:13:08,692 Well, first of all, the safest way is to buy it 340 00:13:08,727 --> 00:13:10,211 from a legitimate source. 341 00:13:10,246 --> 00:13:11,937 But if you're not in that situation, 342 00:13:11,972 --> 00:13:13,007 look at the back. 343 00:13:13,042 --> 00:13:14,491 If your ticket's blank on the back, 344 00:13:14,526 --> 00:13:16,079 it's almost certainly a fake. 345 00:13:16,114 --> 00:13:18,702 Real tickets have advertisements on the back. 346 00:13:18,737 --> 00:13:21,809 Second of all, identify the way that it's been printed. 347 00:13:21,844 --> 00:13:24,225 If it was printed on an inkjet printer, 348 00:13:24,260 --> 00:13:25,882 if that ink smears, 349 00:13:25,917 --> 00:13:27,608 it's almost certainly a fake. 350 00:13:29,955 --> 00:13:31,957 They might have used a color laser printer, 351 00:13:31,992 --> 00:13:33,717 in which case you could take a penny 352 00:13:33,752 --> 00:13:35,478 and scratch it on the side. 353 00:13:39,102 --> 00:13:41,311 If the ink comes off, again, 354 00:13:41,346 --> 00:13:42,692 probably a fake. 355 00:13:44,832 --> 00:13:46,351 Of course the safest method 356 00:13:46,385 --> 00:13:49,216 is to actually let the booth operator scan the ticket. 357 00:13:49,250 --> 00:13:51,597 If the guy selling you the ticket has nothing to hide, 358 00:13:51,632 --> 00:13:53,530 he should have no problem with it. 359 00:13:53,565 --> 00:13:55,739 Scalpers are out there competing for your money. 360 00:13:55,774 --> 00:13:57,155 And if you play your cards right, 361 00:13:57,189 --> 00:13:59,882 you could get two scalpers to compete head to head. 362 00:14:01,849 --> 00:14:02,954 You got one? 363 00:14:03,989 --> 00:14:05,439 -What do you got? -[scalper speaking indistinctly] 364 00:14:05,473 --> 00:14:07,199 -SCALPER 1: Hey, back down. -BRIAN: What section you got? 365 00:14:07,234 --> 00:14:09,719 Hey, man, I'll drop them to 80 for you. 366 00:14:09,753 --> 00:14:11,272 -I'm taking eighty bucks. -SCALPER 2: Hey, can you see... 367 00:14:11,307 --> 00:14:13,205 -Can't you see I'm working with this guy here? -He's my customer. 368 00:14:13,240 --> 00:14:14,620 -I got it for $80. -Hey, hey, hey, hey, hey, hey. 369 00:14:14,655 --> 00:14:16,553 -Back down, dude. Just drop it. -Hey, look. 370 00:14:16,588 --> 00:14:18,935 Dude, you got five minutes, and those are nothing. 371 00:14:18,970 --> 00:14:19,936 All right, sixty. Give me sixty. 372 00:14:19,971 --> 00:14:21,213 Okay, sixty. Are we good on sixty? 373 00:14:21,248 --> 00:14:22,594 Yeah. Give me sixty right now. 374 00:14:22,628 --> 00:14:24,147 -All right, we're good. -You've got five minutes. Good luck. 375 00:14:25,183 --> 00:14:28,600 I got good seats, and I didn't compromise on price. 376 00:14:28,634 --> 00:14:29,981 I got a concert to go to. 377 00:14:31,706 --> 00:14:33,605 Quick quiz. What denomination 378 00:14:33,639 --> 00:14:36,366 is the most commonly counterfeited bill in America? 379 00:14:36,401 --> 00:14:38,023 Is it the five dollar bill, 380 00:14:38,058 --> 00:14:40,439 the ten dollar bill, the twenty dollar bill, 381 00:14:40,474 --> 00:14:42,510 or the hundred dollar bill? 382 00:14:42,545 --> 00:14:43,753 The answer is... 383 00:14:45,134 --> 00:14:47,170 the twenty dollar bill. 384 00:14:47,205 --> 00:14:49,517 Next in line, the one hundred dollar bill, 385 00:14:49,552 --> 00:14:52,279 the most counterfeited bill in foreign countries. 386 00:14:53,728 --> 00:14:55,558 Have you ever been passed a bill and you're not sure 387 00:14:55,592 --> 00:14:57,215 if it's totally legit? 388 00:14:57,249 --> 00:14:59,665 There's an amazingly simple test you could pull off 389 00:14:59,700 --> 00:15:01,667 to know whether or not it's a real bill. 390 00:15:01,702 --> 00:15:05,154 And believe it or not, all it takes is a magnet. 391 00:15:09,089 --> 00:15:11,263 Real US currency is printed 392 00:15:11,298 --> 00:15:13,231 with ferrous material in the ink. 393 00:15:13,265 --> 00:15:15,716 That means a magnet should attract the bill. 394 00:15:15,750 --> 00:15:19,409 In this case, we've got five identical US bills. 395 00:15:19,444 --> 00:15:22,447 Four of them are counterfeit, one's the real thing. 396 00:15:22,481 --> 00:15:24,587 Let's see which one identifies itself. 397 00:15:30,593 --> 00:15:31,559 Look at that. 398 00:15:32,560 --> 00:15:34,286 That's so awesome. 399 00:15:34,321 --> 00:15:37,772 And just like that, we have our real US bill. 400 00:15:37,807 --> 00:15:39,705 Talking about being real, 401 00:15:39,740 --> 00:15:42,432 how can you tell when a person's being real? 402 00:15:42,467 --> 00:15:44,641 I'm gonna say this again, 403 00:15:44,676 --> 00:15:48,852 I did not have sexual relations with that woman. 404 00:15:50,889 --> 00:15:52,580 Of all the ways to get suckered, 405 00:15:52,615 --> 00:15:55,618 one of the worst is buying someone else's lie. 406 00:15:55,652 --> 00:15:57,758 Whether it's a customer or a co-worker, 407 00:15:57,792 --> 00:15:59,725 a companion or a contractor, 408 00:15:59,760 --> 00:16:02,418 when you buy someone's lie, it costs you money, 409 00:16:02,452 --> 00:16:05,179 emotional pain, even your credibility. 410 00:16:05,214 --> 00:16:07,043 Luckily, most liars have the answer 411 00:16:07,078 --> 00:16:08,527 written all over their face. 412 00:16:08,562 --> 00:16:10,495 I'm gonna teach you the clues to look for 413 00:16:10,529 --> 00:16:13,256 so that you can become a human lie detector. 414 00:16:13,291 --> 00:16:14,395 Hello, gentlemen. 415 00:16:20,401 --> 00:16:22,058 Some guys on the production team 416 00:16:22,093 --> 00:16:23,473 have volunteered to let me put 417 00:16:23,508 --> 00:16:26,338 some facial reading techniques to the test. 418 00:16:26,373 --> 00:16:28,306 I'll ask them a series of questions 419 00:16:28,340 --> 00:16:30,135 and see if I can spot who's lying 420 00:16:30,170 --> 00:16:31,861 and who's telling the truth. 421 00:16:31,895 --> 00:16:34,553 I understand one of you did something interesting. 422 00:16:34,588 --> 00:16:35,830 What was it? 423 00:16:35,865 --> 00:16:38,247 -I've eaten a live cobra heart. -Hmm. 424 00:16:39,558 --> 00:16:41,250 I've eaten a live cobra heart. 425 00:16:42,630 --> 00:16:45,909 -I've eaten a live cobra heart. -Hmm. 426 00:16:45,944 --> 00:16:47,911 What was the first thing you thought of... 427 00:16:47,946 --> 00:16:51,260 when you ate a cobra's heart? 428 00:16:52,399 --> 00:16:53,883 That I was awesome. 429 00:16:53,917 --> 00:16:55,160 What about you? 430 00:16:55,195 --> 00:16:57,714 When you ate the cobra's heart, 431 00:16:57,749 --> 00:16:59,509 what was the first thing that came to your mind? 432 00:16:59,544 --> 00:17:02,512 I was still pretty worried about getting sick. 433 00:17:02,547 --> 00:17:03,824 Like poisoned? 434 00:17:03,858 --> 00:17:06,171 I figured it was a possibility there's still poison somewhere, 435 00:17:06,206 --> 00:17:08,622 you know, coursing through its body. 436 00:17:08,656 --> 00:17:10,727 Something would still maybe get me. 437 00:17:10,762 --> 00:17:11,763 Huh. 438 00:17:14,904 --> 00:17:17,700 Did you kill the cobra yourself or did someone else kill it? 439 00:17:17,734 --> 00:17:19,253 No, someone else killed it. 440 00:17:19,288 --> 00:17:21,013 -How did they do it? -With a knife. 441 00:17:21,048 --> 00:17:22,877 How big is a cobra heart? 442 00:17:22,912 --> 00:17:25,121 -It's about that big. -Yeah? 443 00:17:25,156 --> 00:17:27,330 -Little larger than a golf ball. -Did you take it in one bite? 444 00:17:27,365 --> 00:17:29,298 -I swallowed it. Yeah. -You swallowed it whole? 445 00:17:31,438 --> 00:17:32,473 Wow. 446 00:17:34,130 --> 00:17:35,442 They're all trying to appear 447 00:17:35,476 --> 00:17:36,788 like they're telling the truth, 448 00:17:36,822 --> 00:17:38,272 but what they don't realize is that 449 00:17:38,307 --> 00:17:40,999 their facial expressions are telling another story. 450 00:17:41,033 --> 00:17:43,450 Our faces have 42 muscles 451 00:17:43,484 --> 00:17:45,452 and thousands of different expressions. 452 00:17:46,867 --> 00:17:48,075 While body language is something 453 00:17:48,110 --> 00:17:49,628 we're all aware of at times, 454 00:17:49,663 --> 00:17:51,320 there are also micro-expressions 455 00:17:51,354 --> 00:17:52,735 which are unconscious. 456 00:17:52,769 --> 00:17:54,426 They can't be controlled. 457 00:17:54,461 --> 00:17:56,808 They appear so fast, they give us away 458 00:17:56,842 --> 00:17:59,638 before we gain control of our faces. 459 00:17:59,673 --> 00:18:02,917 Now, analyzing expressions is not an exact science. 460 00:18:02,952 --> 00:18:05,368 It takes years of training to become an expert, 461 00:18:05,403 --> 00:18:08,406 but these small clues can help me take a good guess. 462 00:18:08,440 --> 00:18:11,063 After watching their faces carefully, 463 00:18:11,098 --> 00:18:13,169 pretty sure I know who's telling the truth 464 00:18:13,204 --> 00:18:14,239 and who's lying. 465 00:18:16,172 --> 00:18:17,277 Let's see if I'm right. 466 00:18:17,311 --> 00:18:19,900 Before I even begin, Nick takes a big swallow, 467 00:18:19,934 --> 00:18:22,489 indicating he's getting ready to lie. 468 00:18:22,523 --> 00:18:24,560 That's not enough to say for sure. 469 00:18:24,594 --> 00:18:26,907 He shows us no appropriate signs of disgust 470 00:18:26,941 --> 00:18:28,943 before he tells us that he swallows the heart 471 00:18:28,978 --> 00:18:32,223 but only afterwards with a slight wrinkle in his nose. 472 00:18:34,017 --> 00:18:35,640 He also raises his eyebrows 473 00:18:35,674 --> 00:18:37,193 when he says that he swallowed it. 474 00:18:37,228 --> 00:18:38,470 I swallowed it. 475 00:18:38,505 --> 00:18:40,576 This might mean he's trying to impress me 476 00:18:40,610 --> 00:18:42,509 by emphasizing his words. 477 00:18:42,543 --> 00:18:45,028 I'm not a hundred percent sure Nick is lying, 478 00:18:45,063 --> 00:18:47,203 but I'm definitely suspicious of him. 479 00:18:47,238 --> 00:18:49,654 Paul's got fear written all over his face, 480 00:18:49,688 --> 00:18:51,552 and that could tell us that he's too scared 481 00:18:51,587 --> 00:18:52,726 to eat the cobra's heart. 482 00:18:53,727 --> 00:18:55,280 Here, his lips stretched 483 00:18:55,315 --> 00:18:57,524 just before he presses them together. 484 00:18:57,558 --> 00:18:59,353 The stretched lips indicate fear, 485 00:18:59,388 --> 00:19:00,837 which he then tries to disguise 486 00:19:00,872 --> 00:19:03,185 by pursing them together. 487 00:19:03,219 --> 00:19:05,808 ...something would still maybe get me. 488 00:19:05,842 --> 00:19:08,017 Again, Paul shows signs of fear 489 00:19:08,051 --> 00:19:11,089 when his eyebrows raise and he swallows slightly. 490 00:19:11,123 --> 00:19:13,678 And finally, Paul's lip goes slightly up, 491 00:19:13,712 --> 00:19:15,335 showing us contempt. 492 00:19:15,369 --> 00:19:17,923 Contempt is often associated with lying. 493 00:19:17,958 --> 00:19:20,029 Paul's face gave him away. 494 00:19:20,063 --> 00:19:21,858 I'm gonna guess that he too is lying. 495 00:19:22,859 --> 00:19:24,551 Which leaves Alex. 496 00:19:24,585 --> 00:19:26,518 I gotta say, I would not have chosen him 497 00:19:26,553 --> 00:19:28,037 as the guy telling the truth, 498 00:19:28,071 --> 00:19:29,935 but let's see what his face tells us. 499 00:19:29,970 --> 00:19:32,041 I've eaten a live cobra heart. 500 00:19:32,075 --> 00:19:34,319 BRIAN: Alex is wearing a suppressed smile, 501 00:19:34,354 --> 00:19:36,252 showing me he's genuinely satisfied 502 00:19:36,287 --> 00:19:37,529 that he ate the cobra heart. 503 00:19:39,151 --> 00:19:40,498 That I was awesome. 504 00:19:40,532 --> 00:19:42,983 BRIAN: When I asked him what he thought after eating it, 505 00:19:43,017 --> 00:19:45,986 Alex looks upward and answers naturally. 506 00:19:46,020 --> 00:19:47,677 This is a sign of sincerity, 507 00:19:47,712 --> 00:19:50,093 as he appears to be recalling a memory. 508 00:19:50,128 --> 00:19:51,647 [distorted voice]: Awesome. 509 00:19:51,681 --> 00:19:53,718 BRIAN: When he answers, he nods his head, 510 00:19:53,752 --> 00:19:55,754 confirming he felt awesome. 511 00:19:55,789 --> 00:19:58,412 Throughout, he shows no signs of contradicting 512 00:19:58,447 --> 00:20:00,000 what he says with his expressions, 513 00:20:00,034 --> 00:20:03,417 leading me to believe he's telling the truth. 514 00:20:03,452 --> 00:20:05,523 I'm not totally convinced, 515 00:20:05,557 --> 00:20:07,697 but there's only one way to find out. 516 00:20:12,115 --> 00:20:13,910 I feel like the only person 517 00:20:14,946 --> 00:20:16,948 who's talking straight with me the whole time... 518 00:20:18,605 --> 00:20:19,813 was Alex. 519 00:20:19,847 --> 00:20:21,435 Did you eat the cobra heart? 520 00:20:23,023 --> 00:20:24,714 -I did. -[laughing] 521 00:20:24,749 --> 00:20:26,440 When did you eat the cobra heart? 522 00:20:26,475 --> 00:20:29,340 Just a, you know, college abroad. 523 00:20:29,374 --> 00:20:30,755 -One of those things. -BRIAN: That is awesome. 524 00:20:30,789 --> 00:20:32,722 Obviously, nothing's a hundred percent, 525 00:20:32,757 --> 00:20:36,347 but man, micro expressions really give stuff away. 526 00:20:36,381 --> 00:20:37,555 Well done, gentleman. 527 00:20:39,211 --> 00:20:41,490 Gross. Cobra heart. 528 00:20:42,767 --> 00:20:45,356 Well, there's no foolproof way to keep from being suckered, 529 00:20:45,390 --> 00:20:47,461 but at least now you have a few tricks up your sleeve 530 00:20:47,496 --> 00:20:49,083 to make it less likely. 531 00:20:49,118 --> 00:20:50,153 Not bad. 532 00:20:51,223 --> 00:20:54,296 Of course, if you want to try your luck... 533 00:20:54,330 --> 00:20:55,883 we're gonna play follow the lady. 534 00:20:55,918 --> 00:20:57,195 ...that's up to you. 535 00:20:57,229 --> 00:20:58,230 -We're going all in. -All in. 536 00:20:58,265 --> 00:20:59,197 -BRIAN: You're going all in? -Yeah. 537 00:20:59,231 --> 00:21:00,302 -BRIAN: On which one? -MAN: Our right. 538 00:21:00,336 --> 00:21:02,027 BRIAN: Your right? 539 00:21:02,062 --> 00:21:03,822 You're not right. 540 00:21:03,857 --> 00:21:06,308 [laughing]: I'm so sorry, guys.