1 00:00:01,534 --> 00:00:03,269 [laughs] 2 00:00:03,269 --> 00:00:06,740 We argue every day about every facet of the business. 3 00:00:07,807 --> 00:00:09,409 narrator: For over 30 years, 4 00:00:09,409 --> 00:00:11,411 Jon Taffer has traveled the country 5 00:00:11,411 --> 00:00:15,382 saving hundreds of bars from failure and ruin. 6 00:00:15,382 --> 00:00:18,084 The past two years are unlike anything 7 00:00:18,084 --> 00:00:19,152 I've seen in our industry. 8 00:00:19,152 --> 00:00:21,521 But we're bouncing back. 9 00:00:21,521 --> 00:00:23,089 People are going out again 10 00:00:23,089 --> 00:00:24,824 and restaurants need to get ready. 11 00:00:24,824 --> 00:00:28,561 narrator: Now, Jon is faced with a new set of problems. 12 00:00:28,561 --> 00:00:30,597 There are supply chain issues. 13 00:00:30,597 --> 00:00:33,266 Why are we out of this shit? 14 00:00:33,266 --> 00:00:34,467 Staffing shortages. 15 00:00:34,467 --> 00:00:35,869 Every week, we get a new staff. 16 00:00:35,869 --> 00:00:37,537 We have to crash course them. 17 00:00:37,537 --> 00:00:39,606 And consistent health concerns. 18 00:00:39,606 --> 00:00:43,343 We just can't fail. We just can't. 19 00:00:43,343 --> 00:00:45,578 narrator: Now, Jon is back out on the road 20 00:00:45,578 --> 00:00:47,714 and heading to Gibsonton, Florida 21 00:00:47,714 --> 00:00:49,482 to rescue AJ's on the River. 22 00:00:49,482 --> 00:00:52,118 This is a new era for our country. 23 00:00:52,118 --> 00:00:56,289 So we need to raise the bar and rise to these challenges. 24 00:00:56,289 --> 00:00:59,626 narrator: In 2016, 30-year police veteran, 25 00:00:59,626 --> 00:01:02,228 Jerry Clark bought AJ's on the River 26 00:01:02,228 --> 00:01:03,696 in Gibsonton, Florida. 27 00:01:03,696 --> 00:01:05,598 Through conversations with my son 28 00:01:05,598 --> 00:01:08,268 who had been in the bar business his entire life, 29 00:01:08,268 --> 00:01:09,769 and from watching Bar Rescue, 30 00:01:09,769 --> 00:01:12,806 I became interested and wanted to own a bar. 31 00:01:12,806 --> 00:01:14,541 narrator: Jerry used his retirement 32 00:01:14,541 --> 00:01:17,477 of about $100,000 to buy the bar. 33 00:01:17,477 --> 00:01:20,513 The money to buy the bar and the food truck 34 00:01:20,513 --> 00:01:23,283 came from my police pension. 35 00:01:23,283 --> 00:01:25,285 narrator: And with no experience himself, 36 00:01:25,285 --> 00:01:27,587 hired his son Patrick to run the bar. 37 00:01:27,587 --> 00:01:30,156 I've been working in restaurants about 23 years. 38 00:01:30,156 --> 00:01:32,559 As far as how yesterday went, 39 00:01:32,559 --> 00:01:34,494 we had a bit of an issue with rotating tables 40 00:01:34,494 --> 00:01:36,162 and staying in sections. 41 00:01:36,162 --> 00:01:38,097 I consider myself a really good manager. 42 00:01:41,901 --> 00:01:43,736 - I got it. - Let me see. 43 00:01:43,736 --> 00:01:45,839 narrator: But despite Patrick's expertise, 44 00:01:45,839 --> 00:01:47,674 the bar struggled to turn a profit. 45 00:01:47,674 --> 00:01:49,676 It would be nice to be able to make money, 46 00:01:49,676 --> 00:01:52,278 and we have not been able to do that as of yet. 47 00:01:52,278 --> 00:01:54,547 narrator: So now, Jerry and Patrick 48 00:01:54,547 --> 00:01:56,282 not only have a fractured bar, 49 00:01:56,282 --> 00:01:58,418 but a fractured relationship as well. 50 00:01:58,418 --> 00:02:00,653 Sometimes it's easier to have disagreement 51 00:02:00,653 --> 00:02:04,190 with a business associate than it is with your son. 52 00:02:04,190 --> 00:02:06,826 narrator: And find themselves relying on friends and family 53 00:02:06,826 --> 00:02:08,695 to help run their sinking ship. 54 00:02:08,695 --> 00:02:10,463 The [indistinct] family is a family 55 00:02:10,463 --> 00:02:12,265 that pretty much all work here. 56 00:02:12,265 --> 00:02:14,601 Ashley is my sister-in-law and Alex is my brother-in-law. 57 00:02:14,601 --> 00:02:16,669 Before I worked here, I was actually doing-- 58 00:02:16,669 --> 00:02:19,272 I was a cable technician and auto mechanics. 59 00:02:19,272 --> 00:02:21,541 By the fifth hour into it, I'm numb. 60 00:02:21,541 --> 00:02:24,277 narrator: Having no solution to improve the bar, 61 00:02:24,277 --> 00:02:28,281 Jerry finds himself in over $120,000 in debt, 62 00:02:28,281 --> 00:02:30,383 and months away from closing. 63 00:02:30,383 --> 00:02:32,318 After five and a half years of hard work, 64 00:02:32,318 --> 00:02:35,588 I was hoping that we would at least start breaking even. 65 00:02:35,588 --> 00:02:38,691 narrator: Before their bar dream gets washed away, 66 00:02:38,691 --> 00:02:40,393 this father and son duo 67 00:02:40,393 --> 00:02:42,395 have agreed to pull back the doors, 68 00:02:42,395 --> 00:02:43,897 bust open the books, 69 00:02:43,897 --> 00:02:46,000 and make a call for help to Bar Rescue. 70 00:02:54,207 --> 00:02:55,408 Hi, Emily. 71 00:02:55,408 --> 00:02:56,542 Hello, Jon. How are you? 72 00:02:56,542 --> 00:02:57,977 Good to see you. Hey, buddy. 73 00:02:57,977 --> 00:02:59,212 - Good to see you. - Hey, brother. 74 00:02:59,212 --> 00:03:00,213 - How are you, Vic? - How are you? 75 00:03:00,213 --> 00:03:02,014 Good. 76 00:03:02,014 --> 00:03:03,383 narrator: For the kitchen, John brings in Vic Vegas, 77 00:03:03,383 --> 00:03:07,019 an executive chef with over 25 years' experience. 78 00:03:07,019 --> 00:03:09,255 Vic has worked with major food distributors, 79 00:03:09,255 --> 00:03:12,425 while also owning and operating his own successful restaurant. 80 00:03:14,427 --> 00:03:17,163 For the bar, Jon brings in Emily Yett, 81 00:03:17,163 --> 00:03:18,798 an expert mixologist 82 00:03:18,798 --> 00:03:21,067 who has won numerous cocktail competitions 83 00:03:21,067 --> 00:03:25,438 and was voted Best Bartender in Las Vegas in 2018. 84 00:03:25,438 --> 00:03:29,208 Well, a little dockside experience. 85 00:03:29,208 --> 00:03:31,244 And I also wanna thank Bada Bing Marine 86 00:03:31,244 --> 00:03:33,379 for giving me this boat so we could look at the bar. 87 00:03:33,379 --> 00:03:34,881 Look at this place. 88 00:03:34,881 --> 00:03:37,183 All their business comes from the river. 89 00:03:37,183 --> 00:03:40,286 There's three other bars on a whole river, 90 00:03:40,286 --> 00:03:42,155 and only two of them have dock space. 91 00:03:42,155 --> 00:03:46,192 And this is the only bar that has free dock space. 92 00:03:46,192 --> 00:03:47,827 Right. 93 00:03:47,827 --> 00:03:49,128 So this would be my place to go if it was good. 94 00:03:49,128 --> 00:03:50,229 Right. 95 00:03:50,229 --> 00:03:51,564 I'm guessing it's not good. 96 00:03:51,564 --> 00:03:52,799 [laughs] 97 00:03:54,167 --> 00:03:58,404 This bar AJ's was bought by Jerry five years ago. 98 00:03:58,404 --> 00:04:02,141 Jerry's son Patrick works here with him. 99 00:04:02,141 --> 00:04:05,011 [whistles] 100 00:04:05,011 --> 00:04:07,580 Jerry is a retired Tampa cop. 101 00:04:07,580 --> 00:04:11,317 And now he's losing 7,500 a month 102 00:04:11,317 --> 00:04:13,920 and his pension was gone in six months, like, he's broke. 103 00:04:13,920 --> 00:04:15,455 - He's done. He's finished. - Wow. 104 00:04:15,455 --> 00:04:17,957 So there's a couple of other people that work there. 105 00:04:17,957 --> 00:04:19,292 There's Shannon. 106 00:04:19,292 --> 00:04:20,927 Do you want it spicy? 107 00:04:20,927 --> 00:04:22,328 - No, thank you. - All right. 108 00:04:22,328 --> 00:04:23,863 She's a bar manager. 109 00:04:23,863 --> 00:04:24,931 There's Ashley. 110 00:04:24,931 --> 00:04:26,365 She's the bartender. 111 00:04:26,365 --> 00:04:27,934 I'm gonna go drop these menus 112 00:04:27,934 --> 00:04:29,135 and I'll be right with you, okay? 113 00:04:29,135 --> 00:04:30,303 And there's Alex. 114 00:04:30,303 --> 00:04:31,904 He's the cook, Vic. 115 00:04:34,974 --> 00:04:37,009 You notice I said cook, not chef? 116 00:04:37,009 --> 00:04:38,611 Right. 117 00:04:38,611 --> 00:04:42,248 Alex really just got this job a few months ago, 118 00:04:42,248 --> 00:04:44,450 because he's levelheaded. 119 00:04:44,450 --> 00:04:46,219 Kitchen job because he's levelheaded? 120 00:04:46,219 --> 00:04:47,420 Because he's levelheaded. 121 00:04:47,420 --> 00:04:48,554 But not kitchen qualified? 122 00:04:48,554 --> 00:04:50,456 Not kitchen qualified. 123 00:04:50,456 --> 00:04:52,158 I'm not sure he's qualified for anything, 124 00:04:52,158 --> 00:04:55,061 so God knows what you have in the kitchen. 125 00:04:55,061 --> 00:04:56,095 Bring them down. 126 00:05:00,233 --> 00:05:01,334 Good job. 127 00:05:03,903 --> 00:05:06,138 Did they just kiss in the kitchen? 128 00:05:06,138 --> 00:05:08,074 Listen, I didn't ask for my burger 129 00:05:08,074 --> 00:05:09,442 with the side of PDA. 130 00:05:09,442 --> 00:05:13,513 Ashley is Alex, the cook's wife. 131 00:05:13,513 --> 00:05:15,648 Oh. 132 00:05:15,648 --> 00:05:17,650 Now, if you were a customer, 133 00:05:17,650 --> 00:05:19,018 that would start to make you a little uncomfortable, 134 00:05:19,018 --> 00:05:20,586 - wouldn't it? - Right. 135 00:05:20,586 --> 00:05:23,456 The other interesting thing is the bar has no kitchen. 136 00:05:25,224 --> 00:05:28,628 The food is coming from a kitchen housed in a trailer 137 00:05:28,628 --> 00:05:30,930 about 30 feet behind the bar. 138 00:05:30,930 --> 00:05:32,098 Whoa, whoa, Patrick. 139 00:05:32,098 --> 00:05:33,699 - [laughs] - Whoa, yeah. 140 00:05:33,699 --> 00:05:35,401 And they're running their food from that trailer 141 00:05:35,401 --> 00:05:37,370 - into the bar to serve it. - Wow. 142 00:05:38,638 --> 00:05:41,407 All right. 143 00:05:41,407 --> 00:05:43,309 I could do a Bloody Mary. We don't have hard liquor here. 144 00:05:43,309 --> 00:05:44,677 What we have is wine. 145 00:05:44,677 --> 00:05:45,678 It's been fermented to tastes like vodka. 146 00:05:45,678 --> 00:05:47,346 Are you okay with that? 147 00:05:47,346 --> 00:05:49,248 Now, this bar does not have a liquor license. 148 00:05:49,248 --> 00:05:51,551 - Oh. - What you're looking at-- 149 00:05:51,551 --> 00:05:54,554 - Yeah. - --are low proof alcohols. 150 00:05:54,554 --> 00:05:57,456 They're made with a neutral wine base. 151 00:05:57,456 --> 00:05:59,559 And then they create a vodka flavoring-- 152 00:05:59,559 --> 00:06:01,327 - Sure. - --a gin flavoring, 153 00:06:01,327 --> 00:06:03,262 a whiskey flavoring. You know this well, Emily. 154 00:06:03,262 --> 00:06:07,066 They're 40 proof, so that's 20% alcohol. 155 00:06:07,066 --> 00:06:09,502 But because it's low proof, 156 00:06:09,502 --> 00:06:12,405 you can serve it in a beer and wine environment. 157 00:06:12,405 --> 00:06:14,073 - Margarita. - Are you sure with it? 158 00:06:14,073 --> 00:06:15,141 Yeah. 159 00:06:15,141 --> 00:06:16,442 So for recon this week, 160 00:06:16,442 --> 00:06:18,010 I got us two boat captains, 161 00:06:18,010 --> 00:06:19,579 Mitch and John. 162 00:06:19,579 --> 00:06:22,682 They know every bar on this river. 163 00:06:22,682 --> 00:06:25,451 narrator: Jon's spies enter AJ's on the River. 164 00:06:25,451 --> 00:06:28,087 A 2,500 square foot bar 165 00:06:28,087 --> 00:06:31,057 sitting on the banks of the Alafia River, 166 00:06:31,057 --> 00:06:33,759 with docks outside for boats to pull up to, 167 00:06:33,759 --> 00:06:36,228 a small L-shaped bar inside, 168 00:06:36,228 --> 00:06:39,632 and a detached trailer that acts as a kitchen. 169 00:06:39,632 --> 00:06:41,701 So there's John and Mitch. 170 00:06:43,002 --> 00:06:44,270 Hey, how's it going? 171 00:06:44,270 --> 00:06:46,172 - Good. How are you? - Good. 172 00:06:46,172 --> 00:06:48,641 I don't have, uh, a drink menu. I have a food menu. 173 00:06:48,641 --> 00:06:50,543 - Uh... - I'll do a Margarita. 174 00:06:50,543 --> 00:06:52,144 Yeah, you want salt? 175 00:06:52,144 --> 00:06:53,546 Salt would be great. Thank you. 176 00:06:53,546 --> 00:06:55,047 I'm gonna start with a Bloody Mary. 177 00:06:56,182 --> 00:06:57,383 Can I start you a tab? 178 00:06:57,383 --> 00:06:59,151 Yeah. Yes. 179 00:06:59,151 --> 00:07:01,320 Uh, and then we're also gonna need some food. 180 00:07:01,320 --> 00:07:02,688 I'm just gonna do a classic burger. 181 00:07:02,688 --> 00:07:04,423 I'd like the fish sandwich. 182 00:07:04,423 --> 00:07:06,058 Uh-hmm. 183 00:07:06,058 --> 00:07:07,259 And then a Philly cheesesteak as well. 184 00:07:07,259 --> 00:07:09,528 - Yeah. - Hey, there's one. 185 00:07:09,528 --> 00:07:10,730 Okay. 186 00:07:12,365 --> 00:07:14,567 [tense music] 187 00:07:17,603 --> 00:07:18,771 That's the fish. 188 00:07:18,771 --> 00:07:20,306 It's pretty firm. 189 00:07:23,709 --> 00:07:25,578 Because it's frozen. 190 00:07:25,578 --> 00:07:28,247 Now when you put the seasoning and then drop it on the grill, 191 00:07:28,247 --> 00:07:29,248 what happens to the seasoning? 192 00:07:29,248 --> 00:07:30,449 Burn, baby, burn. 193 00:07:30,449 --> 00:07:32,018 That's why we marinate instead. 194 00:07:33,419 --> 00:07:35,554 Okay, you see no gloves. 195 00:07:35,554 --> 00:07:37,156 - Protein on the hands-- - Wait. 196 00:07:37,156 --> 00:07:39,358 - --and a rectangular steak. - Oh. 197 00:07:39,358 --> 00:07:40,826 You see those in the freezer station, 198 00:07:40,826 --> 00:07:42,495 they're about as cheap as cheap can be. 199 00:07:44,830 --> 00:07:46,565 Look at that burger, 200 00:07:46,565 --> 00:07:48,734 squeezed every ounce of juice out of there. 201 00:07:51,237 --> 00:07:53,673 Look at that smoke, man, that's unbelievable. 202 00:07:53,673 --> 00:07:55,708 They're gonna set that kitchen on fire. 203 00:07:55,708 --> 00:07:57,410 Oh, yeah. We're dipping with butter now. 204 00:07:58,577 --> 00:08:00,279 Tuck it all the way in. 205 00:08:00,279 --> 00:08:01,847 Look at this. 206 00:08:01,847 --> 00:08:03,616 Is that the same hand that touched all that everything? 207 00:08:03,616 --> 00:08:05,084 - It is. It is. - Yes. 208 00:08:05,084 --> 00:08:06,585 - Hitting the roll now, the-- - Yes. 209 00:08:06,585 --> 00:08:08,187 - --hand that touched the meat? - Holding a roll. 210 00:08:08,187 --> 00:08:09,822 Oh, geez, brother. 211 00:08:09,822 --> 00:08:11,724 Philly cheesesteak and chips? 212 00:08:11,724 --> 00:08:13,392 - That's for my friend. - You can set that right here. 213 00:08:13,392 --> 00:08:15,594 Right here, fish sandwich with coleslaw. 214 00:08:15,594 --> 00:08:16,729 - That's me. - That guy. 215 00:08:16,729 --> 00:08:18,631 And then bacon cheeseburger. 216 00:08:18,631 --> 00:08:22,168 This bar doesn't realize that the third guest is me. 217 00:08:22,168 --> 00:08:23,536 So I'm gonna go in there. 218 00:08:23,536 --> 00:08:24,837 I'm gonna sit next to these guys 219 00:08:24,837 --> 00:08:26,706 and I'm gonna taste this food. 220 00:08:26,706 --> 00:08:28,274 And I'm gonna give you the scoop myself. 221 00:08:28,274 --> 00:08:29,675 - Oh, oh. - Here we go. 222 00:08:29,675 --> 00:08:31,811 [laughs] I promise you. 223 00:08:31,811 --> 00:08:34,680 [tense music] 224 00:08:45,891 --> 00:08:47,293 Hey, guys. 225 00:08:47,293 --> 00:08:48,360 both: Hey, how's it going? 226 00:08:52,298 --> 00:08:54,900 When I saw Jon sit at the bar, 227 00:08:54,900 --> 00:08:58,871 uh, I knew, uh, it was time for a reckoning. 228 00:08:58,871 --> 00:09:01,574 I'm really curious to see what you think of that fish sandwich. 229 00:09:05,845 --> 00:09:07,513 It's a little soggy. 230 00:09:07,513 --> 00:09:10,783 They took two frozen fish fillets 231 00:09:10,783 --> 00:09:12,251 and dropped them on the flat top. 232 00:09:12,251 --> 00:09:13,819 Hmm. 233 00:09:13,819 --> 00:09:16,589 And when you cook fish frozen, it gets all soggy on the inside. 234 00:09:16,589 --> 00:09:18,858 And then this... [makes sound] 235 00:09:18,858 --> 00:09:20,760 oh, boy, I'm scared to eat this, to be honest with you, 236 00:09:20,760 --> 00:09:22,161 because I watched them make it. 237 00:09:25,931 --> 00:09:27,666 Jerry. 238 00:09:28,868 --> 00:09:30,236 Uh-huh. 239 00:09:30,236 --> 00:09:31,704 - Hi. - Sir, hi. 240 00:09:31,704 --> 00:09:33,539 - Nice to meet you. - Nice to meet you. 241 00:09:33,539 --> 00:09:35,241 Well, I want you to hear what happened here, 242 00:09:35,241 --> 00:09:36,876 because we ordered this food. 243 00:09:36,876 --> 00:09:39,445 These are two friends of mine, uh, Mitch and John. 244 00:09:39,445 --> 00:09:41,180 Both captains from the area. 245 00:09:41,180 --> 00:09:42,948 I want you to hear what I saw. 246 00:09:42,948 --> 00:09:45,351 Your cook took two pieces of frozen fish. 247 00:09:45,351 --> 00:09:47,419 - Correct. - In his bare hands, 248 00:09:47,419 --> 00:09:48,687 no glove, 249 00:09:48,687 --> 00:09:50,256 put them both on the grill. 250 00:09:50,256 --> 00:09:53,492 See all that black on the top of that fish? 251 00:09:53,492 --> 00:09:54,960 That's burned seasoning. 252 00:09:54,960 --> 00:09:56,729 You don't put the seasoning on it 253 00:09:56,729 --> 00:09:58,497 and then put it down on a grill. 254 00:09:58,497 --> 00:10:01,367 This has the cheapest frozen meat you can possibly buy. 255 00:10:01,367 --> 00:10:03,269 How was the burger? 256 00:10:03,269 --> 00:10:05,871 Very average. 257 00:10:05,871 --> 00:10:08,274 This burger was pressed so much. 258 00:10:08,274 --> 00:10:10,276 Look at this. 259 00:10:10,276 --> 00:10:11,410 They ruined it. 260 00:10:11,410 --> 00:10:13,879 This had a chance of being good. 261 00:10:13,879 --> 00:10:15,948 It had a shot, that never did. 262 00:10:15,948 --> 00:10:17,650 This never did. 263 00:10:17,650 --> 00:10:19,919 Then he took that same hand that had the raw fish, 264 00:10:19,919 --> 00:10:22,221 the raw burger, and the raw beef, 265 00:10:22,221 --> 00:10:25,691 picked up my bun with his hands covered in raw product. 266 00:10:25,691 --> 00:10:29,428 That entire kitchen is completely cross contaminated. 267 00:10:29,428 --> 00:10:30,996 You're gonna kill somebody. 268 00:10:30,996 --> 00:10:33,399 [tense music] 269 00:10:42,374 --> 00:10:44,175 You're gonna kill somebody. 270 00:10:48,413 --> 00:10:50,548 How experienced is Alex in the kitchen? 271 00:10:50,548 --> 00:10:53,318 He's brand--I mean, he's been here a year. 272 00:10:53,318 --> 00:10:55,153 But this is his only restaurant job [indistinct] 273 00:10:55,153 --> 00:10:56,287 So he's never worked in a kitchen before? 274 00:10:56,287 --> 00:10:58,156 No. 275 00:10:58,156 --> 00:10:59,424 As he's struggling in a kitchen and screwing everything up, 276 00:10:59,424 --> 00:11:00,892 you go in there to give him a kiss. 277 00:11:02,360 --> 00:11:03,862 Yeah. 278 00:11:03,862 --> 00:11:05,930 You see, I would never allow newlyweds 279 00:11:05,930 --> 00:11:07,465 to work in my business together, 280 00:11:07,465 --> 00:11:10,402 because newlyweds wanna kiss and hug all the time, don't you? 281 00:11:10,402 --> 00:11:12,036 Right? You're newlyweds. 282 00:11:12,036 --> 00:11:13,405 Never. 283 00:11:13,405 --> 00:11:14,472 Because it makes people uncomfortable. 284 00:11:14,472 --> 00:11:15,473 Have you heard that before? 285 00:11:15,473 --> 00:11:16,875 Sure. 286 00:11:16,875 --> 00:11:18,009 - Have you told her that? - Yes. 287 00:11:18,009 --> 00:11:19,043 And has it continued to happen? 288 00:11:19,043 --> 00:11:20,245 Yes. 289 00:11:20,245 --> 00:11:21,379 So she doesn't listen to you? 290 00:11:21,379 --> 00:11:23,281 - No. - How come? 291 00:11:23,281 --> 00:11:25,517 He says he's asked you not to do that, 292 00:11:25,517 --> 00:11:27,118 but you do it anyway. 293 00:11:27,118 --> 00:11:28,453 How come you don't listen? 294 00:11:29,854 --> 00:11:31,956 Force of habit. 295 00:11:31,956 --> 00:11:34,025 So is that acceptable to you? 296 00:11:34,025 --> 00:11:35,093 - No, that's not. - This is pretty horrible. 297 00:11:35,093 --> 00:11:36,194 It is. 298 00:11:36,194 --> 00:11:37,395 - You're Patrick? - I am. 299 00:11:37,395 --> 00:11:38,863 - So you're Jerry's son? - I am. 300 00:11:38,863 --> 00:11:42,133 - So is this under your watch? - Yes. 301 00:11:42,133 --> 00:11:43,902 What do you think when you hear this, Jerry? 302 00:11:43,902 --> 00:11:46,304 It's, uh, disheartening. 303 00:11:47,539 --> 00:11:49,307 You're counting on him? 304 00:11:49,307 --> 00:11:51,976 I do count on him for everything. 305 00:11:51,976 --> 00:11:53,478 And at this moment, 306 00:11:53,478 --> 00:11:55,513 put aside that he's your son, 307 00:11:55,513 --> 00:11:58,917 is he letting you down as an owner? 308 00:12:03,521 --> 00:12:04,823 Yes. 309 00:12:07,525 --> 00:12:09,894 There's nothing I love to do more 310 00:12:09,894 --> 00:12:11,596 than help a cop or an ex-cop. 311 00:12:11,596 --> 00:12:13,198 Thank you. 312 00:12:13,198 --> 00:12:14,632 I live for these moments to be able to give back 313 00:12:14,632 --> 00:12:16,234 to a guy like you who protected us, 314 00:12:16,234 --> 00:12:17,469 for how many years? 315 00:12:17,469 --> 00:12:20,104 - Thirty. - Thirty years. 316 00:12:20,104 --> 00:12:22,073 So you have to get up to the standard 317 00:12:22,073 --> 00:12:25,009 that your dad had when he was protecting us for 30 years. 318 00:12:25,009 --> 00:12:26,978 I'm gonna hold you accountable the next few days, Pat. 319 00:12:26,978 --> 00:12:28,379 I'm gonna make you good, buddy. 320 00:12:28,379 --> 00:12:29,447 Because he deserves it, doesn't he? 321 00:12:29,447 --> 00:12:31,082 Yes, sir. 322 00:12:31,082 --> 00:12:32,584 Tomorrow we go to work. Good night. Thanks, guys. 323 00:12:32,584 --> 00:12:33,885 Of course. 324 00:12:33,885 --> 00:12:35,253 Thank you, sir. 325 00:12:35,253 --> 00:12:36,921 I think Patrick needs to hear it, 326 00:12:36,921 --> 00:12:39,424 my staff needs to hear it, I need to hear it. 327 00:12:39,424 --> 00:12:41,259 I need to hear it as much as Patrick. 328 00:12:41,259 --> 00:12:44,295 I own this bar. 329 00:12:44,295 --> 00:12:47,131 So that's as much on me as it is on Patrick. 330 00:12:52,937 --> 00:12:56,140 [dramatic music] 331 00:12:57,942 --> 00:13:00,078 Didn't sleep too much last night. 332 00:13:00,078 --> 00:13:02,113 A lot going on. 333 00:13:02,113 --> 00:13:04,449 But I'm ready. I feel good. 334 00:13:04,449 --> 00:13:05,917 Hello. 335 00:13:05,917 --> 00:13:07,051 - Hi. - Hi, Jon. 336 00:13:07,051 --> 00:13:08,152 - How are you? - Hi. 337 00:13:08,152 --> 00:13:09,254 Hey, good morning. 338 00:13:09,254 --> 00:13:11,022 - Hey, guys. - Hi. 339 00:13:11,022 --> 00:13:13,658 All right, let's go outside. I wanna talk to everybody. 340 00:13:13,658 --> 00:13:17,362 Last night, I saw an ex-police officer Jerry, 341 00:13:17,362 --> 00:13:19,664 who after 30 years on the force 342 00:13:19,664 --> 00:13:22,400 of risking his life and taking care of everybody 343 00:13:22,400 --> 00:13:24,669 is literally going down the drain, 344 00:13:24,669 --> 00:13:27,505 and nobody around him has the ability to help him. 345 00:13:27,505 --> 00:13:30,341 Right now, he's failing as a leader. 346 00:13:30,341 --> 00:13:32,143 Nobody in this place knows what they're doing. 347 00:13:32,143 --> 00:13:34,445 And today, I got to change that. 348 00:13:34,445 --> 00:13:35,480 It's beautiful here. 349 00:13:35,480 --> 00:13:37,282 It is. 350 00:13:37,282 --> 00:13:39,317 It's not only a special place but there's special people 351 00:13:39,317 --> 00:13:41,352 who live on a property like this. 352 00:13:41,352 --> 00:13:43,388 And when you think about this community, 353 00:13:43,388 --> 00:13:45,023 you'll find this interesting, 354 00:13:45,023 --> 00:13:47,158 the median household income around here 355 00:13:47,158 --> 00:13:49,327 is 10% lower than America here. 356 00:13:49,327 --> 00:13:52,430 But yet the American dream, there it is, right? 357 00:13:52,430 --> 00:13:53,598 They're living on a lake. 358 00:13:53,598 --> 00:13:55,667 They have boats, they have docks, 359 00:13:55,667 --> 00:13:57,635 but they're still dollar conscious, aren't they? 360 00:13:57,635 --> 00:13:59,103 - Uh-hmm. - Very. 361 00:13:59,103 --> 00:14:00,605 Right? So this isn't the yacht club. 362 00:14:00,605 --> 00:14:01,739 - Right. - Yeah. 363 00:14:01,739 --> 00:14:03,141 This is a boat environment. 364 00:14:03,141 --> 00:14:04,742 And it's a different mentality. 365 00:14:04,742 --> 00:14:07,111 So, we got to provide something great at a good price, don't we? 366 00:14:07,111 --> 00:14:08,446 Yes. 367 00:14:08,446 --> 00:14:11,583 Jerry, who I have unbelievable respect for, 368 00:14:11,583 --> 00:14:13,551 police officer, 30 years. 369 00:14:13,551 --> 00:14:16,220 You know, you think of the situations he walked into 370 00:14:16,220 --> 00:14:17,755 that he did not wanna walk into, 371 00:14:17,755 --> 00:14:19,557 but he had the discipline to do it anyway, 372 00:14:19,557 --> 00:14:21,359 - didn't he, Patrick? - Yes, he did. 373 00:14:21,359 --> 00:14:22,527 But he didn't step back. 374 00:14:22,527 --> 00:14:23,728 He stepped forward, didn't he? 375 00:14:23,728 --> 00:14:25,496 Yes, he did. 376 00:14:25,496 --> 00:14:29,601 So, it's the spirit of that that needs to happen here. 377 00:14:29,601 --> 00:14:31,235 I want everybody to hear this. 378 00:14:31,235 --> 00:14:33,237 How much do you have invested in this bar now? 379 00:14:33,237 --> 00:14:36,074 Probably close to $200,000. 380 00:14:36,074 --> 00:14:37,442 $200,000. 381 00:14:37,442 --> 00:14:39,210 And you're blowing your pension 382 00:14:39,210 --> 00:14:41,412 that it took you 30 years to earn, right? 383 00:14:41,412 --> 00:14:42,780 That's correct. 384 00:14:42,780 --> 00:14:45,183 And how much are we losing a month? 385 00:14:45,183 --> 00:14:48,553 Over $5,000 a month. 386 00:14:48,553 --> 00:14:50,388 And how much time do we have 387 00:14:50,388 --> 00:14:52,490 based upon how much money you have left? 388 00:14:55,126 --> 00:14:56,160 About six months. 389 00:14:57,695 --> 00:14:59,631 The money I make here is my living. 390 00:14:59,631 --> 00:15:02,066 From food to housing to everything. 391 00:15:02,066 --> 00:15:03,368 It's my world. 392 00:15:03,368 --> 00:15:06,104 Did you buy this to pass on to your boys? 393 00:15:06,104 --> 00:15:08,706 I did, as a family legacy. 394 00:15:08,706 --> 00:15:10,608 And to make sure that I have a special needs son 395 00:15:10,608 --> 00:15:12,777 who always have a job. 396 00:15:12,777 --> 00:15:14,612 And he loves it here, doesn't he? 397 00:15:14,612 --> 00:15:16,147 - He loves it. He's the man. - What's his name? 398 00:15:16,147 --> 00:15:17,548 - Brandon. - Brandon. 399 00:15:17,548 --> 00:15:20,385 So, this is not about a bar to you-- 400 00:15:20,385 --> 00:15:21,519 - No. - --is it, Jerry? 401 00:15:21,519 --> 00:15:22,687 This is much more than that. 402 00:15:22,687 --> 00:15:24,455 This is family. 403 00:15:24,455 --> 00:15:26,157 That's why you took this chance. 404 00:15:26,157 --> 00:15:27,325 That's correct. 405 00:15:27,325 --> 00:15:29,327 That's why you're risking all. 406 00:15:29,327 --> 00:15:30,728 Never looked back. 407 00:15:30,728 --> 00:15:32,697 So we gotta get this right, Patrick. 408 00:15:32,697 --> 00:15:34,565 That's why I beat you up a little last night. 409 00:15:34,565 --> 00:15:36,567 - I understand. - We got to do better. 410 00:15:36,567 --> 00:15:40,338 So, either you're gonna create a family legacy that lives on 411 00:15:40,338 --> 00:15:42,106 or you're gonna own the fact 412 00:15:42,106 --> 00:15:44,142 that you killed that family legacy. 413 00:15:45,610 --> 00:15:47,178 - Hi. - Hi. 414 00:15:47,178 --> 00:15:48,513 - What's your name? - I'm Shannon. 415 00:15:48,513 --> 00:15:50,314 - Shannon. - I've been here three years. 416 00:15:50,314 --> 00:15:51,382 Ashley is my sister-in-law and Alex is my brother-in-law. 417 00:15:51,382 --> 00:15:52,817 Gotcha. 418 00:15:52,817 --> 00:15:54,252 And you guys got married here, correct? 419 00:15:54,252 --> 00:15:55,420 - Yes. Correct. Correct. - We did. 420 00:15:55,420 --> 00:15:56,587 So you met here how long ago? 421 00:15:56,587 --> 00:15:58,222 - Last April. - Yeah. 422 00:15:58,222 --> 00:15:59,557 I've been here for about a year now, yeah. 423 00:15:59,557 --> 00:16:01,392 So, you guys met, fell in love here. 424 00:16:01,392 --> 00:16:02,560 It's a great story. 425 00:16:02,560 --> 00:16:04,162 And you got married when? 426 00:16:04,162 --> 00:16:05,697 - January 26. - That was January 26. 427 00:16:05,697 --> 00:16:06,798 - January 26. - This year. 428 00:16:06,798 --> 00:16:08,399 This year? 429 00:16:08,399 --> 00:16:10,201 So you've only been married, heck, six weeks? 430 00:16:10,201 --> 00:16:11,569 - Yeah. - About. 431 00:16:11,569 --> 00:16:12,637 You wanna kiss her all the time, don't you? 432 00:16:12,637 --> 00:16:14,205 [laughter] 433 00:16:14,205 --> 00:16:15,440 You wanna hug her all the time, don't you? 434 00:16:15,440 --> 00:16:16,674 Yeah. 435 00:16:16,674 --> 00:16:18,209 If there was a bed in the backroom, 436 00:16:18,209 --> 00:16:19,210 you guys would probably be there, right? 437 00:16:19,210 --> 00:16:20,411 I get it. 438 00:16:20,411 --> 00:16:21,846 - But you can't do it here. - Yeah. 439 00:16:21,846 --> 00:16:24,549 - I get that. - You can't do it here. 440 00:16:24,549 --> 00:16:26,184 And the fact of the matter is 441 00:16:26,184 --> 00:16:28,152 here, you need to be completely professional. 442 00:16:28,152 --> 00:16:30,188 - Makes sense? - Yeah. 443 00:16:30,188 --> 00:16:33,758 Patrick, I see this guy grabbed two frozen pieces of fish 444 00:16:33,758 --> 00:16:36,127 with your bare hand and flappin' them down on a grill. 445 00:16:36,127 --> 00:16:38,362 And then that fish frozen set on that grill 446 00:16:38,362 --> 00:16:40,732 it becomes soggy and really terrible in the center. 447 00:16:40,732 --> 00:16:43,468 No matter what you do to it, it's gonna be bad. 448 00:16:43,468 --> 00:16:45,636 And then I saw you cook a burger. 449 00:16:45,636 --> 00:16:47,672 This guy pressed on that burger so much, 450 00:16:47,672 --> 00:16:49,741 it was a hockey puck, right, when it came out. 451 00:16:49,741 --> 00:16:51,609 You've never been taught not to do that. 452 00:16:51,609 --> 00:16:53,311 So, think about this. 453 00:16:53,311 --> 00:16:54,812 The fish could have been good if we did it right. 454 00:16:54,812 --> 00:16:56,547 Yeah. 455 00:16:56,547 --> 00:16:57,715 The burger could have been good if we did it right. 456 00:16:57,715 --> 00:16:59,817 - Right. - So training, Jerry. 457 00:16:59,817 --> 00:17:03,154 You always revert back to your training. 458 00:17:03,154 --> 00:17:06,524 Is there any friction as to who leads the place day to day? 459 00:17:06,524 --> 00:17:08,793 Um, yes. 460 00:17:08,793 --> 00:17:12,330 We argue back and forth about principles and ideas 461 00:17:12,330 --> 00:17:13,765 on where we should go with things. 462 00:17:13,765 --> 00:17:14,866 Like what? 463 00:17:14,866 --> 00:17:16,667 - Pricing. - Okay. 464 00:17:16,667 --> 00:17:17,902 One, because I look at the cost of goods of everything. 465 00:17:17,902 --> 00:17:19,771 I know how low our pricing is. 466 00:17:19,771 --> 00:17:21,639 He has the heart of a cop. 467 00:17:21,639 --> 00:17:23,441 He wants everyone to be able to come in 468 00:17:23,441 --> 00:17:24,709 and get a burger and a beer. 469 00:17:24,709 --> 00:17:25,843 Well, I'm out here with the customers 470 00:17:25,843 --> 00:17:27,478 and I understand the income level 471 00:17:27,478 --> 00:17:29,280 that we deal with at times. 472 00:17:29,280 --> 00:17:32,283 I try to suppress the pricing and he tries to raise it. 473 00:17:32,283 --> 00:17:33,317 And how's that working out? 474 00:17:33,317 --> 00:17:34,352 It doesn't. 475 00:17:40,137 --> 00:17:43,374 I try to suppress the pricing and he tries to raise it. 476 00:17:43,374 --> 00:17:44,441 And how's that working out? 477 00:17:44,441 --> 00:17:46,276 It doesn't. 478 00:17:46,276 --> 00:17:47,845 Let me show you how I would deal 479 00:17:47,845 --> 00:17:49,646 with your father on this topic. 480 00:17:49,646 --> 00:17:54,284 Jerry, I happen to have costed out on hamburger, 481 00:17:54,284 --> 00:17:59,256 and I found that the tomato is $0.07 for the slice. 482 00:17:59,256 --> 00:18:01,792 The lettuce is about $0.09. 483 00:18:01,792 --> 00:18:03,894 The red onion about $0.06. 484 00:18:03,894 --> 00:18:06,430 The burger is about $2.50. 485 00:18:06,430 --> 00:18:08,632 The cheddar cheese is about $0.17. 486 00:18:08,632 --> 00:18:12,269 The Kaiser roll was incredibly expensive at over $4.00. 487 00:18:12,269 --> 00:18:15,205 And the potato salad costs $0.44 cents. 488 00:18:15,205 --> 00:18:17,808 So, your burger costs to make-- 489 00:18:17,808 --> 00:18:19,576 read that number for me, Shannon. 490 00:18:19,576 --> 00:18:22,246 $9.24. 491 00:18:22,246 --> 00:18:23,680 And what do you sell it for? 492 00:18:23,680 --> 00:18:24,815 $9.50. 493 00:18:24,815 --> 00:18:27,618 You make $0.26 494 00:18:27,618 --> 00:18:29,653 every time you sell a hamburger. 495 00:18:30,654 --> 00:18:31,789 Whoa. 496 00:18:34,358 --> 00:18:37,428 I did not realize the cost margin was that small. 497 00:18:37,428 --> 00:18:39,496 I knew we needed to up the food prices. 498 00:18:39,496 --> 00:18:42,666 That was an obvious thing in my head but $0.26, 499 00:18:42,666 --> 00:18:44,802 there was no way I thought it was that. 500 00:18:44,802 --> 00:18:48,205 So, who's right and who's wrong? 501 00:18:48,205 --> 00:18:49,640 He's a hundred percent right. 502 00:18:49,640 --> 00:18:53,310 But you never took the time to do this 503 00:18:53,310 --> 00:18:55,312 - and show it to your father. - Right. 504 00:18:55,312 --> 00:18:57,581 That's the way you communicate to a one man like this. 505 00:18:57,581 --> 00:19:00,484 But Jerry, you got to open your mind. 506 00:19:00,484 --> 00:19:04,188 Okay, guys, let's go to work. Let me get my experts in here. 507 00:19:04,188 --> 00:19:05,589 - Emily. - Hello, hi. 508 00:19:05,589 --> 00:19:06,790 Emily and Vic Vegas. 509 00:19:06,790 --> 00:19:08,358 - Hi. - Hey. 510 00:19:08,358 --> 00:19:09,893 So, we're gonna create a menu that's fun, 511 00:19:09,893 --> 00:19:12,196 has personalities, easy to execute 512 00:19:12,196 --> 00:19:13,864 and will be dollar conscious. 513 00:19:13,864 --> 00:19:16,633 And to make you money, we're gonna make it simple, 514 00:19:16,633 --> 00:19:18,235 but we're gonna make it smart. 515 00:19:18,235 --> 00:19:20,304 We got a lot to do and a short time to do it. 516 00:19:20,304 --> 00:19:21,572 - Okay? - Okay. 517 00:19:21,572 --> 00:19:22,639 - You guys ready? all: Yeah, yes. 518 00:19:22,639 --> 00:19:23,841 Okay, let's go to work. 519 00:19:26,543 --> 00:19:28,679 - Hi, guys. - Hi. 520 00:19:28,679 --> 00:19:29,913 How you guys feeling today? 521 00:19:29,913 --> 00:19:30,981 - Feeling good. - Very good. 522 00:19:30,981 --> 00:19:32,449 Good, good. 523 00:19:32,449 --> 00:19:33,784 One thing that we have to get through 524 00:19:33,784 --> 00:19:36,220 is the fact that inconsistencies 525 00:19:36,220 --> 00:19:38,355 - create animosity. - Uh-hmm. 526 00:19:38,355 --> 00:19:40,791 And this is something that will kill a bar. 527 00:19:40,791 --> 00:19:42,659 - Number one, okay? - Oh, it happens a lot. 528 00:19:42,659 --> 00:19:43,994 I have people and they're like, 529 00:19:43,994 --> 00:19:45,729 can you get so and so to make my drink? 530 00:19:45,729 --> 00:19:48,298 'Cause, you know, it's-- everybody does it different. 531 00:19:48,298 --> 00:19:49,500 Bingo. 532 00:19:49,500 --> 00:19:51,802 Okay, let me show you a fun way 533 00:19:51,802 --> 00:19:55,005 to make a Bloody Mary that utilizes technique. 534 00:19:55,005 --> 00:19:56,306 So, here we go. 535 00:19:56,306 --> 00:19:57,808 Here's our glass, yeah? 536 00:19:57,808 --> 00:20:00,878 Let's do two solid ounces. 537 00:20:00,878 --> 00:20:04,314 We're gonna crush in a dash of Worcestershire, 538 00:20:04,314 --> 00:20:06,617 a couple of dashes... 539 00:20:06,617 --> 00:20:08,385 of hot sauce, 540 00:20:08,385 --> 00:20:09,720 a crack of pepper, 541 00:20:09,720 --> 00:20:12,322 four ounces of Bloody Mary mix. 542 00:20:12,322 --> 00:20:15,559 Now what we want with this is not to be super thick, 543 00:20:15,559 --> 00:20:18,595 but we want it to be rich and savory. 544 00:20:18,595 --> 00:20:21,465 So what I'm gonna do is what's called a roll. 545 00:20:22,466 --> 00:20:24,902 Back and forth. 546 00:20:26,403 --> 00:20:28,839 See how much thinner that is? 547 00:20:28,839 --> 00:20:30,007 So now let's try this. 548 00:20:30,007 --> 00:20:31,008 - Let's go for it. - I'm ready. 549 00:20:31,008 --> 00:20:32,843 Yeah. 550 00:20:32,843 --> 00:20:35,979 Hmm, the Bloody Mary that Emily showed us was perfect. 551 00:20:35,979 --> 00:20:38,649 All the girls think they make the best Bloody Mary. 552 00:20:38,649 --> 00:20:40,384 None of them make it the same way. 553 00:20:40,384 --> 00:20:42,986 That's gonna be AJ's Bloody Mary from now on. 554 00:20:42,986 --> 00:20:44,521 - That's so nice. - Yes. 555 00:20:44,521 --> 00:20:46,023 - How we doin'? - Hey. 556 00:20:46,023 --> 00:20:47,624 - Hey, what's up, man? - Hey, how are you? 557 00:20:47,624 --> 00:20:49,893 Wow, everybody's here. 558 00:20:49,893 --> 00:20:53,730 Last night, we saw a high level of kitchen incompetence. 559 00:20:53,730 --> 00:20:55,632 Alex is a good guy, 560 00:20:55,632 --> 00:20:57,434 but he's not quite sure what he's doing. 561 00:20:57,434 --> 00:20:59,937 And that can be very dangerous as you can see. 562 00:20:59,937 --> 00:21:03,674 Of course, my main focus is gonna be on you, Alex. 563 00:21:03,674 --> 00:21:05,309 We got the stress test coming up. 564 00:21:05,309 --> 00:21:06,877 And we're gonna give you guys something 565 00:21:06,877 --> 00:21:08,979 that cooks very fast, but that people will appreciate 566 00:21:08,979 --> 00:21:11,515 and they'll start giving hope for that new identity. 567 00:21:11,515 --> 00:21:14,051 All right, let's do something to the bread. 568 00:21:14,051 --> 00:21:15,519 Take your garlic butter. 569 00:21:15,519 --> 00:21:16,787 Make your toast. 570 00:21:16,787 --> 00:21:18,055 Now, pulled pork. 571 00:21:18,055 --> 00:21:20,924 We slow cooked this for you earlier. 572 00:21:20,924 --> 00:21:22,326 Take your meat. 573 00:21:22,326 --> 00:21:24,328 Grill it up. 574 00:21:24,328 --> 00:21:26,063 Aioli, aioli. Goes on to the bread. 575 00:21:26,063 --> 00:21:27,731 Yeah. 576 00:21:27,731 --> 00:21:30,100 Put your meat on top of the bread, okay? 577 00:21:30,100 --> 00:21:32,869 Now, a little barbecue sauce, 578 00:21:32,869 --> 00:21:34,705 add the slaw, 579 00:21:34,705 --> 00:21:37,007 add your green onion, close it up. 580 00:21:38,408 --> 00:21:40,744 We cut it now in half. 581 00:21:40,744 --> 00:21:43,780 Barbecue pulled pork sandwich with some slaw. 582 00:21:43,780 --> 00:21:47,584 This was a three-minute item and it will fill anybody up. 583 00:21:47,584 --> 00:21:49,086 Oh, wow. 584 00:21:49,086 --> 00:21:50,087 Really good. 585 00:21:50,087 --> 00:21:51,588 It's amazing. 586 00:21:51,588 --> 00:21:53,523 - Had you moved on? - Jerry approved. 587 00:21:53,523 --> 00:21:54,858 - Jerry approved. - Okay. 588 00:21:54,858 --> 00:21:56,727 I mean, the sweet and savory is amazing. 589 00:21:56,727 --> 00:21:58,962 And it doesn't sit heavy on you when you take a bite of it. 590 00:21:58,962 --> 00:22:00,831 Yeah, I like the crunch from everything 591 00:22:00,831 --> 00:22:02,032 that's actually in it. 592 00:22:02,032 --> 00:22:03,433 The coleslaw is actually crunchy. 593 00:22:04,401 --> 00:22:05,669 Every flavor is just-- 594 00:22:05,669 --> 00:22:07,137 it's bursting with flavor, actually. 595 00:22:07,137 --> 00:22:09,106 Now, it's time to get ready. 596 00:22:09,106 --> 00:22:10,540 Get ready for stress test. 597 00:22:10,540 --> 00:22:12,442 Get your prep done and be prepared. 598 00:22:12,442 --> 00:22:13,744 - Okay, guys? - Yes, sir. 599 00:22:13,744 --> 00:22:15,646 A lot of stuff coming this way. 600 00:22:15,646 --> 00:22:17,514 - See you guys in a bit. - Thank you. 601 00:22:17,514 --> 00:22:19,916 [tense music] 602 00:22:19,916 --> 00:22:22,085 Okay, guys. 603 00:22:22,085 --> 00:22:24,021 So Patrick, are we set for tonight? 604 00:22:24,021 --> 00:22:25,555 - Yes, sir. - Does everybody have a station? 605 00:22:25,555 --> 00:22:27,157 - Everybody does. - Yes. 606 00:22:27,157 --> 00:22:29,159 Jerry, anything you wanna say to them before we do this? 607 00:22:29,159 --> 00:22:32,029 I'm confident my team's gonna rise up. 608 00:22:32,029 --> 00:22:33,530 Excellent. 609 00:22:33,530 --> 00:22:34,865 Okay, so let's go to the fire tonight. 610 00:22:34,865 --> 00:22:36,133 - Yes, sir. - Okay. 611 00:22:36,133 --> 00:22:37,467 Jerry, you want to invite everybody in? 612 00:22:37,467 --> 00:22:39,903 - Let's go. - Okay. Let's do it. 613 00:22:39,903 --> 00:22:41,605 I'm not nervous at all. I'm excited. 614 00:22:41,605 --> 00:22:43,507 I'm looking forward to it. 615 00:22:43,507 --> 00:22:44,775 Can't wait for it to happen. 616 00:22:44,775 --> 00:22:47,044 I think they're gonna hit homeruns. 617 00:22:47,044 --> 00:22:49,112 I've got four. 618 00:22:49,112 --> 00:22:51,415 And there's some over on the left side, too. 619 00:22:51,415 --> 00:22:52,716 Um, heading into the stress test, 620 00:22:52,716 --> 00:22:54,017 I'm a little nervous. 621 00:22:54,017 --> 00:22:55,819 It's a little out of my element. 622 00:22:55,819 --> 00:22:58,121 But I'm excited to get pushed 623 00:22:58,121 --> 00:23:02,526 and test my strengths as a bartender. 624 00:23:02,526 --> 00:23:04,594 Good evening. Welcome, everybody. 625 00:23:04,594 --> 00:23:06,029 Welcome to AJ's. 626 00:23:06,997 --> 00:23:08,165 Come on in. Let's eat. 627 00:23:08,165 --> 00:23:09,566 All right! 628 00:23:09,566 --> 00:23:11,868 - Okay. - All right, guys. 629 00:23:11,868 --> 00:23:13,136 Here we go. 630 00:23:13,136 --> 00:23:15,439 Thank you. Welcome. 631 00:23:15,439 --> 00:23:16,840 Appreciate this. Thank you. 632 00:23:16,840 --> 00:23:17,941 What would you like to try tonight? 633 00:23:17,941 --> 00:23:19,443 The baked breast is really good. 634 00:23:19,443 --> 00:23:20,677 I'm gonna try that. 635 00:23:20,677 --> 00:23:22,813 Well, here it goes. We're slammed. 636 00:23:22,813 --> 00:23:24,448 Everybody's looking at the menu. 637 00:23:24,448 --> 00:23:26,116 Everybody's staring at the bartenders. 638 00:23:26,116 --> 00:23:28,952 Now the bartenders need to step up, get the orders, 639 00:23:28,952 --> 00:23:30,520 and let's see what happens. 640 00:23:30,520 --> 00:23:31,988 I think we have a table sitting here, 641 00:23:31,988 --> 00:23:34,558 table sitting there that doesn't have any service 642 00:23:34,558 --> 00:23:36,226 so we need to hit those like right now. 643 00:23:36,226 --> 00:23:37,728 - Any food orders? - Uh, not yet. 644 00:23:37,728 --> 00:23:39,529 - I just got the drinks. - Okay. 645 00:23:39,529 --> 00:23:40,964 Get food orders in now. They're waiting in the kitchen. 646 00:23:45,001 --> 00:23:46,036 Any orders in there? 647 00:23:46,036 --> 00:23:47,471 Uh, I'm just sending two back. 648 00:23:47,471 --> 00:23:48,505 And I know Shannon sent one, okay? 649 00:23:48,505 --> 00:23:49,539 Yeah. 650 00:23:50,941 --> 00:23:52,409 Oh, they're at it. 651 00:23:53,677 --> 00:23:55,078 Order in, man. 652 00:23:55,078 --> 00:23:56,880 - Alex, how we doing? - Pretty good so far. 653 00:23:56,880 --> 00:23:58,849 Okay. So I noticed you didn't season the side 654 00:23:58,849 --> 00:24:00,484 that you dropped on the grill, did you? 655 00:24:00,484 --> 00:24:02,152 Ashley, you getting your [indistinct] on time? 656 00:24:02,152 --> 00:24:04,221 - You didn't, did you? - It was a force of habit. 657 00:24:04,221 --> 00:24:05,956 Let's get this right, right? 658 00:24:05,956 --> 00:24:08,492 It's those little details that'll make a difference. 659 00:24:08,492 --> 00:24:09,760 - Pull it off. - Okay. 660 00:24:09,760 --> 00:24:10,794 - Start it over. - Let's do it right. 661 00:24:12,896 --> 00:24:14,564 We're behind on tables. 662 00:24:14,564 --> 00:24:16,767 So, what are they supposed to do? I need to ask. 663 00:24:16,767 --> 00:24:19,069 Elaine, when you get a food order, what do you do? 664 00:24:19,069 --> 00:24:20,771 Do you write it on the ticket? 665 00:24:20,771 --> 00:24:22,072 Write it on ticket, take it to the computer, yeah. 666 00:24:22,072 --> 00:24:23,573 - Over here? This one? - Um, 667 00:24:23,573 --> 00:24:25,041 this one doesn't work really well. 668 00:24:25,041 --> 00:24:26,510 Okay. So you take it to that one? 669 00:24:26,510 --> 00:24:27,544 - Yes. - And then you send it 670 00:24:27,544 --> 00:24:28,645 - to the kitchen? - Yes. 671 00:24:28,645 --> 00:24:30,647 But what is this for then? 672 00:24:30,647 --> 00:24:32,682 This is because we're taking drinks out 673 00:24:32,682 --> 00:24:34,551 because normally we all do our own drinks. 674 00:24:34,551 --> 00:24:35,986 - So, now-- - So normally, you would go out, 675 00:24:35,986 --> 00:24:37,154 do your own drink, come in and make it. 676 00:24:37,154 --> 00:24:38,622 And so we come in and do our drink 677 00:24:38,622 --> 00:24:40,056 and then, we take care of our own tables. 678 00:24:40,056 --> 00:24:41,291 But since we're doing it how everyone's coming in, 679 00:24:41,291 --> 00:24:42,793 we're trying to figure out another way, 680 00:24:42,793 --> 00:24:44,194 that's why we kind of went into that. 681 00:24:46,096 --> 00:24:47,564 So, I wanna understand something. 682 00:24:47,564 --> 00:24:49,099 - Yeah. - So in the past, 683 00:24:49,099 --> 00:24:51,067 each girl would leave the bar, get an order, 684 00:24:51,067 --> 00:24:52,602 come back and make her drinks? 685 00:24:52,602 --> 00:24:54,004 That's how it goes. 686 00:24:54,004 --> 00:24:55,939 There has never been a consistent bartender. 687 00:24:55,939 --> 00:24:57,174 - Yeah, you know that's crazy. - And we've never done that. 688 00:24:57,174 --> 00:24:58,842 - You know that's crazy. - It is crazy. 689 00:24:58,842 --> 00:25:00,644 Set it off to your side, so your block and fish is ready 690 00:25:00,644 --> 00:25:01,711 and your pulled pork is ready. 691 00:25:01,711 --> 00:25:03,013 So we don't drag food. 692 00:25:03,013 --> 00:25:04,181 - Crazy, like-- - They still 693 00:25:04,181 --> 00:25:06,183 don't have drinks over there? 694 00:25:06,183 --> 00:25:07,784 - Zero drinks. - What happens to that table? 695 00:25:07,784 --> 00:25:09,219 They still don't have drinks? 696 00:25:09,219 --> 00:25:10,220 Yeah, what are we doing with that Bloody Mary? 697 00:25:10,220 --> 00:25:11,721 Um, we're working on 'em. 698 00:25:11,721 --> 00:25:13,023 So how long have you guys been waiting? 699 00:25:13,023 --> 00:25:14,691 Half hour? 700 00:25:14,691 --> 00:25:16,059 - So, you're failing. - Here you go, honey. 701 00:25:16,059 --> 00:25:17,561 So, guys, we have tables 702 00:25:17,561 --> 00:25:19,296 we haven't served in a half hour? 703 00:25:19,296 --> 00:25:21,064 Where are our systems? 704 00:25:21,064 --> 00:25:23,066 How do we know what's going on here? 705 00:25:23,066 --> 00:25:26,036 First in, first out, there needs to be some logic. 706 00:25:26,036 --> 00:25:27,904 You guys haven't been served food. 707 00:25:27,904 --> 00:25:30,106 You guys haven't been served at all either. 708 00:25:30,106 --> 00:25:32,209 Guys, we can't succeed like this. 709 00:25:32,209 --> 00:25:33,877 It's a fricking--excuse me, 710 00:25:33,877 --> 00:25:35,812 it's a [bleep] free for all. 711 00:25:36,880 --> 00:25:38,715 Your rail is full. 712 00:25:38,715 --> 00:25:40,917 Now, who's gonna pick this food up, man? 713 00:25:40,917 --> 00:25:43,687 The systems out there are just nonexistent. 714 00:25:43,687 --> 00:25:46,623 There is not one system in place to cause us anything to happen. 715 00:25:46,623 --> 00:25:48,191 They don't know how to take a food order. 716 00:25:48,191 --> 00:25:50,193 They take your drink order, come back 15 minutes later 717 00:25:50,193 --> 00:25:51,328 and take the food order. 718 00:25:51,328 --> 00:25:52,896 They put 'em all in at once. 719 00:25:52,896 --> 00:25:55,031 And this is what happens, they kill you, guys. 720 00:25:55,031 --> 00:25:57,267 Because they don't know how to do it and stage it correctly. 721 00:25:57,267 --> 00:25:59,069 It is so disorganized out there. 722 00:25:59,069 --> 00:26:02,272 Alex, I hope the food lands in the right place. 723 00:26:02,272 --> 00:26:05,075 I have huge respect for police officers 724 00:26:05,075 --> 00:26:07,611 and police veterans, huge respect. 725 00:26:07,611 --> 00:26:09,646 So, I don't wanna scream. I don't wanna yell. 726 00:26:09,646 --> 00:26:11,381 I don't wanna diminish Jerry. 727 00:26:11,381 --> 00:26:13,283 I don't wanna take his dignity away from him. 728 00:26:13,283 --> 00:26:16,152 But if he doesn't step up, he's gonna lose everything. 729 00:26:16,152 --> 00:26:18,288 I just told him and I'm gonna tell him again 730 00:26:18,288 --> 00:26:20,757 and again, and I'll get louder each time. 731 00:26:20,757 --> 00:26:25,228 Jerry needs to be the enforcer or he's gonna lose everything. 732 00:26:25,228 --> 00:26:26,763 Come on, let's tighten this up. 733 00:26:26,763 --> 00:26:29,232 Please get these people food and drinks. 734 00:26:29,232 --> 00:26:31,034 Two dashes. 735 00:26:31,034 --> 00:26:33,103 - I hear you. - Let's do, uh, agave. 736 00:26:33,103 --> 00:26:34,337 All right. We gotta [indistinct] 737 00:26:34,337 --> 00:26:35,338 Jerry, Jerry, Jerry! Are you okay? 738 00:26:39,403 --> 00:26:40,738 Come on, let's tighten this up. 739 00:26:40,738 --> 00:26:43,841 Please get these people food and drinks. 740 00:26:43,841 --> 00:26:45,476 - I hear you. - Let's do, uh, agave. 741 00:26:45,476 --> 00:26:46,844 All right. We gotta [indistinct] 742 00:26:46,844 --> 00:26:49,680 Jerry, Jerry, Jerry! Are you okay? 743 00:26:49,680 --> 00:26:51,782 Yeah. I'm all right. I'm all right. 744 00:26:51,782 --> 00:26:53,217 - Ready? - Yeah. Let me see. 745 00:26:53,217 --> 00:26:54,318 - Hold on. - Oh, yeah, yeah, yeah. 746 00:26:54,318 --> 00:26:56,320 - Thank you. - River Mary? 747 00:26:56,320 --> 00:26:57,354 River Mary? 748 00:26:59,923 --> 00:27:01,558 - Got it? - Yeah. 749 00:27:01,558 --> 00:27:04,328 I saw this burger cooking on the line, 750 00:27:04,328 --> 00:27:05,829 so I know it's not right. 751 00:27:05,829 --> 00:27:07,264 And here's the reason why, 752 00:27:07,264 --> 00:27:09,466 the top of it is so charred 753 00:27:09,466 --> 00:27:11,735 from that burnt up dirty grill 754 00:27:11,735 --> 00:27:13,537 that it's like a hockey puck this thing. 755 00:27:13,537 --> 00:27:14,571 Look at that. 756 00:27:15,806 --> 00:27:17,474 Does that look appetizing to you? 757 00:27:17,474 --> 00:27:18,776 - No. - No. 758 00:27:18,776 --> 00:27:20,377 A lot of work to do. 759 00:27:20,377 --> 00:27:21,945 - Patrick? - Yes, sir. 760 00:27:21,945 --> 00:27:23,380 Can you come out here for a minute? 761 00:27:23,380 --> 00:27:24,581 - Yes, sir. - Come with me. 762 00:27:26,650 --> 00:27:29,420 So, this isn't edible. 763 00:27:29,420 --> 00:27:30,687 I mean, I even showed it to the-- 764 00:27:30,687 --> 00:27:31,688 these are your regular customers. 765 00:27:31,688 --> 00:27:32,923 I even showed it to them. 766 00:27:32,923 --> 00:27:33,924 And I said, "Do you wanna eat this?" 767 00:27:33,924 --> 00:27:35,893 They said no. Look at that. 768 00:27:35,893 --> 00:27:37,694 And if you take a bite in it, it's like biting 769 00:27:37,694 --> 00:27:39,496 into a piece of leather almost because it's been pressed, 770 00:27:39,496 --> 00:27:41,398 and pressed, and pressed, and pressed. 771 00:27:41,398 --> 00:27:42,866 It doesn't even have the consistency 772 00:27:42,866 --> 00:27:44,401 of a burger anymore. 773 00:27:44,401 --> 00:27:45,836 Terrible. 774 00:27:45,836 --> 00:27:47,771 So guys, I gotta get this team trained. 775 00:27:47,771 --> 00:27:50,841 I gotta get you up to speed to elevate all of this, 776 00:27:50,841 --> 00:27:54,211 and I gotta make you the enforcer. 777 00:27:54,211 --> 00:27:55,913 And we got 24 hours to do it, you in? 778 00:27:55,913 --> 00:27:57,648 - I'm in. Hell yeah. - Okay. 779 00:27:57,648 --> 00:27:59,249 Let's close this down. Let's see what we need to see. 780 00:27:59,249 --> 00:28:01,151 Let's go to work, guys. Okay? Shut it down. 781 00:28:03,220 --> 00:28:04,788 All right, folks, we're gonna shut it down. 782 00:28:04,788 --> 00:28:07,958 I'm sorry. Please come back Friday night. 783 00:28:07,958 --> 00:28:09,560 Hopefully we'll do better. 784 00:28:12,963 --> 00:28:15,399 [dramatic music] 785 00:28:17,768 --> 00:28:20,838 So, uh, last night, let's talk about it. 786 00:28:20,838 --> 00:28:22,539 Stress test last night. 787 00:28:22,539 --> 00:28:24,374 Woof. 788 00:28:24,374 --> 00:28:26,643 Really was just a major failure all the way around 789 00:28:26,643 --> 00:28:29,413 from technique, to communication, 790 00:28:29,413 --> 00:28:32,616 to not understanding how to manage a busy bar. 791 00:28:32,616 --> 00:28:35,018 One of the number one ordered drinks 792 00:28:35,018 --> 00:28:37,387 in the world is margarita. 793 00:28:37,387 --> 00:28:41,024 So we're gonna make our version of a margarita today. 794 00:28:41,024 --> 00:28:43,894 Start with three quarters of an ounce of agave syrup, 795 00:28:43,894 --> 00:28:45,729 sweet sour, 796 00:28:45,729 --> 00:28:47,397 some oranges liqueur, 797 00:28:47,397 --> 00:28:49,032 and two ounces of our tequila. 798 00:28:49,032 --> 00:28:51,869 Add ice all the way to the top and shake. 799 00:28:56,607 --> 00:28:58,342 Pour over fresh ice. 800 00:29:00,377 --> 00:29:02,379 So that's--that's pretty cool. 801 00:29:03,981 --> 00:29:05,282 - Wanna see cooler? - Yeah. 802 00:29:05,282 --> 00:29:06,483 Okay. 803 00:29:06,483 --> 00:29:08,318 We're gonna smoke this baby up. 804 00:29:08,318 --> 00:29:09,419 Okay? 805 00:29:11,955 --> 00:29:15,559 Stundenglass, 360 smoker. 806 00:29:15,559 --> 00:29:17,394 So I'm gonna light her up. 807 00:29:17,394 --> 00:29:19,997 When I flip it, the water is going to use gravity 808 00:29:19,997 --> 00:29:23,267 to push the smoke into the cloche. 809 00:29:25,536 --> 00:29:28,672 That's our Harbor Fog. 810 00:29:28,672 --> 00:29:30,807 This is for multiple uses? 811 00:29:30,807 --> 00:29:32,976 Multiple uses. Check this out. 812 00:29:32,976 --> 00:29:34,745 If wanna smoke another cocktail, here it goes. 813 00:29:34,745 --> 00:29:36,480 So you just put another one and then another one? 814 00:29:36,480 --> 00:29:40,050 Yup. We can do seven, eight, to ten drinks in one go. 815 00:29:40,050 --> 00:29:42,886 And it just sits on your bar and looks beautiful, okay? 816 00:29:42,886 --> 00:29:44,788 All right. Thank you so much, you guys. 817 00:29:44,788 --> 00:29:46,390 Hey, guys. 818 00:29:46,390 --> 00:29:48,458 We got ourselves some new toys to play with. 819 00:29:48,458 --> 00:29:51,528 During stress test last night, we saw no systems. 820 00:29:51,528 --> 00:29:52,763 We got the Perfect Fry. 821 00:29:52,763 --> 00:29:56,366 We got the TurboChef Double Decker. 822 00:29:56,366 --> 00:29:58,368 So the type of food we're giving these guys tonight, 823 00:29:58,368 --> 00:30:00,103 efficient, tasty, fast. 824 00:30:00,103 --> 00:30:01,772 This is what they were lacking. 825 00:30:01,772 --> 00:30:04,641 I'm gonna show you your bacon flatbread. 826 00:30:04,641 --> 00:30:07,344 Quality flatbread sheets, olive oil, 827 00:30:07,344 --> 00:30:09,813 caramelized onion jam spread, 828 00:30:09,813 --> 00:30:11,882 mozzarella and provolone blend. 829 00:30:11,882 --> 00:30:14,785 Bit of bacon, and a little red onion. 830 00:30:14,785 --> 00:30:16,053 Now... 831 00:30:16,053 --> 00:30:17,688 we're going into the... 832 00:30:17,688 --> 00:30:19,990 - TurboChef. - TurboChef. 833 00:30:19,990 --> 00:30:22,926 After the flatbread is in, press cook. 834 00:30:22,926 --> 00:30:25,495 Oh, yes. 835 00:30:25,495 --> 00:30:27,664 There's your bacon flatbread. 836 00:30:27,664 --> 00:30:30,100 Something with a little bit of extra salt content 837 00:30:30,100 --> 00:30:32,502 makes people want to order that next drink. 838 00:30:32,502 --> 00:30:34,671 See, you can be strategic as a business owner 839 00:30:34,671 --> 00:30:37,107 and still make people happy. 840 00:30:37,107 --> 00:30:39,009 - It's amazing. - Jerry's not saying a word. 841 00:30:39,009 --> 00:30:40,077 'Cause he's still eating. 842 00:30:40,077 --> 00:30:41,111 [laughs] 843 00:30:41,111 --> 00:30:42,346 I'm gonna give you a hug. 844 00:30:43,880 --> 00:30:46,383 So it's now time for relaunch. 845 00:30:46,383 --> 00:30:47,551 And that's what we need to focus on now 846 00:30:47,551 --> 00:30:48,785 more than everything. 847 00:30:48,785 --> 00:30:49,920 Let's go because I hear 'em coming. 848 00:30:51,922 --> 00:30:55,392 [tense music] 849 00:30:55,392 --> 00:30:58,495 [seagulls squeaking] 850 00:31:00,497 --> 00:31:02,733 I am so concerned about last night. 851 00:31:02,733 --> 00:31:04,868 Patrick blew it, he didn't step up at all. 852 00:31:04,868 --> 00:31:06,803 Every system unraveled, 853 00:31:06,803 --> 00:31:09,039 the entire business couldn't function. 854 00:31:09,039 --> 00:31:10,540 - How you doin', sir? - Hey, Patrick. 855 00:31:10,540 --> 00:31:11,975 Hey, Jerry, how you doin'? 856 00:31:11,975 --> 00:31:15,078 Jerry watches this and never corrects his son. 857 00:31:15,078 --> 00:31:17,881 Jerry needs to step up and act like an owner 858 00:31:17,881 --> 00:31:20,150 and have some demands and enforce some standards. 859 00:31:20,150 --> 00:31:22,853 And Patrick needs to be the facilitator 860 00:31:22,853 --> 00:31:24,054 of those standards. 861 00:31:24,054 --> 00:31:25,789 Neither of them are doing that. 862 00:31:25,789 --> 00:31:27,891 And I need to talk to them about that today. 863 00:31:27,891 --> 00:31:29,860 You guys aren't communicating right. 864 00:31:29,860 --> 00:31:32,929 See, a great dad pushes his son to be better, doesn't he? 865 00:31:32,929 --> 00:31:34,598 - Yes. - Right? 866 00:31:34,598 --> 00:31:38,835 A good dad doesn't let his son sink into failure. 867 00:31:38,835 --> 00:31:40,837 You got to kick him in the ass some more, Jerry. 868 00:31:40,837 --> 00:31:42,639 - You hear what I'm saying? - I hear what you're saying. 869 00:31:42,639 --> 00:31:44,141 Because you're a man of high standards. 870 00:31:44,141 --> 00:31:45,909 Yes. 871 00:31:45,909 --> 00:31:47,177 Is this bar life or death for you the next six months? 872 00:31:47,177 --> 00:31:48,845 It is. 873 00:31:48,845 --> 00:31:51,815 Is there any difference between what you were doing then 874 00:31:51,815 --> 00:31:53,183 as a police officer and your objective 875 00:31:53,183 --> 00:31:54,518 the next six months? 876 00:31:54,518 --> 00:31:55,886 - None. - None. 877 00:31:55,886 --> 00:31:57,888 You're fighting for fricking life. 878 00:31:57,888 --> 00:32:00,190 - And you need to get that. - Yes, sir. 879 00:32:00,190 --> 00:32:02,159 Because you burned a lot of his money on the way, Patrick, 880 00:32:02,159 --> 00:32:04,127 - do you agree? - Absolutely. 881 00:32:04,127 --> 00:32:05,562 What are you gonna do different? 882 00:32:05,562 --> 00:32:06,963 What have you learned this week 883 00:32:06,963 --> 00:32:09,132 that are your most powerful lessons, Patrick? 884 00:32:09,132 --> 00:32:12,202 We're gonna make sure that our team feels like a team 885 00:32:12,202 --> 00:32:14,204 and no longer runs off to do their own thing 886 00:32:14,204 --> 00:32:17,174 and support the higher needs of a staff 887 00:32:17,174 --> 00:32:19,810 from a management perspective and actually support them 888 00:32:19,810 --> 00:32:23,013 rather than just getting lost in the day to day operations. 889 00:32:23,013 --> 00:32:24,548 - Rather than trying to-- - I'm gonna say 890 00:32:24,548 --> 00:32:25,549 you gotta run it, don't let it run you. 891 00:32:25,549 --> 00:32:26,550 Correct. 892 00:32:26,550 --> 00:32:27,718 This is big. 893 00:32:27,718 --> 00:32:28,752 I'm gonna ask you to do something 894 00:32:28,752 --> 00:32:29,753 that's not gonna be easy to do. 895 00:32:29,753 --> 00:32:31,188 Sure. 896 00:32:31,188 --> 00:32:32,189 I want you to look your father in the eyes and say, 897 00:32:32,189 --> 00:32:34,024 "Dad, I let you down. 898 00:32:34,024 --> 00:32:35,625 And I'm not gonna do that again." 899 00:32:35,625 --> 00:32:37,160 He needs to hear that 900 00:32:37,160 --> 00:32:38,862 and you need to say it, don't you? 901 00:32:38,862 --> 00:32:40,197 I do. 902 00:32:40,197 --> 00:32:41,865 Tell him, look in his eyes and tell him. 903 00:32:46,536 --> 00:32:48,071 Dad, I've let you down 904 00:32:48,071 --> 00:32:49,873 and I won't let it happen again. 905 00:32:56,146 --> 00:32:58,849 It had to be said, didn't it? 906 00:32:58,849 --> 00:33:01,618 And now we grow from that, don't we? 907 00:33:01,618 --> 00:33:02,986 Well, I'm gonna come through for him. 908 00:33:02,986 --> 00:33:04,688 - I'm gonna hand the-- - Thank you. 909 00:33:04,688 --> 00:33:05,822 --baton to you and then you're gonna come through. 910 00:33:05,822 --> 00:33:07,524 - Damn right. - Okay. 911 00:33:07,524 --> 00:33:08,825 I gotta get back to work, guys. 912 00:33:08,825 --> 00:33:10,127 - Great. Thank you, Jon. - Hey, thank you. 913 00:33:10,127 --> 00:33:11,695 - See you guys tomorrow. - I appreciate it. 914 00:33:13,830 --> 00:33:15,265 I'm proud of you. 915 00:33:15,265 --> 00:33:16,600 That was tough. 916 00:33:16,600 --> 00:33:17,768 I'm proud of you, dude. 917 00:33:17,768 --> 00:33:19,669 I love you, man. 918 00:33:19,669 --> 00:33:21,738 Love you. I'm proud of you. 919 00:33:21,738 --> 00:33:24,941 [upbeat music] 920 00:33:39,623 --> 00:33:41,858 [cheers and applause] 921 00:33:41,858 --> 00:33:43,226 - Hello. - Hello, Jerry. 922 00:33:45,595 --> 00:33:47,297 - Hey, Patrick. - How you doing? 923 00:33:47,297 --> 00:33:48,799 How are you feeling, buddy? 924 00:33:48,799 --> 00:33:50,133 Excited. 925 00:33:50,133 --> 00:33:52,169 How proud are you of your son today, Jerry? 926 00:33:52,169 --> 00:33:55,138 I'm amazed that the whole experience has been fantastic. 927 00:33:55,138 --> 00:33:57,207 I look at a community like this. 928 00:33:57,207 --> 00:33:58,942 I'm a boater. I have a boat. 929 00:33:58,942 --> 00:34:01,678 Boaters, there's a certain camaraderie, isn't there? 930 00:34:01,678 --> 00:34:02,913 Yeah. 931 00:34:02,913 --> 00:34:04,614 And a great meeting place on the river 932 00:34:04,614 --> 00:34:07,017 is an important thing to us. 933 00:34:07,017 --> 00:34:08,785 Oh, yeah! 934 00:34:08,785 --> 00:34:12,122 I wanted this bar visible all the way down the river. 935 00:34:12,122 --> 00:34:14,357 Most important, I had to pick 936 00:34:14,357 --> 00:34:17,794 just the right name and I think I did. 937 00:34:17,794 --> 00:34:19,262 - You guys ready? - Ready! 938 00:34:19,262 --> 00:34:23,066 One, two, three. 939 00:34:24,167 --> 00:34:27,103 [cheering] 940 00:34:28,338 --> 00:34:29,000 Insane! 941 00:34:31,802 --> 00:34:35,406 One, two, three! 942 00:34:36,707 --> 00:34:39,310 [cheering and applauding] 943 00:34:41,011 --> 00:34:42,279 Insane! 944 00:34:46,217 --> 00:34:47,485 Wow. 945 00:34:47,485 --> 00:34:48,986 It's kind of an old [indistinct] 946 00:34:50,354 --> 00:34:52,890 - What do you think? - I love it. 947 00:34:52,890 --> 00:34:56,093 So I got Jason Hulfish with Grand Theming 948 00:34:56,093 --> 00:34:58,796 to hand-make that sign for you, Jerry. 949 00:34:58,796 --> 00:35:01,432 You know, I wanted this place to be special, Jerry, 950 00:35:01,432 --> 00:35:03,234 - are you feeling it? - You--you-- 951 00:35:03,234 --> 00:35:05,970 you kept the heart of the place and built it from there. 952 00:35:05,970 --> 00:35:07,371 - It's beautiful. - Right. 953 00:35:07,371 --> 00:35:08,939 Well, that's what I wanted it to be, 954 00:35:08,939 --> 00:35:11,208 keep the past but create a future. 955 00:35:11,208 --> 00:35:12,309 You're gonna be proud to run this? 956 00:35:12,309 --> 00:35:13,944 Absolutely. 957 00:35:13,944 --> 00:35:15,913 - Well, go see it, everybody. - Oh, wow. 958 00:35:19,083 --> 00:35:20,851 Oh, my gosh! 959 00:35:22,753 --> 00:35:24,054 Oh, my gosh! 960 00:35:24,054 --> 00:35:26,023 - Oh, my gosh. - What happened? 961 00:35:26,023 --> 00:35:27,391 Oh, my gosh. 962 00:35:28,426 --> 00:35:30,027 Oh, my God, look. 963 00:35:31,128 --> 00:35:35,332 Oh, my gosh. 964 00:35:35,332 --> 00:35:36,467 Hey, look at your bar stool. 965 00:35:36,467 --> 00:35:38,202 - How cool! - [laughing] 966 00:35:38,202 --> 00:35:40,304 I can go to work here every day. 967 00:35:40,304 --> 00:35:42,039 This is--look! Look! 968 00:35:42,039 --> 00:35:44,542 - Oh! - Aww! 969 00:35:44,542 --> 00:35:46,911 Looking at this bar, it makes everything worth it. 970 00:35:46,911 --> 00:35:48,279 I'd go through it a hundred more times 971 00:35:48,279 --> 00:35:50,981 knowing this would be the outcome. 972 00:35:50,981 --> 00:35:52,316 - Well, what do you think? - You made it, Jerry. 973 00:35:52,316 --> 00:35:54,518 - This is amazing. - This is so cool. 974 00:35:54,518 --> 00:35:56,353 So we got a holding area with heat lights. 975 00:35:56,353 --> 00:35:58,456 Right? We got a great TurboChef. 976 00:35:58,456 --> 00:36:00,191 - Thank you. Middleby. - Oh, my God. 977 00:36:00,191 --> 00:36:01,525 - For giving us that equipment. - Thank you so much. 978 00:36:01,525 --> 00:36:03,160 - That is amazing. - That a life changer. 979 00:36:03,160 --> 00:36:04,995 And did you see the paging system? 980 00:36:04,995 --> 00:36:06,997 I did. That was the last thing I saw walking out the door. 981 00:36:06,997 --> 00:36:09,066 When your food is ready, it'll vibrate 982 00:36:09,066 --> 00:36:11,168 and you know to go get your food. 983 00:36:11,168 --> 00:36:12,470 - Oh, my God. - come on over to this side. 984 00:36:12,470 --> 00:36:14,004 Let me back here. 985 00:36:14,004 --> 00:36:15,172 I wanna show you guys everything I did. 986 00:36:16,907 --> 00:36:18,209 Look behind me, 987 00:36:18,209 --> 00:36:20,144 does it even look like I'm in your bar? 988 00:36:20,144 --> 00:36:21,212 No. 989 00:36:21,212 --> 00:36:22,813 It's like a new real bar. 990 00:36:22,813 --> 00:36:25,483 So think of people who take pictures here now 991 00:36:25,483 --> 00:36:27,818 and you have a Harbortouch POS System 992 00:36:27,818 --> 00:36:29,520 over there for servers. 993 00:36:29,520 --> 00:36:31,489 You have another one over here, 994 00:36:31,489 --> 00:36:33,357 and you have a third one over here, 995 00:36:33,357 --> 00:36:35,526 and you have two Sky Tabs. 996 00:36:35,526 --> 00:36:37,294 - Yeah. - That you can take out 997 00:36:37,294 --> 00:36:38,896 on the deck with you 998 00:36:38,896 --> 00:36:41,365 so you can order drinks and food right from the deck. 999 00:36:41,365 --> 00:36:44,969 So we have the system to get the orders in 1000 00:36:44,969 --> 00:36:46,837 and the system to get the orders out now. 1001 00:36:46,837 --> 00:36:49,039 So I got Signs Now of Brandon 1002 00:36:49,039 --> 00:36:52,009 to help us with some of the signage and the menus in here. 1003 00:36:52,009 --> 00:36:54,245 And I got PathSpot for you. 1004 00:36:54,245 --> 00:36:56,080 This is one of my favorite things. 1005 00:36:56,080 --> 00:36:59,350 When you wash your hands, you put them under the scanner. 1006 00:36:59,350 --> 00:37:01,352 If the light comes up red, 1007 00:37:01,352 --> 00:37:03,621 there's viral or bacterial matter on your hands, 1008 00:37:03,621 --> 00:37:05,389 go wash again. 1009 00:37:05,389 --> 00:37:08,225 If it comes up green, your hands are perfectly clean, 1010 00:37:08,225 --> 00:37:10,461 no bacteria, no viral matter. 1011 00:37:10,461 --> 00:37:12,329 We got the cleanest hands on the river. 1012 00:37:12,329 --> 00:37:14,365 I got you Partender. 1013 00:37:14,365 --> 00:37:17,401 Partender does inventory behind the bar 1014 00:37:17,401 --> 00:37:21,071 that'll track all your beer, all your products for you. 1015 00:37:21,071 --> 00:37:23,073 I got you something else that I think 1016 00:37:23,073 --> 00:37:24,475 is one of my favorites. 1017 00:37:24,475 --> 00:37:26,176 You see that computer over there in the corner? 1018 00:37:26,176 --> 00:37:29,079 That's an Orange Door entertainment system. 1019 00:37:29,079 --> 00:37:32,516 In that computer is over 50,000 songs. 1020 00:37:32,516 --> 00:37:36,921 The music is programmed by age group and by type. 1021 00:37:36,921 --> 00:37:38,622 If you want to do a '60s happy hour, 1022 00:37:38,622 --> 00:37:39,657 you push a button. 1023 00:37:39,657 --> 00:37:41,625 So your music can be good now. 1024 00:37:41,625 --> 00:37:43,260 - [laughter] - It can target properly. 1025 00:37:43,260 --> 00:37:46,530 It can flow as it should, right guys? 1026 00:37:46,530 --> 00:37:47,965 And you're laughing, I'm guessing 1027 00:37:47,965 --> 00:37:49,233 it wasn't so right before, was it? 1028 00:37:49,233 --> 00:37:50,367 - [laughing] - I think that was hard 1029 00:37:50,367 --> 00:37:52,102 in the music. 1030 00:37:52,102 --> 00:37:54,405 And then I got Tektronix to work on the video system 1031 00:37:54,405 --> 00:37:56,974 and the sound system so it sounds great. 1032 00:37:56,974 --> 00:37:59,109 I got Draft Medic out here to make sure 1033 00:37:59,109 --> 00:38:00,311 the system is cleaned, 1034 00:38:00,311 --> 00:38:01,979 I overhauled it, it's flawless, 1035 00:38:01,979 --> 00:38:04,114 no way she probably got the best draft beer on the river. 1036 00:38:04,114 --> 00:38:05,349 Nice. 1037 00:38:05,349 --> 00:38:06,650 And let's keep this family legacy going 1038 00:38:06,650 --> 00:38:08,652 and it starts tonight, okay? 1039 00:38:08,652 --> 00:38:10,588 - Yeah. - All right. Let's get ready. 1040 00:38:10,588 --> 00:38:13,390 [upbeat music] 1041 00:38:13,390 --> 00:38:15,225 Hey, everyone, how are we doing tonight? 1042 00:38:15,225 --> 00:38:17,061 [cheering and applauding] 1043 00:38:17,061 --> 00:38:18,629 All right. 1044 00:38:18,629 --> 00:38:21,565 I am so proud to welcome you guys to Jerry's Dockside. 1045 00:38:21,565 --> 00:38:23,133 Come on in, guys. Let's go! 1046 00:38:24,401 --> 00:38:26,470 Sit inside. Sit wherever you like. 1047 00:38:26,470 --> 00:38:29,139 [indistinct chatter] 1048 00:38:30,474 --> 00:38:33,277 Hello, welcome in. 1049 00:38:33,277 --> 00:38:35,980 Can I start you all with anything to drink? 1050 00:38:35,980 --> 00:38:36,981 Who's hungry? 1051 00:38:36,981 --> 00:38:38,582 [customers cheering] 1052 00:38:38,582 --> 00:38:41,085 Come on, guys. Let's get food orders in. 1053 00:38:41,085 --> 00:38:43,253 Which way would you like to work with your ticket system? 1054 00:38:43,253 --> 00:38:44,722 - Oh, here to there. - Yes, sir. 1055 00:38:44,722 --> 00:38:45,990 [indistinct] 1056 00:38:45,990 --> 00:38:47,725 That's how it runs for tonight. 1057 00:38:47,725 --> 00:38:49,226 - Hey, Jon. - Talk to me. How we doing? 1058 00:38:49,226 --> 00:38:50,661 Jon, we immediately got hit with stuff 1059 00:38:50,661 --> 00:38:52,363 but since there's more of a system already 1060 00:38:52,363 --> 00:38:54,331 and we got some training going on, we're coming in. 1061 00:38:54,331 --> 00:38:55,699 So far so good. 1062 00:38:55,699 --> 00:38:57,067 No errors yet and everything is in place. 1063 00:38:57,067 --> 00:38:58,535 Excellent. 1064 00:38:58,535 --> 00:38:59,937 It even smells better in here, doesn't it, guys? 1065 00:39:00,704 --> 00:39:02,039 This rescue feels good. 1066 00:39:02,039 --> 00:39:03,507 You know, these guys got this. 1067 00:39:03,507 --> 00:39:06,510 They have the heart, they so want to achieve it. 1068 00:39:06,510 --> 00:39:08,178 By giving them the tools, 1069 00:39:08,178 --> 00:39:11,015 I can't imagine they don't succeed. 1070 00:39:11,015 --> 00:39:15,219 [upbeat music] 1071 00:39:15,219 --> 00:39:16,453 - Emily. - They got it. Yeah. 1072 00:39:16,453 --> 00:39:18,489 - How we doin'? - Let me tell you, 1073 00:39:18,489 --> 00:39:22,526 look at how happy these guests are in front of us. 1074 00:39:22,526 --> 00:39:25,162 Who doesn't have a drink? Who's waiting for a drink still? 1075 00:39:25,162 --> 00:39:26,530 Only a couple? 1076 00:39:26,530 --> 00:39:28,732 So, this room has all been served. 1077 00:39:28,732 --> 00:39:30,734 [cheering and applauding] 1078 00:39:30,734 --> 00:39:33,103 Almost there, let's keep it going. 1079 00:39:33,103 --> 00:39:35,439 Guys, get more flatbreads going for sure too. 1080 00:39:36,740 --> 00:39:38,008 We did it. 1081 00:39:38,008 --> 00:39:39,376 Food has hit the tables, 1082 00:39:39,376 --> 00:39:40,678 drinks have hit the tables. 1083 00:39:40,678 --> 00:39:42,713 There's a calm because this bar 1084 00:39:42,713 --> 00:39:45,516 is working now physically and the team 1085 00:39:45,516 --> 00:39:47,351 is making it a success. 1086 00:39:47,351 --> 00:39:48,585 Gigi, may I? 1087 00:39:48,585 --> 00:39:50,354 Can you please check on this table 1088 00:39:50,354 --> 00:39:51,388 and give them some napkins, see if they want a drink? 1089 00:39:51,388 --> 00:39:53,023 My girl Shannon in the house! 1090 00:39:56,160 --> 00:39:58,262 You know, coming through for you meant a lot to me, 1091 00:39:58,262 --> 00:39:59,563 you know that. 1092 00:39:59,563 --> 00:40:01,298 What you've done for me and my family, 1093 00:40:01,298 --> 00:40:03,100 I can--I can never repay. 1094 00:40:03,100 --> 00:40:04,501 - You don't have to repay it. - And I mean that 1095 00:40:04,501 --> 00:40:05,536 from the bottom of my heart. 1096 00:40:05,536 --> 00:40:06,670 Your success is my repayment. 1097 00:40:07,638 --> 00:40:10,040 Awesome. Thank you, Jon. 1098 00:40:10,040 --> 00:40:13,243 [cheering and applauding] 1099 00:40:13,243 --> 00:40:16,213 Smartest thing I ever did was calling Jon Taffer. 1100 00:40:16,213 --> 00:40:18,615 Everyone loves the new look of the bar, 1101 00:40:18,615 --> 00:40:20,417 they're loving the new drinks. 1102 00:40:20,417 --> 00:40:22,486 The food is outstanding. 1103 00:40:22,486 --> 00:40:26,824 We're gonna pick up some speed, get used to handling the volume. 1104 00:40:26,824 --> 00:40:29,193 We're gonna rock 'n roll. 1105 00:40:29,193 --> 00:40:32,529 [cheering and applauding] 1106 00:40:34,798 --> 00:40:38,035 [upbeat music] 1107 00:40:45,375 --> 00:40:47,211 narrator: Promotional consideration provided 1108 00:40:47,211 --> 00:40:48,479 by Harbortouch, PathSpot, Partender, Orange Door, 1109 00:40:48,479 --> 00:40:50,147 Draft Medic, Tektronix, LoweGear, 1110 00:40:50,147 --> 00:40:51,415 The American Clean, LLC, Maid in Brasil, LLC, 1111 00:40:51,415 --> 00:40:53,717 Grand Theming, Middleby, Signs Now of Brandon, One Stone, 1112 00:40:53,717 --> 00:40:54,718 Bada Bing Charters, Three Bulls Tavern, and ESRI.