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Uh...
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[upbeat music]
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narrator: For over 30 years,
Jon Taffer has traveled
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the country saving hundreds
of bars from failure and ruin.
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The past two years
are unlike anything
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I've seen in our industry,
but we're bouncing back.
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People are going out again and
restaurants need to get ready.
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narrator: Now, Jon is faced
with a new set of problems.
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There are supply chain issues.
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Why are we out of this shit?
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Staffing shortages.
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Every week, we get a new staff.
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We have to crash course 'em.
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And consistent health concerns.
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G's can't fail.
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It just can't.
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narrator: So now,
Jon is back out on the road
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00:00:53,453 --> 00:00:55,822
and heading to
Peachtree Corners, Georgia
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to rescue Confetti's
Bar and Grill.
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This is a new era
for our country,
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so we need to raise the bar
and rise to these challenges.
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narrator: In 2018, Scott Cohen
fulfilled a lifelong dream
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of owning a bar and bought
Confetti's Bar and Grill.
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I was diagnosed
early on with, uh,
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severe autoimmune disorder,
and it was debilitating
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to the point of being bedridden
for about a decade.
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Physically, I'm at about 80%,
I still struggle with it.
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It's not anything
that'll ever go away completely.
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Sanitized and rinsed, right?
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This bar was my opportunity
to not just catch up in life,
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but to try to get ahead.
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narrator: Unemployed
and lacking savings,
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Scott enlisted the help
of his father
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to purchase the bar.
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My father at the time
thought I was crazy.
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He knows that bars
and restaurants
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have a high failure rate
and he tried to convince me
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to do something else
but I was stubborn and adamant
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that this was what I wanted.
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Eventually, he relented
and he helped me with it.
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He battled prostate cancer
for eight years.
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My father's
life insurance expired
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six months before he passed.
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So, he had taken
a small portion of it out early
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to help me buy this place.
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My father passed
a couple years ago,
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and I just--I want my dad
to be proud of what I've done.
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That's really important to me.
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narrator: Motivated to make
his late father proud,
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Scott jumped into
the business with passion.
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I think we're good to go.
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narrator: And things
started off
strong for Confetti's.
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[upbeat music]
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both: Cheers.
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Cheers.
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Confetti's is the best and worst
dive bar in Peachtree Corners.
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Our theme here is pretty
much do whatever you want.
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all: Body shots! Body shots!
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We have poker, we have pool,
we have karaoke.
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If there's anything
you're looking for in a bar,
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you can pretty much
find it here.
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We can do shots.
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- You wanna do shots?
- Let's do shots.
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Let's do shots.
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narrator: But inexperienced
Scott was more focused
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on the social aspects
of owning a bar
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than learning how to run it.
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Our number one problem
at this bar is Scott.
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Because Scott
doesn't run shit in here.
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Good Hass.
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The char grill is acting weird.
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Yeah. What else is new?
At least, it turns on.
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Scott is a very much
absentee owner.
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- Yes.
- I'm working.
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He is not all that involved.
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Scott, as an owner,
he's a little hands off.
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The inmates
run the asylum, I think.
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He lets his girls run over him.
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narrator: And the quality
of service and product
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at Confetti's
has suffered as a result.
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This beer cooler
does not work at all.
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The bar is burnt.
It's been carved into.
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That's our table.
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I have zero
business experience.
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I've never been in the service
industry, never bartended,
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never served, never been
in the kitchen before this.
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And this falls on you.
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I don't know how to run a bar.
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narrator: And now,
Scott is slipping
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further and further into debt.
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We're losing at least
four grand every month.
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Total current debt
is about $75,000.
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narrator: And everything
is on the line.
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That weighs on me every day.
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This bar has six months
before I have to shut down.
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narrator: Before Confetti's
is forced to close,
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Scott has agreed to pull back
the doors, bust open the books,
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and make a call
for help to Bar Rescue.
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And the success of this bar
is everything to me.
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It proves that
I can succeed in life
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the way my father
always told me I could.
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It allows me to support
my family that I have left.
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Jon Taffer, please help us
with this bar.
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We will drown without you.
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- Good to see you, buddy.
- Good to see you.
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narrator: For the kitchen,
Jon brings in Jason Santos,
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one of Boston's most creative
and charismatic chefs.
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Chef Santos is a published
cookbook author,
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as well as owner and operator
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of five successful restaurants
in the greater New England
area.
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So, here we are
in Atlanta, Georgia.
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- Confetti's.
- Yeah.
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When you see
the name "Confetti",
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don't you think party bar?
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Yeah, I see vibrancy, and fun,
and a good time, and confetti.
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Uh, a celebration almost.
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So, the brand says one thing.
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Right.
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What does the bar say to you?
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Oh, that's the opposite
of confetti.
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It's brown.
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The name doesn't match the bar.
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That's the first thing
that we see.
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Wait. Don't go home
and go to bed either.
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Who am I supposed to drink with
if you leave?
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Like, I have to be here.
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Oh, boy.
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So, this bar was bought
by Scott.
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There, Scott sitting right there
with a beer in his hand.
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Scott's father had cancer.
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Uh-hmm.
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He cashed in his insurance
policy while he was alive.
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[sighs]
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So with his cashed in
insurance money from his father
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while his father
was still alive,
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he bought this bar.
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His father then dies
a few months later.
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Scott now owns the bar.
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He's losing
about $4,000 a month.
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He has enough money to make it
another couple of months.
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Already, Scott's drinking.
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Over there at the bar,
that's Bianca.
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She's the manager.
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And she's sitting.
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And drinking.
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At the door is Monster.
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- Monster?
- Ex-wrestler.
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Oh, wow. Well it makes sense.
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Wow. They're all drinking.
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So, they're all drinking
right now.
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There's Hassan. He's the cook.
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Uh-hmm.
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Yeah, baby.
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Ooh, I wore half of that one.
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And there,
the bartender is Helen.
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Who's Monster's wife.
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Gotcha.
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[sighs] So close.
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So, for recon tonight,
you know,
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- I love my radio people.
- You do.
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I got JJ and Dallas
from 101-FIVE Country.
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They know this town.
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There's Dallas and JJ.
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narrator: Jon's spies enter
Confetti's Bar and Grill.
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A 4,000 square foot space
with a long L-shaped bar,
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a small stage, and an
underutilized dance floor.
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Hi, guys. Hey.
What can I get you?
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I am gonna have a margarita.
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- Margarita?
- Yes.
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- Do you need salt and lime?
- Little salt, lot of lime.
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I got you, babe. And for you?
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An old fashioned would be great.
Thank you.
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- Oh, okay. I got you.
- Appreciate it.
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All righty. So there they are.
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Here we go.
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All right, Bianca,
I'm asking you
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the million dollar question.
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Old fashioned.
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We don't do it.
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- We don't do it?
- No.
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- We don't have the stuff?
- No.
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Okay.
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00:07:30,936 --> 00:07:33,071
All right. We do not have
the stuff for an old fashioned.
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So, is there something else
I can make you, hon?
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Something in that realm.
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00:07:37,175 --> 00:07:38,944
- Like, um, a whiskey sour.
- Yeah.
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00:07:38,944 --> 00:07:40,946
- Whiskey sour would be great.
- Whiskey sour, I got you, babe.
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00:07:40,946 --> 00:07:43,415
Okay. But she's making it
in the metal mixing cup.
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So, she can't do it right now.
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00:07:44,950 --> 00:07:47,352
There's nothing she can do
to correct this.
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Triple sec.
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00:07:48,654 --> 00:07:50,188
- Over poured that, right?
- Yeah.
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00:07:50,188 --> 00:07:51,623
There--is that lime juice?
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00:07:51,623 --> 00:07:52,958
Like, that's that fake
lime juice.
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00:07:52,958 --> 00:07:54,293
Oh, that's disgusting.
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00:07:56,161 --> 00:07:57,396
Two metal cups.
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00:08:02,267 --> 00:08:04,970
What is that? Is that a bug
coming up in that glass?
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00:08:04,970 --> 00:08:06,572
- See that?
- Yeah.
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00:08:06,572 --> 00:08:08,540
There's a spec of black.
Oh, there's a lot of specs.
200
00:08:08,540 --> 00:08:10,175
What's in that drink?
201
00:08:10,175 --> 00:08:11,543
Is it moving?
202
00:08:11,543 --> 00:08:12,945
Jesus.
203
00:08:12,945 --> 00:08:14,947
- Here we go, darlings.
- Thank you.
204
00:08:16,248 --> 00:08:17,983
What is that?
205
00:08:17,983 --> 00:08:19,384
I don't know.
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00:08:19,384 --> 00:08:21,253
Okay. I wanna know
what this is on my drink.
207
00:08:21,253 --> 00:08:23,188
Oh, my God.
You have an ecosystem.
208
00:08:23,188 --> 00:08:25,057
What is in that glass?
209
00:08:25,057 --> 00:08:27,326
Hey, there's something
floating around in this glass.
210
00:08:27,326 --> 00:08:28,660
And I don't know what it is.
211
00:08:28,660 --> 00:08:30,429
Oh, here let me remake it
for you, babe.
212
00:08:30,429 --> 00:08:31,663
- I'm sorry about that.
- Thank you.
213
00:08:31,663 --> 00:08:32,731
And let me remake this one.
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00:08:32,731 --> 00:08:34,099
Yeah, I see it in there.
215
00:08:34,099 --> 00:08:35,100
I don't know
what the heck that is.
216
00:08:35,100 --> 00:08:36,568
I don't know what that is.
217
00:08:36,568 --> 00:08:38,303
I'm not sure Scott
has any motivation
218
00:08:38,303 --> 00:08:39,705
- to do much of anything.
- Yeah.
219
00:08:39,705 --> 00:08:41,073
How many restaurants
you have now?
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00:08:41,073 --> 00:08:42,140
I have five restaurants
right now.
221
00:08:42,140 --> 00:08:43,241
- Five restaurants?
- Yeah.
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00:08:43,241 --> 00:08:44,710
- Good for you, buddy.
- Yeah.
223
00:08:44,710 --> 00:08:46,345
He can't run this one
restaurant being there
224
00:08:46,345 --> 00:08:47,980
while you're running
five sitting here?
225
00:08:47,980 --> 00:08:49,014
Yeah.
226
00:08:54,286 --> 00:08:55,587
That one looks a little better.
227
00:08:55,587 --> 00:08:56,622
- Okay.
- I'm sorry.
228
00:08:56,622 --> 00:08:58,223
- Thank you.
- You're welcome.
229
00:08:58,223 --> 00:08:59,691
All right. Let's see.
230
00:09:03,095 --> 00:09:04,229
And?
231
00:09:05,364 --> 00:09:07,265
It's just full of sour mix.
232
00:09:07,265 --> 00:09:10,268
Like, I don't even taste
tequila in it.
233
00:09:10,268 --> 00:09:12,337
- Can we order some food?
- What can I get for you?
234
00:09:12,337 --> 00:09:13,538
The 10 mile
buffalo wings, please.
235
00:09:13,538 --> 00:09:15,273
- Mile? Okay.
- And then we're gonna do
236
00:09:15,273 --> 00:09:16,675
the confetti burger.
237
00:09:16,675 --> 00:09:18,210
All right, let me get those in.
238
00:09:21,046 --> 00:09:22,581
What do you think
of the kitchen, chef?
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00:09:22,581 --> 00:09:24,483
I mean, this kitchen
honestly, from afar,
240
00:09:24,483 --> 00:09:26,385
it just--it looks abysmal.
241
00:09:26,385 --> 00:09:28,720
It's dirty. It's dusty.
It's cluttered.
242
00:09:28,720 --> 00:09:30,756
And I mean, it's--
there's grease everywhere.
243
00:09:30,756 --> 00:09:32,190
- It's horrible.
- This place
244
00:09:32,190 --> 00:09:34,192
- has no apparent standards.
- Nothing.
245
00:09:35,193 --> 00:09:36,762
All righty.
246
00:09:36,762 --> 00:09:39,431
So, now we got the raw chicken
all over that glove.
247
00:09:39,431 --> 00:09:40,766
Oh, yeah. That's nice
and disgusting right there.
248
00:09:40,766 --> 00:09:43,201
Just from raw,
right in the fryer?
249
00:09:43,201 --> 00:09:45,037
Oh, is he gonna grab
that handle with that glove?
250
00:09:45,037 --> 00:09:47,539
I wanna see it--
oh, there he goes.
251
00:09:49,174 --> 00:09:50,609
B, can we get drunk tonight?
252
00:09:50,609 --> 00:09:52,110
I don't have a [bleep] choice.
253
00:09:52,110 --> 00:09:53,712
What else do we do?
254
00:09:53,712 --> 00:09:55,781
You know what, let's go inside
and do our own recon together.
255
00:09:55,781 --> 00:09:57,149
All right. All right.
256
00:10:00,118 --> 00:10:01,286
Cheers.
257
00:10:01,286 --> 00:10:02,721
Oh, are we drinking now?
258
00:10:02,721 --> 00:10:05,290
Don't you take that over there.
You come here.
259
00:10:05,290 --> 00:10:07,693
No, you, you come here
and you take the shot with me.
260
00:10:07,693 --> 00:10:12,631
[suspenseful music]
261
00:10:14,533 --> 00:10:16,101
Cheers.
262
00:10:16,101 --> 00:10:17,703
both: Cheers.
- Cheers on all of the...
263
00:10:19,471 --> 00:10:21,239
- Scott? Come with me.
- Yeah.
264
00:10:21,239 --> 00:10:23,341
[suspenseful music]
265
00:10:23,341 --> 00:10:25,043
I should've got a double.
266
00:10:27,179 --> 00:10:30,082
[suspenseful music]
267
00:10:30,082 --> 00:10:32,317
You come over and you get
some chicken, right?
268
00:10:32,317 --> 00:10:33,852
- Yeah.
- And with your left hand,
269
00:10:33,852 --> 00:10:35,854
you pull that chicken
out of the bag, right?
270
00:10:35,854 --> 00:10:38,223
And you put it
into the frying basket
271
00:10:38,223 --> 00:10:40,092
which is up high, correct?
272
00:10:40,092 --> 00:10:41,259
Yes.
273
00:10:41,259 --> 00:10:42,694
You put the chicken
in the basket.
274
00:10:42,694 --> 00:10:45,130
Raw chicken juice all over
your glove, right?
275
00:10:45,130 --> 00:10:46,565
Uh-huh.
276
00:10:46,565 --> 00:10:48,867
And with that same hand
you picked up the basket,
277
00:10:48,867 --> 00:10:50,302
and put it in the oil.
278
00:10:50,302 --> 00:10:51,536
- So now--
- No. No. That I didn't do.
279
00:10:51,536 --> 00:10:53,438
I'll show it to you!
I got it on video.
280
00:10:53,438 --> 00:10:56,708
Now, there's raw chicken juice
all over this, Scott.
281
00:10:56,708 --> 00:10:59,511
What happens when your customers
eat raw chicken?
282
00:10:59,511 --> 00:11:01,179
They get sick.
They'll get salmonella.
283
00:11:01,179 --> 00:11:03,248
- Hospital sick, right?
- Yeah.
284
00:11:03,248 --> 00:11:05,784
This guy is gonna
[bleep] kill somebody.
285
00:11:09,634 --> 00:11:11,503
Jason, what do we have here?
286
00:11:11,503 --> 00:11:13,739
How about this?
How does this look?
287
00:11:13,739 --> 00:11:14,773
Nice, huh?
288
00:11:15,741 --> 00:11:17,309
How about these?
289
00:11:18,610 --> 00:11:19,644
Touch that.
290
00:11:20,812 --> 00:11:21,880
It's dirty.
291
00:11:21,880 --> 00:11:23,882
- You wanna eat off that?
- No.
292
00:11:23,882 --> 00:11:26,485
What about this one?
293
00:11:26,485 --> 00:11:27,986
You wanna eat this?
Look at this.
294
00:11:27,986 --> 00:11:29,654
No.
295
00:11:29,654 --> 00:11:31,356
What do you say, Scott?
You've been very quiet.
296
00:11:31,356 --> 00:11:33,358
Now, it's time for you
to say something.
297
00:11:33,358 --> 00:11:34,693
We're gonna--we're gonna
roll our sleeves up.
298
00:11:34,693 --> 00:11:35,827
We're gonna get this spotless
299
00:11:35,827 --> 00:11:36,862
and we're gonna make sure
it works.
300
00:11:36,862 --> 00:11:37,863
And I'm gonna get this spotless.
301
00:11:37,863 --> 00:11:38,930
[stammering] I got--
302
00:11:38,930 --> 00:11:40,599
- "We?"
- Yeah,
303
00:11:40,599 --> 00:11:41,800
- I'm gonna do it with him.
- Why don't you tell him
304
00:11:41,800 --> 00:11:44,269
what the [bleep] to do
and be a boss?
305
00:11:44,269 --> 00:11:46,938
Isn't that why
you're in this jam?
306
00:11:46,938 --> 00:11:48,607
- Probably, yeah.
- 'Cause you're too soft?
307
00:11:48,607 --> 00:11:49,808
- I think so.
- Okay.
308
00:11:49,808 --> 00:11:51,009
Well, you just saw him
309
00:11:51,009 --> 00:11:53,645
potentially get
your customer sick.
310
00:11:53,645 --> 00:11:54,880
You see that
he's one of the reasons
311
00:11:54,880 --> 00:11:56,915
why you're losing
money here, correct?
312
00:11:56,915 --> 00:11:58,517
- Yes.
- Are you angry?
313
00:11:58,517 --> 00:11:59,818
I am.
314
00:11:59,818 --> 00:12:02,654
Well, then tell him
you're [bleep] angry!
315
00:12:02,654 --> 00:12:05,424
Hass, you got to [bleep]
clean this shit up, man.
316
00:12:05,424 --> 00:12:07,559
I will let you go.
I promise you.
317
00:12:07,559 --> 00:12:09,795
No. This is your life, Scott.
318
00:12:09,795 --> 00:12:11,463
- Yeah.
- Fight for it!
319
00:12:11,463 --> 00:12:13,064
- Are you angry?
- I am angry!
320
00:12:13,064 --> 00:12:14,499
Then act that way.
321
00:12:14,499 --> 00:12:16,468
Look him in the eyes!
322
00:12:16,468 --> 00:12:19,004
I'm angry, Hass.
I'm [bleep] angry.
323
00:12:19,004 --> 00:12:21,807
- I don't want this.
- I got you.
324
00:12:21,807 --> 00:12:24,075
And if he doesn't
make it better, what happens?
325
00:12:24,075 --> 00:12:25,577
Then I will fire you.
326
00:12:25,577 --> 00:12:26,611
All right.
327
00:12:27,946 --> 00:12:29,681
So, what are you doing tonight?
328
00:12:29,681 --> 00:12:31,750
- Cleaning.
- You bet your ass you are.
329
00:12:31,750 --> 00:12:33,051
Show me some pride tomorrow.
330
00:12:33,051 --> 00:12:34,453
Clean this [bleep] place.
331
00:12:34,453 --> 00:12:36,988
Scott, let's go.
We're not done yet.
332
00:12:40,091 --> 00:12:41,993
Okay. Comp everybody's drink.
333
00:12:41,993 --> 00:12:43,328
Done.
334
00:12:43,328 --> 00:12:44,729
Give them back their money.
335
00:12:44,729 --> 00:12:46,431
Close this place down.
336
00:12:46,431 --> 00:12:47,799
You know what
you're doing tonight?
337
00:12:47,799 --> 00:12:49,534
You're cleaning
this frickin' bar.
338
00:12:49,534 --> 00:12:50,802
- Okay.
- Spotless.
339
00:12:50,802 --> 00:12:52,070
No problem.
340
00:12:52,070 --> 00:12:53,405
When I come back here
tomorrow morning,
341
00:12:53,405 --> 00:12:54,873
if this bar isn't clean,
I leave.
342
00:12:54,873 --> 00:12:56,107
Done.
343
00:12:56,107 --> 00:12:57,709
If that kitchen
isn't clean, I leave.
344
00:12:57,709 --> 00:12:59,377
And if I leave
what happens to you?
345
00:12:59,377 --> 00:13:00,645
We fail.
346
00:13:00,645 --> 00:13:02,013
You fail and you lose what?
Everything!
347
00:13:02,013 --> 00:13:03,114
Everything that matters.
348
00:13:03,114 --> 00:13:05,684
Okay. So his life
is on the line.
349
00:13:05,684 --> 00:13:06,751
Understood.
350
00:13:06,751 --> 00:13:08,854
Come on!
351
00:13:08,854 --> 00:13:10,522
God.
352
00:13:10,522 --> 00:13:12,491
Just, uh, everything
that's open right now.
353
00:13:12,491 --> 00:13:13,859
- Put it on the spill.
- Just hundred percent covered?
354
00:13:13,859 --> 00:13:14,860
- Yeah. No. Put it--
- Put it all on the spill?
355
00:13:14,860 --> 00:13:16,061
Re-ring it on the spill.
356
00:13:16,061 --> 00:13:17,529
- Okay.
- That way we get accounted for.
357
00:13:17,529 --> 00:13:18,730
- I got you.
- It's a lot more intense
358
00:13:18,730 --> 00:13:19,798
than I thought it would be.
359
00:13:19,798 --> 00:13:21,700
I'm not doing my job.
360
00:13:21,700 --> 00:13:23,435
Everyone in here
is not doing their job,
361
00:13:23,435 --> 00:13:25,070
which means
I'm not doing my job.
362
00:13:25,070 --> 00:13:27,038
Because my job is to make sure
they're doing their job.
363
00:13:27,038 --> 00:13:29,741
So, at the end of the day,
this all falls on me.
364
00:13:31,009 --> 00:13:32,844
- Good, baby?
- Yeah.
365
00:13:32,844 --> 00:13:36,781
So, I'm gonna be here all night
to make sure that it's right.
366
00:13:36,781 --> 00:13:39,784
Scrub everything,
[bleep] get it cleaned.
367
00:13:39,784 --> 00:13:41,786
We got this, Scott.
We're gonna improve it.
368
00:13:41,786 --> 00:13:43,154
- I know.
- It's gonna get better.
369
00:13:43,154 --> 00:13:45,690
I feel all right.
I ain't mad at all.
370
00:13:45,690 --> 00:13:46,925
He made some good points.
371
00:13:46,925 --> 00:13:48,059
I like to clean.
372
00:13:48,059 --> 00:13:49,528
So, I ain't worried about that.
373
00:13:49,528 --> 00:13:50,695
It's gonna probably be
a couple hours.
374
00:13:50,695 --> 00:13:53,398
[suspenseful music]
375
00:13:53,398 --> 00:13:55,767
- This is crazy.
- A little bit.
376
00:13:55,767 --> 00:13:57,102
[bleep] me.
377
00:14:00,038 --> 00:14:03,575
[acoustic music]
378
00:14:05,911 --> 00:14:07,145
- [yawns]
- Yeah.
379
00:14:07,145 --> 00:14:08,547
I feel that same way too.
380
00:14:08,547 --> 00:14:10,448
[laughter]
381
00:14:10,448 --> 00:14:13,084
Definitely feeling
a little tired today.
382
00:14:13,084 --> 00:14:14,586
We were here for several hours,
383
00:14:14,586 --> 00:14:16,655
scrubbing, cleaning everything
384
00:14:16,655 --> 00:14:19,190
we could possibly clean
behind that bar.
385
00:14:19,190 --> 00:14:20,559
I hope it's enough.
386
00:14:20,559 --> 00:14:22,027
I really do.
387
00:14:22,027 --> 00:14:23,728
I need you to understand
that this is--this is it
388
00:14:23,728 --> 00:14:26,498
like we're doing better,
period, end of story.
389
00:14:26,498 --> 00:14:27,799
I got you.
390
00:14:27,799 --> 00:14:30,201
I'm definitely beaten down
from last night,
391
00:14:30,201 --> 00:14:31,736
like, it was very intense.
392
00:14:31,736 --> 00:14:33,038
Hey, Mom.
393
00:14:33,038 --> 00:14:35,473
- How's it going?
- We're here.
394
00:14:35,473 --> 00:14:36,708
Some of the stuff I saw,
395
00:14:36,708 --> 00:14:38,009
some of the way
we're preparing food,
396
00:14:38,009 --> 00:14:40,111
some of the cleaning
that hadn't been done.
397
00:14:40,111 --> 00:14:41,980
Our customers
deserve better than that.
398
00:14:44,849 --> 00:14:46,518
- Hello.
- How are you, sir?
399
00:14:46,518 --> 00:14:47,786
Hello.
400
00:14:47,786 --> 00:14:49,921
If there's anything
that infuriates me,
401
00:14:49,921 --> 00:14:52,891
it's a bar owner
not managing a kitchen
402
00:14:52,891 --> 00:14:54,793
and serving spoiled food.
403
00:14:54,793 --> 00:14:57,495
So today, I gotta
figure out who knows what.
404
00:14:57,495 --> 00:14:59,064
So I can start
training people here.
405
00:14:59,064 --> 00:15:00,198
What's your name?
406
00:15:00,198 --> 00:15:01,633
- Melissa.
- And what do you do?
407
00:15:01,633 --> 00:15:03,768
I bartend and manage daytime.
408
00:15:03,768 --> 00:15:04,970
- Daytime?
- Uh-hmm.
409
00:15:04,970 --> 00:15:06,204
- Hi.
- Hi, I'm Mindy.
410
00:15:06,204 --> 00:15:07,739
I'm Scott's mom.
411
00:15:07,739 --> 00:15:09,107
I can see the resemblance.
Nice to meet you.
412
00:15:09,107 --> 00:15:10,909
- [laughs] Nice to meet you.
- Okay.
413
00:15:10,909 --> 00:15:12,677
What I'm gonna do right now
you're gonna sweat like bullets
414
00:15:12,677 --> 00:15:13,945
while I do this.
415
00:15:13,945 --> 00:15:15,580
But I wanna talk to Mindy
for a little bit.
416
00:15:15,580 --> 00:15:17,048
Just you and I, can we do that?
417
00:15:17,048 --> 00:15:18,984
- Sure. Sure.
- Great. Come on over.
418
00:15:18,984 --> 00:15:21,720
Clearly, Scott isn't engaged.
419
00:15:21,720 --> 00:15:24,823
So I wanna talk to Mindy,
Scott's mom first,
420
00:15:24,823 --> 00:15:26,758
to sort of get the background.
421
00:15:26,758 --> 00:15:28,193
We gotta train the team.
422
00:15:28,193 --> 00:15:29,995
But my toughest mission
423
00:15:29,995 --> 00:15:32,697
is gonna be getting Scott
to step up.
424
00:15:32,697 --> 00:15:35,834
I think I know the story
of how Scott got into this.
425
00:15:35,834 --> 00:15:37,168
Yes.
426
00:15:37,168 --> 00:15:38,737
But I wanna make sure
so I wanted to hear it
427
00:15:38,737 --> 00:15:40,205
from you and confirm it.
428
00:15:40,205 --> 00:15:42,574
So you lost
your husband recently?
429
00:15:42,574 --> 00:15:44,809
Um, February 2019.
430
00:15:44,809 --> 00:15:46,611
And before he passed,
431
00:15:46,611 --> 00:15:48,913
he sold
his life insurance policy?
432
00:15:48,913 --> 00:15:51,249
We took what we could out of it
433
00:15:51,249 --> 00:15:53,618
and to help Scott
because, you know,
434
00:15:53,618 --> 00:15:55,286
Scott was sick
10 years in the bed.
435
00:15:55,286 --> 00:15:56,688
Yeah.
436
00:15:56,688 --> 00:15:58,857
How did he choose
to get in the bar?
437
00:15:58,857 --> 00:16:00,959
Scott stayed here
for three months,
438
00:16:00,959 --> 00:16:03,094
trying to understand
the business.
439
00:16:03,094 --> 00:16:04,863
He read everything he could.
440
00:16:04,863 --> 00:16:08,767
And he came to us and said,
"I wanna do this,"
441
00:16:08,767 --> 00:16:10,168
- and--
- And you bought it.
442
00:16:10,168 --> 00:16:11,736
Yeah.
443
00:16:11,736 --> 00:16:15,674
And my husband Marvin
after he saw Scott here
444
00:16:15,674 --> 00:16:17,976
and he was able to come here.
445
00:16:17,976 --> 00:16:19,711
He was really proud.
446
00:16:22,247 --> 00:16:23,915
He would be very proud,
447
00:16:23,915 --> 00:16:26,651
but he would want him
to go all the way.
448
00:16:26,651 --> 00:16:28,787
And that's what I'm hoping for.
449
00:16:28,787 --> 00:16:30,655
And that's why
I wanted to talk with you
450
00:16:30,655 --> 00:16:33,625
because I need to understand
what his capacities are.
451
00:16:33,625 --> 00:16:34,859
Is he lazy?
452
00:16:34,859 --> 00:16:36,094
Oh, my God. No.
453
00:16:36,094 --> 00:16:37,996
- Okay. So he's eager to work?
- Oh.
454
00:16:37,996 --> 00:16:39,297
And eager to learn?
455
00:16:39,297 --> 00:16:41,800
- Absolutely.
- Okay. Great.
456
00:16:41,800 --> 00:16:43,768
He's open for this.
He's really ready.
457
00:16:43,768 --> 00:16:44,936
Thanks.
458
00:16:44,936 --> 00:16:46,671
Okay.
459
00:16:46,671 --> 00:16:47,972
You wanna all come and talk?
460
00:16:47,972 --> 00:16:49,007
Yes.
461
00:16:49,007 --> 00:16:50,041
Come on over, everybody.
462
00:16:52,177 --> 00:16:55,213
You know, Scott,
I've learned a lot about you.
463
00:16:55,213 --> 00:16:57,782
Really, you and your dad
planned this out
464
00:16:57,782 --> 00:16:59,217
and bought this bar.
465
00:16:59,217 --> 00:17:00,351
Yeah.
466
00:17:00,351 --> 00:17:02,587
Before he passes away,
467
00:17:02,587 --> 00:17:05,256
he cashes in
some of his life insurance.
468
00:17:05,256 --> 00:17:07,225
He's worried
about his son Scott,
469
00:17:07,225 --> 00:17:09,861
who when he was younger
had some health issues.
470
00:17:09,861 --> 00:17:13,765
Opens this bar,
loses money every month.
471
00:17:13,765 --> 00:17:18,002
Imagine how he feels
every night going to sleep.
472
00:17:18,002 --> 00:17:19,838
How he feels waking up
every morning
473
00:17:19,838 --> 00:17:21,673
with this burden upon him.
474
00:17:21,673 --> 00:17:25,977
In a way he's trying to keep
his dad's legacy alive
475
00:17:25,977 --> 00:17:27,312
through this bar.
476
00:17:27,312 --> 00:17:29,948
That's why I got so pissed
at you last night.
477
00:17:29,948 --> 00:17:31,616
- You with me?
- Yes, sir.
478
00:17:31,616 --> 00:17:33,384
I didn't know Scott's history.
479
00:17:33,384 --> 00:17:34,385
I don't want nobody
losing money,
480
00:17:34,385 --> 00:17:36,020
not when I'm working for you.
481
00:17:36,020 --> 00:17:38,957
Last night while he was
cooking a brown hamburger,
482
00:17:38,957 --> 00:17:42,193
you were playing
a videogame and drinking.
483
00:17:42,193 --> 00:17:43,862
I didn't even know
who the hell you were.
484
00:17:43,862 --> 00:17:45,797
I didn't even know
if a manager was here.
485
00:17:45,797 --> 00:17:48,333
If you have a drink
in this building ever again,
486
00:17:48,333 --> 00:17:49,734
Scott, what happens?
487
00:17:49,734 --> 00:17:50,935
I'll have to fire her.
488
00:17:50,935 --> 00:17:51,936
On the spot.
489
00:17:51,936 --> 00:17:53,805
Understood?
490
00:17:53,805 --> 00:17:55,807
What should you be managing?
491
00:17:55,807 --> 00:17:57,342
- The bar.
- The bar.
492
00:17:57,342 --> 00:17:58,843
- What about the kitchen?
- I don't manage the kitchen.
493
00:17:58,843 --> 00:17:59,878
You have nothing to do
with the kitchen?
494
00:17:59,878 --> 00:18:01,079
No.
495
00:18:01,079 --> 00:18:03,414
- So if you are not here...
- Yeah.
496
00:18:03,414 --> 00:18:06,217
...she has no authority
to deal with kitchen issues.
497
00:18:06,217 --> 00:18:07,952
He has no involvement
in the bar.
498
00:18:07,952 --> 00:18:09,420
Guys, I've been doing this
40 years.
499
00:18:09,420 --> 00:18:11,022
This does not work.
500
00:18:12,257 --> 00:18:13,758
So who's the manager?
501
00:18:13,758 --> 00:18:15,660
Melissa's dayshift,
Bianca's nightshift.
502
00:18:15,660 --> 00:18:16,861
Do you know how
to manage a kitchen?
503
00:18:16,861 --> 00:18:17,862
No.
504
00:18:17,862 --> 00:18:19,130
So why is she here?
505
00:18:19,130 --> 00:18:22,033
[suspenseful music]
506
00:18:28,303 --> 00:18:29,971
So who's the Manager?
507
00:18:29,971 --> 00:18:31,906
Melissa's dayshift,
Bianca's nightshift.
508
00:18:31,906 --> 00:18:33,074
Do you know how
to manage a kitchen?
509
00:18:33,074 --> 00:18:34,075
No.
510
00:18:34,075 --> 00:18:36,745
So why is she here?
511
00:18:36,745 --> 00:18:39,080
I have Hassan
handling the kitchen.
512
00:18:39,080 --> 00:18:40,648
Bianca handles
front of the house.
513
00:18:40,648 --> 00:18:41,850
We work together well.
514
00:18:41,850 --> 00:18:43,284
A restaurant needs a leader.
515
00:18:43,284 --> 00:18:44,686
- Okay.
- It needs somebody
516
00:18:44,686 --> 00:18:46,354
who's in charge all the time.
517
00:18:46,354 --> 00:18:49,190
And you need
to be that leader, Scott.
518
00:18:49,190 --> 00:18:51,593
Nothing that Jon Taffer said
was untrue.
519
00:18:51,593 --> 00:18:53,261
I'm a little overwhelmed.
520
00:18:53,261 --> 00:18:55,697
I think that it only
gets better from here.
521
00:18:55,697 --> 00:18:57,766
I think the worst of it
is probably over.
522
00:18:57,766 --> 00:19:00,668
And now we can correct
ourselves and correct the bar.
523
00:19:00,668 --> 00:19:03,304
I must ask you, Scott,
is this a charity or a business?
524
00:19:03,304 --> 00:19:05,206
It's a business.
525
00:19:05,206 --> 00:19:07,709
How many more months
can we go at this level?
526
00:19:07,709 --> 00:19:08,943
Three.
527
00:19:08,943 --> 00:19:10,311
He's running out of time.
528
00:19:10,311 --> 00:19:11,746
You with me?
529
00:19:11,746 --> 00:19:14,215
There's only so much money left.
530
00:19:14,215 --> 00:19:16,151
We're gonna give you
everything we've got
531
00:19:16,151 --> 00:19:18,119
to protect him and his legacy.
532
00:19:18,119 --> 00:19:20,188
You guys got to step up.
533
00:19:20,188 --> 00:19:22,957
Or they got
to step out Scott, correct?
534
00:19:22,957 --> 00:19:24,125
Yeah.
535
00:19:26,194 --> 00:19:28,263
All right. Let's go to work.
Let me get my experts in here.
536
00:19:28,263 --> 00:19:30,999
[upbeat music]
537
00:19:31,966 --> 00:19:33,268
How are you?
538
00:19:33,268 --> 00:19:34,702
Hi, Jon.
539
00:19:34,702 --> 00:19:36,704
- What a pleasure.
- Yeah, thank you.
540
00:19:36,704 --> 00:19:38,406
These are two
dear friends of mine.
541
00:19:38,406 --> 00:19:39,774
Nick Ortega.
542
00:19:39,774 --> 00:19:41,309
Great mixologist.
543
00:19:41,309 --> 00:19:43,778
narrator: For the bar,
Jon brings in Nick Ortega.
544
00:19:43,778 --> 00:19:45,413
With over 20 years' experience
545
00:19:45,413 --> 00:19:47,182
in the food
and beverage industry,
546
00:19:47,182 --> 00:19:48,883
Nick gets consulted for some
547
00:19:48,883 --> 00:19:50,852
of the largest spirit brands
in the country,
548
00:19:50,852 --> 00:19:53,354
and created cocktails
for major entertainment
549
00:19:53,354 --> 00:19:56,157
award shows and events.
550
00:19:56,157 --> 00:19:57,792
- You guys ready to do this?
- Yeah.
551
00:19:57,792 --> 00:19:59,661
Okay. The next few days
are gonna be rough, okay?
552
00:19:59,661 --> 00:20:03,097
- Let's go to work.
- Let's do it.
553
00:20:03,097 --> 00:20:04,899
[upbeat music]
554
00:20:11,139 --> 00:20:12,273
What's happenin', everyone?
555
00:20:12,273 --> 00:20:13,675
- How are you?
- Hi.
556
00:20:13,675 --> 00:20:15,310
Heading into training today,
557
00:20:15,310 --> 00:20:17,378
I'm looking to see that
they actually clean the bar
558
00:20:17,378 --> 00:20:19,080
and see what kind
of skill set they have.
559
00:20:19,080 --> 00:20:20,682
So tell me about you, Bianca.
560
00:20:20,682 --> 00:20:22,717
Um, I've been here
for five years.
561
00:20:22,717 --> 00:20:24,953
And is that--but you drink
while you manage?
562
00:20:24,953 --> 00:20:28,223
Yes, I have.
563
00:20:28,223 --> 00:20:30,024
Every single person here
drinks at that bar.
564
00:20:30,024 --> 00:20:32,126
[laughs] Like...
565
00:20:32,126 --> 00:20:34,996
Scott, you know,
if she were to cut her finger,
566
00:20:34,996 --> 00:20:37,432
stubbed her toe,
that's an insurance liability?
567
00:20:37,432 --> 00:20:39,067
- Right.
- Not to mention
568
00:20:39,067 --> 00:20:40,368
some of the health hazards
you got happening here.
569
00:20:40,368 --> 00:20:42,003
Okay.
570
00:20:42,003 --> 00:20:45,006
Bianca definitely doesn't always
do her job to the T.
571
00:20:45,006 --> 00:20:46,241
And she's definitely
rude to people
572
00:20:46,241 --> 00:20:47,308
if she's in a bad mood.
573
00:20:47,308 --> 00:20:49,110
All right. Well,
574
00:20:49,110 --> 00:20:51,145
I don't know
what you can do physically.
575
00:20:51,145 --> 00:20:53,314
So we're gonna put you
on the spot.
576
00:20:53,314 --> 00:20:55,450
- And let's start with Melissa.
- All right.
577
00:20:55,450 --> 00:20:57,118
All right.
Let's get you back here.
578
00:20:57,118 --> 00:20:58,386
- What are we makin'?
- So multitasking
579
00:20:58,386 --> 00:20:59,854
is gonna be our theme here.
580
00:20:59,854 --> 00:21:01,089
Not to mention not having,
581
00:21:01,089 --> 00:21:02,457
uh, the standard cocktails
582
00:21:02,457 --> 00:21:03,925
- that should be in our arsenal.
- Uh-hmm.
583
00:21:03,925 --> 00:21:05,126
Whether it's an old fashioned,
584
00:21:05,126 --> 00:21:06,794
a proper whiskey sour.
585
00:21:06,794 --> 00:21:08,897
Uh, and in this case
the vodka Collins.
586
00:21:08,897 --> 00:21:11,232
As you do that, I'm gonna be
throwing questions at you.
587
00:21:11,232 --> 00:21:13,301
- All right.
- You guys can chime in too.
588
00:21:13,301 --> 00:21:15,970
We don't have
a training program.
589
00:21:15,970 --> 00:21:17,105
Melissa how's your dog today?
590
00:21:17,105 --> 00:21:18,506
Well, my dog is great today.
591
00:21:18,506 --> 00:21:19,941
- Thanks for asking.
- Why aren't you
592
00:21:19,941 --> 00:21:21,075
making the drink
at the same time?
593
00:21:21,075 --> 00:21:22,343
- Oh, sorry.
- Yeah.
594
00:21:22,343 --> 00:21:24,112
- I mean...
- That's right. There we go.
595
00:21:24,112 --> 00:21:26,347
What kind of dog you got?
596
00:21:26,347 --> 00:21:27,916
Does it get shaken?
597
00:21:27,916 --> 00:21:29,450
Does--are you asking me?
598
00:21:29,450 --> 00:21:31,519
So that is the most
thorough training
599
00:21:31,519 --> 00:21:33,087
we have ever had in this bar.
600
00:21:33,087 --> 00:21:35,023
[laughter]
601
00:21:36,491 --> 00:21:38,793
- All right. Uh, no.
- No.
602
00:21:38,793 --> 00:21:39,961
[laughter]
603
00:21:39,961 --> 00:21:41,229
- Damn it!
- That is not it.
604
00:21:41,229 --> 00:21:42,530
All right, you guys,
605
00:21:42,530 --> 00:21:45,033
I say we get into
the new drinks.
606
00:21:45,033 --> 00:21:47,402
We are gonna start
with a riff on a mule,
607
00:21:47,402 --> 00:21:49,804
one and a half ounce vodka.
608
00:21:51,339 --> 00:21:53,308
Orange ginger shrub.
609
00:21:53,308 --> 00:21:55,476
Now this one half ounce.
610
00:21:55,476 --> 00:21:57,011
Finally add that ice.
611
00:21:57,011 --> 00:21:58,346
We're going to top it off
612
00:21:58,346 --> 00:22:00,782
with some premium ginger beer.
613
00:22:00,782 --> 00:22:04,085
Along with a lovely
orange peel garnish
614
00:22:04,085 --> 00:22:08,089
and we have our cocktail.
615
00:22:08,089 --> 00:22:09,524
- Nice.
- All right.
616
00:22:09,524 --> 00:22:11,092
- It's beautiful.
- It's that simple.
617
00:22:11,092 --> 00:22:12,226
All right, you guys.
Let's do this.
618
00:22:12,226 --> 00:22:13,261
Let's get to work.
619
00:22:15,296 --> 00:22:16,464
- Hi, guys.
- Hi.
620
00:22:16,464 --> 00:22:17,966
- Hi.
- How we doing?
621
00:22:17,966 --> 00:22:19,133
We have not officially met
either of you.
622
00:22:19,133 --> 00:22:20,468
- So what's your name?
- Melissa.
623
00:22:20,468 --> 00:22:22,136
- And you young lady?
- Bianca.
624
00:22:22,136 --> 00:22:24,238
So on a scale of one to ten,
no bullshit,
625
00:22:24,238 --> 00:22:25,540
how would you rate
the food here?
626
00:22:25,540 --> 00:22:27,208
I think a five or six.
627
00:22:27,208 --> 00:22:28,943
Got you.
So room for improvement?
628
00:22:28,943 --> 00:22:30,411
- Oh, absolutely.
- Okay.
629
00:22:30,411 --> 00:22:32,080
I know it's horrible
and I know it can be
630
00:22:32,080 --> 00:22:33,815
a lot better
and I need it to be better.
631
00:22:33,815 --> 00:22:35,516
Truth of the matter is
we can all be better.
632
00:22:35,516 --> 00:22:37,919
So for training today,
we need to make some good food.
633
00:22:37,919 --> 00:22:39,387
These guys haven't seen
good food
634
00:22:39,387 --> 00:22:41,289
in a very long time.
635
00:22:41,289 --> 00:22:44,025
All right, guys, so we're
gonna introduce one perfect,
636
00:22:44,025 --> 00:22:46,494
fresh, vibrant, amazing dish
637
00:22:46,494 --> 00:22:48,396
that we're gonna make
everything from scratch.
638
00:22:48,396 --> 00:22:50,431
A great idea for a good bar item
639
00:22:50,431 --> 00:22:53,101
that's very shareable
is a Baja fish taco.
640
00:22:53,101 --> 00:22:55,169
So I have two pieces
of cod here, you can see,
641
00:22:55,169 --> 00:22:56,838
which isn't very much.
642
00:22:56,838 --> 00:22:58,006
But with the breading,
it's gonna puff up
643
00:22:58,006 --> 00:22:59,407
therefore it's gonna look big,
644
00:22:59,407 --> 00:23:01,242
but really we're serving
four ounces.
645
00:23:01,242 --> 00:23:04,312
So we take the fish
and we just lightly coat it.
646
00:23:04,312 --> 00:23:05,613
We drop it in this batter.
647
00:23:05,613 --> 00:23:07,281
So this batter is unbelievable.
648
00:23:07,281 --> 00:23:09,217
It's almost
like a tempura batter.
649
00:23:09,217 --> 00:23:12,086
And so that's gonna cook fast,
three minutes.
650
00:23:12,086 --> 00:23:15,056
And so while that's cooking,
just gonna warm the tortillas,
651
00:23:15,056 --> 00:23:16,557
so we eat them
they don't fall apart.
652
00:23:16,557 --> 00:23:18,159
I'm gonna pull up my fish,
653
00:23:18,159 --> 00:23:19,927
and I'm gonna season it
right away.
654
00:23:19,927 --> 00:23:22,130
So we put a little cabbage
on a tortilla.
655
00:23:22,130 --> 00:23:26,334
Take our beautiful
super crunchy crispy cod.
656
00:23:26,334 --> 00:23:28,302
We're gonna do a little
bit of pico de gallo,
657
00:23:28,302 --> 00:23:31,039
some aioli,
micro baby cilantro here.
658
00:23:31,039 --> 00:23:32,640
- It's beautiful.
- It is beautiful.
659
00:23:32,640 --> 00:23:34,108
And that's the whole point.
660
00:23:34,108 --> 00:23:35,476
The point is
we wanna be super proud,
661
00:23:35,476 --> 00:23:36,644
people eat with their eyes.
662
00:23:36,644 --> 00:23:38,446
Oh, tacos are delicious.
663
00:23:38,446 --> 00:23:40,415
I love pico, so the pico
did great a thing for us
664
00:23:40,415 --> 00:23:42,383
because I've been trying
to get pico introduced to them
665
00:23:42,383 --> 00:23:43,851
for the longest.
666
00:23:45,386 --> 00:23:47,355
- That's good. You like it?
- Uh-hmm.
667
00:23:47,355 --> 00:23:48,990
The fish is perfect.
668
00:23:48,990 --> 00:23:50,558
It's definitely something
I would go eat.
669
00:23:50,558 --> 00:23:52,160
So I know everyone
that normally comes here
670
00:23:52,160 --> 00:23:53,394
will love it too.
671
00:23:53,394 --> 00:23:54,929
- What do you think?
- Wow!
672
00:23:54,929 --> 00:23:56,397
That is absolutely
the best thing
673
00:23:56,397 --> 00:23:57,899
that's ever come out
of this kitchen.
674
00:23:57,899 --> 00:23:59,167
[laughter]
675
00:23:59,167 --> 00:24:00,234
It's really good.
676
00:24:00,234 --> 00:24:01,369
So that's the dish
677
00:24:01,369 --> 00:24:02,503
we're gonna serve tonight.
678
00:24:02,503 --> 00:24:03,905
Let's get set up
679
00:24:03,905 --> 00:24:05,006
and let's do stress test, okay?
680
00:24:05,006 --> 00:24:06,074
- Yes.
- Thank you.
681
00:24:07,975 --> 00:24:12,413
[upbeat music]
682
00:24:12,413 --> 00:24:15,483
Multitask, sometimes doing
two at a time, three at a time.
683
00:24:15,483 --> 00:24:18,219
So flour, batter,
goes in the fryer.
684
00:24:18,219 --> 00:24:20,154
- I think we're getting close.
- Right.
685
00:24:20,154 --> 00:24:21,923
I think they're set up
pretty well.
686
00:24:21,923 --> 00:24:23,524
Everything's been
entered in the system.
687
00:24:23,524 --> 00:24:25,526
My goal today
is to get more comfortable
688
00:24:25,526 --> 00:24:27,428
in what I'm doing
and gain confidence
689
00:24:27,428 --> 00:24:29,230
in knowing that I can do this.
690
00:24:29,230 --> 00:24:31,299
We definitely need Scott
to be back there
691
00:24:31,299 --> 00:24:33,067
and making sure
that we are all on point.
692
00:24:35,970 --> 00:24:37,338
All right. Come on out, guys.
693
00:24:37,338 --> 00:24:38,539
Let's all talk
before we open up.
694
00:24:38,539 --> 00:24:40,208
Okay. So tonight is stress test,
695
00:24:40,208 --> 00:24:43,411
the whole point of a stress test
is to stress us.
696
00:24:43,411 --> 00:24:45,379
People are back
and going out again
697
00:24:45,379 --> 00:24:48,583
and tonight is the chance
to grab them and their business.
698
00:24:48,583 --> 00:24:51,452
So Scott, have you assigned
positions for everyone?
699
00:24:51,452 --> 00:24:53,588
Yeah. Helen and Bianca
are behind the bar,
700
00:24:53,588 --> 00:24:55,957
Melissa's managing,
Hassan's in the kitchen.
701
00:24:55,957 --> 00:24:58,459
I'm gonna, uh, go between
back and front of the house.
702
00:24:58,459 --> 00:25:01,262
I'll expedite food and also
assist bar if I need to.
703
00:25:01,262 --> 00:25:03,397
Great. Okay.
704
00:25:03,397 --> 00:25:04,999
- Go out. Let them in.
- Ready, guys?
705
00:25:04,999 --> 00:25:06,567
- Let's do this.
- We got it, girl.
706
00:25:06,567 --> 00:25:08,269
Let the fun begin.
707
00:25:08,269 --> 00:25:10,671
Ladies and gentlemen,
please come inside.
708
00:25:10,671 --> 00:25:12,173
[upbeat music]
709
00:25:12,173 --> 00:25:14,208
- Hey.
- What's up, guys?
710
00:25:14,208 --> 00:25:15,243
Oh, dang.
711
00:25:15,243 --> 00:25:17,245
Hi, guys. How are you?
712
00:25:17,245 --> 00:25:19,080
Great. I'm good with a mule.
713
00:25:19,080 --> 00:25:20,515
- A mule? Okay. And for you?
- A mule for me too.
714
00:25:20,515 --> 00:25:21,649
A mule for you as well?
715
00:25:21,649 --> 00:25:23,451
- Yeah.
- All right.
716
00:25:23,451 --> 00:25:24,552
I'll get the Confetti Burger.
717
00:25:24,552 --> 00:25:25,586
Confetti Burger?
718
00:25:25,586 --> 00:25:27,221
I'll also get the burger.
719
00:25:27,221 --> 00:25:29,190
And can I have
exactly the same thing?
720
00:25:29,190 --> 00:25:30,658
- What about you?
- [indistinct]
721
00:25:30,658 --> 00:25:32,693
- All right.
- Okay. Here we go, ladies.
722
00:25:32,693 --> 00:25:34,662
Now, why don't you put
your stopwatch on for me?
723
00:25:34,662 --> 00:25:36,564
I wanna see how long it takes
you to get a drink, okay?
724
00:25:36,564 --> 00:25:38,266
- Oh, okay.
- Thank you.
725
00:25:38,266 --> 00:25:40,168
- Too much.
- It's one ounce?
726
00:25:40,168 --> 00:25:43,104
- It's half ounce. Try again.
- Okay.
727
00:25:43,104 --> 00:25:44,772
Okay. So we got two of you guys
on one workstation.
728
00:25:44,772 --> 00:25:46,707
- That's right.
- So obviously, Bianca,
729
00:25:46,707 --> 00:25:49,277
- this doesn't work, correct?
- Yeah.
730
00:25:49,277 --> 00:25:50,545
So you're just gonna keep
tripping over each other
731
00:25:50,545 --> 00:25:52,647
- all night long.
- Yeah.
732
00:25:52,647 --> 00:25:54,348
What kind of wings? Garlic parm?
733
00:25:54,348 --> 00:25:56,050
Yeah. I wanna order fries too.
734
00:25:56,050 --> 00:25:58,219
A set of fries.
735
00:25:58,219 --> 00:25:59,554
- How we doing?
- A few orders in.
736
00:25:59,554 --> 00:26:01,489
- I've greeted people.
- Yeah.
737
00:26:01,489 --> 00:26:04,258
Told them to please be patient,
just waiting on drinks.
738
00:26:04,258 --> 00:26:06,327
Burger is miles away.
739
00:26:06,327 --> 00:26:09,197
Do you find it slightly
difficult to cook on this grill
740
00:26:09,197 --> 00:26:10,598
considering the lack of heat?
741
00:26:10,598 --> 00:26:12,466
- Yeah.
- Jon, nothing works.
742
00:26:12,466 --> 00:26:14,402
Where they keep the sheep in
and keep the grill warm.
743
00:26:14,402 --> 00:26:15,803
It's like boiling the burger.
744
00:26:15,803 --> 00:26:16,804
So half of this grill
doesn't work?
745
00:26:16,804 --> 00:26:18,139
No.
746
00:26:18,139 --> 00:26:19,240
This side doesn't even seem hot.
747
00:26:19,240 --> 00:26:20,374
- It's not.
- No.
748
00:26:20,374 --> 00:26:21,742
And I can't use the flattop
749
00:26:21,742 --> 00:26:23,444
because it doesn't keep
the temp.
750
00:26:23,444 --> 00:26:25,146
That's the only sort of
cooking surface you have now?
751
00:26:25,146 --> 00:26:26,547
- Uh, yes. Yes, sir.
- And it's not hot enough.
752
00:26:26,547 --> 00:26:28,316
It's gonna take
those burgers what?
753
00:26:28,316 --> 00:26:29,350
- Twenty-five minutes to cook?
- Forever.
754
00:26:29,350 --> 00:26:30,418
They're giant burgers.
755
00:26:30,418 --> 00:26:31,552
We're already screwed
756
00:26:31,552 --> 00:26:33,487
and we haven't even started.
757
00:26:33,487 --> 00:26:34,822
This is unbelievable.
758
00:26:34,822 --> 00:26:36,390
Is there something
I can get you?
759
00:26:36,390 --> 00:26:37,625
- Regular wings.
- We gotta be much
760
00:26:37,625 --> 00:26:39,126
faster than this. Let's go.
761
00:26:39,126 --> 00:26:40,795
Who's order did you just take?
762
00:26:40,795 --> 00:26:42,463
Just the two of you?
763
00:26:42,463 --> 00:26:44,065
- What did you order?
- Apple sour.
764
00:26:44,065 --> 00:26:45,499
Who else wants an apple sour?
765
00:26:45,499 --> 00:26:48,536
Anybody else?
One, two, make me four.
766
00:26:48,536 --> 00:26:50,137
One, two, three, four.
767
00:26:50,137 --> 00:26:51,706
Come on, let's move this
along here.
768
00:26:51,706 --> 00:26:54,141
So what--does
the second fryer not work?
769
00:26:54,141 --> 00:26:56,310
- No.
- You have 40 wings fired
770
00:26:56,310 --> 00:26:57,712
and eight French fries,
771
00:26:57,712 --> 00:26:59,447
so you can't fire
the French fries
772
00:26:59,447 --> 00:27:00,648
till wings are cooked?
773
00:27:01,749 --> 00:27:03,618
This what--this is what I...
774
00:27:03,618 --> 00:27:05,319
The general rule of thumb
is you wanna have
775
00:27:05,319 --> 00:27:06,854
the food out within 15 minutes.
776
00:27:06,854 --> 00:27:09,490
We're already at
11-minute ticket times.
777
00:27:15,838 --> 00:27:17,373
So you can't fire
the French fries
778
00:27:17,373 --> 00:27:19,041
till the wings are cooked.
779
00:27:19,041 --> 00:27:21,410
We're already at
11-minute ticket times,
780
00:27:21,410 --> 00:27:22,878
miles away from being done.
781
00:27:22,878 --> 00:27:24,780
How long have you been waiting?
782
00:27:24,780 --> 00:27:26,715
- It's been like 15 minutes.
- Fifteen minutes already?
783
00:27:26,715 --> 00:27:28,083
The food should be coming out
you would think.
784
00:27:28,083 --> 00:27:29,351
- Or drinks at least.
- At least.
785
00:27:29,351 --> 00:27:30,786
- Yeah.
- At least.
786
00:27:30,786 --> 00:27:32,020
We're running way behind.
787
00:27:32,020 --> 00:27:33,222
Yes, we are.
788
00:27:33,222 --> 00:27:34,323
Do you guys have a service bar
789
00:27:34,323 --> 00:27:36,058
or service bar tickets?
790
00:27:36,058 --> 00:27:37,326
We don't have anything
that prints out here.
791
00:27:37,326 --> 00:27:39,762
- You just call in?
- Yeah.
792
00:27:39,762 --> 00:27:42,197
Does anybody at a table
have a drink?
793
00:27:42,197 --> 00:27:43,999
- No.
- One table does.
794
00:27:43,999 --> 00:27:46,101
You guys do in the back,
don't you?
795
00:27:46,101 --> 00:27:47,936
- Yes.
- Are you gonna share those
796
00:27:47,936 --> 00:27:49,405
with everybody else?
797
00:27:49,405 --> 00:27:51,306
Nobody else
has a drink back there.
798
00:27:51,306 --> 00:27:53,409
Come on, guys.
We're never gonna get there
799
00:27:53,409 --> 00:27:55,310
- one at a time.
- Go, go, go, go, go, go!
800
00:27:55,310 --> 00:27:56,345
Come on, Scott.
801
00:27:57,813 --> 00:27:59,181
- It's bad. It's bad.
- Yeah.
802
00:27:59,181 --> 00:28:00,916
- Yeah.
- So they can't serve this room.
803
00:28:00,916 --> 00:28:02,184
There's only 40 people here.
Can you imagine
804
00:28:02,184 --> 00:28:03,786
- if it was full?
- Absolutely not.
805
00:28:03,786 --> 00:28:06,822
These poor girls
are set for failure.
806
00:28:06,822 --> 00:28:08,357
Drinks are being delivered here,
you know, they ordered first.
807
00:28:08,357 --> 00:28:09,525
No, I'm aware.
808
00:28:09,525 --> 00:28:11,326
I have eight mules I need made
809
00:28:11,326 --> 00:28:13,295
and I have one apple sour
I need made.
810
00:28:13,295 --> 00:28:15,164
I was waiting for them to call
the tix before I told them,
811
00:28:15,164 --> 00:28:16,965
because there's no point
in telling them their drink.
812
00:28:16,965 --> 00:28:19,234
The tables are being served
at a sequence, then?
813
00:28:19,234 --> 00:28:21,170
- They are.
- So, so, so think
814
00:28:21,170 --> 00:28:22,504
- how frustrated they are.
- Oh.
815
00:28:22,504 --> 00:28:24,473
What are you guys up to?
816
00:28:24,473 --> 00:28:26,008
18:40.
817
00:28:26,008 --> 00:28:27,776
You sir, I think
you owe them an apology.
818
00:28:27,776 --> 00:28:29,077
Guys, I'm sorry for this,
we're doing our best,
819
00:28:29,077 --> 00:28:31,180
but it's, it's not good enough.
820
00:28:31,180 --> 00:28:32,881
Thank you, guys.
I'm sorry again.
821
00:28:32,881 --> 00:28:36,018
Seventy wings need to be
in that one little fryer.
822
00:28:36,018 --> 00:28:37,820
- How we doing?
- So Jon, check this out.
823
00:28:37,820 --> 00:28:39,822
So first ticket in,
still hasn't got out.
824
00:28:39,822 --> 00:28:41,223
Fourteen minutes already,
825
00:28:41,223 --> 00:28:43,091
burgers miles away
from being cooked.
826
00:28:43,091 --> 00:28:45,394
He's got to fire fifty wings,
eight French fries--
827
00:28:45,394 --> 00:28:47,229
- So it's 80 now.
- --eight order of tacos,
828
00:28:47,229 --> 00:28:49,131
in one fryer because the other
fryer does not work.
829
00:28:49,131 --> 00:28:50,966
- Not this one.
- So, it's not even--
830
00:28:50,966 --> 00:28:52,501
- So it can't happen?
- No, it can't happen.
831
00:28:52,501 --> 00:28:54,002
- This is a joke.
- Scott needs to see this.
832
00:28:54,002 --> 00:28:55,337
I only can do what I can do.
833
00:28:55,337 --> 00:28:57,072
- Come on, Scott.
- Yes, sir.
834
00:28:57,072 --> 00:28:58,340
I want you to see
what's going on back here.
835
00:28:58,340 --> 00:28:59,942
This doesn't get to temperature,
836
00:28:59,942 --> 00:29:01,243
he can't really cook on it.
837
00:29:01,243 --> 00:29:03,145
Half of this doesn't work,
838
00:29:03,145 --> 00:29:05,147
this side, if you put
your hand in front of it,
839
00:29:05,147 --> 00:29:07,015
it's not even gonna get
to a sizzle.
840
00:29:07,015 --> 00:29:09,017
So these burgers are gonna take
a half hour to cook.
841
00:29:09,017 --> 00:29:10,452
Think about this.
We have no grill,
842
00:29:10,452 --> 00:29:11,887
we have no flat top.
843
00:29:11,887 --> 00:29:13,355
We don't have the second fryer.
844
00:29:13,355 --> 00:29:15,924
So, Scott, we can't succeed.
845
00:29:15,924 --> 00:29:17,459
We can't possibly succeed.
846
00:29:17,459 --> 00:29:19,294
And I beat the hell
out of him last night,
847
00:29:19,294 --> 00:29:21,230
and I should've
because the kitchen was dirty.
848
00:29:21,230 --> 00:29:22,297
- Yeah, you right.
- But tonight,
849
00:29:22,297 --> 00:29:23,899
none of this is on him.
850
00:29:23,899 --> 00:29:25,601
It's all on you.
So this kitchen is closed down.
851
00:29:25,601 --> 00:29:27,302
We're unable to serve
food tonight.
852
00:29:27,302 --> 00:29:29,371
Okay. I got it.
853
00:29:29,371 --> 00:29:31,573
Complete disorganization.
854
00:29:31,573 --> 00:29:33,509
None of the equipment
is working in the kitchen,
855
00:29:33,509 --> 00:29:35,244
I can't get any food out at all,
856
00:29:35,244 --> 00:29:36,378
I can't get drinks out.
857
00:29:36,378 --> 00:29:38,313
This one's gotta go.
858
00:29:38,313 --> 00:29:40,883
This business has
no leadership to lead it.
859
00:29:40,883 --> 00:29:43,151
Complete failure, 100%,
860
00:29:43,151 --> 00:29:45,287
this is gonna be a white flag.
861
00:29:45,287 --> 00:29:47,122
- Scott?
- Yes, sir.
862
00:29:47,122 --> 00:29:48,590
Listen up, everybody.
863
00:29:48,590 --> 00:29:50,225
I don't do this often
in Bar Rescue,
864
00:29:50,225 --> 00:29:52,961
- but I'm doing it tonight.
- Oh, no.
865
00:29:52,961 --> 00:29:56,064
[customers exclaiming]
866
00:29:56,064 --> 00:29:59,468
It's a white towel.
It's a white towel.
867
00:29:59,468 --> 00:30:02,104
This is one of the worst
failures I've ever had,
868
00:30:02,104 --> 00:30:04,172
as far as the business operation
is concerned.
869
00:30:04,172 --> 00:30:06,074
So, finish your drink
and get out of here
870
00:30:06,074 --> 00:30:07,643
so I can rip this place apart.
871
00:30:07,643 --> 00:30:09,211
Thank you, everybody.
872
00:30:09,211 --> 00:30:10,546
I apologize.
873
00:30:10,546 --> 00:30:12,447
Guys, I'm really sorry
874
00:30:12,447 --> 00:30:14,583
that it happened this way.
875
00:30:14,583 --> 00:30:16,385
We failed.
We failed in the kitchen,
876
00:30:16,385 --> 00:30:18,153
we failed behind the bar.
877
00:30:18,153 --> 00:30:19,955
But I know exactly
what I need to be doing
878
00:30:19,955 --> 00:30:21,890
to help the business
really succeed.
879
00:30:23,959 --> 00:30:26,595
Scrub everything,
[bleep] get it cleaned.
880
00:30:31,266 --> 00:30:34,102
We've been doing this
a long time, guys.
881
00:30:34,102 --> 00:30:36,138
Have you ever seen a bar
fail to that degree?
882
00:30:36,138 --> 00:30:38,407
They can't succeed. They can't.
883
00:30:38,407 --> 00:30:40,175
We've never done a Bar Rescue
884
00:30:40,175 --> 00:30:42,110
that we weren't able
to get any food
885
00:30:42,110 --> 00:30:44,279
- out of the kitchen at all.
- If I didn't see it myself,
886
00:30:44,279 --> 00:30:46,248
- I wouldn't even believe it.
- So, look at this place.
887
00:30:46,248 --> 00:30:48,150
So here's our market.
This is Atlanta,
888
00:30:48,150 --> 00:30:50,285
pretty sophisticated food
and beverage town.
889
00:30:50,285 --> 00:30:52,254
So, there's an opportunity here.
890
00:30:52,254 --> 00:30:54,590
Then, this market
has a great median income
891
00:30:54,590 --> 00:30:57,492
of about 80,000 a year,
right, which is what?
892
00:30:57,492 --> 00:31:00,095
Almost 50% higher
than the national average.
893
00:31:00,095 --> 00:31:02,664
Median age here is about 38.
894
00:31:02,664 --> 00:31:05,367
So this is a little older,
a little more experienced,
895
00:31:05,367 --> 00:31:07,369
a little more developed palate,
right, Chef?
896
00:31:07,369 --> 00:31:08,971
- Yeah. A little more money.
- So, a little more discerning.
897
00:31:08,971 --> 00:31:11,974
So we gotta create good drinks
898
00:31:11,974 --> 00:31:14,209
and good food
and let's face it, guys.
899
00:31:14,209 --> 00:31:17,613
We don't have the staff
that has the ability to do that.
900
00:31:17,613 --> 00:31:20,048
So we gotta make this
as simple as it can--
901
00:31:20,048 --> 00:31:21,450
- Yeah.
- --possibly be.
902
00:31:21,450 --> 00:31:22,718
- So what do you think?
- I-I think,
903
00:31:22,718 --> 00:31:24,052
literally, back to basics.
904
00:31:24,052 --> 00:31:25,587
A really good core bar food
905
00:31:25,587 --> 00:31:28,156
that's very fast to produce,
keep it simple,
906
00:31:28,156 --> 00:31:30,359
keep it organized,
and just hope for the best.
907
00:31:30,359 --> 00:31:33,095
Okay. And can we do a bunch
of builds on this one?
908
00:31:33,095 --> 00:31:36,431
We can. But everything has to be
like an assembly line,
909
00:31:36,431 --> 00:31:38,033
so that they can't mess it up.
910
00:31:38,033 --> 00:31:40,302
But we can still do
great flavors.
911
00:31:40,302 --> 00:31:42,571
- We just have to do 'em simply.
- That's right.
912
00:31:42,571 --> 00:31:45,574
All right, guys. We got a lot
of work to do on this one.
913
00:31:45,574 --> 00:31:47,509
- I'll buy the coffee?
- All right. [laughs]
914
00:31:47,509 --> 00:31:49,077
All right. Let's go do this.
915
00:31:52,214 --> 00:31:56,251
[upbeat music]
916
00:31:56,251 --> 00:31:57,419
- What's up happening?
- Hey.
917
00:31:57,419 --> 00:31:58,587
- Good morning.
- Woo.
918
00:31:58,587 --> 00:31:59,621
Nice to see you.
919
00:31:59,621 --> 00:32:01,323
Nice to see you, guys.
920
00:32:01,323 --> 00:32:03,525
Last night's stress test,
it was unwatchable.
921
00:32:03,525 --> 00:32:05,260
They, they were
failing miserably.
922
00:32:05,260 --> 00:32:07,229
So today, I am looking to get
923
00:32:07,229 --> 00:32:08,997
some continuity with that team,
924
00:32:08,997 --> 00:32:10,432
make it muscle memory for them.
925
00:32:10,432 --> 00:32:11,700
- You guys ready?
- Yes.
926
00:32:11,700 --> 00:32:13,468
Every bar
should have a margarita.
927
00:32:13,468 --> 00:32:15,170
And since we're in the state
of Georgia,
928
00:32:15,170 --> 00:32:18,006
we're gonna do
a peachy margarita.
929
00:32:18,006 --> 00:32:19,775
We're gonna use
this highball glass
930
00:32:19,775 --> 00:32:22,444
and we're gonna half-rim it
with smoked seasalt.
931
00:32:22,444 --> 00:32:26,314
We're doing one and three
quarter ounce
of silver tequila,
932
00:32:26,314 --> 00:32:28,684
half ounce of peach schnapps,
933
00:32:28,684 --> 00:32:31,353
half ounce fresh lime juice,
934
00:32:31,353 --> 00:32:35,057
two ounces of agave-based
homemade peach puree.
935
00:32:35,057 --> 00:32:37,959
We're gonna add ice
in our mixer.
936
00:32:41,430 --> 00:32:45,167
And garnish
this beautiful drink
with a mint sprig.
937
00:32:45,167 --> 00:32:47,969
Beautiful peachy margarita.
938
00:32:50,338 --> 00:32:52,407
The peach margarita
has a lot of variety
939
00:32:52,407 --> 00:32:53,775
and has a lot of flavors,
940
00:32:53,775 --> 00:32:55,377
so it'll probably be
a good seller.
941
00:32:55,377 --> 00:32:57,145
I'll start with
my tequila drinker.
942
00:32:57,145 --> 00:32:58,480
Is there enough tequila?
943
00:32:58,480 --> 00:32:59,815
- Never.
- Never?
944
00:32:59,815 --> 00:33:02,217
- [laughter]
- Never.
945
00:33:02,217 --> 00:33:04,352
- But it's--it's very balanced.
- You can feel it?
946
00:33:04,352 --> 00:33:08,690
What we're gonna do is just get
into the nuts and bolts of this.
947
00:33:08,690 --> 00:33:10,358
We're gonna work on the minutiae
948
00:33:10,358 --> 00:33:12,194
so that it becomes
part of your body.
949
00:33:12,194 --> 00:33:13,328
- Absolutely.
- All right?
950
00:33:13,328 --> 00:33:14,429
- Yeah.
- Let's get successful.
951
00:33:14,429 --> 00:33:15,430
- Starting now.
- Let's do it.
952
00:33:15,430 --> 00:33:16,698
Let's go.
953
00:33:16,698 --> 00:33:19,501
[upbeat music]
954
00:33:23,338 --> 00:33:24,673
- Hey, guys.
- Hi.
955
00:33:24,673 --> 00:33:26,742
- Oh, this is great guys.
- [laughs]
956
00:33:26,742 --> 00:33:28,543
Are we able to add
another station?
957
00:33:28,543 --> 00:33:31,747
Yes. We are going to
drop one right here.
958
00:33:31,747 --> 00:33:33,849
Perfect.
What are we doing on the front?
959
00:33:33,849 --> 00:33:36,118
The front is not
gonna be so linear
960
00:33:36,118 --> 00:33:37,385
but it'll be spread out more--
961
00:33:37,385 --> 00:33:38,720
- Great.
- --with that color.
962
00:33:38,720 --> 00:33:40,422
- It'll give it a dimension.
- Paint the back
963
00:33:40,422 --> 00:33:41,423
- till that goes away, that--
- Oh, that looks great.
964
00:33:41,423 --> 00:33:42,824
Isn't that fun?
965
00:33:42,824 --> 00:33:44,826
We need new light fixtures
where these Xs are at.
966
00:33:44,826 --> 00:33:46,394
You mentioned the DJ booth.
967
00:33:46,394 --> 00:33:47,796
Right here would be great
if we can do it.
968
00:33:47,796 --> 00:33:49,297
It doesn't need to be very wide.
969
00:33:49,297 --> 00:33:50,432
Okay. Just add
a little something so that--
970
00:33:50,432 --> 00:33:51,633
Yeah, you just
chop a little bit.
971
00:33:51,633 --> 00:33:52,667
- --it's interactive more?
- Simple.
972
00:33:52,667 --> 00:33:54,236
Okay. We're putting curtains,
973
00:33:54,236 --> 00:33:55,837
so you don't see the--
you don't see the blinds.
974
00:33:55,837 --> 00:33:58,340
It'll be like this nice,
really, like, yellow velvet.
975
00:33:58,340 --> 00:34:00,675
Confetti's needs more
than just a facelift.
976
00:34:00,675 --> 00:34:03,211
It needs a new identity,
one that better matches
977
00:34:03,211 --> 00:34:05,881
the community it's in,
so the interior design
978
00:34:05,881 --> 00:34:07,549
will be critical
for this rescue.
979
00:34:07,549 --> 00:34:09,584
- Thank you.
- Okay. Thank you.
980
00:34:12,320 --> 00:34:14,222
[thrilling music]
981
00:34:14,222 --> 00:34:16,458
[cheers and applause]
982
00:34:16,458 --> 00:34:18,460
- Hey, guys.
- How you doing Jon?
983
00:34:20,462 --> 00:34:22,464
- Scott, how you feeling?
- I feel great.
984
00:34:22,464 --> 00:34:24,599
What do you think
about this week and your team?
985
00:34:24,599 --> 00:34:26,168
I love my team.
We tried our hardest
986
00:34:26,168 --> 00:34:27,636
and we're willing to make
the improvements
987
00:34:27,636 --> 00:34:29,237
and--and make it work.
988
00:34:29,237 --> 00:34:30,472
Okay. Monster,
what do you think?
989
00:34:30,472 --> 00:34:32,174
You got a lot of bar experience.
990
00:34:32,174 --> 00:34:33,842
I think they all
killed it this week.
991
00:34:33,842 --> 00:34:35,577
They all just
worked hard, hard, hard.
992
00:34:35,577 --> 00:34:36,912
I mean, I'm impressed.
993
00:34:36,912 --> 00:34:38,780
This place can work,
couldn't it?
994
00:34:38,780 --> 00:34:40,415
- It could. It really could.
- And if Scott steps up,
995
00:34:40,415 --> 00:34:42,317
you can take this
to a great place,
996
00:34:42,317 --> 00:34:44,519
it's a great location,
great town, right?
997
00:34:44,519 --> 00:34:45,787
- Yeah.
- So, you ready to see it?
998
00:34:45,787 --> 00:34:47,155
- I'm ready.
- Yeah.
999
00:34:47,155 --> 00:34:48,356
- You guys ready to see it?
- Yes.
1000
00:34:48,356 --> 00:34:49,624
- Go for it.
- All right. Here we go.
1001
00:34:49,624 --> 00:34:53,295
One, two, three.
1002
00:34:54,429 --> 00:34:55,430
[cheers and applause]
1003
00:34:59,069 --> 00:35:04,208
- Go for it.
- One, two, three.
1004
00:35:05,442 --> 00:35:08,312
[cheers and applause]
1005
00:35:08,312 --> 00:35:09,913
- Awesome.
- Yeah, right there.
1006
00:35:09,913 --> 00:35:11,482
- Yes.
- New brand.
1007
00:35:11,482 --> 00:35:13,083
- Yeah.
- New bar.
1008
00:35:13,083 --> 00:35:15,018
- I love it.
- New man.
1009
00:35:15,018 --> 00:35:16,620
- Yes.
- New staff?
1010
00:35:16,620 --> 00:35:17,955
- Yes.
- New energy?
1011
00:35:17,955 --> 00:35:19,323
- Yeah.
- Yes, sir.
1012
00:35:19,323 --> 00:35:20,958
All right, guys.
This is an exciting time.
1013
00:35:20,958 --> 00:35:23,260
You got a whole new brand,
a new look.
1014
00:35:23,260 --> 00:35:25,062
- So, are you ready to see it?
- Let's do it.
1015
00:35:25,062 --> 00:35:27,197
- I bet you are. Go ahead, guys.
- Oh, yeah, let's do it.
1016
00:35:27,197 --> 00:35:28,932
- Are you ready?
- Yes.
1017
00:35:28,932 --> 00:35:30,634
- Oh, my God. It's impressive.
- Oh, my God.
1018
00:35:30,634 --> 00:35:32,369
- It's awesome.
- Wow.
1019
00:35:32,369 --> 00:35:33,470
It looks gorgeous.
1020
00:35:35,139 --> 00:35:39,543
Oh, my God. This is amazing.
1021
00:35:39,543 --> 00:35:41,111
- Got a couch.
- You got a couch.
1022
00:35:41,111 --> 00:35:43,046
- Oh, my God.
- Look at our logo.
1023
00:35:43,046 --> 00:35:44,715
- Look at these chairs.
- They're big enough
1024
00:35:44,715 --> 00:35:46,316
- for me to sit.
- Oh, my gosh.
1025
00:35:46,316 --> 00:35:47,484
Monster,
you can fit in the chairs.
1026
00:35:47,484 --> 00:35:48,986
- I know.
- [laughter]
1027
00:35:48,986 --> 00:35:50,487
I walk in and I'm amazed.
1028
00:35:50,487 --> 00:35:52,189
Everything in here is redone,
1029
00:35:52,189 --> 00:35:54,024
it's--it's a different
atmosphere,
1030
00:35:54,024 --> 00:35:55,359
like, we can actually
bring people in here
1031
00:35:55,359 --> 00:35:56,693
and they'll wanna come back.
1032
00:35:56,693 --> 00:35:58,061
- Well, what do you think?
- Yes!
1033
00:35:58,061 --> 00:35:59,062
- I love it.
- Amazing.
1034
00:35:59,062 --> 00:36:00,130
This is amazing.
1035
00:36:00,130 --> 00:36:02,032
So look at the stage.
1036
00:36:02,032 --> 00:36:04,968
I got you Intuitive AV
to do all the lights and video.
1037
00:36:04,968 --> 00:36:06,403
Grab a seat at the bar,
1038
00:36:06,403 --> 00:36:08,038
I'm gonna tell you
all about it, okay?
1039
00:36:08,038 --> 00:36:09,673
- Okay.
- First of all, workstations.
1040
00:36:09,673 --> 00:36:11,008
What do you think about that?
1041
00:36:11,008 --> 00:36:12,176
- So nice.
- So much better.
1042
00:36:12,176 --> 00:36:13,243
Hanging over each other
all night.
1043
00:36:13,243 --> 00:36:15,112
Yeah. So I got Harbortouch
1044
00:36:15,112 --> 00:36:17,448
to give you guys
two new POS systems.
1045
00:36:17,448 --> 00:36:19,450
I got Orange Door,
1046
00:36:19,450 --> 00:36:22,119
a music database,
in your DJ booth.
1047
00:36:22,119 --> 00:36:23,654
I got PathSpot for you guys,
1048
00:36:23,654 --> 00:36:26,523
which is an unbelievable system
for hand sanitizing,
1049
00:36:26,523 --> 00:36:29,693
and then I got GARS Inc.
to do the kitchen repairs.
1050
00:36:29,693 --> 00:36:31,562
I also got you a bar track.
1051
00:36:31,562 --> 00:36:34,031
The revolutionary sensor
coupled with an app
1052
00:36:34,031 --> 00:36:36,033
that automates
your draft inventory,
1053
00:36:36,033 --> 00:36:38,535
monitors each pour,
and provides reports
1054
00:36:38,535 --> 00:36:40,771
that indicate
your exact causes of waste.
1055
00:36:40,771 --> 00:36:43,140
And then, of course,
I got you guys Partender.
1056
00:36:43,140 --> 00:36:46,043
You can inventory this
entire bar in 15 minutes.
1057
00:36:46,043 --> 00:36:48,178
- Yes.
- And then we got you guys.
1058
00:36:48,178 --> 00:36:49,513
Who are more energized
1059
00:36:49,513 --> 00:36:50,581
and tighter than
you've ever been, right?
1060
00:36:50,581 --> 00:36:52,049
- Oh, yeah, oh, yeah.
- Yes.
1061
00:36:52,049 --> 00:36:53,183
- We went through something.
- You did.
1062
00:36:53,183 --> 00:36:54,351
And didn't you come out better?
1063
00:36:54,351 --> 00:36:55,719
- Yes, we did.
- Yeah.
1064
00:36:55,719 --> 00:36:57,354
Well, I'm really proud
of you guys.
1065
00:36:57,354 --> 00:36:59,356
I know this has
been a really tough week.
1066
00:36:59,356 --> 00:37:01,258
So guys, I'm gonna leave you
my corporate slogan,
1067
00:37:01,258 --> 00:37:03,360
three words. Get 'em back.
1068
00:37:03,360 --> 00:37:05,262
- Let's get 'em back.
- Yes.
1069
00:37:05,262 --> 00:37:06,396
- All right, guys. You ready?
- Let's do it.
1070
00:37:06,396 --> 00:37:07,598
We got a bar to open.
1071
00:37:07,598 --> 00:37:09,266
- Let's go do it.
- Let's do it.
1072
00:37:09,266 --> 00:37:11,435
- [cheers and applause]
- Hey, guys.
1073
00:37:11,435 --> 00:37:13,203
Welcome to Tropica.
1074
00:37:13,203 --> 00:37:14,505
Come on in.
1075
00:37:14,505 --> 00:37:17,174
Hi!
1076
00:37:15,672 --> 00:37:17,174
Hi!
1077
00:37:17,174 --> 00:37:19,309
Isn't it amazing?
1078
00:37:21,278 --> 00:37:24,214
Hey everybody.
1079
00:37:24,214 --> 00:37:25,649
Can I get you guys
something to drink?
1080
00:37:25,649 --> 00:37:27,150
Peachy-rita.
1081
00:37:27,150 --> 00:37:28,252
Peachy-rita?
1082
00:37:28,252 --> 00:37:31,154
[upbeat music]
1083
00:37:32,689 --> 00:37:34,558
- Oh, it looks good, man.
- It's really good.
1084
00:37:34,558 --> 00:37:36,360
Looks really good.
1085
00:37:36,360 --> 00:37:37,728
I'll let you know
if we need to bounce someone.
1086
00:37:37,728 --> 00:37:39,663
- [laughs]
- What do you suggest?
1087
00:37:39,663 --> 00:37:42,499
Uh, let's try
the Caliente mac and then...
1088
00:37:42,499 --> 00:37:44,568
[indistinct]
1089
00:37:44,568 --> 00:37:47,504
We like a little bit of spice.
1090
00:37:47,504 --> 00:37:49,273
- Look at that.
- [machine buzzing]
1091
00:37:49,273 --> 00:37:51,174
- How we doing, Chef?
- It's good, it's busy.
1092
00:37:51,174 --> 00:37:52,709
But, you know, what? This guy
has got his groove back,
1093
00:37:52,709 --> 00:37:53,844
food is coming,
all the equipment works.
1094
00:37:53,844 --> 00:37:55,178
That's the most important thing.
1095
00:37:55,178 --> 00:37:56,280
- Yeah. Looks great, too.
- Yeah.
1096
00:37:56,280 --> 00:37:57,514
- The food looks good.
- Yeah.
1097
00:37:57,514 --> 00:37:58,782
Look at this food, man.
Look at this.
1098
00:37:58,782 --> 00:38:00,817
Can you believe
this is the same place?
1099
00:38:00,817 --> 00:38:02,586
They changed attitude,
everything.
1100
00:38:02,586 --> 00:38:04,421
Hassan? Good job, buddy.
1101
00:38:04,421 --> 00:38:06,757
- Thank you.
- Look at that shake.
1102
00:38:06,757 --> 00:38:09,393
I wanna get these off together.
1103
00:38:09,393 --> 00:38:13,163
- What do you think, Melissa?
- I love this system.
1104
00:38:13,163 --> 00:38:15,699
- Absolute game-changer.
- And Bianca, what do you think?
1105
00:38:15,699 --> 00:38:17,167
- You like your station?
- I do.
1106
00:38:17,167 --> 00:38:19,536
Excellent. What do you think?
1107
00:38:19,536 --> 00:38:21,672
It's actually impressive
how much growth they're showing.
1108
00:38:21,672 --> 00:38:23,507
- I think they'll get there.
- I think so, too.
1109
00:38:25,876 --> 00:38:27,778
Here I'm gonna help you
with this. I got you.
1110
00:38:27,778 --> 00:38:29,513
Scott has been
the biggest change.
1111
00:38:29,513 --> 00:38:31,782
He's gotten in,
gotten his hands dirty.
1112
00:38:31,782 --> 00:38:34,618
He has taken on
more of a leadership role.
1113
00:38:34,618 --> 00:38:36,853
I think that this
has energized him
1114
00:38:36,853 --> 00:38:39,489
and given him pride
in this business.
1115
00:38:39,489 --> 00:38:41,725
It's amazing
what a few days will do.
1116
00:38:41,725 --> 00:38:44,328
Scott has confidence,
he didn't have that before.
1117
00:38:44,328 --> 00:38:45,729
Look at Helen back there,
1118
00:38:45,729 --> 00:38:47,130
making three,
four drinks at a time.
1119
00:38:47,130 --> 00:38:48,465
Bianca's turning them out.
1120
00:38:48,465 --> 00:38:49,900
Fact of the matter is,
1121
00:38:49,900 --> 00:38:52,536
they could not do this
on stress test.
1122
00:38:52,536 --> 00:38:56,540
Tonight, they're digging out
and they can do this.
1123
00:38:56,540 --> 00:38:59,343
I've been very eager
to see what you thought.
1124
00:38:59,343 --> 00:39:01,478
I'm so thrilled.
1125
00:39:01,478 --> 00:39:04,581
I can't tell you
how happy I am and proud.
1126
00:39:04,581 --> 00:39:08,518
Scott, his leadership,
the staff, they are cooking.
1127
00:39:08,518 --> 00:39:10,921
- I mean, this is awesome.
- He's a new guy,
1128
00:39:10,921 --> 00:39:12,723
he's had some fire in his belly
there, so yeah.
1129
00:39:12,723 --> 00:39:14,658
- Good. But no, I know.
- He does.
1130
00:39:14,658 --> 00:39:16,593
My staff is working
and they're doing a good job
1131
00:39:16,593 --> 00:39:17,661
and I wanna thank you.
1132
00:39:17,661 --> 00:39:19,262
Oh, my pleasure, buddy.
1133
00:39:19,262 --> 00:39:20,330
You're a good guy,
you deserve this.
1134
00:39:20,330 --> 00:39:21,732
Your mom deserves this.
1135
00:39:21,732 --> 00:39:23,667
The memory of your dad
deserves this.
1136
00:39:23,667 --> 00:39:25,469
He's a really, really good guy.
1137
00:39:25,469 --> 00:39:26,770
Yeah, you're gonna
do great, buddy.
1138
00:39:26,770 --> 00:39:28,305
- Congratulations.
- Thank you.
1139
00:39:28,305 --> 00:39:30,240
- Congratulations.
- Yeah. Thank you so much.
1140
00:39:30,240 --> 00:39:32,943
When Jon Taffer first came in,
I was on the verge of failing.
1141
00:39:32,943 --> 00:39:34,878
- I'm proud of you, baby.
- Never in my life
1142
00:39:34,878 --> 00:39:36,446
that I think this was possible.
1143
00:39:36,446 --> 00:39:37,748
I didn't think that we could
go through this.
1144
00:39:37,748 --> 00:39:39,182
I didn't think
we could pull this off.
1145
00:39:39,182 --> 00:39:40,751
But this place has inspired me
1146
00:39:40,751 --> 00:39:42,619
to become a different person.
I care
1147
00:39:42,619 --> 00:39:44,354
and I can require things
of people
1148
00:39:44,354 --> 00:39:45,889
without being an asshole
about it.
1149
00:39:45,889 --> 00:39:47,290
I think my dad
would be really proud
1150
00:39:47,290 --> 00:39:48,692
of what we've done here.
1151
00:39:48,692 --> 00:39:50,227
He just always wanted
to see me do well,
1152
00:39:50,227 --> 00:39:52,396
and he always told me I could.
1153
00:39:52,396 --> 00:39:55,766
And this place
was my opportunity
1154
00:39:55,766 --> 00:39:57,801
to-to prove him right,
and I know
1155
00:39:57,801 --> 00:39:59,569
that he'd be really
thankful to Taffer.
1156
00:39:59,569 --> 00:40:01,238
Peachtree Corners
better look out
1157
00:40:01,238 --> 00:40:02,773
because this place
is gonna boom.
1158
00:40:02,773 --> 00:40:03,940
My work is done, isn't it?
1159
00:40:03,940 --> 00:40:05,308
- Yeah.
- Yes, it is.
1160
00:40:05,308 --> 00:40:06,777
He's got this now, doesn't he?
1161
00:40:06,777 --> 00:40:08,345
- I know he does.
- I know he does, too.
1162
00:40:08,345 --> 00:40:09,913
- Give me a hug.
- Thank you.
1163
00:40:09,913 --> 00:40:11,948
- It's my turn to work.
- Congratulations.
1164
00:40:11,948 --> 00:40:14,418
- Can I get a hug too?
- Oh, gosh, yes.
1165
00:40:14,418 --> 00:40:16,853
These are my favorite
rescues of all.
1166
00:40:16,853 --> 00:40:18,455
- Congratulations, buddy.
- Yes, sir.
1167
00:40:18,455 --> 00:40:19,656
Congratulations.
Take care everybody.
1168
00:40:19,656 --> 00:40:21,224
All right. Bye.
1169
00:40:21,224 --> 00:40:22,826
I didn't rescue a bar this week,
1170
00:40:22,826 --> 00:40:26,730
I helped rescue a family
and a family legacy.
1171
00:40:26,730 --> 00:40:28,965
That's what this is all about.
1172
00:40:28,965 --> 00:40:32,202
[upbeat music]