1 00:00:02,493 --> 00:00:05,048 BRIAN BRUSHWOOD: The following program contains secret hacks. 2 00:00:05,082 --> 00:00:06,532 Attempting some of these shortcuts 3 00:00:06,566 --> 00:00:08,568 can be dangerous and is ill-advised 4 00:00:11,916 --> 00:00:12,917 [camera shutter clicks] 5 00:00:17,163 --> 00:00:19,821 There's no better way to travel than on a private plane. 6 00:00:20,166 --> 00:00:21,788 Skip the security cattle call, 7 00:00:21,823 --> 00:00:23,928 you don't have to deal with the masses in the terminal. 8 00:00:25,137 --> 00:00:27,208 Flying private is the best. 9 00:00:27,242 --> 00:00:28,209 I know what you're thinking. 10 00:00:28,450 --> 00:00:31,177 This is something reserved for CEOs and Kardashians, 11 00:00:31,350 --> 00:00:33,386 but what if I told you there was a secret hack 12 00:00:33,421 --> 00:00:35,008 that would let you get this flight 13 00:00:35,112 --> 00:00:36,769 for about what you pay on coach? 14 00:00:36,803 --> 00:00:39,116 I'm gonna show you not only the shortcut I used, 15 00:00:39,220 --> 00:00:41,360 but teach you how you could pull it off as well. 16 00:00:41,946 --> 00:00:45,605 Now this is Hacking the Systemin style. 17 00:00:48,712 --> 00:00:49,816 I'm Brian Brushwood 18 00:00:49,989 --> 00:00:52,578 and I've picked up the tools of scientists and spies, 19 00:00:52,612 --> 00:00:54,131 of criminals and con artists. 20 00:00:54,476 --> 00:00:57,030 I've mastered incredible tricks and dangerous stunts 21 00:00:57,065 --> 00:00:58,549 as a professional magician. 22 00:00:58,894 --> 00:01:02,898 Now I have an encyclopedia of shortcuts, secret data, 23 00:01:03,244 --> 00:01:05,901 and helpful hacks designed to help you make life easier 24 00:01:06,488 --> 00:01:08,145 and give you the upper hand 25 00:01:08,180 --> 00:01:10,078 especially when you're traveling. 26 00:01:19,915 --> 00:01:21,538 You probably have a friend or relative 27 00:01:21,572 --> 00:01:22,780 who brags about the time 28 00:01:22,815 --> 00:01:25,335 he got miraculously upgraded to first class, 29 00:01:25,542 --> 00:01:27,992 got treated like royalty at 30,000 feet. 30 00:01:28,683 --> 00:01:31,582 But is scoring an upgrade really a once-in-a-lifetime chance 31 00:01:32,204 --> 00:01:34,551 or is there a way we can hack our way into first class? 32 00:01:36,898 --> 00:01:39,211 We'll use hidden cameras as we test out the methods 33 00:01:39,349 --> 00:01:42,041 that travel hackers and frequent flyers swear 34 00:01:42,075 --> 00:01:43,698 should get me an upgrade for free. 35 00:01:44,181 --> 00:01:45,355 Some of these are hidden gems, 36 00:01:45,665 --> 00:01:47,357 others are completely ridiculous, 37 00:01:47,391 --> 00:01:49,082 though people say they work for 'em. 38 00:01:49,393 --> 00:01:50,912 We'll find out which one's which, 39 00:01:50,946 --> 00:01:52,362 'cause I'm about to try them all. 40 00:01:54,502 --> 00:01:56,952 We all hate the economy line march of the undead. 41 00:01:57,090 --> 00:01:59,576 It could be demoralizing to be shuffled around like cattle 42 00:01:59,610 --> 00:02:01,336 while first and business class passengers 43 00:02:01,371 --> 00:02:03,062 arrive late and check right in. 44 00:02:03,718 --> 00:02:05,133 I'm not a first-class customer, 45 00:02:05,444 --> 00:02:07,791 but I'm gonna try to get the first-class experience. 46 00:02:14,073 --> 00:02:15,868 I'll start by skipping that long line 47 00:02:15,902 --> 00:02:17,214 and use the first class counter 48 00:02:17,249 --> 00:02:19,216 to see if I can afford an upgrade. 49 00:02:19,699 --> 00:02:20,597 Next. 50 00:02:21,149 --> 00:02:22,599 -BRIAN: Hi. How you doing? -Hi. How are you? 51 00:02:22,633 --> 00:02:23,910 Good. I'm Brian. What's your name? 52 00:02:23,945 --> 00:02:25,395 My name is Brooke. How may I help you today? 53 00:02:25,429 --> 00:02:27,535 Brooke, I need a hero to save the day, 54 00:02:27,569 --> 00:02:30,123 'cause I managed to score the worst seat in history. 55 00:02:30,227 --> 00:02:31,608 -Okay. -Is there something better? 56 00:02:31,642 --> 00:02:33,368 Let me check for you. Do you have your ID with you? 57 00:02:33,403 --> 00:02:34,714 -Yeah. Hang on. -Great. 58 00:02:34,749 --> 00:02:36,682 You guys have the best customer service. 59 00:02:36,716 --> 00:02:37,683 Aw, thank you. 60 00:02:37,717 --> 00:02:39,443 I've never had a bad experience. 61 00:02:39,478 --> 00:02:40,720 Aw. Appreciate that. 62 00:02:40,755 --> 00:02:42,446 BRIAN: I'm using well-known sales techniques 63 00:02:42,481 --> 00:02:44,621 to give me the best chance of getting an upgrade. 64 00:02:44,655 --> 00:02:46,450 In this case, giving the ticket agent 65 00:02:46,554 --> 00:02:48,452 a great reputation to live up to. 66 00:02:48,556 --> 00:02:51,075 She's now primed to give me what I want. 67 00:02:51,110 --> 00:02:54,217 I can get you bumped up to business class. 68 00:02:54,320 --> 00:02:56,874 Those tickets run about $1,500 each. 69 00:02:56,909 --> 00:02:58,635 -BRIAN: Wow. -Would you wanna go ahead with that? 70 00:02:58,945 --> 00:03:01,258 That was very fast and you are very awesome. 71 00:03:01,293 --> 00:03:03,398 Unfortunately, that's also out of budget. 72 00:03:03,433 --> 00:03:04,537 Do you have anything cheaper? 73 00:03:04,572 --> 00:03:05,469 Let me check for ya. 74 00:03:05,918 --> 00:03:07,816 BRIAN: When you praise someone, it feels good. 75 00:03:07,920 --> 00:03:10,578 I'm encouraging the agent to keep trying to help me. 76 00:03:10,612 --> 00:03:11,613 Since I can't afford 77 00:03:11,648 --> 00:03:12,959 a first class ticket on this flight, 78 00:03:12,994 --> 00:03:15,272 I'll try something else that can apply to anyone 79 00:03:15,307 --> 00:03:16,963 whose travel plans are flexible. 80 00:03:16,998 --> 00:03:19,276 If you guys are overbooked, I have plenty of time. 81 00:03:19,311 --> 00:03:21,174 You can bump me to the next flight if that helps. 82 00:03:21,658 --> 00:03:23,487 Lots of people ask for a free upgrade, 83 00:03:23,522 --> 00:03:25,178 but I'm showing her that I'm reasonable 84 00:03:25,213 --> 00:03:26,904 by offering to change my flight. 85 00:03:26,939 --> 00:03:28,112 If I'm offering something, 86 00:03:28,216 --> 00:03:30,943 my agent may be more likely to offer me something. 87 00:03:31,944 --> 00:03:33,980 Well, that is very nice of you to offer. 88 00:03:34,498 --> 00:03:37,398 Unfortunately though, this flight is not full yet, 89 00:03:37,432 --> 00:03:39,676 so I'm not gonna be able to upgrade you for free. 90 00:03:39,710 --> 00:03:42,437 I can get you into a premium economy seat 91 00:03:42,472 --> 00:03:44,543 and that one is only a $150. 92 00:03:45,026 --> 00:03:47,822 BRIAN: Okay. So I haven't been able to score a free upgrade. 93 00:03:47,856 --> 00:03:49,306 I have one more idea. 94 00:03:49,341 --> 00:03:52,999 Unfortunately, $150, that's also our monthly payment 95 00:03:53,034 --> 00:03:54,656 to the kid's college fund. 96 00:03:54,691 --> 00:03:56,969 -Uh-huh. -So, dilemma time. 97 00:03:57,210 --> 00:03:58,936 I either pay for the kid's college 98 00:03:58,971 --> 00:04:01,353 or get an upgrade. What should I do? 99 00:04:01,905 --> 00:04:03,596 I'm giving Brooke a moral dilemma, 100 00:04:03,631 --> 00:04:05,529 so she's invested in helping me. 101 00:04:05,564 --> 00:04:08,049 Now, the next idea will be hers. 102 00:04:08,083 --> 00:04:10,465 Another technique in winning people over. 103 00:04:10,810 --> 00:04:12,191 It's really up to you. 104 00:04:12,329 --> 00:04:14,435 Yeah, but what would you do in my situation? 105 00:04:14,469 --> 00:04:16,609 If it's me, I would probably save for college. 106 00:04:16,644 --> 00:04:19,163 Yeah. All right, I'll stick with the same one. 107 00:04:19,198 --> 00:04:20,026 Okay. 108 00:04:20,406 --> 00:04:21,269 Wait, one sec. 109 00:04:21,373 --> 00:04:23,236 There is one more thing I can check. 110 00:04:23,720 --> 00:04:24,583 Okay. 111 00:04:24,686 --> 00:04:26,964 So I can get you in a seat in economy 112 00:04:26,999 --> 00:04:29,001 that is actually in one of our exit rows, 113 00:04:29,035 --> 00:04:31,348 so it will give you additional legroom 114 00:04:31,383 --> 00:04:33,868 and there is no one currently booked in that row, 115 00:04:33,902 --> 00:04:35,214 so you'll have it all to yourself. 116 00:04:35,248 --> 00:04:37,078 Oh, perfect. That would be fantastic. 117 00:04:37,112 --> 00:04:39,218 -Great. Let me get that set up for you. -Thank you so much. 118 00:04:39,252 --> 00:04:40,253 Well, here you go. 119 00:04:40,288 --> 00:04:41,393 Bingo. 120 00:04:41,427 --> 00:04:43,567 Just by using some simple psychological hacks, 121 00:04:43,602 --> 00:04:45,500 I got a better seat for free, 122 00:04:46,432 --> 00:04:48,296 and I avoided that long line of the undead. 123 00:04:51,057 --> 00:04:52,162 Here's one for ya. 124 00:04:52,196 --> 00:04:54,371 When's the best time to book a cheap flight? 125 00:04:54,613 --> 00:04:56,960 The day of the flight, one week ahead, 126 00:04:57,201 --> 00:04:59,963 eight weeks ahead, or six months ahead? 127 00:05:00,722 --> 00:05:01,723 The answer... 128 00:05:03,725 --> 00:05:06,314 is eight weeks ahead and in the afternoon 129 00:05:06,418 --> 00:05:09,524 according to one economist who studied flying habits. 130 00:05:10,629 --> 00:05:12,665 So the worst part about traveling is... 131 00:05:12,700 --> 00:05:13,873 Uh, coming home. 132 00:05:14,115 --> 00:05:15,565 Not where I was headed. 133 00:05:15,668 --> 00:05:16,842 I was gonna say packing. 134 00:05:16,945 --> 00:05:19,292 If you pack too much, you get dinged with overage fees. 135 00:05:19,327 --> 00:05:20,915 Pack too little and you spend half your time 136 00:05:20,949 --> 00:05:22,261 picking up what you forgot, right? 137 00:05:22,295 --> 00:05:23,918 Yeah. Well, you wanna pack everything you need 138 00:05:23,952 --> 00:05:25,160 and not waste space. 139 00:05:25,195 --> 00:05:27,611 Of course. Travel experts say you can save a ton of room 140 00:05:27,646 --> 00:05:29,682 by rolling your clothes instead of folding it, 141 00:05:29,717 --> 00:05:30,614 but I've never tried it, 142 00:05:30,649 --> 00:05:31,960 so I figured we'll have a competition. 143 00:05:31,995 --> 00:05:34,031 It'll be rolls versus folds 144 00:05:34,066 --> 00:05:36,309 and we'll see how much room you save if any. 145 00:05:40,279 --> 00:05:42,212 Identical bags, identical clothes, 146 00:05:42,246 --> 00:05:43,558 I'll roll, you fold. 147 00:05:43,972 --> 00:05:45,180 All right. 148 00:05:45,767 --> 00:05:47,079 BRIAN: I'm gonna roll it. 149 00:05:47,113 --> 00:05:50,634 JASON: I was, uh, nationally ranked in the '90s. 150 00:05:50,669 --> 00:05:51,635 BRIAN: At shirt folding? 151 00:05:51,670 --> 00:05:52,636 JASON: Before the accident. 152 00:05:52,671 --> 00:05:54,120 BRIAN [laughs]: Before the injury? 153 00:05:54,155 --> 00:05:55,087 JASON: Yeah. 154 00:05:56,468 --> 00:05:58,711 You're looking a little bit, uh, puffy there, buddy. 155 00:05:58,746 --> 00:06:00,403 It's fine. You shut your mouth. 156 00:06:00,437 --> 00:06:02,163 [laughs] I am done. 157 00:06:02,197 --> 00:06:04,337 -You're done? -And I'm only half full. 158 00:06:04,441 --> 00:06:05,822 Not even half full. 159 00:06:06,132 --> 00:06:07,444 You're totally full. 160 00:06:07,617 --> 00:06:10,102 I've got enough room for a tea kettle, a toaster oven, 161 00:06:11,103 --> 00:06:12,967 and a comically large wrench. 162 00:06:13,070 --> 00:06:14,831 You know they're gonna have those 163 00:06:14,865 --> 00:06:16,142 wherever we're going, right? 164 00:06:16,177 --> 00:06:18,421 I know I'll have one. It's right here. 165 00:06:18,455 --> 00:06:19,905 A couple of final touches. 166 00:06:19,939 --> 00:06:21,458 We're gonna put a business card in there. 167 00:06:21,562 --> 00:06:23,391 That way if the tags get ripped off, 168 00:06:23,495 --> 00:06:24,841 they could still get the bag back to me. 169 00:06:24,979 --> 00:06:26,946 I'll put the fragile sticker on the outside 170 00:06:27,291 --> 00:06:28,603 This doesn't guarantee you anything, 171 00:06:28,638 --> 00:06:30,605 but they should pack your bags on top 172 00:06:30,709 --> 00:06:33,021 and it might make your bag first on the conveyor belt. 173 00:06:33,125 --> 00:06:35,541 And finally, the most important thing. 174 00:06:35,714 --> 00:06:36,991 I'm gonna tie a bow. 175 00:06:37,025 --> 00:06:38,199 Why a bow? 176 00:06:38,579 --> 00:06:42,617 Because every freaking bag looks exactly the same, 177 00:06:43,618 --> 00:06:44,861 except this one. 178 00:06:50,798 --> 00:06:52,627 How about this frustrating scenario? 179 00:06:52,834 --> 00:06:55,319 You show up with extra time just to get through security, 180 00:06:55,768 --> 00:06:57,321 you go to grab your toiletries 181 00:06:57,736 --> 00:07:01,360 and then you discover something you can't take on the plane. 182 00:07:01,671 --> 00:07:03,707 There's nothing worse than seeing all that money 183 00:07:03,742 --> 00:07:05,053 thrown into the trash. 184 00:07:09,264 --> 00:07:10,473 But you might not be out of luck. 185 00:07:10,576 --> 00:07:12,923 You can ask if you could turn it in at lost and found 186 00:07:13,061 --> 00:07:14,891 and pick it up on your return trip. 187 00:07:14,925 --> 00:07:16,651 Not all airports will hold onto your stuff 188 00:07:16,686 --> 00:07:17,997 for more than a couple of days, 189 00:07:18,032 --> 00:07:19,240 but it's worth a try. 190 00:07:22,070 --> 00:07:23,071 Quick quiz. 191 00:07:23,278 --> 00:07:25,522 If you encounter long lines at the TSA, 192 00:07:25,660 --> 00:07:27,455 or should I say when you encounter them, 193 00:07:27,593 --> 00:07:29,043 which line should you join? 194 00:07:29,077 --> 00:07:31,494 The line on the right, the line on the left, 195 00:07:31,528 --> 00:07:32,771 or the line in the middle? 196 00:07:33,012 --> 00:07:34,082 The answer is... 197 00:07:36,291 --> 00:07:37,569 the one on the left. 198 00:07:37,603 --> 00:07:40,641 Research has shown that Americans prefer to turn right, 199 00:07:40,675 --> 00:07:43,747 so the lines at the left almost always have fewer people 200 00:07:44,852 --> 00:07:46,888 Even if you don't get your flight upgraded, 201 00:07:46,923 --> 00:07:49,201 you might still be able to get a taste of the good life 202 00:07:49,235 --> 00:07:50,892 in the first class lounge. 203 00:07:56,588 --> 00:07:59,211 You can enter the Shangri-La, that's the first class lounge, 204 00:07:59,245 --> 00:08:00,730 if you buy an expensive day pass. 205 00:08:01,075 --> 00:08:03,249 But for some, it's a cost they're not willing to pay 206 00:08:03,456 --> 00:08:05,942 and these folks will use any number of unscrupulous tactics 207 00:08:05,976 --> 00:08:06,943 to find their way in. 208 00:08:09,221 --> 00:08:10,222 If you're flying commercial 209 00:08:10,256 --> 00:08:11,603 and want to enter the heaven on Earth, 210 00:08:11,637 --> 00:08:13,363 that is the first class lounge, 211 00:08:13,397 --> 00:08:15,020 but don't wanna shell out the cash, 212 00:08:15,054 --> 00:08:16,435 you do have one other option. 213 00:08:17,505 --> 00:08:19,093 Some first-class passengers 214 00:08:19,127 --> 00:08:21,233 are allowed to take a friend with them into the lounge. 215 00:08:21,405 --> 00:08:23,407 So if you have more humility than cash, 216 00:08:23,753 --> 00:08:25,099 you can try to get one of the jet set 217 00:08:25,133 --> 00:08:26,721 to take pity on your broke ass. 218 00:08:26,963 --> 00:08:28,067 Excuse me, sir. 219 00:08:28,102 --> 00:08:30,173 My flight just got canceled, is there a chance... 220 00:08:30,760 --> 00:08:31,726 [sighs] 221 00:08:32,900 --> 00:08:35,592 Hey, bud, uh, the Wi-Fi out here totally sucks, 222 00:08:35,627 --> 00:08:37,111 -can I get inside to maybe... -No. 223 00:08:37,421 --> 00:08:38,491 BRIAN: People aren't responding 224 00:08:38,526 --> 00:08:41,287 to my admittedly selfish sounding appeals. 225 00:08:42,116 --> 00:08:43,255 Hi, there. Excuse me. 226 00:08:43,289 --> 00:08:45,257 Uh, none of the bars have the game on for the... 227 00:08:46,154 --> 00:08:47,500 Time to change tactics here. 228 00:08:48,916 --> 00:08:50,918 Hey, man, do you mind if I tag along with you? 229 00:08:50,952 --> 00:08:52,333 I've always wanted to experience 230 00:08:52,367 --> 00:08:53,610 the first class lounge. 231 00:08:53,852 --> 00:08:54,749 Right on. 232 00:08:54,784 --> 00:08:55,647 My new best friend. 233 00:08:55,681 --> 00:08:56,613 Thanks. 234 00:08:56,648 --> 00:08:58,615 Took some tenacity and humility. 235 00:08:58,719 --> 00:09:01,618 Turns out people respond better that than entitlement. 236 00:09:01,653 --> 00:09:02,654 After you. 237 00:09:02,688 --> 00:09:04,587 Making the other person feel powerful 238 00:09:04,621 --> 00:09:06,934 when you ask for something is always the way to go. 239 00:09:08,521 --> 00:09:09,868 Quick quiz. 240 00:09:09,902 --> 00:09:12,664 Billions of dollars are spent on airline tickets each year, 241 00:09:12,802 --> 00:09:15,528 but which class of seats brings in the most profit? 242 00:09:15,632 --> 00:09:18,670 Is it first class, business class, 243 00:09:18,980 --> 00:09:20,326 or economy class? 244 00:09:20,672 --> 00:09:21,673 The answer is... 245 00:09:23,709 --> 00:09:24,986 business class. 246 00:09:25,228 --> 00:09:30,164 Business travelers spent over $200 billion on flights in 2013. 247 00:09:30,889 --> 00:09:32,822 Corporations often pay for these flights 248 00:09:32,856 --> 00:09:35,963 and airlines are now competing for this fast-growing sector. 249 00:09:36,860 --> 00:09:38,379 Every year, airlines lose 250 00:09:38,413 --> 00:09:41,140 more than 20 million pieces of luggage. 251 00:09:41,520 --> 00:09:43,660 How do you make sure your bags don't go AWOL? 252 00:09:43,798 --> 00:09:45,213 You might want to try one of these. 253 00:09:46,387 --> 00:09:49,321 A radio frequency microchip tracking device. 254 00:09:50,184 --> 00:09:52,531 This bad boy's sensor knows when it's in the air 255 00:09:52,565 --> 00:09:55,051 and more importantly, it knows where it is once it lands. 256 00:09:55,396 --> 00:09:56,846 Throw one of these in your luggage 257 00:09:56,880 --> 00:09:58,675 and you'll always know where your bags are 258 00:09:58,710 --> 00:10:00,263 even when the airlines don't. 259 00:10:03,231 --> 00:10:04,854 If you're looking to get away on a budget 260 00:10:04,888 --> 00:10:06,925 and you don't mind looking like a bit of a schmuck, 261 00:10:07,028 --> 00:10:08,374 this idea's for you. 262 00:10:08,858 --> 00:10:12,378 With many no-frills airlines charging outrageous baggage fees 263 00:10:12,413 --> 00:10:13,863 even for carry-on luggage, 264 00:10:13,897 --> 00:10:15,623 it's suddenly not a cheap flight, 265 00:10:15,865 --> 00:10:18,661 but nobody said you can't carry it all on your body, right? 266 00:10:25,046 --> 00:10:26,496 I look like I'm traveling light, 267 00:10:26,530 --> 00:10:28,636 but I am fully packed for a weekend getaway 268 00:10:28,740 --> 00:10:30,155 and I haven't checked a bag. 269 00:10:30,189 --> 00:10:31,363 Here, check it out. 270 00:10:31,984 --> 00:10:33,676 Four pockets sewn into the back. 271 00:10:36,195 --> 00:10:38,715 We got shirts, we got khakis. 272 00:10:38,819 --> 00:10:41,580 I got these gym shorts, book, 273 00:10:41,614 --> 00:10:44,100 and finally, another bag. 274 00:10:44,445 --> 00:10:46,067 Once you're past check-in and security, 275 00:10:46,102 --> 00:10:47,344 if you don't want to wear your stuff, 276 00:10:47,379 --> 00:10:48,587 you could just put it in your bag 277 00:10:48,621 --> 00:10:51,141 and all of that can fit into this. 278 00:10:51,383 --> 00:10:53,730 An entire gym bag's worth of clothes. 279 00:10:53,765 --> 00:10:55,628 And I'll admit, this looks pretty ugly 280 00:10:55,663 --> 00:10:57,182 and it's not very practical, 281 00:10:57,216 --> 00:10:58,770 But if you're flying a no-frills airline 282 00:10:58,804 --> 00:11:00,392 and have zero budget, 283 00:11:00,495 --> 00:11:02,152 it just might be dumb enough to work. 284 00:11:03,671 --> 00:11:05,224 Now that you made it onto the plane, 285 00:11:05,328 --> 00:11:08,055 remember, not all seats are created equal 286 00:11:08,227 --> 00:11:10,402 Statistics say sitting in an aisle seat 287 00:11:10,436 --> 00:11:13,025 just behind the wing makes you 40% safer 288 00:11:13,060 --> 00:11:14,475 in the event of a crash. 289 00:11:14,613 --> 00:11:15,718 If you get air sick, 290 00:11:15,959 --> 00:11:18,306 you'll feel less turbulence in the middle of the plane. 291 00:11:18,617 --> 00:11:19,618 Wanna sleep? 292 00:11:19,825 --> 00:11:21,931 Take a window seat on the left side. 293 00:11:22,069 --> 00:11:23,311 The windows are offset 294 00:11:23,346 --> 00:11:25,589 so you'll have a flat surface to rest your head. 295 00:11:25,831 --> 00:11:27,660 Most airlines load back to front, 296 00:11:27,695 --> 00:11:30,111 so rear seats get storage room first. 297 00:11:30,284 --> 00:11:32,389 Finally, if you wanna get off the plane first, 298 00:11:32,424 --> 00:11:34,460 sit at the front and on the left 299 00:11:34,495 --> 00:11:37,325 as most exit doors are, well, on the left. 300 00:11:39,983 --> 00:11:42,089 Ah, flying is a drag. 301 00:11:42,123 --> 00:11:43,573 Yeah, that's an understatement. 302 00:11:43,607 --> 00:11:45,506 Have you ever had it where you get up to cruising altitude 303 00:11:45,540 --> 00:11:47,784 and you try to recline but your chair's busted? 304 00:11:47,819 --> 00:11:48,681 -Absolutely. -Yeah. 305 00:11:48,716 --> 00:11:49,890 It might not be a busted chair. 306 00:11:49,924 --> 00:11:51,788 It might be somebody pulling a hack on you. 307 00:11:51,823 --> 00:11:53,376 Wedging a water bottle like this. 308 00:11:53,617 --> 00:11:54,687 Try to lean back. 309 00:11:57,967 --> 00:11:59,692 Yeah, that's not moving. 310 00:11:59,796 --> 00:12:00,728 Okay, I'm really unhappy 311 00:12:00,763 --> 00:12:02,074 to be sitting in front of you right now. 312 00:12:02,109 --> 00:12:03,317 Yeah, but I got all the legroom. 313 00:12:03,420 --> 00:12:05,457 Of course, the best idea is just to be courteous. 314 00:12:05,560 --> 00:12:07,493 If you're gonna lean back, give fair warning. 315 00:12:07,528 --> 00:12:08,391 And if you're a big guy 316 00:12:08,494 --> 00:12:09,841 who barely fits in here to begin with, 317 00:12:09,875 --> 00:12:11,635 just explain it to the guy in front of you. 318 00:12:11,670 --> 00:12:13,154 He'll probably be happy to cut you a break. 319 00:12:13,189 --> 00:12:15,122 Well, great. I'm just gonna move. 320 00:12:15,639 --> 00:12:17,331 Speaking of which, you know a lot of airlines 321 00:12:17,365 --> 00:12:18,919 -have open seating nowadays, right? -Right. 322 00:12:18,953 --> 00:12:20,541 BRIAN: Well, some people are desperate enough 323 00:12:20,575 --> 00:12:22,819 to get a row to themselves that they'll use one of these. 324 00:12:22,854 --> 00:12:23,716 A barf bag. 325 00:12:23,751 --> 00:12:25,442 Yeah. Well not so much use it, 326 00:12:25,477 --> 00:12:27,790 but look like they're about to. 327 00:12:27,962 --> 00:12:29,722 [puffs, groans softly] 328 00:12:29,757 --> 00:12:31,241 [sighs deeply] 329 00:12:32,518 --> 00:12:34,658 Oh, did-did you want this seat, sir? 330 00:12:34,900 --> 00:12:36,143 No. No. 331 00:12:36,177 --> 00:12:38,490 I'm just gonna stay out of the splash zone. Thanks. 332 00:12:39,284 --> 00:12:41,976 It's a lowbrow trick, but if they're sick, or exhausted, 333 00:12:42,011 --> 00:12:43,978 or just spent an all-nighter in Vegas, 334 00:12:44,013 --> 00:12:45,497 they might be doing us a favor. 335 00:12:47,913 --> 00:12:49,708 According to a leading travel site, 336 00:12:49,742 --> 00:12:51,399 what is currently the most popular 337 00:12:51,434 --> 00:12:53,436 travel destination in the world? 338 00:12:53,954 --> 00:12:55,507 Is it New York, 339 00:12:56,025 --> 00:12:58,406 Istanbul, or Rome? 340 00:13:00,788 --> 00:13:02,065 The answer is... 341 00:13:02,548 --> 00:13:03,549 Istanbul. 342 00:13:03,584 --> 00:13:06,000 followed closely by Rome, then London, 343 00:13:06,035 --> 00:13:07,830 Beijing, and Prague. 344 00:13:08,278 --> 00:13:10,936 America didn't even crack the top 10. 345 00:13:13,732 --> 00:13:15,527 Road trips, they're great, right? 346 00:13:15,561 --> 00:13:17,667 Pack your bags, head out on the open road, 347 00:13:18,288 --> 00:13:20,290 only the road's not always so open, is it? 348 00:13:20,601 --> 00:13:21,740 According to one study, 349 00:13:21,913 --> 00:13:25,123 Americans spend 5.5 billion hours 350 00:13:25,157 --> 00:13:27,988 stuck in traffic, and that's down from 2005. 351 00:13:28,574 --> 00:13:29,610 You ready, Murphy? 352 00:13:29,817 --> 00:13:30,956 Yeah. Let's go. 353 00:13:31,336 --> 00:13:32,578 [engine starts] 354 00:13:32,613 --> 00:13:34,822 BRIAN: Everyone hates getting stuck in traffic, 355 00:13:34,995 --> 00:13:36,272 so many people switch lanes 356 00:13:36,306 --> 00:13:39,447 thinking it will get them there faster, but does it? 357 00:13:39,482 --> 00:13:41,449 Or is it better to just stick to one lane 358 00:13:41,484 --> 00:13:43,279 regardless of traffic conditions? 359 00:13:47,835 --> 00:13:49,423 To settle this age-old question 360 00:13:49,457 --> 00:13:52,667 Jason and I are conducting a highly unscientific test. 361 00:13:52,771 --> 00:13:54,980 Two identical cars, different colors, 362 00:13:55,084 --> 00:13:56,775 and a road trip to the beach. 363 00:13:57,189 --> 00:13:58,811 We'll be traveling down the 10 Freeway 364 00:13:58,915 --> 00:14:01,849 from Downtown Los Angeles to the beach in Santa Monica. 365 00:14:01,953 --> 00:14:03,092 It's about 14 miles 366 00:14:03,126 --> 00:14:04,887 and very often crowded with traffic. 367 00:14:04,990 --> 00:14:06,164 I'm gonna stick to one lane, 368 00:14:06,302 --> 00:14:08,235 whereas Jason's going to keep switching. 369 00:14:08,269 --> 00:14:10,720 Only one rule, can't go above the speed limit. 370 00:14:11,376 --> 00:14:13,861 Not that that'll be a problem in this traffic. 371 00:14:13,965 --> 00:14:15,725 We'll see who makes it there first. 372 00:14:17,140 --> 00:14:18,314 Speaking of traffic, 373 00:14:18,348 --> 00:14:19,867 have you ever driven through a traffic jam 374 00:14:19,971 --> 00:14:21,904 that suddenly ends and you're left wondering, 375 00:14:22,007 --> 00:14:23,181 "What started all that?" 376 00:14:23,526 --> 00:14:25,390 There's no accident, no road work. 377 00:14:25,562 --> 00:14:26,943 What happened? 378 00:14:26,978 --> 00:14:28,841 Well, the problem is us. 379 00:14:29,014 --> 00:14:31,706 These phantom traffic jams start on busy roadways, 380 00:14:31,741 --> 00:14:33,363 one guy gets a little too close 381 00:14:33,398 --> 00:14:34,813 and has to slam on his brakes 382 00:14:34,917 --> 00:14:37,885 and it causes a chain reaction that clogs up traffic. 383 00:14:38,196 --> 00:14:39,645 Check out this experiment. 384 00:14:39,749 --> 00:14:43,166 This group of drivers was told to all drive at the same speed. 385 00:14:43,304 --> 00:14:44,374 No problem, right? 386 00:14:44,581 --> 00:14:46,135 But after just a few seconds, 387 00:14:46,169 --> 00:14:49,138 their imperfect driving causes a series of bottlenecks, 388 00:14:49,172 --> 00:14:51,243 that brings the flow to a near stop. 389 00:14:52,037 --> 00:14:54,833 Back in LA, the race to nowhere begins. 390 00:14:55,040 --> 00:14:57,111 To make it fair, we're both entering the freeway 391 00:14:57,146 --> 00:14:58,147 at the same time. 392 00:14:58,181 --> 00:14:59,596 Our cars are marked with X's 393 00:14:59,700 --> 00:15:02,254 and we have cameras following us the entire route. 394 00:15:03,048 --> 00:15:04,394 I'm picking the middle lane 395 00:15:04,429 --> 00:15:06,983 because researchers have found this to be the safest lane 396 00:15:07,018 --> 00:15:08,295 in which to travel. 397 00:15:08,329 --> 00:15:10,745 I got to admit, this is not my usual play. 398 00:15:10,780 --> 00:15:12,782 I'm always the guy weaving in traffic. 399 00:15:13,990 --> 00:15:16,820 Jason's behind me changing lanes and trying to catch up. 400 00:15:16,855 --> 00:15:19,685 He's also probably contributing to the traffic jam 401 00:15:19,789 --> 00:15:21,998 since every time one car has to slow down 402 00:15:22,033 --> 00:15:23,517 to accommodate a lane changer 403 00:15:23,620 --> 00:15:25,553 it has a domino effect behind them. 404 00:15:29,557 --> 00:15:31,974 This sucks. Every other lane is blowing past. 405 00:15:32,595 --> 00:15:34,079 And here comes Jason. 406 00:15:34,804 --> 00:15:36,944 Looks like lane changing is actually working. 407 00:15:37,220 --> 00:15:38,463 Ha, ha! 408 00:15:39,050 --> 00:15:40,051 Are you kidding me? 409 00:15:40,948 --> 00:15:42,812 Right now, Jason's in the lead. 410 00:15:44,055 --> 00:15:46,954 He's exploited the gaps in traffic by changing lanes 411 00:15:46,989 --> 00:15:48,542 and it seems to be working. 412 00:15:50,785 --> 00:15:53,133 But he's probably contributing to the traffic jam. 413 00:15:53,374 --> 00:15:55,445 Every time one car has to slow down 414 00:15:55,480 --> 00:15:57,033 to accommodate a lane changer, 415 00:15:57,068 --> 00:15:59,553 it also has a domino effect behind them. 416 00:16:01,279 --> 00:16:03,453 Whoa, another ghost jam. 417 00:16:06,284 --> 00:16:08,044 Ugh! 418 00:16:11,082 --> 00:16:12,152 Nine miles in, 419 00:16:12,290 --> 00:16:15,086 Jason's changed lanes 24 times 420 00:16:15,465 --> 00:16:17,053 and he's barely ahead of me. 421 00:16:18,951 --> 00:16:20,091 JASON: Why are we stopped? 422 00:16:21,506 --> 00:16:22,438 I'm gonna go around. 423 00:16:24,647 --> 00:16:25,786 Turn signal! 424 00:16:25,820 --> 00:16:28,789 BRIAN: And Jason just pulled off the freeway exit 425 00:16:28,823 --> 00:16:31,067 while I'm still stuck in the middle lane. 426 00:16:31,102 --> 00:16:32,344 Guess he's gonna win this one. 427 00:16:38,281 --> 00:16:40,111 All in all, Jason changed lanes 428 00:16:40,214 --> 00:16:43,079 37 times in a 14-mile stretch. 429 00:16:43,631 --> 00:16:46,013 He beat me by 2 minutes and 13 seconds, 430 00:16:46,048 --> 00:16:48,602 but he was more likely to be in an accident. 431 00:16:50,052 --> 00:16:52,330 If you ask me, definitely not worth it. 432 00:16:54,642 --> 00:16:57,335 Mr. Murphy, how was your ride? 433 00:16:57,887 --> 00:17:00,027 I'll be honest, it was kinda stressful. 434 00:17:00,062 --> 00:17:02,098 -What about you? -It was relaxing actually. 435 00:17:02,133 --> 00:17:03,065 -Nice. -There's something Zen 436 00:17:03,099 --> 00:17:05,136 about just being stuck in your one lane. 437 00:17:07,310 --> 00:17:08,863 Well, we made it to the beach, 438 00:17:09,485 --> 00:17:11,694 so now it's time to book a hotel. 439 00:17:12,867 --> 00:17:14,455 This hotel just told me over the phone 440 00:17:14,559 --> 00:17:17,424 that they're "fully booked" but now I'm here in person, 441 00:17:17,458 --> 00:17:19,322 so it's hotel versus Brushwood. 442 00:17:19,840 --> 00:17:20,875 Place your bets. 443 00:17:27,813 --> 00:17:28,952 Hey. How you doing? 444 00:17:28,987 --> 00:17:30,747 -[woman speaking] -I'm Brian. What's your name? 445 00:17:31,507 --> 00:17:32,680 Awesome. 446 00:17:32,715 --> 00:17:34,475 Do you guys happen to have a room tonight? 447 00:17:34,510 --> 00:17:36,546 I know it's Friday and you're super busy. 448 00:17:36,995 --> 00:17:39,308 I'm one of your regulars though if that matters. 449 00:17:39,342 --> 00:17:41,655 [Marta speaking] 450 00:17:42,414 --> 00:17:45,107 BRIAN: Repeat customers often get preferential treatment. 451 00:17:46,936 --> 00:17:50,077 Ah, the bummer is I'm supposed to stay here almost a whole week 452 00:17:50,112 --> 00:17:51,768 and I'd hate to stay somewhere else. 453 00:17:53,943 --> 00:17:55,393 BRIAN: Now I have her attention. 454 00:17:55,427 --> 00:17:58,154 I'm a regular and I might stay longer than one night. 455 00:17:58,430 --> 00:17:59,880 I'm heading back on Wednesday, 456 00:17:59,914 --> 00:18:01,813 but it may be extended for even longer. 457 00:18:02,089 --> 00:18:03,159 [Marta speaking] 458 00:18:05,955 --> 00:18:07,508 You totally saved the day. 459 00:18:08,199 --> 00:18:09,372 No reservations? 460 00:18:09,476 --> 00:18:10,511 No problem. 461 00:18:10,615 --> 00:18:12,686 Hotels prefer multi-night stay, 462 00:18:12,720 --> 00:18:14,481 so you could try extending your weekend 463 00:18:14,515 --> 00:18:15,758 an extra night or two. 464 00:18:15,861 --> 00:18:17,691 Booking it might be the difference between 465 00:18:17,725 --> 00:18:20,383 getting a hotel and sleeping in your car. 466 00:18:21,108 --> 00:18:22,385 -Thank you so much. -Thank you. 467 00:18:22,420 --> 00:18:23,421 Appreciate it. 468 00:18:23,593 --> 00:18:25,526 The downside is, you may end up getting billed 469 00:18:25,561 --> 00:18:27,183 for the extra nights if you cancel. 470 00:18:27,218 --> 00:18:28,667 But if the hotel is that popular, 471 00:18:28,702 --> 00:18:30,911 you can usually cancel after your first night 472 00:18:30,945 --> 00:18:32,257 without a penalty. 473 00:18:32,740 --> 00:18:35,778 Reprogrammable hotel keys are designed to keep us safe. 474 00:18:35,916 --> 00:18:38,436 But recently, one hacker uncovered a vulnerability 475 00:18:38,470 --> 00:18:41,093 that compromised millions of hotel locks 476 00:18:41,128 --> 00:18:43,199 and he accessed it right here. 477 00:18:43,751 --> 00:18:45,891 This is a power socket used to charge the lock, 478 00:18:45,926 --> 00:18:48,894 but it's also where each one is individually programmed. 479 00:18:49,930 --> 00:18:51,587 So how do you keep your stuff safe? 480 00:18:52,070 --> 00:18:54,383 When you're in the room, make sure to use the deadbolt. 481 00:18:54,624 --> 00:18:56,937 When you're not in the room, make it sound like you are 482 00:18:56,971 --> 00:18:58,007 by leaving the TV on. 483 00:18:59,284 --> 00:19:00,941 If a thief thinks that you're in the room, 484 00:19:00,975 --> 00:19:02,736 they may move onto easier pickings. 485 00:19:03,461 --> 00:19:04,738 I got one for ya. 486 00:19:04,772 --> 00:19:07,465 What hotel item can help you get a better night's sleep? 487 00:19:07,810 --> 00:19:09,467 A shower cap, a towel, 488 00:19:09,501 --> 00:19:11,848 a hairdryer, or shampoo? 489 00:19:11,986 --> 00:19:13,125 The answer is... 490 00:19:15,127 --> 00:19:16,198 a towel. 491 00:19:17,440 --> 00:19:18,476 But what's the hack? 492 00:19:18,786 --> 00:19:20,650 Start by getting the towel damp 493 00:19:20,685 --> 00:19:22,618 and then by placing it over the room fan 494 00:19:22,652 --> 00:19:25,345 or the air conditioner, it'll act like a humidifier, 495 00:19:26,311 --> 00:19:27,726 putting moisture in the air 496 00:19:27,761 --> 00:19:29,797 and doing wonders for your respiratory system. 497 00:19:31,592 --> 00:19:33,525 Think your valuables are safe in your hotel? 498 00:19:33,870 --> 00:19:34,802 Maybe not. 499 00:19:34,837 --> 00:19:36,252 This is how the bad guys 500 00:19:36,287 --> 00:19:39,117 can get into your not-so-safe hotel safe. 501 00:19:43,363 --> 00:19:44,778 There are several online videos 502 00:19:44,812 --> 00:19:47,298 that claim that you can reset a safe's combination 503 00:19:47,332 --> 00:19:48,782 after it's been locked. 504 00:19:48,954 --> 00:19:52,441 It involves hitting the reset button inside. 505 00:19:52,475 --> 00:19:54,857 I'm gonna try to get in through the front using a metal hanger 506 00:19:54,995 --> 00:19:56,962 or in this case, a skewer. 507 00:19:57,894 --> 00:19:58,861 [safe beeps] 508 00:19:58,895 --> 00:20:00,621 [beeping] 509 00:20:01,450 --> 00:20:02,968 Holy cow! 510 00:20:03,003 --> 00:20:04,556 That was way too easy. 511 00:20:05,730 --> 00:20:07,939 Well, it's clear to see that most hotel safes 512 00:20:07,973 --> 00:20:09,837 should not be trusted with your stuff. 513 00:20:09,872 --> 00:20:11,839 If you truly want to protect your valuables, 514 00:20:11,874 --> 00:20:13,116 do the smart thing. 515 00:20:13,151 --> 00:20:14,256 Leave 'em at home. 516 00:20:17,914 --> 00:20:20,538 Some people say the best part of traveling is coming home. 517 00:20:21,090 --> 00:20:22,678 I don't know if that's always true, 518 00:20:22,781 --> 00:20:24,542 but it definitely is when you're flying 519 00:20:24,576 --> 00:20:26,371 in your own private jet. 520 00:20:27,476 --> 00:20:30,099 Now this is traveling in style. 521 00:20:30,755 --> 00:20:33,689 And believe it or not, you can afford to ride in one of these 522 00:20:33,723 --> 00:20:36,726 by taking advantage of empty leg flights. 523 00:20:37,382 --> 00:20:38,556 Welcome aboard. 524 00:20:44,838 --> 00:20:46,874 Empty leg flights become available 525 00:20:46,909 --> 00:20:49,325 when a high roller charters a flight one way. 526 00:20:49,429 --> 00:20:51,603 That plane now needs a return customer. 527 00:20:51,707 --> 00:20:53,674 So if you're ready to fly at a moment's notice, 528 00:20:53,916 --> 00:20:58,403 an empty jet can be all yours at an unbelievable price. 529 00:21:00,025 --> 00:21:00,992 And lucky for me, 530 00:21:01,199 --> 00:21:04,927 I found this flight to San Francisco for only $560. 531 00:21:04,961 --> 00:21:06,653 Now keep in mind, that's the whole flight, 532 00:21:06,687 --> 00:21:08,068 not just one comfy seat. 533 00:21:08,102 --> 00:21:09,241 Think about it. 534 00:21:09,276 --> 00:21:12,452 You get three more friends, that's a $ 140 per seat. 535 00:21:12,590 --> 00:21:13,901 You can put that together. 536 00:21:13,936 --> 00:21:16,732 So the next time you're headed out on a last minute vacation, 537 00:21:16,766 --> 00:21:18,389 check and see if there's a private airplane 538 00:21:18,423 --> 00:21:19,597 waiting for ya. 539 00:21:19,700 --> 00:21:20,943 Take it away, boss. 540 00:21:21,219 --> 00:21:22,600 [engine humming] 541 00:21:28,468 --> 00:21:30,470 Captioned by Point.360