1
00:00:05,272 --> 00:00:06,406
{\an1}You wanna take that one?
2
00:00:06,406 --> 00:00:07,574
{\an1}No. You go ahead.
3
00:00:07,574 --> 00:00:09,076
{\an1}A burning dumpster fire.
4
00:00:09,076 --> 00:00:10,711
{\an1}[dramatic music playing]
5
00:00:11,578 --> 00:00:12,846
{\an1}NARRATOR: For over 30 years,
6
00:00:12,846 --> 00:00:14,781
{\an1}Jon Taffer has traveled
the country,
7
00:00:14,781 --> 00:00:18,819
{\an1}saving hundreds of bars
from failure and ruin.
8
00:00:18,819 --> 00:00:21,522
{\an1}The past two years
are unlike anything
9
00:00:21,522 --> 00:00:22,856
{\an1}I've seen in our industry,
10
00:00:22,856 --> 00:00:25,192
{\an1}but we're bouncing back.
11
00:00:25,192 --> 00:00:26,560
{\an1}The people are going out again
12
00:00:26,560 --> 00:00:28,295
{\an1}and restaurants need
to get ready.
13
00:00:28,295 --> 00:00:32,266
{\an1}NARRATOR: Now, Jon is faced
with a new set of problems.
14
00:00:32,266 --> 00:00:34,268
{\an1}There are
supply chain issues...
15
00:00:34,268 --> 00:00:36,937
{\an1}Why are we out of this shit?
16
00:00:36,937 --> 00:00:38,272
{\an1}...staffing shortages...
17
00:00:38,272 --> 00:00:39,506
{\an1}Every week,
we get a new staff.
18
00:00:39,506 --> 00:00:41,175
{\an1}We have to crash course them.
19
00:00:41,175 --> 00:00:43,277
{\an1}...and consistent
health concerns.
20
00:00:43,277 --> 00:00:46,713
{\an1}This can't fail.
It just can't.
21
00:00:46,713 --> 00:00:49,149
{\an1}NARRATOR: So now Jon
is back out on the road
22
00:00:49,149 --> 00:00:51,251
{\an1}and heading
to The Colony, Texas
23
00:00:51,251 --> 00:00:53,153
{\an1}to rescue Ace's Sports Hangar.
24
00:00:53,153 --> 00:00:55,522
{\an1}This is a new era
for our country
25
00:00:55,522 --> 00:00:57,224
{\an1}so we need to raise the bar
26
00:00:57,224 --> 00:01:00,194
{\an1}and rise to these challenges.
27
00:01:00,194 --> 00:01:02,629
{\an1}NARRATOR: In August 2020,
28
00:01:02,629 --> 00:01:04,565
{\an1}married couple
and seasoned bar owners,
29
00:01:04,565 --> 00:01:06,567
{\an1}Will and Candace Kuhn
30
00:01:06,567 --> 00:01:10,003
{\an1}purchased Ace's Sports Hangar
in The Colony, Texas.
31
00:01:10,003 --> 00:01:11,205
{\an1}We have four bars right now.
32
00:01:11,205 --> 00:01:12,472
{\an1}We've had as many as seven.
33
00:01:12,472 --> 00:01:14,775
{\an1}Typically,
Candace designs the bar,
34
00:01:14,775 --> 00:01:16,910
{\an1}and then when she's done
building it,
35
00:01:16,910 --> 00:01:18,679
{\an1}she tosses me the keys
and I run it.
36
00:01:18,679 --> 00:01:22,082
{\an1}Will and I talked
about me having my own bar,
37
00:01:22,082 --> 00:01:23,917
{\an1}and I came up with Ace's.
38
00:01:23,917 --> 00:01:25,551
{\an1}My son's name is Ace.
39
00:01:25,551 --> 00:01:27,287
{\an1}So I kind of just
started rolling
40
00:01:27,287 --> 00:01:28,521
{\an1}with all the thoughts of that.
41
00:01:28,521 --> 00:01:30,257
{\an1}She was just really gung-ho
42
00:01:30,257 --> 00:01:31,725
{\an1}on wanting to open her own bar,
43
00:01:31,725 --> 00:01:33,627
{\an1}and so I was fully
supportive of it.
44
00:01:33,627 --> 00:01:36,563
{\an1}We used our savings
to purchase this bar.
45
00:01:36,563 --> 00:01:39,466
{\an1}We actually wanted this location
before the pandemic,
46
00:01:39,466 --> 00:01:41,268
{\an1}and it came open and available.
47
00:01:41,268 --> 00:01:44,771
{\an1}We were sure this location
would be one of our busiest
48
00:01:44,771 --> 00:01:46,673
{\an1}and so we jumped
at the opportunity.
49
00:01:46,673 --> 00:01:48,609
{\an1}NARRATOR: Although,
Will had the extensive
50
00:01:48,609 --> 00:01:50,410
{\an1}bar management experience,
51
00:01:50,410 --> 00:01:52,112
{\an1}it was his wife, Candace,
52
00:01:52,112 --> 00:01:54,281
{\an1}who yearn to take the reins
on a bar of her own.
53
00:01:54,281 --> 00:01:55,782
{\an1}I wanted to slow down
54
00:01:55,782 --> 00:01:57,651
{\an1}and spend more time
on the beach and surf,
55
00:01:57,651 --> 00:02:01,522
{\an1}and she wanted to go
right into growing her brand.
56
00:02:01,522 --> 00:02:04,057
{\an1}My dream was to open
more than one
57
00:02:04,057 --> 00:02:06,426
{\an1}and to kind of expand.
58
00:02:06,426 --> 00:02:08,461
{\an1}Doors are opening.
Let's do it.
59
00:02:10,229 --> 00:02:13,534
{\an1}Are we thirsty?
60
00:02:16,670 --> 00:02:20,407
{\an1}NARRATOR: However, operating
multiple bars during a pandemic
61
00:02:20,407 --> 00:02:22,576
{\an1}stretched Candace and Will thin.
62
00:02:22,576 --> 00:02:24,711
{\an1}Everything is upside down
with the pandemic.
63
00:02:24,711 --> 00:02:26,346
{\an1}The stuff that used
to be right is wrong
64
00:02:26,346 --> 00:02:27,514
{\an1}and wrong is right and...
-Right.
65
00:02:27,514 --> 00:02:29,316
{\an1}Every day is a challenge.
66
00:02:29,316 --> 00:02:31,685
{\an1}NARRATOR: Will focused on
running the three other bars
67
00:02:31,685 --> 00:02:34,288
{\an1}and Candace took on
running Ace's herself.
68
00:02:34,288 --> 00:02:36,323
{\an1}Ew. What is that?
69
00:02:36,323 --> 00:02:37,791
{\an1}NARRATOR:
Having little experience
70
00:02:37,791 --> 00:02:39,526
{\an1}in running day-to-day operation,
71
00:02:39,526 --> 00:02:41,662
{\an1}Candace began to struggle
72
00:02:41,662 --> 00:02:43,530
{\an1}and the bar began
to fall apart.
73
00:02:43,530 --> 00:02:45,065
{\an1}The cleanliness issues.
74
00:02:45,065 --> 00:02:46,533
{\an1}Oh, my God.
75
00:02:46,533 --> 00:02:49,369
{\an1}That's definitely a problem.
76
00:02:49,369 --> 00:02:52,639
{\an1}There's no recipes, no training
structure for the kitchens.
77
00:02:52,639 --> 00:02:54,141
{\an1}We need more structure.
78
00:02:54,141 --> 00:02:55,542
{\an1}Look alive.
Out of Tito's.
79
00:02:55,542 --> 00:02:57,444
{\an1}We are at out of Tito's.
80
00:02:57,444 --> 00:02:58,779
{\an1}We have no Ultra Draught.
81
00:02:58,779 --> 00:03:00,447
{\an1}-Do you have Makers?
-Nope.
82
00:03:00,447 --> 00:03:01,648
{\an1}We're out of Buffalo Trace
as well.
83
00:03:01,648 --> 00:03:02,783
{\an1}We're out of Sweet Tooth.
84
00:03:02,783 --> 00:03:04,351
{\an1}This guy's ordered five things
85
00:03:04,351 --> 00:03:05,519
{\an1}and we're out
of every one of them.
86
00:03:05,519 --> 00:03:06,954
{\an1}We're not set up for success.
87
00:03:06,954 --> 00:03:09,156
{\an1}NARRATOR: Now, after
only a year in business,
88
00:03:09,156 --> 00:03:10,757
{\an1}Ace's constant losses
89
00:03:10,757 --> 00:03:13,527
{\an1}have drained
Will and Candace's savings.
90
00:03:13,527 --> 00:03:15,362
{\an1}Every month
it's the same stuff.
91
00:03:15,362 --> 00:03:18,332
{\an1}On the food order, we have to
get back down to like 30%, 35%.
92
00:03:18,332 --> 00:03:21,201
{\an1}Ace's financially is in the red.
93
00:03:21,201 --> 00:03:23,003
{\an1}It's losing 15,000 a month.
94
00:03:23,003 --> 00:03:25,138
{\an1}We're pulling resources
from other bars.
95
00:03:25,138 --> 00:03:28,775
{\an1}Losing this location could
domino the other location.
96
00:03:28,775 --> 00:03:31,378
{\an1}-It's a shit show, Candace.
-I know. I already know.
97
00:03:31,378 --> 00:03:33,113
{\an1}I can only do what I can do.
98
00:03:33,113 --> 00:03:35,148
{\an1}I have done cutting budgets.
99
00:03:35,148 --> 00:03:36,450
{\an1}I have cut cost.
100
00:03:36,450 --> 00:03:37,817
{\an1}I have cut hours.
101
00:03:37,817 --> 00:03:40,287
{\an1}So I've done everything
that I can do
102
00:03:40,287 --> 00:03:41,688
{\an1}and it never is successful.
103
00:03:41,688 --> 00:03:43,223
{\an1}I can't make it work.
104
00:03:44,658 --> 00:03:46,627
{\an1}NARRATOR:
And keeping Ace's open
105
00:03:46,627 --> 00:03:49,663
{\an1}is taking a heavy toll
on the couple's marriage.
106
00:03:49,663 --> 00:03:51,965
{\an1}I really don't think
that the issues here
107
00:03:51,965 --> 00:03:53,466
{\an1}are her fault,
108
00:03:53,466 --> 00:03:55,135
{\an1}and that makes it
even harder for me
109
00:03:55,135 --> 00:03:56,770
{\an1}because I can't comfort her
110
00:03:56,770 --> 00:03:58,805
{\an1}when she comes to me
and asks for advice.
111
00:03:58,805 --> 00:04:00,807
{\an1}Closing down pisses me off
112
00:04:00,807 --> 00:04:02,809
{\an1}because that's everything
I worked for.
113
00:04:02,809 --> 00:04:05,846
{\an1}This bar is literally
like my baby
114
00:04:05,846 --> 00:04:09,349
{\an1}and I don't wanna give up
on my dream.
115
00:04:09,349 --> 00:04:12,920
{\an1}NARRATOR: Before Ace's Sports
Hangar closes for good,
116
00:04:12,920 --> 00:04:15,556
{\an1}Candace and Will have agreed
to pull back the doors,
117
00:04:15,556 --> 00:04:16,957
{\an1}bust open the books,
118
00:04:16,957 --> 00:04:20,694
{\an1}and make a call for help
to Bar Rescue.
119
00:04:20,694 --> 00:04:22,596
{\an1}If we have to close the bar,
120
00:04:22,596 --> 00:04:27,167
{\an1}I feel like all of my dreams
will be done.
121
00:04:37,978 --> 00:04:40,214
{\an1}For this rescue,
I'm in Colony Texas,
122
00:04:40,214 --> 00:04:41,849
{\an1}just north of Dallas
123
00:04:41,849 --> 00:04:44,017
{\an1}and right next
to Lewisville Lake.
124
00:04:44,017 --> 00:04:47,221
{\an1}I'm in a bar called
Ace's Sports Hangar.
125
00:04:47,221 --> 00:04:48,789
{\an1}This is a really big bar,
126
00:04:48,789 --> 00:04:51,058
{\an1}so I've asked my team
to bring my command center back
127
00:04:51,058 --> 00:04:54,328
{\an1}so I can watch everything
happening inside.
128
00:04:54,328 --> 00:04:57,865
{\an1}[tense music playing]
129
00:05:03,370 --> 00:05:05,939
{\an1}And I've asked
one of my best culinary experts
130
00:05:05,939 --> 00:05:08,342
{\an1}to join me for this recon.
131
00:05:08,342 --> 00:05:09,743
{\an1}Good to see you, buddy.
132
00:05:09,743 --> 00:05:10,878
{\an1}Good to be back.
133
00:05:10,878 --> 00:05:12,579
{\an1}NARRATOR: For the kitchen,
134
00:05:12,579 --> 00:05:14,081
{\an1}Jon brings in
Chef Anthony Lamas.
135
00:05:14,081 --> 00:05:15,949
{\an1}From growing up on a farm
136
00:05:15,949 --> 00:05:17,551
{\an1}to cooking at kitchens
across the country,
137
00:05:17,551 --> 00:05:21,889
{\an1}Chef Lamas brings an
uncommon voice to any bars menu.
138
00:05:22,956 --> 00:05:24,957
{\an1}You know,
before we even look at this,
139
00:05:24,957 --> 00:05:26,660
{\an1}how's your restaurant doing?
140
00:05:26,660 --> 00:05:28,862
{\an1}People are just out and about.
141
00:05:28,862 --> 00:05:30,430
{\an1}-They're spending money.
-So...
142
00:05:30,430 --> 00:05:33,000
{\an1}-We're up 15%, 20%.
-Bingo.
143
00:05:33,000 --> 00:05:34,735
{\an1}Every restaurant I talked to
144
00:05:34,735 --> 00:05:37,804
{\an1}tells me they're up
15%, 20%, 25% revenue.
145
00:05:37,804 --> 00:05:39,606
{\an1}Compared to this time last year
146
00:05:39,606 --> 00:05:41,041
{\an1}during the height
of the pandemic,
147
00:05:41,041 --> 00:05:43,677
{\an1}this is a boom period
for hospitality.
148
00:05:43,677 --> 00:05:47,548
{\an1}So I believe if we retool
these businesses
149
00:05:47,548 --> 00:05:49,983
{\an1}to seize this opportunity now,
150
00:05:49,983 --> 00:05:52,653
{\an1}we could change their mind.
151
00:05:52,653 --> 00:05:54,421
{\an1}What the hell is
a sports hangar?
152
00:05:54,421 --> 00:05:55,989
{\an1}How many people have driven by
this building
153
00:05:55,989 --> 00:05:57,357
{\an1}and not knowing
what the hell it is?
154
00:05:57,357 --> 00:05:58,859
{\an1}Absolutely.
155
00:05:58,859 --> 00:06:01,528
{\an1}So the bar is owned
by Will and Candace.
156
00:06:01,528 --> 00:06:03,130
{\an1}They're married.
157
00:06:03,130 --> 00:06:05,332
{\an1}Are you all planning
on playing all those games?
158
00:06:05,332 --> 00:06:07,334
{\an1}There's Candace.
159
00:06:07,334 --> 00:06:09,002
{\an1}How are we doing
on chicken times?
160
00:06:09,002 --> 00:06:12,039
{\an1}There's Will, the co-owner,
Candace's husband.
161
00:06:12,039 --> 00:06:13,740
{\an1}-Dang.
-We got 20-minute ticket time
162
00:06:13,740 --> 00:06:15,409
{\an1}on a mushroom burger.
163
00:06:15,409 --> 00:06:17,044
{\an1}Shit.
164
00:06:17,044 --> 00:06:18,879
{\an1}Will has owned
a number of bars in his life.
165
00:06:18,879 --> 00:06:21,148
{\an1}Candace wanted her own bar.
166
00:06:21,148 --> 00:06:22,416
{\an1}So Will agreed.
167
00:06:22,416 --> 00:06:25,886
{\an1}So they opened this bar
in 2020, a year ago.
168
00:06:25,886 --> 00:06:30,090
{\an1}They've lost $290,000.
169
00:06:30,090 --> 00:06:31,792
{\an1}I don't know. That's not
as bad as the beer order
170
00:06:31,792 --> 00:06:33,159
{\an1}not showing up today.
171
00:06:33,159 --> 00:06:34,795
{\an1}-How are you guys doing?
-Good.
172
00:06:34,795 --> 00:06:36,296
{\an1}Good.
Have you all been helped yet?
173
00:06:36,296 --> 00:06:39,099
{\an1}There is Kelsey.
She's the manager.
174
00:06:40,433 --> 00:06:42,603
{\an1}An old fashioned [indistinct]
that have bitters on it.
175
00:06:42,603 --> 00:06:43,804
{\an1}Simple.
176
00:06:43,804 --> 00:06:46,073
{\an1}There's Emily, bartender.
177
00:06:46,073 --> 00:06:48,075
{\an1}-Are we thirsty?
-Yes.
178
00:06:48,075 --> 00:06:50,143
{\an1}Jason, he's another bartender.
179
00:06:50,143 --> 00:06:52,713
{\an1}And there's Tyler, your cook.
180
00:06:52,713 --> 00:06:54,081
{\an1}Tyler, you good?
181
00:06:54,081 --> 00:06:56,316
{\an1}We've got one order
of chicken fingers left.
182
00:06:56,316 --> 00:06:57,918
{\an1}What do you think
about the exposed armpits?
183
00:06:57,918 --> 00:06:59,586
{\an1}Would you allow that
in your kitchen?
184
00:06:59,586 --> 00:07:00,754
{\an1}Absolutely not.
185
00:07:00,754 --> 00:07:02,256
{\an1}And it's a health violation.
186
00:07:02,256 --> 00:07:06,193
{\an1}Hey, did we not place an order
for chicken tenders?
187
00:07:06,193 --> 00:07:08,529
{\an1}-So there's Candace.
-Monday, we didn't had any--
188
00:07:10,097 --> 00:07:12,466
{\an1}-Oh.
-That's the problem.
189
00:07:12,466 --> 00:07:14,067
{\an1}Complete rookie stuff.
190
00:07:15,135 --> 00:07:17,004
{\an1}We can see
the disorganization already.
191
00:07:17,004 --> 00:07:19,506
{\an1}So what, we can get it
out now and thaw it?
192
00:07:19,506 --> 00:07:21,408
{\an1}It's not gonna fire like that.
193
00:07:21,408 --> 00:07:22,643
{\an1}[laughs]
194
00:07:22,643 --> 00:07:24,278
{\an1}Wow.
195
00:07:24,278 --> 00:07:25,579
{\an1}So, for recon,
196
00:07:25,579 --> 00:07:27,014
{\an1}I wanted to get somebody
197
00:07:27,014 --> 00:07:28,749
{\an1}who really knew sports bars
in Dallas,
198
00:07:28,749 --> 00:07:30,651
{\an1}so I got Nick Solak,
199
00:07:30,651 --> 00:07:32,653
{\an1}second baseman for the Rangers.
200
00:07:32,653 --> 00:07:34,655
{\an1}Nick does promos,
charity events.
201
00:07:34,655 --> 00:07:36,924
{\an1}He goes to sports bars
all the time.
202
00:07:36,924 --> 00:07:40,127
{\an1}And he's here
with his fiancee, Roxanne.
203
00:07:41,695 --> 00:07:42,896
{\an1}Okay. There they go.
204
00:07:42,896 --> 00:07:44,598
{\an1}There's Nick.
There's Roxanne.
205
00:07:44,598 --> 00:07:47,768
{\an1}NARRATOR: Jon spies enter
Ace's Sports Hangar,
206
00:07:47,768 --> 00:07:49,903
{\an1}a 2,800-square-foot space
207
00:07:49,903 --> 00:07:52,940
{\an1}with 100 beer taps
behind the bar,
208
00:07:52,940 --> 00:07:54,441
{\an1}a single pool table,
209
00:07:54,441 --> 00:07:57,444
{\an1}and a rundown kitchen
in the back.
210
00:07:57,444 --> 00:07:59,613
{\an1}-Hi, honey. How are you?
-How are you?
211
00:07:59,613 --> 00:08:01,014
{\an1}What you drinking, mama?
212
00:08:01,014 --> 00:08:02,549
{\an1}Could I have
a drink menu, please?
213
00:08:02,549 --> 00:08:04,117
{\an1}-I don't have one.
-Oh, no drink menu? Okay.
214
00:08:04,117 --> 00:08:05,919
{\an1}But you're one-on-one.
I can do your martinis.
215
00:08:05,919 --> 00:08:07,387
{\an1}-It's really simple like that.
-Um...
216
00:08:07,387 --> 00:08:08,856
{\an1}hey, can you make
a ranch water?
217
00:08:08,856 --> 00:08:09,890
{\an1}-Yeah.
-I'll have that.
218
00:08:09,890 --> 00:08:10,891
{\an1}Salt on them or no?
219
00:08:10,891 --> 00:08:12,326
{\an1}-Yes.
-Yes?
220
00:08:12,326 --> 00:08:13,827
{\an1}What kind of Bourbon drinks
do you have?
221
00:08:13,827 --> 00:08:15,128
{\an1}Ooh, it's just,
you know what,
222
00:08:15,128 --> 00:08:16,763
{\an1}I don't have any sample
of bitters,
223
00:08:16,763 --> 00:08:18,265
{\an1}any of that to old fashion
tonight.
224
00:08:18,265 --> 00:08:21,001
{\an1}Really, we're not good
and hot in here, to be honest.
225
00:08:22,236 --> 00:08:24,771
{\an1}You got like--you got
a sweet tea or lemonade?
226
00:08:24,771 --> 00:08:26,573
{\an1}Um, I do have lemonade?
227
00:08:26,573 --> 00:08:28,108
{\an1}-You wanna do that?
-Yeah.
228
00:08:28,108 --> 00:08:29,843
{\an1}-Can I do a bourbon lemonade?
-Just the house?
229
00:08:29,843 --> 00:08:31,612
{\an1}-Yeah.
-Okay.
230
00:08:31,612 --> 00:08:33,447
{\an1}It's kind of a weird vibe
all the way around.
231
00:08:33,447 --> 00:08:35,749
{\an1}Didn't really have
that sports bar feel.
232
00:08:35,749 --> 00:08:37,518
{\an1}No drink menu.
233
00:08:37,518 --> 00:08:39,086
{\an1}That's interesting.
234
00:08:39,086 --> 00:08:40,854
{\an1}I could not see
Rangers fans or Cowboys fans
235
00:08:40,854 --> 00:08:42,556
{\an1}watching a game here
236
00:08:42,556 --> 00:08:45,392
{\an1}unless they drastically change
the environment.
237
00:08:48,829 --> 00:08:50,497
{\an1}[coughs]
238
00:08:50,497 --> 00:08:53,367
{\an1}Maybe better drinks would
also change the environment.
239
00:08:53,367 --> 00:08:54,835
{\an1}Strong.
240
00:08:57,070 --> 00:08:58,839
{\an1}[chuckles] He's puckering up.
241
00:09:00,407 --> 00:09:02,709
{\an1}I need to stir it up
a little bit more.
242
00:09:02,709 --> 00:09:04,344
{\an1}-That's not great.
-What?
243
00:09:04,344 --> 00:09:06,647
{\an1}The first three minutes
are not going well, are they?
244
00:09:06,647 --> 00:09:08,148
{\an1}You guys doing all right?
245
00:09:08,148 --> 00:09:09,616
{\an1}I think we're ready
to order some food.
246
00:09:09,616 --> 00:09:10,918
{\an1}What can I get for you?
247
00:09:10,918 --> 00:09:12,319
{\an1}I'm gonna try
the cowboy burger.
248
00:09:12,319 --> 00:09:14,154
{\an1}-Okay.
-How about for you, sweetie?
249
00:09:14,154 --> 00:09:17,124
{\an1}I'll have the catfish platter
with hush puppies.
250
00:09:17,124 --> 00:09:18,425
{\an1}Catfish platter
with hush puppies.
251
00:09:18,425 --> 00:09:19,826
{\an1}That sounds good.
252
00:09:19,826 --> 00:09:21,361
{\an1}-Thank you.
-Awesome. You're welcome.
253
00:09:21,361 --> 00:09:23,797
{\an1}Okay. Let's, let's keep
an eye on cook here, Chef, okay?
254
00:09:23,797 --> 00:09:25,232
{\an1}Yeah. No gloves.
255
00:09:25,232 --> 00:09:27,634
{\an1}All right. What do you
need help with, Tyler?
256
00:09:27,634 --> 00:09:29,203
{\an1}Okay. There's Candace.
257
00:09:29,203 --> 00:09:31,271
{\an1}She put gloves on.
Good for her.
258
00:09:32,239 --> 00:09:33,841
{\an1}-Those--
-Holy molly.
259
00:09:33,841 --> 00:09:35,075
{\an1}Those wings are supposed
to go now.
260
00:09:35,075 --> 00:09:36,743
{\an1}One, two, three,
four, five, six tickets,
261
00:09:36,743 --> 00:09:38,312
{\an1}and they got three up there.
262
00:09:38,312 --> 00:09:40,214
{\an1}So they got nine,
ten tickets going right now.
263
00:09:40,214 --> 00:09:41,748
{\an1}Let's go.
You got wings dropped?
264
00:09:41,748 --> 00:09:42,950
{\an1}Those are coming out
right now.
265
00:09:42,950 --> 00:09:44,218
{\an1}-What about--
-All of this shit
266
00:09:44,218 --> 00:09:45,552
{\an1}all came out
at the same time.
267
00:09:45,552 --> 00:09:46,653
{\an1}I know it did it
268
00:09:46,653 --> 00:09:48,322
{\an1}but we are already
at 15-minute ticket time
269
00:09:48,322 --> 00:09:50,757
{\an1}and we haven't started
cooking it, so--
270
00:09:50,757 --> 00:09:53,060
{\an1}Yeah, they have
no system in place.
271
00:09:53,060 --> 00:09:54,561
{\an1}Where is the other wings?
272
00:09:54,561 --> 00:09:57,397
{\an1}That's the last bag of wings
right there too.
273
00:09:57,397 --> 00:09:59,333
{\an1}They didn't come on the order.
274
00:09:59,333 --> 00:10:01,168
{\an1}This isn't even enough
for the tickets
275
00:10:01,168 --> 00:10:02,703
{\an1}that you have up here.
276
00:10:02,703 --> 00:10:04,304
{\an1}I know this because
277
00:10:04,304 --> 00:10:05,772
{\an1}I didn't get to see
any of these tickets.
278
00:10:05,772 --> 00:10:07,074
{\an1}All right.
Let's just count it out.
279
00:10:07,074 --> 00:10:09,543
{\an1}So unorganized.
280
00:10:11,812 --> 00:10:13,413
{\an1}That's the one where--
281
00:10:13,413 --> 00:10:15,082
{\an1}we said we were out of chicken
tenders and he ordered it.
282
00:10:15,082 --> 00:10:16,683
{\an1}So I said we did--
I told Candace we didn't need it
283
00:10:16,683 --> 00:10:19,786
{\an1}because he--he end up
getting this chicken tenders.
284
00:10:19,786 --> 00:10:22,656
{\an1}-Okay. So we don't need this?
-No.
285
00:10:22,656 --> 00:10:24,091
{\an1}Wow.
286
00:10:24,091 --> 00:10:25,526
{\an1}If we don't have
chicken tenders,
287
00:10:25,526 --> 00:10:27,294
{\an1}-do we have chicken breasts?
-We don't need this.
288
00:10:27,294 --> 00:10:29,229
{\an1}Why are we making food
we don't [bleep] need?
289
00:10:29,229 --> 00:10:30,564
{\an1}Will and Candace,
290
00:10:30,564 --> 00:10:33,333
{\an1}they have different ways
of doing business,
291
00:10:33,333 --> 00:10:35,402
{\an1}but I think that Will
could communicate
292
00:10:35,402 --> 00:10:37,604
{\an1}a little bit better
to help Candace.
293
00:10:37,604 --> 00:10:39,206
{\an1}Oh, my God.
294
00:10:39,206 --> 00:10:41,040
{\an1}Why are we making wings
that we don't need
295
00:10:41,040 --> 00:10:42,376
{\an1}when wings are so deprived?
296
00:10:42,376 --> 00:10:43,810
{\an1}I don't know
where he got those.
297
00:10:43,810 --> 00:10:45,045
{\an1}This is remarkable.
298
00:10:45,045 --> 00:10:46,747
{\an1}It's complete chaos.
299
00:10:46,747 --> 00:10:48,882
{\an1}-We haven't started it.
-They're not getting trashed.
300
00:10:48,882 --> 00:10:50,384
{\an1}Okay.
301
00:10:50,384 --> 00:10:51,752
{\an1}-Well,
they haven't been touched.
-All right, Will.
302
00:10:51,752 --> 00:10:53,187
{\an1}-You can't reuse wings.
-Okay.
303
00:10:54,221 --> 00:10:55,989
{\an1}I can't take this much more.
304
00:10:55,989 --> 00:10:57,524
{\an1}Nick still
doesn't have his food.
305
00:10:57,524 --> 00:10:59,893
{\an1}He's not gonna have his food
for a half hour.
306
00:10:59,893 --> 00:11:02,129
{\an1}It's giving me a headache.
307
00:11:02,129 --> 00:11:03,697
{\an1}-Who is?
-The kitchen.
308
00:11:03,697 --> 00:11:05,165
{\an1}Now, what is Will doing?
309
00:11:05,165 --> 00:11:06,500
{\an1}Why doesn't he jump
back there,
310
00:11:06,500 --> 00:11:08,168
{\an1}I mean, you know,
as the owner?
311
00:11:08,168 --> 00:11:10,070
{\an1}How about that burger
for the [indistinct]
312
00:11:10,070 --> 00:11:11,972
{\an1}He's doing it right now.
313
00:11:11,972 --> 00:11:14,007
{\an1}The rest of the food
has been out 20 minutes.
314
00:11:14,007 --> 00:11:15,609
{\an1}You gotta try harder.
This is--
315
00:11:15,609 --> 00:11:17,010
{\an1}I'm not cooking it.
316
00:11:17,010 --> 00:11:18,612
{\an1}-My burger--
-This is embarrassing.
317
00:11:18,612 --> 00:11:22,049
{\an1}I mean, they've been open
for what, a year?
318
00:11:22,049 --> 00:11:25,419
{\an1}And it's like
it's their first fricking day.
319
00:11:26,687 --> 00:11:28,455
{\an1}This is hilarious.
320
00:11:28,455 --> 00:11:31,325
{\an1}I would say slow down
the food orders but I don't--
321
00:11:31,325 --> 00:11:33,460
{\an1}I mean, they're not even busy.
322
00:11:33,460 --> 00:11:36,230
{\an1}And there he is grabbing
the--the raw ingredients
323
00:11:36,230 --> 00:11:38,465
{\an1}with his bare hands.
324
00:11:38,465 --> 00:11:39,665
{\an1}Look at the--oh.
325
00:11:39,665 --> 00:11:41,168
{\an1}Oh, my God.
326
00:11:41,168 --> 00:11:42,703
{\an1}And he just wipes it on his--
look at that.
327
00:11:42,703 --> 00:11:43,904
{\an1}He grabbed the plate.
328
00:11:43,904 --> 00:11:45,539
{\an1}-Oh, my God.
-That's it.
329
00:11:45,539 --> 00:11:47,441
{\an1}Let's go inside.
I wanna stop them.
330
00:11:47,441 --> 00:11:49,309
{\an1}-Yeah.
-That food's not going out.
331
00:11:49,309 --> 00:11:50,777
{\an1}There's nothing prepped.
332
00:11:50,777 --> 00:11:52,012
{\an1}There's no wings.
333
00:11:52,012 --> 00:11:53,747
{\an1}The chicken's not thawed out.
334
00:11:53,747 --> 00:11:55,249
{\an1}Like it's just not ideal.
335
00:11:55,249 --> 00:11:57,317
{\an1}We need a better system,
for sure.
336
00:12:00,754 --> 00:12:02,589
{\an1}You guys are killing me.
337
00:12:03,690 --> 00:12:05,626
{\an1}Stop!
338
00:12:05,626 --> 00:12:07,461
{\an1}Stop!
339
00:12:07,461 --> 00:12:09,596
{\an1}Stop!
340
00:12:09,596 --> 00:12:13,000
{\an1}You picked up that bacon
with your bare hands,
341
00:12:13,000 --> 00:12:15,269
{\an1}then put your hands
all over this plate.
342
00:12:15,269 --> 00:12:18,071
{\an1}You're gonna [bleep]
kill somebody.
343
00:12:18,071 --> 00:12:20,274
{\an1}You put gloves on your hand.
344
00:12:20,274 --> 00:12:22,176
{\an1}Don't touch raw chicken
345
00:12:22,176 --> 00:12:24,144
{\an1}then touch every handle
in this kitchen.
346
00:12:24,144 --> 00:12:26,346
{\an1}What the hell
are you guys doing?
347
00:12:33,053 --> 00:12:35,155
{\an1}What the hell
are you guys doing?
348
00:12:35,155 --> 00:12:37,357
{\an1}Should you be
touching raw bacon
349
00:12:37,357 --> 00:12:39,626
{\an1}and then a plate
and then food?
350
00:12:39,626 --> 00:12:41,161
{\an1}Should you be?
351
00:12:41,161 --> 00:12:42,362
{\an1}No.
352
00:12:42,362 --> 00:12:45,399
{\an1}Are you gonna get somebody
sick if you do that?
353
00:12:45,399 --> 00:12:47,301
{\an1}-Possibly.
-Possibly?
354
00:12:47,301 --> 00:12:48,769
{\an1}Come here.
355
00:12:48,769 --> 00:12:50,637
{\an1}Have you ever cooked before
in your life?
356
00:12:50,637 --> 00:12:52,039
{\an1}Yeah.
357
00:12:52,039 --> 00:12:54,241
{\an1}Is it legal to wear that shirt
in the kitchen?
358
00:12:54,241 --> 00:12:55,709
{\an1}I guess not.
359
00:12:56,710 --> 00:12:58,078
{\an1}You find that funny?
360
00:12:58,078 --> 00:13:00,113
{\an1}'Cause you're not coming
in like that tomorrow
361
00:13:00,113 --> 00:13:01,648
{\an1}while I'm here
362
00:13:01,648 --> 00:13:04,084
{\an1}and you're not doing anything
you did tonight while I'm here.
363
00:13:05,485 --> 00:13:06,954
{\an1}This is Anthony Lamas,
364
00:13:06,954 --> 00:13:09,323
{\an1}one of the finest chefs
in America.
365
00:13:09,323 --> 00:13:11,258
{\an1}-You wanna learn?
-Yeah.
366
00:13:11,258 --> 00:13:13,393
{\an1}Well, then give me a reason
to teach you.
367
00:13:13,393 --> 00:13:14,928
{\an1}That ain't it.
368
00:13:15,929 --> 00:13:17,631
{\an1}How long have you owned
this place?
369
00:13:17,631 --> 00:13:18,632
{\an1}A year.
370
00:13:18,632 --> 00:13:20,167
{\an1}Will, get over here.
371
00:13:20,167 --> 00:13:23,003
{\an1}What do you think about
what I'm saying back here?
372
00:13:23,003 --> 00:13:23,770
{\an1}I agree.
373
00:13:23,770 --> 00:13:25,105
{\an1}You agree?
374
00:13:25,105 --> 00:13:26,640
{\an1}How much money
have you lost, Will?
375
00:13:26,640 --> 00:13:28,075
{\an1}$290,000.
376
00:13:32,946 --> 00:13:34,715
{\an1}I've learned a lot
for the front of the house,
377
00:13:34,715 --> 00:13:37,284
{\an1}not the back of the house.
You are correct.
378
00:13:37,284 --> 00:13:38,685
{\an1}You hadn't gotten
the back of the house yet?
379
00:13:38,685 --> 00:13:40,087
{\an1}It's a year.
380
00:13:40,087 --> 00:13:41,822
{\an1}Candace,
there's no fricking excuses.
381
00:13:41,822 --> 00:13:43,690
{\an1}You could have done better.
Do you agree?
382
00:13:43,690 --> 00:13:45,192
{\an1}-Absolutely.
-In a year,
383
00:13:45,192 --> 00:13:46,660
{\an1}-could you have mastered this?
-Absolutely.
384
00:13:46,660 --> 00:13:48,495
{\an1}I--I could have tried harder,
yes.
385
00:13:48,495 --> 00:13:51,164
{\an1}Yes, you could have
and you didn't.
386
00:13:51,164 --> 00:13:52,833
{\an1}You blew it.
387
00:13:52,833 --> 00:13:55,402
{\an1}Am I saying things you would
have liked to have said?
388
00:13:55,402 --> 00:13:56,870
{\an1}Some of them.
389
00:13:56,870 --> 00:13:58,138
{\an1}'Cause it's time
to be honest, Will.
390
00:13:58,138 --> 00:14:00,574
{\an1}Let me leave you
with this thought.
391
00:14:00,574 --> 00:14:03,143
{\an1}Out there your husband and wife.
392
00:14:03,143 --> 00:14:05,746
{\an1}In here, your partners,
not husband and wife.
393
00:14:05,746 --> 00:14:07,281
{\an1}Okay. Yes, sir.
394
00:14:07,281 --> 00:14:09,883
{\an1}So you better talk
and come in here tomorrow
395
00:14:09,883 --> 00:14:12,419
{\an1}and get ready to work,
and I will work with you.
396
00:14:12,419 --> 00:14:14,688
{\an1}-Goodnight.
-Okay.
397
00:14:14,688 --> 00:14:16,156
{\an1}Don't serve any food.
398
00:14:16,156 --> 00:14:18,192
{\an1}Please make sure
those people don't eat.
399
00:14:18,192 --> 00:14:19,526
{\an1}Yes, sir.
400
00:14:19,526 --> 00:14:20,694
{\an1}Cut it down.
401
00:14:20,694 --> 00:14:22,229
{\an1}We'll go shut it down.
402
00:14:22,229 --> 00:14:24,131
{\an1}Some of what Jon
said was correct.
403
00:14:24,131 --> 00:14:27,301
{\an1}The back of the house
was a dumpster fire.
404
00:14:27,301 --> 00:14:28,869
{\an1}Shame on you, man.
405
00:14:28,869 --> 00:14:30,704
{\an1}Was it hard seeing her
get screamed out?
406
00:14:30,704 --> 00:14:32,139
{\an1}Yeah. I don't like it
when she cries.
407
00:14:32,139 --> 00:14:33,907
{\an1}And I've kind of tried
to protect her from it
408
00:14:33,907 --> 00:14:36,076
{\an1}but this is such a mess
409
00:14:36,076 --> 00:14:38,145
{\an1}that it requires some guidance
410
00:14:38,145 --> 00:14:40,180
{\an1}from somebody
other than her husband.
411
00:14:44,852 --> 00:14:46,386
{\an1}[bleep] you.
412
00:14:47,855 --> 00:14:49,790
{\an1}A lot of the stuff
that Jon said is true.
413
00:14:49,790 --> 00:14:51,491
{\an1}Obviously, I don't know
the back of the kitchen.
414
00:14:51,491 --> 00:14:54,094
{\an1}But it's not like
I didn't know it was coming.
415
00:14:54,094 --> 00:14:57,397
{\an1}I just didn't know
it was coming at me.
416
00:14:57,397 --> 00:14:58,599
{\an1}As only me.
417
00:14:58,599 --> 00:15:00,934
{\an1}[sobs]
418
00:15:00,934 --> 00:15:03,170
{\an1}I wish Will would have been
more supportive.
419
00:15:03,170 --> 00:15:04,972
{\an1}But, at the end of the day,
420
00:15:04,972 --> 00:15:06,640
{\an1}this is my dream
and my thing
421
00:15:06,640 --> 00:15:09,376
{\an1}so it's my--my problems.
422
00:15:15,482 --> 00:15:18,485
{\an1}[dramatic music playing]
423
00:15:22,155 --> 00:15:23,824
{\an1}Last night
was really upsetting.
424
00:15:23,824 --> 00:15:27,361
{\an1}Will and Candace
are in debt $290,000.
425
00:15:27,361 --> 00:15:30,797
{\an1}They're two months away
from losing their house.
426
00:15:30,797 --> 00:15:32,432
{\an1}And Candace was doing
nothing about it.
427
00:15:32,432 --> 00:15:34,601
{\an1}So I wanna go inside now,
talk to the staff,
428
00:15:34,601 --> 00:15:37,237
{\an1}learn some of the other things
that are going on in here,
429
00:15:37,237 --> 00:15:39,373
{\an1}and I gotta get Candace
ready to learn
430
00:15:39,373 --> 00:15:42,476
{\an1}and, most important,
ready to step up.
431
00:15:42,476 --> 00:15:44,011
{\an1}Oh, here he comes.
432
00:15:44,011 --> 00:15:46,013
{\an1}-Jon.
-Hello.
433
00:15:46,013 --> 00:15:47,814
{\an1}-Good to see you again.
-Okay.
434
00:15:47,814 --> 00:15:49,850
{\an1}Guys, why don't
we all get together?
We got a lot of talking to do.
435
00:15:49,850 --> 00:15:52,819
{\an1}After last night,
it was extremely stressful.
436
00:15:52,819 --> 00:15:54,955
{\an1}I was kind of in shock,
to be honest.
437
00:15:54,955 --> 00:15:57,491
{\an1}I think the staff
really realized
438
00:15:57,491 --> 00:15:59,960
{\an1}that we need a lot more help
than what they thought we did.
439
00:15:59,960 --> 00:16:01,261
{\an1}Let's just run
across the room.
440
00:16:01,261 --> 00:16:02,963
{\an1}-What's your name?
-I'm Kelsey.
441
00:16:02,963 --> 00:16:04,064
{\an1}Kelsey, what do you do here?
442
00:16:04,064 --> 00:16:05,165
{\an1}I am the manager.
443
00:16:05,165 --> 00:16:06,767
{\an1}You're the manager.
444
00:16:06,767 --> 00:16:07,901
{\an1}So talk to me like a manager
right now.
445
00:16:07,901 --> 00:16:10,270
{\an1}What's wrong with this place?
446
00:16:10,270 --> 00:16:12,773
{\an1}Well, it just starts
from right when you walk in.
447
00:16:12,773 --> 00:16:14,942
{\an1}The doors are broken,
the AC is broken.
448
00:16:14,942 --> 00:16:17,010
{\an1}Um, the little hump
behind the bar,
449
00:16:17,010 --> 00:16:19,313
{\an1}we had people
constantly tripping over it
450
00:16:19,313 --> 00:16:20,747
{\an1}all of the time.
451
00:16:20,747 --> 00:16:22,549
{\an1}We are out of mostly everything.
452
00:16:22,549 --> 00:16:25,085
{\an1}Uh, we're trying to change
the beers out
453
00:16:25,085 --> 00:16:26,320
{\an1}from the seasonal and stuff
454
00:16:26,320 --> 00:16:27,988
{\an1}but we don't have backup kegs.
455
00:16:27,988 --> 00:16:29,623
{\an1}We're out of everything
in the kitchen.
456
00:16:29,623 --> 00:16:32,192
{\an1}It goes to like sometimes
they don't even tell us
457
00:16:32,192 --> 00:16:33,927
{\an1}we're out of dish soap
and stuff like that.
458
00:16:33,927 --> 00:16:35,229
{\an1}So I have to triple check that.
459
00:16:35,229 --> 00:16:37,297
{\an1}We've been washing dishes
without soap.
460
00:16:37,297 --> 00:16:41,301
{\an1}I mean, it's just--
everything really.
461
00:16:41,301 --> 00:16:43,303
{\an1}Do we not have the money
to buy dish soap?
462
00:16:43,303 --> 00:16:44,671
{\an1}Yes, we do.
463
00:16:44,671 --> 00:16:45,806
{\an1}Some weeks, no.
464
00:16:45,806 --> 00:16:46,874
{\an1}-Well--
-We have--
465
00:16:46,874 --> 00:16:48,375
{\an1}we have to clear our rent
466
00:16:48,375 --> 00:16:50,811
{\an1}and our taxes every month
to stay current.
467
00:16:50,811 --> 00:16:52,646
{\an1}And then we try
to play catch up
468
00:16:52,646 --> 00:16:54,648
{\an1}or we pull from other locations.
469
00:16:54,648 --> 00:16:55,883
{\an1}Do you do the schedule?
470
00:16:55,883 --> 00:16:57,017
{\an1}No.
471
00:16:57,017 --> 00:16:58,318
{\an1}So how does she manage then?
472
00:16:58,318 --> 00:17:00,687
{\an1}You're supposed
to be a supervisor
473
00:17:00,687 --> 00:17:02,189
{\an1}but you have no authority.
-Yeah.
474
00:17:02,189 --> 00:17:03,991
{\an1}So you're a glorified hostess,
aren't you?
475
00:17:03,991 --> 00:17:05,559
{\an1}Yeah.
476
00:17:05,559 --> 00:17:07,861
{\an1}So she has no management
credibility to you?
477
00:17:07,861 --> 00:17:08,962
{\an1}-No, sir.
-Yeah.
478
00:17:08,962 --> 00:17:10,030
{\an1}-What's your name?
-Jason.
479
00:17:10,030 --> 00:17:11,164
{\an1}Jason, nice to meet you.
480
00:17:11,164 --> 00:17:12,232
{\an1}-What do you do here?
-Bartender.
481
00:17:12,232 --> 00:17:14,568
{\an1}So who's the leader here?
482
00:17:14,568 --> 00:17:16,904
{\an1}Um, I'll kind of say
the inmates run the asylum.
483
00:17:16,904 --> 00:17:18,438
{\an1}Yeah.
484
00:17:18,438 --> 00:17:20,174
{\an1}I'm sort of thinking that's
what you're gonna say.
485
00:17:20,174 --> 00:17:22,142
{\an1}So if you need a decision
or an answer to something,
486
00:17:22,142 --> 00:17:23,911
{\an1}you pretty much
just do it yourself?
487
00:17:23,911 --> 00:17:25,212
{\an1}You make it--
you make it yourself.
488
00:17:25,212 --> 00:17:26,813
{\an1}Make it yourselves?
489
00:17:26,813 --> 00:17:27,981
{\an1}Every week,
we get a new staff.
490
00:17:27,981 --> 00:17:29,483
{\an1}We can't keep staff
491
00:17:29,483 --> 00:17:30,984
{\an1}so we get a new group
of knuckleheads in here
492
00:17:30,984 --> 00:17:32,619
{\an1}and we have
to crash course them.
493
00:17:32,619 --> 00:17:34,221
{\an1}And our interview process--
494
00:17:34,221 --> 00:17:36,623
{\an1}Maybe the fact that
you call them knuckleheads
495
00:17:36,623 --> 00:17:39,026
{\an1}before they even walk through
the door is a part of it.
496
00:17:39,026 --> 00:17:40,060
{\an1}-Maybe.
-Right?
497
00:17:40,060 --> 00:17:41,361
{\an1}That kind of attitude
498
00:17:41,361 --> 00:17:42,963
{\an1}is certainly not
gonna keep employees.
499
00:17:42,963 --> 00:17:44,198
{\an1}Understand,
people don't walk out.
500
00:17:44,198 --> 00:17:45,866
{\an1}You chase them out.
501
00:17:45,866 --> 00:17:48,001
{\an1}Candace has had this place
for how long?
502
00:17:48,001 --> 00:17:49,703
{\an1}-A year.
-A year?
503
00:17:49,703 --> 00:17:51,305
{\an1}So in a year, Candace,
504
00:17:51,305 --> 00:17:53,941
{\an1}you've gone through
God knows how many employees.
505
00:17:53,941 --> 00:17:56,510
{\an1}You've been ineffective
creating a manager.
506
00:17:56,510 --> 00:17:58,812
{\an1}Even I'm not sure if you
selected her correctly or not.
507
00:17:58,812 --> 00:18:00,314
{\an1}I don't know.
508
00:18:00,314 --> 00:18:02,149
{\an1}I'll figure that out
in the next 24 hours.
509
00:18:02,149 --> 00:18:03,784
{\an1}I don't know if she's good
at what she does or not,
510
00:18:03,784 --> 00:18:06,053
{\an1}but it doesn't matter 'cause you
didn't set her up to succeed.
511
00:18:06,053 --> 00:18:07,588
{\an1}You let a guy come
to the kitchen
512
00:18:07,588 --> 00:18:09,356
{\an1}who's wearing
a sleeveless shirt.
513
00:18:09,356 --> 00:18:11,258
{\an1}You're not managing any rules.
514
00:18:11,258 --> 00:18:13,460
{\an1}I mean, here's the reality
that you guys don't know.
515
00:18:13,460 --> 00:18:16,230
{\an1}This bar is losing
how much a month, Will?
516
00:18:16,230 --> 00:18:17,564
{\an1}Ten to fifteen thousand.
517
00:18:17,564 --> 00:18:19,700
{\an1}Ten to fifteen
thousand dollars a month.
518
00:18:19,700 --> 00:18:21,502
{\an1}Could you imagine?
519
00:18:21,502 --> 00:18:24,571
{\an1}How much longer till
you lose your house, Will?
520
00:18:24,571 --> 00:18:27,341
{\an1}-A couple months.
-A couple of months.
521
00:18:27,341 --> 00:18:29,610
{\an1}They are 60 days
from losing their house.
522
00:18:29,610 --> 00:18:32,513
{\an1}Finding out Will and Candace
are close to losing their home,
523
00:18:32,513 --> 00:18:34,615
{\an1}it's just sad
that they'll lose this bar.
524
00:18:34,615 --> 00:18:36,750
{\an1}Then I lose my employment,
525
00:18:36,750 --> 00:18:38,218
{\an1}my way to take care of my kids.
526
00:18:38,218 --> 00:18:39,586
{\an1}Have you been
in a bar business before?
527
00:18:39,586 --> 00:18:41,054
{\an1}Yes, sir.
528
00:18:41,054 --> 00:18:42,356
{\an1}-How many bars have you owned?
-Seven.
529
00:18:42,356 --> 00:18:44,091
{\an1}Seven. Are any of them
still in business?
530
00:18:44,091 --> 00:18:45,592
{\an1}-Four.
-Four?
531
00:18:45,592 --> 00:18:47,995
{\an1}So what would you do
if I wasn't here?
532
00:18:47,995 --> 00:18:50,230
{\an1}-We would have closed.
-We would have closed.
533
00:18:51,865 --> 00:18:53,267
{\an1}Do you know what you're doing?
534
00:18:53,267 --> 00:18:55,536
{\an1}I don't know, Jon.
535
00:18:55,536 --> 00:18:56,970
{\an1}I try to give her space
536
00:18:56,970 --> 00:18:58,805
{\an1}to where she can grow
into the position.
537
00:18:58,805 --> 00:19:00,240
{\an1}Did you ask him for help?
538
00:19:02,276 --> 00:19:03,810
{\an1}Did you know she was sinking?
539
00:19:03,810 --> 00:19:05,345
{\an1}Not like this.
540
00:19:07,414 --> 00:19:08,615
{\an1}Boy.
541
00:19:08,615 --> 00:19:09,883
{\an1}I gotta tell you
I wouldn't let my wife
542
00:19:09,883 --> 00:19:11,618
{\an1}sink that low and not know it.
543
00:19:11,618 --> 00:19:14,855
{\an1}So you gotta take some
responsibility for this, Will.
544
00:19:14,855 --> 00:19:17,758
{\an1}So the fact of the matter
is you're Mr. Bar Guy,
545
00:19:17,758 --> 00:19:19,126
{\an1}you're Mr. Experience.
546
00:19:19,126 --> 00:19:20,661
{\an1}You put your wife
in this environment.
547
00:19:20,661 --> 00:19:22,996
{\an1}It was a good idea to open
this bar in this location
548
00:19:22,996 --> 00:19:24,865
{\an1}but you seem
to have abandoned it
549
00:19:24,865 --> 00:19:26,266
{\an1}and left her to blame.
550
00:19:26,266 --> 00:19:27,835
{\an1}Either you're full of shit
551
00:19:27,835 --> 00:19:29,703
{\an1}or you're one of the stupidest
bar owners I've ever met.
552
00:19:29,703 --> 00:19:31,171
{\an1}It's one of the two.
553
00:19:36,376 --> 00:19:37,978
{\an1}Either you're full of shit
554
00:19:37,978 --> 00:19:39,646
{\an1}or you're one of the stupidest
bar owners I've ever met.
555
00:19:39,646 --> 00:19:40,981
{\an1}It's one of the two.
556
00:19:40,981 --> 00:19:42,516
{\an1}You should have seen
the look on her face.
557
00:19:42,516 --> 00:19:43,884
{\an1}You should have seen
the frustration.
558
00:19:43,884 --> 00:19:45,319
{\an1}You should have said,
"Honey, what's going on?
559
00:19:45,319 --> 00:19:46,453
{\an1}Can I help you?"
560
00:19:46,453 --> 00:19:47,888
{\an1}It is very difficult
561
00:19:47,888 --> 00:19:49,489
{\an1}because there are lines between
562
00:19:49,489 --> 00:19:51,358
{\an1}like a business partner
and a, a spouse.
563
00:19:51,358 --> 00:19:54,261
{\an1}I can get very upset
with a failure at work,
564
00:19:54,261 --> 00:19:56,864
{\an1}and it is hard to turn that off
once you do go home.
565
00:19:56,864 --> 00:19:58,398
{\an1}Okay. We got a lot
of work to do.
566
00:19:58,398 --> 00:19:59,800
{\an1}I'm gonna bring my experts in.
567
00:19:59,800 --> 00:20:01,835
{\an1}Come on in, guys.
568
00:20:01,835 --> 00:20:03,670
{\an1}We gotta up our game here.
569
00:20:03,670 --> 00:20:06,607
{\an1}Derrick and Anthony
will help us do that.
570
00:20:06,607 --> 00:20:07,841
{\an1}NARRATOR: For the bar,
571
00:20:07,841 --> 00:20:09,610
{\an1}Jon brings in Derrick Turner,
572
00:20:09,610 --> 00:20:11,712
{\an1}a mixologist from New York City
573
00:20:11,712 --> 00:20:13,514
{\an1}who's named
the top 10 bartender
574
00:20:13,514 --> 00:20:15,215
{\an1}by Time Out Magazine.
575
00:20:15,215 --> 00:20:17,851
{\an1}Derrick has worked with both
craft spirits brands
576
00:20:17,851 --> 00:20:20,053
{\an1}and major breweries
across the country.
577
00:20:20,053 --> 00:20:22,222
{\an1}Okay. I wanna talk to the two
of you for just a minute,
578
00:20:22,222 --> 00:20:23,957
{\an1}so why don't you guys go ahead
and go to work?
579
00:20:23,957 --> 00:20:25,592
{\an1}Check out the bar with
the bartenders, if you would.
580
00:20:25,592 --> 00:20:28,328
{\an1}Check out the kitchen. I'll be
checking you guys in a minute.
581
00:20:31,198 --> 00:20:32,900
{\an1}I want just to pull
you guys together,
582
00:20:32,900 --> 00:20:34,434
{\an1}-not pull you apart.
-Uh-hmm.
583
00:20:34,434 --> 00:20:36,170
{\an1}I'm not here to--to be that.
584
00:20:36,170 --> 00:20:38,705
{\an1}Is there something that
you need to talk about together
585
00:20:38,705 --> 00:20:39,740
{\an1}-to get better?
-Oh, no.
586
00:20:39,740 --> 00:20:41,108
{\an1}We did last night.
587
00:20:41,108 --> 00:20:42,910
{\an1}When we argue
or if I'm frustrated,
588
00:20:42,910 --> 00:20:44,811
{\an1}I just needed to go cool off
by myself.
589
00:20:44,811 --> 00:20:46,680
{\an1}We used to fight a lot
590
00:20:46,680 --> 00:20:48,682
{\an1}when we had the other locations
before this one.
591
00:20:48,682 --> 00:20:50,517
{\an1}We have very different
management styles.
592
00:20:50,517 --> 00:20:52,085
{\an1}And when she wanted to open
this bar,
593
00:20:52,085 --> 00:20:54,655
{\an1}she wanted to have her name
and her footprint...
594
00:20:54,655 --> 00:20:56,256
{\an1}So you don't wanna step
on her toes...
595
00:20:56,256 --> 00:20:57,925
{\an1}-Correct.
-...'cause this is her baby.
596
00:20:57,925 --> 00:20:59,927
{\an1}-Right.
-Then you gotta
give him license to.
597
00:20:59,927 --> 00:21:02,863
{\an1}-Yes.
-You have to tell him
that that's okay.
598
00:21:02,863 --> 00:21:04,264
{\an1}That he can come in here
and do this for you.
599
00:21:04,264 --> 00:21:06,233
{\an1}-You guys need each other now.
-Right.
600
00:21:06,233 --> 00:21:08,101
{\an1}This is not the time
for any kind of walls...
601
00:21:08,101 --> 00:21:09,736
{\an1}-Right.
-...or break communication
602
00:21:09,736 --> 00:21:10,804
{\an1}or any of that.
You with me, buddy?
603
00:21:10,804 --> 00:21:12,773
{\an1}-Yes, sir.
-She needs you.
604
00:21:12,773 --> 00:21:14,741
{\an1}You know, last night,
Will and I had some talks
605
00:21:14,741 --> 00:21:16,310
{\an1}when we got home.
606
00:21:16,310 --> 00:21:17,477
{\an1}We're on the same page.
607
00:21:17,477 --> 00:21:19,046
{\an1}But, at the end of the day,
608
00:21:19,046 --> 00:21:20,848
{\an1}this is my idea and my bar.
609
00:21:20,848 --> 00:21:23,550
{\an1}And I depend on him a lot
and he depends on me as well.
610
00:21:23,550 --> 00:21:25,185
{\an1}-How you doing?
-How you doing?
611
00:21:25,185 --> 00:21:26,720
{\an1}-Good.
-Good?
612
00:21:26,720 --> 00:21:27,988
{\an1}We have a lot of stuff
we have to work on.
613
00:21:27,988 --> 00:21:29,389
{\an1}Could I have
a drink menu, please?
614
00:21:29,389 --> 00:21:31,024
{\an1}-I don't have one.
-Oh, no drink menu? Okay.
615
00:21:31,024 --> 00:21:32,492
{\an1}You guys don't have
a cocktail menu.
616
00:21:32,492 --> 00:21:33,794
{\an1}That's a big problem, right?
617
00:21:33,794 --> 00:21:36,096
{\an1}There is absolutely
no cocktail menu.
618
00:21:36,096 --> 00:21:37,798
{\an1}We're starting
with a blank slate,
619
00:21:37,798 --> 00:21:39,533
{\an1}so we need to build up
from the ground floor
620
00:21:39,533 --> 00:21:40,968
{\an1}and get them to a sky-riser.
621
00:21:40,968 --> 00:21:43,770
{\an1}-I'm going to have Emily--
-Okay.
622
00:21:43,770 --> 00:21:45,405
{\an1}--and Jason,
I'm gonna have you guys
623
00:21:45,405 --> 00:21:48,141
{\an1}come back individually
and make a margarita for me.
624
00:21:48,141 --> 00:21:50,077
{\an1}I couldn't see
what happened last night
625
00:21:50,077 --> 00:21:52,646
{\an1}but it sounds
like it was pretty bad.
626
00:21:53,480 --> 00:21:54,515
{\an1}[coughs]
627
00:21:54,515 --> 00:21:55,916
{\an1}It's not great.
628
00:21:55,916 --> 00:21:57,518
{\an1}I really need
to test their skills,
629
00:21:57,518 --> 00:22:00,220
{\an1}see where their level is at,
and then adjust from there.
630
00:22:00,220 --> 00:22:03,223
{\an1}Consistency is so important
because that's your money,
631
00:22:03,223 --> 00:22:05,292
{\an1}that's your clientele,
and that's your drink.
632
00:22:05,292 --> 00:22:08,028
{\an1}If they're off,
you're losing money.
633
00:22:09,663 --> 00:22:12,232
{\an1}That's very sour.
-Okay.
634
00:22:14,134 --> 00:22:16,036
{\an1}That's even more sour
and a little bitter.
635
00:22:16,036 --> 00:22:17,971
{\an1}So that's something
that we have to work on.
636
00:22:17,971 --> 00:22:21,375
{\an1}Now, this drink is called
the Cowboy Ranch Water.
637
00:22:21,375 --> 00:22:23,243
{\an1}So we're gonna start off
with equal parts,
638
00:22:23,243 --> 00:22:25,579
{\an1}one ounce of lime
and grape juice,
639
00:22:25,579 --> 00:22:27,514
{\an1}three-fourths
of an ounce of agave,
640
00:22:27,514 --> 00:22:29,049
{\an1}-two ounces of what?
-Tequila.
641
00:22:29,049 --> 00:22:31,251
{\an1}There we go.
Ice it up.
642
00:22:36,056 --> 00:22:38,125
{\an1}Pop it.
643
00:22:38,125 --> 00:22:42,062
{\an1}Spritz. And that is
a Cowboy Ranch Water.
644
00:22:42,062 --> 00:22:44,064
{\an1}Guys, we have a lot
of training to do.
645
00:22:44,064 --> 00:22:46,466
{\an1}We have to get this bar ready
for stress test.
646
00:22:46,466 --> 00:22:47,467
{\an1}Let's do this.
647
00:22:47,467 --> 00:22:48,535
{\an1}Let's get this, all right?
648
00:22:48,535 --> 00:22:49,636
{\an1}-Let's do it.
-We got this.
649
00:22:49,636 --> 00:22:50,737
{\an1}Hello, everyone.
650
00:22:50,737 --> 00:22:52,339
{\an1}Tyler, you look good
in sleeves.
651
00:22:52,339 --> 00:22:53,807
{\an1}I try. [chuckles]
652
00:22:53,807 --> 00:22:55,742
{\an1}Last night,
this kitchen was a disaster.
653
00:22:55,742 --> 00:22:58,512
{\an1}Handling of food
was a big concern.
654
00:22:58,512 --> 00:22:59,546
{\an1}We have a lot of work to do.
655
00:22:59,546 --> 00:23:01,048
{\an1}So, important,
656
00:23:01,048 --> 00:23:02,516
{\an1}you should always have a glove.
657
00:23:02,516 --> 00:23:05,552
{\an1}Today, I'm gonna introduce
chili con queso nachos.
658
00:23:05,552 --> 00:23:08,088
{\an1}We're gonna take nachos,
something that's very classic
659
00:23:08,088 --> 00:23:10,524
{\an1}in a "sports bar"
type of ambience,
660
00:23:10,524 --> 00:23:11,758
{\an1}but giving it an elevation.
661
00:23:11,758 --> 00:23:13,093
{\an1}All right.
662
00:23:13,093 --> 00:23:14,795
{\an1}Corn tortillas,
homemade beautiful queso,
663
00:23:14,795 --> 00:23:17,197
{\an1}homemade chili,
a fresh pico de gallo,
664
00:23:17,197 --> 00:23:20,467
{\an1}a little scallion,
and crushed nachos.
665
00:23:20,467 --> 00:23:22,536
{\an1}Everything made in house.
666
00:23:22,536 --> 00:23:24,204
{\an1}Whenever you're cooking,
667
00:23:24,204 --> 00:23:26,406
{\an1}the more you learn,
the better shit comes out.
668
00:23:26,406 --> 00:23:30,043
{\an1}I've kind of lost my spark
in the past couple months,
669
00:23:30,043 --> 00:23:32,779
{\an1}but I think I can get it back
670
00:23:32,779 --> 00:23:34,181
{\an1}and it's gonna be
pretty awesome.
671
00:23:34,181 --> 00:23:35,916
{\an1}All right. We have
a lot of work to do.
672
00:23:35,916 --> 00:23:37,251
{\an1}We're gonna have
to stress test tonight.
673
00:23:37,251 --> 00:23:38,685
{\an1}John's gonna feel this place.
674
00:23:38,685 --> 00:23:39,753
{\an1}-ALL: All right.
-We're gonna have
675
00:23:39,753 --> 00:23:41,321
{\an1}to come together, teamwork,
676
00:23:41,321 --> 00:23:43,190
{\an1}and let's, let's knock it out
of the park, all right?
677
00:23:43,190 --> 00:23:44,892
{\an1}-Yes.
-It's gonna be stressful.
678
00:23:44,892 --> 00:23:46,760
{\an1}-Yes.
-But, hey, we're, starting
679
00:23:46,760 --> 00:23:48,562
{\an1}-to go up.
-But better than last night.
680
00:23:48,562 --> 00:23:50,397
{\an1}Yes.
681
00:23:50,397 --> 00:23:53,767
{\an1}[upbeat music playing]
682
00:23:53,767 --> 00:23:55,569
{\an1}-Jason, we good?
-Yes, sir.
683
00:23:55,569 --> 00:23:56,737
{\an1}Ready to rock and roll?
684
00:23:56,737 --> 00:23:58,205
{\an1}Gonna need to stress this.
685
00:23:58,205 --> 00:23:59,907
{\an1}I'm a little worried
about them memorizing
686
00:23:59,907 --> 00:24:01,775
{\an1}the cocktails
and just communicating.
687
00:24:01,775 --> 00:24:03,410
{\an1}So we'll see what happens.
688
00:24:03,410 --> 00:24:05,879
{\an1}Somebody told me
a phoenix rises from the ashes.
689
00:24:05,879 --> 00:24:07,214
{\an1}-There you go.
-All right.
690
00:24:07,214 --> 00:24:09,449
{\an1}I got my pad.
I got my pen.
691
00:24:09,449 --> 00:24:11,051
{\an1}It's gonna be a doozy.
692
00:24:11,051 --> 00:24:12,553
{\an1}I'm a little nervous tonight
'cause everything
693
00:24:12,553 --> 00:24:15,088
{\an1}kind of comes in at once
and everybody learning
694
00:24:15,088 --> 00:24:16,423
{\an1}all the new stuff.
695
00:24:16,423 --> 00:24:19,159
{\an1}We may be really
getting our butts kicked.
696
00:24:19,159 --> 00:24:21,061
{\an1}You know
the table numbers, right?
697
00:24:21,061 --> 00:24:22,462
{\an1}-I made them up.
-One--
698
00:24:22,462 --> 00:24:24,531
{\an1}Eleven, twenty-one,
and thirty-one.
699
00:24:24,531 --> 00:24:27,267
{\an1}I hope Will and I can work
as a team tonight
700
00:24:27,267 --> 00:24:29,469
{\an1}and kind of feed off
of each other
701
00:24:29,469 --> 00:24:30,704
{\an1}and help each other out.
702
00:24:30,704 --> 00:24:32,072
{\an1}We'll see how it goes.
703
00:24:35,075 --> 00:24:38,378
{\an1}All right. So I got
about 40, 45 people out there.
704
00:24:38,378 --> 00:24:41,081
{\an1}I'm gonna let them all in
at once on purpose, guys.
705
00:24:41,081 --> 00:24:42,783
{\an1}It's a stress test.
706
00:24:42,783 --> 00:24:45,519
{\an1}Where do you think your best
place is tonight, Candace?
707
00:24:45,519 --> 00:24:48,455
{\an1}I thought I would work
the floor and have Will expo,
708
00:24:48,455 --> 00:24:50,324
{\an1}and we would talk and
kind of switch out running
709
00:24:50,324 --> 00:24:51,792
{\an1}the food
and out being on the floor.
710
00:24:51,792 --> 00:24:52,960
{\an1}Okay.
711
00:24:52,960 --> 00:24:54,161
{\an1}So then if that's the case,
712
00:24:54,161 --> 00:24:55,963
{\an1}then where do you see Kelsey?
713
00:24:55,963 --> 00:24:58,265
{\an1}Helping with the bar
and if I need help
714
00:24:58,265 --> 00:24:59,967
{\an1}-on the floor as well.
-Okay.
715
00:24:59,967 --> 00:25:02,002
{\an1}Make sure that everybody
understands their role
716
00:25:02,002 --> 00:25:03,670
{\an1}completely and make sure
717
00:25:03,670 --> 00:25:05,706
{\an1}that we're set up to communicate
with each other.
718
00:25:05,706 --> 00:25:07,074
{\an1}That's the key, okay?
719
00:25:07,074 --> 00:25:08,242
{\an1}-Got it.
-All right.
720
00:25:08,242 --> 00:25:09,576
{\an1}-Go do you thing.
-All right.
721
00:25:09,576 --> 00:25:11,278
{\an1}-Go team. One, two, three.
-ALL: Go team.
722
00:25:11,278 --> 00:25:13,914
{\an1}[laughter] That did not sound
very strong.
723
00:25:15,649 --> 00:25:17,251
{\an1}Hello.
724
00:25:17,251 --> 00:25:19,486
{\an1}Everybody come in to Ace's.
725
00:25:19,486 --> 00:25:21,555
{\an1}[cheers and applause]
726
00:25:21,555 --> 00:25:23,323
{\an1}[upbeat music playing]
727
00:25:23,323 --> 00:25:24,358
{\an1}Come in.
728
00:25:24,358 --> 00:25:25,893
{\an1}-Welcome. Welcome.
-Hello.
729
00:25:25,893 --> 00:25:27,494
{\an1}Hi. Do you know
what you want to drink?
730
00:25:27,494 --> 00:25:30,364
{\an1}Yeah. I want to try
the Cowboy Ranch Water.
731
00:25:30,364 --> 00:25:31,932
{\an1}-Okay.
-Do you want the nachos?
732
00:25:31,932 --> 00:25:33,467
{\an1}-Yes.
-Got it?
733
00:25:33,467 --> 00:25:35,736
{\an1}Okay. Three nachos
and three of the Longhorns?
734
00:25:35,736 --> 00:25:37,037
{\an1}-Yeah.
-Perfect.
735
00:25:37,037 --> 00:25:38,372
{\an1}-Thank you.
-How you doing, guys?
736
00:25:38,372 --> 00:25:39,840
{\an1}-Good. Good.
-Do me a favor.
737
00:25:39,840 --> 00:25:41,675
{\an1}One of you,
turn your stopwatch on.
738
00:25:41,675 --> 00:25:42,843
{\an1}-Okay.
-I wanna see how long
739
00:25:42,843 --> 00:25:43,977
{\an1}it takes you
to get drinks, okay?
740
00:25:43,977 --> 00:25:46,246
{\an1}-Okay.
-Cool. Thank you.
741
00:25:46,246 --> 00:25:49,116
{\an1}A little bit nervous.
Not gonna lie.
742
00:25:49,116 --> 00:25:51,752
{\an1}You actually already messed up.
Your specs are off.
743
00:25:51,752 --> 00:25:53,387
{\an1}-Okay.
-Gotta take it from you.
744
00:25:53,387 --> 00:25:55,055
{\an1}-Okay.
-Remember, two ounces,
745
00:25:55,055 --> 00:25:56,657
{\an1}-four ounces.
-Yes.
746
00:25:56,657 --> 00:25:58,091
{\an1}-All right.
-All right.
747
00:25:58,091 --> 00:25:59,793
{\an1}-Let's get her, T.
-Rock and roll.
748
00:25:59,793 --> 00:26:01,528
{\an1}Three nachos right off the bat.
749
00:26:01,528 --> 00:26:03,497
{\an1}You know, I gotta dump that.
Specs were off.
750
00:26:03,497 --> 00:26:06,266
{\an1}-Okay.
-Can we do that again?
751
00:26:06,266 --> 00:26:08,802
{\an1}You know, the first 10 minutes
are so critical.
752
00:26:08,802 --> 00:26:11,238
{\an1}Either they get the orders in
and drink start to flow
753
00:26:11,238 --> 00:26:15,042
{\an1}in the next five
or six minutes or they don't.
754
00:26:15,042 --> 00:26:16,643
{\an1}Then the whole thing's
gonna break down.
755
00:26:16,643 --> 00:26:19,279
{\an1}You got people in front of you
that doesn't have drinks.
756
00:26:19,279 --> 00:26:21,048
{\an1}I'm gotta take it from you.
757
00:26:21,048 --> 00:26:22,983
{\an1}You did an ounce and a half,
not two ounces.
758
00:26:22,983 --> 00:26:24,785
{\an1}-Darn it.
-You gotta do it again.
759
00:26:24,785 --> 00:26:26,486
{\an1}-Okay.
-You didn't muddle.
760
00:26:26,486 --> 00:26:28,689
{\an1}Okay.
761
00:26:28,689 --> 00:26:31,124
{\an1}That's a popular item
right off the bat.
762
00:26:31,124 --> 00:26:33,360
{\an1}You got two
more chili con queso.
763
00:26:33,360 --> 00:26:37,631
{\an1}So that's three, four,
five, six, seven all day.
764
00:26:37,631 --> 00:26:39,533
{\an1}Son a bitch.
765
00:26:39,533 --> 00:26:41,301
{\an1}So talking to you.
You get the food orders in?
766
00:26:41,301 --> 00:26:43,003
{\an1}-Yes, sir.
-Okay.
767
00:26:43,003 --> 00:26:44,304
{\an1}When you're done--
check your floor, Candace,
768
00:26:44,304 --> 00:26:45,939
{\an1}-when you're done.
-Yes, sir.
769
00:26:45,939 --> 00:26:48,275
{\an1}All right.
Looks good, Tyler.
770
00:26:48,275 --> 00:26:49,643
{\an1}How we doing, chef?
771
00:26:49,643 --> 00:26:50,944
{\an1}He's, he's getting there.
772
00:26:50,944 --> 00:26:52,112
{\an1}We, we all of a sudden
were slammed here.
773
00:26:52,112 --> 00:26:53,814
{\an1}-We got a lot of tickets.
-Okay.
774
00:26:53,814 --> 00:26:56,550
{\an1}But he's still filling out
these tables here, so--
775
00:26:56,550 --> 00:26:58,752
{\an1}Nice-looking plate.
Looks better, doesn't it, Will?
776
00:26:58,752 --> 00:27:00,153
{\an1}Yes, sir.
777
00:27:02,789 --> 00:27:03,957
{\an1}Too much lemon
in both of them.
778
00:27:03,957 --> 00:27:05,692
{\an1}-Okay.
-No good.
779
00:27:06,927 --> 00:27:08,295
{\an1}Did you guys have nachos?
780
00:27:08,295 --> 00:27:13,634
{\an1}There you go.
And table 24.
781
00:27:15,302 --> 00:27:17,037
{\an1}You guys have another nacho?
No.
782
00:27:17,037 --> 00:27:18,772
{\an1}Yours? I got you there.
Sorry about that.
783
00:27:18,772 --> 00:27:22,209
{\an1}So, see, the issue is now,
you're, you're moving quick
784
00:27:22,209 --> 00:27:23,577
{\an1}and more efficient,
785
00:27:23,577 --> 00:27:25,879
{\an1}but now food's sitting
in the window.
786
00:27:25,879 --> 00:27:27,814
{\an1}So that's telling me
something's going on out there.
787
00:27:27,814 --> 00:27:29,349
{\an1}So they didn't--
they didn't bring it to you
788
00:27:29,349 --> 00:27:30,717
{\an1}or you haven't ordered yet?
789
00:27:30,717 --> 00:27:32,286
{\an1}We ordered.
They haven't brought it to us.
790
00:27:32,286 --> 00:27:34,154
{\an1}Who's got 24?
They've already got nachos.
791
00:27:34,154 --> 00:27:35,322
{\an1}We need some
food runners here.
792
00:27:35,322 --> 00:27:37,024
{\an1}What's our take on time, guys?
793
00:27:37,024 --> 00:27:39,226
{\an1}Right now,
he's putting food up--
794
00:27:39,226 --> 00:27:40,727
{\an1}-We're sitting...
-...but they're sitting
795
00:27:40,727 --> 00:27:42,362
{\an1}in the window longer
than what--he's quick enough.
796
00:27:42,362 --> 00:27:43,797
{\an1}-Okay. So that's our problem.
-Okay. On it.
797
00:27:43,797 --> 00:27:45,499
{\an1}-Follow it up, Candace.
-Okay.
798
00:27:45,499 --> 00:27:47,167
{\an1}Do what you gotta do out there
but just make it happen.
799
00:27:47,167 --> 00:27:49,203
{\an1}-Okay.
-All right. How we doing?
800
00:27:49,203 --> 00:27:50,838
{\an1}She's about to run
into some service problems.
801
00:27:50,838 --> 00:27:52,539
{\an1}-Why? What's going on?
-Service, service tickets
802
00:27:52,539 --> 00:27:54,208
{\an1}are starting come out
so she needs to handle the bar
803
00:27:54,208 --> 00:27:56,243
{\an1}and make sure service
is gonna [indistinct] too.
804
00:27:56,243 --> 00:27:57,344
{\an1}Yup. So let's see
how they do this.
805
00:27:57,344 --> 00:27:58,879
{\an1}-Yup.
-Hey, what is that?
806
00:27:58,879 --> 00:28:01,648
{\an1}-What did you just make?
-Two of the Longhorn Teas.
807
00:28:01,648 --> 00:28:03,951
{\an1}I have to do a third one
but he tossed one of mine
808
00:28:03,951 --> 00:28:06,186
{\an1}-so I gotta remake that one.
-Okay.
809
00:28:06,186 --> 00:28:08,255
{\an1}And then I need
a Longhorn and a Cowboy.
810
00:28:08,255 --> 00:28:10,157
{\an1}-And two Cowboys, right?
-Yup.
811
00:28:10,157 --> 00:28:11,525
{\an1}-Kelsey?
-Yes, sir.
812
00:28:11,525 --> 00:28:12,993
{\an1}First of all,
there's no silver on the table
813
00:28:12,993 --> 00:28:14,061
{\an1}and there's no drinks
on the table.
814
00:28:14,061 --> 00:28:15,629
{\an1}So what are you gonna do?
815
00:28:15,629 --> 00:28:17,598
{\an1}I am going to grab that
as soon as I drop this off.
816
00:28:17,598 --> 00:28:18,899
{\an1}Okay.
817
00:28:18,899 --> 00:28:20,400
{\an1}All right, you guys,
I'm gonna grab you silverware
818
00:28:20,400 --> 00:28:21,768
{\an1}and I'm gonna to grab you
some waters
819
00:28:21,768 --> 00:28:23,604
{\an1}while you're waiting
on your drinks, okay?
820
00:28:23,604 --> 00:28:25,339
{\an1}Thank you.
821
00:28:25,339 --> 00:28:28,108
{\an1}The service bar is behind.
They don't have drinks.
822
00:28:28,108 --> 00:28:30,244
{\an1}Our sequencing is falling apart.
823
00:28:30,244 --> 00:28:32,646
{\an1}And now they'll never
get it back together again.
824
00:28:32,646 --> 00:28:35,148
{\an1}-I gotta take it from you.
-Okay.
825
00:28:36,283 --> 00:28:38,619
{\an1}You know I gotta toss them,
right?
826
00:28:40,020 --> 00:28:42,689
{\an1}I need a Cowboy Ranch Water
right now.
827
00:28:50,197 --> 00:28:51,765
{\an1}I need a Cowboy Ranch Water
right now.
828
00:28:51,765 --> 00:28:53,300
{\an1}Oh. I'm doing it right now.
829
00:28:53,300 --> 00:28:55,002
{\an1}Candace, I want you to see
what's going on.
830
00:28:55,002 --> 00:28:56,603
{\an1}Kelsey just rushed through
to a table.
831
00:28:56,603 --> 00:28:58,105
{\an1}-They have no silverware.
-Okay.
832
00:28:58,105 --> 00:28:59,840
{\an1}-They don't have drinks.
-Uh-hmm.
833
00:28:59,840 --> 00:29:01,575
{\an1}So the food's coming out
before the drinks.
834
00:29:01,575 --> 00:29:03,043
{\an1}-Yes.
-So be assertive. Get ahead of
it as much as you can.
835
00:29:03,043 --> 00:29:05,012
{\an1}-So that's 21 and 23. Okay.
-Okay?
836
00:29:05,012 --> 00:29:07,347
{\an1}Got it. Twenty-three.
837
00:29:07,347 --> 00:29:10,050
{\an1}Who's got 23?
This one.
838
00:29:10,050 --> 00:29:12,719
{\an1}I need three Longhorn Teas.
839
00:29:12,719 --> 00:29:14,555
{\an1}-On it. Right now, ma'am.
-Thank you.
840
00:29:14,555 --> 00:29:16,223
{\an1}Three Longhorn Teas.
841
00:29:16,223 --> 00:29:17,858
{\an1}Did you get silverware
to that table or do I need to?
842
00:29:17,858 --> 00:29:19,193
{\an1}Yes, ma'am.
Got it.
843
00:29:19,193 --> 00:29:20,761
{\an1}Sorry about the wait
on the drinks, you guys.
844
00:29:20,761 --> 00:29:21,895
{\an1}I'll go check on that.
845
00:29:21,895 --> 00:29:24,698
{\an1}Hey, I need a Ranch Water.
846
00:29:24,698 --> 00:29:26,166
{\an1}What--yes, ma'am. Right now.
847
00:29:26,166 --> 00:29:29,870
{\an1}-Oh, you're finally moving now?
-I am.
848
00:29:29,870 --> 00:29:32,172
{\an1}Oh, this is the fourth spot
down at the bottom.
849
00:29:32,172 --> 00:29:33,774
{\an1}-We run them--
-You got what you ordered?
850
00:29:33,774 --> 00:29:34,908
{\an1}You got all your drinks
and everything?
851
00:29:34,908 --> 00:29:36,577
{\an1}-Yup.
-12:30. Okay.
852
00:29:36,577 --> 00:29:39,546
{\an1}-Not so bad. Okay.
-There you go.
853
00:29:39,546 --> 00:29:41,448
{\an1}-Thank you.
-You're welcome.
854
00:29:41,448 --> 00:29:42,649
{\an1}They did dig out.
855
00:29:42,649 --> 00:29:44,918
{\an1}The bartenders actually dug out.
856
00:29:44,918 --> 00:29:46,019
{\an1}The kitchen did pretty well.
857
00:29:46,019 --> 00:29:48,021
{\an1}The systems didn't work
858
00:29:48,021 --> 00:29:50,023
{\an1}but the employees did.
859
00:29:50,023 --> 00:29:52,492
{\an1}Here's a chance here
to turn this bar around.
860
00:29:52,492 --> 00:29:54,127
{\an1}They did better than I thought.
861
00:29:54,127 --> 00:29:55,929
{\an1}-Thank you, sweetie.
-You're welcome.
862
00:29:55,929 --> 00:29:58,232
{\an1}Everybody, listen up.
This is Candace.
863
00:29:58,232 --> 00:29:59,867
{\an1}She owns this place.
864
00:29:59,867 --> 00:30:02,769
{\an1}[cheers and applause]
865
00:30:02,769 --> 00:30:04,638
{\an1}You know,
for a Bar Rescue stress test,
866
00:30:04,638 --> 00:30:06,240
{\an1}they did pretty good,
didn't they?
867
00:30:06,240 --> 00:30:07,307
{\an1}Jason, good job.
868
00:30:07,307 --> 00:30:08,342
{\an1}Emily, good job.
869
00:30:08,342 --> 00:30:10,310
{\an1}Tyler, good job in the back.
870
00:30:10,310 --> 00:30:11,845
{\an1}Good leadership, Kelsey.
871
00:30:11,845 --> 00:30:13,680
{\an1}Hopefully,
this is our breakthrough
872
00:30:13,680 --> 00:30:16,149
{\an1}and I hope I'll be more
supported as a manager.
873
00:30:16,149 --> 00:30:19,553
{\an1}I genuinely want this place
to succeed and I,
874
00:30:19,553 --> 00:30:21,555
{\an1}I just need guidance.
875
00:30:21,555 --> 00:30:22,856
{\an1}Come on back Friday night.
876
00:30:22,856 --> 00:30:24,258
{\an1}We're gonna fix this place up.
877
00:30:24,258 --> 00:30:26,360
{\an1}And you're gonna see her
with the biggest smile
878
00:30:26,360 --> 00:30:27,427
{\an1}she's ever had.
879
00:30:27,427 --> 00:30:28,662
{\an1}[cheers and applause]
880
00:30:28,662 --> 00:30:30,998
{\an1}We ended up
doing really well tonight.
881
00:30:30,998 --> 00:30:32,633
{\an1}We were all communicating.
882
00:30:32,633 --> 00:30:34,067
{\an1}Even Will and I
were communicating.
883
00:30:34,067 --> 00:30:35,969
{\an1}I think we kicked butt tonight
quite frankly,
884
00:30:35,969 --> 00:30:38,038
{\an1}so I think it's only going
to be better tomorrow.
885
00:30:38,038 --> 00:30:40,274
{\an1}Let's close this out,
finish up 'cause we got
886
00:30:40,274 --> 00:30:41,308
{\an1}to go to work, okay?
887
00:30:41,308 --> 00:30:43,477
{\an1}Will do. Yes.
888
00:30:43,477 --> 00:30:44,912
{\an1}Yay.
889
00:30:45,646 --> 00:30:48,482
{\an1}Okay. We did this.
890
00:30:48,482 --> 00:30:49,683
{\an1}Look at this
for a minute, guys.
891
00:30:49,683 --> 00:30:51,718
{\an1}So this is the colonies,
892
00:30:51,718 --> 00:30:53,187
{\an1}which is this area of Dallas.
893
00:30:53,187 --> 00:30:56,757
{\an1}Ninety-seven thousand
per household median income.
894
00:30:56,757 --> 00:30:58,559
{\an1}So this is
an affluent community.
895
00:30:58,559 --> 00:30:59,993
{\an1}Look at all the houses.
896
00:30:59,993 --> 00:31:01,428
{\an1}You got lunch business here,
don't you?
897
00:31:01,428 --> 00:31:02,930
{\an1}-Big time.
-You got dinner business here,
898
00:31:02,930 --> 00:31:04,298
{\an1}-don't you?
-Absolutely.
899
00:31:04,298 --> 00:31:06,733
{\an1}Guys, this is
a great marketplace.
900
00:31:06,733 --> 00:31:08,302
{\an1}But every one
of these orange dots
901
00:31:08,302 --> 00:31:09,736
{\an1}is a competitive bar.
902
00:31:09,736 --> 00:31:11,939
{\an1}We gotta come up with a concept
that sets this place apart.
903
00:31:11,939 --> 00:31:13,407
{\an1}And here's what gets me.
904
00:31:13,407 --> 00:31:14,975
{\an1}I walk up to the front
of the building and
905
00:31:14,975 --> 00:31:18,312
{\an1}it says Ace's Sports Hangar.
906
00:31:18,312 --> 00:31:20,147
{\an1}-What's a sports hangar?
-It's--[laughs]
907
00:31:20,147 --> 00:31:23,250
{\an1}I don't know.
So we got a branding issue here.
908
00:31:23,250 --> 00:31:26,820
{\an1}So I wanna position this
as a real sports environment,
909
00:31:26,820 --> 00:31:29,323
{\an1}but I wanna keep it
family friendly.
910
00:31:29,323 --> 00:31:31,859
{\an1}What kind of cocktails
do you sense here?
911
00:31:31,859 --> 00:31:33,327
{\an1}We have to have something
that's clean, crisp,
912
00:31:33,327 --> 00:31:35,362
{\an1}refreshing that you can have
a few of.
913
00:31:35,362 --> 00:31:37,764
{\an1}And, you know, whiskey
is huge growth in Texas now.
914
00:31:37,764 --> 00:31:39,199
{\an1}-Of course.
-So we gotta have
915
00:31:39,199 --> 00:31:41,301
{\an1}a great whiskey cocktail
so that we can capture
916
00:31:41,301 --> 00:31:43,770
{\an1}all those trends.
What kind of food program?
917
00:31:43,770 --> 00:31:45,239
{\an1}You started great
with the nacho, Chef.
918
00:31:45,239 --> 00:31:46,640
{\an1}-Yeah.
-You fixed this environment.
919
00:31:46,640 --> 00:31:48,108
{\an1}Where else do we go?
920
00:31:48,108 --> 00:31:49,810
{\an1}-I think Tex-Mex.
-That goes great with whisky.
921
00:31:49,810 --> 00:31:51,745
{\an1}-Absolutely.
-Goes great with a margarita.
922
00:31:51,745 --> 00:31:53,180
{\an1}We're starting
to come together with a plan
923
00:31:53,180 --> 00:31:55,048
{\an1}-that makes some sense.
-Absolutely.
924
00:31:55,048 --> 00:31:56,583
{\an1}All right, guys.
It's a little late.
925
00:31:56,583 --> 00:31:57,784
{\an1}-I'll buy the coffee?
-Copy that.
926
00:31:57,784 --> 00:31:58,852
{\an1}All right.
Let's go and do this.
927
00:31:58,852 --> 00:32:00,354
{\an1}All righty.
928
00:32:01,655 --> 00:32:04,892
{\an1}[upbeat music playing]
929
00:32:07,928 --> 00:32:10,130
{\an1}Listen, I did not have
a lot of faith
930
00:32:10,130 --> 00:32:12,399
{\an1}in you guys last night
but you pulled through.
931
00:32:12,399 --> 00:32:14,668
{\an1}The stress test last night
went really well.
932
00:32:14,668 --> 00:32:16,103
{\an1}A lot better than I expected.
933
00:32:16,103 --> 00:32:17,638
{\an1}But it wasn't perfect.
934
00:32:17,638 --> 00:32:19,573
{\an1}I'm looking forward
to these guys just honing in
935
00:32:19,573 --> 00:32:20,841
{\an1}and making sure that they know
936
00:32:20,841 --> 00:32:22,109
{\an1}their drinks,
they know the technique,
937
00:32:22,109 --> 00:32:23,577
{\an1}and they're comfortable
to get them
938
00:32:23,577 --> 00:32:24,912
{\an1}where they need to be.
939
00:32:24,912 --> 00:32:26,346
{\an1}With that being said,
Jon and I created
940
00:32:26,346 --> 00:32:28,315
{\an1}three new cocktails
for your cocktail menu
941
00:32:28,315 --> 00:32:30,984
{\an1}on top of the three that you
learned yesterday, all right?
942
00:32:30,984 --> 00:32:32,753
{\an1}So the first cocktail
is gonna be called
943
00:32:32,753 --> 00:32:34,221
{\an1}Heads On Tails.
944
00:32:34,221 --> 00:32:36,290
{\an1}We're gonna start off
with three-quarters
945
00:32:36,290 --> 00:32:37,891
{\an1}of an ounce orange liqueur,
three-quarters
946
00:32:37,891 --> 00:32:40,661
{\an1}of an ounce of lemon,
two ounces of bourbon.
947
00:32:40,661 --> 00:32:42,596
{\an1}Ice it up.
948
00:32:42,596 --> 00:32:44,164
{\an1}Over the shoulder.
949
00:32:45,499 --> 00:32:46,600
{\an1}Pop it at four.
950
00:32:48,035 --> 00:32:50,204
{\an1}Navel to navel. Spitz.
951
00:32:50,204 --> 00:32:53,207
{\an1}And that, ladies and gentlemen,
is Heads On Tails.
952
00:32:53,207 --> 00:32:54,875
{\an1}What do you think
of this cocktail?
953
00:32:54,875 --> 00:32:56,276
{\an1}It's very complex.
It has the different layers
954
00:32:56,276 --> 00:32:57,778
{\an1}-that you were talking about.
-Yeah.
955
00:32:57,778 --> 00:32:59,880
{\an1}-I think it's very nice.
-Hello.
956
00:32:59,880 --> 00:33:01,014
{\an1}-Hello.
-Hello.
957
00:33:01,014 --> 00:33:02,282
{\an1}Hello, everyone.
958
00:33:02,282 --> 00:33:04,952
{\an1}So stress test,
you did pretty well
959
00:33:04,952 --> 00:33:07,721
{\an1}and they love the nachos,
all right?
960
00:33:07,721 --> 00:33:09,256
{\an1}So I'm gonna jump right into it.
961
00:33:09,256 --> 00:33:12,226
{\an1}So today we're gonna introduce
a Latin Tex-Mex dish.
962
00:33:12,226 --> 00:33:14,628
{\an1}I think the Ace's customers
are really gonna love it.
963
00:33:14,628 --> 00:33:17,164
{\an1}When I think of Texas,
I think of that Tex-Mex
964
00:33:17,164 --> 00:33:18,732
{\an1}kind of influence, right?
965
00:33:18,732 --> 00:33:20,267
{\an1}-Uh-hmm.
-So a classic torta.
966
00:33:20,267 --> 00:33:22,269
{\an1}So you got
this beautiful bread here.
967
00:33:22,269 --> 00:33:25,105
{\an1}Then we have our barbecue
pulled pork.
968
00:33:25,105 --> 00:33:27,007
{\an1}A nice refreshing coleslaw.
969
00:33:27,007 --> 00:33:28,876
{\an1}These little onion straws
on there.
970
00:33:28,876 --> 00:33:30,310
{\an1}And then a little cilantro.
971
00:33:30,310 --> 00:33:32,312
{\an1}Here's a classic of cultures.
972
00:33:32,312 --> 00:33:34,047
{\an1}-All right.
-A full course torta
973
00:33:34,047 --> 00:33:37,451
{\an1}with coleslaw
and crispy onion straws.
974
00:33:37,451 --> 00:33:38,652
{\an1}That's damn right.
975
00:33:38,652 --> 00:33:40,721
{\an1}That pulled pork was actually
pretty awesome.
976
00:33:40,721 --> 00:33:42,222
{\an1}Uh-hmm.
977
00:33:42,222 --> 00:33:44,024
{\an1}The costumers, they're gonna
like every bit of it.
978
00:33:44,024 --> 00:33:45,959
{\an1}-This is very good.
-All right.
979
00:33:45,959 --> 00:33:48,295
{\an1}We're gonna rock it.
I feel good about it, okay?
980
00:33:48,295 --> 00:33:49,863
{\an1}-Yes. Let's do it.
-Let's do it.
981
00:33:49,863 --> 00:33:51,498
{\an1}Let's get to work.
We'll start prepping.
982
00:33:51,498 --> 00:33:53,200
{\an1}-All right.
-All right. Let's do it.
983
00:33:53,200 --> 00:33:56,403
{\an1}[upbeat music playing]
984
00:33:56,403 --> 00:33:58,805
{\an1}So what's your plan
for down here?
985
00:33:58,805 --> 00:34:00,240
{\an1}My thought was the tables.
986
00:34:00,240 --> 00:34:02,009
{\an1}There's so many tables
going against the wall,
987
00:34:02,009 --> 00:34:04,244
{\an1}making it just look like
it kind of--
988
00:34:04,244 --> 00:34:05,846
{\an1}like it just disappears.
989
00:34:05,846 --> 00:34:07,314
{\an1}You know, we got a good plan.
990
00:34:07,314 --> 00:34:09,949
{\an1}You know, we have
to take this huge, tall space.
991
00:34:09,949 --> 00:34:11,752
{\an1}I gotta make it seem shorter.
992
00:34:11,752 --> 00:34:14,321
{\an1}So we're doing that
from a design perspective.
993
00:34:14,321 --> 00:34:19,059
{\an1}If we drop a wall,
down the center here--
994
00:34:19,059 --> 00:34:21,027
{\an1}-Uh-hmm.
---low tables dining,
995
00:34:21,027 --> 00:34:22,629
{\an1}high tables bar,
996
00:34:22,629 --> 00:34:24,630
{\an1}we've cut it side to side.
997
00:34:24,630 --> 00:34:27,734
{\an1}I need to make it seem narrower
'cause it's just a wide
998
00:34:27,734 --> 00:34:29,203
{\an1}big sea of tables.
999
00:34:29,203 --> 00:34:31,505
{\an1}We're figuring that out.
We can accomplish that.
1000
00:34:31,505 --> 00:34:33,172
{\an1}Two incomplete
stations here, Jim.
1001
00:34:33,172 --> 00:34:35,342
{\an1}So are we able to get a sink?
1002
00:34:35,342 --> 00:34:37,110
{\an1}We're hoping to source one.
1003
00:34:37,110 --> 00:34:39,478
{\an1}The fact is
there's serious supply issues.
1004
00:34:39,478 --> 00:34:41,014
{\an1}We're struggling
to get the equipment
1005
00:34:41,014 --> 00:34:42,583
{\an1}and supplies that we need.
1006
00:34:42,583 --> 00:34:43,817
{\an1}We've got a good plan.
1007
00:34:43,817 --> 00:34:45,719
{\an1}Now, I hope we can execute it.
1008
00:34:50,123 --> 00:34:52,759
{\an1}[cheers and applause]
1009
00:34:52,759 --> 00:34:54,862
{\an1}Hi. Hey, everybody.
1010
00:34:54,862 --> 00:34:56,597
{\an1}I gotta tell you,
you all did so much
1011
00:34:56,597 --> 00:34:58,232
{\an1}better than I thought
you would do.
1012
00:34:58,232 --> 00:34:59,800
{\an1}Our first night,
it was pretty heavy.
1013
00:34:59,800 --> 00:35:00,901
{\an1}I got angry.
1014
00:35:00,901 --> 00:35:02,236
{\an1}Got you incredibly upset.
1015
00:35:02,236 --> 00:35:04,371
{\an1}And then you went home
that night.
1016
00:35:04,371 --> 00:35:07,341
{\an1}What happened is you came
in the next day very different.
1017
00:35:07,341 --> 00:35:09,276
{\an1}Well, we talked
about a lot of stuff
1018
00:35:09,276 --> 00:35:10,477
{\an1}and we got on the same page,
1019
00:35:10,477 --> 00:35:12,179
{\an1}so we're ready to go
the next day.
1020
00:35:12,179 --> 00:35:14,348
{\an1}So, did we open up
communications for you guys?
1021
00:35:14,348 --> 00:35:15,716
{\an1}Yes.
1022
00:35:15,716 --> 00:35:17,017
{\an1}Are you communicating
in a different level now, Will?
1023
00:35:17,017 --> 00:35:18,218
{\an1}Yes.
1024
00:35:18,218 --> 00:35:19,753
{\an1}-That was important, wasn't it?
-Yes.
1025
00:35:19,753 --> 00:35:21,421
{\an1}Either you're gonna succeed
or you're gonna go down
1026
00:35:21,421 --> 00:35:23,290
{\an1}-together, aren't you?
-That's right.
1027
00:35:23,290 --> 00:35:25,526
{\an1}I think you're gonna
succeed together, aren't you?
1028
00:35:25,526 --> 00:35:26,760
{\an1}-Yes.
-Yes.
1029
00:35:27,694 --> 00:35:29,863
{\an1}All right. So you ready?
1030
00:35:29,863 --> 00:35:31,298
{\an1}-Yes.
-You guys ready?
1031
00:35:31,298 --> 00:35:34,034
{\an1}-[crowd cheering]
-Okay. In the count of three.
1032
00:35:34,034 --> 00:35:37,671
{\an1}One, two, three.
1033
00:35:37,671 --> 00:35:39,306
{\an1}Oh, my God.
1034
00:35:44,011 --> 00:35:45,445
{\an1}Okay. Are you ready to see it?
1035
00:35:45,445 --> 00:35:49,616
{\an1}-Yeah.
-One, two, three.
1036
00:35:49,616 --> 00:35:51,218
{\an1}Oh, my God.
1037
00:35:51,218 --> 00:35:54,288
{\an1}[cheers and applause]
1038
00:35:56,423 --> 00:35:58,592
{\an1}-Oh, my God.
-This is ballsy.
1039
00:35:58,592 --> 00:36:00,727
{\an1}I know. I love it.
1040
00:36:00,727 --> 00:36:02,796
{\an1}It's awesome.
1041
00:36:02,796 --> 00:36:04,932
{\an1}That is fancy as shit.
1042
00:36:04,932 --> 00:36:07,434
{\an1}-You like?
-I love it. Love it. Love it.
1043
00:36:07,434 --> 00:36:08,869
{\an1}We kept that name, Will.
1044
00:36:08,869 --> 00:36:10,070
{\an1}-Is Ace here?
-Yes, he is.
1045
00:36:10,070 --> 00:36:11,872
{\an1}-Where is he?
-He's over there.
1046
00:36:11,872 --> 00:36:15,442
{\an1}Hey, Ace.
This is all for you, Ace.
1047
00:36:15,442 --> 00:36:16,610
{\an1}[chuckles]
1048
00:36:16,610 --> 00:36:18,612
{\an1}So it's a sporting bar
and grill.
1049
00:36:18,612 --> 00:36:20,047
{\an1}-Can I eat here?
-Absolutely.
1050
00:36:20,047 --> 00:36:21,481
{\an1}-Can I drink here?
-Absolutely.
1051
00:36:21,481 --> 00:36:23,050
{\an1}Can watch a game here?
1052
00:36:23,050 --> 00:36:25,886
{\an1}I know all that immediately
before I walk in.
1053
00:36:25,886 --> 00:36:27,221
{\an1}So you guys ready to sit?
1054
00:36:27,221 --> 00:36:28,956
{\an1}-Yes.
-Okay. Go ahead.
1055
00:36:28,956 --> 00:36:30,557
{\an1}Go.
1056
00:36:30,557 --> 00:36:32,926
{\an1}All right.
Here we go. Follow me.
1057
00:36:32,926 --> 00:36:35,896
{\an1}-[chuckles]
-Oh, my God.
1058
00:36:35,896 --> 00:36:37,865
{\an1}-Wow.
-Holy cow.
1059
00:36:37,865 --> 00:36:40,000
{\an1}Seems like
a totally different bar.
1060
00:36:40,000 --> 00:36:43,570
{\an1}-Oh, my goodness. I love it.
-Awesome.
1061
00:36:43,570 --> 00:36:45,305
{\an1}Holy crap.
1062
00:36:45,305 --> 00:36:47,774
{\an1}Oh, the bar is so legit.
1063
00:36:47,774 --> 00:36:50,043
{\an1}-Oh, my.
-Yeah, look at that.
1064
00:36:54,515 --> 00:36:56,116
{\an1}I'm in shock.
1065
00:36:56,116 --> 00:36:57,784
{\an1}I mean, this doesn't even look
like the same building.
1066
00:36:57,784 --> 00:37:01,021
{\an1}The color palettes,
the textures, the wallpaper.
1067
00:37:01,021 --> 00:37:02,556
{\an1}-It's incredible.
-Now, look at that.
1068
00:37:02,556 --> 00:37:04,157
{\an1}This is beautiful.
1069
00:37:04,157 --> 00:37:05,993
{\an1}Try not to cry.
I don't want my face
1070
00:37:05,993 --> 00:37:07,961
{\an1}messed up,
but it's beautiful.
1071
00:37:07,961 --> 00:37:10,063
{\an1}It's absolutely beautiful.
1072
00:37:11,198 --> 00:37:12,666
{\an1}-So fricking awesome.
-What do you think?
1073
00:37:12,666 --> 00:37:14,301
{\an1}-I love it.
-Love it.
1074
00:37:14,301 --> 00:37:16,770
{\an1}-Is that tears I see?
-Yes. It's beautiful.
1075
00:37:16,770 --> 00:37:19,806
{\an1}Grab a seat at the bar.
I wanna show you guys
everything we did.
1076
00:37:21,775 --> 00:37:23,744
{\an1}So what I wanted to do
is I wanted to soften up
1077
00:37:23,744 --> 00:37:24,945
{\an1}some of it.
1078
00:37:24,945 --> 00:37:26,747
{\an1}We dropped
a non-shiny bar front.
1079
00:37:26,747 --> 00:37:27,948
{\an1}See that different bar front?
1080
00:37:27,948 --> 00:37:29,917
{\an1}-Uh-hmm.
-It makes the bar, pop,
1081
00:37:29,917 --> 00:37:31,418
{\an1}-pop, doesn't it?
-Uh-hmm.
1082
00:37:31,418 --> 00:37:34,521
{\an1}In the back, I wanted
to define the beer areas
1083
00:37:34,521 --> 00:37:36,023
{\an1}from the liquor areas.
1084
00:37:36,023 --> 00:37:37,958
{\an1}And I wanted
to get you Partender.
1085
00:37:37,958 --> 00:37:41,094
{\an1}Inventory might be something
that Kelsey can help with.
1086
00:37:41,094 --> 00:37:43,197
{\an1}Then we added a nice
three-compartment sink
1087
00:37:43,197 --> 00:37:45,632
{\an1}back here.
And then I got Harbortouch
1088
00:37:45,632 --> 00:37:49,570
{\an1}to give you one, two,
three terminals.
1089
00:37:49,570 --> 00:37:51,505
{\an1}And I got you two SkyTabs.
1090
00:37:51,505 --> 00:37:53,407
{\an1}I got Orange Door
to provide you
1091
00:37:53,407 --> 00:37:55,976
{\an1}with an Orange Door
entertainment system.
1092
00:37:55,976 --> 00:37:57,878
{\an1}Crown Audio Video
is a local company.
1093
00:37:57,878 --> 00:37:59,913
{\an1}They worked all night long
for you guys.
1094
00:37:59,913 --> 00:38:01,949
{\an1}So today sanitation is critical.
1095
00:38:01,949 --> 00:38:03,016
{\an1}A pest spot machine.
1096
00:38:03,016 --> 00:38:04,618
{\an1}You wash your hands.
1097
00:38:04,618 --> 00:38:06,186
{\an1}You hold your hands
underneath it.
1098
00:38:06,186 --> 00:38:09,957
{\an1}If there's any bacteria
or virus on your hands at all,
1099
00:38:09,957 --> 00:38:12,359
{\an1}it blinks red.
You go wash your hands again.
1100
00:38:12,359 --> 00:38:15,362
{\an1}Guys, I've given you everything
I can to make you successful.
1101
00:38:15,362 --> 00:38:18,065
{\an1}We got a good-looking bar,
we got energized owners,
1102
00:38:18,065 --> 00:38:19,833
{\an1}and we got about a hundred
customers standing out there.
1103
00:38:19,833 --> 00:38:21,268
{\an1}-Let's get this place ready.
-All right.
1104
00:38:21,268 --> 00:38:22,369
{\an1}Let's do this.
1105
00:38:23,470 --> 00:38:25,539
{\an1}Hello, everybody.
1106
00:38:25,539 --> 00:38:28,876
{\an1}Welcome to Ace's.
Come on in.
1107
00:38:28,876 --> 00:38:31,111
{\an1}-Hello.
-Hi. [chuckles]
1108
00:38:31,111 --> 00:38:33,180
{\an1}It's good to see you again.
1109
00:38:33,180 --> 00:38:35,649
{\an1}-What's up, guys?
-Aviation,
1110
00:38:35,649 --> 00:38:38,652
{\an1}Heads On Tails, my recipe.
1111
00:38:38,652 --> 00:38:40,087
{\an1}-A whiskey cocktail?
-Yeah, man.
1112
00:38:40,087 --> 00:38:42,389
{\an1}I got a great Longhorn toss
that you'll love.
1113
00:38:46,093 --> 00:38:47,661
{\an1}-And what do I top off
with that?
1114
00:38:47,661 --> 00:38:49,062
{\an1}-Mint.
-And?
1115
00:38:49,062 --> 00:38:50,430
{\an1}Smack it. [chuckles]
1116
00:38:50,430 --> 00:38:51,899
{\an1}Let me get that cranberry
and you're good.
1117
00:38:51,899 --> 00:38:53,267
{\an1}-Beautiful.
-All righty.
1118
00:38:53,267 --> 00:38:54,668
{\an1}Use two hands.
Come on. Hurry up. Hurry up.
1119
00:38:54,668 --> 00:38:55,769
{\an1}-Hurry up.
-Oh, I know. I know.
1120
00:38:55,769 --> 00:38:57,104
{\an1}You were rocking
the other night.
1121
00:38:57,104 --> 00:38:58,472
{\an1}-I know.
-Don't slow it down on me now.
1122
00:38:58,472 --> 00:39:00,040
{\an1}-I'm nervous, Jon.
-You're making me nervous.
1123
00:39:00,040 --> 00:39:02,142
{\an1}Me make you nervous?
I can't understand that.
1124
00:39:02,142 --> 00:39:03,443
{\an1}-How you doing, Jason?
-Doing well.
1125
00:39:03,443 --> 00:39:04,811
{\an1}-Helping service.
-Good.
1126
00:39:04,811 --> 00:39:06,513
{\an1}We're busier
than ever tonight.
1127
00:39:06,513 --> 00:39:07,781
{\an1}[laughs]
1128
00:39:07,781 --> 00:39:09,082
{\an1}Everybody's excited
to get in here.
1129
00:39:09,082 --> 00:39:10,517
{\an1}Everybody's excited
to watch this work.
1130
00:39:10,517 --> 00:39:11,985
{\an1}Everybody's excited
to look at the brand-new,
1131
00:39:11,985 --> 00:39:13,820
{\an1}remodeled--this place
look amazing.
1132
00:39:13,820 --> 00:39:15,489
{\an1}I'm, I'm waiting
for these drinks.
1133
00:39:15,489 --> 00:39:16,723
{\an1}I'm gonna start running their
drinks as soon as they come in.
1134
00:39:16,723 --> 00:39:18,292
{\an1}-Okay.
-We're good.
1135
00:39:18,292 --> 00:39:19,960
{\an1}The orders need to come in?
Are we caught up with--
1136
00:39:19,960 --> 00:39:21,428
{\an1}-Yes. They're already caught--
-I can see napkins.
1137
00:39:21,428 --> 00:39:22,829
{\an1}-Napkins are helping you,
aren't they?
-Yes.
1138
00:39:22,829 --> 00:39:24,198
{\an1}-They absolutely are.
-Great.
1139
00:39:24,198 --> 00:39:25,499
{\an1}Seeing Candace step up
as the owner is amazing.
1140
00:39:25,499 --> 00:39:26,800
{\an1}I'm very proud of her.
1141
00:39:26,800 --> 00:39:28,101
{\an1}She's got control of the room.
1142
00:39:28,101 --> 00:39:29,636
{\an1}She's helping out
where there's--
1143
00:39:29,636 --> 00:39:31,138
{\an1}needs to be helped.
1144
00:39:31,138 --> 00:39:33,640
{\an1}That's the [indistinct]
that goes to the lady out there.
1145
00:39:33,640 --> 00:39:36,310
{\an1}They're all working together
and she's leading them.
1146
00:39:36,310 --> 00:39:39,413
{\an1}-So what do you think?
-It looks so good in here.
1147
00:39:39,413 --> 00:39:41,048
{\an1}-We're very impressed.
-Incredibly different, right?
1148
00:39:41,048 --> 00:39:42,282
{\an1}-Are you impressed?
-Night and day.
1149
00:39:42,282 --> 00:39:43,984
{\an1}We're very impressed.
It's awesome.
1150
00:39:45,152 --> 00:39:46,887
{\an1}How we doing on food?
1151
00:39:46,887 --> 00:39:49,756
{\an1}Tickets are going up
within seven minutes.
1152
00:39:49,756 --> 00:39:51,091
{\an1}Seven minute ticket time. Yeah.
1153
00:39:51,091 --> 00:39:52,626
{\an1}-That's what I was hoping for.
-Excellent.
1154
00:39:52,626 --> 00:39:54,228
{\an1}Will, is this the quickest
service you've ever seen
1155
00:39:54,228 --> 00:39:56,330
{\an1}-in this building?
-Yes, sir.
1156
00:39:56,330 --> 00:39:58,198
{\an1}-Pretty cool, huh?
-It's amazing.
1157
00:39:58,198 --> 00:40:00,801
{\an1}Hey, everybody.
This is Candace and Will.
1158
00:40:00,801 --> 00:40:02,035
{\an1}This is their bar.
1159
00:40:02,035 --> 00:40:04,571
{\an1}[cheers and applause]
1160
00:40:06,807 --> 00:40:08,475
{\an1}My job is done here.
1161
00:40:08,475 --> 00:40:10,010
{\an1}Congratulations, guys.
1162
00:40:10,010 --> 00:40:11,311
{\an1}Please support them.
1163
00:40:11,311 --> 00:40:13,647
{\an1}It's a great town
with a great bar, okay?
1164
00:40:13,647 --> 00:40:16,149
{\an1}-ALL: Yeah.
-Thank you, Jon.
1165
00:40:16,149 --> 00:40:19,286
{\an1}After all these bar rescues,
when I leave,
1166
00:40:19,286 --> 00:40:21,221
{\an1}I know if they're gonna
make it or not.
1167
00:40:21,221 --> 00:40:23,323
{\an1}This staff is gonna to make it.
They're going to stick together.
1168
00:40:23,323 --> 00:40:26,193
{\an1}And I believe Candace
is gonna step up.
1169
00:40:26,193 --> 00:40:27,561
{\an1}They have a new marriage.
1170
00:40:27,561 --> 00:40:28,662
{\an1}They're communicating.
1171
00:40:28,662 --> 00:40:29,997
{\an1}They're supporting each other.
1172
00:40:29,997 --> 00:40:33,133
{\an1}Candace is leading
and the staff is ready.
1173
00:40:33,133 --> 00:40:35,469
{\an1}This bar is gonna be
a big winner,
1174
00:40:35,469 --> 00:40:37,337
{\an1}and I'm very proud of it.
1175
00:40:41,241 --> 00:40:43,243
{\an1}Thanks to Bar Rescue,
we are slowly
1176
00:40:43,243 --> 00:40:45,179
{\an1}-increasing the sales.
-Yeah. It's positive.
1177
00:40:45,179 --> 00:40:46,914
{\an1}I mean, there's more
people coming in.
1178
00:40:46,914 --> 00:40:48,849
{\an1}There's new faces
that's always coming in.
1179
00:40:48,849 --> 00:40:50,384
{\an1}That's all you can kind
of ask for.
1180
00:40:50,384 --> 00:40:52,085
{\an1}And the staff,
they're doing a good job
1181
00:40:52,085 --> 00:40:54,621
{\an1}of helping keep people coming.
1182
00:40:54,621 --> 00:40:56,356
{\an1}So I think we're headed
in a good direction.
1183
00:40:56,356 --> 00:40:59,793
{\an1}I agree. The patrons
like the drinks, food.
1184
00:40:59,793 --> 00:41:02,029
{\an1}The happy hours
are getting better.
1185
00:41:02,029 --> 00:41:05,699
{\an1}They're getting better
at making the drinks.
1186
00:41:05,699 --> 00:41:07,267
{\an1}NARRATOR: Promotional
consideration provided
1187
00:41:07,267 --> 00:41:08,735
{\an1}by Harbortouch,
PathSpot, Partender,
1188
00:41:08,735 --> 00:41:10,237
{\an1}Orange Door, Crown Audio Video,
1189
00:41:10,237 --> 00:41:11,905
{\an1}Peppersmash,
Cody & Sons Plumbing,
1190
00:41:11,905 --> 00:41:13,841
{\an1}Texas Custom Sportswear,
S&M Amusements,
1191
00:41:13,841 --> 00:41:21,648
{\an1}Agree Mechanical,
One Stone, and Esri.