1 00:00:01,034 --> 00:00:04,571 This is a giant, like, teenage man cave basement 2 00:00:04,571 --> 00:00:07,073 rumbled grandpa's room [laughs] I mean, yeah, 3 00:00:07,073 --> 00:00:08,608 people do come in here and tell me they feel like 4 00:00:08,608 --> 00:00:10,276 they're in their grandpa's basement. 5 00:00:11,544 --> 00:00:13,213 narrator: For over 30 years, 6 00:00:13,213 --> 00:00:15,348 Jon Taffer has traveled the country 7 00:00:15,348 --> 00:00:19,386 saving hundreds of bars from failure and ruin. 8 00:00:19,386 --> 00:00:21,721 The past two years are unlike anything 9 00:00:21,721 --> 00:00:23,189 I've seen in our industry. 10 00:00:23,189 --> 00:00:25,325 But we're bouncing back. 11 00:00:25,325 --> 00:00:26,726 The people are going out again 12 00:00:26,726 --> 00:00:28,728 and restaurants need to get ready. 13 00:00:28,728 --> 00:00:30,363 narrator: Now, Jon is faced 14 00:00:30,363 --> 00:00:32,365 with a new set of problems. 15 00:00:32,365 --> 00:00:34,401 There are supply chain issues. 16 00:00:34,401 --> 00:00:36,870 Why are we out of this shit? 17 00:00:36,870 --> 00:00:38,505 Staffing shortages. 18 00:00:38,505 --> 00:00:39,672 Every week, we get a new staff. 19 00:00:39,672 --> 00:00:41,341 We have to crash course them. 20 00:00:41,341 --> 00:00:43,410 And consistent health concerns. 21 00:00:43,410 --> 00:00:45,111 These can't fail. 22 00:00:45,111 --> 00:00:46,813 It just can't. 23 00:00:46,813 --> 00:00:48,882 narrator: So now, Jon is back out on the road 24 00:00:48,882 --> 00:00:50,884 and heading to Ybor City, Florida 25 00:00:50,884 --> 00:00:53,486 to rescue Cerealholic Cafe & Bar. 26 00:00:53,486 --> 00:00:55,655 This is a new era for our country. 27 00:00:55,655 --> 00:00:59,793 So we need to raise the bar and rise to these challenges. 28 00:00:59,793 --> 00:01:01,728 narrator: In early 2021, 29 00:01:01,728 --> 00:01:03,530 Lisa and Darrell Lawson 30 00:01:03,530 --> 00:01:06,299 decided to open up Cerealholic Cafe & Bar 31 00:01:06,299 --> 00:01:07,667 in Ybor City, Florida. 32 00:01:07,667 --> 00:01:09,369 Cerealholic is a nostalgia bar 33 00:01:09,369 --> 00:01:10,837 and it was named Cerealholic is 34 00:01:10,837 --> 00:01:12,472 because everything is cereal-based here. 35 00:01:14,507 --> 00:01:16,309 It's like '80s, '90s, which [indistinct] sprinkle 36 00:01:16,309 --> 00:01:18,411 a little bit of '70s into it too. 37 00:01:18,411 --> 00:01:19,813 narrator: Intended to be a place 38 00:01:19,813 --> 00:01:20,847 for families to make memories, 39 00:01:20,847 --> 00:01:22,715 the Lawsons also saw it 40 00:01:22,715 --> 00:01:24,884 as a way to create their own family memories 41 00:01:24,884 --> 00:01:26,386 by bringing their son Brandon in 42 00:01:26,386 --> 00:01:27,921 to manage the bar. 43 00:01:27,921 --> 00:01:30,557 He is a good general manager when he's present. 44 00:01:30,557 --> 00:01:32,192 Like, I don't know how many times, countless, I've come in 45 00:01:32,192 --> 00:01:33,660 and there's fruits sitting still 46 00:01:33,660 --> 00:01:35,295 in the tray out, you know what I'm saying? 47 00:01:35,295 --> 00:01:36,763 From like Sunday and I, like, come here Tuesday. 48 00:01:36,763 --> 00:01:38,298 We all work in the hospitality industry. 49 00:01:38,298 --> 00:01:40,233 Uh, I was a general manager 50 00:01:40,233 --> 00:01:41,801 and then I have masters in finance. 51 00:01:41,801 --> 00:01:43,169 And my husband and I wanna retire one day 52 00:01:43,169 --> 00:01:44,671 and let this be successful 53 00:01:44,671 --> 00:01:46,906 and Brandon be the one that runs the brand. 54 00:01:46,906 --> 00:01:49,509 narrator: With backgrounds in management and hospitality, 55 00:01:49,509 --> 00:01:51,411 Lisa and Darrell felt confident 56 00:01:51,411 --> 00:01:52,846 in investing their lifesavings 57 00:01:52,846 --> 00:01:54,814 into the peculiar concept. 58 00:01:54,814 --> 00:01:57,851 One that would also honor Darrell's son Alex. 59 00:01:57,851 --> 00:02:01,454 Who had tragically passed away in 2019. 60 00:02:01,454 --> 00:02:03,490 We wanted to honor him 61 00:02:03,490 --> 00:02:04,657 because he's just the life of the party 62 00:02:04,657 --> 00:02:06,192 when he went somewhere, 63 00:02:06,192 --> 00:02:08,261 and this is what we're trying to do here. 64 00:02:08,261 --> 00:02:10,964 narrator: However, the unique idea never gained traction 65 00:02:10,964 --> 00:02:14,400 and Cerealholic has barely scraped by from the start. 66 00:02:14,400 --> 00:02:16,903 I think this theme is a little bit touristy, 67 00:02:16,903 --> 00:02:18,638 it's a cool spot for people to go, 68 00:02:18,638 --> 00:02:20,406 "Oh, I went there one time." 69 00:02:20,406 --> 00:02:21,875 It just looks kind of 70 00:02:21,875 --> 00:02:25,478 like you're walking into a children's playground. 71 00:02:25,478 --> 00:02:27,280 I don't think anything on the menu 72 00:02:27,280 --> 00:02:29,582 really sounded appetizing. Like our meatballs, 73 00:02:29,582 --> 00:02:31,718 they have a cinnamon toast crunch glaze. 74 00:02:31,718 --> 00:02:34,554 Our burgers for the Hit The Road Jack Burger 75 00:02:34,554 --> 00:02:36,656 are infused with Apple Jacks. 76 00:02:38,391 --> 00:02:40,393 We're losing about 9,000 a month. 77 00:02:40,393 --> 00:02:43,796 We get business but it's not enough business to sustain. 78 00:02:43,796 --> 00:02:45,465 We're having to get these little loans 79 00:02:45,465 --> 00:02:46,966 to pay payroll because we wanna make sure 80 00:02:46,966 --> 00:02:48,635 all our people are paid at the very least. 81 00:02:48,635 --> 00:02:50,470 narrator: And the quirky decisions 82 00:02:50,470 --> 00:02:52,705 in both menu and decor have caused conflict 83 00:02:52,705 --> 00:02:55,375 between Brandon's practical management style 84 00:02:55,375 --> 00:02:57,410 and Lisa's creative flair. 85 00:02:57,410 --> 00:02:58,745 The dynamic between Lisa and Brandon 86 00:02:58,745 --> 00:03:01,014 is, um, hysterical. 87 00:03:01,014 --> 00:03:02,549 They see different things, 88 00:03:02,549 --> 00:03:03,983 like Brandon wants to go in one direction 89 00:03:03,983 --> 00:03:05,618 and Lisa wants to go another direction. 90 00:03:05,618 --> 00:03:07,453 - I want you to take it over. - Yeah. 91 00:03:07,453 --> 00:03:09,589 But I just feel like if I don't do it 92 00:03:09,589 --> 00:03:12,358 that you're gonna want to get it done. 93 00:03:12,358 --> 00:03:13,860 - Yeah. - As a general manager, 94 00:03:13,860 --> 00:03:15,428 I don't feel like I can count on Brandon. 95 00:03:15,428 --> 00:03:16,629 I don't think he wants to do the job. 96 00:03:16,629 --> 00:03:17,864 Well, the biggest problem is, 97 00:03:17,864 --> 00:03:19,632 you know, people weren't listening 98 00:03:19,632 --> 00:03:21,334 people weren't showing up on time, liquor costs, 99 00:03:21,334 --> 00:03:23,269 people were stealing money, stealing liquor. 100 00:03:23,269 --> 00:03:25,405 And I just feel like I'm not being utilized. 101 00:03:25,405 --> 00:03:27,740 Well, I'm utilized is whenever things start hitting the fan. 102 00:03:27,740 --> 00:03:29,475 I have to deal with the mess afterwards 103 00:03:29,475 --> 00:03:31,010 and that really gets frustrating 104 00:03:31,010 --> 00:03:32,712 when I could've just done it from the get-go 105 00:03:32,712 --> 00:03:34,414 and then we wouldn't have a mess. 106 00:03:34,414 --> 00:03:35,648 narrator: As a result, the sacrifices 107 00:03:35,648 --> 00:03:36,916 that Lisa and Darrell have made 108 00:03:36,916 --> 00:03:38,585 to keep their bar afloat 109 00:03:38,585 --> 00:03:40,687 have caused further emotional stress 110 00:03:40,687 --> 00:03:42,622 on them and their family. 111 00:03:42,622 --> 00:03:45,425 What's at stake for me is, is, is a--is personal 112 00:03:45,425 --> 00:03:48,895 because my wife's Lisa's dreams when she'll be gone. 113 00:03:51,898 --> 00:03:55,501 I can't not think about what bad decisions 114 00:03:55,501 --> 00:03:58,538 that I've feel like I made him make. 115 00:03:58,538 --> 00:04:00,773 - You didn't make me. - No, I know I didn't make you. 116 00:04:00,773 --> 00:04:03,643 We agreed to it both. 117 00:04:03,643 --> 00:04:05,778 narrator: So to save their lifesavings 118 00:04:05,778 --> 00:04:07,747 and honor the memory of their son, 119 00:04:07,747 --> 00:04:09,582 Lisa and Darrell have agreed 120 00:04:09,582 --> 00:04:11,718 to pull back the doors, bust open the books, 121 00:04:11,718 --> 00:04:12,719 and make a call for help, to Bar Rescue. 122 00:04:28,979 --> 00:04:32,216 So here we are, Cerealholic. 123 00:04:39,022 --> 00:04:40,624 I mean, Ryan, I just wanna make sure 124 00:04:40,624 --> 00:04:41,792 you're seeing the same thing I am. 125 00:04:41,792 --> 00:04:43,394 I'm looking at a back bar 126 00:04:43,394 --> 00:04:44,862 that has cereal rather than alcohol. 127 00:04:44,862 --> 00:04:46,029 It's [indistinct] 128 00:04:46,029 --> 00:04:47,464 narrator: For the kitchen, 129 00:04:47,464 --> 00:04:49,433 Jon brings in Chef Ryan Scott. 130 00:04:49,433 --> 00:04:50,968 Chef Scott is an award-winner, 131 00:04:50,968 --> 00:04:53,070 cookbook author, and grand ambassador 132 00:04:53,070 --> 00:04:54,772 for some of the most well-recognized 133 00:04:54,772 --> 00:04:56,740 culinary products in the country. 134 00:04:56,740 --> 00:04:59,376 His experience in catering events large and small, 135 00:04:59,376 --> 00:05:01,779 are perfect for revamping an aging bar menu. 136 00:05:01,779 --> 00:05:03,480 Anything on the menu is available. 137 00:05:03,480 --> 00:05:05,382 We're running a little short on stuff 138 00:05:05,382 --> 00:05:06,350 so just let me know before and I'll see what we have it, 139 00:05:06,350 --> 00:05:07,518 uh, we're out of. 140 00:05:07,518 --> 00:05:08,819 So there's Lisa. She's the owner. 141 00:05:08,819 --> 00:05:10,320 Okay. 142 00:05:10,320 --> 00:05:11,088 And there's her husband, Darrell. 143 00:05:11,088 --> 00:05:12,423 Darrell cooks. 144 00:05:12,423 --> 00:05:14,358 Making himself some pasta. 145 00:05:14,358 --> 00:05:16,026 Looks like he's got some butter and cheese. 146 00:05:16,026 --> 00:05:17,961 - What the hell was he making? - That's-- 147 00:05:17,961 --> 00:05:19,663 I guarantee you he calls that mac and cheese. 148 00:05:20,831 --> 00:05:23,567 That cheese product that he's trying to melt with his hands 149 00:05:23,567 --> 00:05:25,869 is not melting because it has a wax on the outside. 150 00:05:27,404 --> 00:05:29,440 I call that straight in the trash. 151 00:05:31,108 --> 00:05:32,843 Oh, yes. 152 00:05:32,843 --> 00:05:34,745 There's Grant, he's the bar manager. 153 00:05:34,745 --> 00:05:36,547 - Okay. - There's Tanner, 154 00:05:36,547 --> 00:05:37,981 he's the bartender. 155 00:05:37,981 --> 00:05:39,616 Am I gonna go out after? 156 00:05:39,616 --> 00:05:41,485 Of course I am. 157 00:05:41,485 --> 00:05:43,420 It's a what, a Wednesday? 158 00:05:43,420 --> 00:05:45,022 So the story is remarkable. 159 00:05:45,022 --> 00:05:46,790 Lisa's stepson 160 00:05:46,790 --> 00:05:48,826 got in a car accident and passed away. 161 00:05:48,826 --> 00:05:50,427 - Oh, wow. - Terrible. 162 00:05:50,427 --> 00:05:52,996 - Yeah. - They got $190,000 163 00:05:52,996 --> 00:05:55,365 - settlement from his death. - Okay. 164 00:05:55,365 --> 00:05:57,367 They took a hundred sixty thousand 165 00:05:57,367 --> 00:05:58,635 of that hundred and ninety thousand. 166 00:05:58,635 --> 00:05:59,970 Oh! 167 00:05:59,970 --> 00:06:01,472 And they bought this bar with it. 168 00:06:01,472 --> 00:06:03,073 - Uh-hmm. - Now, 169 00:06:03,073 --> 00:06:05,542 they've invested another 40,000 or so. 170 00:06:05,542 --> 00:06:07,744 - Okay. - They are so far in debt. 171 00:06:07,744 --> 00:06:10,147 They're out of money. They close in two weeks. 172 00:06:10,147 --> 00:06:12,015 - In two weeks? - In two weeks. 173 00:06:12,015 --> 00:06:14,685 They're losing 9,000 a month, so. 174 00:06:14,685 --> 00:06:16,420 This isn't just a rescue. 175 00:06:16,420 --> 00:06:18,021 This is sort of an emergency rescue. 176 00:06:18,021 --> 00:06:20,657 So we gotta put in a menu that's really low-cost, 177 00:06:20,657 --> 00:06:23,560 put them in a very low-cost labor situation. 178 00:06:23,560 --> 00:06:25,696 - Uh-hmm. - And have them dig out. 179 00:06:25,696 --> 00:06:28,398 Because the creditors are gonna take the space away from them. 180 00:06:29,166 --> 00:06:31,502 Well, I'm actually getting myself a drink, 181 00:06:31,502 --> 00:06:33,036 it can be dope, something to eat. 182 00:06:33,036 --> 00:06:34,671 - So for recon tonight... - Uh-hmm. 183 00:06:34,671 --> 00:06:35,939 ...I got Danny and Scott. 184 00:06:35,939 --> 00:06:37,674 Two great on-air DJs... 185 00:06:37,674 --> 00:06:40,410 - All right. - From Hot 101.5. 186 00:06:40,410 --> 00:06:41,879 Heard this place is haunted. 187 00:06:41,879 --> 00:06:43,547 I don't mess with that. 188 00:06:43,547 --> 00:06:45,415 I don't mess with that but I am excited. 189 00:06:45,415 --> 00:06:47,918 And the great thing about a Hot Radio Station format, 190 00:06:47,918 --> 00:06:49,786 they're all about bars. They do remotes and bars, 191 00:06:49,786 --> 00:06:51,555 three, four days a week. 192 00:06:51,555 --> 00:06:54,558 If there'd be age of prime bar goers, 193 00:06:54,558 --> 00:06:56,927 we will get an honest evaluation from them. 194 00:06:56,927 --> 00:06:59,663 narrator: Jon's spies enter Cerialholics, 195 00:06:59,663 --> 00:07:02,566 a large 6,200 square foot space 196 00:07:02,566 --> 00:07:04,835 with multiple levels and an open floor. 197 00:07:04,835 --> 00:07:07,871 A small bar at one end. And a tiny kitchen 198 00:07:07,871 --> 00:07:09,806 - in the back. - Okay. 199 00:07:09,806 --> 00:07:11,642 Hey, you guys, you can have a seat anywhere you like. 200 00:07:11,642 --> 00:07:13,443 - Thank you. - Thank you. Thank you. 201 00:07:13,443 --> 00:07:15,879 Ha! Is this complementary? 202 00:07:15,879 --> 00:07:17,214 What is this? 203 00:07:17,214 --> 00:07:19,049 Oh, most places give you bread. 204 00:07:19,049 --> 00:07:21,752 They give you like nut, yeah, as a cereal. 205 00:07:21,752 --> 00:07:22,986 On the house cereal. 206 00:07:22,986 --> 00:07:24,054 All right, sweet. 207 00:07:25,989 --> 00:07:29,026 Okay. I got a little stale-- I got a stale corn chip. 208 00:07:29,026 --> 00:07:30,794 They probably keep topping and topping. 209 00:07:30,794 --> 00:07:32,796 It's been sitting in there for months. 210 00:07:32,796 --> 00:07:35,032 Is it the arcade? Would, would, like if it worked, 211 00:07:35,032 --> 00:07:36,800 - that'd be awesome. - If it worked, 212 00:07:36,800 --> 00:07:38,201 but it doesn't work. So what's the point of it? 213 00:07:38,201 --> 00:07:40,003 You gotta go bang on the side of it? 214 00:07:40,003 --> 00:07:41,038 Did you guys see anything that you want? 215 00:07:41,038 --> 00:07:42,839 Oh, yeah, so yeah, yeah, 216 00:07:42,839 --> 00:07:43,941 I'mma try the Judgment Day. That one sounds cool. 217 00:07:43,941 --> 00:07:45,709 - Judgment Day? - Yeah. 218 00:07:45,709 --> 00:07:46,910 I'll go ahead and do that Puff Pebble Mudslide. 219 00:07:46,910 --> 00:07:48,645 All right. Sounds good. I got you. 220 00:07:48,645 --> 00:07:50,180 I'm thinking about how sweet these are. 221 00:07:50,180 --> 00:07:52,015 - Right. - And eating that cereal 222 00:07:52,015 --> 00:07:54,785 at the bar can be pounding you with that sweetness. 223 00:07:54,785 --> 00:07:57,788 It's the exact opposite of what would cause you to have a drink. 224 00:07:57,788 --> 00:07:59,523 Uh-hmm. Oh, yeah. 225 00:07:59,523 --> 00:08:00,824 - Keep the water coming. - Is that your... 226 00:08:00,824 --> 00:08:01,858 This is the Judgment Day, right? 227 00:08:01,858 --> 00:08:02,859 - Yes. - Okay. 228 00:08:02,859 --> 00:08:04,528 Oh, man. 229 00:08:04,528 --> 00:08:06,196 All right. Let's see what happens here. 230 00:08:06,196 --> 00:08:08,632 - Here we go. - Smells like a rum. 231 00:08:08,632 --> 00:08:11,168 - Oh, I don't like that. Oh. - Is it too much? 232 00:08:11,168 --> 00:08:13,904 - It just tastes... - Strong? 233 00:08:13,904 --> 00:08:15,572 Not that strong. 234 00:08:15,572 --> 00:08:19,610 It just tasted like an old can of, of juice. 235 00:08:19,610 --> 00:08:21,678 - You wanna try? - No, you keep sipping that. 236 00:08:21,678 --> 00:08:23,213 I'm-I'm waiting for, for mine. 237 00:08:23,213 --> 00:08:24,881 See, that like the orange juice that 238 00:08:24,881 --> 00:08:26,883 - turns brown after a while. - Right. 239 00:08:28,051 --> 00:08:29,186 - Oh, wow! - Wow, bro. 240 00:08:29,186 --> 00:08:30,220 Look at that. 241 00:08:32,089 --> 00:08:34,291 Boozy dessert drink. Is it more of a dessert? 242 00:08:34,291 --> 00:08:36,059 Oh! Yeah. It has a kick at the bottom. 243 00:08:36,059 --> 00:08:37,694 - Yeah? - Yeah. 244 00:08:37,694 --> 00:08:40,097 I'm gonna be on a sugar rush for sure. 245 00:08:40,097 --> 00:08:41,732 - For real? - So is that a cocktail 246 00:08:41,732 --> 00:08:43,900 or is that just a chocolate shake? 247 00:08:46,870 --> 00:08:49,139 - It's interesting. - I don't understand. 248 00:08:49,139 --> 00:08:50,507 I don't--I don't either. 249 00:08:52,576 --> 00:08:54,578 I think I'm gonna try get some food. 250 00:08:54,578 --> 00:08:56,680 Looks like we can get food menu. 251 00:08:56,680 --> 00:08:58,081 Here we go. 252 00:08:58,081 --> 00:08:59,716 Go ahead and do that chicken sandwich. 253 00:08:59,716 --> 00:09:01,785 - All right. - I wanna, uh, do own my burger, 254 00:09:01,785 --> 00:09:04,888 cheddar, bacon and then a fried egg on top. 255 00:09:05,922 --> 00:09:07,124 All right, let's go. Come on down. 256 00:09:07,124 --> 00:09:10,027 Let's get this food going here. 257 00:09:10,027 --> 00:09:11,962 And the ticket's just sitting there. 258 00:09:15,098 --> 00:09:16,700 Standing by. 259 00:09:16,700 --> 00:09:18,001 This is why they got the cereal... 260 00:09:18,001 --> 00:09:19,603 Yeah. Yeah. Holds you down? 261 00:09:19,603 --> 00:09:20,704 - You know what I mean? - Holds you down 262 00:09:20,704 --> 00:09:22,005 so you don't starve waiting. 263 00:09:22,005 --> 00:09:23,607 He still hasn't started making the food. 264 00:09:23,607 --> 00:09:25,142 He's putting gloves on. That's a good thing. 265 00:09:25,142 --> 00:09:27,344 - How's it been? - Eight, nine minutes. 266 00:09:27,344 --> 00:09:29,112 - You see a chicken cooking? - Nope. 267 00:09:29,112 --> 00:09:31,581 - Did you see a burger cooking? - Nope. 268 00:09:31,581 --> 00:09:33,617 What is this guy doing? 269 00:09:33,617 --> 00:09:35,152 He's running circles. 270 00:09:35,152 --> 00:09:37,287 And the smallest circle I've ever seen. 271 00:09:42,259 --> 00:09:44,027 How's the food coming? 272 00:09:45,862 --> 00:09:48,065 I have two different tickets. 273 00:09:48,065 --> 00:09:50,033 Well, one and one and [indistinct] 274 00:09:50,033 --> 00:09:52,169 No, because I know I put it up there, you threw it away. 275 00:09:52,169 --> 00:09:54,071 Oh, that? Oh, Grant threw it away for the one... 276 00:09:54,071 --> 00:09:55,872 Oh, yeah. 277 00:09:55,872 --> 00:09:58,375 So the manager came in and threw the ticket away. 278 00:09:58,375 --> 00:09:59,843 He threw the ticket again. 279 00:09:59,843 --> 00:10:01,978 - What? - Yeah. 280 00:10:01,978 --> 00:10:04,614 So they're just not starting their order at the end. 281 00:10:04,614 --> 00:10:06,083 - But he's doing it though? - Yeah. He said 282 00:10:06,083 --> 00:10:07,818 - that you threw it away. - Who is it for? 283 00:10:07,818 --> 00:10:09,820 Who is it for? Guys hanging up there. 284 00:10:09,820 --> 00:10:11,254 Guys over-- the ones on the end there. 285 00:10:11,254 --> 00:10:12,889 - [indistinct] - He is? 286 00:10:12,889 --> 00:10:14,691 Yeah. Because he thought it was the same, 287 00:10:14,691 --> 00:10:15,926 because it's what they have but it was another. 288 00:10:15,926 --> 00:10:17,394 So now it'll take 20 minutes 289 00:10:17,394 --> 00:10:19,029 for that food to come out of the kitchen. 290 00:10:19,029 --> 00:10:21,031 Easily, half an hour and still no food. 291 00:10:21,031 --> 00:10:23,100 I'm gonna go. This is just unbelievable. 292 00:10:24,101 --> 00:10:25,168 How are we looking? 293 00:10:26,203 --> 00:10:27,838 - On the food? - Yeah. 294 00:10:27,838 --> 00:10:29,906 Uh, it's coming, couple more minutes. 295 00:10:29,906 --> 00:10:31,875 - Okay. - More like 15 probably but... 296 00:10:31,875 --> 00:10:33,577 - Oh! I hope not. - Oh, man. 297 00:10:34,745 --> 00:10:35,912 Oh, dear. 298 00:10:39,683 --> 00:10:41,785 Seeing Jon is--it was surreal. 299 00:10:41,785 --> 00:10:43,687 I wasn't--I was frozen. I didn't know what to do. 300 00:10:45,889 --> 00:10:47,791 This is the moment that it's gotta happen. 301 00:10:47,791 --> 00:10:49,092 - Fun times people, hey. - Hey, hey. 302 00:10:49,092 --> 00:10:50,660 - Hello, guys. - Hey, brother. 303 00:10:50,660 --> 00:10:52,262 - How are you doing? - I'm fine. 304 00:10:52,262 --> 00:10:54,030 - I'm waiting for the food. - Feeling pretty good. 305 00:10:54,030 --> 00:10:55,132 - Still waiting but... - You had sugar shock yet? 306 00:10:55,132 --> 00:10:56,800 I'm in big-time sugar shock. 307 00:10:56,800 --> 00:10:57,734 I don't think I'm gonna be able to finish. 308 00:10:57,734 --> 00:10:58,702 Absolutely right. 309 00:10:58,702 --> 00:10:59,803 That's pretty funny. 310 00:10:59,803 --> 00:11:01,171 Is it me or is it just hot? 311 00:11:01,171 --> 00:11:02,773 - Is it hot? It's hot. - It's hot. 312 00:11:02,773 --> 00:11:04,207 Where did you throw the thing on? 313 00:11:04,207 --> 00:11:06,877 Grant. Come on over here for a moment. 314 00:11:08,111 --> 00:11:09,713 - You know who I am? - I do. 315 00:11:09,713 --> 00:11:10,747 Okay. I-I just wanna say hello. 316 00:11:10,747 --> 00:11:12,015 Yes. Hi. 317 00:11:12,015 --> 00:11:13,216 Because they ordered some food. 318 00:11:13,216 --> 00:11:14,217 - Yes. - Tanner was great, 319 00:11:14,217 --> 00:11:15,886 put the food order in, 320 00:11:15,886 --> 00:11:17,420 put it in the kitchen, put it on the line, 321 00:11:17,420 --> 00:11:19,689 it sat there for about six or seven minutes 322 00:11:19,689 --> 00:11:21,958 and Darrell, the cook, never did anything. 323 00:11:21,958 --> 00:11:23,894 Then Grant who's the manager 324 00:11:23,894 --> 00:11:26,363 walks into the kitchen, takes the ticket, 325 00:11:26,363 --> 00:11:28,865 throws it in the garbage pail, it was never cooked. 326 00:11:28,865 --> 00:11:30,233 Now it's laying in a garbage pail. 327 00:11:30,233 --> 00:11:31,835 Good job, buddy. 328 00:11:31,835 --> 00:11:33,036 Now it's laying in the garbage pail, 329 00:11:33,036 --> 00:11:34,404 am I right Tanner? 330 00:11:34,404 --> 00:11:36,173 Am I telling the story correctly? 331 00:11:36,173 --> 00:11:37,707 - Correct. - And you happen to go back 332 00:11:37,707 --> 00:11:39,309 to the kitchen to find the ticket 333 00:11:39,309 --> 00:11:41,945 that your manager threw in the garbage pail 334 00:11:41,945 --> 00:11:43,413 that Darrell never cooked. 335 00:11:45,148 --> 00:11:47,184 Your manager did that. 336 00:11:47,184 --> 00:11:49,186 Doesn't that concern you a little bit? 337 00:11:53,703 --> 00:11:55,772 to find the ticket that your manager 338 00:11:55,772 --> 00:11:57,107 threw in the garbage pail 339 00:11:57,107 --> 00:11:58,675 that Darrell never cooked. 340 00:11:58,675 --> 00:11:59,876 Good job, Lisa. 341 00:12:00,844 --> 00:12:03,613 So your manager did that. 342 00:12:03,613 --> 00:12:05,315 Doesn't that concern you a little bit? 343 00:12:05,315 --> 00:12:06,816 - A lot. - Yeah. 344 00:12:06,816 --> 00:12:08,218 Concerned me a lot. 345 00:12:09,753 --> 00:12:11,688 Okay. We need to talk. 346 00:12:11,688 --> 00:12:12,856 We do? 347 00:12:16,259 --> 00:12:18,795 - I've been doing this 45 years. - Okay. 348 00:12:18,795 --> 00:12:20,597 Couldn't understand this place. 349 00:12:21,965 --> 00:12:25,769 Bar food is sold in the afternoon and evening. 350 00:12:25,769 --> 00:12:27,904 You're focused on cereal, which is sold in the morning. 351 00:12:27,904 --> 00:12:29,939 - That makes no sense to me. - Uh-hmm. 352 00:12:29,939 --> 00:12:32,075 Then every one of your drinks is so sweet. 353 00:12:32,075 --> 00:12:34,644 - You never sell a second one. - Uh-hmm. 354 00:12:34,644 --> 00:12:37,781 So you, your alcohol approach is completely well, 355 00:12:37,781 --> 00:12:39,616 I walk into the environment, 356 00:12:39,616 --> 00:12:41,017 you know that in this area 357 00:12:41,017 --> 00:12:42,652 that people that come to these bars 358 00:12:42,652 --> 00:12:44,320 tend to be 25 to 34 years old, right? 359 00:12:44,320 --> 00:12:46,122 - Uh-hmm. - So that to them 360 00:12:46,122 --> 00:12:48,291 is grandmother stuff, that's dated, 361 00:12:48,291 --> 00:12:49,893 it's completely irrelevant. 362 00:12:49,893 --> 00:12:51,761 This is the anti-bar. 363 00:12:51,761 --> 00:12:55,231 It's great, everyday core thing is completely wrong 364 00:12:55,231 --> 00:12:57,901 un-relatable to the audience that comes here. 365 00:12:57,901 --> 00:13:01,137 It misses on every possible thing 366 00:13:01,137 --> 00:13:03,339 that it should connect with. 367 00:13:03,339 --> 00:13:05,742 And Darrell, how much money have you put in this? 368 00:13:05,742 --> 00:13:08,945 Out of my pocket? Probably a hundred seventy thousand. 369 00:13:08,945 --> 00:13:10,680 We thought it would make sense. 370 00:13:10,680 --> 00:13:12,916 We thought it would make sense to like a... 371 00:13:12,916 --> 00:13:14,384 new demographic if you will. If--I mean... 372 00:13:14,384 --> 00:13:16,186 Did you think it would make sense? 373 00:13:16,186 --> 00:13:18,121 At the time, probably not. 374 00:13:18,121 --> 00:13:19,989 - But... - So if you want her dream 375 00:13:19,989 --> 00:13:21,891 to come true and it doesn't seem right to you, 376 00:13:21,891 --> 00:13:23,693 shouldn't you protect her and speak up? 377 00:13:23,693 --> 00:13:25,161 Yeah. 378 00:13:25,161 --> 00:13:26,830 Well, let me tell you something, buddy. 379 00:13:26,830 --> 00:13:28,398 This is the time to be forceful, not weak. 380 00:13:28,398 --> 00:13:30,200 - Right. - This is the time to step up. 381 00:13:30,200 --> 00:13:32,035 - Uh-hmm. - And I'm guessing 382 00:13:32,035 --> 00:13:33,203 for the last two years you've written a lot of checks 383 00:13:33,203 --> 00:13:34,304 that you haven't wanted to write, 384 00:13:34,304 --> 00:13:36,172 you've been a nice guy about it. 385 00:13:36,172 --> 00:13:37,907 And now you owe it to him to make it right, don't you? 386 00:13:37,907 --> 00:13:39,342 - I do. - Because you blew the money. 387 00:13:39,342 --> 00:13:40,777 - I do. I do. - Well, how you feel 388 00:13:40,777 --> 00:13:41,978 when I say that? 389 00:13:44,447 --> 00:13:46,115 I want you to feel accountable, Lisa. 390 00:13:46,115 --> 00:13:47,917 - I do. - Because I want you 391 00:13:47,917 --> 00:13:49,719 to come in here tomorrow and aggressively fix this 392 00:13:49,719 --> 00:13:50,920 and make it up to him. 393 00:13:50,920 --> 00:13:52,322 - I do. - I understand. 394 00:13:52,322 --> 00:13:54,757 So whatever you need to do to save it. 395 00:13:54,757 --> 00:13:56,926 Okay. Well then, I'll meet you here tomorrow morning guys, 396 00:13:56,926 --> 00:13:58,361 but bring some crates and some stuff 397 00:13:58,361 --> 00:14:00,196 we need 'cause all this stuff has to go 398 00:14:00,196 --> 00:14:01,831 first thing in the morning and then I'll go to work. 399 00:14:01,831 --> 00:14:02,966 - Okay. - Okay. Good night. 400 00:14:02,966 --> 00:14:04,901 - Okay. - Thank you. 401 00:14:08,104 --> 00:14:10,073 It's okay, all right? 402 00:14:12,976 --> 00:14:15,912 [dramatic music] 403 00:14:19,782 --> 00:14:22,318 Last night taught me one blaring thing, 404 00:14:22,318 --> 00:14:25,455 - Lisa cannot run this place. - Hi, Jon. 405 00:14:25,455 --> 00:14:29,058 She's lost $170,000 of her family's money. 406 00:14:29,058 --> 00:14:31,261 And I'm hoping her son Brandon, 407 00:14:31,261 --> 00:14:34,197 is the opportunity I have to place management 408 00:14:34,197 --> 00:14:35,832 that can actually read it forward. 409 00:14:35,832 --> 00:14:37,467 - Let's all talk for a minute. - Okay. 410 00:14:37,467 --> 00:14:39,736 So today I wanna talk to Brandon, Lisa, and Darrell. 411 00:14:39,736 --> 00:14:41,304 I also wanna talk to the staff 412 00:14:41,304 --> 00:14:43,940 to really understand what's going on. 413 00:14:43,940 --> 00:14:46,442 We have to have some honest conversation 414 00:14:46,442 --> 00:14:48,411 so I will understand each of you, all right? 415 00:14:48,411 --> 00:14:51,080 So I can help. What do you think of this place? 416 00:14:51,080 --> 00:14:53,283 Um, I think the concept itself 417 00:14:53,283 --> 00:14:55,318 trying to find a place for people to be, 418 00:14:55,318 --> 00:14:58,054 a little bit goofy as an adult was great. 419 00:14:58,054 --> 00:14:59,889 I think sometimes the implementation 420 00:14:59,889 --> 00:15:01,824 wasn't the best thing, kind of like all over the place. 421 00:15:03,326 --> 00:15:05,228 You know what's interesting is, 422 00:15:05,228 --> 00:15:06,796 is you're in a pretty useful marketplace down Orange. 423 00:15:06,796 --> 00:15:08,164 - Yeah. Yeah. - Uh-hmm. 424 00:15:08,164 --> 00:15:09,933 You know, these bars in this town 425 00:15:09,933 --> 00:15:12,268 are successful with 21 to 34-year-olds. 426 00:15:12,268 --> 00:15:14,337 - Yeah. - 34-year-olds 427 00:15:14,337 --> 00:15:16,272 don't relate to those 45s in the walls. 428 00:15:16,272 --> 00:15:17,974 - Yeah. - They don't relate 429 00:15:17,974 --> 00:15:19,442 to the stuffed babies on the walls, 430 00:15:19,442 --> 00:15:20,376 they don't relate to any of this. 431 00:15:20,376 --> 00:15:22,145 Uh-hmm. 432 00:15:22,145 --> 00:15:23,880 And then when I look at breakfast cereal, 433 00:15:23,880 --> 00:15:25,481 well, that's morning day part. 434 00:15:25,481 --> 00:15:26,950 - Uh-hmm. - These are night day parts. 435 00:15:26,950 --> 00:15:29,018 - Yeah. - So these were slapping 436 00:15:29,018 --> 00:15:31,387 the bar business in the face with this kind of approach. 437 00:15:31,387 --> 00:15:33,389 - Now, if you were downstairs... - Uh-hmm. 438 00:15:33,389 --> 00:15:34,991 In a family market in Tampa, 439 00:15:34,991 --> 00:15:36,793 and you wanted to create a Cerealholic, 440 00:15:36,793 --> 00:15:38,995 really fun cereal and ice cream parlor 441 00:15:38,995 --> 00:15:41,431 kind of concept, I'm with you. 442 00:15:41,431 --> 00:15:43,232 But when you call it a bar... 443 00:15:43,232 --> 00:15:44,567 - Yeah. - Uh-hmm. 444 00:15:44,567 --> 00:15:46,336 That's when the disconnect happens. 445 00:15:46,336 --> 00:15:47,570 - Right. - Rather than coming together. 446 00:15:47,570 --> 00:15:48,905 - Uh-hmm. - Correct. 447 00:15:48,905 --> 00:15:50,239 So here's where we're at, 448 00:15:51,441 --> 00:15:53,209 what do you think you have to do 449 00:15:53,209 --> 00:15:55,778 to attain breakeven in the bar business 450 00:15:56,546 --> 00:15:58,114 10 times your rent? 451 00:15:58,114 --> 00:15:59,816 - Yeah. - Uh-hmm. 452 00:15:59,816 --> 00:16:01,417 So if you're paying $10,000 a month in rent, 453 00:16:01,417 --> 00:16:02,885 you gotta do 100 grand a month to break even. 454 00:16:02,885 --> 00:16:03,987 - Uh-hmm. - Yeah. 455 00:16:03,987 --> 00:16:05,455 So all the numbers work. 456 00:16:05,455 --> 00:16:07,357 So what are you retaining now in sales? 457 00:16:10,193 --> 00:16:12,061 25,000 to 30,000 on average per month. 458 00:16:12,061 --> 00:16:13,396 A month? And what's your rent? 459 00:16:13,396 --> 00:16:15,164 - 6,000 - 6,000. 460 00:16:15,164 --> 00:16:17,900 You're running at half of what you need to be. 461 00:16:17,900 --> 00:16:19,469 - You studied finance, right? - Uh-hmm. 462 00:16:19,469 --> 00:16:21,070 - You totally get these numbers. - Yeah. 463 00:16:21,070 --> 00:16:23,039 How come you don't run this place? 464 00:16:23,039 --> 00:16:25,508 My mom and I tend to lock horns a lot. 465 00:16:25,508 --> 00:16:28,144 Um, I am more of a logical numbers-driven person. 466 00:16:28,144 --> 00:16:30,913 She's big and bold, which is I love her for it. 467 00:16:30,913 --> 00:16:33,282 So that's where we kind of have a disconnect. 468 00:16:33,282 --> 00:16:34,917 We were fighting a lot and I just rather 469 00:16:34,917 --> 00:16:37,453 keep my mother than... 470 00:16:37,453 --> 00:16:39,355 - Right. - Lose my mother. 471 00:16:39,355 --> 00:16:42,291 So how come he isn't running it from your perspective? 472 00:16:42,291 --> 00:16:43,993 Would you like him to? 473 00:16:43,993 --> 00:16:46,162 Um, I'd like him to be like a mix of it. 474 00:16:46,162 --> 00:16:49,365 So Brandon is more, um--it turned into either, 475 00:16:49,365 --> 00:16:51,200 "Mom, it's all in what I wanna do 476 00:16:51,200 --> 00:16:53,569 or I just can't be in." That's really why he isn't 477 00:16:53,569 --> 00:16:56,906 because I wouldn't let him be in all. 478 00:16:58,307 --> 00:17:00,076 I'm gonna ask you a very difficult question. 479 00:17:00,076 --> 00:17:01,344 I want you to really give me an honest answer. 480 00:17:01,344 --> 00:17:03,513 - Right. - If you're an investor, 481 00:17:03,513 --> 00:17:05,314 not her husband, 482 00:17:05,314 --> 00:17:09,018 and you had invested $170,000 in this business, 483 00:17:09,018 --> 00:17:11,521 understanding that pretty much every decision your wife made 484 00:17:11,521 --> 00:17:13,523 - has cost you money... - Right. 485 00:17:13,523 --> 00:17:15,591 Would you want her involved in decisions going forward? 486 00:17:17,093 --> 00:17:19,095 - As an investor, not a husband. - Right. 487 00:17:19,095 --> 00:17:20,129 Would you? 488 00:17:22,098 --> 00:17:23,566 As an investor, no. 489 00:17:25,034 --> 00:17:26,669 You've proven one thing. 490 00:17:26,669 --> 00:17:28,471 You don't know this business. 491 00:17:29,305 --> 00:17:33,009 Your decision making in this business is awful. 492 00:17:34,644 --> 00:17:37,246 When I hear you say that you need to be involved, 493 00:17:37,246 --> 00:17:38,681 that's an ego statement. 494 00:17:38,681 --> 00:17:40,583 That's not a logical statement, is it? 495 00:17:40,583 --> 00:17:42,418 Uh-hmm. When Jon said 496 00:17:42,418 --> 00:17:44,487 this is a time for me to put my ego aside, 497 00:17:44,487 --> 00:17:46,322 it hit my ego kind of hard. 498 00:17:46,322 --> 00:17:49,092 Then I started recognize about how controlling I am 499 00:17:49,092 --> 00:17:51,461 and how detrimental it has been. 500 00:17:52,495 --> 00:17:55,431 All these thoughts are going through my head like he's right. 501 00:17:55,431 --> 00:17:57,700 You ready? Let's pull the staff together, okay? 502 00:17:57,700 --> 00:17:59,268 - All right. - Come on over, guys. 503 00:18:00,203 --> 00:18:01,604 Can we pull everybody over? 504 00:18:03,573 --> 00:18:05,308 [laughs] [indistinct] 505 00:18:05,308 --> 00:18:07,176 Hi. Some--a, a new face. 506 00:18:07,176 --> 00:18:08,544 - Yes. - Hi, what's your name? 507 00:18:08,544 --> 00:18:10,046 - Tim. - And what do you do here? 508 00:18:10,046 --> 00:18:11,481 - I'm the cook. - Cook? Okay. 509 00:18:11,481 --> 00:18:13,082 And Grant, how long have you been here? 510 00:18:13,082 --> 00:18:14,484 Uh, beginning of October. 511 00:18:14,484 --> 00:18:15,551 So you're saying four months or so? 512 00:18:15,551 --> 00:18:16,686 - Yeah. - Okay. 513 00:18:16,686 --> 00:18:17,687 And what is your role here? 514 00:18:17,687 --> 00:18:19,222 Uh, bar manager. 515 00:18:19,222 --> 00:18:20,423 And what do you do as bar manager? 516 00:18:20,423 --> 00:18:22,258 - I do inventory. - Okay. 517 00:18:22,258 --> 00:18:25,394 But what other responsibilities you think he has recently? 518 00:18:25,394 --> 00:18:28,431 He's basically quality control of the bar 519 00:18:28,431 --> 00:18:32,034 for-for us as far as, um, liquor and stuff like that. 520 00:18:32,034 --> 00:18:33,603 So what does that mean quality control? 521 00:18:33,603 --> 00:18:36,339 Just to make sure nobody's over-pouring, 522 00:18:36,339 --> 00:18:38,541 under-pouring, stealing, taking stuff out of the bank, 523 00:18:38,541 --> 00:18:40,109 you know, like he's checking 524 00:18:40,109 --> 00:18:41,677 like deposits and stuff like that, 525 00:18:41,677 --> 00:18:44,080 so, um, just kind of cue-seeing that for me. 526 00:18:44,080 --> 00:18:45,748 And you think that's going well? 527 00:18:45,748 --> 00:18:48,017 I think it's going okay, but it needs to be better. 528 00:18:49,118 --> 00:18:50,453 Let me show you how it's gone. 529 00:18:51,521 --> 00:18:53,623 So this is Partender. 530 00:18:53,623 --> 00:18:56,626 Partender is an inventory product that I use. 531 00:18:56,626 --> 00:18:58,394 That is absolute. 532 00:18:58,394 --> 00:19:00,663 They come in, they weigh every liquor bottle, 533 00:19:00,663 --> 00:19:03,499 do an inventory and let you run for a few days. 534 00:19:03,499 --> 00:19:07,370 We poured $3,194 worth of product. 535 00:19:07,370 --> 00:19:11,440 We sold $2,041 worth of product. 536 00:19:11,440 --> 00:19:13,709 So over those three days, 537 00:19:13,709 --> 00:19:17,113 we lost $1,153 in sales. 538 00:19:18,114 --> 00:19:21,517 If we look at it, every weekend, how much is it? 539 00:19:21,517 --> 00:19:24,487 - 1,153. - Every month how much is it? 540 00:19:24,487 --> 00:19:26,722 11,690 541 00:19:26,722 --> 00:19:29,992 - Every year how much is it? - 140,282. 542 00:19:31,627 --> 00:19:33,563 So is Grant managing anything? 543 00:19:41,473 --> 00:19:44,008 So Grant, when I look at you, I wonder why you're here. 544 00:19:46,244 --> 00:19:48,580 Because I see you walk into a kitchen, take a ticket, 545 00:19:48,580 --> 00:19:50,248 throw it in the garbage pail. 546 00:19:50,248 --> 00:19:51,549 For the life of me, 547 00:19:51,549 --> 00:19:54,319 I cannot fathom how a manager 548 00:19:54,319 --> 00:19:56,755 can walk up to the line, look at a ticket, 549 00:19:56,755 --> 00:19:59,758 throw it in the garbage pail and walk out. 550 00:19:59,758 --> 00:20:01,559 - I don't understand that. - Um... 551 00:20:01,559 --> 00:20:03,661 I mean, do you understand how moronic that is 552 00:20:03,661 --> 00:20:05,730 for a manager to do something like that? 553 00:20:05,730 --> 00:20:08,466 I mean, that is about as moronic as it gets. 554 00:20:08,466 --> 00:20:10,335 2How does that happen? Explain it to me. 555 00:20:11,536 --> 00:20:14,239 I don't--I--the, uh, last time was a mistake. 556 00:20:14,239 --> 00:20:15,774 I thought it was a ticket 557 00:20:15,774 --> 00:20:17,175 because it looked like the same as the people 558 00:20:17,175 --> 00:20:18,343 that were sitting at the front. 559 00:20:18,343 --> 00:20:19,377 But you didn't ask anybody. 560 00:20:19,377 --> 00:20:21,112 And--yeah, 561 00:20:21,112 --> 00:20:22,781 that's--I take responsibility. It's my fault. 562 00:20:22,781 --> 00:20:24,749 So Grant, you gotta prove yourself tonight, okay? 563 00:20:24,749 --> 00:20:26,284 And I'm sorry, guys, 564 00:20:26,284 --> 00:20:27,318 but I'm fighting for their lives. 565 00:20:27,318 --> 00:20:28,353 You gotta understand, 566 00:20:28,353 --> 00:20:29,854 they got $170,000 567 00:20:29,854 --> 00:20:31,856 invested in this thing and they are broke. 568 00:20:31,856 --> 00:20:34,492 Broke! Done! 569 00:20:34,492 --> 00:20:37,562 I was not aware that Lisa and Darrell were in it so deep 570 00:20:37,562 --> 00:20:39,164 that they were losing that much money 571 00:20:39,164 --> 00:20:40,398 and it was about to close down. 572 00:20:40,398 --> 00:20:42,467 So I was shocked when Jon says 573 00:20:42,467 --> 00:20:44,669 that they were going to go under. 574 00:20:44,669 --> 00:20:46,638 Let me get my experts in here. Let's go to work, guys. 575 00:20:48,873 --> 00:20:52,577 These are two warriors of mine. 576 00:20:52,577 --> 00:20:54,779 We've done so many rescues together. 577 00:20:54,779 --> 00:20:56,514 Mia Mastroianni is one of the best bartenders 578 00:20:56,514 --> 00:20:58,483 in the country. 579 00:20:58,483 --> 00:21:00,618 narrator: For the bar, Jon brings in Mia Mastroianni, 580 00:21:00,618 --> 00:21:04,289 a legendary bartender at Soho House Los Angeles. 581 00:21:04,289 --> 00:21:06,324 Mia has served Hollywood elite 582 00:21:06,324 --> 00:21:08,860 while also creating cocktail menus and programs 583 00:21:08,860 --> 00:21:11,596 for bars across the country. 584 00:21:11,596 --> 00:21:14,766 Ryan Scott is a great chef and a master 585 00:21:14,766 --> 00:21:16,534 of not only restaurants which he's owned 586 00:21:16,534 --> 00:21:19,270 over the years, but he started in food trucks. 587 00:21:19,270 --> 00:21:22,474 So he's a master of the small kitchen. 588 00:21:22,474 --> 00:21:24,676 Okay, so Ryan, why don't you run in the kitchen 589 00:21:24,676 --> 00:21:26,578 with chef, take a look at what's back there. 590 00:21:26,578 --> 00:21:28,213 Let's see what we got it and let's go take a look at the bar. 591 00:21:28,213 --> 00:21:29,547 - Right. - I'm gonna see we got. 592 00:21:29,547 --> 00:21:31,216 - Let's go my new friend. - 'Sup? 593 00:21:31,216 --> 00:21:33,284 Grant, Tanner, can you come behind the bar? 594 00:21:33,284 --> 00:21:35,220 [upbeat music] 595 00:21:35,220 --> 00:21:36,688 Hello. 596 00:21:36,688 --> 00:21:37,889 all: Hello. 597 00:21:37,889 --> 00:21:39,524 So Jon basically told me 598 00:21:39,524 --> 00:21:42,227 that everything is wrong with this bar. 599 00:21:42,227 --> 00:21:43,661 I'm coming into training today 600 00:21:43,661 --> 00:21:45,964 with already some areas of major concern. 601 00:21:45,964 --> 00:21:48,600 No communication, there's no consistency 602 00:21:48,600 --> 00:21:50,502 or accuracy behind the bar 603 00:21:50,502 --> 00:21:52,737 and a wildly unbalanced 604 00:21:52,737 --> 00:21:54,806 and overly sweet cocktail menu. 605 00:21:54,806 --> 00:21:59,377 Quite frankly, milk was not a good choice. 606 00:21:59,377 --> 00:22:00,945 So we've got a lot of work to do. 607 00:22:00,945 --> 00:22:02,881 We're in Tampa, it's hot. 608 00:22:02,881 --> 00:22:05,817 Who wants a glass of dairy when it's 80 degrees? 609 00:22:05,817 --> 00:22:07,552 I want oranges! I want lemons! 610 00:22:07,552 --> 00:22:09,921 I want citrus! I want flavor! I want colors! 611 00:22:09,921 --> 00:22:13,391 So we have our tropical parrot. 612 00:22:13,391 --> 00:22:15,226 So we're gonna start with our vodka, 613 00:22:15,226 --> 00:22:17,495 ounce and a half. 614 00:22:17,495 --> 00:22:19,397 We're gonna layer it with very cold 615 00:22:19,397 --> 00:22:20,832 fresh orange juice, 616 00:22:20,832 --> 00:22:22,834 bringing in the citrus flavors of Tampa. 617 00:22:22,834 --> 00:22:26,671 And finally, we're just going to layer in 618 00:22:26,671 --> 00:22:30,942 some blue curacao, 619 00:22:30,942 --> 00:22:34,279 so you will see the layers of color 620 00:22:34,279 --> 00:22:36,915 that will still provide whimsy 621 00:22:36,915 --> 00:22:40,385 but it is a nice chilled orange-based beverage 622 00:22:40,385 --> 00:22:41,986 and we are not garnishing it, 623 00:22:41,986 --> 00:22:43,988 this is just going straight to our guests. 624 00:22:43,988 --> 00:22:45,690 Simple. 625 00:22:45,690 --> 00:22:47,692 You can make that very, very quickly. 626 00:22:47,692 --> 00:22:49,360 You can get those out. It's visual, 627 00:22:49,360 --> 00:22:50,828 people are gonna be asking what's in that. 628 00:22:50,828 --> 00:22:52,430 You can sell these. 629 00:22:52,430 --> 00:22:53,965 I'm so ready to make more money 630 00:22:53,965 --> 00:22:55,466 and more money the better, right? 631 00:22:56,601 --> 00:22:58,369 You know, a little bit of inspiration 632 00:22:58,369 --> 00:22:59,737 where Jon was coming from on this was he's like, 633 00:22:59,737 --> 00:23:01,406 "Ryan, you got that breakfast theme," 634 00:23:01,406 --> 00:23:02,807 and there's nothing wrong with breakfast, 635 00:23:02,807 --> 00:23:03,908 but brunch is something that's more indicative 636 00:23:03,908 --> 00:23:05,677 to drinking, correct? 637 00:23:05,677 --> 00:23:07,679 So, I'm gonna say something maybe new maybe not. 638 00:23:07,679 --> 00:23:09,948 I'm gonna say a little chicken and waffles. Don't, don't... 639 00:23:09,948 --> 00:23:11,716 - [indistinct] - Don't walk out on me! 640 00:23:11,716 --> 00:23:13,551 Why are you gonna walk out with it? 641 00:23:13,551 --> 00:23:15,053 I've been trying to get chicken and waffles in here 642 00:23:15,053 --> 00:23:16,955 - for like two months. - Wait, wait a second. 643 00:23:16,955 --> 00:23:18,556 You've been trying to get it on the menu for two months? 644 00:23:18,556 --> 00:23:19,757 - Yeah. - All right. So it just takes 645 00:23:19,757 --> 00:23:21,326 Jon Taffer walking through the door 646 00:23:21,326 --> 00:23:22,860 and now you got chicken and waffles? 647 00:23:22,860 --> 00:23:24,696 - Has a bigger name. - Yeah. Well, that's true. 648 00:23:24,696 --> 00:23:26,598 You just take this buttermilk brined chicken breast, 649 00:23:26,598 --> 00:23:28,566 goes right into this salt and pepper and seasoned flour. 650 00:23:28,566 --> 00:23:30,034 Basket goes down the bottom. 651 00:23:30,034 --> 00:23:32,737 This is anywhere from six to eight minutes 652 00:23:32,737 --> 00:23:34,939 depending on the temperature, 165. 653 00:23:34,939 --> 00:23:38,543 This is honey and buttermilk based waffle batter. 654 00:23:38,543 --> 00:23:40,878 Here's a waffle iron which I know, chef, 655 00:23:40,878 --> 00:23:42,647 - you have been wanting to use. - Yeah. 656 00:23:42,647 --> 00:23:43,948 You just take your scoop with it, you guys have in house, 657 00:23:43,948 --> 00:23:46,551 it is a one-third of that scoop. 658 00:23:46,551 --> 00:23:48,653 Chicken is done. 659 00:23:48,653 --> 00:23:50,755 So we took a little bit of a homemade hot sauce 660 00:23:50,755 --> 00:23:52,423 and some butter. 661 00:23:52,423 --> 00:23:53,925 We're literally gonna paint this chicken. 662 00:23:56,361 --> 00:23:58,896 Gonna take my hot chicken seasoning, 663 00:23:58,896 --> 00:24:00,531 and I'm gonna overly do it. 664 00:24:00,531 --> 00:24:03,334 My crispy honey waffles are gonna go right here. 665 00:24:03,334 --> 00:24:06,638 This cold coleslaw, it's gonna go right here. 666 00:24:06,638 --> 00:24:08,573 I'm gonna set that hot chicken, 667 00:24:08,573 --> 00:24:11,376 and we glaze that chicken. 668 00:24:11,376 --> 00:24:12,910 Finish it with a little bit of green onion, 669 00:24:12,910 --> 00:24:15,913 a little bit of green chives, slice and nice. 670 00:24:15,913 --> 00:24:17,749 Enjoy it. What do you guys think, huh? 671 00:24:17,749 --> 00:24:19,350 That's good. 672 00:24:23,121 --> 00:24:24,789 - Hello, everybody. - Hi. 673 00:24:24,789 --> 00:24:26,557 - Are you guys ready? - Yeah. 674 00:24:26,557 --> 00:24:27,859 All right. Come on in. 675 00:24:27,859 --> 00:24:29,060 - Yeah. - Come on in. 676 00:24:29,060 --> 00:24:31,629 [upbeat music] 677 00:24:32,797 --> 00:24:34,532 Let's make some drinks. 678 00:24:34,532 --> 00:24:35,900 How are you guys doing tonight? 679 00:24:35,900 --> 00:24:37,669 Do you guys want anything to drink? 680 00:24:37,669 --> 00:24:39,003 No, go ahead. 681 00:24:39,003 --> 00:24:40,071 I'm gonna get chicken and waffles. 682 00:24:40,071 --> 00:24:41,773 Chicken and waffles? Okay. 683 00:24:41,773 --> 00:24:43,474 We should be pouring! We should be shaking! 684 00:24:43,474 --> 00:24:45,076 - What do you have with vodka? - Vodka? 685 00:24:45,076 --> 00:24:47,612 That would be this one right here, the Tropical Parrot. 686 00:24:47,612 --> 00:24:49,514 Off and runnin'. 687 00:24:49,514 --> 00:24:50,748 So it's three drinks, and three drinks, 688 00:24:50,748 --> 00:24:52,817 and three, um, foods? 689 00:24:52,817 --> 00:24:53,951 And for you, ma'am? 690 00:24:53,951 --> 00:24:55,787 Yeah, I'll do the [indistinct] 691 00:24:55,787 --> 00:24:57,088 There we go. 692 00:24:57,088 --> 00:24:58,489 And this is called what? 693 00:24:58,489 --> 00:25:00,091 The Cuban Espresso Martini. 694 00:25:00,091 --> 00:25:01,626 - Cuban Espresso Martini? - Yes. 695 00:25:01,626 --> 00:25:02,827 We've got three. 696 00:25:02,827 --> 00:25:05,129 You got three, you got one. 697 00:25:05,129 --> 00:25:07,065 He's got three, he's got one. 698 00:25:10,802 --> 00:25:12,937 We got chicken and waffles 699 00:25:12,937 --> 00:25:14,839 and a grilled loop sandwich. You know what that is? 700 00:25:14,839 --> 00:25:15,940 A grilled-- that's a grilled cheese. 701 00:25:15,940 --> 00:25:17,008 Here's your water. 702 00:25:17,008 --> 00:25:18,676 - Oh, thank you. - Uh-huh. 703 00:25:18,676 --> 00:25:20,578 Seems like the floors got a lot of water. 704 00:25:20,578 --> 00:25:22,680 You guys got the good seats because no one on the floor 705 00:25:22,680 --> 00:25:24,482 is getting anything from the bar. 706 00:25:24,482 --> 00:25:27,518 [indistinct chatter] 707 00:25:27,518 --> 00:25:29,120 This is the first ticket. 708 00:25:29,120 --> 00:25:30,688 [bell dinging] 709 00:25:32,190 --> 00:25:33,691 - Now, this is all... - Oh, it's printin'. 710 00:25:33,691 --> 00:25:35,560 Okay. So let me understand this. 711 00:25:35,560 --> 00:25:37,662 You made one full drink and then to make a second one 712 00:25:37,662 --> 00:25:39,697 you grab all the bottles the second time 713 00:25:39,697 --> 00:25:41,065 and made another one on top of the first one? 714 00:25:41,065 --> 00:25:42,734 Because I went to talk to them 715 00:25:42,734 --> 00:25:44,102 before I can finish making the two on top. 716 00:25:44,102 --> 00:25:45,803 But if you were making two at a time 717 00:25:45,803 --> 00:25:47,004 When you have just doubled up your forecasts 718 00:25:47,004 --> 00:25:48,139 in the first place? 719 00:25:48,139 --> 00:25:49,574 That's where your martini's in, 720 00:25:49,574 --> 00:25:51,542 now you got cream in everything. 721 00:25:54,512 --> 00:25:55,947 [bell dings] 722 00:25:55,947 --> 00:25:57,081 Ticket number right here. 723 00:25:57,081 --> 00:25:58,182 Chicken and waffle ready to go. 724 00:25:58,182 --> 00:25:59,650 Server please at the bar. 725 00:25:59,650 --> 00:26:00,918 This is not hot chicken and waffles. 726 00:26:00,918 --> 00:26:02,720 Go on, baby. Hot wings rather. 727 00:26:02,720 --> 00:26:04,589 - Chicken right there. Yeah. - Here's a grill loop. 728 00:26:04,589 --> 00:26:05,823 You gotta make sure you take both things on the ticket. 729 00:26:05,823 --> 00:26:07,825 - All right. Grant. - Yeah. 730 00:26:07,825 --> 00:26:08,993 Where does this one belong? 731 00:26:08,993 --> 00:26:10,128 That's not mine. 732 00:26:10,128 --> 00:26:11,729 It's got your number. 733 00:26:11,729 --> 00:26:13,564 I already got-- that already went out. 734 00:26:13,564 --> 00:26:15,500 Grant, keep moving, please. 735 00:26:15,500 --> 00:26:17,168 - Where, where's it going? - I don't... 736 00:26:19,737 --> 00:26:21,773 Where is this going? 737 00:26:21,773 --> 00:26:23,474 Did you put that in? 738 00:26:23,474 --> 00:26:25,076 That's my name on the ticket? No, it's not. 739 00:26:25,076 --> 00:26:27,111 It's Grant. But Grant [indistinct] taking orders. 740 00:26:27,111 --> 00:26:28,646 - Then it was Grant. - How in the Mother of Jesus? 741 00:26:28,646 --> 00:26:30,081 - I don't--that's Grant. - Okay. 742 00:26:30,081 --> 00:26:31,249 - I'm gonna figure this... - What? 743 00:26:31,249 --> 00:26:32,483 Your food's out. 744 00:26:34,652 --> 00:26:36,687 No solution in sight. 745 00:26:38,890 --> 00:26:40,625 Question, did you guys have burgers? 746 00:26:40,625 --> 00:26:42,593 No, no. 747 00:26:42,593 --> 00:26:43,861 I know you guys didn't have it. 748 00:26:43,861 --> 00:26:45,696 You're killing me here. 749 00:26:45,696 --> 00:26:47,064 [bleep] hell. 750 00:26:48,166 --> 00:26:49,967 All right. Tell me what's going on. 751 00:26:49,967 --> 00:26:51,102 - Ticket. The ticket... - It's still sitting here. 752 00:26:51,102 --> 00:26:52,770 Yes. It's still sitting here. 753 00:26:52,770 --> 00:26:54,806 I've never seen a more messed up ticket system. 754 00:26:54,806 --> 00:26:56,274 And now he comes in here with this machine 755 00:26:56,274 --> 00:26:58,042 to drop a ticket. 756 00:26:58,042 --> 00:26:59,143 This is the most ridiculous thing in the world. 757 00:26:59,143 --> 00:27:00,711 - Yes. - [indistinct] 758 00:27:00,711 --> 00:27:02,180 And will that possibly come up there? 759 00:27:02,180 --> 00:27:03,681 No [indistinct] 760 00:27:03,681 --> 00:27:05,583 Let me just [indistinct] this real quick. 761 00:27:05,583 --> 00:27:08,085 This guy right here has done 18 tickets. 762 00:27:08,085 --> 00:27:09,554 Eighteen tickets. 763 00:27:09,554 --> 00:27:10,988 There's five of you out there 764 00:27:10,988 --> 00:27:12,223 and you can't get the [bleep] food to the table. 765 00:27:12,223 --> 00:27:13,925 And this guy is walking the food out. 766 00:27:13,925 --> 00:27:15,159 - I know. - It's frustrating. Yeah. 767 00:27:15,159 --> 00:27:16,494 Frustrating. 768 00:27:19,697 --> 00:27:21,065 It's three burgers. 769 00:27:21,065 --> 00:27:22,733 I need to know where the burgers go. 770 00:27:22,733 --> 00:27:24,268 I don't remember bringing up three burgers. 771 00:27:24,268 --> 00:27:25,636 I remember three burgers, four chicken waffles 772 00:27:25,636 --> 00:27:27,004 all of it over here. 773 00:27:27,004 --> 00:27:28,239 Do we know where this food is going? 774 00:27:28,239 --> 00:27:30,107 I really don't know. 775 00:27:30,107 --> 00:27:31,609 [groans] 776 00:27:40,685 --> 00:27:43,688 [bell dinging] 777 00:27:43,688 --> 00:27:45,122 There's something you haven't heard in a while, 778 00:27:45,122 --> 00:27:46,157 a bell and hot food. 779 00:27:48,826 --> 00:27:50,628 [bell dinging] 780 00:27:50,628 --> 00:27:52,697 Runner, this is our last burger-- 781 00:27:52,697 --> 00:27:54,165 you know what? Take that. I--you just keep-- 782 00:27:54,165 --> 00:27:56,033 I know you wanna sell that one. Go ahead. 783 00:27:56,033 --> 00:27:57,201 [indistinct] 784 00:27:57,201 --> 00:27:58,936 Yeah? 785 00:27:58,936 --> 00:28:00,204 Yeah. Keep being an ass. 786 00:28:02,573 --> 00:28:04,609 Wait, you can't walk [indistinct] what's wrong? 787 00:28:06,010 --> 00:28:07,011 [bleep] I can't live with this stupidity. 788 00:28:12,270 --> 00:28:13,972 - what the table number is. - No. The way you're acting. 789 00:28:13,972 --> 00:28:15,874 Oh, it's because you actually have 790 00:28:15,874 --> 00:28:18,276 proper running management back here and that bothers you? 791 00:28:18,276 --> 00:28:19,911 Uh, yeah. Okay. 792 00:28:19,911 --> 00:28:21,580 Yeah, I saw you cook. You can say all you wanna say. 793 00:28:21,580 --> 00:28:23,415 Yeah, you can say I'm not... 794 00:28:23,415 --> 00:28:24,816 - I've been in your situation. - Exactly. I'm not... 795 00:28:24,816 --> 00:28:25,817 I have been in your situation before. 796 00:28:25,817 --> 00:28:27,352 I'm here to help you. 797 00:28:27,352 --> 00:28:29,020 I'm not here to tell you're a dick. 798 00:28:29,020 --> 00:28:30,555 Tell me where it's going on. You're gonna [indistinct] 799 00:28:30,555 --> 00:28:31,957 That's what I'm trying to tell you. 800 00:28:31,957 --> 00:28:33,558 - I don't know. - Okay, then leave it. 801 00:28:33,558 --> 00:28:34,693 So, that's what I'm trying to find out. 802 00:28:34,693 --> 00:28:35,794 - Then leave it. - Okay. Chill. 803 00:28:35,794 --> 00:28:37,362 - You chill. - Okay. 804 00:28:37,362 --> 00:28:38,497 Well, we're running 25-minute ticket times. 805 00:28:38,497 --> 00:28:39,998 And the food still isn't out. 806 00:28:39,998 --> 00:28:41,633 They're running around insanely 807 00:28:41,633 --> 00:28:43,335 trying to figure out where the food goes. 808 00:28:43,335 --> 00:28:45,036 Tim has put up 18 tickets, 809 00:28:45,036 --> 00:28:47,038 and half of them didn't make it to the table. 810 00:28:47,038 --> 00:28:48,807 This is a complete failure. 811 00:28:48,807 --> 00:28:51,042 It's just mistake after mistake. 812 00:28:51,042 --> 00:28:52,944 This is just a complete disaster. 813 00:28:52,944 --> 00:28:54,746 I'm gonna call this, Ryan. We're done. 814 00:28:54,746 --> 00:28:56,448 Tanner, I want you to please tell everybody 815 00:28:56,448 --> 00:28:58,316 we're closing it down. Apologize. 816 00:28:58,316 --> 00:28:59,785 Tell them we're closing and ask 'em 817 00:28:59,785 --> 00:29:01,319 to come back in two nights. 818 00:29:01,319 --> 00:29:03,021 Thank you, guys so much for coming. 819 00:29:04,089 --> 00:29:07,325 [upbeat music] 820 00:29:13,398 --> 00:29:15,467 - Hello, team. - all: Hello. 821 00:29:15,467 --> 00:29:19,337 How is everyone feeling after that brutal stress test? 822 00:29:19,337 --> 00:29:20,705 Oh. 823 00:29:20,705 --> 00:29:23,508 Uh, it was, uh, chaotic, to say the least. 824 00:29:23,508 --> 00:29:25,343 We did the best we could with what we got to work with. 825 00:29:25,343 --> 00:29:27,045 But we definitely saw that we have a lot to learn. 826 00:29:27,045 --> 00:29:29,815 All of that, we're just gonna leave it in the past. 827 00:29:29,815 --> 00:29:32,717 So we decided those cocktails last night 828 00:29:32,717 --> 00:29:34,052 in spite of the fact that it was tough 829 00:29:34,052 --> 00:29:35,387 to get them out to the floor. 830 00:29:35,387 --> 00:29:36,922 Everybody liked them. 831 00:29:36,922 --> 00:29:38,857 But we're going to finish your menu 832 00:29:38,857 --> 00:29:41,593 with new cocktails which we'll start with today. 833 00:29:41,593 --> 00:29:44,763 Standards are set very high in terms of a balanced cocktail. 834 00:29:44,763 --> 00:29:46,932 When we got here, everything was unbalanced 835 00:29:46,932 --> 00:29:48,700 and super, super sweet. 836 00:29:48,700 --> 00:29:51,136 So today, we're going to be adding new flavors 837 00:29:51,136 --> 00:29:54,439 that are really going to hit the mark with this demographic. 838 00:29:54,439 --> 00:29:56,641 First, here's our Whiskey Tiki Sour. 839 00:29:56,641 --> 00:29:59,578 We're starting with four dashes of Angostura bitters. 840 00:29:59,578 --> 00:30:01,079 Citrus forward, 841 00:30:01,079 --> 00:30:02,714 half an ounce of fresh lemon juice, 842 00:30:02,714 --> 00:30:04,950 and an ounce of pineapple juice. 843 00:30:04,950 --> 00:30:08,487 Then we have for orgeat but it's almond syrup and rye. 844 00:30:08,487 --> 00:30:11,756 Ounce and a half and three quarters of an ounce. 845 00:30:11,756 --> 00:30:13,725 Allspice liqueur. 846 00:30:14,559 --> 00:30:17,696 Ice the glassware all the way to the top. 847 00:30:20,565 --> 00:30:23,168 Pour over fresh ice. 848 00:30:23,168 --> 00:30:27,105 And we're going to garnish a pineapple frond. 849 00:30:27,105 --> 00:30:30,675 And this is our Whiskey Tiki Sour. 850 00:30:35,814 --> 00:30:37,148 It's sweet. I like it 851 00:30:37,148 --> 00:30:39,451 and you still get the citrus sour. 852 00:30:39,451 --> 00:30:40,819 I like it because there's some drinks 853 00:30:40,819 --> 00:30:42,454 - you could only have one. - Uh-hmm. 854 00:30:42,454 --> 00:30:43,688 That's when I get out with a couple of. 855 00:30:43,688 --> 00:30:45,056 So, yeah. It would be good. Yeah. 856 00:30:46,057 --> 00:30:49,094 [dramatic music] 857 00:30:52,764 --> 00:30:54,766 I don't have to tell Lisa or Darrell 858 00:30:54,766 --> 00:30:57,435 that last night was a disaster. They know it. 859 00:30:57,435 --> 00:30:59,204 And it reinforces the premise 860 00:30:59,204 --> 00:31:02,474 that Brandon needs to step up to run this bar in the future. 861 00:31:02,474 --> 00:31:04,476 I want us to get a chance to talk, you know, 862 00:31:04,476 --> 00:31:07,679 parent-to-parent because Brandon is a pretty terrific young man. 863 00:31:07,679 --> 00:31:09,948 - He is. Yeah. He is. Uh-hmm. - And you know what's great, 864 00:31:09,948 --> 00:31:12,217 is he understands the numbers of the business. 865 00:31:12,217 --> 00:31:14,686 I see him as a tremendous asset. 866 00:31:14,686 --> 00:31:16,087 He is. Uh-hmm. 867 00:31:16,087 --> 00:31:18,490 But I also see your personality 868 00:31:18,490 --> 00:31:20,992 as a tremendous asset to this business. 869 00:31:20,992 --> 00:31:23,662 So, I wanna get Brandon in here for a moment if we can. 870 00:31:23,662 --> 00:31:26,665 - Hold on. Okay. - Howdy? 871 00:31:26,665 --> 00:31:28,967 You know, your mom, dad and I were talking and, 872 00:31:28,967 --> 00:31:31,036 you know, we were talking about, you know, them stepping back. 873 00:31:31,036 --> 00:31:32,771 And when I look at the two of you, 874 00:31:32,771 --> 00:31:34,806 you migrate to operations I'm guessing, 875 00:31:34,806 --> 00:31:35,974 - that's your personality. - Yeah. And I like-- 876 00:31:35,974 --> 00:31:37,609 - I like my own. - Uh-hmm. 877 00:31:37,609 --> 00:31:39,244 So, you're gonna migrate to operations, Brandon. 878 00:31:39,244 --> 00:31:41,012 You're gonna get involved in the procedures 879 00:31:41,012 --> 00:31:42,681 and the numbers and get all those things 880 00:31:42,681 --> 00:31:44,516 tightened up that we need tightened up. 881 00:31:44,516 --> 00:31:46,017 - Uh-hmm. - And she'll keep the smiles 882 00:31:46,017 --> 00:31:47,218 in the front of the house while you do that. 883 00:31:47,218 --> 00:31:49,020 Yeah. 884 00:31:49,020 --> 00:31:50,188 Does that sound like the right way to go about this? 885 00:31:50,188 --> 00:31:51,790 Yeah, it's perfect. 886 00:31:51,790 --> 00:31:53,558 And once you get those systems in place 887 00:31:53,558 --> 00:31:55,193 they'll sort of function on your own. 888 00:31:55,193 --> 00:31:56,895 - Uh-hmm. Uh-hmm. - And that's when 889 00:31:56,895 --> 00:31:58,697 you can start working on growing the business 890 00:31:58,697 --> 00:32:00,999 and developing the concept and making it all yours. 891 00:32:00,999 --> 00:32:02,968 Uh-hmm. Uh-hmm. 892 00:32:02,968 --> 00:32:04,769 So, when I think about it, 893 00:32:04,769 --> 00:32:06,571 uh, I don't want to be emotional. 894 00:32:06,571 --> 00:32:08,440 - Uh-hmm. - But I think about Alex. 895 00:32:09,341 --> 00:32:12,510 And I think about him up there watching and I believe he is. 896 00:32:13,678 --> 00:32:16,214 What would he say to you today 897 00:32:16,214 --> 00:32:19,718 if he were watching this week, "Step back, mom"? 898 00:32:19,718 --> 00:32:21,653 - Oh, he would. Yes. - Step back. 899 00:32:21,653 --> 00:32:23,555 - Yeah. - Let Brandon step up now 900 00:32:23,555 --> 00:32:25,657 give him a chance to do this. Back him and support him. 901 00:32:25,657 --> 00:32:27,225 - It didn't work the other way. - Uh-hmm. 902 00:32:27,225 --> 00:32:28,760 Would he be saying the same kind of things I am? 903 00:32:28,760 --> 00:32:30,195 - Yeah. - He would be saying that. 904 00:32:30,195 --> 00:32:33,231 So his legacy has grown this week, hasn't it? 905 00:32:33,231 --> 00:32:34,733 - It has, yeah. Yes. - Uh-hmm. 906 00:32:34,733 --> 00:32:36,968 And this new concept is every bit 907 00:32:36,968 --> 00:32:39,871 as much about him as the old one does. 908 00:32:39,871 --> 00:32:41,172 - Okay. - So, you know, when, 909 00:32:41,172 --> 00:32:42,907 when we remodeled bars like this, 910 00:32:42,907 --> 00:32:44,275 I was looking for assets 911 00:32:44,275 --> 00:32:45,977 that we can exploit in a building. 912 00:32:45,977 --> 00:32:47,846 And those windows are the assets 913 00:32:47,846 --> 00:32:49,581 that you exploited, in that space. 914 00:32:49,581 --> 00:32:51,850 It creates a really, really dramatic... 915 00:32:51,850 --> 00:32:53,952 - That's beautiful. - ...and beautiful space, so... 916 00:32:53,952 --> 00:32:56,021 We were hoping that you could use that-- 917 00:32:56,021 --> 00:32:57,989 the culture of the building, just how, you know, 918 00:32:57,989 --> 00:32:59,624 because it's just a beautiful building. 919 00:32:59,624 --> 00:33:01,259 Yeah. That's exactly what we're gonna do. 920 00:33:01,259 --> 00:33:04,062 All that comes together, right? 921 00:33:04,062 --> 00:33:05,930 If we keep this a [indistinct] place. 922 00:33:05,930 --> 00:33:07,766 This is your shot, buddy. 923 00:33:07,766 --> 00:33:10,001 And if you can turn this around like I think you can, 924 00:33:10,001 --> 00:33:12,570 think of how you're gonna feel in a couple of years. 925 00:33:12,570 --> 00:33:14,606 Okay? We good? 926 00:33:14,606 --> 00:33:16,841 Yeah. 927 00:33:16,841 --> 00:33:18,309 - Thank you, sir. - Knowing that Jon 928 00:33:18,309 --> 00:33:20,178 is gonna completely change it up, 929 00:33:20,178 --> 00:33:22,047 we know that this is something that's going to evolve, 930 00:33:22,047 --> 00:33:23,882 and Alex's memory will evolve with it. 931 00:33:23,882 --> 00:33:25,650 We're looking around the place and we'll say, 932 00:33:25,650 --> 00:33:27,252 "This will be Alex." I could just see him 933 00:33:27,252 --> 00:33:28,987 sitting here, I see that, you know, so... 934 00:33:28,987 --> 00:33:30,588 it's not really the theme of the bar. 935 00:33:30,588 --> 00:33:32,590 It's really what we did because of his memory. 936 00:33:33,958 --> 00:33:36,995 [tense music] 937 00:33:46,738 --> 00:33:48,840 - [applause] - All right! 938 00:33:48,840 --> 00:33:50,008 Look at the bar before. 939 00:33:51,176 --> 00:33:53,211 How you doing? 940 00:33:53,211 --> 00:33:54,946 - Hello! - I know. 941 00:33:56,815 --> 00:33:57,949 Hi. 942 00:33:57,949 --> 00:33:59,651 - all: Hello. - Hi. 943 00:33:59,651 --> 00:34:01,686 - You look nervous, Lisa. - I'm so nervous. 944 00:34:01,686 --> 00:34:03,121 - Are you? - Yeah. 945 00:34:03,121 --> 00:34:05,090 How was this experience for you this week? 946 00:34:05,090 --> 00:34:06,624 It's been rough. For me. 947 00:34:06,624 --> 00:34:08,927 I gotta say, I'm very proud of you. 948 00:34:08,927 --> 00:34:12,130 Because I came at you, I challenged your decisions. 949 00:34:12,130 --> 00:34:13,965 I challenged your choices. 950 00:34:13,965 --> 00:34:16,000 - Brandon, she's tough. - Yeah. 951 00:34:16,000 --> 00:34:17,702 Oh, yeah. It's where I get it from, so. 952 00:34:17,702 --> 00:34:18,870 Yeah. 953 00:34:18,870 --> 00:34:20,972 So, this bar had to target 954 00:34:20,972 --> 00:34:23,141 a young crowd to be successful. 955 00:34:23,141 --> 00:34:24,909 It had to target an evening crowd 956 00:34:24,909 --> 00:34:26,177 to be successful. 957 00:34:26,177 --> 00:34:28,046 And I had to create a concept 958 00:34:28,046 --> 00:34:30,381 that would work at night in this environment. 959 00:34:30,381 --> 00:34:32,784 I want it to have more elegance, more style. 960 00:34:32,784 --> 00:34:34,919 I want it to be a place that somebody 961 00:34:34,919 --> 00:34:36,921 would go dress like you are right now, Tanner. 962 00:34:36,921 --> 00:34:38,423 By the way, you clean up pretty good, buddy. 963 00:34:38,423 --> 00:34:41,259 - Thanks. - So, you're ready to see it? 964 00:34:41,259 --> 00:34:42,994 - Yes. - All right, here we go. 965 00:34:44,195 --> 00:34:45,663 One... 966 00:34:47,065 --> 00:34:48,099 two... 967 00:34:49,868 --> 00:34:50,902 three. 968 00:34:51,736 --> 00:34:54,372 - [cheering and applause] - That is awesome. 969 00:34:59,636 --> 00:35:01,305 One... 970 00:35:01,305 --> 00:35:02,773 two... 971 00:35:04,274 --> 00:35:06,343 three. 972 00:35:06,343 --> 00:35:08,712 - Ooh. - [cheers and applause] 973 00:35:08,712 --> 00:35:10,180 That's dope. 974 00:35:11,749 --> 00:35:13,317 - That's dope. - Wow. 975 00:35:13,317 --> 00:35:15,519 - That's cool. - That is awesome. 976 00:35:16,820 --> 00:35:19,156 We got the signage over here. 977 00:35:19,156 --> 00:35:20,691 The Loft. 978 00:35:20,691 --> 00:35:23,761 I had to pick a name, Lisa, that 50 Upstairs. 979 00:35:23,761 --> 00:35:25,496 - You liked the brand? - I like it. 980 00:35:25,496 --> 00:35:27,331 - It works well. - Yes. 981 00:35:27,331 --> 00:35:29,466 Look at the entryway, it's got class, doesn't it now? 982 00:35:29,466 --> 00:35:31,301 Look at the beautiful windows. 983 00:35:31,301 --> 00:35:33,437 When you look inside, you see those candles up there? 984 00:35:33,437 --> 00:35:34,905 It draws you, doesn't it? 985 00:35:34,905 --> 00:35:36,707 How do you feel, Darrell? 986 00:35:36,707 --> 00:35:38,308 Good. Proud. 987 00:35:38,308 --> 00:35:40,277 How do you feel, Lisa? 988 00:35:40,277 --> 00:35:41,645 It's beautiful. It's just beautiful. 989 00:35:41,645 --> 00:35:43,180 Yeah. But you can't wait to see the inside? 990 00:35:43,180 --> 00:35:44,681 I can't wait to see the inside. 991 00:35:44,681 --> 00:35:45,916 - All right. Go ahead, guys. - Yes, yes, yes. 992 00:35:45,916 --> 00:35:49,153 [cheering] 993 00:35:50,454 --> 00:35:51,488 Oh. 994 00:35:52,656 --> 00:35:54,425 Is it--oh, my gosh. 995 00:35:54,425 --> 00:35:55,759 Oh, my gosh 996 00:35:55,759 --> 00:35:57,828 Look at that. 997 00:35:57,828 --> 00:35:59,663 Oh, there's [indistinct] 998 00:35:59,663 --> 00:36:01,432 Oh, my God. 999 00:36:04,268 --> 00:36:05,702 [indistinct] 1000 00:36:05,702 --> 00:36:08,305 Wow. Look at the bar. 1001 00:36:08,305 --> 00:36:09,773 Wow. I would throw drinks back at the bar. 1002 00:36:09,773 --> 00:36:10,941 No cereal. 1003 00:36:10,941 --> 00:36:13,277 Holy crap! 1004 00:36:13,277 --> 00:36:15,946 Oh, my God. It's so classy-looking. 1005 00:36:15,946 --> 00:36:17,681 I can't imagine simply walking by 1006 00:36:17,681 --> 00:36:19,216 and not wanting to come in and say this place. 1007 00:36:19,216 --> 00:36:20,217 This is gonna just attract so much. 1008 00:36:20,217 --> 00:36:22,352 Oh, my God. I love it. 1009 00:36:22,352 --> 00:36:24,555 - Wow. - Really nice. 1010 00:36:25,823 --> 00:36:27,458 ell, what do you think? 1011 00:36:27,458 --> 00:36:29,326 Oh, my God. 1012 00:36:29,326 --> 00:36:31,261 I love it. 1013 00:36:32,029 --> 00:36:34,631 What would Alex say right now if he was looking at this? 1014 00:36:34,631 --> 00:36:38,335 Oh, he'd be sitting right there just as happy as can be. 1015 00:36:38,335 --> 00:36:39,870 He'd be proud of you, wouldn't he? 1016 00:36:39,870 --> 00:36:41,939 - Well, yeah. - You even look a bit emotional. 1017 00:36:41,939 --> 00:36:43,574 Yeah. I get that way every now and then. 1018 00:36:43,574 --> 00:36:45,242 Yeah. 1019 00:36:45,242 --> 00:36:46,944 Alex would be proud of this place. 1020 00:36:46,944 --> 00:36:48,745 It is still elegant and it could be a nice place 1021 00:36:48,745 --> 00:36:50,514 for him to come to have a drink and stuff. 1022 00:36:50,514 --> 00:36:52,983 I think he's looking down and he's proud. 1023 00:36:52,983 --> 00:36:54,618 There are a lot of things I had to fix. 1024 00:36:54,618 --> 00:36:56,453 So I got your two Harbortouch terminals 1025 00:36:56,453 --> 00:36:57,788 and a bunch of handheld tablets. 1026 00:36:57,788 --> 00:36:58,989 Oh, nice. 1027 00:36:58,989 --> 00:37:00,757 I got PathSpot, 1028 00:37:00,757 --> 00:37:02,292 which is one of my favorite things. 1029 00:37:02,292 --> 00:37:04,661 PathSpot is a hand-washing system. 1030 00:37:04,661 --> 00:37:06,597 Remember that 140,000 hours 1031 00:37:06,597 --> 00:37:08,499 that we looked for annual losses? 1032 00:37:08,499 --> 00:37:10,834 So I got you a lifetime subscription to Partender. 1033 00:37:10,834 --> 00:37:12,569 Oh, wow. 1034 00:37:12,569 --> 00:37:14,771 I got Tektronix to come in here and overhaul 1035 00:37:14,771 --> 00:37:16,807 your entire audio and video system. 1036 00:37:16,807 --> 00:37:19,376 You have good content now that you can air. 1037 00:37:19,376 --> 00:37:21,845 I got Jason Hulfish with Grand Theming, 1038 00:37:21,845 --> 00:37:23,580 one of my favorite people in the world 1039 00:37:23,580 --> 00:37:25,616 to do that funny mural downstairs 1040 00:37:25,616 --> 00:37:26,984 with the rooster with the cigar. 1041 00:37:26,984 --> 00:37:28,719 - That's a photo spot. - Right. 1042 00:37:28,719 --> 00:37:30,354 We're elevated. We're classy, 1043 00:37:30,354 --> 00:37:31,788 - but we're still fun. - Yeah. 1044 00:37:31,788 --> 00:37:33,924 And that rooster communicates that fun. 1045 00:37:33,924 --> 00:37:35,559 - Uh-hmm. - What do you think, Lis? 1046 00:37:35,559 --> 00:37:38,529 I love it. I can't wait to get in it. 1047 00:37:38,529 --> 00:37:40,364 I can't wait to just see it in action. 1048 00:37:40,364 --> 00:37:42,299 You have a lot to fight for, don't you, Brandon? 1049 00:37:42,299 --> 00:37:43,534 - Uh-hmm. - Right? 1050 00:37:43,534 --> 00:37:44,902 This is more than just a bar. 1051 00:37:44,902 --> 00:37:46,570 This is a legacy you're fighting for. 1052 00:37:46,570 --> 00:37:48,038 A family you're fighting for. 1053 00:37:48,038 --> 00:37:50,307 And I think I gave you the tools to do it. 1054 00:37:50,307 --> 00:37:51,808 - Yes. - Oh, yeah. 1055 00:37:51,808 --> 00:37:53,644 - You feel good? - I do. 1056 00:37:53,644 --> 00:37:55,512 All right, guys. You ready to do this? 1057 00:37:55,512 --> 00:37:56,914 - Uh-hmm. Yeah. - Let's get to work. 1058 00:37:56,914 --> 00:37:58,415 - Let's get to work. - All right guys. 1059 00:37:58,415 --> 00:37:59,950 Grant, seize this tonight, buddy. 1060 00:37:59,950 --> 00:38:01,785 All right? Step up tonight, really seize this. 1061 00:38:01,785 --> 00:38:03,453 All right? Congratulations. 1062 00:38:03,453 --> 00:38:04,821 - Thank you. - Thank you. 1063 00:38:05,856 --> 00:38:08,325 [cheering] 1064 00:38:08,325 --> 00:38:10,527 Welcome to The Loft! Come on in! 1065 00:38:11,628 --> 00:38:13,530 Welcome [indistinct] 1066 00:38:13,530 --> 00:38:16,967 [upbeat music] 1067 00:38:16,967 --> 00:38:18,502 So start here is one. 1068 00:38:18,502 --> 00:38:19,770 Up and down. Just let her know. 1069 00:38:21,338 --> 00:38:22,873 - Hi, guys. - both: Hey. 1070 00:38:22,873 --> 00:38:24,374 - How you doing? - Welcome. What do you think? 1071 00:38:24,374 --> 00:38:25,909 - Looks great. - I love the bar. 1072 00:38:25,909 --> 00:38:27,377 It looks fantastic. 1073 00:38:27,377 --> 00:38:28,679 Coming in, there's a ticket up. 1074 00:38:28,679 --> 00:38:30,647 - All right. - Grilled cheese, Cuban, 1075 00:38:30,647 --> 00:38:32,683 breakfast sandwich, onions on the side. 1076 00:38:32,683 --> 00:38:34,351 Oh, some [indistinct] tickets coming in. 1077 00:38:34,351 --> 00:38:35,652 Get it running, please. 1078 00:38:35,652 --> 00:38:36,820 [indistinct] in here Cuban Panini 1079 00:38:36,820 --> 00:38:38,322 and a grilled cheese dip. 1080 00:38:40,424 --> 00:38:42,526 Talk to me, gentlemen. How are we doing, Tim? 1081 00:38:42,526 --> 00:38:44,494 - Doing good, sir. I'm doing... - How many tickets we got? 1082 00:38:44,494 --> 00:38:45,929 - Just one more now? - Just one right now. 1083 00:38:45,929 --> 00:38:46,897 - One but one big one. - Party going out. 1084 00:38:46,897 --> 00:38:47,898 - Excellent. 1085 00:38:47,898 --> 00:38:49,666 Runner! 1086 00:38:49,666 --> 00:38:51,435 [bell dings] 1087 00:38:52,769 --> 00:38:55,072 Straws. Grant, you're doing beautifully. 1088 00:38:55,072 --> 00:38:56,540 Oh, yeah. 1089 00:38:59,042 --> 00:39:00,644 That's a [indistinct] 1090 00:39:00,644 --> 00:39:02,112 So far so good. 1091 00:39:02,112 --> 00:39:04,514 Grant has really stepped up, I must say. 1092 00:39:04,514 --> 00:39:05,983 I don't see him as a manager tonight. 1093 00:39:05,983 --> 00:39:09,052 He's functioning as a bartender, but a good one. 1094 00:39:09,052 --> 00:39:11,655 He's holding his own. Tanner is holding their own. 1095 00:39:11,655 --> 00:39:13,624 Ticket times in the kitchen is doing well. 1096 00:39:13,624 --> 00:39:16,026 Most important, Brandon is leading. 1097 00:39:16,026 --> 00:39:17,794 Lisa is helping out. 1098 00:39:17,794 --> 00:39:19,396 Darrell doesn't even have to do anything 1099 00:39:19,396 --> 00:39:20,831 because we're running so well. 1100 00:39:23,066 --> 00:39:24,801 I left lipstick on you. 1101 00:39:24,801 --> 00:39:26,503 [indistinct] 1102 00:39:26,503 --> 00:39:28,939 It's a rough week, but I mean, 1103 00:39:28,939 --> 00:39:31,608 Jon freakin' nailed everything here, 1104 00:39:31,608 --> 00:39:33,176 so yeah, I'm excited. Yeah. 1105 00:39:33,176 --> 00:39:34,811 [laughs] 1106 00:39:34,811 --> 00:39:36,947 So I wanna share something with you. 1107 00:39:36,947 --> 00:39:40,117 I lost my mom just a few years ago. 1108 00:39:40,117 --> 00:39:42,986 So it was not easy for me to come here 1109 00:39:42,986 --> 00:39:45,122 and pick on you and your decisions. 1110 00:39:45,122 --> 00:39:47,190 It was not an easy thing for me to do. 1111 00:39:47,190 --> 00:39:49,893 You remind me of my mom a little bit. 1112 00:39:49,893 --> 00:39:52,029 So this was not easy for me. 1113 00:39:52,029 --> 00:39:54,031 So I hope you know everything I said to you 1114 00:39:54,031 --> 00:39:55,666 I said out of love... 1115 00:39:55,666 --> 00:39:56,967 - Oh, I know. Yeah. - ...out of respect 1116 00:39:56,967 --> 00:39:59,670 and to help you and look at what we did. 1117 00:39:59,670 --> 00:40:01,038 - I know. - Yeah, yeah, they're good. 1118 00:40:01,038 --> 00:40:02,572 - Are you proud? - I am. 1119 00:40:02,572 --> 00:40:04,041 Yeah. I am. I have... 1120 00:40:04,041 --> 00:40:05,142 Are you feeling you're set up to succeed? 1121 00:40:05,142 --> 00:40:06,510 I am. Yeah, I do. Yeah. 1122 00:40:06,510 --> 00:40:08,045 Well, my work is done. 1123 00:40:08,045 --> 00:40:09,546 Now it's all up to you. Congratulations, buddy. 1124 00:40:09,546 --> 00:40:10,881 You got this, don't you? 1125 00:40:10,881 --> 00:40:12,549 Oh, yup, got it rock and rolling. 1126 00:40:12,549 --> 00:40:14,084 And, and you got peace in the family again. 1127 00:40:14,084 --> 00:40:15,519 I'm good. 1128 00:40:15,519 --> 00:40:16,820 That's a good thing too, isn't it? 1129 00:40:16,820 --> 00:40:18,121 Absolutely, sir. I'm [indistinct] 1130 00:40:18,121 --> 00:40:20,924 - So a little group hug? - Oh, for sure. 1131 00:40:20,924 --> 00:40:22,592 - Ah, congratulations. - Oh, thank you so much. 1132 00:40:22,592 --> 00:40:23,860 - I wish you all the very best. - Thank you. 1133 00:40:23,860 --> 00:40:25,462 - both: Thank you. - Goodnight. 1134 00:40:25,462 --> 00:40:26,596 - Thank you, Jon. - Goodnight, everybody. 1135 00:40:36,740 --> 00:40:39,776 [upbeat music] 1136 00:40:46,149 --> 00:40:47,918 announcer: Promotional consideration provided by 1137 00:40:47,918 --> 00:40:49,686 Harbortouch, PathSpot, Partender, Orange Door, 1138 00:40:49,686 --> 00:40:51,488 Draft Medic, Tektronics, LoweGear, 1139 00:40:51,488 --> 00:40:53,490 The American Clean, LLC, Grand Theming, 1140 00:40:53,490 --> 00:40:55,058 Signs Now of Brandon, One Stone, 1141 00:40:55,058 --> 00:40:56,000 The Barterhouse Ybor, and Ersi.