1
00:00:03,470 --> 00:00:05,205
Uh...
2
00:00:05,205 --> 00:00:09,442
that's a good question
'cause, uh...
3
00:00:09,442 --> 00:00:11,344
I hate to say that we're
the--kind of the young faces
4
00:00:11,344 --> 00:00:13,179
around here but we are.
5
00:00:14,247 --> 00:00:15,648
narrator: For over 30 years,
6
00:00:15,648 --> 00:00:17,550
Jon Taffer has traveled
the country,
7
00:00:17,550 --> 00:00:19,319
saving hundreds of bars
8
00:00:19,319 --> 00:00:21,621
from failure and ruin.
9
00:00:21,621 --> 00:00:24,524
The past few years
have been harder on our country
10
00:00:24,524 --> 00:00:26,693
than I've ever seen before.
11
00:00:26,693 --> 00:00:29,295
But now,
in a post-pandemic world,
12
00:00:29,295 --> 00:00:34,634
restaurants and bars are seeing
a massive surge in business.
13
00:00:34,634 --> 00:00:38,338
And a customer base that has
a much higher expectation
14
00:00:38,338 --> 00:00:40,407
for quality food and drinks.
15
00:00:40,407 --> 00:00:41,641
Not a huge fan of this.
16
00:00:41,641 --> 00:00:44,144
So I'm on a mission
to save bars
17
00:00:44,144 --> 00:00:46,146
that have been struggling
to keep up with
18
00:00:46,146 --> 00:00:48,047
the new landscape of
our industry.
19
00:00:49,616 --> 00:00:51,751
narrator: So, now,
Jon is back out on the road
20
00:00:51,751 --> 00:00:54,154
and heading
to Sheridan, Colorado
21
00:00:54,154 --> 00:00:57,190
to rescue VFW 9644.
22
00:00:57,190 --> 00:00:59,559
This is a new era
for our country,
23
00:00:59,559 --> 00:01:01,294
so we need to raise the bar
24
00:01:01,294 --> 00:01:03,329
and rise to these challenges.
25
00:01:03,329 --> 00:01:06,366
[dramatic music]
26
00:01:11,137 --> 00:01:12,739
narrator: 1947,
27
00:01:12,739 --> 00:01:15,341
VFW Post 9644
28
00:01:15,341 --> 00:01:18,178
opened its doors
in Sheridan, Colorado
29
00:01:18,178 --> 00:01:21,414
and welcomed in vets returning
home from World War II.
30
00:01:21,414 --> 00:01:22,715
The Post here
at Sheridan, Colorado,
31
00:01:22,715 --> 00:01:24,484
it's a small community.
32
00:01:24,484 --> 00:01:26,519
I believe
it's about 6,000 people.
33
00:01:26,519 --> 00:01:28,488
It was built around Fort Logan.
34
00:01:28,488 --> 00:01:29,789
Now, a national cemetery.
35
00:01:29,789 --> 00:01:32,492
And we have
a tremendous relationship
36
00:01:32,492 --> 00:01:33,927
with both Fort Logan
37
00:01:33,927 --> 00:01:35,695
and the community itself.
38
00:01:35,695 --> 00:01:37,697
- [indistinct chatter]
- [glasses clinking]
39
00:01:37,697 --> 00:01:39,632
narrator:
Over the next several decades,
40
00:01:39,632 --> 00:01:41,367
it saw membership grow
41
00:01:41,367 --> 00:01:43,236
and became a reliable
meeting spot
42
00:01:43,236 --> 00:01:45,305
for veterans of all wars.
43
00:01:45,305 --> 00:01:50,276
This December is going to be
this Post's 75th anniversary.
44
00:01:50,276 --> 00:01:54,180
We were as good or better
than a lot of other Posts
45
00:01:54,180 --> 00:01:56,916
and we got a national award
for community service
46
00:01:56,916 --> 00:01:59,953
and we all take pride in that.
47
00:01:59,953 --> 00:02:03,623
narrator: However, like many
VFW Posts across the county,
48
00:02:03,623 --> 00:02:05,892
membership has steadily
decreased
49
00:02:05,892 --> 00:02:09,429
and is currently down nearly
50% in the last decade.
50
00:02:09,429 --> 00:02:11,364
The membership
has been dwindling.
51
00:02:11,364 --> 00:02:13,199
A lot of veterans are dying off
52
00:02:13,199 --> 00:02:15,602
and we're just not getting
the replacement,
53
00:02:15,602 --> 00:02:17,370
the younger guys.
54
00:02:17,370 --> 00:02:18,838
narrator: Struggling to keep
operations running
55
00:02:18,838 --> 00:02:20,607
for the past three years
56
00:02:20,607 --> 00:02:22,876
has been Commander Paul Gremse.
57
00:02:22,876 --> 00:02:25,512
I did talk to O'Neal.
58
00:02:25,512 --> 00:02:27,447
They have everything
taken care of.
59
00:02:27,447 --> 00:02:29,716
I spent 22 years
in the military.
60
00:02:29,716 --> 00:02:32,285
I really never saw
a day of combat.
61
00:02:32,285 --> 00:02:34,354
So I think I owe it
to make sure that
62
00:02:34,354 --> 00:02:37,357
any veteran who needs
something, gets what they need.
63
00:02:37,357 --> 00:02:39,692
Benefits, assistance,
64
00:02:39,692 --> 00:02:41,327
whatever we can do for them.
65
00:02:41,327 --> 00:02:44,731
Paul has, has brought this Post
through the COVID times,
66
00:02:44,731 --> 00:02:46,833
which were tough times,
hard times on this Post.
67
00:02:46,833 --> 00:02:49,602
narrator: But a recent election
at the Post will see a newer,
68
00:02:49,602 --> 00:02:51,604
younger commander
take Paul's place.
69
00:02:51,604 --> 00:02:54,440
I'm 48, so I'm considered
young at the Post.
70
00:02:54,440 --> 00:02:56,376
Currently, I'm just
a member of the Post.
71
00:02:56,376 --> 00:02:59,546
I was voted in as commander
just a couple of months ago.
72
00:02:59,546 --> 00:03:00,880
narrator:
And with new leadership,
73
00:03:00,880 --> 00:03:05,285
comes new ideas and plans
to keep Post 9644
74
00:03:05,285 --> 00:03:08,021
relevant among the younger vets
in the community.
75
00:03:08,021 --> 00:03:10,924
N-43. G-54.
76
00:03:10,924 --> 00:03:12,792
The membership
is getting older.
77
00:03:12,792 --> 00:03:14,661
You know, we need to get
some younger people in here
78
00:03:14,661 --> 00:03:16,863
so that we can bolster
those membership numbers.
79
00:03:16,863 --> 00:03:19,432
I do think that there
is a common ground
80
00:03:19,432 --> 00:03:20,934
between the guys
that are old enough
81
00:03:20,934 --> 00:03:23,403
to be our parents
both for Todd and I.
82
00:03:23,403 --> 00:03:25,505
narrator: But the more senior
members are concerned
83
00:03:25,505 --> 00:03:28,308
with the new direction,
Todd hopes to take the Post.
84
00:03:28,308 --> 00:03:31,878
I just don't want it
to not feel like 9644.
85
00:03:31,878 --> 00:03:33,980
I'm used to it looking
like this.
86
00:03:33,980 --> 00:03:36,683
I'm used to it being like this.
87
00:03:36,683 --> 00:03:39,953
If the change that comes
about--I don't want--
88
00:03:39,953 --> 00:03:42,889
it's not gonna be a nightclub
because we're still a VFW.
89
00:03:42,889 --> 00:03:45,458
Thank you, Marsha,
for buying the drink.
90
00:03:45,458 --> 00:03:47,293
narrator: Hoping to find
the way to bring together
91
00:03:47,293 --> 00:03:48,828
the older and younger members
92
00:03:48,828 --> 00:03:52,065
and before the 75th anniversary
celebration
93
00:03:52,065 --> 00:03:55,602
of VFW Post 9644,
94
00:03:55,602 --> 00:03:58,471
Todd and Paul had decided
to pull back the doors,
95
00:03:58,471 --> 00:04:01,341
bust open the books,
and make a call for help
96
00:04:01,341 --> 00:04:02,809
to "Bar Rescue."
97
00:04:02,809 --> 00:04:04,944
Because of COVID,
I haven't had a chance
98
00:04:04,944 --> 00:04:06,746
to do what I had planned to do.
99
00:04:06,746 --> 00:04:09,015
But losing this Post
is not an option.
100
00:04:09,015 --> 00:04:10,583
I don't care what it would take
101
00:04:10,583 --> 00:04:12,385
as long as I'm around,
102
00:04:12,385 --> 00:04:15,288
we'll get through it
one way or another.
103
00:04:20,777 --> 00:04:24,548
I'm at VFW Post 9644
104
00:04:24,548 --> 00:04:26,250
in Sheridan, Colorado,
105
00:04:26,250 --> 00:04:28,418
which is right outside
of Denver.
106
00:04:28,418 --> 00:04:30,721
This is the third VFW
that I've rescued.
107
00:04:30,721 --> 00:04:31,955
[gasps]
108
00:04:31,955 --> 00:04:33,590
Oh, my goodness.
109
00:04:33,590 --> 00:04:35,325
And each one
has been both important
110
00:04:35,325 --> 00:04:37,294
to the community
that they serve...
111
00:04:37,294 --> 00:04:38,795
- We appreciate everything.
- Sure.
112
00:04:38,795 --> 00:04:40,264
- This is wonderful.
- Thank you.
113
00:04:40,264 --> 00:04:42,332
And special to me personally.
114
00:04:42,332 --> 00:04:44,601
I want more members
like you here.
115
00:04:46,336 --> 00:04:48,839
VFWs have been a lifeline
for returning vets
116
00:04:48,839 --> 00:04:50,574
for over a hundred years.
117
00:04:50,574 --> 00:04:53,744
And this Post
has its 75th birthday
118
00:04:53,744 --> 00:04:55,445
in just a few months.
119
00:04:55,445 --> 00:04:58,048
Its losing money,
losing membership,
120
00:04:58,048 --> 00:05:00,684
and a Post like this
is so important
121
00:05:00,684 --> 00:05:03,487
to the future
and transition of our vets,
122
00:05:03,487 --> 00:05:06,690
I wanna fight to bring it back.
123
00:05:06,690 --> 00:05:09,760
So for this rescue, I've asked
two of my favorite experts
124
00:05:09,760 --> 00:05:12,296
whose families have ties
to the military
125
00:05:12,296 --> 00:05:14,431
to join me
in my command center.
126
00:05:14,431 --> 00:05:15,866
Thanks guys for meeting me.
127
00:05:15,866 --> 00:05:17,634
- Of course. Of course.
- Absolutely.
128
00:05:17,634 --> 00:05:20,003
So we're in Sheridan, Colorado.
129
00:05:20,003 --> 00:05:22,306
So we're just a few miles
out of Denver
130
00:05:22,306 --> 00:05:24,808
at a VFW, and in December,
131
00:05:24,808 --> 00:05:27,678
- it's their 75th anniversary.
- Wow.
132
00:05:27,678 --> 00:05:28,912
narrator: For the bar,
133
00:05:28,912 --> 00:05:30,747
Jon brings in Derrick Turner,
134
00:05:30,747 --> 00:05:32,950
a mixologist from New York City
135
00:05:32,950 --> 00:05:36,320
who's named a top 10 bartender
by Time Out magazine.
136
00:05:36,320 --> 00:05:39,089
Derrick has worked
with both craft spirit brands
137
00:05:39,089 --> 00:05:41,758
and major breweries
across the country.
138
00:05:41,758 --> 00:05:44,728
For the kitchen, Jon brings
in Chef Anthony Lamas.
139
00:05:44,728 --> 00:05:46,563
From growing up on a farm
140
00:05:46,563 --> 00:05:48,498
to cooking at kitchens
across the country,
141
00:05:48,498 --> 00:05:50,701
Chef Lamas
brings in uncommon voice
142
00:05:50,701 --> 00:05:52,970
to any bar's menu.
143
00:05:52,970 --> 00:05:55,839
You guys know
I love helping VFW Posts.
144
00:05:55,839 --> 00:05:59,109
You know, these
are really important parts
of the community.
145
00:05:59,109 --> 00:06:00,877
Not only do these posts
serve the vets
146
00:06:00,877 --> 00:06:02,646
but the vets serve
the community.
147
00:06:02,646 --> 00:06:03,880
They're at
the children's hospitals.
148
00:06:03,880 --> 00:06:05,449
You know,
they're the fundraisers.
149
00:06:05,449 --> 00:06:06,883
They're the ones
that are doing, you know,
150
00:06:06,883 --> 00:06:09,553
the pancake breakfast
to raise money.
151
00:06:09,553 --> 00:06:11,621
So these are not only important
152
00:06:11,621 --> 00:06:13,023
for the veterans,
153
00:06:13,023 --> 00:06:14,624
this is an important part
154
00:06:14,624 --> 00:06:16,526
- of any community.
- Absolutely.
155
00:06:16,526 --> 00:06:18,996
Here's what's interesting
about this VFW Post.
156
00:06:18,996 --> 00:06:20,731
They operate the bar
157
00:06:20,731 --> 00:06:23,700
as a separate entity
within the Post
158
00:06:23,700 --> 00:06:26,370
so they can invite
the outside public in.
159
00:06:26,370 --> 00:06:28,405
- Wow. That's good.
- It's great. So it isn't
160
00:06:28,405 --> 00:06:29,906
- a members only bar.
- Wow.
161
00:06:29,906 --> 00:06:31,775
Anybody can come into this bar.
162
00:06:31,775 --> 00:06:33,677
So they have a chance
to make money.
163
00:06:33,677 --> 00:06:34,778
- Absolutely.
- But they're not.
164
00:06:34,778 --> 00:06:37,781
- Right.
- And Paul Gremse
165
00:06:37,781 --> 00:06:40,650
was an Air Force veteran
of 22 years.
166
00:06:40,650 --> 00:06:42,085
It must be nice to have a drink.
167
00:06:42,085 --> 00:06:43,954
You bought that, Ralph.
168
00:06:43,954 --> 00:06:46,423
He is the commander
of this Post.
169
00:06:46,423 --> 00:06:48,892
He's been commander since 2019.
170
00:06:48,892 --> 00:06:52,129
And interestingly he only
wanted to do it for one year
171
00:06:52,129 --> 00:06:54,898
but nobody else stepped up.
So he's now been doing it
172
00:06:54,898 --> 00:06:56,933
for three years, but...
173
00:06:56,933 --> 00:07:00,103
there's a new commander
who's taking over in January.
174
00:07:00,103 --> 00:07:01,505
His name is Todd.
175
00:07:01,505 --> 00:07:02,839
Ron is about to check
with them.
176
00:07:02,839 --> 00:07:03,907
Okay. Yeah. For that?
That'd be awesome.
177
00:07:03,907 --> 00:07:05,575
- Yeah.
- Yeah. Please.
178
00:07:05,575 --> 00:07:06,977
There's Rob.
179
00:07:06,977 --> 00:07:08,578
I was gonna just clean up this
180
00:07:08,578 --> 00:07:10,113
a little bit right here,
181
00:07:10,113 --> 00:07:12,049
just so we don't have
the bloody mess.
182
00:07:12,049 --> 00:07:14,885
He is the senior
legislative officer.
183
00:07:14,885 --> 00:07:16,420
So he's got some
political power.
184
00:07:16,420 --> 00:07:17,754
[chuckling]
185
00:07:17,754 --> 00:07:19,623
[whistling]
186
00:07:19,623 --> 00:07:21,825
That one set that doesn't wanna
come apart, right?
187
00:07:21,825 --> 00:07:23,360
No. I just hit the paper.
188
00:07:24,428 --> 00:07:25,996
There's Ron.
189
00:07:25,996 --> 00:07:27,631
Ron is the vice commander.
190
00:07:28,799 --> 00:07:30,567
Do we have any more buns?
191
00:07:30,567 --> 00:07:32,102
I'm watching here
and I'm looking at those
192
00:07:32,102 --> 00:07:34,671
12 hamburgers cooking
on that grill
193
00:07:34,671 --> 00:07:36,039
and I'm wondering
why would he be making
194
00:07:36,039 --> 00:07:37,774
12 hamburgers at once?
195
00:07:37,774 --> 00:07:39,843
Well, it looks like
he's precooking them.
196
00:07:39,843 --> 00:07:41,111
It looks like
he's going into a pan
197
00:07:41,111 --> 00:07:43,013
maybe with a little broth,
198
00:07:43,013 --> 00:07:45,549
but, hopefully,
that's at temperature
199
00:07:45,549 --> 00:07:46,950
'cause that's always a concern
200
00:07:46,950 --> 00:07:48,151
and they're gonna dry out.
201
00:07:48,151 --> 00:07:49,986
It's gonna toughen up the meat.
202
00:07:49,986 --> 00:07:51,555
It's gonna become like
a hockey puck or something.
203
00:07:51,555 --> 00:07:52,823
- Yes.
- Okay.
204
00:07:52,823 --> 00:07:54,458
So here's
the problem, guys.
205
00:07:54,458 --> 00:07:56,093
Look at him. He's a vet.
206
00:07:56,093 --> 00:07:57,961
He's here serving his peers.
207
00:07:57,961 --> 00:07:59,896
- Absolutely.
- He doesn't know how to cook.
208
00:07:59,896 --> 00:08:01,465
He's doing this from his heart.
209
00:08:01,465 --> 00:08:04,568
- Yes.
- So how do we make him
210
00:08:04,568 --> 00:08:08,472
a better cook and respect him
every step of the way?
211
00:08:08,472 --> 00:08:10,073
Uh, they're cooking
the hamburgers now.
212
00:08:10,073 --> 00:08:11,975
- Okay.
- Do you want a pizza?
213
00:08:11,975 --> 00:08:13,510
The pizzas you have to pay for.
214
00:08:13,510 --> 00:08:14,811
- The burgers are free.
- Okay.
215
00:08:14,811 --> 00:08:16,713
So that's Jandra.
216
00:08:16,713 --> 00:08:19,483
She is what they call
the canteen manager.
217
00:08:19,483 --> 00:08:21,118
This is what they call
the canteen,
218
00:08:21,118 --> 00:08:22,686
is the bar and the restaurant.
219
00:08:22,686 --> 00:08:24,187
Next to her is Penny.
220
00:08:24,187 --> 00:08:25,689
She's a bartender.
221
00:08:25,689 --> 00:08:27,624
So how have you been?
222
00:08:27,624 --> 00:08:30,560
The average age
of membership is 72.
223
00:08:30,560 --> 00:08:32,762
- Wow.
- And here's what's interesting.
224
00:08:32,762 --> 00:08:34,798
There's a lot of young guys
225
00:08:34,798 --> 00:08:36,266
- that have served overseas.
- Absolutely.
226
00:08:36,266 --> 00:08:38,835
They wanna join.
Often the old guys
227
00:08:38,835 --> 00:08:39,970
- push them out.
- Right. Right.
228
00:08:39,970 --> 00:08:41,605
It's sort of their club
229
00:08:41,605 --> 00:08:43,206
and they don't want
anything changing.
230
00:08:43,206 --> 00:08:46,643
But, you know, they're not
gonna perpetuate this
231
00:08:46,643 --> 00:08:48,912
if they don't let
new membership in.
232
00:08:48,912 --> 00:08:52,516
- Here you go.
- All right. Thank you.
233
00:08:52,516 --> 00:08:55,852
The first thing that I noticed
is the margaritas. Neon-colored.
234
00:08:55,852 --> 00:08:57,854
And it's because she poured
a bunch of orange juice,
235
00:08:57,854 --> 00:09:00,023
a bunch of syrup inside of it.
236
00:09:00,023 --> 00:09:02,025
They don't even have
the right utensils.
237
00:09:02,025 --> 00:09:04,161
They're using the small tin
inside of a pint glass.
238
00:09:04,161 --> 00:09:06,263
Not knowing how to shake.
They splatter everywhere.
239
00:09:06,263 --> 00:09:08,565
That's a big problem
when you serve in a crowd.
240
00:09:08,565 --> 00:09:09,933
They--they--they're trying
to do something
241
00:09:09,933 --> 00:09:12,269
but they don't have
the know-how.
242
00:09:12,269 --> 00:09:14,204
- These are our vets.
- Yeah.
243
00:09:14,204 --> 00:09:16,106
And these are people
serving our vets.
244
00:09:16,106 --> 00:09:18,308
You know what? We can sit here
and we can watch them
245
00:09:18,308 --> 00:09:20,210
and beat up on them,
but you know what?
246
00:09:20,210 --> 00:09:23,013
I say the three of us
go in, sit down.
247
00:09:23,013 --> 00:09:25,015
Let's try some of the drinks,
let's try some of the food
248
00:09:25,015 --> 00:09:26,983
- and let's take it from there.
- I like that.
249
00:09:26,983 --> 00:09:28,652
- Let's do it. Let's go in.
- Awesome.
250
00:09:30,320 --> 00:09:32,622
- Welcome to our VFW.
- I [indistinct] here.
251
00:09:32,622 --> 00:09:33,723
Hi, friend.
252
00:09:33,723 --> 00:09:35,091
[laughter]
253
00:09:35,091 --> 00:09:37,861
[tense music]
254
00:09:39,896 --> 00:09:41,631
Hi! Hi, folks.
255
00:09:41,631 --> 00:09:43,200
- How are you doing?
- How are you doing?
256
00:09:43,200 --> 00:09:45,168
- How you guys doing?
- Good.
257
00:09:45,168 --> 00:09:49,072
narrator: Jon and his experts
enter VFW Post 9644,
258
00:09:49,072 --> 00:09:51,908
a massive
7,000-square-foot facility
259
00:09:51,908 --> 00:09:54,778
with a large hall
and corner bar for events,
260
00:09:54,778 --> 00:09:57,214
a main bar canteen area,
and a kitchen
261
00:09:57,214 --> 00:09:59,649
that is located
between the two.
262
00:09:59,649 --> 00:10:01,918
Right now, I'm just working
on the three.
263
00:10:01,918 --> 00:10:03,787
Hello, gentlemen.
How are you?
264
00:10:03,787 --> 00:10:05,722
- Good. How are you?
- Good. Hi.
265
00:10:05,722 --> 00:10:07,958
- [indistinct] seven.
- So, ladies, really quick.
266
00:10:07,958 --> 00:10:10,660
I wanna tell you,
my name is Derrick.
Jon sent me behind here.
267
00:10:10,660 --> 00:10:12,796
And I'm just gonna be checking
up on how you do things.
268
00:10:12,796 --> 00:10:14,364
He's gonna yell at us.
269
00:10:14,364 --> 00:10:15,932
- Hi.
- Hi.
270
00:10:15,932 --> 00:10:17,767
- How are you guys?
- Doing well.
271
00:10:17,767 --> 00:10:19,869
Good. Okay. So question,
do you feel like
272
00:10:19,869 --> 00:10:22,005
you're back in 1975
a little bit?
273
00:10:22,005 --> 00:10:23,807
Does it feel--it feels
a little dated to you?
274
00:10:23,807 --> 00:10:25,008
- Yes, it does.
- The wood paneling.
275
00:10:25,008 --> 00:10:26,643
Yeah. It certainly does.
276
00:10:26,643 --> 00:10:28,945
So did somebody come
and sell you those drinks
277
00:10:28,945 --> 00:10:30,714
or did you go up to the bar
and get them yourself?
278
00:10:30,714 --> 00:10:32,082
- We went to the bar.
- Okay.
279
00:10:32,082 --> 00:10:33,883
- So nobody is serving you here?
- Uh, no.
280
00:10:33,883 --> 00:10:35,252
We were a little confused
at first
281
00:10:35,252 --> 00:10:36,886
as to what we were
supposed to do.
282
00:10:36,886 --> 00:10:38,855
But they said
they'd be by with food.
283
00:10:38,855 --> 00:10:39,956
It's interesting.
284
00:10:39,956 --> 00:10:41,358
All of these people here,
285
00:10:41,358 --> 00:10:44,794
nobody has any food at all.
286
00:10:44,794 --> 00:10:46,663
I'm gonna go check the kitchen.
287
00:10:46,663 --> 00:10:48,865
I need five cheese
burgers and then...
288
00:10:48,865 --> 00:10:51,001
So let me ask you a question.
Are those burgers--
289
00:10:51,001 --> 00:10:53,069
- is that what they're doing?
- They are. They--they--
290
00:10:53,069 --> 00:10:55,639
Why--it takes six minutes
to cook one of those.
291
00:10:55,639 --> 00:10:57,207
Why not cook them fresh
to order?
292
00:10:57,207 --> 00:10:59,142
- It takes long.
- I'd like to see one
293
00:10:59,142 --> 00:11:00,710
of the ones from the bottom
of that container.
294
00:11:00,710 --> 00:11:02,946
- Can you get me one?
- Yes, sir.
295
00:11:10,287 --> 00:11:12,856
First of all,
that's not cooked.
296
00:11:12,856 --> 00:11:14,024
I mean, look at it.
297
00:11:14,024 --> 00:11:15,825
Does this look right to you?
298
00:11:15,825 --> 00:11:17,927
Yeah. That's the way
I've done it for long time.
299
00:11:17,927 --> 00:11:19,663
Okay. Doesn't mean
it's right though, does it?
300
00:11:19,663 --> 00:11:20,964
- No, it doesn't.
- Okay.
301
00:11:20,964 --> 00:11:22,232
'Cause it isn't.
302
00:11:23,733 --> 00:11:24,934
I understand
what you're thinking.
303
00:11:24,934 --> 00:11:26,336
You're thinking ahead
304
00:11:26,336 --> 00:11:28,004
but you really could do it
to order.
305
00:11:28,004 --> 00:11:30,907
Usually on hamburger night,
I cook 24 precooked.
306
00:11:30,907 --> 00:11:32,809
And what happens
when you only sell 20?
307
00:11:32,809 --> 00:11:34,077
What do you do
with the other four?
308
00:11:34,077 --> 00:11:35,912
Oh, I stop before I--I--
I--then I--
309
00:11:35,912 --> 00:11:38,014
So do you ever throw away
burgers at the end of the night?
310
00:11:38,014 --> 00:11:39,182
No.
311
00:11:39,182 --> 00:11:40,784
- Never.
- Okay.
312
00:11:40,784 --> 00:11:43,053
Well, it just it's a lousy way
to serve a burger.
313
00:11:48,676 --> 00:11:50,678
So do you ever
throw away burgers
314
00:11:50,678 --> 00:11:52,479
- at the end of the night?
- No. No.
315
00:11:52,479 --> 00:11:53,981
- Never.
- Okay.
316
00:11:53,981 --> 00:11:57,551
Well, it's just it's a lousy way
to serve a burger.
317
00:11:57,551 --> 00:11:58,752
But we'll figure that out
together, guys.
318
00:11:58,752 --> 00:12:00,154
That's why I'm here.
319
00:12:00,154 --> 00:12:02,156
I wanna make this
the best Post in America.
320
00:12:02,156 --> 00:12:03,524
You guys with me?
321
00:12:06,060 --> 00:12:08,195
One hundred and ten percent,
we're with you, man.
322
00:12:08,195 --> 00:12:10,631
A 75 year anniversary,
323
00:12:10,631 --> 00:12:12,132
- right, guys?
- Yeah.
324
00:12:12,132 --> 00:12:14,468
This is a great time
to energize this Post.
325
00:12:16,203 --> 00:12:17,671
So what are you making
right now?
326
00:12:17,671 --> 00:12:18,906
- Two margaritas.
- Two margaritas.
327
00:12:18,906 --> 00:12:20,574
Oh, I only make them
one at a time
328
00:12:20,574 --> 00:12:21,976
'cause I have
a itty-bitty glass.
329
00:12:21,976 --> 00:12:24,011
Got you.
Do you guys have a bigger
330
00:12:24,011 --> 00:12:26,046
metal tin for a shaker?
331
00:12:26,046 --> 00:12:27,481
Because what I see
that's being used
332
00:12:27,481 --> 00:12:28,983
- a smaller tin.
- No, sir.
333
00:12:28,983 --> 00:12:31,018
Todd, you are our new commander.
334
00:12:31,018 --> 00:12:32,720
Yes, it is.
Pleasure to meet you.
335
00:12:32,720 --> 00:12:34,054
- It's a pleasure to meet you.
- Thank you so much.
336
00:12:34,054 --> 00:12:35,823
- You know, congratulations.
- Thank you.
337
00:12:35,823 --> 00:12:37,524
And there's a lot of excitement
around you taking hold
338
00:12:37,524 --> 00:12:39,093
- of this Post.
- Yeah. I hope so.
339
00:12:39,093 --> 00:12:40,828
You know, and add some
new young blood to this,
340
00:12:40,828 --> 00:12:42,596
get the membership up,
little energy.
341
00:12:42,596 --> 00:12:44,798
- That's my goal.
- So I wanna empower you...
342
00:12:44,798 --> 00:12:46,834
- I'm here for that. Yeah.
- ...with knowledge
343
00:12:46,834 --> 00:12:48,902
and the energy to fix
these kinds of things.
344
00:12:48,902 --> 00:12:49,970
- We got it.
- Thank you.
345
00:12:49,970 --> 00:12:51,505
You bet. Thank you.
346
00:12:51,505 --> 00:12:52,806
I--I was ready for Jon
to come in
347
00:12:52,806 --> 00:12:55,109
and--and chip away at us
a little bit.
348
00:12:55,109 --> 00:12:57,945
You know, the--the place
has been lived in for a while.
349
00:12:57,945 --> 00:12:59,813
You know, the burgers are,
you know, for sure
350
00:12:59,813 --> 00:13:01,181
need to be a little better.
351
00:13:01,181 --> 00:13:03,217
Jon was absolutely right.
352
00:13:03,217 --> 00:13:07,154
Cheeseburger. You know,
we are an all-volunteer force,
353
00:13:07,154 --> 00:13:09,056
but that doesn't excuse us
354
00:13:09,056 --> 00:13:11,558
from putting out
something that is just
355
00:13:11,558 --> 00:13:14,294
maybe just a bit subpar
for what we should be doing.
356
00:13:14,294 --> 00:13:16,130
Can I talk to you guys
for a minute?
357
00:13:16,130 --> 00:13:17,531
- Of course.
- Do you mind?
358
00:13:17,531 --> 00:13:18,632
- No, not at all.
- Not at all.
359
00:13:18,632 --> 00:13:20,000
What is that?
360
00:13:20,000 --> 00:13:22,536
- It's a tequila sunrise.
- And how is it?
361
00:13:22,536 --> 00:13:24,638
It's--it's better
than the margarita.
362
00:13:24,638 --> 00:13:26,240
- Okay.
- So we're moving this up a bit.
363
00:13:26,240 --> 00:13:28,542
So you're notching up
slowly but surely?
364
00:13:28,542 --> 00:13:30,310
- We're slowly--up there, yeah.
- Slowly, yes.
365
00:13:30,310 --> 00:13:32,046
Do either of you have
any family member
366
00:13:32,046 --> 00:13:34,014
that are in the military?
367
00:13:34,014 --> 00:13:35,983
Um, I do have family member
in the military.
368
00:13:35,983 --> 00:13:38,052
- You do?
- I also was in the military.
369
00:13:38,052 --> 00:13:39,219
- Oh, you were?
- Yeah.
370
00:13:39,219 --> 00:13:40,788
- Wonderful.
- Yeah.
371
00:13:40,788 --> 00:13:43,290
So you understand how important
a place like VFW is?
372
00:13:43,290 --> 00:13:45,325
- Absolutely.
- Picking your mind.
373
00:13:45,325 --> 00:13:47,761
Would you ever join this place
from what you see here tonight?
374
00:13:47,761 --> 00:13:49,263
- I don't think I would.
- No?
375
00:13:49,263 --> 00:13:51,065
- Not really.
- I'm not feeling it.
376
00:13:51,065 --> 00:13:52,966
Not when I can go to a bar
right down the street
377
00:13:52,966 --> 00:13:54,134
and get better drinks.
378
00:13:54,134 --> 00:13:55,769
I think if I was able to find
379
00:13:55,769 --> 00:13:57,805
some more veterans
my age around here.
380
00:13:57,805 --> 00:13:59,673
I'm looking for that--I know
they exist. They're out there.
381
00:13:59,673 --> 00:14:01,075
- I'm out there.
- They sure are.
382
00:14:01,075 --> 00:14:03,711
So with younger members
comes younger people like you?
383
00:14:03,711 --> 00:14:04,845
- Exactly.
- Yeah.
384
00:14:04,845 --> 00:14:06,280
- Okay. Thanks.
- Of course.
385
00:14:06,280 --> 00:14:07,548
- Appreciate that. Thank you.
- Not a problem.
386
00:14:13,787 --> 00:14:17,091
[dramatic music]
387
00:14:21,695 --> 00:14:24,331
Anyone know how it went
behind the bar with Penny?
388
00:14:24,331 --> 00:14:26,967
They said the margaritas
were too sweet, so...
389
00:14:26,967 --> 00:14:28,302
I'm not even sure Penny knows
390
00:14:28,302 --> 00:14:30,304
- what's in a margarita.
- [laughter]
391
00:14:30,304 --> 00:14:33,941
That's probably more margaritas
than I've made in a year.
392
00:14:33,941 --> 00:14:35,943
And then they ask me
if I would drink one.
393
00:14:35,943 --> 00:14:40,380
But as you know, I don't drink,
so a little hard to do that.
394
00:14:40,380 --> 00:14:41,949
- Hello.
- Hello.
395
00:14:41,949 --> 00:14:43,383
Come on over.
Let's meet.
396
00:14:43,383 --> 00:14:45,285
Let's see.
397
00:14:45,285 --> 00:14:47,721
Commander, would you introduce
everybody to me please?
398
00:14:47,721 --> 00:14:49,256
Sure. This is Jandra.
399
00:14:49,256 --> 00:14:50,958
She is our bar manager.
400
00:14:50,958 --> 00:14:53,060
Ron is my senior vice commander.
401
00:14:53,060 --> 00:14:55,229
Misty is our bartender.
402
00:14:55,229 --> 00:14:58,332
Todd is our incoming commander.
403
00:14:58,332 --> 00:15:02,669
And when we needed a bartender,
Penny will step right up.
404
00:15:02,669 --> 00:15:04,204
I know you guys,
you stepped into the battle
405
00:15:04,204 --> 00:15:05,873
without training,
406
00:15:05,873 --> 00:15:07,274
so that's worthy
of a lot of respect.
407
00:15:07,274 --> 00:15:09,176
But now I wanna give you
a little ammunition
408
00:15:09,176 --> 00:15:11,845
so you step into battle
with a little knowledge.
409
00:15:11,845 --> 00:15:13,213
Easier said than done,
isn't it?
410
00:15:13,213 --> 00:15:15,649
- Yeah.
- Especially the last two years.
411
00:15:15,649 --> 00:15:17,384
Especially the last
two years, of course.
412
00:15:17,384 --> 00:15:19,353
People are scared to be in
the same room with each other.
413
00:15:19,353 --> 00:15:22,122
So the whole premise
of camaraderie
414
00:15:22,122 --> 00:15:25,692
and being together was destroyed
the past two years.
415
00:15:25,692 --> 00:15:27,394
That creates
a greater need for now
416
00:15:27,394 --> 00:15:29,196
- all of a sudden.
- Yes.
417
00:15:29,196 --> 00:15:31,131
And you have a new commander
coming in, correct?
418
00:15:31,131 --> 00:15:32,933
- Him.
- Todd, who's gonna be
419
00:15:32,933 --> 00:15:34,668
the youngest commander,
I think, in the history
420
00:15:34,668 --> 00:15:35,903
of the Post or something, right?
421
00:15:35,903 --> 00:15:37,738
- Could be.
- Darn close?
422
00:15:37,738 --> 00:15:39,173
- In the history I know of.
- Yeah.
423
00:15:39,173 --> 00:15:40,741
Well, would you go look
at the board?
424
00:15:40,741 --> 00:15:42,109
- Yeah.
- [laughter]
425
00:15:42,109 --> 00:15:44,244
But you know what's interesting
when I listen to you,
426
00:15:44,244 --> 00:15:47,848
so many of the older members
resist new membership.
427
00:15:47,848 --> 00:15:49,416
You can mentor young guys
428
00:15:49,416 --> 00:15:51,819
and have a powerful influence
on them.
429
00:15:51,819 --> 00:15:54,087
And you think about what
are the benefits of membership,
430
00:15:54,087 --> 00:15:55,956
it's just that, right?
431
00:15:55,956 --> 00:15:58,458
Obviously it's social.
But it's having a mentor.
432
00:15:58,458 --> 00:16:00,427
Maybe somebody
a little older than me,
433
00:16:00,427 --> 00:16:02,229
somebody who's a little wiser
than me, somebody who's been
434
00:16:02,229 --> 00:16:04,097
through the same things
that I've been through.
435
00:16:04,097 --> 00:16:06,133
That's a powerful thing
that you can give to people
436
00:16:06,133 --> 00:16:08,335
that'll change lives.
But that's a reason to join.
437
00:16:08,335 --> 00:16:09,703
- Right.
- Right. To have that--
438
00:16:09,703 --> 00:16:11,038
But for no other reason
439
00:16:11,038 --> 00:16:12,906
just to come here
and find someone else
440
00:16:12,906 --> 00:16:16,343
that's been through
the same experiences,
441
00:16:16,343 --> 00:16:18,979
you can't just go downtown
and find someone like that.
442
00:16:18,979 --> 00:16:21,748
So this is--this is the home
443
00:16:21,748 --> 00:16:24,251
where they know they're--
they can go there and find that
444
00:16:24,251 --> 00:16:26,153
- and be comfortable.
- Yeah.
445
00:16:26,153 --> 00:16:28,455
So, Commander, what have you
seen in the past few years
446
00:16:28,455 --> 00:16:30,858
as far as a shift?
Just less and less people?
447
00:16:30,858 --> 00:16:34,161
You know, there's been
a change in society.
448
00:16:34,161 --> 00:16:37,397
I mean, when everyone came back
from Korea and Vietnam,
449
00:16:37,397 --> 00:16:39,466
these were a hub of a community.
450
00:16:39,466 --> 00:16:41,268
But society has changed.
451
00:16:41,268 --> 00:16:43,237
Leisure time in America
as a whole
452
00:16:43,237 --> 00:16:45,272
- was down about 35%.
- Right.
453
00:16:45,272 --> 00:16:46,907
And, I mean, there's--
454
00:16:46,907 --> 00:16:49,776
there's nothing that say
that we are a VFW.
455
00:16:49,776 --> 00:16:51,445
And you can drive right by
and not even notice you.
456
00:16:51,445 --> 00:16:53,180
- Yeah, you can.
- And if I don't notice you,
457
00:16:53,180 --> 00:16:55,015
then you're irrelevant
right from the get-go.
458
00:16:55,015 --> 00:16:56,750
- Right.
- We need to go to work.
459
00:16:56,750 --> 00:16:59,119
We have a very specific
objective, don't we?
460
00:16:59,119 --> 00:17:00,921
Let me get my experts in here.
461
00:17:04,458 --> 00:17:06,393
Derrick is one of my favorite
mixologist.
462
00:17:06,393 --> 00:17:09,029
His family has some military
background.
463
00:17:09,029 --> 00:17:10,330
He knows how to put
it together.
464
00:17:10,330 --> 00:17:12,933
Simple but great.
465
00:17:12,933 --> 00:17:14,468
Anthony Lamas
is one of my dear friends.
466
00:17:14,468 --> 00:17:16,336
Also a great chef.
467
00:17:16,336 --> 00:17:18,972
He has a lot of creative ways
to be efficient
468
00:17:18,972 --> 00:17:20,540
without killing quality.
469
00:17:20,540 --> 00:17:23,010
- Exactly.
- He's the master of that.
470
00:17:23,010 --> 00:17:24,778
So, Derrick, you saw
what happened here last night.
471
00:17:24,778 --> 00:17:26,813
Yeah. It was a lot of heart
but it just--
472
00:17:26,813 --> 00:17:28,282
you guys didn't know
how to execute.
473
00:17:28,282 --> 00:17:30,183
So that's why we're here
is to make sure
474
00:17:30,183 --> 00:17:32,019
you execute
every single time,
475
00:17:32,019 --> 00:17:33,320
no matter who's here.
476
00:17:33,320 --> 00:17:35,489
So often in "Bar Rescue,"
477
00:17:35,489 --> 00:17:38,892
people know what they should do
and they don't do it, right?
478
00:17:38,892 --> 00:17:42,229
It's driven by irresponsibility,
lack of accountability,
479
00:17:42,229 --> 00:17:43,997
and it's an attitude problem.
480
00:17:43,997 --> 00:17:45,432
Not here. Not here.
481
00:17:45,432 --> 00:17:47,434
So we're treating you
very differently
482
00:17:47,434 --> 00:17:49,136
than we would other people.
483
00:17:49,136 --> 00:17:50,570
I'm not angry for what you did
last night.
484
00:17:50,570 --> 00:17:54,274
You did the best you could
with the knowledge that you had.
485
00:17:54,274 --> 00:17:56,076
If we increase the knowledge
and you guys
486
00:17:56,076 --> 00:17:57,344
keep doing the best you can,
487
00:17:57,344 --> 00:17:58,578
- we're there.
- Exactly.
488
00:17:58,578 --> 00:18:00,380
So it's all about knowledge.
489
00:18:00,380 --> 00:18:02,316
And that's what
we're gonna focus on.
490
00:18:02,316 --> 00:18:05,252
But it's funny, guys,
I've worked with other Posts
491
00:18:05,252 --> 00:18:06,486
and, you know,
every Post suffers
492
00:18:06,486 --> 00:18:08,188
from the same basic issues.
493
00:18:08,188 --> 00:18:10,057
Dated facility,
494
00:18:10,057 --> 00:18:12,993
the inability to attract
new, younger members.
495
00:18:12,993 --> 00:18:16,330
So we need a facility
and an environment
496
00:18:16,330 --> 00:18:18,365
that makes your efforts
pay off.
497
00:18:18,365 --> 00:18:20,100
Easier said than done, isn't it?
498
00:18:20,100 --> 00:18:21,435
- Yeah.
- Yes, sir.
499
00:18:21,435 --> 00:18:23,837
So that's on me.
I can do that.
500
00:18:23,837 --> 00:18:25,372
Here's the challenge.
501
00:18:25,372 --> 00:18:28,575
We have to bring
the operations up
to match what I'm doing.
502
00:18:28,575 --> 00:18:32,012
And what I saw last night
was a major issue.
503
00:18:32,012 --> 00:18:34,081
Three drinks,
all different colors.
504
00:18:34,081 --> 00:18:36,516
And the burgers.
Guys, we can't cook a burger,
505
00:18:36,516 --> 00:18:38,986
put it in a pile
at room temperature.
506
00:18:38,986 --> 00:18:40,921
When they came out,
what did the guests say?
507
00:18:40,921 --> 00:18:42,322
- Did you hear it?
- Rubbery.
508
00:18:42,322 --> 00:18:43,890
Rubbery, spongy.
509
00:18:43,890 --> 00:18:45,492
It's just no way to do it.
510
00:18:45,492 --> 00:18:48,228
You're doing things
that are convenient for you,
511
00:18:48,228 --> 00:18:50,197
not what's best for the guest.
512
00:18:50,197 --> 00:18:51,398
So somebody's gotta stand up
513
00:18:51,398 --> 00:18:53,633
and say, "Hey, wait."
514
00:18:53,633 --> 00:18:55,335
"These are our vets.
These are our members, man."
515
00:18:55,335 --> 00:18:57,404
"We gotta do better than this."
516
00:19:01,542 --> 00:19:04,978
So somebody's gotta stand up
and say, "Hey, wait."
517
00:19:04,978 --> 00:19:06,613
"These are our vets.
These are our members, man."
518
00:19:06,613 --> 00:19:08,882
"We gotta do better than this."
519
00:19:08,882 --> 00:19:10,050
- We're military people.
- You're right.
520
00:19:10,050 --> 00:19:11,752
If I give you guys objectives,
521
00:19:11,752 --> 00:19:13,087
we know how to come up
with strategies
522
00:19:13,087 --> 00:19:14,822
to achieve our objectives,
right?
523
00:19:14,822 --> 00:19:16,857
- That's right.
- Tonight, the stress test,
524
00:19:16,857 --> 00:19:18,726
there's only gonna be
three drinks
525
00:19:18,726 --> 00:19:20,728
and three food items
that they pick.
526
00:19:20,728 --> 00:19:22,863
It's a very military way to go
about this, isn't it?
527
00:19:22,863 --> 00:19:25,199
- Any questions?
- None. Excited.
528
00:19:25,199 --> 00:19:26,700
- Let's do it.
- Great. Okay.
529
00:19:26,700 --> 00:19:27,768
Let's go to work, guys.
530
00:19:29,770 --> 00:19:33,674
[upbeat music]
531
00:19:33,674 --> 00:19:35,042
How are we doing?
532
00:19:35,042 --> 00:19:36,610
- Good. And yourself?
- All right.
533
00:19:36,610 --> 00:19:38,112
I'm doing good.
How are you guys feeling?
534
00:19:38,112 --> 00:19:40,114
- Excellent.
- With a group like a VFW,
535
00:19:40,114 --> 00:19:42,883
they have the integrity
to actually get things done
536
00:19:42,883 --> 00:19:44,551
but they don't know
how to do it.
537
00:19:44,551 --> 00:19:46,286
What I saw last night
was no structure.
538
00:19:46,286 --> 00:19:48,889
Cocktails and margaritas
were done wrong,
539
00:19:48,889 --> 00:19:50,224
inconsistencies.
They didn't know how to shake.
540
00:19:50,224 --> 00:19:51,892
They didn't know how to pour.
541
00:19:51,892 --> 00:19:53,560
So today I'm gonna make sure
we give them
542
00:19:53,560 --> 00:19:55,229
those tools so they succeed.
543
00:19:55,229 --> 00:19:57,998
One of the most important things
that Jon wanted to point out was
544
00:19:57,998 --> 00:19:59,967
you need new blood
in this place, right?
545
00:19:59,967 --> 00:20:01,635
So with that,
you need new cocktails.
546
00:20:01,635 --> 00:20:03,570
Things that are vibrant.
Things that make sense.
547
00:20:03,570 --> 00:20:06,039
So to start off,
we're gonna be doing the PFA,
548
00:20:06,039 --> 00:20:09,243
Pretty F-ing Awesome, Smash.
549
00:20:09,243 --> 00:20:11,145
A classic drink
but with a twist.
550
00:20:11,145 --> 00:20:12,746
So we're gonna start off.
551
00:20:12,746 --> 00:20:14,181
You're gonna get
two sprigs of mint.
552
00:20:14,181 --> 00:20:16,683
We're gonna slap it.
Put it in.
553
00:20:16,683 --> 00:20:18,252
Half ounce of simple syrup.
554
00:20:20,954 --> 00:20:24,057
Three-fourths of an ounce
of peach nectar.
555
00:20:24,057 --> 00:20:26,193
One ounce of lemon juice.
556
00:20:26,193 --> 00:20:27,728
And then two ounces of bourbon.
557
00:20:30,631 --> 00:20:32,166
Ice it up.
558
00:20:32,166 --> 00:20:33,767
Now, this has mint
inside of it so you really
559
00:20:33,767 --> 00:20:35,102
wanna shake it
to break up that mint,
560
00:20:35,102 --> 00:20:36,303
get that oil going, okay?
561
00:20:39,640 --> 00:20:42,109
So this is gonna go
to a rocks glass.
562
00:20:42,109 --> 00:20:43,243
Now, you get your mint
for our garnish.
563
00:20:43,243 --> 00:20:44,344
- Slap it.
- Slap it.
564
00:20:44,344 --> 00:20:46,046
Yes, ma'am.
565
00:20:46,046 --> 00:20:47,681
The straw always goes
in the back.
566
00:20:49,183 --> 00:20:52,152
And that is the PFA Smash.
567
00:20:54,221 --> 00:20:59,126
- Wow.
- I am super excited
about the PFA Smash.
568
00:20:59,126 --> 00:21:02,362
Our members are going
to refuse them at first,
569
00:21:02,362 --> 00:21:06,366
but I think once they get
the taste of them...
570
00:21:06,366 --> 00:21:08,302
I think we will sell
a lot of them.
571
00:21:08,302 --> 00:21:09,703
- All right.
- Okay.
572
00:21:09,703 --> 00:21:10,838
- All right. Let's do it.
- Let's do it.
573
00:21:10,838 --> 00:21:12,072
- All right.
- Thank you.
574
00:21:12,072 --> 00:21:13,240
- Hello, gentlemen.
- Hi.
575
00:21:13,240 --> 00:21:14,808
- How you doing?
- Good. Good.
576
00:21:14,808 --> 00:21:17,144
Last night, the hamburgers
just were like rubbery,
577
00:21:17,144 --> 00:21:19,012
not juicy at all.
578
00:21:19,012 --> 00:21:20,814
So what I wanna do is just take
something simple.
579
00:21:20,814 --> 00:21:22,316
And it just
wasn't a good burger,
580
00:21:22,316 --> 00:21:24,651
so we're gonna change that.
581
00:21:24,651 --> 00:21:26,920
So here we're gonna introduce
a classic burger.
582
00:21:26,920 --> 00:21:29,156
We're gonna call this
the VFW Burger.
583
00:21:29,156 --> 00:21:31,859
I like to salt both sides, but
we're gonna do the first one.
584
00:21:31,859 --> 00:21:33,227
Generously.
585
00:21:33,227 --> 00:21:35,128
We're gonna lay that
right down.
586
00:21:35,128 --> 00:21:38,298
I'm gonna go ahead and season
the other side, okay?
587
00:21:38,298 --> 00:21:40,133
Simply salt and pepper.
588
00:21:40,133 --> 00:21:41,668
I'm gonna get my bun.
589
00:21:41,668 --> 00:21:43,270
I'm gonna take a little butter.
590
00:21:43,270 --> 00:21:45,205
Actually, I'll just put it
right down here.
591
00:21:45,205 --> 00:21:47,774
All right. We're gonna put
that bun there.
592
00:21:47,774 --> 00:21:49,443
Looking at your burger
593
00:21:49,443 --> 00:21:52,346
and you can start to see it
kind of--a round curl.
594
00:21:52,346 --> 00:21:53,914
You'll kinda know.
595
00:21:53,914 --> 00:21:55,782
What do you have the temperature
on your grill at?
596
00:21:55,782 --> 00:21:58,318
Right now,
I have it like a high.
597
00:21:58,318 --> 00:22:00,721
You know,
not fully but a little high.
598
00:22:00,721 --> 00:22:03,790
On this bun, I made
a what we call dirty sauce.
599
00:22:03,790 --> 00:22:06,293
Basically taking like
a thousand island and mayo
600
00:22:06,293 --> 00:22:08,362
and mixing it together,
just to add this creaminess.
601
00:22:08,362 --> 00:22:11,265
Now, watch this.
602
00:22:11,265 --> 00:22:13,433
- Do you see that crust there?
- Yup. I do.
603
00:22:13,433 --> 00:22:15,769
That's what's locking in
those flavors.
604
00:22:15,769 --> 00:22:17,237
I know that was probably about
605
00:22:17,237 --> 00:22:18,939
two and a half minutes
on that one side.
606
00:22:18,939 --> 00:22:20,440
VFW Burger.
607
00:22:20,440 --> 00:22:22,976
Bottom bun.
I'm gonna put that right on top.
608
00:22:22,976 --> 00:22:25,112
Put some, some onions
right on here,
609
00:22:25,112 --> 00:22:27,714
tomato, and a couple pickles.
610
00:22:27,714 --> 00:22:30,017
Just very classic. Quick.
611
00:22:30,017 --> 00:22:31,385
- As simple as that.
- Wow.
612
00:22:31,385 --> 00:22:34,321
Cooked fresh to order,
VFW Burger.
613
00:22:34,321 --> 00:22:37,124
So let's cut this up
and we'll try it.
614
00:22:37,124 --> 00:22:38,959
- That's a good burger.
- That's a good burger.
615
00:22:38,959 --> 00:22:41,128
- [chuckles]
- So stress test tonight.
616
00:22:41,128 --> 00:22:43,463
This is where Jon's
gonna kinda visualize
617
00:22:43,463 --> 00:22:45,399
and see what we need to work on.
618
00:22:45,399 --> 00:22:47,000
Let's get ready.
619
00:22:47,000 --> 00:22:48,335
I'm gonna get prepping,
get you guys set up,
620
00:22:48,335 --> 00:22:49,903
and we're gonna rock
this tonight, okay?
621
00:22:49,903 --> 00:22:51,705
- Thank you, Chef.
- Great. My pleasure.
622
00:22:54,308 --> 00:22:59,746
[upbeat music]
623
00:22:59,746 --> 00:23:02,215
This is gonna to be
a challenge tonight
624
00:23:02,215 --> 00:23:04,318
because we only have
the one POS system.
625
00:23:04,318 --> 00:23:06,153
The thing is
don't get flustered.
626
00:23:06,153 --> 00:23:07,521
As soon as you get flustered,
627
00:23:07,521 --> 00:23:09,256
you're gonna start
making mistakes.
628
00:23:11,258 --> 00:23:12,960
Come on over, guys.
629
00:23:12,960 --> 00:23:14,795
Okay. Have you figured
who's running this tonight?
630
00:23:14,795 --> 00:23:15,796
- You are.
- You are.
631
00:23:15,796 --> 00:23:18,165
[laughter]
632
00:23:18,165 --> 00:23:20,033
- I'm gonna guide you...
- Yeah.
633
00:23:20,033 --> 00:23:21,368
...and help you but somebody
has to be in charge internally.
634
00:23:21,368 --> 00:23:23,103
That'd me. That's me.
635
00:23:23,103 --> 00:23:24,438
So that's you. Okay.
636
00:23:24,438 --> 00:23:27,074
So the military
is all about procedures,
637
00:23:27,074 --> 00:23:30,243
systems, respect
of those procedures, right?
638
00:23:30,243 --> 00:23:31,845
- Correct.
- And, and a hats off
639
00:23:31,845 --> 00:23:33,413
to the military
and those we serve,
640
00:23:33,413 --> 00:23:35,983
let's be as respectful
of procedures
641
00:23:35,983 --> 00:23:39,086
as they are, as you guys were,
642
00:23:39,086 --> 00:23:41,321
because that--in that,
lies was our success.
643
00:23:41,321 --> 00:23:43,890
- You agree?
- Absolutely.
644
00:23:43,890 --> 00:23:46,193
You look terrified.
645
00:23:46,193 --> 00:23:47,995
- He is talking to you.
- Oh, I am.
646
00:23:47,995 --> 00:23:49,963
[laughter]
647
00:23:49,963 --> 00:23:52,332
She, she, she...
648
00:23:52,332 --> 00:23:54,301
I am terrified.
649
00:23:54,301 --> 00:23:56,470
What's the worst thing that's
gonna happen to you tonight?
650
00:23:56,470 --> 00:24:00,240
I make a bad drink and someone
gets upset and they yell at me.
651
00:24:00,240 --> 00:24:02,042
- So calm down.
- Okay.
652
00:24:02,042 --> 00:24:03,243
Let your personality
come through.
653
00:24:03,243 --> 00:24:04,978
The greatest asset you bring
654
00:24:04,978 --> 00:24:06,279
to this business
is that smile...
655
00:24:06,279 --> 00:24:08,281
- Thank you.
- ...and your personality.
656
00:24:08,281 --> 00:24:10,517
Don't lose that, guys, okay?
Keep that tonight.
657
00:24:10,517 --> 00:24:11,885
Okay. So let's get ready.
Let's go.
658
00:24:11,885 --> 00:24:13,487
All right. 9644, let's do it.
659
00:24:13,487 --> 00:24:15,055
[cheers]
660
00:24:15,055 --> 00:24:17,290
[indistinct chatter]
661
00:24:17,290 --> 00:24:20,193
Welcome to VFW Post 9644.
662
00:24:20,193 --> 00:24:21,795
Come on in
and have a great time.
663
00:24:23,230 --> 00:24:24,331
- Hello.
- Hi.
664
00:24:24,331 --> 00:24:25,866
both: Come on up.
665
00:24:25,866 --> 00:24:27,267
- Yeah. Come, guys.
- Um, so we are just
666
00:24:27,267 --> 00:24:28,301
- sticking to those drinks.
- All right.
667
00:24:28,301 --> 00:24:29,336
Let's see how they do.
668
00:24:29,336 --> 00:24:31,872
The 9644 special.
669
00:24:31,872 --> 00:24:35,976
It is, uh, rum, simple syrup,
670
00:24:35,976 --> 00:24:38,378
lemon juice--or I'm sorry.
671
00:24:38,378 --> 00:24:41,915
Uh, orange juice
and apple cider.
672
00:24:41,915 --> 00:24:45,018
Since that one's all greasy,
I'll get you another one.
673
00:24:45,018 --> 00:24:46,853
- Hi, friend. How are you?
- Hello.
674
00:24:46,853 --> 00:24:48,555
Doing well?
675
00:24:48,555 --> 00:24:51,858
We have PR codes
that you can check out.
676
00:24:51,858 --> 00:24:53,060
We're open.
677
00:24:53,060 --> 00:24:54,594
They have one POS system.
678
00:24:54,594 --> 00:24:56,530
They gotta get food orders
and all the drinks
679
00:24:56,530 --> 00:24:58,031
through one POS system.
680
00:24:58,031 --> 00:24:59,900
They have only one workstation.
681
00:24:59,900 --> 00:25:02,069
They gotta get all the drinks
out of one workstation
682
00:25:02,069 --> 00:25:03,537
with one soda gun.
683
00:25:03,537 --> 00:25:05,372
All these food orders
are gonna hit the kitchen,
684
00:25:05,372 --> 00:25:07,107
they're gonna get slammed.
685
00:25:07,107 --> 00:25:09,443
I'm not sure
they'll ever dig themselves out.
686
00:25:09,443 --> 00:25:11,378
But they got spirit. We'll see.
687
00:25:11,378 --> 00:25:14,648
9644. You got that right.
688
00:25:14,648 --> 00:25:16,083
Okay.
689
00:25:17,551 --> 00:25:19,019
Shake hard.
690
00:25:19,019 --> 00:25:22,289
There we go. Get the dilution.
691
00:25:22,289 --> 00:25:23,924
I wanna gonna see a little
bit more skill too.
692
00:25:23,924 --> 00:25:25,258
Do it inside the clear
like you used to
693
00:25:25,258 --> 00:25:26,560
so you can see
what's going inside there.
694
00:25:26,560 --> 00:25:28,895
Oh! So I shouldn't
have put it there.
695
00:25:28,895 --> 00:25:30,297
Uh, so far, zero but we have
a double up right here
696
00:25:30,297 --> 00:25:31,331
that's happening.
It's smashing.
697
00:25:31,331 --> 00:25:33,033
Uh-oh.
698
00:25:33,033 --> 00:25:34,501
You might be there for a while.
You okay with that?
699
00:25:34,501 --> 00:25:37,070
Pull up a stool, relax,
kick your feet up,
700
00:25:37,070 --> 00:25:39,005
grab a newspaper.
701
00:25:39,005 --> 00:25:40,640
They're doing the best
they can, boy.
702
00:25:40,640 --> 00:25:42,342
We gotta a lot of spirit here.
703
00:25:42,342 --> 00:25:43,610
But we need to get faster.
704
00:25:43,610 --> 00:25:46,346
- Let's go.
- Hustle that up.
705
00:25:46,346 --> 00:25:47,581
Spank that mint.
706
00:25:50,083 --> 00:25:51,618
Boom.
707
00:25:51,618 --> 00:25:53,487
One.
708
00:25:53,487 --> 00:25:55,155
I wanna--I wanna hear
that shake.
709
00:25:55,155 --> 00:25:56,323
Oh, yeah? [chuckles]
710
00:25:58,391 --> 00:26:00,026
You haven't taken
an order from them yet?
711
00:26:00,026 --> 00:26:01,995
- No.
- Okay.
712
00:26:01,995 --> 00:26:03,663
You got it. Like a breather.
713
00:26:03,663 --> 00:26:06,133
They are really good.
714
00:26:06,133 --> 00:26:07,701
All right. I'm gonna go
get this in
715
00:26:07,701 --> 00:26:09,936
- for you right now, okay?
- Thanks.
716
00:26:09,936 --> 00:26:11,972
- Remember, flip that glass.
- Flip that over.
717
00:26:11,972 --> 00:26:13,106
Flip it over.
718
00:26:15,275 --> 00:26:17,244
Smile. Yeah, put on a show.
719
00:26:17,244 --> 00:26:19,212
You're doing a good job.
Yay, girl.
720
00:26:19,212 --> 00:26:21,014
When you shake it,
you smile, right?
721
00:26:21,014 --> 00:26:24,117
Shake it! Woo!
722
00:26:24,117 --> 00:26:26,987
- Come on, guys. Let's do this.
- Go. Moving.
723
00:26:30,023 --> 00:26:33,160
You got ketchup?
Did he take your order yet?
724
00:26:33,160 --> 00:26:35,162
Can I have your receipt
for food?
725
00:26:36,229 --> 00:26:38,665
You bet.
So you had a burger.
726
00:26:38,665 --> 00:26:40,333
Okay. I'll go grab that for you.
727
00:26:40,333 --> 00:26:41,635
It'll be a minute.
728
00:26:44,738 --> 00:26:46,439
Yeah, the one thing
that's not working
729
00:26:46,439 --> 00:26:47,741
is the food's coming out
one at a time
730
00:26:47,741 --> 00:26:49,643
rather than a table at a time.
731
00:26:49,643 --> 00:26:51,244
So we're serving half tables.
732
00:26:51,244 --> 00:26:53,380
So we gotta try to keep it
by ticket.
733
00:26:53,380 --> 00:26:55,382
I almost missed that. Good.
734
00:26:55,382 --> 00:26:58,218
All the way. All the way.
All the way. All the way.
735
00:26:58,218 --> 00:27:00,253
Beautiful. Tap it hard.
736
00:27:00,253 --> 00:27:02,055
Onto the shoulder. Fantastic.
737
00:27:03,423 --> 00:27:04,724
- [sighs] Okay.
- You know this.
738
00:27:04,724 --> 00:27:07,060
- [chuckles]
- You know it.
It's in your mind.
739
00:27:07,060 --> 00:27:08,061
I did it all wrong.
740
00:27:12,032 --> 00:27:13,300
- You know this.
- [sighs] Okay.
741
00:27:13,300 --> 00:27:15,068
- [laughs]
- You know it.
It's in your mind.
742
00:27:15,068 --> 00:27:16,403
I did it all wrong.
743
00:27:16,403 --> 00:27:18,105
If this was a civilian bar,
744
00:27:18,105 --> 00:27:20,207
they would have normal levels
of service.
745
00:27:20,207 --> 00:27:22,476
Service people out here,
drinks would get out
746
00:27:22,476 --> 00:27:23,677
in four to five minutes,
747
00:27:23,677 --> 00:27:25,212
and the systems
would be very different.
748
00:27:25,212 --> 00:27:27,047
They almost need
to be better here.
749
00:27:27,047 --> 00:27:29,016
This is a member's club
750
00:27:29,016 --> 00:27:31,952
and members should be treated
with a level of respect
751
00:27:31,952 --> 00:27:34,321
that even exceeds
a strange guest.
752
00:27:34,321 --> 00:27:36,323
When you're standing
on a line like that,
753
00:27:36,323 --> 00:27:38,125
we're not
building relationships.
754
00:27:38,125 --> 00:27:40,127
We're not connecting
with the membership.
755
00:27:40,127 --> 00:27:43,230
We need the workstations
and the systems to improve this
756
00:27:43,230 --> 00:27:45,699
if we're gonna to connect with
our member base like we need to.
757
00:27:45,699 --> 00:27:47,668
- Come on out for a sec.
- Sure.
758
00:27:50,103 --> 00:27:52,272
So when I look at here, see?
759
00:27:52,272 --> 00:27:54,675
We need to put in a system where
people are served at the tables.
760
00:27:54,675 --> 00:27:56,610
Whether it's bartenders
going back and forth
761
00:27:56,610 --> 00:27:58,278
or somebody else
going back and forth.
762
00:27:58,278 --> 00:28:00,180
If we just do a hot dog
and a hamburger
763
00:28:00,180 --> 00:28:03,450
and some few things really well,
we'll get them back.
764
00:28:03,450 --> 00:28:05,219
We appreciate, you know,
765
00:28:05,219 --> 00:28:06,620
you coming in here
and doing what we need to do
766
00:28:06,620 --> 00:28:09,590
so we can really
serve our veterans.
767
00:28:09,590 --> 00:28:11,291
We're gonna close this down
in a few minutes, Paul.
768
00:28:11,291 --> 00:28:12,659
So if you wanna let
those last few orders
769
00:28:12,659 --> 00:28:14,328
come out of the kitchen,
then shut it down.
770
00:28:14,328 --> 00:28:15,596
- Okay.
- And I want my remodeling team
771
00:28:15,596 --> 00:28:17,164
to go to work tonight.
772
00:28:17,164 --> 00:28:18,532
So we gotta get
a jumpstart on it.
773
00:28:18,532 --> 00:28:20,567
And then we're gonna
train all day tomorrow
774
00:28:20,567 --> 00:28:22,636
and get the whole team elevated.
775
00:28:22,636 --> 00:28:23,670
- Okay.
- Okay. Thank you.
776
00:28:23,670 --> 00:28:25,072
Thank you.
777
00:28:25,072 --> 00:28:27,074
Okay. Listen up, everyone.
778
00:28:27,074 --> 00:28:29,142
Once you're all finished,
we're gonna shut it down
779
00:28:29,142 --> 00:28:32,579
and we're gonna let Jon
and his staff come in and...
780
00:28:34,414 --> 00:28:37,684
Yeah. Bring the magic.
All right? Thank you.
781
00:28:40,120 --> 00:28:41,688
So what would you guys--
what do you--
782
00:28:41,688 --> 00:28:43,757
what do you guys
not want to happen here?
783
00:28:43,757 --> 00:28:45,058
We don't wanna lose the history.
784
00:28:45,058 --> 00:28:46,326
The history in this place.
785
00:28:46,326 --> 00:28:47,661
Yeah. The history
of this place.
786
00:28:47,661 --> 00:28:50,030
What makes our VFW 9644,
787
00:28:50,030 --> 00:28:51,798
we do not want
to see that go away.
788
00:28:51,798 --> 00:28:53,800
Well, I'm gonna promise
everyone one thing,
789
00:28:53,800 --> 00:28:56,103
and I think overall
790
00:28:56,103 --> 00:28:57,571
we're gonna--
we're gonna love it.
791
00:28:57,571 --> 00:28:59,439
But we're not gonna
please everyone.
792
00:28:59,439 --> 00:29:01,541
Well, you know,
I thought of something today.
793
00:29:01,541 --> 00:29:03,710
This is change for me.
794
00:29:03,710 --> 00:29:05,712
- Yeah.
- And it is for everybody else.
795
00:29:05,712 --> 00:29:07,514
These came around
and I was kind of skeptical,
796
00:29:07,514 --> 00:29:09,416
but now this is everyday
part of my life.
797
00:29:09,416 --> 00:29:11,151
This is change.
798
00:29:11,151 --> 00:29:12,319
So that's what's
gonna happen in here.
799
00:29:12,319 --> 00:29:13,654
And change is great.
800
00:29:13,654 --> 00:29:15,389
Well, it might
bring new numbers.
801
00:29:15,389 --> 00:29:16,690
- It is hard.
- Which is what we're really
802
00:29:16,690 --> 00:29:18,258
hoping that this is--
this might--
803
00:29:18,258 --> 00:29:20,160
It might bring newer,
younger members.
804
00:29:20,160 --> 00:29:22,162
It's inevitable.
Change is inevitable.
805
00:29:22,162 --> 00:29:24,765
And we'll be the Post to lead
the way for the younger guys
806
00:29:24,765 --> 00:29:27,267
that--when they wanna come
see what the VFW's all about.
807
00:29:27,267 --> 00:29:29,236
Let's be that Post.
808
00:29:29,236 --> 00:29:31,538
Let's raise our glasses.
Thank you guys very much.
809
00:29:31,538 --> 00:29:34,741
Here's to your new year
and thank you
for your three years.
810
00:29:34,741 --> 00:29:36,310
- Thank you, guys.
- Thank you for your service.
811
00:29:37,678 --> 00:29:40,814
[dramatic music]
812
00:29:40,814 --> 00:29:42,582
How we doing?
813
00:29:42,582 --> 00:29:44,484
- Hi, Derrick. Doing good?
- We're doing good?
814
00:29:44,484 --> 00:29:46,219
- Doing good.
- Okay.
815
00:29:46,219 --> 00:29:47,688
So I'm gonna tell you
what I saw last night.
816
00:29:47,688 --> 00:29:49,756
We saw a lot
of backup there in the bar.
817
00:29:49,756 --> 00:29:51,558
It's a little bit slow,
and because of that,
818
00:29:51,558 --> 00:29:54,127
we wanna make sure
you guys are always fluid,
819
00:29:54,127 --> 00:29:56,363
you guys are always
communicating, because that's
how things happen.
820
00:29:56,363 --> 00:29:58,532
All right. Let's get started.
Let me get our blender.
821
00:29:58,532 --> 00:30:00,867
And then, first off,
three-fourths of an ounce,
how many seconds is that?
822
00:30:00,867 --> 00:30:02,669
- Three.
- Three.
823
00:30:02,669 --> 00:30:05,472
One, two, three.
Of lime juice.
824
00:30:05,472 --> 00:30:08,208
An ounce and a half
a pina colada mix.
825
00:30:08,208 --> 00:30:10,510
Two ounces of spiced rum.
826
00:30:10,510 --> 00:30:12,346
Island Oasis is simple.
So you just put it in,
827
00:30:12,346 --> 00:30:14,581
press one
because that's our glass size.
828
00:30:14,581 --> 00:30:16,817
[blender whirs]
829
00:30:16,817 --> 00:30:18,285
Take it out.
830
00:30:20,320 --> 00:30:22,289
So we're gonna get
a half ounce of blue curacao.
831
00:30:22,289 --> 00:30:23,857
Put it on the side.
832
00:30:23,857 --> 00:30:26,626
Then a half ounce
of raspberry syrup.
833
00:30:26,626 --> 00:30:29,896
And that, ladies
and gents, is the Bravo Zulu.
834
00:30:29,896 --> 00:30:32,499
In the 60 years
I've been around the VFW,
835
00:30:32,499 --> 00:30:34,434
I've never seen
drinks like these.
836
00:30:34,434 --> 00:30:35,802
I think it's gonna go over well.
837
00:30:35,802 --> 00:30:37,637
All right. So we have
a lot of work to do.
838
00:30:37,637 --> 00:30:39,406
Let's train.
Let's go to boot camp.
839
00:30:39,406 --> 00:30:40,807
Whatever we need to do,
we're gonna get there,
840
00:30:40,807 --> 00:30:42,175
and I promise
I'll take you there.
841
00:30:42,175 --> 00:30:43,276
- Okay?
- You got it.
842
00:30:43,276 --> 00:30:44,578
All right. Let's do it.
843
00:30:44,578 --> 00:30:46,813
All right, gentlemen.
So stress test last night.
844
00:30:46,813 --> 00:30:48,682
What I saw,
there were some difficulties
845
00:30:48,682 --> 00:30:50,851
with not having
systems in place.
846
00:30:50,851 --> 00:30:52,552
The food was
well received though.
847
00:30:52,552 --> 00:30:54,921
So that was good.
We know we have hot dogs, right?
848
00:30:54,921 --> 00:30:56,690
So we're gonna
introduce another dog.
849
00:30:56,690 --> 00:30:58,325
Get that guy searing.
850
00:30:58,325 --> 00:31:00,327
Then we're gonna get
our beautiful bun.
851
00:31:00,327 --> 00:31:01,828
And what I'm gonna do next
is I'm gonna put
852
00:31:01,828 --> 00:31:03,697
some coleslaw
right in this bad boy.
853
00:31:03,697 --> 00:31:06,166
I'm gonna do some crispy onion
for a little texture.
854
00:31:06,166 --> 00:31:07,534
And then we're just gonna go
with the barbecue
855
00:31:07,534 --> 00:31:09,202
right on there as well.
856
00:31:09,202 --> 00:31:11,538
And there you have it.
The barbecue dog.
857
00:31:11,538 --> 00:31:13,507
Simple but, look,
this comes out like that
858
00:31:13,507 --> 00:31:15,342
and then you're going,
"Ooh, what's that?
859
00:31:15,342 --> 00:31:17,244
What's going on there?"
It's just a visual thing, right?
860
00:31:18,412 --> 00:31:19,846
- Cheers.
- All right, gentlemen.
861
00:31:19,846 --> 00:31:21,815
Relaunch is tomorrow.
Let's get ready.
862
00:31:21,815 --> 00:31:23,617
Jon's gonna bring
a lot of people in here.
863
00:31:23,617 --> 00:31:25,452
I'm very excited, gentlemen.
864
00:31:25,452 --> 00:31:28,822
Very grateful for what
you've done for our country.
865
00:31:28,822 --> 00:31:30,190
Thank you, gentlemen.
866
00:31:30,190 --> 00:31:33,226
[dramatic music]
867
00:31:34,294 --> 00:31:36,763
I wanna sit with Paul and Todd.
868
00:31:36,763 --> 00:31:39,733
The two that are gonna control
the future of this operation.
869
00:31:39,733 --> 00:31:42,202
I wanna see
what their strengths
and their weaknesses are
870
00:31:42,202 --> 00:31:44,905
and see what else I can do
to make sure they're successful.
871
00:31:44,905 --> 00:31:47,607
Jon's been running bars
for many years, so
872
00:31:47,607 --> 00:31:49,476
- we're just learning--
- There they are.
873
00:31:49,476 --> 00:31:51,678
- Hey, Jon.
- Hey, Jon. How are you?
874
00:31:51,678 --> 00:31:53,213
- Good to see you.
- Good morning, Paul.
875
00:31:53,213 --> 00:31:54,581
- Good to see you.
- How are you?
876
00:31:54,581 --> 00:31:57,484
So what do you think
of last night?
877
00:31:57,484 --> 00:32:01,421
It was a learning experience,
but, um, I think it went well.
878
00:32:01,421 --> 00:32:02,756
Everything wasn't perfect,
879
00:32:02,756 --> 00:32:04,257
but, boy, we came
a long way, didn't we?
880
00:32:04,257 --> 00:32:05,926
- Yeah. From day one.
- Yeah.
881
00:32:05,926 --> 00:32:07,794
You know what's exciting to me?
882
00:32:07,794 --> 00:32:10,330
His confidence in his
ability to get new members.
883
00:32:10,330 --> 00:32:12,232
- I know he's gonna do it.
- Yeah.
884
00:32:12,232 --> 00:32:14,634
And your confidence in him
and his confidence to do it.
885
00:32:14,634 --> 00:32:15,836
You know,
when I go to other Posts,
886
00:32:15,836 --> 00:32:17,370
there isn't somebody like you...
887
00:32:17,370 --> 00:32:18,672
- Uh-hmm.
- ...who's stepping up
888
00:32:18,672 --> 00:32:20,373
that can really do this.
889
00:32:20,373 --> 00:32:22,242
Anything worry you right now?
890
00:32:22,242 --> 00:32:24,945
No. No. I have complete
confidence in these people.
891
00:32:26,480 --> 00:32:28,014
This isn't a business.
892
00:32:28,014 --> 00:32:29,983
- It's a responsibility.
- Yeah.
893
00:32:29,983 --> 00:32:31,918
That's what
so special about this.
894
00:32:31,918 --> 00:32:33,854
So I'm gonna
give you great food.
895
00:32:33,854 --> 00:32:35,689
Simple but great.
896
00:32:35,689 --> 00:32:37,657
We're gonna put in
the right POS systems,
897
00:32:37,657 --> 00:32:40,427
the right accounting systems,
the right inventory systems.
898
00:32:40,427 --> 00:32:42,028
We're making the Post beautiful.
899
00:32:42,028 --> 00:32:43,597
- Good.
- Wait till you guys see it.
900
00:32:43,597 --> 00:32:45,432
- I can't wait.
- It's gonna be a source
901
00:32:45,432 --> 00:32:46,766
of great,
great pride for you.
902
00:32:46,766 --> 00:32:48,435
Yeah.
903
00:32:48,435 --> 00:32:50,303
- I gotta go to work.
- Thank you, Jon.
904
00:32:50,303 --> 00:32:51,638
- All right. Thanks, Jon.
- See you tomorrow.
905
00:32:51,638 --> 00:32:53,874
Thank you.
906
00:32:53,874 --> 00:32:55,876
That's gonna be amazing.
907
00:32:55,876 --> 00:32:57,644
These aren't general managers.
908
00:32:57,644 --> 00:32:59,479
They get no paycheck.
909
00:32:59,479 --> 00:33:01,681
They're here
because they love our vets.
910
00:33:01,681 --> 00:33:04,818
They're here at a passion.
And, boy, did that show.
911
00:33:04,818 --> 00:33:07,487
Could you imagine
having a new Post?
912
00:33:07,487 --> 00:33:10,457
I don't know if I'm more
excited to be outside of this.
913
00:33:10,457 --> 00:33:12,025
[both laughs]
914
00:33:12,025 --> 00:33:13,894
They are so excited
about the future.
915
00:33:13,894 --> 00:33:15,695
Todd has got this.
916
00:33:15,695 --> 00:33:17,297
He's gonna get
those new members.
917
00:33:17,297 --> 00:33:18,598
And he's confident.
918
00:33:18,598 --> 00:33:20,634
Paul has set Todd up
for success
919
00:33:20,634 --> 00:33:23,036
and now I'm the icing the cake.
920
00:33:23,036 --> 00:33:26,006
[dramatic music]
921
00:33:36,516 --> 00:33:39,553
[band music]
922
00:33:42,055 --> 00:33:45,792
[indistinct chatter]
923
00:33:45,792 --> 00:33:46,993
[applause]
924
00:33:46,993 --> 00:33:48,995
He can [indistinct] [laughs]
925
00:33:48,995 --> 00:33:51,698
The VFW Band of Colorado.
926
00:33:51,698 --> 00:33:53,500
Well done.
Thank you for being here.
927
00:33:53,500 --> 00:33:55,835
[cheers and applause]
928
00:33:55,835 --> 00:33:57,370
What do you think
of this week, Paul?
929
00:33:57,370 --> 00:33:59,005
I could never imagine
930
00:33:59,005 --> 00:34:02,075
or even dreamt of anything
like this happening.
931
00:34:02,075 --> 00:34:03,443
It's not my Post.
932
00:34:03,443 --> 00:34:05,345
- It's our post.
- Yeah.
933
00:34:05,345 --> 00:34:07,614
That's why you are such
a great commander.
934
00:34:07,614 --> 00:34:09,683
It was never about
your personal accomplishments.
935
00:34:09,683 --> 00:34:12,118
It was always the objective
of taking care of our members,
936
00:34:12,118 --> 00:34:15,422
taking care of our vets,
taking care of our community.
937
00:34:15,422 --> 00:34:18,491
So when you've been
serving me your whole life,
938
00:34:18,491 --> 00:34:21,361
think of what an honor it is
for me to serve you
939
00:34:21,361 --> 00:34:23,630
for just this
small amount of time.
940
00:34:23,630 --> 00:34:25,732
I wanted to create
an environment
941
00:34:25,732 --> 00:34:29,002
that was broad
but cozy, comfortable.
942
00:34:29,002 --> 00:34:31,137
What a club should be.
943
00:34:31,137 --> 00:34:32,639
- Are you ready?
- Yes.
944
00:34:32,639 --> 00:34:35,842
Here we go.
One, two, three!
945
00:34:35,842 --> 00:34:38,612
[cheers and applause]
946
00:34:43,133 --> 00:34:46,170
[cheers and applause]
947
00:34:49,873 --> 00:34:51,241
Wow.
948
00:34:51,241 --> 00:34:53,210
You got a new sign outside.
949
00:34:53,210 --> 00:34:55,245
A nice look
to the outside of the building.
950
00:34:55,245 --> 00:34:57,748
But the best is yet to come.
Go ahead.
951
00:34:57,748 --> 00:34:59,583
- Let's go.
- Let's go.
952
00:34:59,583 --> 00:35:02,352
[laughter]
953
00:35:04,254 --> 00:35:06,523
- Look at that.
- Look at--oh, wow.
954
00:35:09,460 --> 00:35:12,362
Wow!
955
00:35:12,362 --> 00:35:14,598
What?
956
00:35:14,598 --> 00:35:16,500
Look at this.
957
00:35:16,500 --> 00:35:18,368
Wow!
958
00:35:18,368 --> 00:35:20,404
- Look at the TVs.
- This is amazing.
959
00:35:20,404 --> 00:35:22,606
No more TVs
sitting on top of corners.
960
00:35:22,606 --> 00:35:24,508
And they kept our jukebox.
961
00:35:24,508 --> 00:35:25,843
[cheering]
962
00:35:25,843 --> 00:35:26,877
What do you think?
963
00:35:28,779 --> 00:35:32,583
What he's made it into
is just...
964
00:35:32,583 --> 00:35:34,918
There are no words
to describe it.
965
00:35:34,918 --> 00:35:38,288
So I got a lot to show you guys.
Grab a seat at the bar.
966
00:35:38,288 --> 00:35:40,424
So back here, guys,
we got two workstations.
967
00:35:40,424 --> 00:35:42,893
Complete separate workstations.
968
00:35:42,893 --> 00:35:46,330
And I got you
Shift4 Harbortouch
969
00:35:46,330 --> 00:35:48,365
POS which is world-class.
970
00:35:48,365 --> 00:35:50,534
And you got two SkyTabs
971
00:35:50,534 --> 00:35:52,369
so you can take
these around the room.
972
00:35:52,369 --> 00:35:53,704
You put the order in right here.
973
00:35:53,704 --> 00:35:57,374
I got you a PathSpot machine
at the end of the bar.
974
00:35:57,374 --> 00:35:59,309
You know, sanitation
is so important today.
975
00:35:59,309 --> 00:36:02,246
And let's face it,
we have some elder members.
976
00:36:02,246 --> 00:36:06,283
That white unit over there
is a Bluezone by Middleby.
977
00:36:06,283 --> 00:36:11,889
It's a purification system
that kills 99.93%
978
00:36:11,889 --> 00:36:14,958
of all bacteria
and viral matter in the air.
979
00:36:14,958 --> 00:36:18,562
Then I got BarProducts.com
to give us all-new glassware,
980
00:36:18,562 --> 00:36:20,664
all-new bar tools and supplies.
981
00:36:20,664 --> 00:36:24,868
I got Ink Monstr to do
special vinyl wraps
982
00:36:24,868 --> 00:36:27,971
around the post to tie
the design together.
983
00:36:27,971 --> 00:36:30,240
And one of my favorite things.
984
00:36:30,240 --> 00:36:34,478
I got you two Island Oasis
frozen drink machines.
985
00:36:34,478 --> 00:36:36,513
Then I got
Mile High Beverage Brothers
986
00:36:36,513 --> 00:36:38,448
to overhaul the draft
beer system, clean it.
987
00:36:38,448 --> 00:36:40,751
Make sure the pressure's right.
The temperature's right.
988
00:36:40,751 --> 00:36:42,786
I don't wanna dump
any draft beer down the drain,
989
00:36:42,786 --> 00:36:44,655
right, and lose
your profits that way.
990
00:36:44,655 --> 00:36:46,623
And then I got
Jim Needham Plumbing
991
00:36:46,623 --> 00:36:48,959
to come in, pull extra lines,
992
00:36:48,959 --> 00:36:51,562
get the new station in
with cold water, hot water,
993
00:36:51,562 --> 00:36:53,430
drainage, everything needed
994
00:36:53,430 --> 00:36:55,299
'cause we have
two complete workstations.
995
00:36:55,299 --> 00:36:57,734
Then I got
Paramount Audio Video...
996
00:36:57,734 --> 00:36:59,703
- Oh, wow.
- ...to come in.
997
00:36:59,703 --> 00:37:01,572
And look at the video
they created for you guys.
998
00:37:01,572 --> 00:37:03,040
That's amazing.
999
00:37:03,040 --> 00:37:06,343
And then I got
Standard Restaurant Supply
1000
00:37:06,343 --> 00:37:08,545
to give you a double-decker
pizza oven in the kitchen.
1001
00:37:08,545 --> 00:37:11,381
Have you seen that?
And double bucket deep fryer.
1002
00:37:11,381 --> 00:37:13,483
I got you Partender
1003
00:37:13,483 --> 00:37:15,619
so we can take
a complete inventory,
1004
00:37:15,619 --> 00:37:17,988
track our numbers
in a matter of minutes
1005
00:37:17,988 --> 00:37:20,457
so that you know
exactly where we stand,
1006
00:37:20,457 --> 00:37:22,292
so we won't have
that problem anymore.
1007
00:37:22,292 --> 00:37:24,628
You're a great VFW.
1008
00:37:24,628 --> 00:37:29,466
Every one of you steps up
for our vets all the time.
1009
00:37:29,466 --> 00:37:31,468
Guys, are you ready?
We gotta get to work.
1010
00:37:31,468 --> 00:37:32,603
- Ready?
- Let's do this.
1011
00:37:32,603 --> 00:37:34,504
Rah, rah, rah.
1012
00:37:34,504 --> 00:37:36,607
Who are we for?
1013
00:37:36,607 --> 00:37:40,677
9644!
1014
00:37:40,677 --> 00:37:42,412
Woo!
1015
00:37:42,412 --> 00:37:44,481
- [applause]
- Let's go do it.
1016
00:37:44,481 --> 00:37:46,617
[upbeat music]
1017
00:37:46,617 --> 00:37:49,519
[cheers and applause]
1018
00:37:49,519 --> 00:37:50,854
Are you guys ready?
1019
00:37:50,854 --> 00:37:52,623
all: Yeah!
- [chuckles]
1020
00:37:52,623 --> 00:37:54,524
You're gonna be amazed.
1021
00:37:54,524 --> 00:37:55,859
- Yeah. Come on in.
- Come on.
1022
00:37:58,061 --> 00:38:00,898
[upbeat music]
1023
00:38:00,898 --> 00:38:02,733
Hi, guys.
1024
00:38:02,733 --> 00:38:04,701
Do you want anything to drink?
1025
00:38:04,701 --> 00:38:06,837
Hi, father. What'd it be?
1026
00:38:06,837 --> 00:38:09,039
[tumbler rattling]
1027
00:38:09,039 --> 00:38:11,375
You see this?
1028
00:38:11,375 --> 00:38:12,542
- The Repo Man.
- Yeah.
1029
00:38:12,542 --> 00:38:15,545
That--that's a free margarita.
1030
00:38:15,545 --> 00:38:18,448
Another VFW Burger,
a hot chicken sandwich,
1031
00:38:18,448 --> 00:38:20,651
and some tenders walking in.
1032
00:38:20,651 --> 00:38:22,886
How we doing?
Feeling pretty comfy?
1033
00:38:22,886 --> 00:38:24,788
- Absolutely.
- I see the chicken
1034
00:38:24,788 --> 00:38:27,457
- is getting golden brown.
- Absolutely. Good.
1035
00:38:27,457 --> 00:38:29,493
Well, those are good, guys.
1036
00:38:29,493 --> 00:38:30,961
What do you think?
Great guys, huh?
1037
00:38:30,961 --> 00:38:32,562
They are.
I'm telling you,
1038
00:38:32,562 --> 00:38:34,464
volunteers but they,
they have heart
1039
00:38:34,464 --> 00:38:35,832
and it's like
they own this place.
1040
00:38:35,832 --> 00:38:37,434
Thank you for letting me
be a part of this
1041
00:38:37,434 --> 00:38:39,002
'cause this is very heartfelt...
1042
00:38:39,002 --> 00:38:40,137
- Yeah. It sure is.
- ...you know, giving back
1043
00:38:40,137 --> 00:38:41,705
to these guys
who give so much.
1044
00:38:41,705 --> 00:38:43,607
The chicken sandwich.
1045
00:38:43,607 --> 00:38:46,510
[blender whirs]
1046
00:38:49,546 --> 00:38:51,648
- How you doing?
- Doing well. Doing well.
1047
00:38:51,648 --> 00:38:53,583
- What do you think?
- They're starting to move
1048
00:38:53,583 --> 00:38:55,152
their--get that confidence.
They're speaking to people.
1049
00:38:55,152 --> 00:38:57,688
Always put it up here.
1050
00:38:57,688 --> 00:38:59,389
And they're remembering
the [indistinct]
1051
00:38:59,389 --> 00:39:00,724
- and that's fantastic.
- They are? Nice.
1052
00:39:00,724 --> 00:39:03,060
That is the Bravo Zulu.
1053
00:39:03,060 --> 00:39:04,828
Is it better
than a normal burger?
1054
00:39:04,828 --> 00:39:06,463
[laughter]
1055
00:39:06,463 --> 00:39:07,931
During stress test,
1056
00:39:07,931 --> 00:39:10,467
Penny was terrified
she was gonna fail.
1057
00:39:10,467 --> 00:39:12,803
She wasn't gonna make it.
She couldn't do anything right.
1058
00:39:12,803 --> 00:39:14,137
Look at her now.
1059
00:39:14,137 --> 00:39:15,872
She's got confidence.
1060
00:39:15,872 --> 00:39:17,674
She's getting drinks
out pretty darn quickly
1061
00:39:17,674 --> 00:39:20,677
and she's getting better
and better still every minute.
1062
00:39:20,677 --> 00:39:22,713
So this team
has really pulled together,
1063
00:39:22,713 --> 00:39:25,415
and it shows great
attitude and willingness
1064
00:39:25,415 --> 00:39:27,451
to learn overcomes ignorance.
1065
00:39:27,451 --> 00:39:28,752
Because they absorb
the knowledge
1066
00:39:28,752 --> 00:39:29,820
and now they're using it.
1067
00:39:32,489 --> 00:39:35,726
I wanted to just say to both
of you, first, take a look.
1068
00:39:35,726 --> 00:39:38,128
- Happy people.
- Happy people.
1069
00:39:38,128 --> 00:39:41,698
Hopefully, now we can
increase our footprint,
1070
00:39:41,698 --> 00:39:43,834
get more members,
serve our vets better,
1071
00:39:43,834 --> 00:39:45,635
serve our community better.
1072
00:39:45,635 --> 00:39:47,571
You know, this isn't
about a bar. You know that.
1073
00:39:47,571 --> 00:39:49,639
And in the end,
it's not about a Post.
1074
00:39:49,639 --> 00:39:51,541
- It's about people.
- It is.
1075
00:39:51,541 --> 00:39:52,676
- Veterans.
- And it's about serving
1076
00:39:52,676 --> 00:39:53,944
those veterans well,
1077
00:39:53,944 --> 00:39:55,178
serving their families well
1078
00:39:55,178 --> 00:39:56,847
sometimes when needed,
1079
00:39:56,847 --> 00:39:58,782
serving the community well
when needed.
1080
00:39:58,782 --> 00:40:01,985
- So my work is done, guys.
- Thank you, sir.
1081
00:40:01,985 --> 00:40:06,123
Jon, I can't thank you enough.
1082
00:40:06,123 --> 00:40:08,225
It's an honor.
It's an honor, Paul.
1083
00:40:08,225 --> 00:40:10,027
- Thank you so much.
- It's my pleasure, guys.
1084
00:40:10,027 --> 00:40:11,895
- This is gonna be great.
- It's an honor, guys.
1085
00:40:11,895 --> 00:40:13,563
- Thank you very much.
- I know you'll make us
1086
00:40:13,563 --> 00:40:15,132
- all proud. I know you do.
- We got it.
1087
00:40:15,132 --> 00:40:17,634
- Congratulations.
- Thank you, sir. Take care.
1088
00:40:17,634 --> 00:40:20,670
[dramatic music]
1089
00:40:29,546 --> 00:40:30,647
[chuckles]
1090
00:40:33,884 --> 00:40:36,920
[upbeat music]
1091
00:40:43,660 --> 00:40:45,729
narrator: Promotional
consideration provided by:
1092
00:40:45,729 --> 00:40:48,131
Partender, PathSpot,
SkyTab POS, Roxy on Broadway,
1093
00:40:48,131 --> 00:40:49,900
CleaningPros, Befort Plumbing,
1094
00:40:49,900 --> 00:40:51,735
Paramount Audio Video Corp.,
Bluezone,
1095
00:40:51,735 --> 00:40:53,703
Mile High Beverage Brothers,
Bar Products,
1096
00:40:53,703 --> 00:40:55,772
Standard Restaurant Supply,
Jim Needham Plumbing,
1097
00:40:55,772 --> 00:40:56,773
TiCoat, Island Oasis,
OneStone, and ESRI.