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00:00:01,534 --> 00:00:03,269
[laughs]
2
00:00:03,269 --> 00:00:06,740
We argue every day about
every facet of the business.
3
00:00:07,807 --> 00:00:09,409
narrator: For over 30 years,
4
00:00:09,409 --> 00:00:11,411
Jon Taffer has traveled
the country
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00:00:11,411 --> 00:00:15,382
saving hundreds of bars
from failure and ruin.
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The past two years
are unlike anything
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00:00:18,084 --> 00:00:19,152
I've seen in our industry.
8
00:00:19,152 --> 00:00:21,521
But we're bouncing back.
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00:00:21,521 --> 00:00:23,089
People are going out again
10
00:00:23,089 --> 00:00:24,824
and restaurants need
to get ready.
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00:00:24,824 --> 00:00:28,561
narrator: Now, Jon is faced
with a new set of problems.
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00:00:28,561 --> 00:00:30,597
There are supply chain issues.
13
00:00:30,597 --> 00:00:33,266
Why are we out of this shit?
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Staffing shortages.
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00:00:34,467 --> 00:00:35,869
Every week, we get a new staff.
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00:00:35,869 --> 00:00:37,537
We have to crash course them.
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And consistent health concerns.
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We just can't fail.
We just can't.
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00:00:43,343 --> 00:00:45,578
narrator: Now,
Jon is back out on the road
20
00:00:45,578 --> 00:00:47,714
and heading
to Gibsonton, Florida
21
00:00:47,714 --> 00:00:49,482
to rescue AJ's on the River.
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This is a new era
for our country.
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So we need to raise the bar
and rise to these challenges.
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00:00:56,289 --> 00:00:59,626
narrator: In 2016,
30-year police veteran,
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00:00:59,626 --> 00:01:02,228
Jerry Clark bought
AJ's on the River
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00:01:02,228 --> 00:01:03,696
in Gibsonton, Florida.
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Through conversations
with my son
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00:01:05,598 --> 00:01:08,268
who had been in the bar business
his entire life,
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00:01:08,268 --> 00:01:09,769
and from watching Bar Rescue,
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00:01:09,769 --> 00:01:12,806
I became interested
and wanted to own a bar.
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00:01:12,806 --> 00:01:14,541
narrator:
Jerry used his retirement
32
00:01:14,541 --> 00:01:17,477
of about $100,000
to buy the bar.
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00:01:17,477 --> 00:01:20,513
The money to buy the bar
and the food truck
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00:01:20,513 --> 00:01:23,283
came from my police pension.
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00:01:23,283 --> 00:01:25,285
narrator:
And with no experience himself,
36
00:01:25,285 --> 00:01:27,587
hired his son Patrick
to run the bar.
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00:01:27,587 --> 00:01:30,156
I've been working in restaurants
about 23 years.
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As far as how yesterday went,
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00:01:32,559 --> 00:01:34,494
we had a bit of an issue
with rotating tables
40
00:01:34,494 --> 00:01:36,162
and staying in sections.
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00:01:36,162 --> 00:01:38,097
I consider myself
a really good manager.
42
00:01:41,901 --> 00:01:43,736
- I got it.
- Let me see.
43
00:01:43,736 --> 00:01:45,839
narrator: But despite
Patrick's expertise,
44
00:01:45,839 --> 00:01:47,674
the bar struggled
to turn a profit.
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00:01:47,674 --> 00:01:49,676
It would be nice
to be able to make money,
46
00:01:49,676 --> 00:01:52,278
and we have not been able
to do that as of yet.
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00:01:52,278 --> 00:01:54,547
narrator: So now,
Jerry and Patrick
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00:01:54,547 --> 00:01:56,282
not only have a fractured bar,
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00:01:56,282 --> 00:01:58,418
but a fractured relationship
as well.
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00:01:58,418 --> 00:02:00,653
Sometimes it's easier
to have disagreement
51
00:02:00,653 --> 00:02:04,190
with a business associate
than it is with your son.
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00:02:04,190 --> 00:02:06,826
narrator: And find themselves
relying on friends and family
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00:02:06,826 --> 00:02:08,695
to help run their sinking ship.
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00:02:08,695 --> 00:02:10,463
The [indistinct] family
is a family
55
00:02:10,463 --> 00:02:12,265
that pretty much all work here.
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Ashley is my sister-in-law
and Alex is my brother-in-law.
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00:02:14,601 --> 00:02:16,669
Before I worked here,
I was actually doing--
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00:02:16,669 --> 00:02:19,272
I was a cable technician
and auto mechanics.
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00:02:19,272 --> 00:02:21,541
By the fifth hour into it,
I'm numb.
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00:02:21,541 --> 00:02:24,277
narrator: Having no solution
to improve the bar,
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00:02:24,277 --> 00:02:28,281
Jerry finds himself
in over $120,000 in debt,
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00:02:28,281 --> 00:02:30,383
and months away from closing.
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After five and a half years
of hard work,
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I was hoping that we would
at least start breaking even.
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00:02:35,588 --> 00:02:38,691
narrator: Before their bar
dream gets washed away,
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00:02:38,691 --> 00:02:40,393
this father and son duo
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00:02:40,393 --> 00:02:42,395
have agreed to pull back
the doors,
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00:02:42,395 --> 00:02:43,897
bust open the books,
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00:02:43,897 --> 00:02:46,000
and make a call for help
to Bar Rescue.
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00:02:54,207 --> 00:02:55,408
Hi, Emily.
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00:02:55,408 --> 00:02:56,542
Hello, Jon.
How are you?
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00:02:56,542 --> 00:02:57,977
Good to see you.
Hey, buddy.
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00:02:57,977 --> 00:02:59,212
- Good to see you.
- Hey, brother.
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00:02:59,212 --> 00:03:00,213
- How are you, Vic?
- How are you?
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00:03:00,213 --> 00:03:02,014
Good.
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00:03:02,014 --> 00:03:03,383
narrator: For the kitchen,
John brings in Vic Vegas,
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an executive chef
with over 25 years' experience.
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00:03:07,019 --> 00:03:09,255
Vic has worked
with major food distributors,
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00:03:09,255 --> 00:03:12,425
while also owning and operating
his own successful restaurant.
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00:03:14,427 --> 00:03:17,163
For the bar,
Jon brings in Emily Yett,
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00:03:17,163 --> 00:03:18,798
an expert mixologist
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00:03:18,798 --> 00:03:21,067
who has won
numerous cocktail competitions
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00:03:21,067 --> 00:03:25,438
and was voted Best Bartender
in Las Vegas in 2018.
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00:03:25,438 --> 00:03:29,208
Well, a little dockside
experience.
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00:03:29,208 --> 00:03:31,244
And I also wanna thank
Bada Bing Marine
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for giving me this boat
so we could look at the bar.
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Look at this place.
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All their business comes
from the river.
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There's three other bars
on a whole river,
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and only two of them
have dock space.
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00:03:42,155 --> 00:03:46,192
And this is the only bar
that has free dock space.
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00:03:46,192 --> 00:03:47,827
Right.
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00:03:47,827 --> 00:03:49,128
So this would be my place
to go if it was good.
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00:03:49,128 --> 00:03:50,229
Right.
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00:03:50,229 --> 00:03:51,564
I'm guessing it's not good.
96
00:03:51,564 --> 00:03:52,799
[laughs]
97
00:03:54,167 --> 00:03:58,404
This bar AJ's was bought
by Jerry five years ago.
98
00:03:58,404 --> 00:04:02,141
Jerry's son Patrick
works here with him.
99
00:04:02,141 --> 00:04:05,011
[whistles]
100
00:04:05,011 --> 00:04:07,580
Jerry is a retired Tampa cop.
101
00:04:07,580 --> 00:04:11,317
And now he's losing
7,500 a month
102
00:04:11,317 --> 00:04:13,920
and his pension was gone
in six months, like, he's broke.
103
00:04:13,920 --> 00:04:15,455
- He's done. He's finished.
- Wow.
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00:04:15,455 --> 00:04:17,957
So there's a couple
of other people that work there.
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00:04:17,957 --> 00:04:19,292
There's Shannon.
106
00:04:19,292 --> 00:04:20,927
Do you want it spicy?
107
00:04:20,927 --> 00:04:22,328
- No, thank you.
- All right.
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00:04:22,328 --> 00:04:23,863
She's a bar manager.
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00:04:23,863 --> 00:04:24,931
There's Ashley.
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00:04:24,931 --> 00:04:26,365
She's the bartender.
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I'm gonna go drop these menus
112
00:04:27,934 --> 00:04:29,135
and I'll be right with you,
okay?
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00:04:29,135 --> 00:04:30,303
And there's Alex.
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00:04:30,303 --> 00:04:31,904
He's the cook, Vic.
115
00:04:34,974 --> 00:04:37,009
You notice I said cook,
not chef?
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00:04:37,009 --> 00:04:38,611
Right.
117
00:04:38,611 --> 00:04:42,248
Alex really just got this job
a few months ago,
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00:04:42,248 --> 00:04:44,450
because he's levelheaded.
119
00:04:44,450 --> 00:04:46,219
Kitchen job because
he's levelheaded?
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00:04:46,219 --> 00:04:47,420
Because he's levelheaded.
121
00:04:47,420 --> 00:04:48,554
But not kitchen qualified?
122
00:04:48,554 --> 00:04:50,456
Not kitchen qualified.
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00:04:50,456 --> 00:04:52,158
I'm not sure he's qualified
for anything,
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00:04:52,158 --> 00:04:55,061
so God knows what you have
in the kitchen.
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00:04:55,061 --> 00:04:56,095
Bring them down.
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00:05:00,233 --> 00:05:01,334
Good job.
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00:05:03,903 --> 00:05:06,138
Did they just kiss
in the kitchen?
128
00:05:06,138 --> 00:05:08,074
Listen, I didn't ask
for my burger
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00:05:08,074 --> 00:05:09,442
with the side of PDA.
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00:05:09,442 --> 00:05:13,513
Ashley is Alex,
the cook's wife.
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00:05:13,513 --> 00:05:15,648
Oh.
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00:05:15,648 --> 00:05:17,650
Now, if you were a customer,
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00:05:17,650 --> 00:05:19,018
that would start to make you
a little uncomfortable,
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00:05:19,018 --> 00:05:20,586
- wouldn't it?
- Right.
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00:05:20,586 --> 00:05:23,456
The other interesting thing
is the bar has no kitchen.
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The food is coming from
a kitchen housed in a trailer
137
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about 30 feet behind the bar.
138
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Whoa, whoa, Patrick.
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00:05:32,098 --> 00:05:33,699
- [laughs]
- Whoa, yeah.
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00:05:33,699 --> 00:05:35,401
And they're running their food
from that trailer
141
00:05:35,401 --> 00:05:37,370
- into the bar to serve it.
- Wow.
142
00:05:38,638 --> 00:05:41,407
All right.
143
00:05:41,407 --> 00:05:43,309
I could do a Bloody Mary.
We don't have hard liquor here.
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00:05:43,309 --> 00:05:44,677
What we have is wine.
145
00:05:44,677 --> 00:05:45,678
It's been fermented
to tastes like vodka.
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00:05:45,678 --> 00:05:47,346
Are you okay with that?
147
00:05:47,346 --> 00:05:49,248
Now, this bar does not have
a liquor license.
148
00:05:49,248 --> 00:05:51,551
- Oh.
- What you're looking at--
149
00:05:51,551 --> 00:05:54,554
- Yeah.
- --are low proof alcohols.
150
00:05:54,554 --> 00:05:57,456
They're made
with a neutral wine base.
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00:05:57,456 --> 00:05:59,559
And then they create
a vodka flavoring--
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00:05:59,559 --> 00:06:01,327
- Sure.
- --a gin flavoring,
153
00:06:01,327 --> 00:06:03,262
a whiskey flavoring.
You know this well, Emily.
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00:06:03,262 --> 00:06:07,066
They're 40 proof,
so that's 20% alcohol.
155
00:06:07,066 --> 00:06:09,502
But because it's low proof,
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00:06:09,502 --> 00:06:12,405
you can serve it
in a beer and wine environment.
157
00:06:12,405 --> 00:06:14,073
- Margarita.
- Are you sure with it?
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00:06:14,073 --> 00:06:15,141
Yeah.
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00:06:15,141 --> 00:06:16,442
So for recon this week,
160
00:06:16,442 --> 00:06:18,010
I got us two boat captains,
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00:06:18,010 --> 00:06:19,579
Mitch and John.
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They know every bar
on this river.
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00:06:22,682 --> 00:06:25,451
narrator: Jon's spies enter
AJ's on the River.
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A 2,500 square foot bar
165
00:06:28,087 --> 00:06:31,057
sitting on the banks
of the Alafia River,
166
00:06:31,057 --> 00:06:33,759
with docks outside
for boats to pull up to,
167
00:06:33,759 --> 00:06:36,228
a small L-shaped bar inside,
168
00:06:36,228 --> 00:06:39,632
and a detached trailer
that acts as a kitchen.
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So there's John and Mitch.
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Hey, how's it going?
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00:06:44,270 --> 00:06:46,172
- Good. How are you?
- Good.
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00:06:46,172 --> 00:06:48,641
I don't have, uh, a drink menu.
I have a food menu.
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00:06:48,641 --> 00:06:50,543
- Uh...
- I'll do a Margarita.
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00:06:50,543 --> 00:06:52,144
Yeah, you want salt?
175
00:06:52,144 --> 00:06:53,546
Salt would be great.
Thank you.
176
00:06:53,546 --> 00:06:55,047
I'm gonna start
with a Bloody Mary.
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00:06:56,182 --> 00:06:57,383
Can I start you a tab?
178
00:06:57,383 --> 00:06:59,151
Yeah. Yes.
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00:06:59,151 --> 00:07:01,320
Uh, and then we're also
gonna need some food.
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00:07:01,320 --> 00:07:02,688
I'm just gonna do
a classic burger.
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00:07:02,688 --> 00:07:04,423
I'd like the fish sandwich.
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00:07:04,423 --> 00:07:06,058
Uh-hmm.
183
00:07:06,058 --> 00:07:07,259
And then a Philly cheesesteak
as well.
184
00:07:07,259 --> 00:07:09,528
- Yeah.
- Hey, there's one.
185
00:07:09,528 --> 00:07:10,730
Okay.
186
00:07:12,365 --> 00:07:14,567
[tense music]
187
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That's the fish.
188
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It's pretty firm.
189
00:07:23,709 --> 00:07:25,578
Because it's frozen.
190
00:07:25,578 --> 00:07:28,247
Now when you put the seasoning
and then drop it on the grill,
191
00:07:28,247 --> 00:07:29,248
what happens to the seasoning?
192
00:07:29,248 --> 00:07:30,449
Burn, baby, burn.
193
00:07:30,449 --> 00:07:32,018
That's why we marinate instead.
194
00:07:33,419 --> 00:07:35,554
Okay, you see no gloves.
195
00:07:35,554 --> 00:07:37,156
- Protein on the hands--
- Wait.
196
00:07:37,156 --> 00:07:39,358
- --and a rectangular steak.
- Oh.
197
00:07:39,358 --> 00:07:40,826
You see those
in the freezer station,
198
00:07:40,826 --> 00:07:42,495
they're about
as cheap as cheap can be.
199
00:07:44,830 --> 00:07:46,565
Look at that burger,
200
00:07:46,565 --> 00:07:48,734
squeezed every ounce of juice
out of there.
201
00:07:51,237 --> 00:07:53,673
Look at that smoke, man,
that's unbelievable.
202
00:07:53,673 --> 00:07:55,708
They're gonna set
that kitchen on fire.
203
00:07:55,708 --> 00:07:57,410
Oh, yeah.
We're dipping with butter now.
204
00:07:58,577 --> 00:08:00,279
Tuck it all the way in.
205
00:08:00,279 --> 00:08:01,847
Look at this.
206
00:08:01,847 --> 00:08:03,616
Is that the same hand that
touched all that everything?
207
00:08:03,616 --> 00:08:05,084
- It is. It is.
- Yes.
208
00:08:05,084 --> 00:08:06,585
- Hitting the roll now, the--
- Yes.
209
00:08:06,585 --> 00:08:08,187
- --hand that touched the meat?
- Holding a roll.
210
00:08:08,187 --> 00:08:09,822
Oh, geez, brother.
211
00:08:09,822 --> 00:08:11,724
Philly cheesesteak and chips?
212
00:08:11,724 --> 00:08:13,392
- That's for my friend.
- You can set that right here.
213
00:08:13,392 --> 00:08:15,594
Right here,
fish sandwich with coleslaw.
214
00:08:15,594 --> 00:08:16,729
- That's me.
- That guy.
215
00:08:16,729 --> 00:08:18,631
And then bacon cheeseburger.
216
00:08:18,631 --> 00:08:22,168
This bar doesn't realize
that the third guest is me.
217
00:08:22,168 --> 00:08:23,536
So I'm gonna go in there.
218
00:08:23,536 --> 00:08:24,837
I'm gonna sit next
to these guys
219
00:08:24,837 --> 00:08:26,706
and I'm gonna taste this food.
220
00:08:26,706 --> 00:08:28,274
And I'm gonna give you
the scoop myself.
221
00:08:28,274 --> 00:08:29,675
- Oh, oh.
- Here we go.
222
00:08:29,675 --> 00:08:31,811
[laughs] I promise you.
223
00:08:31,811 --> 00:08:34,680
[tense music]
224
00:08:45,891 --> 00:08:47,293
Hey, guys.
225
00:08:47,293 --> 00:08:48,360
both: Hey, how's it going?
226
00:08:52,298 --> 00:08:54,900
When I saw Jon sit at the bar,
227
00:08:54,900 --> 00:08:58,871
uh, I knew, uh, it was time
for a reckoning.
228
00:08:58,871 --> 00:09:01,574
I'm really curious to see what
you think of that fish sandwich.
229
00:09:05,845 --> 00:09:07,513
It's a little soggy.
230
00:09:07,513 --> 00:09:10,783
They took two frozen
fish fillets
231
00:09:10,783 --> 00:09:12,251
and dropped them
on the flat top.
232
00:09:12,251 --> 00:09:13,819
Hmm.
233
00:09:13,819 --> 00:09:16,589
And when you cook fish frozen,
it gets all soggy on the inside.
234
00:09:16,589 --> 00:09:18,858
And then this...
[makes sound]
235
00:09:18,858 --> 00:09:20,760
oh, boy, I'm scared to eat this,
to be honest with you,
236
00:09:20,760 --> 00:09:22,161
because I watched them make it.
237
00:09:25,931 --> 00:09:27,666
Jerry.
238
00:09:28,868 --> 00:09:30,236
Uh-huh.
239
00:09:30,236 --> 00:09:31,704
- Hi.
- Sir, hi.
240
00:09:31,704 --> 00:09:33,539
- Nice to meet you.
- Nice to meet you.
241
00:09:33,539 --> 00:09:35,241
Well, I want you to hear
what happened here,
242
00:09:35,241 --> 00:09:36,876
because we ordered this food.
243
00:09:36,876 --> 00:09:39,445
These are two friends of mine,
uh, Mitch and John.
244
00:09:39,445 --> 00:09:41,180
Both captains from the area.
245
00:09:41,180 --> 00:09:42,948
I want you to hear what I saw.
246
00:09:42,948 --> 00:09:45,351
Your cook took two pieces
of frozen fish.
247
00:09:45,351 --> 00:09:47,419
- Correct.
- In his bare hands,
248
00:09:47,419 --> 00:09:48,687
no glove,
249
00:09:48,687 --> 00:09:50,256
put them both on the grill.
250
00:09:50,256 --> 00:09:53,492
See all that black
on the top of that fish?
251
00:09:53,492 --> 00:09:54,960
That's burned seasoning.
252
00:09:54,960 --> 00:09:56,729
You don't put
the seasoning on it
253
00:09:56,729 --> 00:09:58,497
and then put it down
on a grill.
254
00:09:58,497 --> 00:10:01,367
This has the cheapest frozen
meat you can possibly buy.
255
00:10:01,367 --> 00:10:03,269
How was the burger?
256
00:10:03,269 --> 00:10:05,871
Very average.
257
00:10:05,871 --> 00:10:08,274
This burger was pressed so much.
258
00:10:08,274 --> 00:10:10,276
Look at this.
259
00:10:10,276 --> 00:10:11,410
They ruined it.
260
00:10:11,410 --> 00:10:13,879
This had a chance of being good.
261
00:10:13,879 --> 00:10:15,948
It had a shot, that never did.
262
00:10:15,948 --> 00:10:17,650
This never did.
263
00:10:17,650 --> 00:10:19,919
Then he took that same hand
that had the raw fish,
264
00:10:19,919 --> 00:10:22,221
the raw burger,
and the raw beef,
265
00:10:22,221 --> 00:10:25,691
picked up my bun with his hands
covered in raw product.
266
00:10:25,691 --> 00:10:29,428
That entire kitchen is
completely cross contaminated.
267
00:10:29,428 --> 00:10:30,996
You're gonna kill somebody.
268
00:10:30,996 --> 00:10:33,399
[tense music]
269
00:10:42,374 --> 00:10:44,175
You're gonna kill somebody.
270
00:10:48,413 --> 00:10:50,548
How experienced is Alex
in the kitchen?
271
00:10:50,548 --> 00:10:53,318
He's brand--I mean,
he's been here a year.
272
00:10:53,318 --> 00:10:55,153
But this is his only restaurant
job [indistinct]
273
00:10:55,153 --> 00:10:56,287
So he's never worked
in a kitchen before?
274
00:10:56,287 --> 00:10:58,156
No.
275
00:10:58,156 --> 00:10:59,424
As he's struggling in a kitchen
and screwing everything up,
276
00:10:59,424 --> 00:11:00,892
you go in there
to give him a kiss.
277
00:11:02,360 --> 00:11:03,862
Yeah.
278
00:11:03,862 --> 00:11:05,930
You see,
I would never allow newlyweds
279
00:11:05,930 --> 00:11:07,465
to work in my business together,
280
00:11:07,465 --> 00:11:10,402
because newlyweds wanna kiss
and hug all the time, don't you?
281
00:11:10,402 --> 00:11:12,036
Right? You're newlyweds.
282
00:11:12,036 --> 00:11:13,405
Never.
283
00:11:13,405 --> 00:11:14,472
Because it makes people
uncomfortable.
284
00:11:14,472 --> 00:11:15,473
Have you heard that before?
285
00:11:15,473 --> 00:11:16,875
Sure.
286
00:11:16,875 --> 00:11:18,009
- Have you told her that?
- Yes.
287
00:11:18,009 --> 00:11:19,043
And has it continued to happen?
288
00:11:19,043 --> 00:11:20,245
Yes.
289
00:11:20,245 --> 00:11:21,379
So she doesn't listen to you?
290
00:11:21,379 --> 00:11:23,281
- No.
- How come?
291
00:11:23,281 --> 00:11:25,517
He says he's asked you
not to do that,
292
00:11:25,517 --> 00:11:27,118
but you do it anyway.
293
00:11:27,118 --> 00:11:28,453
How come you don't listen?
294
00:11:29,854 --> 00:11:31,956
Force of habit.
295
00:11:31,956 --> 00:11:34,025
So is that acceptable to you?
296
00:11:34,025 --> 00:11:35,093
- No, that's not.
- This is pretty horrible.
297
00:11:35,093 --> 00:11:36,194
It is.
298
00:11:36,194 --> 00:11:37,395
- You're Patrick?
- I am.
299
00:11:37,395 --> 00:11:38,863
- So you're Jerry's son?
- I am.
300
00:11:38,863 --> 00:11:42,133
- So is this under your watch?
- Yes.
301
00:11:42,133 --> 00:11:43,902
What do you think
when you hear this, Jerry?
302
00:11:43,902 --> 00:11:46,304
It's, uh, disheartening.
303
00:11:47,539 --> 00:11:49,307
You're counting on him?
304
00:11:49,307 --> 00:11:51,976
I do count on him
for everything.
305
00:11:51,976 --> 00:11:53,478
And at this moment,
306
00:11:53,478 --> 00:11:55,513
put aside that he's your son,
307
00:11:55,513 --> 00:11:58,917
is he letting you down
as an owner?
308
00:12:03,521 --> 00:12:04,823
Yes.
309
00:12:07,525 --> 00:12:09,894
There's nothing
I love to do more
310
00:12:09,894 --> 00:12:11,596
than help a cop or an ex-cop.
311
00:12:11,596 --> 00:12:13,198
Thank you.
312
00:12:13,198 --> 00:12:14,632
I live for these moments
to be able to give back
313
00:12:14,632 --> 00:12:16,234
to a guy like you
who protected us,
314
00:12:16,234 --> 00:12:17,469
for how many years?
315
00:12:17,469 --> 00:12:20,104
- Thirty.
- Thirty years.
316
00:12:20,104 --> 00:12:22,073
So you have to get up
to the standard
317
00:12:22,073 --> 00:12:25,009
that your dad had when he was
protecting us for 30 years.
318
00:12:25,009 --> 00:12:26,978
I'm gonna hold you accountable
the next few days, Pat.
319
00:12:26,978 --> 00:12:28,379
I'm gonna make you good, buddy.
320
00:12:28,379 --> 00:12:29,447
Because he deserves it,
doesn't he?
321
00:12:29,447 --> 00:12:31,082
Yes, sir.
322
00:12:31,082 --> 00:12:32,584
Tomorrow we go to work.
Good night. Thanks, guys.
323
00:12:32,584 --> 00:12:33,885
Of course.
324
00:12:33,885 --> 00:12:35,253
Thank you, sir.
325
00:12:35,253 --> 00:12:36,921
I think Patrick
needs to hear it,
326
00:12:36,921 --> 00:12:39,424
my staff needs to hear it,
I need to hear it.
327
00:12:39,424 --> 00:12:41,259
I need to hear it
as much as Patrick.
328
00:12:41,259 --> 00:12:44,295
I own this bar.
329
00:12:44,295 --> 00:12:47,131
So that's as much on me
as it is on Patrick.
330
00:12:52,937 --> 00:12:56,140
[dramatic music]
331
00:12:57,942 --> 00:13:00,078
Didn't sleep too much
last night.
332
00:13:00,078 --> 00:13:02,113
A lot going on.
333
00:13:02,113 --> 00:13:04,449
But I'm ready.
I feel good.
334
00:13:04,449 --> 00:13:05,917
Hello.
335
00:13:05,917 --> 00:13:07,051
- Hi.
- Hi, Jon.
336
00:13:07,051 --> 00:13:08,152
- How are you?
- Hi.
337
00:13:08,152 --> 00:13:09,254
Hey, good morning.
338
00:13:09,254 --> 00:13:11,022
- Hey, guys.
- Hi.
339
00:13:11,022 --> 00:13:13,658
All right, let's go outside.
I wanna talk to everybody.
340
00:13:13,658 --> 00:13:17,362
Last night, I saw
an ex-police officer Jerry,
341
00:13:17,362 --> 00:13:19,664
who after 30 years
on the force
342
00:13:19,664 --> 00:13:22,400
of risking his life
and taking care of everybody
343
00:13:22,400 --> 00:13:24,669
is literally going
down the drain,
344
00:13:24,669 --> 00:13:27,505
and nobody around him
has the ability to help him.
345
00:13:27,505 --> 00:13:30,341
Right now,
he's failing as a leader.
346
00:13:30,341 --> 00:13:32,143
Nobody in this place knows
what they're doing.
347
00:13:32,143 --> 00:13:34,445
And today, I got to change that.
348
00:13:34,445 --> 00:13:35,480
It's beautiful here.
349
00:13:35,480 --> 00:13:37,282
It is.
350
00:13:37,282 --> 00:13:39,317
It's not only a special place
but there's special people
351
00:13:39,317 --> 00:13:41,352
who live on a property
like this.
352
00:13:41,352 --> 00:13:43,388
And when you think
about this community,
353
00:13:43,388 --> 00:13:45,023
you'll find this interesting,
354
00:13:45,023 --> 00:13:47,158
the median household
income around here
355
00:13:47,158 --> 00:13:49,327
is 10% lower than America here.
356
00:13:49,327 --> 00:13:52,430
But yet the American dream,
there it is, right?
357
00:13:52,430 --> 00:13:53,598
They're living on a lake.
358
00:13:53,598 --> 00:13:55,667
They have boats,
they have docks,
359
00:13:55,667 --> 00:13:57,635
but they're still dollar
conscious, aren't they?
360
00:13:57,635 --> 00:13:59,103
- Uh-hmm.
- Very.
361
00:13:59,103 --> 00:14:00,605
Right? So this isn't
the yacht club.
362
00:14:00,605 --> 00:14:01,739
- Right.
- Yeah.
363
00:14:01,739 --> 00:14:03,141
This is a boat environment.
364
00:14:03,141 --> 00:14:04,742
And it's a different mentality.
365
00:14:04,742 --> 00:14:07,111
So, we got to provide something
great at a good price, don't we?
366
00:14:07,111 --> 00:14:08,446
Yes.
367
00:14:08,446 --> 00:14:11,583
Jerry, who I have
unbelievable respect for,
368
00:14:11,583 --> 00:14:13,551
police officer, 30 years.
369
00:14:13,551 --> 00:14:16,220
You know, you think of
the situations he walked into
370
00:14:16,220 --> 00:14:17,755
that he did not wanna walk into,
371
00:14:17,755 --> 00:14:19,557
but he had the discipline
to do it anyway,
372
00:14:19,557 --> 00:14:21,359
- didn't he, Patrick?
- Yes, he did.
373
00:14:21,359 --> 00:14:22,527
But he didn't step back.
374
00:14:22,527 --> 00:14:23,728
He stepped forward, didn't he?
375
00:14:23,728 --> 00:14:25,496
Yes, he did.
376
00:14:25,496 --> 00:14:29,601
So, it's the spirit of that
that needs to happen here.
377
00:14:29,601 --> 00:14:31,235
I want everybody to hear this.
378
00:14:31,235 --> 00:14:33,237
How much do you have invested
in this bar now?
379
00:14:33,237 --> 00:14:36,074
Probably close to $200,000.
380
00:14:36,074 --> 00:14:37,442
$200,000.
381
00:14:37,442 --> 00:14:39,210
And you're blowing your pension
382
00:14:39,210 --> 00:14:41,412
that it took you 30 years
to earn, right?
383
00:14:41,412 --> 00:14:42,780
That's correct.
384
00:14:42,780 --> 00:14:45,183
And how much are we losing
a month?
385
00:14:45,183 --> 00:14:48,553
Over $5,000 a month.
386
00:14:48,553 --> 00:14:50,388
And how much time do we have
387
00:14:50,388 --> 00:14:52,490
based upon how much money
you have left?
388
00:14:55,126 --> 00:14:56,160
About six months.
389
00:14:57,695 --> 00:14:59,631
The money I make here
is my living.
390
00:14:59,631 --> 00:15:02,066
From food to housing
to everything.
391
00:15:02,066 --> 00:15:03,368
It's my world.
392
00:15:03,368 --> 00:15:06,104
Did you buy this
to pass on to your boys?
393
00:15:06,104 --> 00:15:08,706
I did, as a family legacy.
394
00:15:08,706 --> 00:15:10,608
And to make sure
that I have a special needs son
395
00:15:10,608 --> 00:15:12,777
who always have a job.
396
00:15:12,777 --> 00:15:14,612
And he loves it here,
doesn't he?
397
00:15:14,612 --> 00:15:16,147
- He loves it. He's the man.
- What's his name?
398
00:15:16,147 --> 00:15:17,548
- Brandon.
- Brandon.
399
00:15:17,548 --> 00:15:20,385
So, this is not about
a bar to you--
400
00:15:20,385 --> 00:15:21,519
- No.
- --is it, Jerry?
401
00:15:21,519 --> 00:15:22,687
This is much more than that.
402
00:15:22,687 --> 00:15:24,455
This is family.
403
00:15:24,455 --> 00:15:26,157
That's why you took this chance.
404
00:15:26,157 --> 00:15:27,325
That's correct.
405
00:15:27,325 --> 00:15:29,327
That's why you're risking all.
406
00:15:29,327 --> 00:15:30,728
Never looked back.
407
00:15:30,728 --> 00:15:32,697
So we gotta get this right,
Patrick.
408
00:15:32,697 --> 00:15:34,565
That's why I beat you up
a little last night.
409
00:15:34,565 --> 00:15:36,567
- I understand.
- We got to do better.
410
00:15:36,567 --> 00:15:40,338
So, either you're gonna create
a family legacy that lives on
411
00:15:40,338 --> 00:15:42,106
or you're gonna own the fact
412
00:15:42,106 --> 00:15:44,142
that you killed
that family legacy.
413
00:15:45,610 --> 00:15:47,178
- Hi.
- Hi.
414
00:15:47,178 --> 00:15:48,513
- What's your name?
- I'm Shannon.
415
00:15:48,513 --> 00:15:50,314
- Shannon.
- I've been here three years.
416
00:15:50,314 --> 00:15:51,382
Ashley is my sister-in-law
and Alex is my brother-in-law.
417
00:15:51,382 --> 00:15:52,817
Gotcha.
418
00:15:52,817 --> 00:15:54,252
And you guys got married here,
correct?
419
00:15:54,252 --> 00:15:55,420
- Yes. Correct. Correct.
- We did.
420
00:15:55,420 --> 00:15:56,587
So you met here how long ago?
421
00:15:56,587 --> 00:15:58,222
- Last April.
- Yeah.
422
00:15:58,222 --> 00:15:59,557
I've been here
for about a year now, yeah.
423
00:15:59,557 --> 00:16:01,392
So, you guys met,
fell in love here.
424
00:16:01,392 --> 00:16:02,560
It's a great story.
425
00:16:02,560 --> 00:16:04,162
And you got married when?
426
00:16:04,162 --> 00:16:05,697
- January 26.
- That was January 26.
427
00:16:05,697 --> 00:16:06,798
- January 26.
- This year.
428
00:16:06,798 --> 00:16:08,399
This year?
429
00:16:08,399 --> 00:16:10,201
So you've only been married,
heck, six weeks?
430
00:16:10,201 --> 00:16:11,569
- Yeah.
- About.
431
00:16:11,569 --> 00:16:12,637
You wanna kiss her
all the time, don't you?
432
00:16:12,637 --> 00:16:14,205
[laughter]
433
00:16:14,205 --> 00:16:15,440
You wanna hug her
all the time, don't you?
434
00:16:15,440 --> 00:16:16,674
Yeah.
435
00:16:16,674 --> 00:16:18,209
If there was a bed
in the backroom,
436
00:16:18,209 --> 00:16:19,210
you guys would probably
be there, right?
437
00:16:19,210 --> 00:16:20,411
I get it.
438
00:16:20,411 --> 00:16:21,846
- But you can't do it here.
- Yeah.
439
00:16:21,846 --> 00:16:24,549
- I get that.
- You can't do it here.
440
00:16:24,549 --> 00:16:26,184
And the fact of the matter is
441
00:16:26,184 --> 00:16:28,152
here, you need to be
completely professional.
442
00:16:28,152 --> 00:16:30,188
- Makes sense?
- Yeah.
443
00:16:30,188 --> 00:16:33,758
Patrick, I see this guy grabbed
two frozen pieces of fish
444
00:16:33,758 --> 00:16:36,127
with your bare hand and
flappin' them down on a grill.
445
00:16:36,127 --> 00:16:38,362
And then that fish frozen set
on that grill
446
00:16:38,362 --> 00:16:40,732
it becomes soggy and
really terrible in the center.
447
00:16:40,732 --> 00:16:43,468
No matter what you do to it,
it's gonna be bad.
448
00:16:43,468 --> 00:16:45,636
And then I saw you
cook a burger.
449
00:16:45,636 --> 00:16:47,672
This guy pressed
on that burger so much,
450
00:16:47,672 --> 00:16:49,741
it was a hockey puck,
right, when it came out.
451
00:16:49,741 --> 00:16:51,609
You've never been taught
not to do that.
452
00:16:51,609 --> 00:16:53,311
So, think about this.
453
00:16:53,311 --> 00:16:54,812
The fish could have been good
if we did it right.
454
00:16:54,812 --> 00:16:56,547
Yeah.
455
00:16:56,547 --> 00:16:57,715
The burger could have been good
if we did it right.
456
00:16:57,715 --> 00:16:59,817
- Right.
- So training, Jerry.
457
00:16:59,817 --> 00:17:03,154
You always revert back
to your training.
458
00:17:03,154 --> 00:17:06,524
Is there any friction as to who
leads the place day to day?
459
00:17:06,524 --> 00:17:08,793
Um, yes.
460
00:17:08,793 --> 00:17:12,330
We argue back and forth
about principles and ideas
461
00:17:12,330 --> 00:17:13,765
on where we should go
with things.
462
00:17:13,765 --> 00:17:14,866
Like what?
463
00:17:14,866 --> 00:17:16,667
- Pricing.
- Okay.
464
00:17:16,667 --> 00:17:17,902
One, because I look at the cost
of goods of everything.
465
00:17:17,902 --> 00:17:19,771
I know how low our pricing is.
466
00:17:19,771 --> 00:17:21,639
He has the heart of a cop.
467
00:17:21,639 --> 00:17:23,441
He wants everyone
to be able to come in
468
00:17:23,441 --> 00:17:24,709
and get a burger and a beer.
469
00:17:24,709 --> 00:17:25,843
Well, I'm out here
with the customers
470
00:17:25,843 --> 00:17:27,478
and I understand
the income level
471
00:17:27,478 --> 00:17:29,280
that we deal with at times.
472
00:17:29,280 --> 00:17:32,283
I try to suppress the pricing
and he tries to raise it.
473
00:17:32,283 --> 00:17:33,317
And how's that working out?
474
00:17:33,317 --> 00:17:34,352
It doesn't.
475
00:17:40,137 --> 00:17:43,374
I try to suppress the pricing
and he tries to raise it.
476
00:17:43,374 --> 00:17:44,441
And how's that working out?
477
00:17:44,441 --> 00:17:46,276
It doesn't.
478
00:17:46,276 --> 00:17:47,845
Let me show you
how I would deal
479
00:17:47,845 --> 00:17:49,646
with your father on this topic.
480
00:17:49,646 --> 00:17:54,284
Jerry, I happen to have
costed out on hamburger,
481
00:17:54,284 --> 00:17:59,256
and I found that the tomato
is $0.07 for the slice.
482
00:17:59,256 --> 00:18:01,792
The lettuce is about $0.09.
483
00:18:01,792 --> 00:18:03,894
The red onion about $0.06.
484
00:18:03,894 --> 00:18:06,430
The burger is about $2.50.
485
00:18:06,430 --> 00:18:08,632
The cheddar cheese
is about $0.17.
486
00:18:08,632 --> 00:18:12,269
The Kaiser roll was incredibly
expensive at over $4.00.
487
00:18:12,269 --> 00:18:15,205
And the potato salad
costs $0.44 cents.
488
00:18:15,205 --> 00:18:17,808
So, your burger costs
to make--
489
00:18:17,808 --> 00:18:19,576
read that number for me,
Shannon.
490
00:18:19,576 --> 00:18:22,246
$9.24.
491
00:18:22,246 --> 00:18:23,680
And what do you sell it for?
492
00:18:23,680 --> 00:18:24,815
$9.50.
493
00:18:24,815 --> 00:18:27,618
You make $0.26
494
00:18:27,618 --> 00:18:29,653
every time you sell a hamburger.
495
00:18:30,654 --> 00:18:31,789
Whoa.
496
00:18:34,358 --> 00:18:37,428
I did not realize the cost
margin was that small.
497
00:18:37,428 --> 00:18:39,496
I knew we needed to up
the food prices.
498
00:18:39,496 --> 00:18:42,666
That was an obvious thing
in my head but $0.26,
499
00:18:42,666 --> 00:18:44,802
there was no way
I thought it was that.
500
00:18:44,802 --> 00:18:48,205
So, who's right and who's wrong?
501
00:18:48,205 --> 00:18:49,640
He's a hundred percent right.
502
00:18:49,640 --> 00:18:53,310
But you never took the time
to do this
503
00:18:53,310 --> 00:18:55,312
- and show it to your father.
- Right.
504
00:18:55,312 --> 00:18:57,581
That's the way you communicate
to a one man like this.
505
00:18:57,581 --> 00:19:00,484
But Jerry,
you got to open your mind.
506
00:19:00,484 --> 00:19:04,188
Okay, guys, let's go to work.
Let me get my experts in here.
507
00:19:04,188 --> 00:19:05,589
- Emily.
- Hello, hi.
508
00:19:05,589 --> 00:19:06,790
Emily and Vic Vegas.
509
00:19:06,790 --> 00:19:08,358
- Hi.
- Hey.
510
00:19:08,358 --> 00:19:09,893
So, we're gonna create a menu
that's fun,
511
00:19:09,893 --> 00:19:12,196
has personalities,
easy to execute
512
00:19:12,196 --> 00:19:13,864
and will be dollar conscious.
513
00:19:13,864 --> 00:19:16,633
And to make you money,
we're gonna make it simple,
514
00:19:16,633 --> 00:19:18,235
but we're gonna make it smart.
515
00:19:18,235 --> 00:19:20,304
We got a lot to do
and a short time to do it.
516
00:19:20,304 --> 00:19:21,572
- Okay?
- Okay.
517
00:19:21,572 --> 00:19:22,639
- You guys ready?
all: Yeah, yes.
518
00:19:22,639 --> 00:19:23,841
Okay, let's go to work.
519
00:19:26,543 --> 00:19:28,679
- Hi, guys.
- Hi.
520
00:19:28,679 --> 00:19:29,913
How you guys feeling today?
521
00:19:29,913 --> 00:19:30,981
- Feeling good.
- Very good.
522
00:19:30,981 --> 00:19:32,449
Good, good.
523
00:19:32,449 --> 00:19:33,784
One thing that
we have to get through
524
00:19:33,784 --> 00:19:36,220
is the fact that inconsistencies
525
00:19:36,220 --> 00:19:38,355
- create animosity.
- Uh-hmm.
526
00:19:38,355 --> 00:19:40,791
And this is something
that will kill a bar.
527
00:19:40,791 --> 00:19:42,659
- Number one, okay?
- Oh, it happens a lot.
528
00:19:42,659 --> 00:19:43,994
I have people and they're like,
529
00:19:43,994 --> 00:19:45,729
can you get so and so
to make my drink?
530
00:19:45,729 --> 00:19:48,298
'Cause, you know, it's--
everybody does it different.
531
00:19:48,298 --> 00:19:49,500
Bingo.
532
00:19:49,500 --> 00:19:51,802
Okay, let me show you a fun way
533
00:19:51,802 --> 00:19:55,005
to make a Bloody Mary
that utilizes technique.
534
00:19:55,005 --> 00:19:56,306
So, here we go.
535
00:19:56,306 --> 00:19:57,808
Here's our glass, yeah?
536
00:19:57,808 --> 00:20:00,878
Let's do two solid ounces.
537
00:20:00,878 --> 00:20:04,314
We're gonna crush in
a dash of Worcestershire,
538
00:20:04,314 --> 00:20:06,617
a couple of dashes...
539
00:20:06,617 --> 00:20:08,385
of hot sauce,
540
00:20:08,385 --> 00:20:09,720
a crack of pepper,
541
00:20:09,720 --> 00:20:12,322
four ounces
of Bloody Mary mix.
542
00:20:12,322 --> 00:20:15,559
Now what we want with this
is not to be super thick,
543
00:20:15,559 --> 00:20:18,595
but we want it to be
rich and savory.
544
00:20:18,595 --> 00:20:21,465
So what I'm gonna do
is what's called a roll.
545
00:20:22,466 --> 00:20:24,902
Back and forth.
546
00:20:26,403 --> 00:20:28,839
See how much thinner that is?
547
00:20:28,839 --> 00:20:30,007
So now let's try this.
548
00:20:30,007 --> 00:20:31,008
- Let's go for it.
- I'm ready.
549
00:20:31,008 --> 00:20:32,843
Yeah.
550
00:20:32,843 --> 00:20:35,979
Hmm, the Bloody Mary that
Emily showed us was perfect.
551
00:20:35,979 --> 00:20:38,649
All the girls think they make
the best Bloody Mary.
552
00:20:38,649 --> 00:20:40,384
None of them make it
the same way.
553
00:20:40,384 --> 00:20:42,986
That's gonna be AJ's
Bloody Mary from now on.
554
00:20:42,986 --> 00:20:44,521
- That's so nice.
- Yes.
555
00:20:44,521 --> 00:20:46,023
- How we doin'?
- Hey.
556
00:20:46,023 --> 00:20:47,624
- Hey, what's up, man?
- Hey, how are you?
557
00:20:47,624 --> 00:20:49,893
Wow, everybody's here.
558
00:20:49,893 --> 00:20:53,730
Last night, we saw a high level
of kitchen incompetence.
559
00:20:53,730 --> 00:20:55,632
Alex is a good guy,
560
00:20:55,632 --> 00:20:57,434
but he's not quite sure
what he's doing.
561
00:20:57,434 --> 00:20:59,937
And that can be very dangerous
as you can see.
562
00:20:59,937 --> 00:21:03,674
Of course, my main focus
is gonna be on you, Alex.
563
00:21:03,674 --> 00:21:05,309
We got the stress test
coming up.
564
00:21:05,309 --> 00:21:06,877
And we're gonna give you
guys something
565
00:21:06,877 --> 00:21:08,979
that cooks very fast,
but that people will appreciate
566
00:21:08,979 --> 00:21:11,515
and they'll start giving hope
for that new identity.
567
00:21:11,515 --> 00:21:14,051
All right, let's do
something to the bread.
568
00:21:14,051 --> 00:21:15,519
Take your garlic butter.
569
00:21:15,519 --> 00:21:16,787
Make your toast.
570
00:21:16,787 --> 00:21:18,055
Now, pulled pork.
571
00:21:18,055 --> 00:21:20,924
We slow cooked this
for you earlier.
572
00:21:20,924 --> 00:21:22,326
Take your meat.
573
00:21:22,326 --> 00:21:24,328
Grill it up.
574
00:21:24,328 --> 00:21:26,063
Aioli, aioli.
Goes on to the bread.
575
00:21:26,063 --> 00:21:27,731
Yeah.
576
00:21:27,731 --> 00:21:30,100
Put your meat
on top of the bread, okay?
577
00:21:30,100 --> 00:21:32,869
Now, a little barbecue sauce,
578
00:21:32,869 --> 00:21:34,705
add the slaw,
579
00:21:34,705 --> 00:21:37,007
add your green onion,
close it up.
580
00:21:38,408 --> 00:21:40,744
We cut it now in half.
581
00:21:40,744 --> 00:21:43,780
Barbecue pulled pork sandwich
with some slaw.
582
00:21:43,780 --> 00:21:47,584
This was a three-minute item
and it will fill anybody up.
583
00:21:47,584 --> 00:21:49,086
Oh, wow.
584
00:21:49,086 --> 00:21:50,087
Really good.
585
00:21:50,087 --> 00:21:51,588
It's amazing.
586
00:21:51,588 --> 00:21:53,523
- Had you moved on?
- Jerry approved.
587
00:21:53,523 --> 00:21:54,858
- Jerry approved.
- Okay.
588
00:21:54,858 --> 00:21:56,727
I mean, the sweet
and savory is amazing.
589
00:21:56,727 --> 00:21:58,962
And it doesn't sit heavy on you
when you take a bite of it.
590
00:21:58,962 --> 00:22:00,831
Yeah, I like the crunch
from everything
591
00:22:00,831 --> 00:22:02,032
that's actually in it.
592
00:22:02,032 --> 00:22:03,433
The coleslaw
is actually crunchy.
593
00:22:04,401 --> 00:22:05,669
Every flavor is just--
594
00:22:05,669 --> 00:22:07,137
it's bursting
with flavor, actually.
595
00:22:07,137 --> 00:22:09,106
Now, it's time to get ready.
596
00:22:09,106 --> 00:22:10,540
Get ready for stress test.
597
00:22:10,540 --> 00:22:12,442
Get your prep done
and be prepared.
598
00:22:12,442 --> 00:22:13,744
- Okay, guys?
- Yes, sir.
599
00:22:13,744 --> 00:22:15,646
A lot of stuff coming this way.
600
00:22:15,646 --> 00:22:17,514
- See you guys in a bit.
- Thank you.
601
00:22:17,514 --> 00:22:19,916
[tense music]
602
00:22:19,916 --> 00:22:22,085
Okay, guys.
603
00:22:22,085 --> 00:22:24,021
So Patrick,
are we set for tonight?
604
00:22:24,021 --> 00:22:25,555
- Yes, sir.
- Does everybody have a station?
605
00:22:25,555 --> 00:22:27,157
- Everybody does.
- Yes.
606
00:22:27,157 --> 00:22:29,159
Jerry, anything you wanna say
to them before we do this?
607
00:22:29,159 --> 00:22:32,029
I'm confident my team's
gonna rise up.
608
00:22:32,029 --> 00:22:33,530
Excellent.
609
00:22:33,530 --> 00:22:34,865
Okay, so let's go
to the fire tonight.
610
00:22:34,865 --> 00:22:36,133
- Yes, sir.
- Okay.
611
00:22:36,133 --> 00:22:37,467
Jerry, you want to invite
everybody in?
612
00:22:37,467 --> 00:22:39,903
- Let's go.
- Okay. Let's do it.
613
00:22:39,903 --> 00:22:41,605
I'm not nervous at all.
I'm excited.
614
00:22:41,605 --> 00:22:43,507
I'm looking forward to it.
615
00:22:43,507 --> 00:22:44,775
Can't wait for it to happen.
616
00:22:44,775 --> 00:22:47,044
I think they're gonna
hit homeruns.
617
00:22:47,044 --> 00:22:49,112
I've got four.
618
00:22:49,112 --> 00:22:51,415
And there's some over
on the left side, too.
619
00:22:51,415 --> 00:22:52,716
Um, heading into
the stress test,
620
00:22:52,716 --> 00:22:54,017
I'm a little nervous.
621
00:22:54,017 --> 00:22:55,819
It's a little
out of my element.
622
00:22:55,819 --> 00:22:58,121
But I'm excited to get pushed
623
00:22:58,121 --> 00:23:02,526
and test my strengths
as a bartender.
624
00:23:02,526 --> 00:23:04,594
Good evening.
Welcome, everybody.
625
00:23:04,594 --> 00:23:06,029
Welcome to AJ's.
626
00:23:06,997 --> 00:23:08,165
Come on in. Let's eat.
627
00:23:08,165 --> 00:23:09,566
All right!
628
00:23:09,566 --> 00:23:11,868
- Okay.
- All right, guys.
629
00:23:11,868 --> 00:23:13,136
Here we go.
630
00:23:13,136 --> 00:23:15,439
Thank you. Welcome.
631
00:23:15,439 --> 00:23:16,840
Appreciate this. Thank you.
632
00:23:16,840 --> 00:23:17,941
What would you like
to try tonight?
633
00:23:17,941 --> 00:23:19,443
The baked breast is really good.
634
00:23:19,443 --> 00:23:20,677
I'm gonna try that.
635
00:23:20,677 --> 00:23:22,813
Well, here it goes.
We're slammed.
636
00:23:22,813 --> 00:23:24,448
Everybody's looking
at the menu.
637
00:23:24,448 --> 00:23:26,116
Everybody's staring
at the bartenders.
638
00:23:26,116 --> 00:23:28,952
Now the bartenders need
to step up, get the orders,
639
00:23:28,952 --> 00:23:30,520
and let's see what happens.
640
00:23:30,520 --> 00:23:31,988
I think we have
a table sitting here,
641
00:23:31,988 --> 00:23:34,558
table sitting there that
doesn't have any service
642
00:23:34,558 --> 00:23:36,226
so we need to hit those
like right now.
643
00:23:36,226 --> 00:23:37,728
- Any food orders?
- Uh, not yet.
644
00:23:37,728 --> 00:23:39,529
- I just got the drinks.
- Okay.
645
00:23:39,529 --> 00:23:40,964
Get food orders in now.
They're waiting in the kitchen.
646
00:23:45,001 --> 00:23:46,036
Any orders in there?
647
00:23:46,036 --> 00:23:47,471
Uh, I'm just sending two back.
648
00:23:47,471 --> 00:23:48,505
And I know Shannon
sent one, okay?
649
00:23:48,505 --> 00:23:49,539
Yeah.
650
00:23:50,941 --> 00:23:52,409
Oh, they're at it.
651
00:23:53,677 --> 00:23:55,078
Order in, man.
652
00:23:55,078 --> 00:23:56,880
- Alex, how we doing?
- Pretty good so far.
653
00:23:56,880 --> 00:23:58,849
Okay. So I noticed
you didn't season the side
654
00:23:58,849 --> 00:24:00,484
that you dropped
on the grill, did you?
655
00:24:00,484 --> 00:24:02,152
Ashley, you getting
your [indistinct] on time?
656
00:24:02,152 --> 00:24:04,221
- You didn't, did you?
- It was a force of habit.
657
00:24:04,221 --> 00:24:05,956
Let's get this right, right?
658
00:24:05,956 --> 00:24:08,492
It's those little details
that'll make a difference.
659
00:24:08,492 --> 00:24:09,760
- Pull it off.
- Okay.
660
00:24:09,760 --> 00:24:10,794
- Start it over.
- Let's do it right.
661
00:24:12,896 --> 00:24:14,564
We're behind on tables.
662
00:24:14,564 --> 00:24:16,767
So, what are they supposed
to do? I need to ask.
663
00:24:16,767 --> 00:24:19,069
Elaine, when you get
a food order, what do you do?
664
00:24:19,069 --> 00:24:20,771
Do you write it on the ticket?
665
00:24:20,771 --> 00:24:22,072
Write it on ticket,
take it to the computer, yeah.
666
00:24:22,072 --> 00:24:23,573
- Over here? This one?
- Um,
667
00:24:23,573 --> 00:24:25,041
this one doesn't work
really well.
668
00:24:25,041 --> 00:24:26,510
Okay. So you take it
to that one?
669
00:24:26,510 --> 00:24:27,544
- Yes.
- And then you send it
670
00:24:27,544 --> 00:24:28,645
- to the kitchen?
- Yes.
671
00:24:28,645 --> 00:24:30,647
But what is this for then?
672
00:24:30,647 --> 00:24:32,682
This is because
we're taking drinks out
673
00:24:32,682 --> 00:24:34,551
because normally
we all do our own drinks.
674
00:24:34,551 --> 00:24:35,986
- So, now--
- So normally, you would go out,
675
00:24:35,986 --> 00:24:37,154
do your own drink,
come in and make it.
676
00:24:37,154 --> 00:24:38,622
And so we come in
and do our drink
677
00:24:38,622 --> 00:24:40,056
and then, we take care
of our own tables.
678
00:24:40,056 --> 00:24:41,291
But since we're doing it
how everyone's coming in,
679
00:24:41,291 --> 00:24:42,793
we're trying to figure out
another way,
680
00:24:42,793 --> 00:24:44,194
that's why we kind of
went into that.
681
00:24:46,096 --> 00:24:47,564
So, I wanna
understand something.
682
00:24:47,564 --> 00:24:49,099
- Yeah.
- So in the past,
683
00:24:49,099 --> 00:24:51,067
each girl would leave
the bar, get an order,
684
00:24:51,067 --> 00:24:52,602
come back and make her drinks?
685
00:24:52,602 --> 00:24:54,004
That's how it goes.
686
00:24:54,004 --> 00:24:55,939
There has never been
a consistent bartender.
687
00:24:55,939 --> 00:24:57,174
- Yeah, you know that's crazy.
- And we've never done that.
688
00:24:57,174 --> 00:24:58,842
- You know that's crazy.
- It is crazy.
689
00:24:58,842 --> 00:25:00,644
Set it off to your side,
so your block and fish is ready
690
00:25:00,644 --> 00:25:01,711
and your pulled pork is ready.
691
00:25:01,711 --> 00:25:03,013
So we don't drag food.
692
00:25:03,013 --> 00:25:04,181
- Crazy, like--
- They still
693
00:25:04,181 --> 00:25:06,183
don't have drinks over there?
694
00:25:06,183 --> 00:25:07,784
- Zero drinks.
- What happens to that table?
695
00:25:07,784 --> 00:25:09,219
They still don't have drinks?
696
00:25:09,219 --> 00:25:10,220
Yeah, what are we doing
with that Bloody Mary?
697
00:25:10,220 --> 00:25:11,721
Um, we're working on 'em.
698
00:25:11,721 --> 00:25:13,023
So how long have you guys
been waiting?
699
00:25:13,023 --> 00:25:14,691
Half hour?
700
00:25:14,691 --> 00:25:16,059
- So, you're failing.
- Here you go, honey.
701
00:25:16,059 --> 00:25:17,561
So, guys, we have tables
702
00:25:17,561 --> 00:25:19,296
we haven't served
in a half hour?
703
00:25:19,296 --> 00:25:21,064
Where are our systems?
704
00:25:21,064 --> 00:25:23,066
How do we know
what's going on here?
705
00:25:23,066 --> 00:25:26,036
First in, first out,
there needs to be some logic.
706
00:25:26,036 --> 00:25:27,904
You guys
haven't been served food.
707
00:25:27,904 --> 00:25:30,106
You guys haven't been
served at all either.
708
00:25:30,106 --> 00:25:32,209
Guys, we can't succeed
like this.
709
00:25:32,209 --> 00:25:33,877
It's a fricking--excuse me,
710
00:25:33,877 --> 00:25:35,812
it's a [bleep] free for all.
711
00:25:36,880 --> 00:25:38,715
Your rail is full.
712
00:25:38,715 --> 00:25:40,917
Now, who's gonna pick
this food up, man?
713
00:25:40,917 --> 00:25:43,687
The systems out there
are just nonexistent.
714
00:25:43,687 --> 00:25:46,623
There is not one system in place
to cause us anything to happen.
715
00:25:46,623 --> 00:25:48,191
They don't know how to take
a food order.
716
00:25:48,191 --> 00:25:50,193
They take your drink order,
come back 15 minutes later
717
00:25:50,193 --> 00:25:51,328
and take the food order.
718
00:25:51,328 --> 00:25:52,896
They put 'em all in at once.
719
00:25:52,896 --> 00:25:55,031
And this is what happens,
they kill you, guys.
720
00:25:55,031 --> 00:25:57,267
Because they don't know how
to do it and stage it correctly.
721
00:25:57,267 --> 00:25:59,069
It is so disorganized out there.
722
00:25:59,069 --> 00:26:02,272
Alex, I hope the food lands
in the right place.
723
00:26:02,272 --> 00:26:05,075
I have huge respect
for police officers
724
00:26:05,075 --> 00:26:07,611
and police veterans,
huge respect.
725
00:26:07,611 --> 00:26:09,646
So, I don't wanna scream.
I don't wanna yell.
726
00:26:09,646 --> 00:26:11,381
I don't wanna diminish Jerry.
727
00:26:11,381 --> 00:26:13,283
I don't wanna take
his dignity away from him.
728
00:26:13,283 --> 00:26:16,152
But if he doesn't step up,
he's gonna lose everything.
729
00:26:16,152 --> 00:26:18,288
I just told him
and I'm gonna tell him again
730
00:26:18,288 --> 00:26:20,757
and again, and I'll get
louder each time.
731
00:26:20,757 --> 00:26:25,228
Jerry needs to be the enforcer
or he's gonna lose everything.
732
00:26:25,228 --> 00:26:26,763
Come on, let's tighten this up.
733
00:26:26,763 --> 00:26:29,232
Please get these people
food and drinks.
734
00:26:29,232 --> 00:26:31,034
Two dashes.
735
00:26:31,034 --> 00:26:33,103
- I hear you.
- Let's do, uh, agave.
736
00:26:33,103 --> 00:26:34,337
All right. We gotta [indistinct]
737
00:26:34,337 --> 00:26:35,338
Jerry, Jerry, Jerry!
Are you okay?
738
00:26:39,403 --> 00:26:40,738
Come on, let's tighten this up.
739
00:26:40,738 --> 00:26:43,841
Please get these people
food and drinks.
740
00:26:43,841 --> 00:26:45,476
- I hear you.
- Let's do, uh, agave.
741
00:26:45,476 --> 00:26:46,844
All right. We gotta [indistinct]
742
00:26:46,844 --> 00:26:49,680
Jerry, Jerry, Jerry!
Are you okay?
743
00:26:49,680 --> 00:26:51,782
Yeah. I'm all right.
I'm all right.
744
00:26:51,782 --> 00:26:53,217
- Ready?
- Yeah. Let me see.
745
00:26:53,217 --> 00:26:54,318
- Hold on.
- Oh, yeah, yeah, yeah.
746
00:26:54,318 --> 00:26:56,320
- Thank you.
- River Mary?
747
00:26:56,320 --> 00:26:57,354
River Mary?
748
00:26:59,923 --> 00:27:01,558
- Got it?
- Yeah.
749
00:27:01,558 --> 00:27:04,328
I saw this burger
cooking on the line,
750
00:27:04,328 --> 00:27:05,829
so I know it's not right.
751
00:27:05,829 --> 00:27:07,264
And here's the reason why,
752
00:27:07,264 --> 00:27:09,466
the top of it is so charred
753
00:27:09,466 --> 00:27:11,735
from that burnt up dirty grill
754
00:27:11,735 --> 00:27:13,537
that it's like
a hockey puck this thing.
755
00:27:13,537 --> 00:27:14,571
Look at that.
756
00:27:15,806 --> 00:27:17,474
Does that look
appetizing to you?
757
00:27:17,474 --> 00:27:18,776
- No.
- No.
758
00:27:18,776 --> 00:27:20,377
A lot of work to do.
759
00:27:20,377 --> 00:27:21,945
- Patrick?
- Yes, sir.
760
00:27:21,945 --> 00:27:23,380
Can you come out here
for a minute?
761
00:27:23,380 --> 00:27:24,581
- Yes, sir.
- Come with me.
762
00:27:26,650 --> 00:27:29,420
So, this isn't edible.
763
00:27:29,420 --> 00:27:30,687
I mean, I even
showed it to the--
764
00:27:30,687 --> 00:27:31,688
these are
your regular customers.
765
00:27:31,688 --> 00:27:32,923
I even showed it to them.
766
00:27:32,923 --> 00:27:33,924
And I said,
"Do you wanna eat this?"
767
00:27:33,924 --> 00:27:35,893
They said no. Look at that.
768
00:27:35,893 --> 00:27:37,694
And if you take a bite in it,
it's like biting
769
00:27:37,694 --> 00:27:39,496
into a piece of leather almost
because it's been pressed,
770
00:27:39,496 --> 00:27:41,398
and pressed, and pressed,
and pressed.
771
00:27:41,398 --> 00:27:42,866
It doesn't even have
the consistency
772
00:27:42,866 --> 00:27:44,401
of a burger anymore.
773
00:27:44,401 --> 00:27:45,836
Terrible.
774
00:27:45,836 --> 00:27:47,771
So guys, I gotta get
this team trained.
775
00:27:47,771 --> 00:27:50,841
I gotta get you up to speed
to elevate all of this,
776
00:27:50,841 --> 00:27:54,211
and I gotta make you
the enforcer.
777
00:27:54,211 --> 00:27:55,913
And we got 24 hours
to do it, you in?
778
00:27:55,913 --> 00:27:57,648
- I'm in. Hell yeah.
- Okay.
779
00:27:57,648 --> 00:27:59,249
Let's close this down.
Let's see what we need to see.
780
00:27:59,249 --> 00:28:01,151
Let's go to work, guys. Okay?
Shut it down.
781
00:28:03,220 --> 00:28:04,788
All right, folks,
we're gonna shut it down.
782
00:28:04,788 --> 00:28:07,958
I'm sorry. Please come back
Friday night.
783
00:28:07,958 --> 00:28:09,560
Hopefully we'll do better.
784
00:28:12,963 --> 00:28:15,399
[dramatic music]
785
00:28:17,768 --> 00:28:20,838
So, uh, last night,
let's talk about it.
786
00:28:20,838 --> 00:28:22,539
Stress test last night.
787
00:28:22,539 --> 00:28:24,374
Woof.
788
00:28:24,374 --> 00:28:26,643
Really was just a major
failure all the way around
789
00:28:26,643 --> 00:28:29,413
from technique,
to communication,
790
00:28:29,413 --> 00:28:32,616
to not understanding
how to manage a busy bar.
791
00:28:32,616 --> 00:28:35,018
One of the number one
ordered drinks
792
00:28:35,018 --> 00:28:37,387
in the world is margarita.
793
00:28:37,387 --> 00:28:41,024
So we're gonna make our version
of a margarita today.
794
00:28:41,024 --> 00:28:43,894
Start with three quarters
of an ounce of agave syrup,
795
00:28:43,894 --> 00:28:45,729
sweet sour,
796
00:28:45,729 --> 00:28:47,397
some oranges liqueur,
797
00:28:47,397 --> 00:28:49,032
and two ounces of our tequila.
798
00:28:49,032 --> 00:28:51,869
Add ice all the way
to the top and shake.
799
00:28:56,607 --> 00:28:58,342
Pour over fresh ice.
800
00:29:00,377 --> 00:29:02,379
So that's--that's pretty cool.
801
00:29:03,981 --> 00:29:05,282
- Wanna see cooler?
- Yeah.
802
00:29:05,282 --> 00:29:06,483
Okay.
803
00:29:06,483 --> 00:29:08,318
We're gonna smoke this baby up.
804
00:29:08,318 --> 00:29:09,419
Okay?
805
00:29:11,955 --> 00:29:15,559
Stundenglass, 360 smoker.
806
00:29:15,559 --> 00:29:17,394
So I'm gonna light her up.
807
00:29:17,394 --> 00:29:19,997
When I flip it, the water
is going to use gravity
808
00:29:19,997 --> 00:29:23,267
to push the smoke
into the cloche.
809
00:29:25,536 --> 00:29:28,672
That's our Harbor Fog.
810
00:29:28,672 --> 00:29:30,807
This is for multiple uses?
811
00:29:30,807 --> 00:29:32,976
Multiple uses. Check this out.
812
00:29:32,976 --> 00:29:34,745
If wanna smoke another cocktail,
here it goes.
813
00:29:34,745 --> 00:29:36,480
So you just put another one
and then another one?
814
00:29:36,480 --> 00:29:40,050
Yup. We can do seven, eight,
to ten drinks in one go.
815
00:29:40,050 --> 00:29:42,886
And it just sits on your bar
and looks beautiful, okay?
816
00:29:42,886 --> 00:29:44,788
All right.
Thank you so much, you guys.
817
00:29:44,788 --> 00:29:46,390
Hey, guys.
818
00:29:46,390 --> 00:29:48,458
We got ourselves
some new toys to play with.
819
00:29:48,458 --> 00:29:51,528
During stress test last night,
we saw no systems.
820
00:29:51,528 --> 00:29:52,763
We got the Perfect Fry.
821
00:29:52,763 --> 00:29:56,366
We got the TurboChef
Double Decker.
822
00:29:56,366 --> 00:29:58,368
So the type of food we're giving
these guys tonight,
823
00:29:58,368 --> 00:30:00,103
efficient, tasty, fast.
824
00:30:00,103 --> 00:30:01,772
This is what they were lacking.
825
00:30:01,772 --> 00:30:04,641
I'm gonna show you
your bacon flatbread.
826
00:30:04,641 --> 00:30:07,344
Quality flatbread sheets,
olive oil,
827
00:30:07,344 --> 00:30:09,813
caramelized onion jam spread,
828
00:30:09,813 --> 00:30:11,882
mozzarella and provolone blend.
829
00:30:11,882 --> 00:30:14,785
Bit of bacon,
and a little red onion.
830
00:30:14,785 --> 00:30:16,053
Now...
831
00:30:16,053 --> 00:30:17,688
we're going into the...
832
00:30:17,688 --> 00:30:19,990
- TurboChef.
- TurboChef.
833
00:30:19,990 --> 00:30:22,926
After the flatbread is in,
press cook.
834
00:30:22,926 --> 00:30:25,495
Oh, yes.
835
00:30:25,495 --> 00:30:27,664
There's your bacon flatbread.
836
00:30:27,664 --> 00:30:30,100
Something with a little bit
of extra salt content
837
00:30:30,100 --> 00:30:32,502
makes people want to order
that next drink.
838
00:30:32,502 --> 00:30:34,671
See, you can be strategic
as a business owner
839
00:30:34,671 --> 00:30:37,107
and still make people happy.
840
00:30:37,107 --> 00:30:39,009
- It's amazing.
- Jerry's not saying a word.
841
00:30:39,009 --> 00:30:40,077
'Cause he's still eating.
842
00:30:40,077 --> 00:30:41,111
[laughs]
843
00:30:41,111 --> 00:30:42,346
I'm gonna give you a hug.
844
00:30:43,880 --> 00:30:46,383
So it's now time for relaunch.
845
00:30:46,383 --> 00:30:47,551
And that's what we need
to focus on now
846
00:30:47,551 --> 00:30:48,785
more than everything.
847
00:30:48,785 --> 00:30:49,920
Let's go
because I hear 'em coming.
848
00:30:51,922 --> 00:30:55,392
[tense music]
849
00:30:55,392 --> 00:30:58,495
[seagulls squeaking]
850
00:31:00,497 --> 00:31:02,733
I am so concerned
about last night.
851
00:31:02,733 --> 00:31:04,868
Patrick blew it,
he didn't step up at all.
852
00:31:04,868 --> 00:31:06,803
Every system unraveled,
853
00:31:06,803 --> 00:31:09,039
the entire business
couldn't function.
854
00:31:09,039 --> 00:31:10,540
- How you doin', sir?
- Hey, Patrick.
855
00:31:10,540 --> 00:31:11,975
Hey, Jerry, how you doin'?
856
00:31:11,975 --> 00:31:15,078
Jerry watches this
and never corrects his son.
857
00:31:15,078 --> 00:31:17,881
Jerry needs to step up
and act like an owner
858
00:31:17,881 --> 00:31:20,150
and have some demands
and enforce some standards.
859
00:31:20,150 --> 00:31:22,853
And Patrick needs to be
the facilitator
860
00:31:22,853 --> 00:31:24,054
of those standards.
861
00:31:24,054 --> 00:31:25,789
Neither of them are doing that.
862
00:31:25,789 --> 00:31:27,891
And I need to talk to them
about that today.
863
00:31:27,891 --> 00:31:29,860
You guys aren't
communicating right.
864
00:31:29,860 --> 00:31:32,929
See, a great dad pushes his son
to be better, doesn't he?
865
00:31:32,929 --> 00:31:34,598
- Yes.
- Right?
866
00:31:34,598 --> 00:31:38,835
A good dad doesn't let his son
sink into failure.
867
00:31:38,835 --> 00:31:40,837
You got to kick him in the ass
some more, Jerry.
868
00:31:40,837 --> 00:31:42,639
- You hear what I'm saying?
- I hear what you're saying.
869
00:31:42,639 --> 00:31:44,141
Because you're a man
of high standards.
870
00:31:44,141 --> 00:31:45,909
Yes.
871
00:31:45,909 --> 00:31:47,177
Is this bar life or death
for you the next six months?
872
00:31:47,177 --> 00:31:48,845
It is.
873
00:31:48,845 --> 00:31:51,815
Is there any difference
between what you were doing then
874
00:31:51,815 --> 00:31:53,183
as a police officer
and your objective
875
00:31:53,183 --> 00:31:54,518
the next six months?
876
00:31:54,518 --> 00:31:55,886
- None.
- None.
877
00:31:55,886 --> 00:31:57,888
You're fighting
for fricking life.
878
00:31:57,888 --> 00:32:00,190
- And you need to get that.
- Yes, sir.
879
00:32:00,190 --> 00:32:02,159
Because you burned a lot of his
money on the way, Patrick,
880
00:32:02,159 --> 00:32:04,127
- do you agree?
- Absolutely.
881
00:32:04,127 --> 00:32:05,562
What are you gonna do different?
882
00:32:05,562 --> 00:32:06,963
What have you learned this week
883
00:32:06,963 --> 00:32:09,132
that are your most
powerful lessons, Patrick?
884
00:32:09,132 --> 00:32:12,202
We're gonna make sure
that our team feels like a team
885
00:32:12,202 --> 00:32:14,204
and no longer runs off
to do their own thing
886
00:32:14,204 --> 00:32:17,174
and support the higher
needs of a staff
887
00:32:17,174 --> 00:32:19,810
from a management perspective
and actually support them
888
00:32:19,810 --> 00:32:23,013
rather than just getting lost
in the day to day operations.
889
00:32:23,013 --> 00:32:24,548
- Rather than trying to--
- I'm gonna say
890
00:32:24,548 --> 00:32:25,549
you gotta run it,
don't let it run you.
891
00:32:25,549 --> 00:32:26,550
Correct.
892
00:32:26,550 --> 00:32:27,718
This is big.
893
00:32:27,718 --> 00:32:28,752
I'm gonna ask you
to do something
894
00:32:28,752 --> 00:32:29,753
that's not gonna be easy to do.
895
00:32:29,753 --> 00:32:31,188
Sure.
896
00:32:31,188 --> 00:32:32,189
I want you to look your father
in the eyes and say,
897
00:32:32,189 --> 00:32:34,024
"Dad, I let you down.
898
00:32:34,024 --> 00:32:35,625
And I'm not
gonna do that again."
899
00:32:35,625 --> 00:32:37,160
He needs to hear that
900
00:32:37,160 --> 00:32:38,862
and you need
to say it, don't you?
901
00:32:38,862 --> 00:32:40,197
I do.
902
00:32:40,197 --> 00:32:41,865
Tell him, look in his eyes
and tell him.
903
00:32:46,536 --> 00:32:48,071
Dad, I've let you down
904
00:32:48,071 --> 00:32:49,873
and I won't let it happen again.
905
00:32:56,146 --> 00:32:58,849
It had to be said, didn't it?
906
00:32:58,849 --> 00:33:01,618
And now we grow
from that, don't we?
907
00:33:01,618 --> 00:33:02,986
Well, I'm gonna come
through for him.
908
00:33:02,986 --> 00:33:04,688
- I'm gonna hand the--
- Thank you.
909
00:33:04,688 --> 00:33:05,822
--baton to you and then
you're gonna come through.
910
00:33:05,822 --> 00:33:07,524
- Damn right.
- Okay.
911
00:33:07,524 --> 00:33:08,825
I gotta get back to work, guys.
912
00:33:08,825 --> 00:33:10,127
- Great. Thank you, Jon.
- Hey, thank you.
913
00:33:10,127 --> 00:33:11,695
- See you guys tomorrow.
- I appreciate it.
914
00:33:13,830 --> 00:33:15,265
I'm proud of you.
915
00:33:15,265 --> 00:33:16,600
That was tough.
916
00:33:16,600 --> 00:33:17,768
I'm proud of you, dude.
917
00:33:17,768 --> 00:33:19,669
I love you, man.
918
00:33:19,669 --> 00:33:21,738
Love you. I'm proud of you.
919
00:33:21,738 --> 00:33:24,941
[upbeat music]
920
00:33:39,623 --> 00:33:41,858
[cheers and applause]
921
00:33:41,858 --> 00:33:43,226
- Hello.
- Hello, Jerry.
922
00:33:45,595 --> 00:33:47,297
- Hey, Patrick.
- How you doing?
923
00:33:47,297 --> 00:33:48,799
How are you feeling, buddy?
924
00:33:48,799 --> 00:33:50,133
Excited.
925
00:33:50,133 --> 00:33:52,169
How proud are you
of your son today, Jerry?
926
00:33:52,169 --> 00:33:55,138
I'm amazed that the whole
experience has been fantastic.
927
00:33:55,138 --> 00:33:57,207
I look at a community like this.
928
00:33:57,207 --> 00:33:58,942
I'm a boater. I have a boat.
929
00:33:58,942 --> 00:34:01,678
Boaters, there's a certain
camaraderie, isn't there?
930
00:34:01,678 --> 00:34:02,913
Yeah.
931
00:34:02,913 --> 00:34:04,614
And a great meeting place
on the river
932
00:34:04,614 --> 00:34:07,017
is an important thing to us.
933
00:34:07,017 --> 00:34:08,785
Oh, yeah!
934
00:34:08,785 --> 00:34:12,122
I wanted this bar visible
all the way down the river.
935
00:34:12,122 --> 00:34:14,357
Most important, I had to pick
936
00:34:14,357 --> 00:34:17,794
just the right name
and I think I did.
937
00:34:17,794 --> 00:34:19,262
- You guys ready?
- Ready!
938
00:34:19,262 --> 00:34:23,066
One, two, three.
939
00:34:24,167 --> 00:34:27,103
[cheering]
940
00:34:28,338 --> 00:34:29,000
Insane!
941
00:34:31,802 --> 00:34:35,406
One, two, three!
942
00:34:36,707 --> 00:34:39,310
[cheering and applauding]
943
00:34:41,011 --> 00:34:42,279
Insane!
944
00:34:46,217 --> 00:34:47,485
Wow.
945
00:34:47,485 --> 00:34:48,986
It's kind of
an old [indistinct]
946
00:34:50,354 --> 00:34:52,890
- What do you think?
- I love it.
947
00:34:52,890 --> 00:34:56,093
So I got Jason Hulfish
with Grand Theming
948
00:34:56,093 --> 00:34:58,796
to hand-make that sign
for you, Jerry.
949
00:34:58,796 --> 00:35:01,432
You know, I wanted this place
to be special, Jerry,
950
00:35:01,432 --> 00:35:03,234
- are you feeling it?
- You--you--
951
00:35:03,234 --> 00:35:05,970
you kept the heart of the place
and built it from there.
952
00:35:05,970 --> 00:35:07,371
- It's beautiful.
- Right.
953
00:35:07,371 --> 00:35:08,939
Well, that's what
I wanted it to be,
954
00:35:08,939 --> 00:35:11,208
keep the past
but create a future.
955
00:35:11,208 --> 00:35:12,309
You're gonna be proud
to run this?
956
00:35:12,309 --> 00:35:13,944
Absolutely.
957
00:35:13,944 --> 00:35:15,913
- Well, go see it, everybody.
- Oh, wow.
958
00:35:19,083 --> 00:35:20,851
Oh, my gosh!
959
00:35:22,753 --> 00:35:24,054
Oh, my gosh!
960
00:35:24,054 --> 00:35:26,023
- Oh, my gosh.
- What happened?
961
00:35:26,023 --> 00:35:27,391
Oh, my gosh.
962
00:35:28,426 --> 00:35:30,027
Oh, my God, look.
963
00:35:31,128 --> 00:35:35,332
Oh, my gosh.
964
00:35:35,332 --> 00:35:36,467
Hey, look at your bar stool.
965
00:35:36,467 --> 00:35:38,202
- How cool!
- [laughing]
966
00:35:38,202 --> 00:35:40,304
I can go to work here
every day.
967
00:35:40,304 --> 00:35:42,039
This is--look! Look!
968
00:35:42,039 --> 00:35:44,542
- Oh!
- Aww!
969
00:35:44,542 --> 00:35:46,911
Looking at this bar,
it makes everything worth it.
970
00:35:46,911 --> 00:35:48,279
I'd go through it
a hundred more times
971
00:35:48,279 --> 00:35:50,981
knowing this would be
the outcome.
972
00:35:50,981 --> 00:35:52,316
- Well, what do you think?
- You made it, Jerry.
973
00:35:52,316 --> 00:35:54,518
- This is amazing.
- This is so cool.
974
00:35:54,518 --> 00:35:56,353
So we got a holding area
with heat lights.
975
00:35:56,353 --> 00:35:58,456
Right? We got a great TurboChef.
976
00:35:58,456 --> 00:36:00,191
- Thank you. Middleby.
- Oh, my God.
977
00:36:00,191 --> 00:36:01,525
- For giving us that equipment.
- Thank you so much.
978
00:36:01,525 --> 00:36:03,160
- That is amazing.
- That a life changer.
979
00:36:03,160 --> 00:36:04,995
And did you see
the paging system?
980
00:36:04,995 --> 00:36:06,997
I did. That was the last thing
I saw walking out the door.
981
00:36:06,997 --> 00:36:09,066
When your food is ready,
it'll vibrate
982
00:36:09,066 --> 00:36:11,168
and you know
to go get your food.
983
00:36:11,168 --> 00:36:12,470
- Oh, my God.
- come on over to this side.
984
00:36:12,470 --> 00:36:14,004
Let me back here.
985
00:36:14,004 --> 00:36:15,172
I wanna show you guys
everything I did.
986
00:36:16,907 --> 00:36:18,209
Look behind me,
987
00:36:18,209 --> 00:36:20,144
does it even look like
I'm in your bar?
988
00:36:20,144 --> 00:36:21,212
No.
989
00:36:21,212 --> 00:36:22,813
It's like a new real bar.
990
00:36:22,813 --> 00:36:25,483
So think of people
who take pictures here now
991
00:36:25,483 --> 00:36:27,818
and you have
a Harbortouch POS System
992
00:36:27,818 --> 00:36:29,520
over there for servers.
993
00:36:29,520 --> 00:36:31,489
You have another one over here,
994
00:36:31,489 --> 00:36:33,357
and you have
a third one over here,
995
00:36:33,357 --> 00:36:35,526
and you have two Sky Tabs.
996
00:36:35,526 --> 00:36:37,294
- Yeah.
- That you can take out
997
00:36:37,294 --> 00:36:38,896
on the deck with you
998
00:36:38,896 --> 00:36:41,365
so you can order drinks and food
right from the deck.
999
00:36:41,365 --> 00:36:44,969
So we have the system
to get the orders in
1000
00:36:44,969 --> 00:36:46,837
and the system to get
the orders out now.
1001
00:36:46,837 --> 00:36:49,039
So I got Signs Now of Brandon
1002
00:36:49,039 --> 00:36:52,009
to help us with some of the
signage and the menus in here.
1003
00:36:52,009 --> 00:36:54,245
And I got PathSpot for you.
1004
00:36:54,245 --> 00:36:56,080
This is one
of my favorite things.
1005
00:36:56,080 --> 00:36:59,350
When you wash your hands,
you put them under the scanner.
1006
00:36:59,350 --> 00:37:01,352
If the light comes up red,
1007
00:37:01,352 --> 00:37:03,621
there's viral or bacterial
matter on your hands,
1008
00:37:03,621 --> 00:37:05,389
go wash again.
1009
00:37:05,389 --> 00:37:08,225
If it comes up green,
your hands are perfectly clean,
1010
00:37:08,225 --> 00:37:10,461
no bacteria, no viral matter.
1011
00:37:10,461 --> 00:37:12,329
We got the cleanest hands
on the river.
1012
00:37:12,329 --> 00:37:14,365
I got you Partender.
1013
00:37:14,365 --> 00:37:17,401
Partender does inventory
behind the bar
1014
00:37:17,401 --> 00:37:21,071
that'll track all your beer,
all your products for you.
1015
00:37:21,071 --> 00:37:23,073
I got you something else
that I think
1016
00:37:23,073 --> 00:37:24,475
is one of my favorites.
1017
00:37:24,475 --> 00:37:26,176
You see that computer
over there in the corner?
1018
00:37:26,176 --> 00:37:29,079
That's an Orange Door
entertainment system.
1019
00:37:29,079 --> 00:37:32,516
In that computer
is over 50,000 songs.
1020
00:37:32,516 --> 00:37:36,921
The music is programmed
by age group and by type.
1021
00:37:36,921 --> 00:37:38,622
If you want to do
a '60s happy hour,
1022
00:37:38,622 --> 00:37:39,657
you push a button.
1023
00:37:39,657 --> 00:37:41,625
So your music can be good now.
1024
00:37:41,625 --> 00:37:43,260
- [laughter]
- It can target properly.
1025
00:37:43,260 --> 00:37:46,530
It can flow as it should,
right guys?
1026
00:37:46,530 --> 00:37:47,965
And you're laughing,
I'm guessing
1027
00:37:47,965 --> 00:37:49,233
it wasn't so right before,
was it?
1028
00:37:49,233 --> 00:37:50,367
- [laughing]
- I think that was hard
1029
00:37:50,367 --> 00:37:52,102
in the music.
1030
00:37:52,102 --> 00:37:54,405
And then I got Tektronix
to work on the video system
1031
00:37:54,405 --> 00:37:56,974
and the sound system
so it sounds great.
1032
00:37:56,974 --> 00:37:59,109
I got Draft Medic
out here to make sure
1033
00:37:59,109 --> 00:38:00,311
the system is cleaned,
1034
00:38:00,311 --> 00:38:01,979
I overhauled it, it's flawless,
1035
00:38:01,979 --> 00:38:04,114
no way she probably got the best
draft beer on the river.
1036
00:38:04,114 --> 00:38:05,349
Nice.
1037
00:38:05,349 --> 00:38:06,650
And let's keep
this family legacy going
1038
00:38:06,650 --> 00:38:08,652
and it starts tonight, okay?
1039
00:38:08,652 --> 00:38:10,588
- Yeah.
- All right. Let's get ready.
1040
00:38:10,588 --> 00:38:13,390
[upbeat music]
1041
00:38:13,390 --> 00:38:15,225
Hey, everyone,
how are we doing tonight?
1042
00:38:15,225 --> 00:38:17,061
[cheering and applauding]
1043
00:38:17,061 --> 00:38:18,629
All right.
1044
00:38:18,629 --> 00:38:21,565
I am so proud to welcome
you guys to Jerry's Dockside.
1045
00:38:21,565 --> 00:38:23,133
Come on in, guys. Let's go!
1046
00:38:24,401 --> 00:38:26,470
Sit inside.
Sit wherever you like.
1047
00:38:26,470 --> 00:38:29,139
[indistinct chatter]
1048
00:38:30,474 --> 00:38:33,277
Hello, welcome in.
1049
00:38:33,277 --> 00:38:35,980
Can I start you all
with anything to drink?
1050
00:38:35,980 --> 00:38:36,981
Who's hungry?
1051
00:38:36,981 --> 00:38:38,582
[customers cheering]
1052
00:38:38,582 --> 00:38:41,085
Come on, guys.
Let's get food orders in.
1053
00:38:41,085 --> 00:38:43,253
Which way would you like to work
with your ticket system?
1054
00:38:43,253 --> 00:38:44,722
- Oh, here to there.
- Yes, sir.
1055
00:38:44,722 --> 00:38:45,990
[indistinct]
1056
00:38:45,990 --> 00:38:47,725
That's how it runs for tonight.
1057
00:38:47,725 --> 00:38:49,226
- Hey, Jon.
- Talk to me. How we doing?
1058
00:38:49,226 --> 00:38:50,661
Jon, we immediately
got hit with stuff
1059
00:38:50,661 --> 00:38:52,363
but since there's more
of a system already
1060
00:38:52,363 --> 00:38:54,331
and we got some training
going on, we're coming in.
1061
00:38:54,331 --> 00:38:55,699
So far so good.
1062
00:38:55,699 --> 00:38:57,067
No errors yet
and everything is in place.
1063
00:38:57,067 --> 00:38:58,535
Excellent.
1064
00:38:58,535 --> 00:38:59,937
It even smells better in here,
doesn't it, guys?
1065
00:39:00,704 --> 00:39:02,039
This rescue feels good.
1066
00:39:02,039 --> 00:39:03,507
You know, these guys got this.
1067
00:39:03,507 --> 00:39:06,510
They have the heart,
they so want to achieve it.
1068
00:39:06,510 --> 00:39:08,178
By giving them the tools,
1069
00:39:08,178 --> 00:39:11,015
I can't imagine
they don't succeed.
1070
00:39:11,015 --> 00:39:15,219
[upbeat music]
1071
00:39:15,219 --> 00:39:16,453
- Emily.
- They got it. Yeah.
1072
00:39:16,453 --> 00:39:18,489
- How we doin'?
- Let me tell you,
1073
00:39:18,489 --> 00:39:22,526
look at how happy
these guests are in front of us.
1074
00:39:22,526 --> 00:39:25,162
Who doesn't have a drink?
Who's waiting for a drink still?
1075
00:39:25,162 --> 00:39:26,530
Only a couple?
1076
00:39:26,530 --> 00:39:28,732
So, this room
has all been served.
1077
00:39:28,732 --> 00:39:30,734
[cheering and applauding]
1078
00:39:30,734 --> 00:39:33,103
Almost there,
let's keep it going.
1079
00:39:33,103 --> 00:39:35,439
Guys, get more flatbreads
going for sure too.
1080
00:39:36,740 --> 00:39:38,008
We did it.
1081
00:39:38,008 --> 00:39:39,376
Food has hit the tables,
1082
00:39:39,376 --> 00:39:40,678
drinks have hit the tables.
1083
00:39:40,678 --> 00:39:42,713
There's a calm
because this bar
1084
00:39:42,713 --> 00:39:45,516
is working now physically
and the team
1085
00:39:45,516 --> 00:39:47,351
is making it a success.
1086
00:39:47,351 --> 00:39:48,585
Gigi, may I?
1087
00:39:48,585 --> 00:39:50,354
Can you please check
on this table
1088
00:39:50,354 --> 00:39:51,388
and give them some napkins,
see if they want a drink?
1089
00:39:51,388 --> 00:39:53,023
My girl Shannon in the house!
1090
00:39:56,160 --> 00:39:58,262
You know, coming through for you
meant a lot to me,
1091
00:39:58,262 --> 00:39:59,563
you know that.
1092
00:39:59,563 --> 00:40:01,298
What you've done
for me and my family,
1093
00:40:01,298 --> 00:40:03,100
I can--I can never repay.
1094
00:40:03,100 --> 00:40:04,501
- You don't have to repay it.
- And I mean that
1095
00:40:04,501 --> 00:40:05,536
from the bottom of my heart.
1096
00:40:05,536 --> 00:40:06,670
Your success is my repayment.
1097
00:40:07,638 --> 00:40:10,040
Awesome. Thank you, Jon.
1098
00:40:10,040 --> 00:40:13,243
[cheering and applauding]
1099
00:40:13,243 --> 00:40:16,213
Smartest thing I ever did
was calling Jon Taffer.
1100
00:40:16,213 --> 00:40:18,615
Everyone loves
the new look of the bar,
1101
00:40:18,615 --> 00:40:20,417
they're loving the new drinks.
1102
00:40:20,417 --> 00:40:22,486
The food is outstanding.
1103
00:40:22,486 --> 00:40:26,824
We're gonna pick up some speed,
get used to handling the volume.
1104
00:40:26,824 --> 00:40:29,193
We're gonna rock 'n roll.
1105
00:40:29,193 --> 00:40:32,529
[cheering and applauding]
1106
00:40:34,798 --> 00:40:38,035
[upbeat music]
1107
00:40:45,375 --> 00:40:47,211
narrator: Promotional
consideration provided
1108
00:40:47,211 --> 00:40:48,479
by Harbortouch, PathSpot,
Partender, Orange Door,
1109
00:40:48,479 --> 00:40:50,147
Draft Medic,
Tektronix, LoweGear,
1110
00:40:50,147 --> 00:40:51,415
The American Clean, LLC,
Maid in Brasil, LLC,
1111
00:40:51,415 --> 00:40:53,717
Grand Theming, Middleby, Signs
Now of Brandon, One Stone,
1112
00:40:53,717 --> 00:40:54,718
Bada Bing Charters,
Three Bulls Tavern, and ESRI.