1 00:00:11,612 --> 00:00:14,215 male announcer: More than 100 of America's biggest bosses... 2 00:00:14,248 --> 00:00:16,084 - I just hope I can keep up with the guys. 3 00:00:16,117 --> 00:00:18,686 announcer: Have gone undercover 4 00:00:18,719 --> 00:00:19,920 in their own companies. 5 00:00:19,953 --> 00:00:22,223 - That wasn't as easy as it looks. 6 00:00:22,256 --> 00:00:24,392 - Here we go. - Lift me up! 7 00:00:24,425 --> 00:00:25,793 - I'm about to just flip out here. 8 00:00:25,826 --> 00:00:28,262 - I would almost swear you look like somebody else. 9 00:00:28,296 --> 00:00:31,265 - Right here, right now, we're gonna shut the restaurant down. 10 00:00:31,299 --> 00:00:32,933 announcer: More than $20 million 11 00:00:32,966 --> 00:00:34,635 has been awarded to employees. 12 00:00:34,668 --> 00:00:37,371 - So I'll write up check for $250,000. 13 00:00:37,405 --> 00:00:38,539 - Oh, my God. 14 00:00:38,572 --> 00:00:39,640 announcer: And millions of lives... 15 00:00:39,673 --> 00:00:40,641 - I'm gonna pay off the mortgage. 16 00:00:40,674 --> 00:00:42,042 announcer: Changed forever. 17 00:00:42,076 --> 00:00:43,544 - For real? - This is real. 18 00:00:43,577 --> 00:00:47,415 The greatest reward is to see people live their dream. 19 00:00:48,482 --> 00:00:51,252 [dramatic music] 20 00:00:51,285 --> 00:00:52,420 announcer: This season... 21 00:00:52,453 --> 00:00:54,255 - Oh, that's pretty cold. 22 00:00:54,288 --> 00:00:55,489 announcer: The most incredible... 23 00:00:55,523 --> 00:00:57,258 - We just got an emergency response. 24 00:00:57,291 --> 00:00:59,727 - Let's rumble! 25 00:00:59,760 --> 00:01:01,129 announcer: Surprising... 26 00:01:01,162 --> 00:01:04,332 - Ooh! - Oh, my God. 27 00:01:04,365 --> 00:01:05,633 - Oh, jeez. - Like that. 28 00:01:05,666 --> 00:01:07,901 announcer: And challenging journey so far. 29 00:01:07,935 --> 00:01:08,902 - Blech. - Nuh-uh. 30 00:01:08,936 --> 00:01:11,739 No, no, no, no, no, no, no. 31 00:01:11,772 --> 00:01:13,107 - Coming up! 32 00:01:13,141 --> 00:01:14,942 - Let's talk about getting you out of this system. 33 00:01:19,147 --> 00:01:20,214 announcer: Tonight... 34 00:01:20,248 --> 00:01:21,215 [dish shattering] 35 00:01:21,249 --> 00:01:22,583 - Oh, man. 36 00:01:22,616 --> 00:01:24,418 announcer: What happens when an NFL superstar 37 00:01:24,452 --> 00:01:25,653 goes undercover... 38 00:01:25,686 --> 00:01:27,188 - Hey, guys, it's me. 39 00:01:27,221 --> 00:01:28,522 announcer: In one of the most competitive industries 40 00:01:28,556 --> 00:01:30,224 in the world? 41 00:01:30,258 --> 00:01:31,392 - Let's step on it, boss. Let's go. 42 00:01:31,425 --> 00:01:32,426 - All right, man. All right. All right. 43 00:01:32,460 --> 00:01:33,961 - You got to get it. 44 00:01:33,994 --> 00:01:36,297 announcer: Super Bowl champion quarterback Drew Brees 45 00:01:36,330 --> 00:01:39,267 and his business partner, Brandon Landry, 46 00:01:39,300 --> 00:01:40,968 founder of America's fastest-growing 47 00:01:41,001 --> 00:01:43,204 sports bar chain, Walk-On's... 48 00:01:43,237 --> 00:01:44,505 - Oh, my goodness. 49 00:01:44,538 --> 00:01:46,407 announcer: Will be hiding in plain sight. 50 00:01:46,440 --> 00:01:49,443 - If we can pull this off, this is a big, big deal. 51 00:01:49,477 --> 00:01:51,044 - Uh-oh. 52 00:01:51,078 --> 00:01:52,980 announcer: They'll join their staff on the front line... 53 00:01:53,013 --> 00:01:55,483 - It's pretty smelly down here, Mike. 54 00:01:55,516 --> 00:01:57,251 Shrimpin' ain't no joke. 55 00:01:57,285 --> 00:01:58,952 announcer: To discover the truth... 56 00:01:58,986 --> 00:02:01,489 - It's unsafe. It's unsanitary. 57 00:02:01,522 --> 00:02:02,990 Announcer: As the heat rises... 58 00:02:03,023 --> 00:02:05,793 - Is the A/C even on? - It breaks every summer. 59 00:02:05,826 --> 00:02:06,994 announcer: One employee 60 00:02:07,027 --> 00:02:09,062 comes face-to-face with his hero. 61 00:02:09,096 --> 00:02:10,764 - Oh, my God. 62 00:02:10,798 --> 00:02:14,535 announcer: All this next on "Undercover Boss." 63 00:02:14,568 --> 00:02:17,538 [upbeat music] 64 00:02:17,571 --> 00:02:20,674 * 65 00:02:20,708 --> 00:02:22,976 - I'm Brandon Landry, and I'm the founder 66 00:02:23,010 --> 00:02:24,712 and CEO of Walk-On's Bistreaux & Bar. 67 00:02:24,745 --> 00:02:27,615 * 68 00:02:27,648 --> 00:02:29,517 This company is very personal to me. 69 00:02:29,550 --> 00:02:30,884 It's my identity. 70 00:02:30,918 --> 00:02:34,455 I am Walk-On's, and Walk-On's is me. 71 00:02:34,488 --> 00:02:37,725 [upbeat rock music] 72 00:02:37,758 --> 00:02:39,693 announcer: Headquartered in Louisiana's capital, 73 00:02:39,727 --> 00:02:41,262 Baton Rouge, Walk-On's is 74 00:02:41,295 --> 00:02:43,931 a 130-million-dollar-a-year business 75 00:02:43,964 --> 00:02:47,635 operating in four states across the country, 76 00:02:47,668 --> 00:02:50,438 serving around 10 million customers a year. 77 00:02:50,471 --> 00:02:54,107 CEO Brandon is captain of the 4,000 employees 78 00:02:54,141 --> 00:02:57,378 of this sports bar mega team. 79 00:02:57,411 --> 00:03:00,548 - What makes Walk-On's different is our food. 80 00:03:00,581 --> 00:03:02,783 South Louisiana is known for great cuisine 81 00:03:02,816 --> 00:03:05,486 all around the world, and so one of our taglines 82 00:03:05,519 --> 00:03:08,322 is "Game day with a taste of Louisiana." 83 00:03:08,356 --> 00:03:10,123 I grew up a farmer's son. 84 00:03:10,157 --> 00:03:12,059 The rest of my family became farmers. 85 00:03:12,092 --> 00:03:13,727 But although it was in my blood, 86 00:03:13,761 --> 00:03:15,429 I wasn't passionate about it. 87 00:03:15,463 --> 00:03:18,932 I just wanted to be a professional sports athlete. 88 00:03:18,966 --> 00:03:20,801 Every kid's dream, right? 89 00:03:20,834 --> 00:03:24,171 In college, I was a walk-on on the LSU basketball team. 90 00:03:25,706 --> 00:03:27,275 Walk-on is a player 91 00:03:27,308 --> 00:03:29,277 that is literally playing for the true love of the game. 92 00:03:29,310 --> 00:03:30,878 You don't get awarded a scholarship. 93 00:03:30,911 --> 00:03:34,815 You're going out there trying to be a great teammate. 94 00:03:34,848 --> 00:03:37,885 As a walk-on, I played just seven minutes my senior year, 95 00:03:37,918 --> 00:03:39,520 so a reality set in 96 00:03:39,553 --> 00:03:42,456 that I probably wasn't gonna play in the NBA. 97 00:03:42,490 --> 00:03:44,692 It was very hard giving up on the dream, 98 00:03:44,725 --> 00:03:46,994 but I just took that work ethic and that passion, 99 00:03:47,027 --> 00:03:48,962 and I think that's what's carried over 100 00:03:48,996 --> 00:03:51,432 into our business today. 101 00:03:53,334 --> 00:03:55,669 In the beginning, the restaurant was just an idea 102 00:03:55,703 --> 00:03:57,871 with my fellow walk-on, Jack Warner. 103 00:03:57,905 --> 00:04:00,841 We were literally on the way home from a basketball game. 104 00:04:00,874 --> 00:04:02,543 We had just got beat by a lot. 105 00:04:02,576 --> 00:04:06,179 We started doodling on the napkin on the plane. 106 00:04:06,213 --> 00:04:07,748 It just came to us, and we said, "You know what? 107 00:04:07,781 --> 00:04:09,983 We need to open up a place called Walk-On's." 108 00:04:11,051 --> 00:04:14,955 But we worked every position possible when we first opened, 109 00:04:14,988 --> 00:04:18,426 whatever it took to get customers in the door. 110 00:04:18,459 --> 00:04:22,996 and by 2011, we had three locations in Louisiana. 111 00:04:23,030 --> 00:04:25,766 I was keen to build and expand the brand, 112 00:04:25,799 --> 00:04:27,968 but Jack and I didn't share the same vision, 113 00:04:28,001 --> 00:04:29,837 and he sold out of our business, 114 00:04:29,870 --> 00:04:31,972 and I decided to take the Walk-On's brand 115 00:04:32,005 --> 00:04:35,743 and hopefully take it to the next level. 116 00:04:35,776 --> 00:04:40,414 In 2015 the biggest name in Louisiana sports came calling. 117 00:04:40,448 --> 00:04:44,151 NFL star quarterback Drew Brees approached me. 118 00:04:44,184 --> 00:04:46,053 Being a Saints fan, of course, when you get a call 119 00:04:46,086 --> 00:04:48,756 from Drew Brees, it kind of blew my mind. 120 00:04:48,789 --> 00:04:51,492 It was like, "Wow. This is really, really cool." 121 00:04:51,525 --> 00:04:56,430 And soon after, he bought a 25% stake in the company. 122 00:04:56,464 --> 00:04:57,731 And sitting here today, 123 00:04:57,765 --> 00:05:02,570 we have 28 open locations in 4 states. 124 00:05:04,738 --> 00:05:06,173 - How was your day? - It was good. 125 00:05:06,206 --> 00:05:07,675 It was good. Busy. 126 00:05:07,708 --> 00:05:10,911 - So tell me a little bit about the undercover identity. 127 00:05:10,944 --> 00:05:16,016 - I am Cal Griffin, a soybean farmer from Florence, Alabama. 128 00:05:16,049 --> 00:05:19,152 - Why "Cal?" - I grew up watching baseball, 129 00:05:19,186 --> 00:05:21,054 and Cal Ripken was my guy. 130 00:05:21,088 --> 00:05:24,091 And so why not "Cal?" That sounds good. 131 00:05:24,124 --> 00:05:25,993 - I'm into it. [laughs] 132 00:05:28,796 --> 00:05:30,464 - Ready to roll. 133 00:05:30,498 --> 00:05:32,900 We typically open five to ten restaurants a year, 134 00:05:32,933 --> 00:05:34,535 and we're gonna double that. 135 00:05:34,568 --> 00:05:40,173 And by 2022 we plan to have 120 locations in 12 states. 136 00:05:40,207 --> 00:05:43,644 It's a big step for us, and so we have to make sure 137 00:05:43,677 --> 00:05:44,978 that we're growing the right way, 138 00:05:45,012 --> 00:05:47,481 so I'm going undercover to really find out 139 00:05:47,515 --> 00:05:51,084 what's going on in each and every restaurant. 140 00:05:52,953 --> 00:05:55,389 Oh, my goodness. 141 00:05:55,423 --> 00:05:57,157 That is awesome. 142 00:05:57,190 --> 00:05:59,359 I've never had a beard in my life. 143 00:05:59,393 --> 00:06:03,531 Well, let's go, Alabama Cal. 144 00:06:06,166 --> 00:06:07,968 - Oh, my God. 145 00:06:08,001 --> 00:06:11,104 - Hello, darlings. 146 00:06:11,138 --> 00:06:12,673 Say good-bye to Brandon. 147 00:06:12,706 --> 00:06:14,808 Say hello to Cal Griffin. 148 00:06:14,842 --> 00:06:16,610 My employees will be tricked into thinking 149 00:06:16,644 --> 00:06:18,078 that they are taking part in a documentary 150 00:06:18,111 --> 00:06:19,613 about second careers. 151 00:06:19,647 --> 00:06:22,983 They have no idea this is really "Undercover Boss." 152 00:06:23,016 --> 00:06:24,552 - Bye, Cal. 153 00:06:24,585 --> 00:06:25,686 - Y'all be good. 154 00:06:30,257 --> 00:06:33,226 [light piano music] 155 00:06:33,260 --> 00:06:34,895 * 156 00:06:34,928 --> 00:06:37,731 [alarm blaring] 157 00:06:42,570 --> 00:06:46,440 I get up early as it is, but I don't get up this early. 158 00:06:46,474 --> 00:06:48,141 We're at a pivotal point in our company 159 00:06:48,175 --> 00:06:51,745 right now as our expansion starts to accelerate. 160 00:06:51,779 --> 00:06:54,548 Everything that we put into this brand 161 00:06:54,582 --> 00:06:57,084 was about being a great teammate. 162 00:06:57,117 --> 00:07:00,220 I need to see if those values still hold true. 163 00:07:00,253 --> 00:07:04,892 What I discover will make or break our expansion plans. 164 00:07:04,925 --> 00:07:07,895 [bluesy music] 165 00:07:07,928 --> 00:07:11,131 * 166 00:07:11,164 --> 00:07:12,600 Kind of liking this minivan. 167 00:07:12,633 --> 00:07:16,470 Soybean farmers drive minivans, right? 168 00:07:16,504 --> 00:07:19,473 Today I'm going to our main shrimp supplier. 169 00:07:19,507 --> 00:07:23,210 At Walk-On's, we currently use around a million pounds 170 00:07:23,243 --> 00:07:24,912 of shrimp annually. 171 00:07:24,945 --> 00:07:28,549 I love our quality of shrimp that we're getting now, 172 00:07:28,582 --> 00:07:30,183 but can this company grow with us, 173 00:07:30,217 --> 00:07:32,953 and can they keep supplying us as our company doubles 174 00:07:32,986 --> 00:07:34,755 and triples in size? 175 00:07:34,788 --> 00:07:40,293 * 176 00:07:40,327 --> 00:07:41,294 [knock at door] 177 00:07:41,328 --> 00:07:42,563 - Come on in. How you doing? 178 00:07:42,596 --> 00:07:44,097 - What's up? I'm Cal. - How you doing? Michael. 179 00:07:44,131 --> 00:07:45,332 - I'm here to work on the shrimp dock. 180 00:07:45,365 --> 00:07:46,500 - Yes, sir. 181 00:07:46,534 --> 00:07:48,235 It's gonna be a pretty busy day today. 182 00:07:48,268 --> 00:07:50,037 We want to load some shrimp today. 183 00:07:50,070 --> 00:07:51,572 Do you do anything like that before? 184 00:07:51,605 --> 00:07:53,674 - No, sir, I have not. - Nothing at all. 185 00:07:53,707 --> 00:07:55,408 Okay, it's fine. I hope you're ready, man. 186 00:07:55,442 --> 00:07:57,077 - I'm looking forward to it. - Okay. 187 00:07:57,110 --> 00:07:59,246 - Take it easy on me now. 188 00:07:59,279 --> 00:08:00,681 * 189 00:08:00,714 --> 00:08:02,650 This is the first time I've been at a shrimp dock. 190 00:08:02,683 --> 00:08:05,185 - Okay, Mr. Cal, now you're gonna be a-- 191 00:08:05,218 --> 00:08:08,522 - A real shrimper? - A real shrimper. 192 00:08:08,556 --> 00:08:10,591 - So how long has this boat been out, and how do we know 193 00:08:10,624 --> 00:08:12,593 if the shrimp are fresh when they come in? 194 00:08:12,626 --> 00:08:15,495 - These size boats, the maximum we can stay outside 195 00:08:15,529 --> 00:08:17,030 is eight days. 196 00:08:17,064 --> 00:08:19,533 - So will you turn shrimp away when you see shrimp that are-- 197 00:08:19,567 --> 00:08:21,034 - I turn it back to the boats. - Really? 198 00:08:21,068 --> 00:08:22,536 - Yes. I feel sorry for these guys, 199 00:08:22,570 --> 00:08:24,271 because I know they're working hard for that. 200 00:08:24,304 --> 00:08:26,106 - But you got to get fresh shrimp. 201 00:08:26,139 --> 00:08:29,042 - I don't want to bring to my customers bad shrimp. 202 00:08:29,076 --> 00:08:30,443 - When I met Mike, you can tell 203 00:08:30,477 --> 00:08:31,812 he's just a real genuine guy. 204 00:08:31,845 --> 00:08:33,714 He definitely knows his business. 205 00:08:33,747 --> 00:08:36,283 He's the perfect guy to find out all we need 206 00:08:36,316 --> 00:08:37,985 to find out about shrimp, 207 00:08:38,018 --> 00:08:40,420 in the end, how they get into our restaurants to sell. 208 00:08:40,453 --> 00:08:43,757 * 209 00:08:43,791 --> 00:08:44,958 Is that where the shrimp is? 210 00:08:44,992 --> 00:08:46,760 - That's where the money is, man. 211 00:08:46,794 --> 00:08:48,596 - Where the money is, huh? - Smell like money. 212 00:08:48,629 --> 00:08:50,497 - Yeah, it smells great. 213 00:08:50,530 --> 00:08:53,066 The first job was getting the shrimp off the boat. 214 00:08:53,100 --> 00:08:55,402 They actually go down there with the suction hose 215 00:08:55,435 --> 00:08:56,737 and get all the shrimp off the boat 216 00:08:56,770 --> 00:08:58,238 as quickly as possible. 217 00:08:58,271 --> 00:08:59,506 - Be careful when you go down there, okay? 218 00:08:59,539 --> 00:09:01,474 - Wait, I'm going in there? - Yes. 219 00:09:01,508 --> 00:09:03,110 You got to come on inside. - All right. 220 00:09:03,143 --> 00:09:07,915 * 221 00:09:07,948 --> 00:09:09,983 So this is sucking the shrimp all the way up? 222 00:09:10,017 --> 00:09:12,552 - Yep. - Wow. 223 00:09:12,586 --> 00:09:13,987 It's pretty smelly down here, Mike. 224 00:09:14,021 --> 00:09:15,956 How do we know that they're fresh? 225 00:09:15,989 --> 00:09:18,058 - It doesn't smell bad. This is the right smell 226 00:09:18,091 --> 00:09:19,960 that you're gonna catch it with the fresh shrimp. 227 00:09:19,993 --> 00:09:22,162 If the shrimps turn bad, you're gonna find out. 228 00:09:22,195 --> 00:09:24,064 - You'll definitely know. Okay. - The stronger smell. 229 00:09:24,097 --> 00:09:26,800 I mean, I'm talking about like a--oof. 230 00:09:26,834 --> 00:09:28,301 - All right. 231 00:09:28,335 --> 00:09:30,904 Mike's the gatekeeper. He's the first line of defense 232 00:09:30,938 --> 00:09:33,073 ensuring the quality of our fresh seafood 233 00:09:33,106 --> 00:09:34,742 coming out of the Gulf. 234 00:09:34,775 --> 00:09:36,710 - Get down. Get down. Get down. - Keep going? 235 00:09:36,744 --> 00:09:39,279 - Yep. - All right. 236 00:09:39,312 --> 00:09:41,114 I'm glad I got my rubber boots on. 237 00:09:41,148 --> 00:09:44,251 The smell was something that I didn't expect, 238 00:09:44,284 --> 00:09:47,420 but I could not imagine being down there 16, 18 hours a day. 239 00:09:47,454 --> 00:09:49,356 So do you ever go to any of the restaurants 240 00:09:49,389 --> 00:09:51,458 that you supply shrimp to? 241 00:09:51,491 --> 00:09:55,696 - Last time I go in to it, I was in a Walk-On's. 242 00:09:55,729 --> 00:09:56,764 - Was it good? 243 00:10:01,134 --> 00:10:02,736 Is, we don't have one around here. 244 00:10:02,770 --> 00:10:06,206 We need one around here, man, because it's awesome. 245 00:10:06,239 --> 00:10:07,708 The place is nice. 246 00:10:07,741 --> 00:10:10,110 I mean, I just sit down, and I feel proud. 247 00:10:10,143 --> 00:10:11,679 You know, I feel good when they say, 248 00:10:11,712 --> 00:10:13,213 "This shrimp's come from you." - Yeah. 249 00:10:13,246 --> 00:10:15,983 - When Mike said, "Yeah, I actually went to Walk-On's," 250 00:10:16,016 --> 00:10:19,019 and I had to keep my cool, but it was emotional. 251 00:10:19,052 --> 00:10:22,690 It was--it just told me that we were doing something right. 252 00:10:22,723 --> 00:10:24,858 - All right. - All right. 253 00:10:24,892 --> 00:10:26,493 - Yeah, man. Let's get out of here. 254 00:10:26,526 --> 00:10:27,895 Get me out of this shrimp-- 255 00:10:27,928 --> 00:10:30,664 - He never see, like, a shrimp dock before. 256 00:10:30,698 --> 00:10:33,133 It's gonna be heavy and long days. 257 00:10:33,166 --> 00:10:34,668 I'll think he can do it. 258 00:10:34,702 --> 00:10:36,837 I think so. I don't know yet. 259 00:10:36,870 --> 00:10:38,505 Okay, this is the ice hose. 260 00:10:38,538 --> 00:10:39,840 - Is this for ice? 261 00:10:39,873 --> 00:10:42,042 - Yeah, it's where the ice coming out, you know? 262 00:10:45,779 --> 00:10:46,880 - Yeah. 263 00:10:46,914 --> 00:10:48,816 - Right here's, like, a real heavy job. 264 00:10:48,849 --> 00:10:51,218 You got, like, a real stronger back and-- 265 00:10:51,251 --> 00:10:53,286 - My back's tired already from just holding this thing. 266 00:10:56,123 --> 00:10:58,291 [phone dings] 267 00:10:58,325 --> 00:10:59,626 When he gave me the hose, 268 00:10:59,659 --> 00:11:03,496 I didn't think it would be that big of a deal. 269 00:11:03,530 --> 00:11:05,632 - You ready, Cal? 270 00:11:10,337 --> 00:11:11,739 - He came over here and hit the switch, 271 00:11:11,772 --> 00:11:13,907 and I wasn't even ready. 272 00:11:13,941 --> 00:11:15,308 - Ice. Ice, Cal. Ice, Cal. 273 00:11:15,342 --> 00:11:18,879 Coming, coming, coming. 274 00:11:18,912 --> 00:11:20,647 announcer: Coming up... 275 00:11:20,680 --> 00:11:21,982 [dish shattering] 276 00:11:22,015 --> 00:11:24,017 One of America's most legendary quarterbacks 277 00:11:24,051 --> 00:11:25,753 takes on a new position. 278 00:11:25,786 --> 00:11:27,988 - That is Drew Brees on the wall right there, 279 00:11:28,021 --> 00:11:29,723 the New Orleans' Saints quarterback. 280 00:11:29,757 --> 00:11:30,791 - Yeah. 281 00:11:30,824 --> 00:11:32,492 - Oh, man, you got to step on it. 282 00:11:43,070 --> 00:11:46,039 [dramatic music] 283 00:11:46,073 --> 00:11:47,574 * 284 00:11:47,607 --> 00:11:49,009 - He came over here and hit the switch, 285 00:11:49,042 --> 00:11:52,279 and I wasn't even ready, 286 00:11:52,312 --> 00:11:54,014 and ice started going all over the ground, 287 00:11:54,047 --> 00:11:55,582 so it wasn't a good way to start. 288 00:11:55,615 --> 00:11:57,150 Hopefully, I'll come back strong. 289 00:12:01,188 --> 00:12:02,655 - Wow. - If we don't have the ice, 290 00:12:02,689 --> 00:12:03,723 we can't work. 291 00:12:03,757 --> 00:12:05,258 Ice for us is like 292 00:12:05,292 --> 00:12:08,295 the second important thing we got on the dock. 293 00:12:08,328 --> 00:12:11,932 We just cannot dump the ice on the floor. 294 00:12:11,965 --> 00:12:15,903 - The next job was getting the shrimp off the conveyer belt. 295 00:12:15,936 --> 00:12:18,772 - One shrimp, it can turn your bad whole box. 296 00:12:18,806 --> 00:12:19,973 One bad shrimp. 297 00:12:20,007 --> 00:12:21,608 You got to keep it on ice to keep it fresh, 298 00:12:21,641 --> 00:12:23,276 so we got to move it, okay, my man? 299 00:12:23,310 --> 00:12:26,814 Outside it's already 100 degrees right now. 300 00:12:26,847 --> 00:12:29,382 - Every layer of shrimp that dropped into the bucket, 301 00:12:29,416 --> 00:12:31,651 we had to put a layer of ice on top of it. 302 00:12:36,189 --> 00:12:39,026 This is a job that's definitely a race against time. 303 00:12:39,059 --> 00:12:41,561 - Uh-oh. You're in trouble now. 304 00:12:41,594 --> 00:12:43,430 It's coming. It's coming. It's coming. 305 00:12:43,463 --> 00:12:46,366 - There was no sitting around. - Ice. Ice, Cal. 306 00:12:46,399 --> 00:12:47,567 Ice, Cal. 307 00:12:47,600 --> 00:12:49,769 He needed to speed it up a little bit. 308 00:12:49,803 --> 00:12:51,872 - You do this every day? - Pretty much. 309 00:12:51,905 --> 00:12:54,674 18 hours a day, 7 days a week. 310 00:12:54,707 --> 00:12:56,376 - I did not think it was gonna be this though. 311 00:12:56,409 --> 00:13:00,113 It's hard work. It's long days, and it's hot. 312 00:13:00,147 --> 00:13:01,748 - More ice. More ice. 313 00:13:01,781 --> 00:13:04,184 - My wife and kids would not want me to come home 314 00:13:04,217 --> 00:13:05,718 smelling like I do right now, 315 00:13:05,752 --> 00:13:08,421 'cause I smell like a big shrimp. 316 00:13:08,455 --> 00:13:10,023 Mike, any other shrimp provider 317 00:13:10,057 --> 00:13:12,359 ever tried to steal you from this company? 318 00:13:12,392 --> 00:13:13,660 - Oh, yeah, I've had a lot of offers, 319 00:13:13,693 --> 00:13:17,364 a couple guys around here, but I'm good right here. 320 00:13:17,397 --> 00:13:19,232 When I need these guys, they help me. 321 00:13:19,266 --> 00:13:21,401 - They take care of you, so you take care of them, huh? 322 00:13:21,434 --> 00:13:23,270 - Yep. That's how it is, man. 323 00:13:23,303 --> 00:13:25,939 - When do we get a lunch break around here? 324 00:13:25,973 --> 00:13:27,107 - Maybe tomorrow. 325 00:13:27,140 --> 00:13:28,408 [laughter] 326 00:13:28,441 --> 00:13:31,011 If you want to, my wife's cooking something like-- 327 00:13:31,044 --> 00:13:32,279 - Man, I'd appreciate that. - Yeah, no problem, man. 328 00:13:32,312 --> 00:13:33,280 We take care of you, man. 329 00:13:33,313 --> 00:13:36,116 [light guitar music] 330 00:13:36,149 --> 00:13:37,750 This is Cal. 331 00:13:37,784 --> 00:13:39,386 - How are you? - Hi. I'm fine. 332 00:13:39,419 --> 00:13:42,089 - He's working today. - Cal. What's your name? 333 00:13:42,122 --> 00:13:43,256 - Elizabeth. - Elizabeth. 334 00:13:43,290 --> 00:13:44,724 - Elizabeth. Yeah. - Very nice to meet you. 335 00:13:44,757 --> 00:13:47,127 Shrimp. Finally some cooked shrimp. 336 00:13:47,160 --> 00:13:49,963 - Oh, yeah, I got to stay away little before. 337 00:13:49,997 --> 00:13:51,064 - This is excellent. 338 00:13:51,098 --> 00:13:52,900 - It's good? - Yes. Very good. 339 00:13:52,933 --> 00:13:55,002 - Thank you. - How you like the job? 340 00:13:55,035 --> 00:13:57,604 - It's hard work, man. - It's a tough life. 341 00:13:57,637 --> 00:13:59,907 - How'd you get in? - I had to find an odd job, 342 00:13:59,940 --> 00:14:03,276 because my mama passed away when I was 12, 343 00:14:03,310 --> 00:14:07,147 and I still had two sisters and another brother. 344 00:14:07,180 --> 00:14:08,581 I got to leave the school to start working. 345 00:14:08,615 --> 00:14:09,950 - How old were you at that time? 346 00:14:09,983 --> 00:14:11,218 - I was, like, 13. 347 00:14:11,251 --> 00:14:12,953 - And that's how you got your work ethic today? 348 00:14:12,986 --> 00:14:14,187 - Oh, yeah. - Yeah. 349 00:14:14,221 --> 00:14:15,588 He came from Mexico, 350 00:14:15,622 --> 00:14:17,224 where he had to provide for his family 351 00:14:17,257 --> 00:14:18,458 at 13 years old, 352 00:14:18,491 --> 00:14:20,994 and then here he is working 18-hour days. 353 00:14:21,028 --> 00:14:22,862 It's very humbling to see. 354 00:14:22,896 --> 00:14:24,097 How many kids you have? 355 00:14:24,131 --> 00:14:26,133 - I got two boys. - Two boys? 356 00:14:26,166 --> 00:14:28,969 - Yeah. - Really? I have two girls. 357 00:14:29,002 --> 00:14:30,070 - You do? - Yeah. 358 00:14:30,103 --> 00:14:31,371 - Sometime I don't even see them. 359 00:14:31,404 --> 00:14:34,407 Sometime I come back home around 9:00, 10:00. 360 00:14:34,441 --> 00:14:35,808 They're sleeping already, 361 00:14:35,842 --> 00:14:37,911 and when I leave, they're still sleeping. 362 00:14:37,945 --> 00:14:39,913 - It must be tough being married 363 00:14:39,947 --> 00:14:41,448 to a shrimping man. 364 00:14:51,524 --> 00:14:53,793 Are your kids gonna get in the shrimping business? 365 00:14:55,162 --> 00:14:57,797 Really? 366 00:14:59,566 --> 00:15:00,833 I got to see firsthand 367 00:15:00,867 --> 00:15:02,970 what this guy does each and every day. 368 00:15:03,003 --> 00:15:05,572 A lot of times, you don't see what they're sacrificing, 369 00:15:05,605 --> 00:15:07,574 and Mike's going above and beyond, 370 00:15:07,607 --> 00:15:10,210 doing what he has to do for his family. 371 00:15:10,243 --> 00:15:12,980 - I want you guys to meet a buddy of mine. 372 00:15:13,013 --> 00:15:14,481 This is Mr. Cal. 373 00:15:14,514 --> 00:15:17,217 - Hey, guys. What's your name? - Hello. Jonathan. 374 00:15:17,250 --> 00:15:19,486 - Nice to meet you. What's your name? 375 00:15:19,519 --> 00:15:20,920 - My name is [inaudible]. 376 00:15:20,954 --> 00:15:23,556 - What do you guys want to do when you finish school? 377 00:15:23,590 --> 00:15:25,592 - I think I'm gonna be a doctor or something. 378 00:15:25,625 --> 00:15:27,094 - A doctor. - Yeah. 379 00:15:27,127 --> 00:15:29,997 - Good for you, man. - Like I said, even if I got to 380 00:15:30,030 --> 00:15:33,366 put all my money on these guys, I will put it on... 381 00:15:33,400 --> 00:15:34,934 - That's awesome. - To help them out 382 00:15:34,968 --> 00:15:37,437 to make it something different. 383 00:15:37,470 --> 00:15:39,539 - Good for you, Mike. 384 00:15:39,572 --> 00:15:42,342 I liked Mike already when I was on the dock with him, 385 00:15:42,375 --> 00:15:43,910 and then I got to come in his home 386 00:15:43,943 --> 00:15:45,512 and meet his wife and meet his kids, 387 00:15:45,545 --> 00:15:47,580 and knowing they don't get to see their dad much, 388 00:15:47,614 --> 00:15:49,416 and it's all because of the things that he's doing 389 00:15:49,449 --> 00:15:50,850 to help our business. 390 00:15:50,883 --> 00:15:54,421 It's a sacrifice that deserves lots of appreciation. 391 00:15:57,224 --> 00:16:00,193 [gentle piano music] 392 00:16:00,227 --> 00:16:01,728 [phone trilling] 393 00:16:01,761 --> 00:16:03,796 Hey, brother. I've had quite the day today. 394 00:16:03,830 --> 00:16:05,932 My back is hurting. - [laughs] 395 00:16:05,965 --> 00:16:09,202 - The guy that we were with, Mike, was just awesome. 396 00:16:09,236 --> 00:16:12,772 If we can have every vendor that acts like this 397 00:16:12,805 --> 00:16:15,508 and is as passionate about what they do each 398 00:16:15,542 --> 00:16:18,111 and every day, we're in a good spot. 399 00:16:18,145 --> 00:16:20,380 - Yeah. Man, it sounds like you had a crazy day. 400 00:16:20,413 --> 00:16:21,581 I cannot wait to hear 401 00:16:21,614 --> 00:16:23,116 what else that you got going on. 402 00:16:23,150 --> 00:16:24,484 - Yeah. All right, man. See you. 403 00:16:24,517 --> 00:16:26,619 * 404 00:16:26,653 --> 00:16:30,523 [upbeat music] 405 00:16:30,557 --> 00:16:32,525 - Today I'm in New Orleans, and it's home of one 406 00:16:32,559 --> 00:16:34,327 of our very first restaurants, 407 00:16:34,361 --> 00:16:37,564 opened in the shadow of the New Orleans Saints Superdome. 408 00:16:37,597 --> 00:16:40,167 Our original stores are part of the blueprint 409 00:16:40,200 --> 00:16:41,734 for our expansion plan, 410 00:16:41,768 --> 00:16:44,037 but I'm not personally gonna go undercover here. 411 00:16:44,071 --> 00:16:46,573 [upbeat rock music] 412 00:16:46,606 --> 00:16:48,741 Drew Brees is a legendary quarterback 413 00:16:48,775 --> 00:16:50,977 for the New Orleans Saints 414 00:16:51,010 --> 00:16:54,047 and part owner of Walk-On's, 415 00:16:54,081 --> 00:16:56,949 but he's never worked in one of our locations. 416 00:16:56,983 --> 00:16:58,585 And just like I do, he wants to know 417 00:16:58,618 --> 00:17:00,387 if we're running our restaurants correctly, 418 00:17:00,420 --> 00:17:02,822 and there's no doubt this is the best way to do it. 419 00:17:02,855 --> 00:17:04,124 What's up, brother? 420 00:17:04,157 --> 00:17:06,659 - What's up, man? How you doing? 421 00:17:06,693 --> 00:17:08,328 - So how you feel about this, man? You ready? 422 00:17:08,361 --> 00:17:11,364 - Yeah. I'm nervous, but excited 423 00:17:11,398 --> 00:17:13,733 all at the same time, to be truly behind the scenes 424 00:17:13,766 --> 00:17:16,035 where I'm not Drew Brees, right? 425 00:17:16,069 --> 00:17:17,970 I'm just a guy. 426 00:17:18,004 --> 00:17:20,340 That's--that's what I'm most interested in. 427 00:17:20,373 --> 00:17:23,676 - So you are the most recognizable face in this city. 428 00:17:23,710 --> 00:17:25,011 Can we pull this off? 429 00:17:25,044 --> 00:17:27,447 - I think we can with some good prosthetics. 430 00:17:27,480 --> 00:17:30,783 [upbeat music] 431 00:17:30,817 --> 00:17:34,921 Walk-On's is my team too, so it's important to me 432 00:17:34,954 --> 00:17:39,859 that I'm involved in taking it to the next level. 433 00:17:39,892 --> 00:17:42,395 It's actually even better than I thought it was gonna be. 434 00:17:42,429 --> 00:17:44,030 How did I just become Matthew McConaughey? 435 00:17:44,063 --> 00:17:45,898 [laughs] 436 00:17:45,932 --> 00:17:48,335 All right, all right. 437 00:17:48,368 --> 00:17:50,170 Hey, man. 438 00:17:50,203 --> 00:17:52,939 - Holy-- - What's going on? Chris. 439 00:17:52,972 --> 00:17:54,841 - Wow. - Nice to meet you, man. 440 00:17:54,874 --> 00:17:57,310 I'm just--I'm just looking for my second career. 441 00:17:57,344 --> 00:18:00,079 - They will not be able to tell who you are. 442 00:18:03,283 --> 00:18:04,851 All right, I'll see you. 443 00:18:04,884 --> 00:18:06,085 - Sounds good. - Knock it out. 444 00:18:06,119 --> 00:18:07,654 - All right. 445 00:18:07,687 --> 00:18:11,724 I wonder if my family's gonna recognize me. 446 00:18:11,758 --> 00:18:14,927 Hey, guys, it's me. 447 00:18:14,961 --> 00:18:16,629 [laughter] 448 00:18:16,663 --> 00:18:19,332 You recognize me? 449 00:18:19,366 --> 00:18:23,303 - I look like--oh, I'm Thor. Argh. 450 00:18:26,373 --> 00:18:29,809 Aw, sweet girl. 451 00:18:30,877 --> 00:18:33,213 [rock music] 452 00:18:33,246 --> 00:18:34,947 Today I'll be working alongside Anderson, 453 00:18:34,981 --> 00:18:36,616 who is a prep cook 454 00:18:36,649 --> 00:18:40,287 and a pot-washer, entry-level position. 455 00:18:40,320 --> 00:18:41,521 Applying my disguise has taken longer 456 00:18:41,554 --> 00:18:42,822 than I thought it would, 457 00:18:42,855 --> 00:18:46,826 so I'm a little late to start my shift. 458 00:18:46,859 --> 00:18:48,828 Hey, guys, I'm looking for Anderson. 459 00:18:48,861 --> 00:18:49,896 - How you doing, Chris? 460 00:18:49,929 --> 00:18:51,097 You're gonna be shadowing me today. 461 00:18:51,130 --> 00:18:52,465 - All right. 462 00:18:52,499 --> 00:18:53,566 - Get your uniform on. - All right, man. Thank you. 463 00:18:53,600 --> 00:18:54,967 - And you're late. - Yeah, okay. 464 00:18:55,001 --> 00:18:56,969 - I got a whole bunch of dishes for us to knock out. 465 00:18:57,003 --> 00:18:58,671 We got to make up for lost time. 466 00:18:58,705 --> 00:18:59,972 - All right. - All right, so basically, 467 00:19:00,006 --> 00:19:01,474 we're just gonna spray everything off. 468 00:19:01,508 --> 00:19:03,810 We'll just pass it through and watch the magic happen. 469 00:19:03,843 --> 00:19:06,579 - All right. Here we go. 470 00:19:06,613 --> 00:19:09,081 - Being late is always a no-go with me. 471 00:19:09,115 --> 00:19:11,418 If you're late, the girls are gonna need silverware. 472 00:19:11,451 --> 00:19:14,187 We're gonna need plates, and I think I have a lot 473 00:19:14,221 --> 00:19:16,389 of work cut out for me today dealing with Chris. 474 00:19:18,591 --> 00:19:19,792 [dish shatters] 475 00:19:19,826 --> 00:19:21,461 - Oh, man. 476 00:19:21,494 --> 00:19:23,029 Shoot. 477 00:19:23,062 --> 00:19:24,864 A slippery plate is a little more difficult 478 00:19:24,897 --> 00:19:26,233 than a slippery football. 479 00:19:26,266 --> 00:19:27,700 They get kind of slick, huh? 480 00:19:27,734 --> 00:19:29,902 - Oh, yeah. It's coming out your check, boss. 481 00:19:29,936 --> 00:19:31,170 - Man. - [laughs] 482 00:19:31,204 --> 00:19:33,506 - Oh, gosh. 483 00:19:33,540 --> 00:19:34,841 They said the plates were coming out of my check, 484 00:19:34,874 --> 00:19:37,043 so we'll see. 485 00:19:37,076 --> 00:19:38,611 - Yeah, Chris, if you had got here on time, 486 00:19:38,645 --> 00:19:40,112 you wouldn't be rushing to do anything. 487 00:19:40,146 --> 00:19:41,414 - So I got some catching up to do, man. 488 00:19:41,448 --> 00:19:43,015 - Yeah, we got to step on it. [inaudible]. 489 00:19:43,049 --> 00:19:44,451 [clattering] 490 00:19:44,484 --> 00:19:45,718 All right. - All right. 491 00:19:45,752 --> 00:19:47,254 - My first impression of Chris, 492 00:19:47,287 --> 00:19:51,658 I thought that he wasn't gonna be able to hang in the kitchen. 493 00:19:51,691 --> 00:19:54,060 He had plates everywhere in the dish room on the floor. 494 00:19:54,093 --> 00:19:55,295 - That's my fault. That's my fault. 495 00:19:55,328 --> 00:19:57,230 - Yeah, you don't have to scramble around. 496 00:19:57,264 --> 00:19:59,198 I'm with you. I got your back. We're a team. 497 00:19:59,232 --> 00:20:00,700 - All right. - Had to light a fire under him 498 00:20:00,733 --> 00:20:01,768 to get him going. 499 00:20:01,801 --> 00:20:03,603 The dishes from out of the dining room, 500 00:20:03,636 --> 00:20:05,638 the plates are dining room dishes. 501 00:20:05,672 --> 00:20:07,507 - Okay. - Pots, pans, that's all us 502 00:20:07,540 --> 00:20:09,309 back here prepping everything. 503 00:20:09,342 --> 00:20:12,845 - All right. 504 00:20:12,879 --> 00:20:14,814 - We got plenty more stuff to do, chef. 505 00:20:14,847 --> 00:20:16,316 We got to step on it. 506 00:20:16,349 --> 00:20:17,684 - Great sense of urgency in there. 507 00:20:17,717 --> 00:20:19,252 There was work to do, and we've been working. 508 00:20:19,286 --> 00:20:21,654 - If we don't get these dishes cleaned, boss, like, 509 00:20:21,688 --> 00:20:23,089 everyone's gonna be waiting for plates. 510 00:20:23,122 --> 00:20:24,691 It's gonna be total chaos. - All right. 511 00:20:24,724 --> 00:20:26,326 We can't have that. All right. All right. 512 00:20:26,359 --> 00:20:28,160 - You got to get it. 513 00:20:28,194 --> 00:20:30,129 Yeah, he's doing a good job. 514 00:20:30,162 --> 00:20:32,565 Spray 'em down clean. Send 'em through the machine. 515 00:20:32,599 --> 00:20:34,033 - Got to like that, yeah. - That rhymes. 516 00:20:34,066 --> 00:20:37,337 We're the heartbeat of the back of the house, man. 517 00:20:37,370 --> 00:20:38,871 - Somebody might consider doing dishes 518 00:20:38,905 --> 00:20:40,907 as just a menial job, you know, kind of entry-level. 519 00:20:40,940 --> 00:20:43,109 But at the end of the day, that job's just as important 520 00:20:43,142 --> 00:20:45,445 as any other job, and Anderson recognizes that. 521 00:20:45,478 --> 00:20:48,315 He takes pride in doing it the best that he can. 522 00:20:50,483 --> 00:20:53,486 - Take this trash out. There you go. 523 00:20:53,520 --> 00:20:57,023 Okay, now that we have most of the dishes taken care of, 524 00:20:57,056 --> 00:20:58,224 we're gonna go to the front of the house 525 00:20:58,257 --> 00:21:00,627 and see what needs to be cleaned, tidied up. 526 00:21:00,660 --> 00:21:03,863 - All right. - There you go. 527 00:21:03,896 --> 00:21:05,231 - Football's huge down here, right? 528 00:21:05,264 --> 00:21:06,833 - Yes. It gets crazy. 529 00:21:06,866 --> 00:21:08,234 - They love the Saints down here, don't they? 530 00:21:08,267 --> 00:21:09,702 - Oh, yes. They do. 531 00:21:09,736 --> 00:21:12,539 - You a big fan of the team? - Oh, yes. Yes, I love 'em. 532 00:21:12,572 --> 00:21:14,541 That is Drew Brees on the wall right there, 533 00:21:14,574 --> 00:21:16,208 the New Orleans Saints quarterback. 534 00:21:16,242 --> 00:21:17,209 - Yeah. - Yeah. 535 00:21:17,243 --> 00:21:18,778 - It was a close call. 536 00:21:18,811 --> 00:21:21,414 I had to immediately make sure I was locked-in on my character 537 00:21:21,448 --> 00:21:23,049 and not, you know, slip up. 538 00:21:23,082 --> 00:21:24,551 - Yeah, and if it wasn't for Drew Brees, 539 00:21:24,584 --> 00:21:26,819 this place wouldn't be standing, wouldn't be running. 540 00:21:26,853 --> 00:21:29,589 He's part owner, and he's pretty cool. 541 00:21:30,890 --> 00:21:32,158 - So it sounds like you try to pick up 542 00:21:32,191 --> 00:21:34,126 whatever shifts you can to make extra money? 543 00:21:34,160 --> 00:21:35,828 - Yes. Yes, I try to because my mom, 544 00:21:35,862 --> 00:21:38,130 she was diagnosed with breast cancer. 545 00:21:38,164 --> 00:21:39,932 - Oh, really? - Yes, I had to come back home, 546 00:21:39,966 --> 00:21:42,735 help my mom out, and basically had to drop out of college. 547 00:21:42,769 --> 00:21:45,438 So I'm left with $30,000 of debt, 548 00:21:45,472 --> 00:21:48,941 'cause I have my student loans, so any shift they've got going 549 00:21:48,975 --> 00:21:50,843 in here that's available, I'll pick it up. 550 00:21:50,877 --> 00:21:51,978 - You're taking care of people here. 551 00:21:52,011 --> 00:21:53,245 You're taking care of people at home. 552 00:21:53,279 --> 00:21:54,414 - Yes. 553 00:21:54,447 --> 00:21:55,515 - Just taking care of a lot of people. 554 00:21:55,548 --> 00:21:57,083 - Yes, but I'm not a selfish person. 555 00:21:57,116 --> 00:21:59,051 I wouldn't have it any other way. 556 00:21:59,085 --> 00:22:00,119 - So ever since I could remember, 557 00:22:00,152 --> 00:22:01,421 when I was a kid, my dream was to be 558 00:22:01,454 --> 00:22:03,390 a professional athlete, to be a quarterback, 559 00:22:03,423 --> 00:22:05,224 and I get a chance to live out that dream. 560 00:22:05,257 --> 00:22:07,093 You know, here's a guy who just wanted to be able 561 00:22:07,126 --> 00:22:08,695 to get a college degree. 562 00:22:08,728 --> 00:22:10,897 He's had to put that on hold to sacrifice for his family. 563 00:22:10,930 --> 00:22:12,965 He'd incurred all this student loan debt, 564 00:22:12,999 --> 00:22:14,801 so he just has so much on his shoulders, 565 00:22:14,834 --> 00:22:16,035 so much responsibility, 566 00:22:16,068 --> 00:22:18,471 and yet he's got such a positive attitude. 567 00:22:18,505 --> 00:22:19,672 - Yeah, man, I got us 568 00:22:19,706 --> 00:22:21,374 some healthy snacks and stuff for lunch. 569 00:22:21,408 --> 00:22:22,709 We'll take a little break and stuff. 570 00:22:22,742 --> 00:22:23,743 - Perfect. 571 00:22:23,776 --> 00:22:25,845 I got a perfect place we can walk to. 572 00:22:25,878 --> 00:22:29,048 - Heard that. 573 00:22:29,081 --> 00:22:31,684 - That wrap was really good. - Oh, I appreciate it, man. 574 00:22:31,718 --> 00:22:33,653 I feel like we should have a healthy part 575 00:22:33,686 --> 00:22:34,987 of the menu, like-- 576 00:22:35,021 --> 00:22:36,889 - Do you feel like it's not healthy enough? 577 00:22:36,923 --> 00:22:39,058 - At the end of the day, it's a sports bar, 578 00:22:39,091 --> 00:22:42,028 but if they could just work their way on to getting, like, 579 00:22:42,061 --> 00:22:43,996 more healthier options... 580 00:22:44,030 --> 00:22:47,133 I lost my father to a heart attack, 581 00:22:47,166 --> 00:22:49,669 so it's, like, everything I intake is more healthy now 582 00:22:49,702 --> 00:22:51,003 just for my long run. 583 00:22:51,037 --> 00:22:53,540 My father was basically my inspiration 584 00:22:53,573 --> 00:22:55,408 just to flip my whole life around. 585 00:22:55,442 --> 00:22:59,045 - To change? - Yes. I was, like, 320 pounds. 586 00:22:59,078 --> 00:23:01,380 - Wow. - Yeah. Yeah, that's me, man. 587 00:23:01,414 --> 00:23:02,749 Big. 588 00:23:02,782 --> 00:23:04,250 - That's amazing. 589 00:23:04,283 --> 00:23:05,785 Anderson has been totally open and honest with me, 590 00:23:05,818 --> 00:23:07,987 and so I feel like I want to break my cover tonight, 591 00:23:08,020 --> 00:23:10,957 tell him how I feel from me, from the real Drew Brees. 592 00:23:10,990 --> 00:23:13,593 I appreciate you taking me under your wing 593 00:23:13,626 --> 00:23:14,861 and showing me the ropes in there 594 00:23:14,894 --> 00:23:17,263 and took great care of me. 595 00:23:17,296 --> 00:23:20,032 I want to tell you right now my name is not Chris. 596 00:23:20,066 --> 00:23:22,802 I'm not here looking for a second career 597 00:23:22,835 --> 00:23:25,472 in the restaurant industry. 598 00:23:25,505 --> 00:23:27,974 I am actually... 599 00:23:28,007 --> 00:23:29,375 - No. 600 00:23:29,408 --> 00:23:30,710 Oh, my God. 601 00:23:41,387 --> 00:23:43,255 - Anderson has been totally open and honest with me, 602 00:23:43,289 --> 00:23:44,757 and so I feel compelled to want to be 603 00:23:44,791 --> 00:23:46,192 completely honest with him as well. 604 00:23:46,225 --> 00:23:48,194 I appreciate you taking me under your wing, 605 00:23:48,227 --> 00:23:49,629 and you took great care of me. 606 00:23:49,662 --> 00:23:51,430 I want to tell you right now my name is not Chris. 607 00:23:51,464 --> 00:23:52,599 - Mm-hmm. 608 00:23:54,601 --> 00:23:56,536 I am actually... 609 00:23:56,569 --> 00:23:57,604 - No. 610 00:23:58,538 --> 00:24:00,372 [laughs] 611 00:24:00,406 --> 00:24:02,208 - I'm Drew Brees. 612 00:24:02,241 --> 00:24:04,677 - Oh, my God. Oh, my God. 613 00:24:04,711 --> 00:24:08,280 - And I just want to tell you how much I appreciate 614 00:24:08,314 --> 00:24:11,317 and admire who you are and what you stand for. 615 00:24:11,350 --> 00:24:14,020 - Seriously, like, my heart is pounding through my chest. 616 00:24:14,053 --> 00:24:15,387 You're my favorite person. 617 00:24:15,421 --> 00:24:18,625 That means so much to me, dude. 618 00:24:18,658 --> 00:24:20,993 - Let me get cleaned up, and then I want to sit down 619 00:24:21,027 --> 00:24:22,428 and keep talking with you, all right? 620 00:24:22,461 --> 00:24:25,231 - Yes. Yes, I thank you so much, man. I'm so excited. 621 00:24:25,264 --> 00:24:26,465 I'm shocked right now, dude. 622 00:24:26,499 --> 00:24:27,767 This is crazy. 623 00:24:27,800 --> 00:24:29,736 Oh, my God. 624 00:24:29,769 --> 00:24:32,438 I can't believe I actually had Drew Brees, like, 625 00:24:32,471 --> 00:24:35,441 washing dishes, taking out trash. 626 00:24:35,474 --> 00:24:38,978 Just crazy. This is a very surreal experience. 627 00:24:39,011 --> 00:24:42,048 - All right, Anderson. 628 00:24:44,383 --> 00:24:46,085 So first thing I've got to tell you is, 629 00:24:46,118 --> 00:24:47,253 you're on "Undercover Boss." 630 00:24:47,286 --> 00:24:48,988 - Oh, wow. That's crazy. 631 00:24:49,021 --> 00:24:51,423 - The minute I walked in, even though I was late, 632 00:24:51,457 --> 00:24:53,192 you got me right to working. - Yeah. 633 00:24:53,225 --> 00:24:55,227 - I felt your energy. - You did? 634 00:24:55,261 --> 00:24:57,096 - Yes, I did, and that's infectious. 635 00:24:57,129 --> 00:24:58,230 - Right. 636 00:24:58,264 --> 00:24:59,899 - You would be a guy I would look forward 637 00:24:59,932 --> 00:25:01,601 to coming to working with each and every day. 638 00:25:01,634 --> 00:25:03,536 - I appreciate that. - And now knowing just 639 00:25:03,570 --> 00:25:05,271 what you represent with your family, 640 00:25:05,304 --> 00:25:06,873 the way that you take care of your mother, 641 00:25:06,906 --> 00:25:08,407 the story with your father, just the way 642 00:25:08,440 --> 00:25:11,077 that that's influenced you into who you are, 643 00:25:11,110 --> 00:25:12,645 I think your best is yet to come. 644 00:25:12,679 --> 00:25:14,213 - Yes. - And I believe 645 00:25:14,246 --> 00:25:15,815 that's gonna be with Walk-On's too. 646 00:25:15,848 --> 00:25:17,750 - I appreciate that so much, Drew. 647 00:25:17,784 --> 00:25:20,853 I just want to tell you that you mean so much to the city. 648 00:25:20,887 --> 00:25:22,789 You are a leader. You are a hero. 649 00:25:22,822 --> 00:25:26,392 You got the city back together after Hurricane Katrina, 650 00:25:26,425 --> 00:25:27,994 and I just want to thank you 651 00:25:28,027 --> 00:25:29,662 from the bottom of my heart. I really do. 652 00:25:29,696 --> 00:25:31,097 - Well, as you know, that's a team effort, right? 653 00:25:31,130 --> 00:25:32,498 - Yes. - There are a lot of people 654 00:25:32,531 --> 00:25:33,600 that are involved in that. - Yes, it's a team effort. 655 00:25:33,633 --> 00:25:34,734 - But I'm just honored to be a part of it. 656 00:25:34,767 --> 00:25:35,868 - I appreciate you a lot. This is-- 657 00:25:35,902 --> 00:25:38,738 I'm so happy to be here with you. 658 00:25:38,771 --> 00:25:40,139 - You too, man. You too. 659 00:25:40,172 --> 00:25:41,708 - Thank you, sir. 660 00:25:41,741 --> 00:25:43,475 - I'm gonna report back to Brandon that here's a guy 661 00:25:43,509 --> 00:25:44,911 who picks up every shift 662 00:25:44,944 --> 00:25:46,979 he possibly can doing whatever job 663 00:25:47,013 --> 00:25:52,018 he possibly can in the kitchen in order to help the team 664 00:25:52,051 --> 00:25:54,353 but also to care for those that he loves most. 665 00:25:54,386 --> 00:25:56,923 That means a lot. 666 00:25:56,956 --> 00:25:59,926 [upbeat funky music] 667 00:25:59,959 --> 00:26:03,495 * 668 00:26:03,529 --> 00:26:05,632 - Today I'm at our Lafayette restaurant. 669 00:26:05,665 --> 00:26:07,700 It's been one of our top-performing stores. 670 00:26:07,734 --> 00:26:10,236 Literal employee turnover and sales 671 00:26:10,269 --> 00:26:13,139 have stayed at the top for over eight years now. 672 00:26:13,172 --> 00:26:15,875 I want to find out what we do right here 673 00:26:15,908 --> 00:26:18,945 and how we can duplicate that as we keep opening restaurants 674 00:26:18,978 --> 00:26:21,380 throughout the country. 675 00:26:21,413 --> 00:26:23,616 I hired the employees here in the very beginning, 676 00:26:23,650 --> 00:26:26,485 and so I'm concerned about lots of employees 677 00:26:26,518 --> 00:26:27,754 noticing that it's Brandon. 678 00:26:30,823 --> 00:26:33,793 [knocking] 679 00:26:33,826 --> 00:26:35,561 - Hello. How you doing? - Hello. How are you? 680 00:26:35,594 --> 00:26:36,829 - All right. - Good. 681 00:26:36,863 --> 00:26:37,830 - Can I help you? - I'm looking for Jessica. 682 00:26:37,864 --> 00:26:38,831 - I'm Jessica. - I'm Brandon. 683 00:26:38,865 --> 00:26:41,600 - Come on in. - I had one job. 684 00:26:41,634 --> 00:26:45,337 To introduce myself as "Cal," and I failed. 685 00:26:45,371 --> 00:26:46,673 She looked at me a little weird. 686 00:26:46,706 --> 00:26:48,540 - Can I help you? - Yes, ma'am. 687 00:26:48,574 --> 00:26:51,978 I'm here--My name is Cal. I'm here to shadow you today. 688 00:26:52,011 --> 00:26:55,147 - Okay. All right, well, let's go to the back here. 689 00:26:55,181 --> 00:26:58,184 - But it happened so quick, I think I got away with it. 690 00:26:58,217 --> 00:27:00,152 - So right here I have your uniform 691 00:27:00,186 --> 00:27:03,022 and the bathroom's right here. Two minutes please. 692 00:27:03,055 --> 00:27:04,223 - All right. - Thank you. 693 00:27:04,256 --> 00:27:07,393 - Thank you, ma'am. - Come on, guys. Rumble. 694 00:27:07,426 --> 00:27:10,897 Let's go. Let's go. 695 00:27:10,930 --> 00:27:14,166 Okay, guys, we're gonna have a great shift today, y'all. 696 00:27:14,200 --> 00:27:17,403 My back of the house people, please, beautiful plates. 697 00:27:17,436 --> 00:27:19,005 Teamwork is all day, y'all. 698 00:27:19,038 --> 00:27:20,306 Let's rumble! 699 00:27:20,339 --> 00:27:23,743 [pot clanging] 700 00:27:23,776 --> 00:27:26,078 Who are we? all: Walk-On's! 701 00:27:26,112 --> 00:27:27,579 - What do we do? all: Win! 702 00:27:27,613 --> 00:27:30,983 - "Walk-On's" on three! One, two, three! 703 00:27:31,017 --> 00:27:32,418 all: Walk-On's! 704 00:27:32,451 --> 00:27:34,286 - Whoo! 705 00:27:34,320 --> 00:27:36,222 Whoo! - Wow. 706 00:27:36,255 --> 00:27:37,824 - Yes. - That's impressive. 707 00:27:37,857 --> 00:27:40,492 It looks like culture's really important to you guys. 708 00:27:40,526 --> 00:27:43,529 - Yes, it is. We watch each other's backs. 709 00:27:43,562 --> 00:27:45,331 Some of the girls call me "Mama Jess." 710 00:27:45,364 --> 00:27:46,866 - "Mama Jess?" - Yeah. 711 00:27:46,899 --> 00:27:48,500 - You're like the mama figure? - Yes, I am. 712 00:27:48,534 --> 00:27:49,902 I love my family. 713 00:27:49,936 --> 00:27:52,905 [upbeat twangy guitar music] 714 00:27:52,939 --> 00:27:54,206 * 715 00:27:54,240 --> 00:27:56,909 - Jessica referred to her teammates as family, 716 00:27:56,943 --> 00:27:58,410 and that's gold to me. 717 00:27:58,444 --> 00:28:01,848 That's what we preach from our corporate headquarters, 718 00:28:01,881 --> 00:28:04,150 so that gives me a really, really good feeling 719 00:28:04,183 --> 00:28:07,686 that we're in a good spot here in Lafayette. 720 00:28:07,720 --> 00:28:09,121 - I never did [inaudible]. 721 00:28:09,155 --> 00:28:10,122 How you doing today? 722 00:28:10,156 --> 00:28:11,958 - Pretty good. - All right then. 723 00:28:11,991 --> 00:28:14,293 Good morning, Trist. 724 00:28:14,326 --> 00:28:18,364 - The girls and the guys, they just look up to her. 725 00:28:18,397 --> 00:28:20,099 This culture's great here. It's about the team. 726 00:28:20,132 --> 00:28:21,600 It's about the family, 727 00:28:21,633 --> 00:28:22,902 and she's a crucial part of this. 728 00:28:22,935 --> 00:28:24,503 She's the cornerstone of this culture. 729 00:28:24,536 --> 00:28:27,874 She's the quarterback. She's the Drew Brees. 730 00:28:27,907 --> 00:28:31,010 * 731 00:28:31,043 --> 00:28:33,880 - So, Cal, we just got finished with lunch rush, 732 00:28:33,913 --> 00:28:35,915 so the most important thing is cleaning the floors 733 00:28:35,948 --> 00:28:37,416 and throw away the trash, 734 00:28:37,449 --> 00:28:39,218 and you got your sanitizer buckets. 735 00:28:39,251 --> 00:28:43,155 - All right. - So that'll be for you. 736 00:28:43,189 --> 00:28:47,894 Go on. 737 00:28:47,927 --> 00:28:50,963 - Sorry. 738 00:28:50,997 --> 00:28:53,665 Is this typical restaurant floors? 739 00:28:53,699 --> 00:28:56,936 - No. No. No, it's not. Our floors have been like that 740 00:28:56,969 --> 00:29:00,272 for as long as I've been working here, six years. 741 00:29:00,306 --> 00:29:02,574 - The floor in there was in a terrible state. 742 00:29:02,608 --> 00:29:04,743 I was in there scrubbing like crazy 743 00:29:04,777 --> 00:29:07,079 and couldn't get all the food off the floor. 744 00:29:07,113 --> 00:29:11,550 I can't even sweep 'em up. I don't know how you clean. 745 00:29:11,583 --> 00:29:13,252 This restaurant gets some wear and tear, 746 00:29:13,285 --> 00:29:15,087 but having floors like that, 747 00:29:15,121 --> 00:29:17,589 it's unsafe, and it's unsanitary. 748 00:29:17,623 --> 00:29:18,925 announcer: Coming up, 749 00:29:18,958 --> 00:29:21,327 Brandon faces more hard truths. 750 00:29:21,360 --> 00:29:23,162 - So yeah, we keep asking about it, 751 00:29:23,195 --> 00:29:24,763 but apparently it's falling on deaf ears. 752 00:29:24,797 --> 00:29:26,665 - I'm a little disappointed and pissed off. 753 00:29:26,698 --> 00:29:30,002 announcer: And his employees find out his true identity. 754 00:29:30,036 --> 00:29:31,971 - And you're on "Undercover Boss." 755 00:29:32,004 --> 00:29:34,206 - Uh-uh. - Oh, my God. 756 00:29:45,617 --> 00:29:46,718 - It's hot up in here, huh? 757 00:29:46,752 --> 00:29:49,155 - Oh, yeah. - Is the A/C even on? 758 00:29:49,188 --> 00:29:51,757 - It breaks every summer. - I don't see how you stand it 759 00:29:51,790 --> 00:29:53,492 right here cooking with this hot grill. 760 00:29:53,525 --> 00:29:55,794 - With this heat? - Man. 761 00:29:55,828 --> 00:29:58,898 Working in that kitchen at 85 or 90 degrees 762 00:29:58,931 --> 00:30:01,868 in front of a 400-degree grill, it's absurd. 763 00:30:01,901 --> 00:30:03,335 - Our store does produce 764 00:30:03,369 --> 00:30:04,971 a lot of money. - Yeah. 765 00:30:05,004 --> 00:30:06,738 - So we should be first on board, you know, 766 00:30:06,772 --> 00:30:09,775 to try to get these fixed, but we keep asking about it, 767 00:30:09,808 --> 00:30:12,144 but apparently it's falling on deaf ears. 768 00:30:12,178 --> 00:30:13,846 - I'm a little disappointed and pissed off. 769 00:30:13,880 --> 00:30:15,814 There's a reason why this restaurant 770 00:30:15,848 --> 00:30:17,016 is one of the top performing, 771 00:30:17,049 --> 00:30:18,617 and it's because of people like her. 772 00:30:18,650 --> 00:30:20,186 I need to find out what I can do 773 00:30:20,219 --> 00:30:23,622 to make this right for Jessica and for Walk-On's. 774 00:30:23,655 --> 00:30:25,624 - So being that you're a part of our team now, 775 00:30:25,657 --> 00:30:26,859 you're gonna have to go and prep 776 00:30:26,893 --> 00:30:28,560 a few things in the back. 777 00:30:28,594 --> 00:30:29,561 - I'm ready. 778 00:30:29,595 --> 00:30:31,763 [upbeat music] 779 00:30:31,797 --> 00:30:35,634 - Today we're gonna prep these shrimp. 780 00:30:35,667 --> 00:30:37,703 - Jessica, how long have you been here at Walk-On's? 781 00:30:37,736 --> 00:30:39,638 - I've been working here for six years, 782 00:30:39,671 --> 00:30:42,241 and I love my job here. I really do. 783 00:30:42,274 --> 00:30:45,077 I started from the bottom and worked my way up to the top 784 00:30:45,111 --> 00:30:47,279 with no education. Like I said, I didn't-- 785 00:30:47,313 --> 00:30:48,480 - No education? - No. 786 00:30:48,514 --> 00:30:49,848 I didn't finish high school. 787 00:30:49,882 --> 00:30:51,984 I got pregnant in high school, 788 00:30:52,018 --> 00:30:53,953 and I'm doing this all for my family. 789 00:30:53,986 --> 00:30:55,922 I have four kids, so... 790 00:30:55,955 --> 00:30:58,891 - You have four kids? - Yes, two I gave birth to 791 00:30:58,925 --> 00:31:01,827 and two I had adopted, my sister's kids. 792 00:31:01,860 --> 00:31:04,830 - Wow. Four kids, single mom? - Yep. 793 00:31:04,863 --> 00:31:08,034 - Why did you adopt your sister's kids? 794 00:31:08,067 --> 00:31:12,404 - She died, and I had took my two nephews in, you know? 795 00:31:12,438 --> 00:31:13,872 - Oh, she passed? - Yes. 796 00:31:13,906 --> 00:31:15,107 - Oh, I'm so sorry to hear that. 797 00:31:15,141 --> 00:31:17,276 - She passed. Thank you, sweetheart. 798 00:31:17,309 --> 00:31:19,878 - When you talk about a true team player, it's Jessica. 799 00:31:19,912 --> 00:31:22,081 She had two kids of her own, single mom, 800 00:31:22,114 --> 00:31:25,251 and then her sister passed, and she took in her two kids. 801 00:31:25,284 --> 00:31:26,718 She had to make sacrifices, 802 00:31:26,752 --> 00:31:28,454 but she didn't blink an eye doing it. 803 00:31:28,487 --> 00:31:31,991 - I love my job, but it doesn't pay what I want it to pay, 804 00:31:32,024 --> 00:31:35,361 so I still have to go out there and clean houses. 805 00:31:35,394 --> 00:31:36,862 - Oh, you do? You work other jobs? 806 00:31:36,895 --> 00:31:39,731 - I'm an Uber driver, and I drive for Lyft. 807 00:31:39,765 --> 00:31:41,600 - Are you kidding me? - So yeah. 808 00:31:41,633 --> 00:31:43,902 - I can't believe that we have an assistant manager 809 00:31:43,936 --> 00:31:47,406 at our company that works 14-hour days 810 00:31:47,439 --> 00:31:50,276 and still has to drive an Uber and clean houses 811 00:31:50,309 --> 00:31:51,944 to take care of her four kids. 812 00:31:51,978 --> 00:31:54,680 My goodness. How many hours a week do you work? 813 00:31:54,713 --> 00:31:57,950 - Um, about 100-and-some odd hours. 814 00:31:57,984 --> 00:31:59,351 - I feel very privileged. 815 00:31:59,385 --> 00:32:01,653 I've never had to work three jobs to make ends meet. 816 00:32:01,687 --> 00:32:04,723 And when you meet someone like Jessica that does, 817 00:32:04,756 --> 00:32:06,025 it's a real eye-opener, 818 00:32:06,058 --> 00:32:08,227 and we really have to look at the situation. 819 00:32:11,863 --> 00:32:14,333 Going undercover has been more than I imagined. 820 00:32:14,366 --> 00:32:17,269 It's been physically and mentally draining. 821 00:32:17,303 --> 00:32:19,171 I thought I knew everything about the company, 822 00:32:19,205 --> 00:32:21,373 but it turns out there are some things that I don't know. 823 00:32:21,407 --> 00:32:23,242 But all-in-all, it's given me insight 824 00:32:23,275 --> 00:32:26,545 to move the company forward. 825 00:32:29,515 --> 00:32:32,351 [dramatic music] 826 00:32:32,384 --> 00:32:35,654 I've asked for everyone to meet me one last time. 827 00:32:35,687 --> 00:32:37,456 - Do you know what they're gonna have you doing today? 828 00:32:37,489 --> 00:32:40,492 - I have a Q&A. That's all I know. 829 00:32:40,526 --> 00:32:42,294 - They think they're coming to be interviewed about 830 00:32:42,328 --> 00:32:44,363 their time spent with Cal. 831 00:32:44,396 --> 00:32:47,933 They have no idea this is really "Undercover Boss." 832 00:32:47,966 --> 00:32:55,007 * 833 00:33:03,582 --> 00:33:04,616 Hey, Mike. 834 00:33:04,650 --> 00:33:07,753 - How you doing? - You know who I am? 835 00:33:07,786 --> 00:33:09,355 - Uh... - Yes, I do. 836 00:33:09,388 --> 00:33:11,323 - Who's that? - Brandon Landry. 837 00:33:11,357 --> 00:33:13,192 Mr. Brandon Landry. 838 00:33:13,225 --> 00:33:15,361 - Have you ever seen me anywhere else? 839 00:33:15,394 --> 00:33:16,795 - Not really. 840 00:33:16,828 --> 00:33:20,499 - Would you recognize me if I wore a beard 841 00:33:20,532 --> 00:33:23,169 and a camo hat? 842 00:33:23,202 --> 00:33:27,139 What if I was on the shrimp dock with an Alabama accent? 843 00:33:27,173 --> 00:33:30,042 - Uh-uh. Really? You kidding me? 844 00:33:30,076 --> 00:33:32,778 - You're on "Undercover Boss." 845 00:33:32,811 --> 00:33:34,246 - Oh, my God. 846 00:33:34,280 --> 00:33:36,248 That's all I can say, like... 847 00:33:36,282 --> 00:33:40,219 Ooh, this is--ooh. 848 00:33:40,252 --> 00:33:42,654 announcer: Coming up, the employees' lives 849 00:33:42,688 --> 00:33:44,123 are changed forever. 850 00:33:44,156 --> 00:33:46,858 - Oh, my God. Thank you so much. 851 00:33:46,892 --> 00:33:49,228 - That's crazy, man. 852 00:33:59,905 --> 00:34:03,609 - So as a Saints fan, how was it meeting Drew Brees? 853 00:34:03,642 --> 00:34:05,744 - Felt so bad. 854 00:34:05,777 --> 00:34:07,213 - Bad? - Yes. 855 00:34:07,246 --> 00:34:08,247 I was bossing him around in the kitchen, man. 856 00:34:08,280 --> 00:34:09,948 He's a legend. 857 00:34:09,981 --> 00:34:11,550 - Drew's a big fan of yours. - Wow. 858 00:34:11,583 --> 00:34:16,155 - And he just wanted to share this with you. 859 00:34:16,188 --> 00:34:17,856 - Hey, Anderson. It's Drew. 860 00:34:17,889 --> 00:34:19,991 I loved spending time with you the other day. 861 00:34:20,025 --> 00:34:21,927 I appreciate you taking such good care of me 862 00:34:21,960 --> 00:34:23,729 in the kitchen. 863 00:34:23,762 --> 00:34:26,232 I want to do something special for you this year, Anderson, 864 00:34:26,265 --> 00:34:29,968 so I'm letting you know that you have season tickets on me, 865 00:34:30,001 --> 00:34:32,904 any Saints games that you want to go to. 866 00:34:32,938 --> 00:34:35,174 You're the best. Keep it up. 867 00:34:35,207 --> 00:34:37,309 - Thank you so much. - That's not bad, is it? 868 00:34:37,343 --> 00:34:40,011 - That's not bad at all. Oh, my God. 869 00:34:40,045 --> 00:34:42,080 That's--that's amazing. - Yep. 870 00:34:42,114 --> 00:34:44,616 - I can't wait to go and cheer him on. 871 00:34:44,650 --> 00:34:46,051 I can't wait. 872 00:34:46,084 --> 00:34:49,455 - Drew had also mentioned that you were in school... 873 00:34:49,488 --> 00:34:50,956 - Yes. - And your mom got sick. 874 00:34:50,989 --> 00:34:53,259 - Yes. Couldn't really, like, focus on school 875 00:34:53,292 --> 00:34:56,295 and make sure she was okay, so I dropped out of school. 876 00:34:56,328 --> 00:34:58,197 - Did you acquire some debt throughout 877 00:34:58,230 --> 00:34:59,565 those years with school? - Oh, of course. 878 00:34:59,598 --> 00:35:01,400 It's, like, up to 30,000 in debt. 879 00:35:01,433 --> 00:35:02,868 - Really? - Yes. 880 00:35:02,901 --> 00:35:04,136 - Well, Drew and I talked. 881 00:35:04,170 --> 00:35:06,938 We want to relieve that debt. 882 00:35:06,972 --> 00:35:08,106 - Wow. 883 00:35:08,140 --> 00:35:10,676 - And so we're gonna give you $30,000. 884 00:35:10,709 --> 00:35:13,612 - Wow. That's crazy, man. 885 00:35:13,645 --> 00:35:16,148 [uplifting music] 886 00:35:16,182 --> 00:35:19,851 - And in addition, we're gonna give you an extra 10,000 887 00:35:19,885 --> 00:35:24,823 to help your mom out and to keep going. 888 00:35:24,856 --> 00:35:26,192 How do you feel about that? 889 00:35:26,225 --> 00:35:28,494 - [sighs] 890 00:35:28,527 --> 00:35:30,596 This really helps me out a lot. 891 00:35:30,629 --> 00:35:33,832 I really appreciate it so much from the bottom of my heart. 892 00:35:33,865 --> 00:35:35,100 - Yeah. Well, you're very welcome. 893 00:35:35,133 --> 00:35:36,668 You're very welcome. 894 00:35:36,702 --> 00:35:40,105 - Being recognized by Brandon and Drew is incredible. 895 00:35:40,138 --> 00:35:41,640 It's phenomenal, actually. 896 00:35:41,673 --> 00:35:43,542 I know that my hard work has paid off, 897 00:35:43,575 --> 00:35:46,812 and I know if I keep on going, the sky is the limit. 898 00:35:46,845 --> 00:35:48,680 It's endless possibilities. 899 00:35:48,714 --> 00:35:52,318 - Mike, our restaurants sell so much shrimp, 900 00:35:52,351 --> 00:35:56,188 and I got to tell you, man, I've never been so impressed 901 00:35:56,222 --> 00:35:59,291 about the operation that you run on a shrimp dock. 902 00:35:59,325 --> 00:36:01,260 - [sighs, clears throat] 903 00:36:01,293 --> 00:36:04,896 - One thing that you and I chatted a little bit about is, 904 00:36:04,930 --> 00:36:06,465 there's other shrimp docks 905 00:36:06,498 --> 00:36:09,034 that have tried to come and steal you. 906 00:36:09,067 --> 00:36:10,302 I can say this. 907 00:36:10,336 --> 00:36:12,037 I don't want you to go anywhere. 908 00:36:12,070 --> 00:36:14,273 I want you to stay exactly where you are, 909 00:36:14,306 --> 00:36:17,042 ensuring that we have great quality every day. 910 00:36:17,075 --> 00:36:18,944 - Right. - And because of that, 911 00:36:18,977 --> 00:36:22,013 I want to give you a little staying bonus. 912 00:36:22,047 --> 00:36:26,885 I want to give you $5,000 cash. 913 00:36:26,918 --> 00:36:28,554 - I mean, you don't have to do that, man. 914 00:36:28,587 --> 00:36:29,688 - I know I don't, but I want to. 915 00:36:29,721 --> 00:36:31,122 - I'm happy with what I'm making. 916 00:36:31,156 --> 00:36:34,360 I'm happy with what I got. - You mean that much to us, 917 00:36:34,393 --> 00:36:36,995 and so I want you to have that 5,000 918 00:36:37,028 --> 00:36:40,065 and spend it however you'd like. 919 00:36:40,098 --> 00:36:41,600 Mike, you invited me in your home. 920 00:36:41,633 --> 00:36:44,770 Your wife cooked us an unbelievable dinner. 921 00:36:44,803 --> 00:36:46,672 I got to meet your kids. 922 00:36:46,705 --> 00:36:50,509 You sacrifice lots of time without them. 923 00:36:50,542 --> 00:36:52,911 - It's a part of my life on every days. 924 00:36:52,944 --> 00:36:54,346 - Yeah. Well, when's the last time 925 00:36:54,380 --> 00:36:59,184 you were able to take the family on a vacation? 926 00:36:59,217 --> 00:37:01,853 - Um-- - I got something else for you. 927 00:37:01,887 --> 00:37:04,423 I'm gonna give you $10,000 928 00:37:04,456 --> 00:37:08,860 to go on whatever vacation anywhere, all expense-paid. 929 00:37:08,894 --> 00:37:12,431 Show the kids something different. 930 00:37:12,464 --> 00:37:15,200 - Thank you, man. - Absolutely. 931 00:37:15,233 --> 00:37:16,835 You deserve it, man, 932 00:37:16,868 --> 00:37:20,572 and your family deserves it. 933 00:37:20,606 --> 00:37:22,541 We talked about your childhood. 934 00:37:22,574 --> 00:37:24,310 You don't want this life for your kids. 935 00:37:24,343 --> 00:37:26,978 - I just want these guys doing something better. 936 00:37:27,012 --> 00:37:29,180 - And those college fees are tough. 937 00:37:29,214 --> 00:37:30,682 Well, I want to do this for you. 938 00:37:30,716 --> 00:37:33,752 I want to set up a college fund for both of your boys, 939 00:37:33,785 --> 00:37:36,322 15,000 for each kid, 940 00:37:36,355 --> 00:37:38,590 and that way it'll be able to take care of their college 941 00:37:38,624 --> 00:37:41,960 so you don't have to worry about that anymore. 942 00:37:41,993 --> 00:37:43,662 - Wow. 943 00:37:43,695 --> 00:37:46,832 Wow. Why you do this? - You deserve it. 944 00:37:46,865 --> 00:37:49,100 - Um, I mean... 945 00:37:49,134 --> 00:37:51,870 - I could tell your family was everything to you, 946 00:37:51,903 --> 00:37:54,373 and if I can do this to help you 947 00:37:54,406 --> 00:37:55,807 and help those boys go to college 948 00:37:55,841 --> 00:37:58,243 so they don't have to work as hard as you do, 949 00:37:58,276 --> 00:37:59,945 I want to do that. 950 00:37:59,978 --> 00:38:02,914 - This is gonna be changes. 951 00:38:02,948 --> 00:38:05,751 All my life, there's gonna be changes. 952 00:38:05,784 --> 00:38:08,620 My wife, my kids' life, 953 00:38:08,654 --> 00:38:13,592 there's gonna be good things to come after this. 954 00:38:13,625 --> 00:38:16,528 - Jessica, as soon as we got in the kitchen, 955 00:38:16,562 --> 00:38:17,729 I could see your love 956 00:38:17,763 --> 00:38:21,867 for the teamwork you've created in Lafayette. 957 00:38:21,900 --> 00:38:23,702 But working in that hot kitchen, 958 00:38:23,735 --> 00:38:26,805 sweeping those God-awful floors, 959 00:38:26,838 --> 00:38:29,541 it's not fair to you guys. Well, I can tell you this. 960 00:38:29,575 --> 00:38:32,444 You will be getting a brand-new floor, 961 00:38:32,478 --> 00:38:34,480 a brand new air-conditioning system... 962 00:38:34,513 --> 00:38:38,149 - Oh, gosh, Jesus. - And we are also remodeling 963 00:38:38,183 --> 00:38:39,351 the entire restaurant 964 00:38:39,385 --> 00:38:41,553 with over a million dollars in improvements. 965 00:38:41,587 --> 00:38:44,556 - Nice. Oh, my God. - So because of you, 966 00:38:44,590 --> 00:38:46,792 we're getting basically a whole new restaurant. 967 00:38:46,825 --> 00:38:48,093 - Thank you. - Absolutely. 968 00:38:48,126 --> 00:38:50,929 - Thank you so much. - We also talked about you 969 00:38:50,962 --> 00:38:54,265 went through some struggles, your sister suddenly passing. 970 00:38:54,299 --> 00:38:56,635 You know, your family doubled overnight. 971 00:38:56,668 --> 00:38:59,971 You work numerous hours at Walk-On's. You'll leave. 972 00:39:00,005 --> 00:39:02,974 You'll clean houses. You'll go drive ride-share. 973 00:39:03,008 --> 00:39:06,378 You'll do all these things to make ends meet for your family. 974 00:39:06,412 --> 00:39:10,015 - Yep. - And so for you doing that, 975 00:39:10,048 --> 00:39:12,718 we got one more thing for you. 976 00:39:12,751 --> 00:39:17,222 - What's that? - I want to give you $40,000. 977 00:39:17,255 --> 00:39:18,223 - Brandon. 978 00:39:18,256 --> 00:39:20,592 [sighs] 979 00:39:20,626 --> 00:39:23,395 Oh, my God. 980 00:39:23,429 --> 00:39:25,296 Thank you so much. 981 00:39:25,330 --> 00:39:29,535 Oh, my God. $40,000. 982 00:39:29,568 --> 00:39:32,538 - I don't want you to have to work other jobs. 983 00:39:32,571 --> 00:39:35,306 I want Jessica all for Walk-On's. 984 00:39:35,340 --> 00:39:38,343 - Oh, my God. - And so I want to make sure 985 00:39:38,376 --> 00:39:40,178 when you get off at Walk-On's 986 00:39:40,211 --> 00:39:43,515 you don't have to worry about working another job. 987 00:39:43,549 --> 00:39:46,852 - Oh, my God. 988 00:39:46,885 --> 00:39:49,020 - That's how much you mean to us. 989 00:39:49,054 --> 00:39:51,523 - Wow. - Thank you. 990 00:39:51,557 --> 00:39:53,425 - You're welcome. You're welcome. 991 00:39:53,459 --> 00:39:55,661 - Thank you. - Oh, my God. 992 00:39:55,694 --> 00:40:00,298 40,000 is gonna lift a huge burden off of me and my kids. 993 00:40:00,331 --> 00:40:04,035 This is very life-changing for me. 994 00:40:04,069 --> 00:40:05,403 - By going undercover, 995 00:40:05,437 --> 00:40:07,739 I definitely realized what's important to us. 996 00:40:07,773 --> 00:40:10,341 Team means everything to me, 997 00:40:10,375 --> 00:40:11,743 It's how we started this company. 998 00:40:11,777 --> 00:40:13,378 I was a walk-on. 999 00:40:13,411 --> 00:40:15,747 * 1000 00:40:15,781 --> 00:40:17,282 You know, Drew and I both, 1001 00:40:17,315 --> 00:40:18,884 we've loved this experience this week. 1002 00:40:18,917 --> 00:40:22,888 Seeing firsthand how hard people work humbled us both. 1003 00:40:22,921 --> 00:40:25,657 It's given me a real insight into our company, 1004 00:40:25,691 --> 00:40:29,260 and now I'm 100% confident it's ready for expansion, 1005 00:40:29,294 --> 00:40:31,663 and I'm glad I did it. 1006 00:40:36,802 --> 00:40:39,771 [uplifting music] 1007 00:40:39,805 --> 00:40:46,845 *