1 00:00:05,272 --> 00:00:06,406 {\an1}You wanna take that one? 2 00:00:06,406 --> 00:00:07,574 {\an1}No. You go ahead. 3 00:00:07,574 --> 00:00:09,076 {\an1}A burning dumpster fire. 4 00:00:09,076 --> 00:00:10,711 {\an1}[dramatic music playing] 5 00:00:11,578 --> 00:00:12,846 {\an1}NARRATOR: For over 30 years, 6 00:00:12,846 --> 00:00:14,781 {\an1}Jon Taffer has traveled the country, 7 00:00:14,781 --> 00:00:18,819 {\an1}saving hundreds of bars from failure and ruin. 8 00:00:18,819 --> 00:00:21,522 {\an1}The past two years are unlike anything 9 00:00:21,522 --> 00:00:22,856 {\an1}I've seen in our industry, 10 00:00:22,856 --> 00:00:25,192 {\an1}but we're bouncing back. 11 00:00:25,192 --> 00:00:26,560 {\an1}The people are going out again 12 00:00:26,560 --> 00:00:28,295 {\an1}and restaurants need to get ready. 13 00:00:28,295 --> 00:00:32,266 {\an1}NARRATOR: Now, Jon is faced with a new set of problems. 14 00:00:32,266 --> 00:00:34,268 {\an1}There are supply chain issues... 15 00:00:34,268 --> 00:00:36,937 {\an1}Why are we out of this shit? 16 00:00:36,937 --> 00:00:38,272 {\an1}...staffing shortages... 17 00:00:38,272 --> 00:00:39,506 {\an1}Every week, we get a new staff. 18 00:00:39,506 --> 00:00:41,175 {\an1}We have to crash course them. 19 00:00:41,175 --> 00:00:43,277 {\an1}...and consistent health concerns. 20 00:00:43,277 --> 00:00:46,713 {\an1}This can't fail. It just can't. 21 00:00:46,713 --> 00:00:49,149 {\an1}NARRATOR: So now Jon is back out on the road 22 00:00:49,149 --> 00:00:51,251 {\an1}and heading to The Colony, Texas 23 00:00:51,251 --> 00:00:53,153 {\an1}to rescue Ace's Sports Hangar. 24 00:00:53,153 --> 00:00:55,522 {\an1}This is a new era for our country 25 00:00:55,522 --> 00:00:57,224 {\an1}so we need to raise the bar 26 00:00:57,224 --> 00:01:00,194 {\an1}and rise to these challenges. 27 00:01:00,194 --> 00:01:02,629 {\an1}NARRATOR: In August 2020, 28 00:01:02,629 --> 00:01:04,565 {\an1}married couple and seasoned bar owners, 29 00:01:04,565 --> 00:01:06,567 {\an1}Will and Candace Kuhn 30 00:01:06,567 --> 00:01:10,003 {\an1}purchased Ace's Sports Hangar in The Colony, Texas. 31 00:01:10,003 --> 00:01:11,205 {\an1}We have four bars right now. 32 00:01:11,205 --> 00:01:12,472 {\an1}We've had as many as seven. 33 00:01:12,472 --> 00:01:14,775 {\an1}Typically, Candace designs the bar, 34 00:01:14,775 --> 00:01:16,910 {\an1}and then when she's done building it, 35 00:01:16,910 --> 00:01:18,679 {\an1}she tosses me the keys and I run it. 36 00:01:18,679 --> 00:01:22,082 {\an1}Will and I talked about me having my own bar, 37 00:01:22,082 --> 00:01:23,917 {\an1}and I came up with Ace's. 38 00:01:23,917 --> 00:01:25,551 {\an1}My son's name is Ace. 39 00:01:25,551 --> 00:01:27,287 {\an1}So I kind of just started rolling 40 00:01:27,287 --> 00:01:28,521 {\an1}with all the thoughts of that. 41 00:01:28,521 --> 00:01:30,257 {\an1}She was just really gung-ho 42 00:01:30,257 --> 00:01:31,725 {\an1}on wanting to open her own bar, 43 00:01:31,725 --> 00:01:33,627 {\an1}and so I was fully supportive of it. 44 00:01:33,627 --> 00:01:36,563 {\an1}We used our savings to purchase this bar. 45 00:01:36,563 --> 00:01:39,466 {\an1}We actually wanted this location before the pandemic, 46 00:01:39,466 --> 00:01:41,268 {\an1}and it came open and available. 47 00:01:41,268 --> 00:01:44,771 {\an1}We were sure this location would be one of our busiest 48 00:01:44,771 --> 00:01:46,673 {\an1}and so we jumped at the opportunity. 49 00:01:46,673 --> 00:01:48,609 {\an1}NARRATOR: Although, Will had the extensive 50 00:01:48,609 --> 00:01:50,410 {\an1}bar management experience, 51 00:01:50,410 --> 00:01:52,112 {\an1}it was his wife, Candace, 52 00:01:52,112 --> 00:01:54,281 {\an1}who yearn to take the reins on a bar of her own. 53 00:01:54,281 --> 00:01:55,782 {\an1}I wanted to slow down 54 00:01:55,782 --> 00:01:57,651 {\an1}and spend more time on the beach and surf, 55 00:01:57,651 --> 00:02:01,522 {\an1}and she wanted to go right into growing her brand. 56 00:02:01,522 --> 00:02:04,057 {\an1}My dream was to open more than one 57 00:02:04,057 --> 00:02:06,426 {\an1}and to kind of expand. 58 00:02:06,426 --> 00:02:08,461 {\an1}Doors are opening. Let's do it. 59 00:02:10,229 --> 00:02:13,534 {\an1}Are we thirsty? 60 00:02:16,670 --> 00:02:20,407 {\an1}NARRATOR: However, operating multiple bars during a pandemic 61 00:02:20,407 --> 00:02:22,576 {\an1}stretched Candace and Will thin. 62 00:02:22,576 --> 00:02:24,711 {\an1}Everything is upside down with the pandemic. 63 00:02:24,711 --> 00:02:26,346 {\an1}The stuff that used to be right is wrong 64 00:02:26,346 --> 00:02:27,514 {\an1}and wrong is right and... -Right. 65 00:02:27,514 --> 00:02:29,316 {\an1}Every day is a challenge. 66 00:02:29,316 --> 00:02:31,685 {\an1}NARRATOR: Will focused on running the three other bars 67 00:02:31,685 --> 00:02:34,288 {\an1}and Candace took on running Ace's herself. 68 00:02:34,288 --> 00:02:36,323 {\an1}Ew. What is that? 69 00:02:36,323 --> 00:02:37,791 {\an1}NARRATOR: Having little experience 70 00:02:37,791 --> 00:02:39,526 {\an1}in running day-to-day operation, 71 00:02:39,526 --> 00:02:41,662 {\an1}Candace began to struggle 72 00:02:41,662 --> 00:02:43,530 {\an1}and the bar began to fall apart. 73 00:02:43,530 --> 00:02:45,065 {\an1}The cleanliness issues. 74 00:02:45,065 --> 00:02:46,533 {\an1}Oh, my God. 75 00:02:46,533 --> 00:02:49,369 {\an1}That's definitely a problem. 76 00:02:49,369 --> 00:02:52,639 {\an1}There's no recipes, no training structure for the kitchens. 77 00:02:52,639 --> 00:02:54,141 {\an1}We need more structure. 78 00:02:54,141 --> 00:02:55,542 {\an1}Look alive. Out of Tito's. 79 00:02:55,542 --> 00:02:57,444 {\an1}We are at out of Tito's. 80 00:02:57,444 --> 00:02:58,779 {\an1}We have no Ultra Draught. 81 00:02:58,779 --> 00:03:00,447 {\an1}-Do you have Makers? -Nope. 82 00:03:00,447 --> 00:03:01,648 {\an1}We're out of Buffalo Trace as well. 83 00:03:01,648 --> 00:03:02,783 {\an1}We're out of Sweet Tooth. 84 00:03:02,783 --> 00:03:04,351 {\an1}This guy's ordered five things 85 00:03:04,351 --> 00:03:05,519 {\an1}and we're out of every one of them. 86 00:03:05,519 --> 00:03:06,954 {\an1}We're not set up for success. 87 00:03:06,954 --> 00:03:09,156 {\an1}NARRATOR: Now, after only a year in business, 88 00:03:09,156 --> 00:03:10,757 {\an1}Ace's constant losses 89 00:03:10,757 --> 00:03:13,527 {\an1}have drained Will and Candace's savings. 90 00:03:13,527 --> 00:03:15,362 {\an1}Every month it's the same stuff. 91 00:03:15,362 --> 00:03:18,332 {\an1}On the food order, we have to get back down to like 30%, 35%. 92 00:03:18,332 --> 00:03:21,201 {\an1}Ace's financially is in the red. 93 00:03:21,201 --> 00:03:23,003 {\an1}It's losing 15,000 a month. 94 00:03:23,003 --> 00:03:25,138 {\an1}We're pulling resources from other bars. 95 00:03:25,138 --> 00:03:28,775 {\an1}Losing this location could domino the other location. 96 00:03:28,775 --> 00:03:31,378 {\an1}-It's a shit show, Candace. -I know. I already know. 97 00:03:31,378 --> 00:03:33,113 {\an1}I can only do what I can do. 98 00:03:33,113 --> 00:03:35,148 {\an1}I have done cutting budgets. 99 00:03:35,148 --> 00:03:36,450 {\an1}I have cut cost. 100 00:03:36,450 --> 00:03:37,817 {\an1}I have cut hours. 101 00:03:37,817 --> 00:03:40,287 {\an1}So I've done everything that I can do 102 00:03:40,287 --> 00:03:41,688 {\an1}and it never is successful. 103 00:03:41,688 --> 00:03:43,223 {\an1}I can't make it work. 104 00:03:44,658 --> 00:03:46,627 {\an1}NARRATOR: And keeping Ace's open 105 00:03:46,627 --> 00:03:49,663 {\an1}is taking a heavy toll on the couple's marriage. 106 00:03:49,663 --> 00:03:51,965 {\an1}I really don't think that the issues here 107 00:03:51,965 --> 00:03:53,466 {\an1}are her fault, 108 00:03:53,466 --> 00:03:55,135 {\an1}and that makes it even harder for me 109 00:03:55,135 --> 00:03:56,770 {\an1}because I can't comfort her 110 00:03:56,770 --> 00:03:58,805 {\an1}when she comes to me and asks for advice. 111 00:03:58,805 --> 00:04:00,807 {\an1}Closing down pisses me off 112 00:04:00,807 --> 00:04:02,809 {\an1}because that's everything I worked for. 113 00:04:02,809 --> 00:04:05,846 {\an1}This bar is literally like my baby 114 00:04:05,846 --> 00:04:09,349 {\an1}and I don't wanna give up on my dream. 115 00:04:09,349 --> 00:04:12,920 {\an1}NARRATOR: Before Ace's Sports Hangar closes for good, 116 00:04:12,920 --> 00:04:15,556 {\an1}Candace and Will have agreed to pull back the doors, 117 00:04:15,556 --> 00:04:16,957 {\an1}bust open the books, 118 00:04:16,957 --> 00:04:20,694 {\an1}and make a call for help to Bar Rescue. 119 00:04:20,694 --> 00:04:22,596 {\an1}If we have to close the bar, 120 00:04:22,596 --> 00:04:27,167 {\an1}I feel like all of my dreams will be done. 121 00:04:37,978 --> 00:04:40,214 {\an1}For this rescue, I'm in Colony Texas, 122 00:04:40,214 --> 00:04:41,849 {\an1}just north of Dallas 123 00:04:41,849 --> 00:04:44,017 {\an1}and right next to Lewisville Lake. 124 00:04:44,017 --> 00:04:47,221 {\an1}I'm in a bar called Ace's Sports Hangar. 125 00:04:47,221 --> 00:04:48,789 {\an1}This is a really big bar, 126 00:04:48,789 --> 00:04:51,058 {\an1}so I've asked my team to bring my command center back 127 00:04:51,058 --> 00:04:54,328 {\an1}so I can watch everything happening inside. 128 00:04:54,328 --> 00:04:57,865 {\an1}[tense music playing] 129 00:05:03,370 --> 00:05:05,939 {\an1}And I've asked one of my best culinary experts 130 00:05:05,939 --> 00:05:08,342 {\an1}to join me for this recon. 131 00:05:08,342 --> 00:05:09,743 {\an1}Good to see you, buddy. 132 00:05:09,743 --> 00:05:10,878 {\an1}Good to be back. 133 00:05:10,878 --> 00:05:12,579 {\an1}NARRATOR: For the kitchen, 134 00:05:12,579 --> 00:05:14,081 {\an1}Jon brings in Chef Anthony Lamas. 135 00:05:14,081 --> 00:05:15,949 {\an1}From growing up on a farm 136 00:05:15,949 --> 00:05:17,551 {\an1}to cooking at kitchens across the country, 137 00:05:17,551 --> 00:05:21,889 {\an1}Chef Lamas brings an uncommon voice to any bars menu. 138 00:05:22,956 --> 00:05:24,957 {\an1}You know, before we even look at this, 139 00:05:24,957 --> 00:05:26,660 {\an1}how's your restaurant doing? 140 00:05:26,660 --> 00:05:28,862 {\an1}People are just out and about. 141 00:05:28,862 --> 00:05:30,430 {\an1}-They're spending money. -So... 142 00:05:30,430 --> 00:05:33,000 {\an1}-We're up 15%, 20%. -Bingo. 143 00:05:33,000 --> 00:05:34,735 {\an1}Every restaurant I talked to 144 00:05:34,735 --> 00:05:37,804 {\an1}tells me they're up 15%, 20%, 25% revenue. 145 00:05:37,804 --> 00:05:39,606 {\an1}Compared to this time last year 146 00:05:39,606 --> 00:05:41,041 {\an1}during the height of the pandemic, 147 00:05:41,041 --> 00:05:43,677 {\an1}this is a boom period for hospitality. 148 00:05:43,677 --> 00:05:47,548 {\an1}So I believe if we retool these businesses 149 00:05:47,548 --> 00:05:49,983 {\an1}to seize this opportunity now, 150 00:05:49,983 --> 00:05:52,653 {\an1}we could change their mind. 151 00:05:52,653 --> 00:05:54,421 {\an1}What the hell is a sports hangar? 152 00:05:54,421 --> 00:05:55,989 {\an1}How many people have driven by this building 153 00:05:55,989 --> 00:05:57,357 {\an1}and not knowing what the hell it is? 154 00:05:57,357 --> 00:05:58,859 {\an1}Absolutely. 155 00:05:58,859 --> 00:06:01,528 {\an1}So the bar is owned by Will and Candace. 156 00:06:01,528 --> 00:06:03,130 {\an1}They're married. 157 00:06:03,130 --> 00:06:05,332 {\an1}Are you all planning on playing all those games? 158 00:06:05,332 --> 00:06:07,334 {\an1}There's Candace. 159 00:06:07,334 --> 00:06:09,002 {\an1}How are we doing on chicken times? 160 00:06:09,002 --> 00:06:12,039 {\an1}There's Will, the co-owner, Candace's husband. 161 00:06:12,039 --> 00:06:13,740 {\an1}-Dang. -We got 20-minute ticket time 162 00:06:13,740 --> 00:06:15,409 {\an1}on a mushroom burger. 163 00:06:15,409 --> 00:06:17,044 {\an1}Shit. 164 00:06:17,044 --> 00:06:18,879 {\an1}Will has owned a number of bars in his life. 165 00:06:18,879 --> 00:06:21,148 {\an1}Candace wanted her own bar. 166 00:06:21,148 --> 00:06:22,416 {\an1}So Will agreed. 167 00:06:22,416 --> 00:06:25,886 {\an1}So they opened this bar in 2020, a year ago. 168 00:06:25,886 --> 00:06:30,090 {\an1}They've lost $290,000. 169 00:06:30,090 --> 00:06:31,792 {\an1}I don't know. That's not as bad as the beer order 170 00:06:31,792 --> 00:06:33,159 {\an1}not showing up today. 171 00:06:33,159 --> 00:06:34,795 {\an1}-How are you guys doing? -Good. 172 00:06:34,795 --> 00:06:36,296 {\an1}Good. Have you all been helped yet? 173 00:06:36,296 --> 00:06:39,099 {\an1}There is Kelsey. She's the manager. 174 00:06:40,433 --> 00:06:42,603 {\an1}An old fashioned [indistinct] that have bitters on it. 175 00:06:42,603 --> 00:06:43,804 {\an1}Simple. 176 00:06:43,804 --> 00:06:46,073 {\an1}There's Emily, bartender. 177 00:06:46,073 --> 00:06:48,075 {\an1}-Are we thirsty? -Yes. 178 00:06:48,075 --> 00:06:50,143 {\an1}Jason, he's another bartender. 179 00:06:50,143 --> 00:06:52,713 {\an1}And there's Tyler, your cook. 180 00:06:52,713 --> 00:06:54,081 {\an1}Tyler, you good? 181 00:06:54,081 --> 00:06:56,316 {\an1}We've got one order of chicken fingers left. 182 00:06:56,316 --> 00:06:57,918 {\an1}What do you think about the exposed armpits? 183 00:06:57,918 --> 00:06:59,586 {\an1}Would you allow that in your kitchen? 184 00:06:59,586 --> 00:07:00,754 {\an1}Absolutely not. 185 00:07:00,754 --> 00:07:02,256 {\an1}And it's a health violation. 186 00:07:02,256 --> 00:07:06,193 {\an1}Hey, did we not place an order for chicken tenders? 187 00:07:06,193 --> 00:07:08,529 {\an1}-So there's Candace. -Monday, we didn't had any-- 188 00:07:10,097 --> 00:07:12,466 {\an1}-Oh. -That's the problem. 189 00:07:12,466 --> 00:07:14,067 {\an1}Complete rookie stuff. 190 00:07:15,135 --> 00:07:17,004 {\an1}We can see the disorganization already. 191 00:07:17,004 --> 00:07:19,506 {\an1}So what, we can get it out now and thaw it? 192 00:07:19,506 --> 00:07:21,408 {\an1}It's not gonna fire like that. 193 00:07:21,408 --> 00:07:22,643 {\an1}[laughs] 194 00:07:22,643 --> 00:07:24,278 {\an1}Wow. 195 00:07:24,278 --> 00:07:25,579 {\an1}So, for recon, 196 00:07:25,579 --> 00:07:27,014 {\an1}I wanted to get somebody 197 00:07:27,014 --> 00:07:28,749 {\an1}who really knew sports bars in Dallas, 198 00:07:28,749 --> 00:07:30,651 {\an1}so I got Nick Solak, 199 00:07:30,651 --> 00:07:32,653 {\an1}second baseman for the Rangers. 200 00:07:32,653 --> 00:07:34,655 {\an1}Nick does promos, charity events. 201 00:07:34,655 --> 00:07:36,924 {\an1}He goes to sports bars all the time. 202 00:07:36,924 --> 00:07:40,127 {\an1}And he's here with his fiancee, Roxanne. 203 00:07:41,695 --> 00:07:42,896 {\an1}Okay. There they go. 204 00:07:42,896 --> 00:07:44,598 {\an1}There's Nick. There's Roxanne. 205 00:07:44,598 --> 00:07:47,768 {\an1}NARRATOR: Jon spies enter Ace's Sports Hangar, 206 00:07:47,768 --> 00:07:49,903 {\an1}a 2,800-square-foot space 207 00:07:49,903 --> 00:07:52,940 {\an1}with 100 beer taps behind the bar, 208 00:07:52,940 --> 00:07:54,441 {\an1}a single pool table, 209 00:07:54,441 --> 00:07:57,444 {\an1}and a rundown kitchen in the back. 210 00:07:57,444 --> 00:07:59,613 {\an1}-Hi, honey. How are you? -How are you? 211 00:07:59,613 --> 00:08:01,014 {\an1}What you drinking, mama? 212 00:08:01,014 --> 00:08:02,549 {\an1}Could I have a drink menu, please? 213 00:08:02,549 --> 00:08:04,117 {\an1}-I don't have one. -Oh, no drink menu? Okay. 214 00:08:04,117 --> 00:08:05,919 {\an1}But you're one-on-one. I can do your martinis. 215 00:08:05,919 --> 00:08:07,387 {\an1}-It's really simple like that. -Um... 216 00:08:07,387 --> 00:08:08,856 {\an1}hey, can you make a ranch water? 217 00:08:08,856 --> 00:08:09,890 {\an1}-Yeah. -I'll have that. 218 00:08:09,890 --> 00:08:10,891 {\an1}Salt on them or no? 219 00:08:10,891 --> 00:08:12,326 {\an1}-Yes. -Yes? 220 00:08:12,326 --> 00:08:13,827 {\an1}What kind of Bourbon drinks do you have? 221 00:08:13,827 --> 00:08:15,128 {\an1}Ooh, it's just, you know what, 222 00:08:15,128 --> 00:08:16,763 {\an1}I don't have any sample of bitters, 223 00:08:16,763 --> 00:08:18,265 {\an1}any of that to old fashion tonight. 224 00:08:18,265 --> 00:08:21,001 {\an1}Really, we're not good and hot in here, to be honest. 225 00:08:22,236 --> 00:08:24,771 {\an1}You got like--you got a sweet tea or lemonade? 226 00:08:24,771 --> 00:08:26,573 {\an1}Um, I do have lemonade? 227 00:08:26,573 --> 00:08:28,108 {\an1}-You wanna do that? -Yeah. 228 00:08:28,108 --> 00:08:29,843 {\an1}-Can I do a bourbon lemonade? -Just the house? 229 00:08:29,843 --> 00:08:31,612 {\an1}-Yeah. -Okay. 230 00:08:31,612 --> 00:08:33,447 {\an1}It's kind of a weird vibe all the way around. 231 00:08:33,447 --> 00:08:35,749 {\an1}Didn't really have that sports bar feel. 232 00:08:35,749 --> 00:08:37,518 {\an1}No drink menu. 233 00:08:37,518 --> 00:08:39,086 {\an1}That's interesting. 234 00:08:39,086 --> 00:08:40,854 {\an1}I could not see Rangers fans or Cowboys fans 235 00:08:40,854 --> 00:08:42,556 {\an1}watching a game here 236 00:08:42,556 --> 00:08:45,392 {\an1}unless they drastically change the environment. 237 00:08:48,829 --> 00:08:50,497 {\an1}[coughs] 238 00:08:50,497 --> 00:08:53,367 {\an1}Maybe better drinks would also change the environment. 239 00:08:53,367 --> 00:08:54,835 {\an1}Strong. 240 00:08:57,070 --> 00:08:58,839 {\an1}[chuckles] He's puckering up. 241 00:09:00,407 --> 00:09:02,709 {\an1}I need to stir it up a little bit more. 242 00:09:02,709 --> 00:09:04,344 {\an1}-That's not great. -What? 243 00:09:04,344 --> 00:09:06,647 {\an1}The first three minutes are not going well, are they? 244 00:09:06,647 --> 00:09:08,148 {\an1}You guys doing all right? 245 00:09:08,148 --> 00:09:09,616 {\an1}I think we're ready to order some food. 246 00:09:09,616 --> 00:09:10,918 {\an1}What can I get for you? 247 00:09:10,918 --> 00:09:12,319 {\an1}I'm gonna try the cowboy burger. 248 00:09:12,319 --> 00:09:14,154 {\an1}-Okay. -How about for you, sweetie? 249 00:09:14,154 --> 00:09:17,124 {\an1}I'll have the catfish platter with hush puppies. 250 00:09:17,124 --> 00:09:18,425 {\an1}Catfish platter with hush puppies. 251 00:09:18,425 --> 00:09:19,826 {\an1}That sounds good. 252 00:09:19,826 --> 00:09:21,361 {\an1}-Thank you. -Awesome. You're welcome. 253 00:09:21,361 --> 00:09:23,797 {\an1}Okay. Let's, let's keep an eye on cook here, Chef, okay? 254 00:09:23,797 --> 00:09:25,232 {\an1}Yeah. No gloves. 255 00:09:25,232 --> 00:09:27,634 {\an1}All right. What do you need help with, Tyler? 256 00:09:27,634 --> 00:09:29,203 {\an1}Okay. There's Candace. 257 00:09:29,203 --> 00:09:31,271 {\an1}She put gloves on. Good for her. 258 00:09:32,239 --> 00:09:33,841 {\an1}-Those-- -Holy molly. 259 00:09:33,841 --> 00:09:35,075 {\an1}Those wings are supposed to go now. 260 00:09:35,075 --> 00:09:36,743 {\an1}One, two, three, four, five, six tickets, 261 00:09:36,743 --> 00:09:38,312 {\an1}and they got three up there. 262 00:09:38,312 --> 00:09:40,214 {\an1}So they got nine, ten tickets going right now. 263 00:09:40,214 --> 00:09:41,748 {\an1}Let's go. You got wings dropped? 264 00:09:41,748 --> 00:09:42,950 {\an1}Those are coming out right now. 265 00:09:42,950 --> 00:09:44,218 {\an1}-What about-- -All of this shit 266 00:09:44,218 --> 00:09:45,552 {\an1}all came out at the same time. 267 00:09:45,552 --> 00:09:46,653 {\an1}I know it did it 268 00:09:46,653 --> 00:09:48,322 {\an1}but we are already at 15-minute ticket time 269 00:09:48,322 --> 00:09:50,757 {\an1}and we haven't started cooking it, so-- 270 00:09:50,757 --> 00:09:53,060 {\an1}Yeah, they have no system in place. 271 00:09:53,060 --> 00:09:54,561 {\an1}Where is the other wings? 272 00:09:54,561 --> 00:09:57,397 {\an1}That's the last bag of wings right there too. 273 00:09:57,397 --> 00:09:59,333 {\an1}They didn't come on the order. 274 00:09:59,333 --> 00:10:01,168 {\an1}This isn't even enough for the tickets 275 00:10:01,168 --> 00:10:02,703 {\an1}that you have up here. 276 00:10:02,703 --> 00:10:04,304 {\an1}I know this because 277 00:10:04,304 --> 00:10:05,772 {\an1}I didn't get to see any of these tickets. 278 00:10:05,772 --> 00:10:07,074 {\an1}All right. Let's just count it out. 279 00:10:07,074 --> 00:10:09,543 {\an1}So unorganized. 280 00:10:11,812 --> 00:10:13,413 {\an1}That's the one where-- 281 00:10:13,413 --> 00:10:15,082 {\an1}we said we were out of chicken tenders and he ordered it. 282 00:10:15,082 --> 00:10:16,683 {\an1}So I said we did-- I told Candace we didn't need it 283 00:10:16,683 --> 00:10:19,786 {\an1}because he--he end up getting this chicken tenders. 284 00:10:19,786 --> 00:10:22,656 {\an1}-Okay. So we don't need this? -No. 285 00:10:22,656 --> 00:10:24,091 {\an1}Wow. 286 00:10:24,091 --> 00:10:25,526 {\an1}If we don't have chicken tenders, 287 00:10:25,526 --> 00:10:27,294 {\an1}-do we have chicken breasts? -We don't need this. 288 00:10:27,294 --> 00:10:29,229 {\an1}Why are we making food we don't [bleep] need? 289 00:10:29,229 --> 00:10:30,564 {\an1}Will and Candace, 290 00:10:30,564 --> 00:10:33,333 {\an1}they have different ways of doing business, 291 00:10:33,333 --> 00:10:35,402 {\an1}but I think that Will could communicate 292 00:10:35,402 --> 00:10:37,604 {\an1}a little bit better to help Candace. 293 00:10:37,604 --> 00:10:39,206 {\an1}Oh, my God. 294 00:10:39,206 --> 00:10:41,040 {\an1}Why are we making wings that we don't need 295 00:10:41,040 --> 00:10:42,376 {\an1}when wings are so deprived? 296 00:10:42,376 --> 00:10:43,810 {\an1}I don't know where he got those. 297 00:10:43,810 --> 00:10:45,045 {\an1}This is remarkable. 298 00:10:45,045 --> 00:10:46,747 {\an1}It's complete chaos. 299 00:10:46,747 --> 00:10:48,882 {\an1}-We haven't started it. -They're not getting trashed. 300 00:10:48,882 --> 00:10:50,384 {\an1}Okay. 301 00:10:50,384 --> 00:10:51,752 {\an1}-Well, they haven't been touched. -All right, Will. 302 00:10:51,752 --> 00:10:53,187 {\an1}-You can't reuse wings. -Okay. 303 00:10:54,221 --> 00:10:55,989 {\an1}I can't take this much more. 304 00:10:55,989 --> 00:10:57,524 {\an1}Nick still doesn't have his food. 305 00:10:57,524 --> 00:10:59,893 {\an1}He's not gonna have his food for a half hour. 306 00:10:59,893 --> 00:11:02,129 {\an1}It's giving me a headache. 307 00:11:02,129 --> 00:11:03,697 {\an1}-Who is? -The kitchen. 308 00:11:03,697 --> 00:11:05,165 {\an1}Now, what is Will doing? 309 00:11:05,165 --> 00:11:06,500 {\an1}Why doesn't he jump back there, 310 00:11:06,500 --> 00:11:08,168 {\an1}I mean, you know, as the owner? 311 00:11:08,168 --> 00:11:10,070 {\an1}How about that burger for the [indistinct] 312 00:11:10,070 --> 00:11:11,972 {\an1}He's doing it right now. 313 00:11:11,972 --> 00:11:14,007 {\an1}The rest of the food has been out 20 minutes. 314 00:11:14,007 --> 00:11:15,609 {\an1}You gotta try harder. This is-- 315 00:11:15,609 --> 00:11:17,010 {\an1}I'm not cooking it. 316 00:11:17,010 --> 00:11:18,612 {\an1}-My burger-- -This is embarrassing. 317 00:11:18,612 --> 00:11:22,049 {\an1}I mean, they've been open for what, a year? 318 00:11:22,049 --> 00:11:25,419 {\an1}And it's like it's their first fricking day. 319 00:11:26,687 --> 00:11:28,455 {\an1}This is hilarious. 320 00:11:28,455 --> 00:11:31,325 {\an1}I would say slow down the food orders but I don't-- 321 00:11:31,325 --> 00:11:33,460 {\an1}I mean, they're not even busy. 322 00:11:33,460 --> 00:11:36,230 {\an1}And there he is grabbing the--the raw ingredients 323 00:11:36,230 --> 00:11:38,465 {\an1}with his bare hands. 324 00:11:38,465 --> 00:11:39,665 {\an1}Look at the--oh. 325 00:11:39,665 --> 00:11:41,168 {\an1}Oh, my God. 326 00:11:41,168 --> 00:11:42,703 {\an1}And he just wipes it on his-- look at that. 327 00:11:42,703 --> 00:11:43,904 {\an1}He grabbed the plate. 328 00:11:43,904 --> 00:11:45,539 {\an1}-Oh, my God. -That's it. 329 00:11:45,539 --> 00:11:47,441 {\an1}Let's go inside. I wanna stop them. 330 00:11:47,441 --> 00:11:49,309 {\an1}-Yeah. -That food's not going out. 331 00:11:49,309 --> 00:11:50,777 {\an1}There's nothing prepped. 332 00:11:50,777 --> 00:11:52,012 {\an1}There's no wings. 333 00:11:52,012 --> 00:11:53,747 {\an1}The chicken's not thawed out. 334 00:11:53,747 --> 00:11:55,249 {\an1}Like it's just not ideal. 335 00:11:55,249 --> 00:11:57,317 {\an1}We need a better system, for sure. 336 00:12:00,754 --> 00:12:02,589 {\an1}You guys are killing me. 337 00:12:03,690 --> 00:12:05,626 {\an1}Stop! 338 00:12:05,626 --> 00:12:07,461 {\an1}Stop! 339 00:12:07,461 --> 00:12:09,596 {\an1}Stop! 340 00:12:09,596 --> 00:12:13,000 {\an1}You picked up that bacon with your bare hands, 341 00:12:13,000 --> 00:12:15,269 {\an1}then put your hands all over this plate. 342 00:12:15,269 --> 00:12:18,071 {\an1}You're gonna [bleep] kill somebody. 343 00:12:18,071 --> 00:12:20,274 {\an1}You put gloves on your hand. 344 00:12:20,274 --> 00:12:22,176 {\an1}Don't touch raw chicken 345 00:12:22,176 --> 00:12:24,144 {\an1}then touch every handle in this kitchen. 346 00:12:24,144 --> 00:12:26,346 {\an1}What the hell are you guys doing? 347 00:12:33,053 --> 00:12:35,155 {\an1}What the hell are you guys doing? 348 00:12:35,155 --> 00:12:37,357 {\an1}Should you be touching raw bacon 349 00:12:37,357 --> 00:12:39,626 {\an1}and then a plate and then food? 350 00:12:39,626 --> 00:12:41,161 {\an1}Should you be? 351 00:12:41,161 --> 00:12:42,362 {\an1}No. 352 00:12:42,362 --> 00:12:45,399 {\an1}Are you gonna get somebody sick if you do that? 353 00:12:45,399 --> 00:12:47,301 {\an1}-Possibly. -Possibly? 354 00:12:47,301 --> 00:12:48,769 {\an1}Come here. 355 00:12:48,769 --> 00:12:50,637 {\an1}Have you ever cooked before in your life? 356 00:12:50,637 --> 00:12:52,039 {\an1}Yeah. 357 00:12:52,039 --> 00:12:54,241 {\an1}Is it legal to wear that shirt in the kitchen? 358 00:12:54,241 --> 00:12:55,709 {\an1}I guess not. 359 00:12:56,710 --> 00:12:58,078 {\an1}You find that funny? 360 00:12:58,078 --> 00:13:00,113 {\an1}'Cause you're not coming in like that tomorrow 361 00:13:00,113 --> 00:13:01,648 {\an1}while I'm here 362 00:13:01,648 --> 00:13:04,084 {\an1}and you're not doing anything you did tonight while I'm here. 363 00:13:05,485 --> 00:13:06,954 {\an1}This is Anthony Lamas, 364 00:13:06,954 --> 00:13:09,323 {\an1}one of the finest chefs in America. 365 00:13:09,323 --> 00:13:11,258 {\an1}-You wanna learn? -Yeah. 366 00:13:11,258 --> 00:13:13,393 {\an1}Well, then give me a reason to teach you. 367 00:13:13,393 --> 00:13:14,928 {\an1}That ain't it. 368 00:13:15,929 --> 00:13:17,631 {\an1}How long have you owned this place? 369 00:13:17,631 --> 00:13:18,632 {\an1}A year. 370 00:13:18,632 --> 00:13:20,167 {\an1}Will, get over here. 371 00:13:20,167 --> 00:13:23,003 {\an1}What do you think about what I'm saying back here? 372 00:13:23,003 --> 00:13:23,770 {\an1}I agree. 373 00:13:23,770 --> 00:13:25,105 {\an1}You agree? 374 00:13:25,105 --> 00:13:26,640 {\an1}How much money have you lost, Will? 375 00:13:26,640 --> 00:13:28,075 {\an1}$290,000. 376 00:13:32,946 --> 00:13:34,715 {\an1}I've learned a lot for the front of the house, 377 00:13:34,715 --> 00:13:37,284 {\an1}not the back of the house. You are correct. 378 00:13:37,284 --> 00:13:38,685 {\an1}You hadn't gotten the back of the house yet? 379 00:13:38,685 --> 00:13:40,087 {\an1}It's a year. 380 00:13:40,087 --> 00:13:41,822 {\an1}Candace, there's no fricking excuses. 381 00:13:41,822 --> 00:13:43,690 {\an1}You could have done better. Do you agree? 382 00:13:43,690 --> 00:13:45,192 {\an1}-Absolutely. -In a year, 383 00:13:45,192 --> 00:13:46,660 {\an1}-could you have mastered this? -Absolutely. 384 00:13:46,660 --> 00:13:48,495 {\an1}I--I could have tried harder, yes. 385 00:13:48,495 --> 00:13:51,164 {\an1}Yes, you could have and you didn't. 386 00:13:51,164 --> 00:13:52,833 {\an1}You blew it. 387 00:13:52,833 --> 00:13:55,402 {\an1}Am I saying things you would have liked to have said? 388 00:13:55,402 --> 00:13:56,870 {\an1}Some of them. 389 00:13:56,870 --> 00:13:58,138 {\an1}'Cause it's time to be honest, Will. 390 00:13:58,138 --> 00:14:00,574 {\an1}Let me leave you with this thought. 391 00:14:00,574 --> 00:14:03,143 {\an1}Out there your husband and wife. 392 00:14:03,143 --> 00:14:05,746 {\an1}In here, your partners, not husband and wife. 393 00:14:05,746 --> 00:14:07,281 {\an1}Okay. Yes, sir. 394 00:14:07,281 --> 00:14:09,883 {\an1}So you better talk and come in here tomorrow 395 00:14:09,883 --> 00:14:12,419 {\an1}and get ready to work, and I will work with you. 396 00:14:12,419 --> 00:14:14,688 {\an1}-Goodnight. -Okay. 397 00:14:14,688 --> 00:14:16,156 {\an1}Don't serve any food. 398 00:14:16,156 --> 00:14:18,192 {\an1}Please make sure those people don't eat. 399 00:14:18,192 --> 00:14:19,526 {\an1}Yes, sir. 400 00:14:19,526 --> 00:14:20,694 {\an1}Cut it down. 401 00:14:20,694 --> 00:14:22,229 {\an1}We'll go shut it down. 402 00:14:22,229 --> 00:14:24,131 {\an1}Some of what Jon said was correct. 403 00:14:24,131 --> 00:14:27,301 {\an1}The back of the house was a dumpster fire. 404 00:14:27,301 --> 00:14:28,869 {\an1}Shame on you, man. 405 00:14:28,869 --> 00:14:30,704 {\an1}Was it hard seeing her get screamed out? 406 00:14:30,704 --> 00:14:32,139 {\an1}Yeah. I don't like it when she cries. 407 00:14:32,139 --> 00:14:33,907 {\an1}And I've kind of tried to protect her from it 408 00:14:33,907 --> 00:14:36,076 {\an1}but this is such a mess 409 00:14:36,076 --> 00:14:38,145 {\an1}that it requires some guidance 410 00:14:38,145 --> 00:14:40,180 {\an1}from somebody other than her husband. 411 00:14:44,852 --> 00:14:46,386 {\an1}[bleep] you. 412 00:14:47,855 --> 00:14:49,790 {\an1}A lot of the stuff that Jon said is true. 413 00:14:49,790 --> 00:14:51,491 {\an1}Obviously, I don't know the back of the kitchen. 414 00:14:51,491 --> 00:14:54,094 {\an1}But it's not like I didn't know it was coming. 415 00:14:54,094 --> 00:14:57,397 {\an1}I just didn't know it was coming at me. 416 00:14:57,397 --> 00:14:58,599 {\an1}As only me. 417 00:14:58,599 --> 00:15:00,934 {\an1}[sobs] 418 00:15:00,934 --> 00:15:03,170 {\an1}I wish Will would have been more supportive. 419 00:15:03,170 --> 00:15:04,972 {\an1}But, at the end of the day, 420 00:15:04,972 --> 00:15:06,640 {\an1}this is my dream and my thing 421 00:15:06,640 --> 00:15:09,376 {\an1}so it's my--my problems. 422 00:15:15,482 --> 00:15:18,485 {\an1}[dramatic music playing] 423 00:15:22,155 --> 00:15:23,824 {\an1}Last night was really upsetting. 424 00:15:23,824 --> 00:15:27,361 {\an1}Will and Candace are in debt $290,000. 425 00:15:27,361 --> 00:15:30,797 {\an1}They're two months away from losing their house. 426 00:15:30,797 --> 00:15:32,432 {\an1}And Candace was doing nothing about it. 427 00:15:32,432 --> 00:15:34,601 {\an1}So I wanna go inside now, talk to the staff, 428 00:15:34,601 --> 00:15:37,237 {\an1}learn some of the other things that are going on in here, 429 00:15:37,237 --> 00:15:39,373 {\an1}and I gotta get Candace ready to learn 430 00:15:39,373 --> 00:15:42,476 {\an1}and, most important, ready to step up. 431 00:15:42,476 --> 00:15:44,011 {\an1}Oh, here he comes. 432 00:15:44,011 --> 00:15:46,013 {\an1}-Jon. -Hello. 433 00:15:46,013 --> 00:15:47,814 {\an1}-Good to see you again. -Okay. 434 00:15:47,814 --> 00:15:49,850 {\an1}Guys, why don't we all get together? We got a lot of talking to do. 435 00:15:49,850 --> 00:15:52,819 {\an1}After last night, it was extremely stressful. 436 00:15:52,819 --> 00:15:54,955 {\an1}I was kind of in shock, to be honest. 437 00:15:54,955 --> 00:15:57,491 {\an1}I think the staff really realized 438 00:15:57,491 --> 00:15:59,960 {\an1}that we need a lot more help than what they thought we did. 439 00:15:59,960 --> 00:16:01,261 {\an1}Let's just run across the room. 440 00:16:01,261 --> 00:16:02,963 {\an1}-What's your name? -I'm Kelsey. 441 00:16:02,963 --> 00:16:04,064 {\an1}Kelsey, what do you do here? 442 00:16:04,064 --> 00:16:05,165 {\an1}I am the manager. 443 00:16:05,165 --> 00:16:06,767 {\an1}You're the manager. 444 00:16:06,767 --> 00:16:07,901 {\an1}So talk to me like a manager right now. 445 00:16:07,901 --> 00:16:10,270 {\an1}What's wrong with this place? 446 00:16:10,270 --> 00:16:12,773 {\an1}Well, it just starts from right when you walk in. 447 00:16:12,773 --> 00:16:14,942 {\an1}The doors are broken, the AC is broken. 448 00:16:14,942 --> 00:16:17,010 {\an1}Um, the little hump behind the bar, 449 00:16:17,010 --> 00:16:19,313 {\an1}we had people constantly tripping over it 450 00:16:19,313 --> 00:16:20,747 {\an1}all of the time. 451 00:16:20,747 --> 00:16:22,549 {\an1}We are out of mostly everything. 452 00:16:22,549 --> 00:16:25,085 {\an1}Uh, we're trying to change the beers out 453 00:16:25,085 --> 00:16:26,320 {\an1}from the seasonal and stuff 454 00:16:26,320 --> 00:16:27,988 {\an1}but we don't have backup kegs. 455 00:16:27,988 --> 00:16:29,623 {\an1}We're out of everything in the kitchen. 456 00:16:29,623 --> 00:16:32,192 {\an1}It goes to like sometimes they don't even tell us 457 00:16:32,192 --> 00:16:33,927 {\an1}we're out of dish soap and stuff like that. 458 00:16:33,927 --> 00:16:35,229 {\an1}So I have to triple check that. 459 00:16:35,229 --> 00:16:37,297 {\an1}We've been washing dishes without soap. 460 00:16:37,297 --> 00:16:41,301 {\an1}I mean, it's just-- everything really. 461 00:16:41,301 --> 00:16:43,303 {\an1}Do we not have the money to buy dish soap? 462 00:16:43,303 --> 00:16:44,671 {\an1}Yes, we do. 463 00:16:44,671 --> 00:16:45,806 {\an1}Some weeks, no. 464 00:16:45,806 --> 00:16:46,874 {\an1}-Well-- -We have-- 465 00:16:46,874 --> 00:16:48,375 {\an1}we have to clear our rent 466 00:16:48,375 --> 00:16:50,811 {\an1}and our taxes every month to stay current. 467 00:16:50,811 --> 00:16:52,646 {\an1}And then we try to play catch up 468 00:16:52,646 --> 00:16:54,648 {\an1}or we pull from other locations. 469 00:16:54,648 --> 00:16:55,883 {\an1}Do you do the schedule? 470 00:16:55,883 --> 00:16:57,017 {\an1}No. 471 00:16:57,017 --> 00:16:58,318 {\an1}So how does she manage then? 472 00:16:58,318 --> 00:17:00,687 {\an1}You're supposed to be a supervisor 473 00:17:00,687 --> 00:17:02,189 {\an1}but you have no authority. -Yeah. 474 00:17:02,189 --> 00:17:03,991 {\an1}So you're a glorified hostess, aren't you? 475 00:17:03,991 --> 00:17:05,559 {\an1}Yeah. 476 00:17:05,559 --> 00:17:07,861 {\an1}So she has no management credibility to you? 477 00:17:07,861 --> 00:17:08,962 {\an1}-No, sir. -Yeah. 478 00:17:08,962 --> 00:17:10,030 {\an1}-What's your name? -Jason. 479 00:17:10,030 --> 00:17:11,164 {\an1}Jason, nice to meet you. 480 00:17:11,164 --> 00:17:12,232 {\an1}-What do you do here? -Bartender. 481 00:17:12,232 --> 00:17:14,568 {\an1}So who's the leader here? 482 00:17:14,568 --> 00:17:16,904 {\an1}Um, I'll kind of say the inmates run the asylum. 483 00:17:16,904 --> 00:17:18,438 {\an1}Yeah. 484 00:17:18,438 --> 00:17:20,174 {\an1}I'm sort of thinking that's what you're gonna say. 485 00:17:20,174 --> 00:17:22,142 {\an1}So if you need a decision or an answer to something, 486 00:17:22,142 --> 00:17:23,911 {\an1}you pretty much just do it yourself? 487 00:17:23,911 --> 00:17:25,212 {\an1}You make it-- you make it yourself. 488 00:17:25,212 --> 00:17:26,813 {\an1}Make it yourselves? 489 00:17:26,813 --> 00:17:27,981 {\an1}Every week, we get a new staff. 490 00:17:27,981 --> 00:17:29,483 {\an1}We can't keep staff 491 00:17:29,483 --> 00:17:30,984 {\an1}so we get a new group of knuckleheads in here 492 00:17:30,984 --> 00:17:32,619 {\an1}and we have to crash course them. 493 00:17:32,619 --> 00:17:34,221 {\an1}And our interview process-- 494 00:17:34,221 --> 00:17:36,623 {\an1}Maybe the fact that you call them knuckleheads 495 00:17:36,623 --> 00:17:39,026 {\an1}before they even walk through the door is a part of it. 496 00:17:39,026 --> 00:17:40,060 {\an1}-Maybe. -Right? 497 00:17:40,060 --> 00:17:41,361 {\an1}That kind of attitude 498 00:17:41,361 --> 00:17:42,963 {\an1}is certainly not gonna keep employees. 499 00:17:42,963 --> 00:17:44,198 {\an1}Understand, people don't walk out. 500 00:17:44,198 --> 00:17:45,866 {\an1}You chase them out. 501 00:17:45,866 --> 00:17:48,001 {\an1}Candace has had this place for how long? 502 00:17:48,001 --> 00:17:49,703 {\an1}-A year. -A year? 503 00:17:49,703 --> 00:17:51,305 {\an1}So in a year, Candace, 504 00:17:51,305 --> 00:17:53,941 {\an1}you've gone through God knows how many employees. 505 00:17:53,941 --> 00:17:56,510 {\an1}You've been ineffective creating a manager. 506 00:17:56,510 --> 00:17:58,812 {\an1}Even I'm not sure if you selected her correctly or not. 507 00:17:58,812 --> 00:18:00,314 {\an1}I don't know. 508 00:18:00,314 --> 00:18:02,149 {\an1}I'll figure that out in the next 24 hours. 509 00:18:02,149 --> 00:18:03,784 {\an1}I don't know if she's good at what she does or not, 510 00:18:03,784 --> 00:18:06,053 {\an1}but it doesn't matter 'cause you didn't set her up to succeed. 511 00:18:06,053 --> 00:18:07,588 {\an1}You let a guy come to the kitchen 512 00:18:07,588 --> 00:18:09,356 {\an1}who's wearing a sleeveless shirt. 513 00:18:09,356 --> 00:18:11,258 {\an1}You're not managing any rules. 514 00:18:11,258 --> 00:18:13,460 {\an1}I mean, here's the reality that you guys don't know. 515 00:18:13,460 --> 00:18:16,230 {\an1}This bar is losing how much a month, Will? 516 00:18:16,230 --> 00:18:17,564 {\an1}Ten to fifteen thousand. 517 00:18:17,564 --> 00:18:19,700 {\an1}Ten to fifteen thousand dollars a month. 518 00:18:19,700 --> 00:18:21,502 {\an1}Could you imagine? 519 00:18:21,502 --> 00:18:24,571 {\an1}How much longer till you lose your house, Will? 520 00:18:24,571 --> 00:18:27,341 {\an1}-A couple months. -A couple of months. 521 00:18:27,341 --> 00:18:29,610 {\an1}They are 60 days from losing their house. 522 00:18:29,610 --> 00:18:32,513 {\an1}Finding out Will and Candace are close to losing their home, 523 00:18:32,513 --> 00:18:34,615 {\an1}it's just sad that they'll lose this bar. 524 00:18:34,615 --> 00:18:36,750 {\an1}Then I lose my employment, 525 00:18:36,750 --> 00:18:38,218 {\an1}my way to take care of my kids. 526 00:18:38,218 --> 00:18:39,586 {\an1}Have you been in a bar business before? 527 00:18:39,586 --> 00:18:41,054 {\an1}Yes, sir. 528 00:18:41,054 --> 00:18:42,356 {\an1}-How many bars have you owned? -Seven. 529 00:18:42,356 --> 00:18:44,091 {\an1}Seven. Are any of them still in business? 530 00:18:44,091 --> 00:18:45,592 {\an1}-Four. -Four? 531 00:18:45,592 --> 00:18:47,995 {\an1}So what would you do if I wasn't here? 532 00:18:47,995 --> 00:18:50,230 {\an1}-We would have closed. -We would have closed. 533 00:18:51,865 --> 00:18:53,267 {\an1}Do you know what you're doing? 534 00:18:53,267 --> 00:18:55,536 {\an1}I don't know, Jon. 535 00:18:55,536 --> 00:18:56,970 {\an1}I try to give her space 536 00:18:56,970 --> 00:18:58,805 {\an1}to where she can grow into the position. 537 00:18:58,805 --> 00:19:00,240 {\an1}Did you ask him for help? 538 00:19:02,276 --> 00:19:03,810 {\an1}Did you know she was sinking? 539 00:19:03,810 --> 00:19:05,345 {\an1}Not like this. 540 00:19:07,414 --> 00:19:08,615 {\an1}Boy. 541 00:19:08,615 --> 00:19:09,883 {\an1}I gotta tell you I wouldn't let my wife 542 00:19:09,883 --> 00:19:11,618 {\an1}sink that low and not know it. 543 00:19:11,618 --> 00:19:14,855 {\an1}So you gotta take some responsibility for this, Will. 544 00:19:14,855 --> 00:19:17,758 {\an1}So the fact of the matter is you're Mr. Bar Guy, 545 00:19:17,758 --> 00:19:19,126 {\an1}you're Mr. Experience. 546 00:19:19,126 --> 00:19:20,661 {\an1}You put your wife in this environment. 547 00:19:20,661 --> 00:19:22,996 {\an1}It was a good idea to open this bar in this location 548 00:19:22,996 --> 00:19:24,865 {\an1}but you seem to have abandoned it 549 00:19:24,865 --> 00:19:26,266 {\an1}and left her to blame. 550 00:19:26,266 --> 00:19:27,835 {\an1}Either you're full of shit 551 00:19:27,835 --> 00:19:29,703 {\an1}or you're one of the stupidest bar owners I've ever met. 552 00:19:29,703 --> 00:19:31,171 {\an1}It's one of the two. 553 00:19:36,376 --> 00:19:37,978 {\an1}Either you're full of shit 554 00:19:37,978 --> 00:19:39,646 {\an1}or you're one of the stupidest bar owners I've ever met. 555 00:19:39,646 --> 00:19:40,981 {\an1}It's one of the two. 556 00:19:40,981 --> 00:19:42,516 {\an1}You should have seen the look on her face. 557 00:19:42,516 --> 00:19:43,884 {\an1}You should have seen the frustration. 558 00:19:43,884 --> 00:19:45,319 {\an1}You should have said, "Honey, what's going on? 559 00:19:45,319 --> 00:19:46,453 {\an1}Can I help you?" 560 00:19:46,453 --> 00:19:47,888 {\an1}It is very difficult 561 00:19:47,888 --> 00:19:49,489 {\an1}because there are lines between 562 00:19:49,489 --> 00:19:51,358 {\an1}like a business partner and a, a spouse. 563 00:19:51,358 --> 00:19:54,261 {\an1}I can get very upset with a failure at work, 564 00:19:54,261 --> 00:19:56,864 {\an1}and it is hard to turn that off once you do go home. 565 00:19:56,864 --> 00:19:58,398 {\an1}Okay. We got a lot of work to do. 566 00:19:58,398 --> 00:19:59,800 {\an1}I'm gonna bring my experts in. 567 00:19:59,800 --> 00:20:01,835 {\an1}Come on in, guys. 568 00:20:01,835 --> 00:20:03,670 {\an1}We gotta up our game here. 569 00:20:03,670 --> 00:20:06,607 {\an1}Derrick and Anthony will help us do that. 570 00:20:06,607 --> 00:20:07,841 {\an1}NARRATOR: For the bar, 571 00:20:07,841 --> 00:20:09,610 {\an1}Jon brings in Derrick Turner, 572 00:20:09,610 --> 00:20:11,712 {\an1}a mixologist from New York City 573 00:20:11,712 --> 00:20:13,514 {\an1}who's named the top 10 bartender 574 00:20:13,514 --> 00:20:15,215 {\an1}by Time Out Magazine. 575 00:20:15,215 --> 00:20:17,851 {\an1}Derrick has worked with both craft spirits brands 576 00:20:17,851 --> 00:20:20,053 {\an1}and major breweries across the country. 577 00:20:20,053 --> 00:20:22,222 {\an1}Okay. I wanna talk to the two of you for just a minute, 578 00:20:22,222 --> 00:20:23,957 {\an1}so why don't you guys go ahead and go to work? 579 00:20:23,957 --> 00:20:25,592 {\an1}Check out the bar with the bartenders, if you would. 580 00:20:25,592 --> 00:20:28,328 {\an1}Check out the kitchen. I'll be checking you guys in a minute. 581 00:20:31,198 --> 00:20:32,900 {\an1}I want just to pull you guys together, 582 00:20:32,900 --> 00:20:34,434 {\an1}-not pull you apart. -Uh-hmm. 583 00:20:34,434 --> 00:20:36,170 {\an1}I'm not here to--to be that. 584 00:20:36,170 --> 00:20:38,705 {\an1}Is there something that you need to talk about together 585 00:20:38,705 --> 00:20:39,740 {\an1}-to get better? -Oh, no. 586 00:20:39,740 --> 00:20:41,108 {\an1}We did last night. 587 00:20:41,108 --> 00:20:42,910 {\an1}When we argue or if I'm frustrated, 588 00:20:42,910 --> 00:20:44,811 {\an1}I just needed to go cool off by myself. 589 00:20:44,811 --> 00:20:46,680 {\an1}We used to fight a lot 590 00:20:46,680 --> 00:20:48,682 {\an1}when we had the other locations before this one. 591 00:20:48,682 --> 00:20:50,517 {\an1}We have very different management styles. 592 00:20:50,517 --> 00:20:52,085 {\an1}And when she wanted to open this bar, 593 00:20:52,085 --> 00:20:54,655 {\an1}she wanted to have her name and her footprint... 594 00:20:54,655 --> 00:20:56,256 {\an1}So you don't wanna step on her toes... 595 00:20:56,256 --> 00:20:57,925 {\an1}-Correct. -...'cause this is her baby. 596 00:20:57,925 --> 00:20:59,927 {\an1}-Right. -Then you gotta give him license to. 597 00:20:59,927 --> 00:21:02,863 {\an1}-Yes. -You have to tell him that that's okay. 598 00:21:02,863 --> 00:21:04,264 {\an1}That he can come in here and do this for you. 599 00:21:04,264 --> 00:21:06,233 {\an1}-You guys need each other now. -Right. 600 00:21:06,233 --> 00:21:08,101 {\an1}This is not the time for any kind of walls... 601 00:21:08,101 --> 00:21:09,736 {\an1}-Right. -...or break communication 602 00:21:09,736 --> 00:21:10,804 {\an1}or any of that. You with me, buddy? 603 00:21:10,804 --> 00:21:12,773 {\an1}-Yes, sir. -She needs you. 604 00:21:12,773 --> 00:21:14,741 {\an1}You know, last night, Will and I had some talks 605 00:21:14,741 --> 00:21:16,310 {\an1}when we got home. 606 00:21:16,310 --> 00:21:17,477 {\an1}We're on the same page. 607 00:21:17,477 --> 00:21:19,046 {\an1}But, at the end of the day, 608 00:21:19,046 --> 00:21:20,848 {\an1}this is my idea and my bar. 609 00:21:20,848 --> 00:21:23,550 {\an1}And I depend on him a lot and he depends on me as well. 610 00:21:23,550 --> 00:21:25,185 {\an1}-How you doing? -How you doing? 611 00:21:25,185 --> 00:21:26,720 {\an1}-Good. -Good? 612 00:21:26,720 --> 00:21:27,988 {\an1}We have a lot of stuff we have to work on. 613 00:21:27,988 --> 00:21:29,389 {\an1}Could I have a drink menu, please? 614 00:21:29,389 --> 00:21:31,024 {\an1}-I don't have one. -Oh, no drink menu? Okay. 615 00:21:31,024 --> 00:21:32,492 {\an1}You guys don't have a cocktail menu. 616 00:21:32,492 --> 00:21:33,794 {\an1}That's a big problem, right? 617 00:21:33,794 --> 00:21:36,096 {\an1}There is absolutely no cocktail menu. 618 00:21:36,096 --> 00:21:37,798 {\an1}We're starting with a blank slate, 619 00:21:37,798 --> 00:21:39,533 {\an1}so we need to build up from the ground floor 620 00:21:39,533 --> 00:21:40,968 {\an1}and get them to a sky-riser. 621 00:21:40,968 --> 00:21:43,770 {\an1}-I'm going to have Emily-- -Okay. 622 00:21:43,770 --> 00:21:45,405 {\an1}--and Jason, I'm gonna have you guys 623 00:21:45,405 --> 00:21:48,141 {\an1}come back individually and make a margarita for me. 624 00:21:48,141 --> 00:21:50,077 {\an1}I couldn't see what happened last night 625 00:21:50,077 --> 00:21:52,646 {\an1}but it sounds like it was pretty bad. 626 00:21:53,480 --> 00:21:54,515 {\an1}[coughs] 627 00:21:54,515 --> 00:21:55,916 {\an1}It's not great. 628 00:21:55,916 --> 00:21:57,518 {\an1}I really need to test their skills, 629 00:21:57,518 --> 00:22:00,220 {\an1}see where their level is at, and then adjust from there. 630 00:22:00,220 --> 00:22:03,223 {\an1}Consistency is so important because that's your money, 631 00:22:03,223 --> 00:22:05,292 {\an1}that's your clientele, and that's your drink. 632 00:22:05,292 --> 00:22:08,028 {\an1}If they're off, you're losing money. 633 00:22:09,663 --> 00:22:12,232 {\an1}That's very sour. -Okay. 634 00:22:14,134 --> 00:22:16,036 {\an1}That's even more sour and a little bitter. 635 00:22:16,036 --> 00:22:17,971 {\an1}So that's something that we have to work on. 636 00:22:17,971 --> 00:22:21,375 {\an1}Now, this drink is called the Cowboy Ranch Water. 637 00:22:21,375 --> 00:22:23,243 {\an1}So we're gonna start off with equal parts, 638 00:22:23,243 --> 00:22:25,579 {\an1}one ounce of lime and grape juice, 639 00:22:25,579 --> 00:22:27,514 {\an1}three-fourths of an ounce of agave, 640 00:22:27,514 --> 00:22:29,049 {\an1}-two ounces of what? -Tequila. 641 00:22:29,049 --> 00:22:31,251 {\an1}There we go. Ice it up. 642 00:22:36,056 --> 00:22:38,125 {\an1}Pop it. 643 00:22:38,125 --> 00:22:42,062 {\an1}Spritz. And that is a Cowboy Ranch Water. 644 00:22:42,062 --> 00:22:44,064 {\an1}Guys, we have a lot of training to do. 645 00:22:44,064 --> 00:22:46,466 {\an1}We have to get this bar ready for stress test. 646 00:22:46,466 --> 00:22:47,467 {\an1}Let's do this. 647 00:22:47,467 --> 00:22:48,535 {\an1}Let's get this, all right? 648 00:22:48,535 --> 00:22:49,636 {\an1}-Let's do it. -We got this. 649 00:22:49,636 --> 00:22:50,737 {\an1}Hello, everyone. 650 00:22:50,737 --> 00:22:52,339 {\an1}Tyler, you look good in sleeves. 651 00:22:52,339 --> 00:22:53,807 {\an1}I try. [chuckles] 652 00:22:53,807 --> 00:22:55,742 {\an1}Last night, this kitchen was a disaster. 653 00:22:55,742 --> 00:22:58,512 {\an1}Handling of food was a big concern. 654 00:22:58,512 --> 00:22:59,546 {\an1}We have a lot of work to do. 655 00:22:59,546 --> 00:23:01,048 {\an1}So, important, 656 00:23:01,048 --> 00:23:02,516 {\an1}you should always have a glove. 657 00:23:02,516 --> 00:23:05,552 {\an1}Today, I'm gonna introduce chili con queso nachos. 658 00:23:05,552 --> 00:23:08,088 {\an1}We're gonna take nachos, something that's very classic 659 00:23:08,088 --> 00:23:10,524 {\an1}in a "sports bar" type of ambience, 660 00:23:10,524 --> 00:23:11,758 {\an1}but giving it an elevation. 661 00:23:11,758 --> 00:23:13,093 {\an1}All right. 662 00:23:13,093 --> 00:23:14,795 {\an1}Corn tortillas, homemade beautiful queso, 663 00:23:14,795 --> 00:23:17,197 {\an1}homemade chili, a fresh pico de gallo, 664 00:23:17,197 --> 00:23:20,467 {\an1}a little scallion, and crushed nachos. 665 00:23:20,467 --> 00:23:22,536 {\an1}Everything made in house. 666 00:23:22,536 --> 00:23:24,204 {\an1}Whenever you're cooking, 667 00:23:24,204 --> 00:23:26,406 {\an1}the more you learn, the better shit comes out. 668 00:23:26,406 --> 00:23:30,043 {\an1}I've kind of lost my spark in the past couple months, 669 00:23:30,043 --> 00:23:32,779 {\an1}but I think I can get it back 670 00:23:32,779 --> 00:23:34,181 {\an1}and it's gonna be pretty awesome. 671 00:23:34,181 --> 00:23:35,916 {\an1}All right. We have a lot of work to do. 672 00:23:35,916 --> 00:23:37,251 {\an1}We're gonna have to stress test tonight. 673 00:23:37,251 --> 00:23:38,685 {\an1}John's gonna feel this place. 674 00:23:38,685 --> 00:23:39,753 {\an1}-ALL: All right. -We're gonna have 675 00:23:39,753 --> 00:23:41,321 {\an1}to come together, teamwork, 676 00:23:41,321 --> 00:23:43,190 {\an1}and let's, let's knock it out of the park, all right? 677 00:23:43,190 --> 00:23:44,892 {\an1}-Yes. -It's gonna be stressful. 678 00:23:44,892 --> 00:23:46,760 {\an1}-Yes. -But, hey, we're, starting 679 00:23:46,760 --> 00:23:48,562 {\an1}-to go up. -But better than last night. 680 00:23:48,562 --> 00:23:50,397 {\an1}Yes. 681 00:23:50,397 --> 00:23:53,767 {\an1}[upbeat music playing] 682 00:23:53,767 --> 00:23:55,569 {\an1}-Jason, we good? -Yes, sir. 683 00:23:55,569 --> 00:23:56,737 {\an1}Ready to rock and roll? 684 00:23:56,737 --> 00:23:58,205 {\an1}Gonna need to stress this. 685 00:23:58,205 --> 00:23:59,907 {\an1}I'm a little worried about them memorizing 686 00:23:59,907 --> 00:24:01,775 {\an1}the cocktails and just communicating. 687 00:24:01,775 --> 00:24:03,410 {\an1}So we'll see what happens. 688 00:24:03,410 --> 00:24:05,879 {\an1}Somebody told me a phoenix rises from the ashes. 689 00:24:05,879 --> 00:24:07,214 {\an1}-There you go. -All right. 690 00:24:07,214 --> 00:24:09,449 {\an1}I got my pad. I got my pen. 691 00:24:09,449 --> 00:24:11,051 {\an1}It's gonna be a doozy. 692 00:24:11,051 --> 00:24:12,553 {\an1}I'm a little nervous tonight 'cause everything 693 00:24:12,553 --> 00:24:15,088 {\an1}kind of comes in at once and everybody learning 694 00:24:15,088 --> 00:24:16,423 {\an1}all the new stuff. 695 00:24:16,423 --> 00:24:19,159 {\an1}We may be really getting our butts kicked. 696 00:24:19,159 --> 00:24:21,061 {\an1}You know the table numbers, right? 697 00:24:21,061 --> 00:24:22,462 {\an1}-I made them up. -One-- 698 00:24:22,462 --> 00:24:24,531 {\an1}Eleven, twenty-one, and thirty-one. 699 00:24:24,531 --> 00:24:27,267 {\an1}I hope Will and I can work as a team tonight 700 00:24:27,267 --> 00:24:29,469 {\an1}and kind of feed off of each other 701 00:24:29,469 --> 00:24:30,704 {\an1}and help each other out. 702 00:24:30,704 --> 00:24:32,072 {\an1}We'll see how it goes. 703 00:24:35,075 --> 00:24:38,378 {\an1}All right. So I got about 40, 45 people out there. 704 00:24:38,378 --> 00:24:41,081 {\an1}I'm gonna let them all in at once on purpose, guys. 705 00:24:41,081 --> 00:24:42,783 {\an1}It's a stress test. 706 00:24:42,783 --> 00:24:45,519 {\an1}Where do you think your best place is tonight, Candace? 707 00:24:45,519 --> 00:24:48,455 {\an1}I thought I would work the floor and have Will expo, 708 00:24:48,455 --> 00:24:50,324 {\an1}and we would talk and kind of switch out running 709 00:24:50,324 --> 00:24:51,792 {\an1}the food and out being on the floor. 710 00:24:51,792 --> 00:24:52,960 {\an1}Okay. 711 00:24:52,960 --> 00:24:54,161 {\an1}So then if that's the case, 712 00:24:54,161 --> 00:24:55,963 {\an1}then where do you see Kelsey? 713 00:24:55,963 --> 00:24:58,265 {\an1}Helping with the bar and if I need help 714 00:24:58,265 --> 00:24:59,967 {\an1}-on the floor as well. -Okay. 715 00:24:59,967 --> 00:25:02,002 {\an1}Make sure that everybody understands their role 716 00:25:02,002 --> 00:25:03,670 {\an1}completely and make sure 717 00:25:03,670 --> 00:25:05,706 {\an1}that we're set up to communicate with each other. 718 00:25:05,706 --> 00:25:07,074 {\an1}That's the key, okay? 719 00:25:07,074 --> 00:25:08,242 {\an1}-Got it. -All right. 720 00:25:08,242 --> 00:25:09,576 {\an1}-Go do you thing. -All right. 721 00:25:09,576 --> 00:25:11,278 {\an1}-Go team. One, two, three. -ALL: Go team. 722 00:25:11,278 --> 00:25:13,914 {\an1}[laughter] That did not sound very strong. 723 00:25:15,649 --> 00:25:17,251 {\an1}Hello. 724 00:25:17,251 --> 00:25:19,486 {\an1}Everybody come in to Ace's. 725 00:25:19,486 --> 00:25:21,555 {\an1}[cheers and applause] 726 00:25:21,555 --> 00:25:23,323 {\an1}[upbeat music playing] 727 00:25:23,323 --> 00:25:24,358 {\an1}Come in. 728 00:25:24,358 --> 00:25:25,893 {\an1}-Welcome. Welcome. -Hello. 729 00:25:25,893 --> 00:25:27,494 {\an1}Hi. Do you know what you want to drink? 730 00:25:27,494 --> 00:25:30,364 {\an1}Yeah. I want to try the Cowboy Ranch Water. 731 00:25:30,364 --> 00:25:31,932 {\an1}-Okay. -Do you want the nachos? 732 00:25:31,932 --> 00:25:33,467 {\an1}-Yes. -Got it? 733 00:25:33,467 --> 00:25:35,736 {\an1}Okay. Three nachos and three of the Longhorns? 734 00:25:35,736 --> 00:25:37,037 {\an1}-Yeah. -Perfect. 735 00:25:37,037 --> 00:25:38,372 {\an1}-Thank you. -How you doing, guys? 736 00:25:38,372 --> 00:25:39,840 {\an1}-Good. Good. -Do me a favor. 737 00:25:39,840 --> 00:25:41,675 {\an1}One of you, turn your stopwatch on. 738 00:25:41,675 --> 00:25:42,843 {\an1}-Okay. -I wanna see how long 739 00:25:42,843 --> 00:25:43,977 {\an1}it takes you to get drinks, okay? 740 00:25:43,977 --> 00:25:46,246 {\an1}-Okay. -Cool. Thank you. 741 00:25:46,246 --> 00:25:49,116 {\an1}A little bit nervous. Not gonna lie. 742 00:25:49,116 --> 00:25:51,752 {\an1}You actually already messed up. Your specs are off. 743 00:25:51,752 --> 00:25:53,387 {\an1}-Okay. -Gotta take it from you. 744 00:25:53,387 --> 00:25:55,055 {\an1}-Okay. -Remember, two ounces, 745 00:25:55,055 --> 00:25:56,657 {\an1}-four ounces. -Yes. 746 00:25:56,657 --> 00:25:58,091 {\an1}-All right. -All right. 747 00:25:58,091 --> 00:25:59,793 {\an1}-Let's get her, T. -Rock and roll. 748 00:25:59,793 --> 00:26:01,528 {\an1}Three nachos right off the bat. 749 00:26:01,528 --> 00:26:03,497 {\an1}You know, I gotta dump that. Specs were off. 750 00:26:03,497 --> 00:26:06,266 {\an1}-Okay. -Can we do that again? 751 00:26:06,266 --> 00:26:08,802 {\an1}You know, the first 10 minutes are so critical. 752 00:26:08,802 --> 00:26:11,238 {\an1}Either they get the orders in and drink start to flow 753 00:26:11,238 --> 00:26:15,042 {\an1}in the next five or six minutes or they don't. 754 00:26:15,042 --> 00:26:16,643 {\an1}Then the whole thing's gonna break down. 755 00:26:16,643 --> 00:26:19,279 {\an1}You got people in front of you that doesn't have drinks. 756 00:26:19,279 --> 00:26:21,048 {\an1}I'm gotta take it from you. 757 00:26:21,048 --> 00:26:22,983 {\an1}You did an ounce and a half, not two ounces. 758 00:26:22,983 --> 00:26:24,785 {\an1}-Darn it. -You gotta do it again. 759 00:26:24,785 --> 00:26:26,486 {\an1}-Okay. -You didn't muddle. 760 00:26:26,486 --> 00:26:28,689 {\an1}Okay. 761 00:26:28,689 --> 00:26:31,124 {\an1}That's a popular item right off the bat. 762 00:26:31,124 --> 00:26:33,360 {\an1}You got two more chili con queso. 763 00:26:33,360 --> 00:26:37,631 {\an1}So that's three, four, five, six, seven all day. 764 00:26:37,631 --> 00:26:39,533 {\an1}Son a bitch. 765 00:26:39,533 --> 00:26:41,301 {\an1}So talking to you. You get the food orders in? 766 00:26:41,301 --> 00:26:43,003 {\an1}-Yes, sir. -Okay. 767 00:26:43,003 --> 00:26:44,304 {\an1}When you're done-- check your floor, Candace, 768 00:26:44,304 --> 00:26:45,939 {\an1}-when you're done. -Yes, sir. 769 00:26:45,939 --> 00:26:48,275 {\an1}All right. Looks good, Tyler. 770 00:26:48,275 --> 00:26:49,643 {\an1}How we doing, chef? 771 00:26:49,643 --> 00:26:50,944 {\an1}He's, he's getting there. 772 00:26:50,944 --> 00:26:52,112 {\an1}We, we all of a sudden were slammed here. 773 00:26:52,112 --> 00:26:53,814 {\an1}-We got a lot of tickets. -Okay. 774 00:26:53,814 --> 00:26:56,550 {\an1}But he's still filling out these tables here, so-- 775 00:26:56,550 --> 00:26:58,752 {\an1}Nice-looking plate. Looks better, doesn't it, Will? 776 00:26:58,752 --> 00:27:00,153 {\an1}Yes, sir. 777 00:27:02,789 --> 00:27:03,957 {\an1}Too much lemon in both of them. 778 00:27:03,957 --> 00:27:05,692 {\an1}-Okay. -No good. 779 00:27:06,927 --> 00:27:08,295 {\an1}Did you guys have nachos? 780 00:27:08,295 --> 00:27:13,634 {\an1}There you go. And table 24. 781 00:27:15,302 --> 00:27:17,037 {\an1}You guys have another nacho? No. 782 00:27:17,037 --> 00:27:18,772 {\an1}Yours? I got you there. Sorry about that. 783 00:27:18,772 --> 00:27:22,209 {\an1}So, see, the issue is now, you're, you're moving quick 784 00:27:22,209 --> 00:27:23,577 {\an1}and more efficient, 785 00:27:23,577 --> 00:27:25,879 {\an1}but now food's sitting in the window. 786 00:27:25,879 --> 00:27:27,814 {\an1}So that's telling me something's going on out there. 787 00:27:27,814 --> 00:27:29,349 {\an1}So they didn't-- they didn't bring it to you 788 00:27:29,349 --> 00:27:30,717 {\an1}or you haven't ordered yet? 789 00:27:30,717 --> 00:27:32,286 {\an1}We ordered. They haven't brought it to us. 790 00:27:32,286 --> 00:27:34,154 {\an1}Who's got 24? They've already got nachos. 791 00:27:34,154 --> 00:27:35,322 {\an1}We need some food runners here. 792 00:27:35,322 --> 00:27:37,024 {\an1}What's our take on time, guys? 793 00:27:37,024 --> 00:27:39,226 {\an1}Right now, he's putting food up-- 794 00:27:39,226 --> 00:27:40,727 {\an1}-We're sitting... -...but they're sitting 795 00:27:40,727 --> 00:27:42,362 {\an1}in the window longer than what--he's quick enough. 796 00:27:42,362 --> 00:27:43,797 {\an1}-Okay. So that's our problem. -Okay. On it. 797 00:27:43,797 --> 00:27:45,499 {\an1}-Follow it up, Candace. -Okay. 798 00:27:45,499 --> 00:27:47,167 {\an1}Do what you gotta do out there but just make it happen. 799 00:27:47,167 --> 00:27:49,203 {\an1}-Okay. -All right. How we doing? 800 00:27:49,203 --> 00:27:50,838 {\an1}She's about to run into some service problems. 801 00:27:50,838 --> 00:27:52,539 {\an1}-Why? What's going on? -Service, service tickets 802 00:27:52,539 --> 00:27:54,208 {\an1}are starting come out so she needs to handle the bar 803 00:27:54,208 --> 00:27:56,243 {\an1}and make sure service is gonna [indistinct] too. 804 00:27:56,243 --> 00:27:57,344 {\an1}Yup. So let's see how they do this. 805 00:27:57,344 --> 00:27:58,879 {\an1}-Yup. -Hey, what is that? 806 00:27:58,879 --> 00:28:01,648 {\an1}-What did you just make? -Two of the Longhorn Teas. 807 00:28:01,648 --> 00:28:03,951 {\an1}I have to do a third one but he tossed one of mine 808 00:28:03,951 --> 00:28:06,186 {\an1}-so I gotta remake that one. -Okay. 809 00:28:06,186 --> 00:28:08,255 {\an1}And then I need a Longhorn and a Cowboy. 810 00:28:08,255 --> 00:28:10,157 {\an1}-And two Cowboys, right? -Yup. 811 00:28:10,157 --> 00:28:11,525 {\an1}-Kelsey? -Yes, sir. 812 00:28:11,525 --> 00:28:12,993 {\an1}First of all, there's no silver on the table 813 00:28:12,993 --> 00:28:14,061 {\an1}and there's no drinks on the table. 814 00:28:14,061 --> 00:28:15,629 {\an1}So what are you gonna do? 815 00:28:15,629 --> 00:28:17,598 {\an1}I am going to grab that as soon as I drop this off. 816 00:28:17,598 --> 00:28:18,899 {\an1}Okay. 817 00:28:18,899 --> 00:28:20,400 {\an1}All right, you guys, I'm gonna grab you silverware 818 00:28:20,400 --> 00:28:21,768 {\an1}and I'm gonna to grab you some waters 819 00:28:21,768 --> 00:28:23,604 {\an1}while you're waiting on your drinks, okay? 820 00:28:23,604 --> 00:28:25,339 {\an1}Thank you. 821 00:28:25,339 --> 00:28:28,108 {\an1}The service bar is behind. They don't have drinks. 822 00:28:28,108 --> 00:28:30,244 {\an1}Our sequencing is falling apart. 823 00:28:30,244 --> 00:28:32,646 {\an1}And now they'll never get it back together again. 824 00:28:32,646 --> 00:28:35,148 {\an1}-I gotta take it from you. -Okay. 825 00:28:36,283 --> 00:28:38,619 {\an1}You know I gotta toss them, right? 826 00:28:40,020 --> 00:28:42,689 {\an1}I need a Cowboy Ranch Water right now. 827 00:28:50,197 --> 00:28:51,765 {\an1}I need a Cowboy Ranch Water right now. 828 00:28:51,765 --> 00:28:53,300 {\an1}Oh. I'm doing it right now. 829 00:28:53,300 --> 00:28:55,002 {\an1}Candace, I want you to see what's going on. 830 00:28:55,002 --> 00:28:56,603 {\an1}Kelsey just rushed through to a table. 831 00:28:56,603 --> 00:28:58,105 {\an1}-They have no silverware. -Okay. 832 00:28:58,105 --> 00:28:59,840 {\an1}-They don't have drinks. -Uh-hmm. 833 00:28:59,840 --> 00:29:01,575 {\an1}So the food's coming out before the drinks. 834 00:29:01,575 --> 00:29:03,043 {\an1}-Yes. -So be assertive. Get ahead of it as much as you can. 835 00:29:03,043 --> 00:29:05,012 {\an1}-So that's 21 and 23. Okay. -Okay? 836 00:29:05,012 --> 00:29:07,347 {\an1}Got it. Twenty-three. 837 00:29:07,347 --> 00:29:10,050 {\an1}Who's got 23? This one. 838 00:29:10,050 --> 00:29:12,719 {\an1}I need three Longhorn Teas. 839 00:29:12,719 --> 00:29:14,555 {\an1}-On it. Right now, ma'am. -Thank you. 840 00:29:14,555 --> 00:29:16,223 {\an1}Three Longhorn Teas. 841 00:29:16,223 --> 00:29:17,858 {\an1}Did you get silverware to that table or do I need to? 842 00:29:17,858 --> 00:29:19,193 {\an1}Yes, ma'am. Got it. 843 00:29:19,193 --> 00:29:20,761 {\an1}Sorry about the wait on the drinks, you guys. 844 00:29:20,761 --> 00:29:21,895 {\an1}I'll go check on that. 845 00:29:21,895 --> 00:29:24,698 {\an1}Hey, I need a Ranch Water. 846 00:29:24,698 --> 00:29:26,166 {\an1}What--yes, ma'am. Right now. 847 00:29:26,166 --> 00:29:29,870 {\an1}-Oh, you're finally moving now? -I am. 848 00:29:29,870 --> 00:29:32,172 {\an1}Oh, this is the fourth spot down at the bottom. 849 00:29:32,172 --> 00:29:33,774 {\an1}-We run them-- -You got what you ordered? 850 00:29:33,774 --> 00:29:34,908 {\an1}You got all your drinks and everything? 851 00:29:34,908 --> 00:29:36,577 {\an1}-Yup. -12:30. Okay. 852 00:29:36,577 --> 00:29:39,546 {\an1}-Not so bad. Okay. -There you go. 853 00:29:39,546 --> 00:29:41,448 {\an1}-Thank you. -You're welcome. 854 00:29:41,448 --> 00:29:42,649 {\an1}They did dig out. 855 00:29:42,649 --> 00:29:44,918 {\an1}The bartenders actually dug out. 856 00:29:44,918 --> 00:29:46,019 {\an1}The kitchen did pretty well. 857 00:29:46,019 --> 00:29:48,021 {\an1}The systems didn't work 858 00:29:48,021 --> 00:29:50,023 {\an1}but the employees did. 859 00:29:50,023 --> 00:29:52,492 {\an1}Here's a chance here to turn this bar around. 860 00:29:52,492 --> 00:29:54,127 {\an1}They did better than I thought. 861 00:29:54,127 --> 00:29:55,929 {\an1}-Thank you, sweetie. -You're welcome. 862 00:29:55,929 --> 00:29:58,232 {\an1}Everybody, listen up. This is Candace. 863 00:29:58,232 --> 00:29:59,867 {\an1}She owns this place. 864 00:29:59,867 --> 00:30:02,769 {\an1}[cheers and applause] 865 00:30:02,769 --> 00:30:04,638 {\an1}You know, for a Bar Rescue stress test, 866 00:30:04,638 --> 00:30:06,240 {\an1}they did pretty good, didn't they? 867 00:30:06,240 --> 00:30:07,307 {\an1}Jason, good job. 868 00:30:07,307 --> 00:30:08,342 {\an1}Emily, good job. 869 00:30:08,342 --> 00:30:10,310 {\an1}Tyler, good job in the back. 870 00:30:10,310 --> 00:30:11,845 {\an1}Good leadership, Kelsey. 871 00:30:11,845 --> 00:30:13,680 {\an1}Hopefully, this is our breakthrough 872 00:30:13,680 --> 00:30:16,149 {\an1}and I hope I'll be more supported as a manager. 873 00:30:16,149 --> 00:30:19,553 {\an1}I genuinely want this place to succeed and I, 874 00:30:19,553 --> 00:30:21,555 {\an1}I just need guidance. 875 00:30:21,555 --> 00:30:22,856 {\an1}Come on back Friday night. 876 00:30:22,856 --> 00:30:24,258 {\an1}We're gonna fix this place up. 877 00:30:24,258 --> 00:30:26,360 {\an1}And you're gonna see her with the biggest smile 878 00:30:26,360 --> 00:30:27,427 {\an1}she's ever had. 879 00:30:27,427 --> 00:30:28,662 {\an1}[cheers and applause] 880 00:30:28,662 --> 00:30:30,998 {\an1}We ended up doing really well tonight. 881 00:30:30,998 --> 00:30:32,633 {\an1}We were all communicating. 882 00:30:32,633 --> 00:30:34,067 {\an1}Even Will and I were communicating. 883 00:30:34,067 --> 00:30:35,969 {\an1}I think we kicked butt tonight quite frankly, 884 00:30:35,969 --> 00:30:38,038 {\an1}so I think it's only going to be better tomorrow. 885 00:30:38,038 --> 00:30:40,274 {\an1}Let's close this out, finish up 'cause we got 886 00:30:40,274 --> 00:30:41,308 {\an1}to go to work, okay? 887 00:30:41,308 --> 00:30:43,477 {\an1}Will do. Yes. 888 00:30:43,477 --> 00:30:44,912 {\an1}Yay. 889 00:30:45,646 --> 00:30:48,482 {\an1}Okay. We did this. 890 00:30:48,482 --> 00:30:49,683 {\an1}Look at this for a minute, guys. 891 00:30:49,683 --> 00:30:51,718 {\an1}So this is the colonies, 892 00:30:51,718 --> 00:30:53,187 {\an1}which is this area of Dallas. 893 00:30:53,187 --> 00:30:56,757 {\an1}Ninety-seven thousand per household median income. 894 00:30:56,757 --> 00:30:58,559 {\an1}So this is an affluent community. 895 00:30:58,559 --> 00:30:59,993 {\an1}Look at all the houses. 896 00:30:59,993 --> 00:31:01,428 {\an1}You got lunch business here, don't you? 897 00:31:01,428 --> 00:31:02,930 {\an1}-Big time. -You got dinner business here, 898 00:31:02,930 --> 00:31:04,298 {\an1}-don't you? -Absolutely. 899 00:31:04,298 --> 00:31:06,733 {\an1}Guys, this is a great marketplace. 900 00:31:06,733 --> 00:31:08,302 {\an1}But every one of these orange dots 901 00:31:08,302 --> 00:31:09,736 {\an1}is a competitive bar. 902 00:31:09,736 --> 00:31:11,939 {\an1}We gotta come up with a concept that sets this place apart. 903 00:31:11,939 --> 00:31:13,407 {\an1}And here's what gets me. 904 00:31:13,407 --> 00:31:14,975 {\an1}I walk up to the front of the building and 905 00:31:14,975 --> 00:31:18,312 {\an1}it says Ace's Sports Hangar. 906 00:31:18,312 --> 00:31:20,147 {\an1}-What's a sports hangar? -It's--[laughs] 907 00:31:20,147 --> 00:31:23,250 {\an1}I don't know. So we got a branding issue here. 908 00:31:23,250 --> 00:31:26,820 {\an1}So I wanna position this as a real sports environment, 909 00:31:26,820 --> 00:31:29,323 {\an1}but I wanna keep it family friendly. 910 00:31:29,323 --> 00:31:31,859 {\an1}What kind of cocktails do you sense here? 911 00:31:31,859 --> 00:31:33,327 {\an1}We have to have something that's clean, crisp, 912 00:31:33,327 --> 00:31:35,362 {\an1}refreshing that you can have a few of. 913 00:31:35,362 --> 00:31:37,764 {\an1}And, you know, whiskey is huge growth in Texas now. 914 00:31:37,764 --> 00:31:39,199 {\an1}-Of course. -So we gotta have 915 00:31:39,199 --> 00:31:41,301 {\an1}a great whiskey cocktail so that we can capture 916 00:31:41,301 --> 00:31:43,770 {\an1}all those trends. What kind of food program? 917 00:31:43,770 --> 00:31:45,239 {\an1}You started great with the nacho, Chef. 918 00:31:45,239 --> 00:31:46,640 {\an1}-Yeah. -You fixed this environment. 919 00:31:46,640 --> 00:31:48,108 {\an1}Where else do we go? 920 00:31:48,108 --> 00:31:49,810 {\an1}-I think Tex-Mex. -That goes great with whisky. 921 00:31:49,810 --> 00:31:51,745 {\an1}-Absolutely. -Goes great with a margarita. 922 00:31:51,745 --> 00:31:53,180 {\an1}We're starting to come together with a plan 923 00:31:53,180 --> 00:31:55,048 {\an1}-that makes some sense. -Absolutely. 924 00:31:55,048 --> 00:31:56,583 {\an1}All right, guys. It's a little late. 925 00:31:56,583 --> 00:31:57,784 {\an1}-I'll buy the coffee? -Copy that. 926 00:31:57,784 --> 00:31:58,852 {\an1}All right. Let's go and do this. 927 00:31:58,852 --> 00:32:00,354 {\an1}All righty. 928 00:32:01,655 --> 00:32:04,892 {\an1}[upbeat music playing] 929 00:32:07,928 --> 00:32:10,130 {\an1}Listen, I did not have a lot of faith 930 00:32:10,130 --> 00:32:12,399 {\an1}in you guys last night but you pulled through. 931 00:32:12,399 --> 00:32:14,668 {\an1}The stress test last night went really well. 932 00:32:14,668 --> 00:32:16,103 {\an1}A lot better than I expected. 933 00:32:16,103 --> 00:32:17,638 {\an1}But it wasn't perfect. 934 00:32:17,638 --> 00:32:19,573 {\an1}I'm looking forward to these guys just honing in 935 00:32:19,573 --> 00:32:20,841 {\an1}and making sure that they know 936 00:32:20,841 --> 00:32:22,109 {\an1}their drinks, they know the technique, 937 00:32:22,109 --> 00:32:23,577 {\an1}and they're comfortable to get them 938 00:32:23,577 --> 00:32:24,912 {\an1}where they need to be. 939 00:32:24,912 --> 00:32:26,346 {\an1}With that being said, Jon and I created 940 00:32:26,346 --> 00:32:28,315 {\an1}three new cocktails for your cocktail menu 941 00:32:28,315 --> 00:32:30,984 {\an1}on top of the three that you learned yesterday, all right? 942 00:32:30,984 --> 00:32:32,753 {\an1}So the first cocktail is gonna be called 943 00:32:32,753 --> 00:32:34,221 {\an1}Heads On Tails. 944 00:32:34,221 --> 00:32:36,290 {\an1}We're gonna start off with three-quarters 945 00:32:36,290 --> 00:32:37,891 {\an1}of an ounce orange liqueur, three-quarters 946 00:32:37,891 --> 00:32:40,661 {\an1}of an ounce of lemon, two ounces of bourbon. 947 00:32:40,661 --> 00:32:42,596 {\an1}Ice it up. 948 00:32:42,596 --> 00:32:44,164 {\an1}Over the shoulder. 949 00:32:45,499 --> 00:32:46,600 {\an1}Pop it at four. 950 00:32:48,035 --> 00:32:50,204 {\an1}Navel to navel. Spitz. 951 00:32:50,204 --> 00:32:53,207 {\an1}And that, ladies and gentlemen, is Heads On Tails. 952 00:32:53,207 --> 00:32:54,875 {\an1}What do you think of this cocktail? 953 00:32:54,875 --> 00:32:56,276 {\an1}It's very complex. It has the different layers 954 00:32:56,276 --> 00:32:57,778 {\an1}-that you were talking about. -Yeah. 955 00:32:57,778 --> 00:32:59,880 {\an1}-I think it's very nice. -Hello. 956 00:32:59,880 --> 00:33:01,014 {\an1}-Hello. -Hello. 957 00:33:01,014 --> 00:33:02,282 {\an1}Hello, everyone. 958 00:33:02,282 --> 00:33:04,952 {\an1}So stress test, you did pretty well 959 00:33:04,952 --> 00:33:07,721 {\an1}and they love the nachos, all right? 960 00:33:07,721 --> 00:33:09,256 {\an1}So I'm gonna jump right into it. 961 00:33:09,256 --> 00:33:12,226 {\an1}So today we're gonna introduce a Latin Tex-Mex dish. 962 00:33:12,226 --> 00:33:14,628 {\an1}I think the Ace's customers are really gonna love it. 963 00:33:14,628 --> 00:33:17,164 {\an1}When I think of Texas, I think of that Tex-Mex 964 00:33:17,164 --> 00:33:18,732 {\an1}kind of influence, right? 965 00:33:18,732 --> 00:33:20,267 {\an1}-Uh-hmm. -So a classic torta. 966 00:33:20,267 --> 00:33:22,269 {\an1}So you got this beautiful bread here. 967 00:33:22,269 --> 00:33:25,105 {\an1}Then we have our barbecue pulled pork. 968 00:33:25,105 --> 00:33:27,007 {\an1}A nice refreshing coleslaw. 969 00:33:27,007 --> 00:33:28,876 {\an1}These little onion straws on there. 970 00:33:28,876 --> 00:33:30,310 {\an1}And then a little cilantro. 971 00:33:30,310 --> 00:33:32,312 {\an1}Here's a classic of cultures. 972 00:33:32,312 --> 00:33:34,047 {\an1}-All right. -A full course torta 973 00:33:34,047 --> 00:33:37,451 {\an1}with coleslaw and crispy onion straws. 974 00:33:37,451 --> 00:33:38,652 {\an1}That's damn right. 975 00:33:38,652 --> 00:33:40,721 {\an1}That pulled pork was actually pretty awesome. 976 00:33:40,721 --> 00:33:42,222 {\an1}Uh-hmm. 977 00:33:42,222 --> 00:33:44,024 {\an1}The costumers, they're gonna like every bit of it. 978 00:33:44,024 --> 00:33:45,959 {\an1}-This is very good. -All right. 979 00:33:45,959 --> 00:33:48,295 {\an1}We're gonna rock it. I feel good about it, okay? 980 00:33:48,295 --> 00:33:49,863 {\an1}-Yes. Let's do it. -Let's do it. 981 00:33:49,863 --> 00:33:51,498 {\an1}Let's get to work. We'll start prepping. 982 00:33:51,498 --> 00:33:53,200 {\an1}-All right. -All right. Let's do it. 983 00:33:53,200 --> 00:33:56,403 {\an1}[upbeat music playing] 984 00:33:56,403 --> 00:33:58,805 {\an1}So what's your plan for down here? 985 00:33:58,805 --> 00:34:00,240 {\an1}My thought was the tables. 986 00:34:00,240 --> 00:34:02,009 {\an1}There's so many tables going against the wall, 987 00:34:02,009 --> 00:34:04,244 {\an1}making it just look like it kind of-- 988 00:34:04,244 --> 00:34:05,846 {\an1}like it just disappears. 989 00:34:05,846 --> 00:34:07,314 {\an1}You know, we got a good plan. 990 00:34:07,314 --> 00:34:09,949 {\an1}You know, we have to take this huge, tall space. 991 00:34:09,949 --> 00:34:11,752 {\an1}I gotta make it seem shorter. 992 00:34:11,752 --> 00:34:14,321 {\an1}So we're doing that from a design perspective. 993 00:34:14,321 --> 00:34:19,059 {\an1}If we drop a wall, down the center here-- 994 00:34:19,059 --> 00:34:21,027 {\an1}-Uh-hmm. ---low tables dining, 995 00:34:21,027 --> 00:34:22,629 {\an1}high tables bar, 996 00:34:22,629 --> 00:34:24,630 {\an1}we've cut it side to side. 997 00:34:24,630 --> 00:34:27,734 {\an1}I need to make it seem narrower 'cause it's just a wide 998 00:34:27,734 --> 00:34:29,203 {\an1}big sea of tables. 999 00:34:29,203 --> 00:34:31,505 {\an1}We're figuring that out. We can accomplish that. 1000 00:34:31,505 --> 00:34:33,172 {\an1}Two incomplete stations here, Jim. 1001 00:34:33,172 --> 00:34:35,342 {\an1}So are we able to get a sink? 1002 00:34:35,342 --> 00:34:37,110 {\an1}We're hoping to source one. 1003 00:34:37,110 --> 00:34:39,478 {\an1}The fact is there's serious supply issues. 1004 00:34:39,478 --> 00:34:41,014 {\an1}We're struggling to get the equipment 1005 00:34:41,014 --> 00:34:42,583 {\an1}and supplies that we need. 1006 00:34:42,583 --> 00:34:43,817 {\an1}We've got a good plan. 1007 00:34:43,817 --> 00:34:45,719 {\an1}Now, I hope we can execute it. 1008 00:34:50,123 --> 00:34:52,759 {\an1}[cheers and applause] 1009 00:34:52,759 --> 00:34:54,862 {\an1}Hi. Hey, everybody. 1010 00:34:54,862 --> 00:34:56,597 {\an1}I gotta tell you, you all did so much 1011 00:34:56,597 --> 00:34:58,232 {\an1}better than I thought you would do. 1012 00:34:58,232 --> 00:34:59,800 {\an1}Our first night, it was pretty heavy. 1013 00:34:59,800 --> 00:35:00,901 {\an1}I got angry. 1014 00:35:00,901 --> 00:35:02,236 {\an1}Got you incredibly upset. 1015 00:35:02,236 --> 00:35:04,371 {\an1}And then you went home that night. 1016 00:35:04,371 --> 00:35:07,341 {\an1}What happened is you came in the next day very different. 1017 00:35:07,341 --> 00:35:09,276 {\an1}Well, we talked about a lot of stuff 1018 00:35:09,276 --> 00:35:10,477 {\an1}and we got on the same page, 1019 00:35:10,477 --> 00:35:12,179 {\an1}so we're ready to go the next day. 1020 00:35:12,179 --> 00:35:14,348 {\an1}So, did we open up communications for you guys? 1021 00:35:14,348 --> 00:35:15,716 {\an1}Yes. 1022 00:35:15,716 --> 00:35:17,017 {\an1}Are you communicating in a different level now, Will? 1023 00:35:17,017 --> 00:35:18,218 {\an1}Yes. 1024 00:35:18,218 --> 00:35:19,753 {\an1}-That was important, wasn't it? -Yes. 1025 00:35:19,753 --> 00:35:21,421 {\an1}Either you're gonna succeed or you're gonna go down 1026 00:35:21,421 --> 00:35:23,290 {\an1}-together, aren't you? -That's right. 1027 00:35:23,290 --> 00:35:25,526 {\an1}I think you're gonna succeed together, aren't you? 1028 00:35:25,526 --> 00:35:26,760 {\an1}-Yes. -Yes. 1029 00:35:27,694 --> 00:35:29,863 {\an1}All right. So you ready? 1030 00:35:29,863 --> 00:35:31,298 {\an1}-Yes. -You guys ready? 1031 00:35:31,298 --> 00:35:34,034 {\an1}-[crowd cheering] -Okay. In the count of three. 1032 00:35:34,034 --> 00:35:37,671 {\an1}One, two, three. 1033 00:35:37,671 --> 00:35:39,306 {\an1}Oh, my God. 1034 00:35:44,011 --> 00:35:45,445 {\an1}Okay. Are you ready to see it? 1035 00:35:45,445 --> 00:35:49,616 {\an1}-Yeah. -One, two, three. 1036 00:35:49,616 --> 00:35:51,218 {\an1}Oh, my God. 1037 00:35:51,218 --> 00:35:54,288 {\an1}[cheers and applause] 1038 00:35:56,423 --> 00:35:58,592 {\an1}-Oh, my God. -This is ballsy. 1039 00:35:58,592 --> 00:36:00,727 {\an1}I know. I love it. 1040 00:36:00,727 --> 00:36:02,796 {\an1}It's awesome. 1041 00:36:02,796 --> 00:36:04,932 {\an1}That is fancy as shit. 1042 00:36:04,932 --> 00:36:07,434 {\an1}-You like? -I love it. Love it. Love it. 1043 00:36:07,434 --> 00:36:08,869 {\an1}We kept that name, Will. 1044 00:36:08,869 --> 00:36:10,070 {\an1}-Is Ace here? -Yes, he is. 1045 00:36:10,070 --> 00:36:11,872 {\an1}-Where is he? -He's over there. 1046 00:36:11,872 --> 00:36:15,442 {\an1}Hey, Ace. This is all for you, Ace. 1047 00:36:15,442 --> 00:36:16,610 {\an1}[chuckles] 1048 00:36:16,610 --> 00:36:18,612 {\an1}So it's a sporting bar and grill. 1049 00:36:18,612 --> 00:36:20,047 {\an1}-Can I eat here? -Absolutely. 1050 00:36:20,047 --> 00:36:21,481 {\an1}-Can I drink here? -Absolutely. 1051 00:36:21,481 --> 00:36:23,050 {\an1}Can watch a game here? 1052 00:36:23,050 --> 00:36:25,886 {\an1}I know all that immediately before I walk in. 1053 00:36:25,886 --> 00:36:27,221 {\an1}So you guys ready to sit? 1054 00:36:27,221 --> 00:36:28,956 {\an1}-Yes. -Okay. Go ahead. 1055 00:36:28,956 --> 00:36:30,557 {\an1}Go. 1056 00:36:30,557 --> 00:36:32,926 {\an1}All right. Here we go. Follow me. 1057 00:36:32,926 --> 00:36:35,896 {\an1}-[chuckles] -Oh, my God. 1058 00:36:35,896 --> 00:36:37,865 {\an1}-Wow. -Holy cow. 1059 00:36:37,865 --> 00:36:40,000 {\an1}Seems like a totally different bar. 1060 00:36:40,000 --> 00:36:43,570 {\an1}-Oh, my goodness. I love it. -Awesome. 1061 00:36:43,570 --> 00:36:45,305 {\an1}Holy crap. 1062 00:36:45,305 --> 00:36:47,774 {\an1}Oh, the bar is so legit. 1063 00:36:47,774 --> 00:36:50,043 {\an1}-Oh, my. -Yeah, look at that. 1064 00:36:54,515 --> 00:36:56,116 {\an1}I'm in shock. 1065 00:36:56,116 --> 00:36:57,784 {\an1}I mean, this doesn't even look like the same building. 1066 00:36:57,784 --> 00:37:01,021 {\an1}The color palettes, the textures, the wallpaper. 1067 00:37:01,021 --> 00:37:02,556 {\an1}-It's incredible. -Now, look at that. 1068 00:37:02,556 --> 00:37:04,157 {\an1}This is beautiful. 1069 00:37:04,157 --> 00:37:05,993 {\an1}Try not to cry. I don't want my face 1070 00:37:05,993 --> 00:37:07,961 {\an1}messed up, but it's beautiful. 1071 00:37:07,961 --> 00:37:10,063 {\an1}It's absolutely beautiful. 1072 00:37:11,198 --> 00:37:12,666 {\an1}-So fricking awesome. -What do you think? 1073 00:37:12,666 --> 00:37:14,301 {\an1}-I love it. -Love it. 1074 00:37:14,301 --> 00:37:16,770 {\an1}-Is that tears I see? -Yes. It's beautiful. 1075 00:37:16,770 --> 00:37:19,806 {\an1}Grab a seat at the bar. I wanna show you guys everything we did. 1076 00:37:21,775 --> 00:37:23,744 {\an1}So what I wanted to do is I wanted to soften up 1077 00:37:23,744 --> 00:37:24,945 {\an1}some of it. 1078 00:37:24,945 --> 00:37:26,747 {\an1}We dropped a non-shiny bar front. 1079 00:37:26,747 --> 00:37:27,948 {\an1}See that different bar front? 1080 00:37:27,948 --> 00:37:29,917 {\an1}-Uh-hmm. -It makes the bar, pop, 1081 00:37:29,917 --> 00:37:31,418 {\an1}-pop, doesn't it? -Uh-hmm. 1082 00:37:31,418 --> 00:37:34,521 {\an1}In the back, I wanted to define the beer areas 1083 00:37:34,521 --> 00:37:36,023 {\an1}from the liquor areas. 1084 00:37:36,023 --> 00:37:37,958 {\an1}And I wanted to get you Partender. 1085 00:37:37,958 --> 00:37:41,094 {\an1}Inventory might be something that Kelsey can help with. 1086 00:37:41,094 --> 00:37:43,197 {\an1}Then we added a nice three-compartment sink 1087 00:37:43,197 --> 00:37:45,632 {\an1}back here. And then I got Harbortouch 1088 00:37:45,632 --> 00:37:49,570 {\an1}to give you one, two, three terminals. 1089 00:37:49,570 --> 00:37:51,505 {\an1}And I got you two SkyTabs. 1090 00:37:51,505 --> 00:37:53,407 {\an1}I got Orange Door to provide you 1091 00:37:53,407 --> 00:37:55,976 {\an1}with an Orange Door entertainment system. 1092 00:37:55,976 --> 00:37:57,878 {\an1}Crown Audio Video is a local company. 1093 00:37:57,878 --> 00:37:59,913 {\an1}They worked all night long for you guys. 1094 00:37:59,913 --> 00:38:01,949 {\an1}So today sanitation is critical. 1095 00:38:01,949 --> 00:38:03,016 {\an1}A pest spot machine. 1096 00:38:03,016 --> 00:38:04,618 {\an1}You wash your hands. 1097 00:38:04,618 --> 00:38:06,186 {\an1}You hold your hands underneath it. 1098 00:38:06,186 --> 00:38:09,957 {\an1}If there's any bacteria or virus on your hands at all, 1099 00:38:09,957 --> 00:38:12,359 {\an1}it blinks red. You go wash your hands again. 1100 00:38:12,359 --> 00:38:15,362 {\an1}Guys, I've given you everything I can to make you successful. 1101 00:38:15,362 --> 00:38:18,065 {\an1}We got a good-looking bar, we got energized owners, 1102 00:38:18,065 --> 00:38:19,833 {\an1}and we got about a hundred customers standing out there. 1103 00:38:19,833 --> 00:38:21,268 {\an1}-Let's get this place ready. -All right. 1104 00:38:21,268 --> 00:38:22,369 {\an1}Let's do this. 1105 00:38:23,470 --> 00:38:25,539 {\an1}Hello, everybody. 1106 00:38:25,539 --> 00:38:28,876 {\an1}Welcome to Ace's. Come on in. 1107 00:38:28,876 --> 00:38:31,111 {\an1}-Hello. -Hi. [chuckles] 1108 00:38:31,111 --> 00:38:33,180 {\an1}It's good to see you again. 1109 00:38:33,180 --> 00:38:35,649 {\an1}-What's up, guys? -Aviation, 1110 00:38:35,649 --> 00:38:38,652 {\an1}Heads On Tails, my recipe. 1111 00:38:38,652 --> 00:38:40,087 {\an1}-A whiskey cocktail? -Yeah, man. 1112 00:38:40,087 --> 00:38:42,389 {\an1}I got a great Longhorn toss that you'll love. 1113 00:38:46,093 --> 00:38:47,661 {\an1}-And what do I top off with that? 1114 00:38:47,661 --> 00:38:49,062 {\an1}-Mint. -And? 1115 00:38:49,062 --> 00:38:50,430 {\an1}Smack it. [chuckles] 1116 00:38:50,430 --> 00:38:51,899 {\an1}Let me get that cranberry and you're good. 1117 00:38:51,899 --> 00:38:53,267 {\an1}-Beautiful. -All righty. 1118 00:38:53,267 --> 00:38:54,668 {\an1}Use two hands. Come on. Hurry up. Hurry up. 1119 00:38:54,668 --> 00:38:55,769 {\an1}-Hurry up. -Oh, I know. I know. 1120 00:38:55,769 --> 00:38:57,104 {\an1}You were rocking the other night. 1121 00:38:57,104 --> 00:38:58,472 {\an1}-I know. -Don't slow it down on me now. 1122 00:38:58,472 --> 00:39:00,040 {\an1}-I'm nervous, Jon. -You're making me nervous. 1123 00:39:00,040 --> 00:39:02,142 {\an1}Me make you nervous? I can't understand that. 1124 00:39:02,142 --> 00:39:03,443 {\an1}-How you doing, Jason? -Doing well. 1125 00:39:03,443 --> 00:39:04,811 {\an1}-Helping service. -Good. 1126 00:39:04,811 --> 00:39:06,513 {\an1}We're busier than ever tonight. 1127 00:39:06,513 --> 00:39:07,781 {\an1}[laughs] 1128 00:39:07,781 --> 00:39:09,082 {\an1}Everybody's excited to get in here. 1129 00:39:09,082 --> 00:39:10,517 {\an1}Everybody's excited to watch this work. 1130 00:39:10,517 --> 00:39:11,985 {\an1}Everybody's excited to look at the brand-new, 1131 00:39:11,985 --> 00:39:13,820 {\an1}remodeled--this place look amazing. 1132 00:39:13,820 --> 00:39:15,489 {\an1}I'm, I'm waiting for these drinks. 1133 00:39:15,489 --> 00:39:16,723 {\an1}I'm gonna start running their drinks as soon as they come in. 1134 00:39:16,723 --> 00:39:18,292 {\an1}-Okay. -We're good. 1135 00:39:18,292 --> 00:39:19,960 {\an1}The orders need to come in? Are we caught up with-- 1136 00:39:19,960 --> 00:39:21,428 {\an1}-Yes. They're already caught-- -I can see napkins. 1137 00:39:21,428 --> 00:39:22,829 {\an1}-Napkins are helping you, aren't they? -Yes. 1138 00:39:22,829 --> 00:39:24,198 {\an1}-They absolutely are. -Great. 1139 00:39:24,198 --> 00:39:25,499 {\an1}Seeing Candace step up as the owner is amazing. 1140 00:39:25,499 --> 00:39:26,800 {\an1}I'm very proud of her. 1141 00:39:26,800 --> 00:39:28,101 {\an1}She's got control of the room. 1142 00:39:28,101 --> 00:39:29,636 {\an1}She's helping out where there's-- 1143 00:39:29,636 --> 00:39:31,138 {\an1}needs to be helped. 1144 00:39:31,138 --> 00:39:33,640 {\an1}That's the [indistinct] that goes to the lady out there. 1145 00:39:33,640 --> 00:39:36,310 {\an1}They're all working together and she's leading them. 1146 00:39:36,310 --> 00:39:39,413 {\an1}-So what do you think? -It looks so good in here. 1147 00:39:39,413 --> 00:39:41,048 {\an1}-We're very impressed. -Incredibly different, right? 1148 00:39:41,048 --> 00:39:42,282 {\an1}-Are you impressed? -Night and day. 1149 00:39:42,282 --> 00:39:43,984 {\an1}We're very impressed. It's awesome. 1150 00:39:45,152 --> 00:39:46,887 {\an1}How we doing on food? 1151 00:39:46,887 --> 00:39:49,756 {\an1}Tickets are going up within seven minutes. 1152 00:39:49,756 --> 00:39:51,091 {\an1}Seven minute ticket time. Yeah. 1153 00:39:51,091 --> 00:39:52,626 {\an1}-That's what I was hoping for. -Excellent. 1154 00:39:52,626 --> 00:39:54,228 {\an1}Will, is this the quickest service you've ever seen 1155 00:39:54,228 --> 00:39:56,330 {\an1}-in this building? -Yes, sir. 1156 00:39:56,330 --> 00:39:58,198 {\an1}-Pretty cool, huh? -It's amazing. 1157 00:39:58,198 --> 00:40:00,801 {\an1}Hey, everybody. This is Candace and Will. 1158 00:40:00,801 --> 00:40:02,035 {\an1}This is their bar. 1159 00:40:02,035 --> 00:40:04,571 {\an1}[cheers and applause] 1160 00:40:06,807 --> 00:40:08,475 {\an1}My job is done here. 1161 00:40:08,475 --> 00:40:10,010 {\an1}Congratulations, guys. 1162 00:40:10,010 --> 00:40:11,311 {\an1}Please support them. 1163 00:40:11,311 --> 00:40:13,647 {\an1}It's a great town with a great bar, okay? 1164 00:40:13,647 --> 00:40:16,149 {\an1}-ALL: Yeah. -Thank you, Jon. 1165 00:40:16,149 --> 00:40:19,286 {\an1}After all these bar rescues, when I leave, 1166 00:40:19,286 --> 00:40:21,221 {\an1}I know if they're gonna make it or not. 1167 00:40:21,221 --> 00:40:23,323 {\an1}This staff is gonna to make it. They're going to stick together. 1168 00:40:23,323 --> 00:40:26,193 {\an1}And I believe Candace is gonna step up. 1169 00:40:26,193 --> 00:40:27,561 {\an1}They have a new marriage. 1170 00:40:27,561 --> 00:40:28,662 {\an1}They're communicating. 1171 00:40:28,662 --> 00:40:29,997 {\an1}They're supporting each other. 1172 00:40:29,997 --> 00:40:33,133 {\an1}Candace is leading and the staff is ready. 1173 00:40:33,133 --> 00:40:35,469 {\an1}This bar is gonna be a big winner, 1174 00:40:35,469 --> 00:40:37,337 {\an1}and I'm very proud of it. 1175 00:40:41,241 --> 00:40:43,243 {\an1}Thanks to Bar Rescue, we are slowly 1176 00:40:43,243 --> 00:40:45,179 {\an1}-increasing the sales. -Yeah. It's positive. 1177 00:40:45,179 --> 00:40:46,914 {\an1}I mean, there's more people coming in. 1178 00:40:46,914 --> 00:40:48,849 {\an1}There's new faces that's always coming in. 1179 00:40:48,849 --> 00:40:50,384 {\an1}That's all you can kind of ask for. 1180 00:40:50,384 --> 00:40:52,085 {\an1}And the staff, they're doing a good job 1181 00:40:52,085 --> 00:40:54,621 {\an1}of helping keep people coming. 1182 00:40:54,621 --> 00:40:56,356 {\an1}So I think we're headed in a good direction. 1183 00:40:56,356 --> 00:40:59,793 {\an1}I agree. The patrons like the drinks, food. 1184 00:40:59,793 --> 00:41:02,029 {\an1}The happy hours are getting better. 1185 00:41:02,029 --> 00:41:05,699 {\an1}They're getting better at making the drinks. 1186 00:41:05,699 --> 00:41:07,267 {\an1}NARRATOR: Promotional consideration provided 1187 00:41:07,267 --> 00:41:08,735 {\an1}by Harbortouch, PathSpot, Partender, 1188 00:41:08,735 --> 00:41:10,237 {\an1}Orange Door, Crown Audio Video, 1189 00:41:10,237 --> 00:41:11,905 {\an1}Peppersmash, Cody & Sons Plumbing, 1190 00:41:11,905 --> 00:41:13,841 {\an1}Texas Custom Sportswear, S&M Amusements, 1191 00:41:13,841 --> 00:41:21,648 {\an1}Agree Mechanical, One Stone, and Esri.