We go further, so you can. >> AT THE NATIONWIDE LEVEL, THE NUMBER OF AMERICANS QUITTING THEIR JOB IS HIGHER THAN EVER.
>> DO THE DATA TELL YOU WHY? >> WE CAN SEE WHAT SECTORS PEOPLE ARE QUITTING-- RETAIL SECTORS AND HOSPITALITY SECTORS.
IT MAY NOT JUST BE WORTH IT FOR SOME FOLKS. AND SO, S-- IN SOME CASES, PEOPLE ARE QUITTING, AND THEY'RE
NOT YET RETURNING. THEY'RE TAKING A BREAK. AMERICANS ARE BURNT OUT. >> SO, WHAT IS THE U.S.
WORKFORCE LIKELY TO LOOK LIKE IN THE NEAR FUTURE? THAT'S OUR STORY, TONIGHT. ( TICKING )
>> I'M HERE BECAUSE I THOUGHT, "I WANT TO BE A PART OF A BETTER WORLD FOR OUR CHILDREN AND OUR GRANDCHILDREN."
>> YEAH. I CAN'T SAVE THE WHOLE WORLD, BUT I CAN DO MY PART. >> WHAT WOULD HAPPEN IF YOU PUT
AMERICANS FROM OPPOSITE SIDES OF THE POLITICAL SPECTRUM ACROSS FROM ONE ANOTHER, AND ASKED THEM TO TALK?
HAVE A LOOK AT SOMETHING CALLED "ONE SMALL STEP." >> PEOPLE FEEL MISUNDERSTOOD AND JUDGED.
YOU KNOW, NOBODY HAS EVER, IN THE HISTORY OF HUMANITY, NOBODY'S EVER CHANGED THEIR MIND BECAUSE-- BY BEING CALLED AN
IDIOT OR A MORON OR A SNOWFLAKE. ( TICKING ) >> IF IT'S NOT THE LEAST GLAMOROUS JOB IN THE N.F.L., IT
MAY BE THE MOST STRESSFUL. WE SPEAK OF THE KICKER. THEY ARE NOT THE BIGGEST OR BEST ATHLETES ON THE FOOTBALL FIELD,
BUT THEY SCORE ABOUT A THIRD OF ALL POINTS. SO, WITH THE N.F.L. PLAYOFFS ON OUR DOORSTEP, WE THOUGHT IT
WOULD BE INTERESTING TO GET INSIDE THE QUIRKY MINDS OF THE GUYS WHO BOOT THE BALL-- END OVER END, WITH TIME RUNNING OUT-
- UP AND OVER THE BAR. >> IF YOU'RE NOT FEELING JUST, LIKE, A LITTLE SOMETHING, LIKE, YOU KNOW, ARE YOU EVEN REALLY
LIVING? ( TICKING )
>> I'M LESLEY STAHL. >> I'M BILL WHITAKER. >> I'M ANDERSON COOPER. >> I'M JON WERTHEIM.
>> I'M NORAH O'DONNELL. >> I'M SCOTT PELLEY. THOSE STORIES AND MORE, TONIGHT, ON "60 MINUTES."
( TICKING ) >> Lesley Stahl: WE'VE ALL SEEN SIGNS IN FRONT OF SHOPS, RESTAURANTS, AND FACTORIES:
"WE'RE HIRING!" "HELP WANTED!" AND NOW, THE OMICRON VARIANT IS TAKING A TOLL ON THE ALREADY- DEPLETED WORKFORCE.
WE'VE WONDERED HOW THERE CAN BE SO MANY OPEN JOBS WHEN NEARLY EVERY EMPLOYER SEEMS TO BE OFFERING BETTER PAY, BENEFITS,
AND EVEN SIGNING BONUSES. THE GOVERNMENT'S JOBS REPORT, RELEASED THIS PAST WEEK, TELLS US WHAT HAS HAPPENED: WELL OVER
20 MILLION PEOPLE QUIT THEIR JOBS IN THE SECOND HALF OF 2021. SOME ARE CALLING IT THE "BIG QUIT," OTHERS, THE "GREAT
RESIGNATION." BUT, WHO CAN EXPLAIN WHY THIS IS HAPPENING? BILL WHITAKER REPORTS.
HE FOUND THE BEST PLACE TO LOOK FOR REAL-TIME ANSWERS IS THE HUGE ONLINE JOB SITE LINKEDIN, WHICH CALLS ITSELF THE WORLD'S
LARGEST PROFESSIONAL NETWORK. >> Karin Kimbrough: PEOPLE HAVE BEEN LIVING TO WORK FOR A VERY LONG TIME, AND I THINK THE
PANDEMIC BROUGHT THAT MOMENT OF REFLECTION FOR EVERYONE. "WHAT DO I WANT TO DO? WHAT MAKES MY HEART SING?"
AND PEOPLE ARE THINKING, "IF NOT NOW, THEN WHEN?" >> Whitaker: KARIN KIMBROUGH IS LINKEDIN'S CHIEF ECONOMIST.
SHE HAS DEGREES FROM STANFORD AND HARVARD AND A Ph.D. FROM OXFORD, USED TO WORK FOR THE FEDERAL RESERVE, AND NOW HAS A
BIRDS-EYE VIEW OF THE U.S. LABOR MARKET. >> Kimbrough: WE HAVE THIS UNIQUE VIEW OF THE DATA.
WE CAN SEE ACROSS MILLIONS OF MEMBERS AND WHAT THEY SHARE WITH US, AND WE CAN SEE FROM EMPLOYERS, MILLIONS OF THEM THAT
ARE POSTING JOBS ON OUR PLATFORM. THERE IS ONE PERSON HIRED EVERY 15 SECONDS RIGHT NOW ON
LINKEDIN. >> Whitaker: BUT LINKEDIN'S DATA ON WHO IS LEAVING JOBS IS MOST COMPELLING: MILLIONS OF BABY
BOOMERS RETIRING EARLY, BUT ALSO MILLIONS OF "GEN Z" WORKERS-- PEOPLE IN THEIR TEENS AND EARLY 20s.
MANY MORE WOMEN THAN MEN. IN ALL, THE HIGHEST "QUIT RATE" SINCE THE GOVERNMENT STARTED KEEPING TRACK, TWO DECADES AGO.
>> Kimbrough: AT THE NATIONWIDE LEVEL, THE NUMBER OF AMERICANS QUITTING THEIR JOB IS HIGHER THAN EVER.
>> Whitaker: HIGHER THAN EVER? >> Kimbrough: HIGHER THAN EVER. >> Whitaker: DO THE DATA TELL YOU WHY?
>> Kimbrough: WE CAN SEE WHAT SECTORS PEOPLE ARE QUITTING-- RETAIL SECTORS AND HOSPITALITY SECTORS.
IT MAY NOT JUST BE WORTH IT FOR SOME FOLKS. AND SO, S-- IN SOME CASES, PEOPLE ARE QUITTING, AND THEY'RE
NOT YET RETURNING. THEY'RE TAKING A BREAK. AMERICANS ARE BURNT OUT. I LIKE TO THINK OF IT AS-- IT'S
A, "TAKE THIS JOB AND SHOVE IT" MEASURE. IT'S JUST A SIGN OF PEOPLE SAYING, "YOU KNOW, I DON'T NEED
THIS." >> Whitaker: "I'M OUT." >> Kimbrough: "I'M OUT." >> Whitaker: THE MOST RECENT
DATA SHOW PEOPLE QUITTING JOBS ACROSS THE BOARD: 4.4% OF ALL POSITIONS IN EDUCATION ARE OPEN, OVER 6% IN RETAIL, AND MORE THAN
8% IN HEALTH CARE. OPEN JOBS IN HOTELS AND RESTAURANTS ARE NEARLY 9%. THAT'S ALMOST 1.5 MILLION VACANT
POSITIONS. >> Carl Sobocinski: WE DO HAVE OPENINGS, AND WE DO NEED MORE EMPLOYEES.
>> Whitaker: CARL SOBOCINSKI OWNS SEVERAL RESTAURANTS IN GREENVILLE, SOUTH CAROLINA. HE NEEDS WORKERS BOTH IN THE
KITCHEN AND OUT FRONT WAITING TABLES. WHAT'S THE BIGGEST CHALLENGE IN- - IN ATTRACTING THEM AND--
KEEPING THE EMPLOYEES? >> Sobocinski: IT'S A PROBLEM THAT THEY'RE JUST NOT OUT THERE. WHERE WE ARE, WE JUST DON'T HAVE
THE WORKERS OUT THERE LOOKING FOR THE JOBS. >> Whitaker: CONSTRUCTION IS ANOTHER SECTOR WITHOUT ENOUGH
WORKERS. AT LAST COUNT, THERE WERE NEARLY 350,000 OPEN CONSTRUCTION JOBS NATIONWIDE.
YOU'RE FINDING IT MORE DIFFICULT TO FIND PEOPLE RIGHT NOW-- >> James Jordon: ABSOLUTELY. >> Whitaker: --ACROSS THE BOARD?
>> Jordon: ACROSS THE BOARD. >> Whitaker: JAMES JORDON OWNS A FAST-GROWING CONSTRUCTION COMPANY IN GREENVILLE.
>> Jordon: WE DOUBLED OUR REVENUE YEAR OVER YEAR. WE DON'T HAVE A WORK PROBLEM AT ALL.
NOW, IT'S JUST A MATTER OF FINDING THE INDIVIDUALS TO BE ABLE TO DO-- PERFORM THE WORK. >> Whitaker: SO IT'S NOT A WORK
PROBLEM, IT'S A WORKER PROBLEM? >> Jordon: IT'S A WORKER PROBLEM. >> Whitaker: WE CAME TO
GREENVILLE, SOUTH CAROLINA AFTER SEEING IT ON A LINKEDIN DATA MAP SHOWING TRENDS OF GEOGRAPHIC MIGRATION.
LOTS OF WORKERS LEAVING BIG CITIES LIKE SAN FRANCISCO AND CHICAGO, AND LOTS OF WORKERS MOVING TO PLACES LIKE AUSTIN AND
MIAMI, AND GREENVILLE. THAT'S ANOTHER BIG SIGN OF THIS JOB MARKET. PEOPLE ARE MOVING.
>> Kimbrough: A LOT OF PEOPLE ARE JUST OPTING, BECAUSE OF AFFORDABLE HOUSING COSTS, TO CHOOSE MORE AFFORDABLE PLACES,
SMALLER CITIES THAT GIVE YOU MORE SPACE, WILL FEEL SAFER. AND PEOPLE ARE WILLING TO TRY SOMETHING NEW.
>> Whitaker: FOR WHAT YOU'D PAY TO RENT AN APARTMENT IN SAN FRANCISCO, YOU CAN BUY A NICE HOUSE IN GREENVILLE.
IT HAS ATTRACTED BIG EMPLOYERS LIKE BMW AND MICHELIN, BUT ALSO TRIES TO NURTURE SMALL BUSINESSES AND START-UPS.
STILL, YOU SEE ALL THE SAME "HELP WANTED" SIGNS ON GREENVILLE'S MAIN STREET AS YOU WOULD IN ANY BIG CITY.
MANY PEOPLE BELIEVE THAT GENEROUS GOVERNMENT STIMULUS AND UNEMPLOYMENT BENEFITS ARE REALLY WHAT'S KEEPING SO MANY WORKERS
ON THE SIDELINES-- NO MATTER WHERE THEY LIVE. >> Sobocinski: THE QUICK ANSWER PEOPLE SAY IS, WE'RE STILL
PROVIDING TOO MANY BENEFITS, AND TOO MANY PEOPLE CAN SIT AT HOME AND-- AND GET A CHECK. I PERSONALLY DISAGREE WITH THAT.
OUR ASSOCIATES THAT DIDN'T COME BACK? THEY'RE NOT SITTING AT HOME. THEY FOUND OTHER CAREERS, OTHER
OPPORTUNITIES, THAT FIT THEIR LIFESTYLE BETTER. >> Kimbrough: WHAT WE SAW WAS THAT, WHEN THESE BENEFITS WERE
TURNED OFF, WHEN WORKERS WERE NO LONGER GETTING THE BENEFITS, THEY DID NOT RUSH BACK TO WORK. >> Whitaker: WHAT DOES THAT TELL
YOU? >> Kimbrough: THAT TELLS ME THAT IT'S NOT JUST A FUNCTION OF THE BENEFITS.
THAT'S NOT THE ONLY THING THAT'S GOING ON IN THE HEADS OF WORKERS WHEN THEY MAKE THAT CALCULUS ABOUT, "SHOULD I GO BACK, WILL I
GO BACK, AND FOR WHAT JOB?" >> Whitaker: SO, IS ALL OF THIS PRODUCING A FUNDAMENTAL SHIFT IN THE BALANCE OF POWER BETWEEN
EMPLOYERS AND EMPLOYEES? >> Kimbrough: IT'S AS IF THAT SOCIAL CONTRACT OF WORK IS BEING REWRITTEN, AND RIGHT NOW, THE
WORKER'S HOLDING THE PEN. THERE ARE JUST THOUSANDS UPON THOUSANDS OF AVAILABLE JOBS IN AMERICA RIGHT NOW, AND COMPANIES
ARE EAGER TO HIRE-- BUT WORKERS ARE BEING VERY CHOOSY. >> Whitaker: SO, EMPLOYEES ARE KIND OF IN THE DRIVER'S SEAT?
>> Kimbrough: EMPLOYEES ARE IN THE DRIVER'S SEAT RIGHT NOW. >> Whitaker: WORKERS WANT BETTER PAY AND BENEFITS, OF COURSE, BUT
THEY'RE ALSO DEMANDING AUTONOMY AND FLEXIBILITY, PARTICULARLY IN THEIR WORK SCHEDULES. AND EMPLOYERS, LARGE AND SMALL,
SIMPLY HAVE TO RESPOND. >> Sobocinski: I THINK FLEXIBILITY'S CRITICAL. >> Whitaker: THIS IS THE
EMPLOYEES' DEMAND. >> Sobocinski: THE EMPLOYEES, THEY WANT FLEXIBILITY. AND IF YOU'RE AN EMPLOYER THAT
WON'T-- THAT WON'T WORK WITH YOUR EMPLOYEES, TO-- TO BE FLEXIBLE WITH THEM, THEN YOU'RE GOING TO BE-- YOU'RE MISSING
OUT. I MEAN, YOU HAVE TO. >> Whitaker: SO, IS IT THE CASE THAT, GONE ARE THE DAYS WHERE AN
EMPLOYER WOULD SAY, "YOU'RE JUST LUCKY TO HAVE THIS JOB"? >> Jordon: I-- I THINK SO. I THINK SO, AND I THINK IT'S FOR
THE BETTER. >> Whitaker: JAMES JORDON'S CONSTRUCTION COMPANY WILL PAY AN EMPLOYEE'S TUITION IF THEY WANT
TO CONTINUE THEIR EDUCATION... >> Jordon: PERFECT TIMING! COME ON IN. >> Whitaker: ...AND THEIR MOVING
EXPENSES, IF THEY RELOCATE. AND, LIKE SO MANY EMPLOYERS, HE'S OFFERING SIGNING BONUSES AND FLEXIBLE HOURS TO NEW HIRES.
I UNDERSTAND THERE WAS ONE YOUNG MAN, ONE YOUNG RECRUIT, THAT YOU CALLED EVERY DAY FOR TWO MONTHS? >> Jordon: I DID!
( LAUGHS ) >> Whitaker: ( LAUGHS ) YOU REALLY WANTED THIS YOUNG MAN--
>> Jordon: I DID. I DID. >> Whitaker: DID YOU FINALLY GET HIM?
>> Jordon: I FINALLY GOT HIM. HE STARTED LAST WEEK, MONDAY. >> Whitaker: WHAT A STUNNING TURNAROUND FROM THE SPRING OF
2020, WHEN THE PANDEMIC ESSENTIALLY SHUT THE ECONOMY DOWN. >> Kimbrough: WE HAD NEVER SEEN
ANYTHING LIKE IT. WHEN YOU LOSE 22 MILLION JOBS IN JUST TWO MONTHS? AND, IT'S UNTHINKABLE.
>> Whitaker: KIMBROUGH REMEMBERS THAT WORKING MOTHERS WERE-- AND STILL ARE-- AMONG THOSE HARDEST HIT, AS THE PANDEMIC ROBBED THEM
OF MANY OF THEIR CHILD-CARE OPTIONS. >> Kimbrough: WHAT WE'RE SEEING NOW IS ACTUALLY A REALLY GREAT
STORY OF RESILIENCE. BECAUSE WE'RE SEEING MORE AND MORE WOMEN COME BACK INTO THE WORKFORCE.
WE'RE STILL MISSING A FEW MILLION WOMEN, BY THE WAY, IN THE WORKFORCE. WE'RE NOT FULLY THERE.
>> Whitaker: STILL? >> Kimbrough: STILL MISSING A FEW MILLION WOMEN. BUT WE'RE SEEING THEM COME BACK.
AND PREDOMINANTLY, THE WOMEN THAT WERE MISSING ARE PARENTS OF YOUNG CHILDREN. THEY WERE HIT THE HARDEST.
>> Melissa Williams: I JUST DECIDED TO LEAVE. I HAD NOWHERE TO GO. I HAD NO HOPES FOR EMPLOYMENT.
LUCKILY, MY HUSBAND WAS GAINFULLY EMPLOYED, AND I WAS ABLE TO DO THAT. BUT, I JUST WALKED AWAY.
>> Whitaker: MELISSA WILLIAMS WALKED AWAY FROM A MARKETING JOB IN GREENVILLE IN EARLY 2021. WHEN THE PANDEMIC HIT, SHE WAS
BALANCING MARRIAGE, MOTHERHOOD, AND HER CAREER. YOU KNOW, YOU'RE PART OF A TREND.
>> Williams: YES. >> Whitaker: THERE'S, LIKE, A FUNDAMENTAL SHIFT-- >> Williams: THE GREAT
RESIGNATION. ( LAUGHS ) >> Whitaker: PEOPLE WHO ARE SAYING AND DOING WHAT YOU DID.
"I-- I-- I CAN DO BETTER THAN THIS. THIS ISN'T-- THIS ISN'T FUN. THIS ISN'T ME."
>> Williams: LIKE YOU SAID, I HIT A WALL, AND I WAS DONE. >> Whitaker: WAS THAT DIFFICULT? I MEAN--
>> Williams: IT WAS. IT WAS VERY SCARY. BECAUSE I HAD-- I'VE BEEN EMPLOYED SINCE I WAS 17 YEARS
OLD. I REMEMBER GOING HOME AFTER I PUT IN MY RESIGNATION AND-- AND I JUST SAT THERE ON THE COUCH
AND I WAS LIKE, "WHAT DID I JUST DO? I JUST QUIT MY JOB. I HAVE NO JOB TO GO TO.
WE HAVE BILLS. WE HAVE A CHILD. WE HAVE RESPONSIBILITIES." AND MY HUSBAND'S LIKE, "YOU WANT
TO GO FOR A WALK?" IT'S LIKE, "WELL, I DON'T HAVE ANYTHING ELSE TO DO!" ( LAUGHS )
SO WE WENT FOR A WALK. ( LAUGHS ) >> Kenzie Biggins: IT IS CHALLENGING TO GO SAY, "I'M
GOING TO GO OUT ON MY OWN," IN GENERAL. IT REALLY DOES TAKE SOME WORK. BUT PEOPLE WANT TO HAVE CONTROL.
>> Whitaker: KENZIE BIGGINS MOVED TO GREENVILLE IN 2017, A FEW YEARS AFTER SHE FOUNDED WORXBEE, WHICH PAIRS REMOTE
ASSISTANTS WITH EXECUTIVES AND COMPANIES THAT NEED ADMINISTRATIVE HELP. YOU FIND EXECUTIVE ASSISTANTS
ALL OVER THE COUNTRY, AND YOU TEAM THEM UP WITH EXECUTIVES AND COMPANIES ALSO ALL OVER THE COUNTRY?
>> Biggins: YES. >> Whitaker: SO ONE CAN BE IN GREENVILLE, AND AN EXECUTIVE CAN BE IN CHICAGO.
>> Biggins: YEAH. IT'S ALL ABOUT THE BEST PAIRING FOR YOU. >> Whitaker: KENZIE HAD THE IDEA
FOR WORXBEE YEARS BEFORE THE PANDEMIC MADE SUCH ARRANGEMENTS COMMON. YOU WERE AHEAD OF THE CURVE, AND
THEN THE CURVE CAUGHT UP. ( LAUGHS ) >> Biggins: LET ME JUST SAY THIS, I GOT A LOT OF CRAZY LOOKS
FOR A VERY LONG TIME, YOU KNOW, WALKING INTO PLACES AND SAYING, "YOU SHOULD HAVE A VIRTUAL EXECUTIVE ASSISTANT."
PEOPLE LOOKED AT ME LIKE I HAD FIVE HEADS. THEY WERE LIKE, "WHAT?" >> Whitaker: PANDEMIC HITS, AND
ALL OF A SUDDEN, YOU'RE A GENIUS. >> Biggins: WE WENT FROM CLOSING THREE TO FOUR PEOPLE A MONTH, TO
CLOSING TEN TO 18 PEOPLE PER MONTH, WHICH IS QUITE THE JUMP! ( LAUGHS ) IN TRYING TO GET PEOPLE PAIRED,
AND BRING IN NEW E.A.s. >> Kimbrough: AMERICANS HAVE REALLY TAKEN A LIKING TO REMOTE WORK.
THEY'RE 2.5 TIMES AS LIKELY TO APPLY TO A JOB THAT'S REMOTE VERSUS A JOB THAT'S NOT REMOTE. >> Whitaker: HOW'S THAT
DIFFERENT FROM PRE-PANDEMIC? >> Kimbrough: SO, PRE-PANDEMIC, I THINK ONE IN EVERY 67 JOBS WAS A REMOTE JOB.
>> Whitaker: AND NOW? >> Kimbrough: AND NOW IT'S ONE IN SEVEN. >> Whitaker: ONE IN SEVEN?
>> Kimbrough: ONE IN SEVEN JOBS IS REMOTE NOW. IT'S HUGE-- >> Whitaker: THAT'S A HUGE
SHIFT. >> Kimbrough: HUGE RISE IN M-- AND I THINK WHAT IT IS, IS THAT COMPANIES HAVE REALIZED THAT IF
THEY WANT TO ATTRACT CANDIDATES, THEY KIND OF NEED TO MEET THEM WHERE THEY ARE NOW. >> Williams: WORXBEE FOUND ME AT
THE MOST OPPORTUNE TIME. >> Whitaker: TWO MONTHS AFTER QUITTING HER OFFICE JOB, MELISSA STARTED WITH WORXBEE.
>> Williams: THE CHURN RATE IS FINALLY SHOWING ITS STRIPES. SO, HALLELUJAH! >> Whitaker: SHE'S NOW AN
EXECUTIVE ASSISTANT FOR THREE ORGANIZATIONS. YOU'RE WORKING FOR THREE DIFFERENT BOSSES--
>> Williams: YES. UH-HUH. >> Whitaker: FROM HOME. >> Williams: UH-HUH.
>> Whitaker: ALL VIRTUALLY. >> Williams: YES. >> Whitaker: IT SOUNDS LIKE YOU COULD BE JUST AS BUSY AS YOU
WERE BEFORE. >> Williams: I AM. I AM JUST AS BUSY. THE DIFFERENCE IS, IT'S MY
CHOICE. >> Whitaker: NOW YOU HAVE A FOURTH JOB? >> Williams: I DO.
( LAUGHS ) I DO. I AM ALSO AN ENGLISH INSTRUCTOR AT GREENVILLE TECHNICAL COLLEGE.
>> Whitaker: WORXBEE, AND THE ABILITY TO DESIGN YOUR WORK LIFE, DOES THAT MAKE IT POSSIBLE FOR YOU TO NOW ENJOY WHAT SEEMS
TO BE YOUR PASSION? >> Williams: ABSOLUTELY. >> Whitaker: TO TEACH ENGLISH. >> Williams: ABSOLUTELY.
IF IT HAD NOT BEEN FOR WORXBEE, I WOULD HAVE NEVER BEEN ABLE TO EVEN GIVE THIS A SHOT. >> Whitaker: THE PENDULUM OF
POWER MAY SOON SWING BACK TOWARD EMPLOYERS, ESPECIALLY AS WORKERS WHO'VE QUIT THEIR JOBS DEPLETE THEIR SAVINGS.
BUT KARIN KIMBROUGH EXPECTS EMPLOYEES TO CLING TO THE FLEXIBILITY THEY'VE FOUGHT FOR. >> Kimbrough: I THINK ACTUALLY
THAT THIS TREND TOWARDS HAVING MORE FLEXIBILITY COULD BE PERMANENT. >> Williams: I HONESTLY CAN SAY
I DON'T SEE MYSELF GOING BACK TO AN OFFICE, EVER. AND THAT-- >> Whitaker: EVER?
>> Williams: EVER. HONESTLY, THERE IS NO OFFICE THAT COULD OFFER ME WHAT I HAVE IN MY HOUSE.
IT'S JUST NOT POSSIBLE. ( TICKING ) >> Norah O'Donnell: THIS PAST THURSDAY MARKED THE FIRST
ANNIVERSARY OF THE ATTACK ON THE U.S. CAPITOL, WHEN AN ANGRY MOB TRIED AND FAILED TO STOP CONGRESS FROM CERTIFYING THE
2020 PRESIDENTIAL ELECTION. THE INSURRECTION'S ONLY SUCCESS WAS TO FURTHER POLARIZE A COUNTRY ALREADY DIVIDED.
TONIGHT, WE'LL INTRODUCE YOU TO SOMEONE ATTEMPTING TO BRIDGE THAT DIVIDE. DAVE ISAY HAS CRETED A PROGRAM
CALLED "ONE SMALL STEP" TO GT AMERICANS FROM ACROSS THE POLITICAL SPECTRUM TO STOP DEMONIZING ONE ANOTHER AND START
COMMUNICATING-- FACE TO FACE, ONE CONVERSATION AT A TIME. "ONE SMALL STEP" GREW OUT OF "STORYCORPS," THE ORAL HISTORY
PROJECT DAVE ISAY FOUNDED 18 YEARS AGO. IT HAS TAPED MORE THAN HALF A MILLION AMERICANS TELLING THEIR
STORIES, TO BECOME THE LARGEST SINGLE COLLECTION OF HUMAN VOICES EVER RECORDED-- WITH ONE AIM AT ITS CORE.
>> Dave Isay: WHAT IF WE JUST GIVE THE ENTIRE COUNTRY THE CHANCE TO BE LISTENED TO AND HAVE A CHANCE TO TALK ABOUT, YOU
KNOW, WHO THEY ARE? >> O'Donnell: DO YOU THINK PART OF THE PROBLEM WE'RE HAVING IN AMERICA IS THAT PEOPLE ARE SO
ANGRY BECAUSE THEY DON'T FEEL LIKE ANYBODY'S LISTENING TO THEM? >> Isay: YEAH.
I THINK PEOPLE FEEL-- PEOPLE FEEL MISUNDERSTOOD AND JUDGED AND UNHEARD. YOU KNOW, NOBODY HAS EVER, IN
THE-- IN THE HISTORY OF HUMANITY, NO-- NOBODY'S EVER CHANGED THEIR MIND BECAUSE-- BY BEING CALLED AN IDIOT OR A MORON
OR A SNOWFLAKE. BUT, YOU KNOW, MANY MINDS HAVE BEEN CHANGED BY BEING LISTENED TO, BY CONVERSATION, BEING TOLD
THAT THEY'RE LOVED. >> O'Donnell: SOMETHING THAT WE WOULD ALL CONSIDER MAYBE SO SIMPLE IS SO POWERFUL.
>> Isay: YEAH, BEING TOLD THAT, ALL OF OUR STORIES MATTER EQUALLY AND INFINITELY, IS-- YOU KNOW, IS-- IS SOMETHING EVERYONE
NEEDS TO HEAR. >> O'Donnell: DAVE ISAY SEEMS TO ALWAYS BE LISTENING, ALWAYS TAKING NOTES, EVEN DURING OUR
INTERVIEW. HE TOLD US JOURNALISM SHOULD BE A PUBLIC SERVICE, AND NOW HOPES THAT "ONE SMALL STEP" CAN HELP
END WHAT HE CALLS THE "CULTURE OF CONTEMPT" THAT IS TEARING APART THE COUNTRY. >> Isay: THE SITUATION IS SO BAD
THAT, YOU KNOW, IF-- IF THE CULTURE OF CONTEMPT WINS-- THINGS ARE JUST NOT GOING TO END WELL FOR THE UNITED STATES.
>> O'Donnell: WHAT'S FUELING THE CULTURE OF CONTEMPT? >> Isay: IT'S MEDIA. IT'S SOCIAL MEDIA.
I MEAN, THERE'S A MULTI-MULTI- MULTI-BILLION DOLLAR HATE INDUSTRIAL COMPLEX, WHERE PEOPLE-- YOU KNOW, CAN MAKE
MONEY BY MAKING US HATE AND FEAR EACH OTHER. IT'S A LITTLE BIT OF A DAVID AND GOLIATH FIGHT HERE.
>> O'Donnell: LONG BEFORE HE STARTED STORYCORPS AND "ONE SMALL STEP," DAVE ISAY FOUGHT TO TELL STORIES OF THE FORGOTTEN BY
MAKING RADIO DOCUMENTARIES IN FLOPHOUSES, COAL MINES, AND PUBLIC HOUSING PROJECTS. >> Isay: I NEED YOU GUYS FROM
HERE ON IN TO BE, LIKE, REALLY ON TOP OF STUFF. >> O'Donnell: HE FIRST APPEARED ON "60 MINUTES" NEARLY 25 YEARS
AGO, IN A STORY WITH LESLEY STAHL ABOUT TWO TEENAGERS FROM CHICAGO WHO MADE THEIR OWN DOCUMENTARY WITH HIS HELP.
THE PAIR WON A PEABODY AWARD, ONE OF THE HIGHEST HONORS IN BROADCASTING. >> Teenager: THANK YOU.
>> O'Donnell: IN 2003, HE GOT THE IDEA FOR STORYCORPS. >> Isay: EVERYBODY-- MY FAMILY, EVERYBODY, THOUGHT IT WAS
ABSOLUTELY INSANE. YOU KNOW, WE-- ( LAUGHTER ) WE STARTED WITH A BOOTH IN GRAND CENTRAL TERMINAL.
AND IT'S A VERY SIMPLE IDEA. YOU COME TO THE BOOTH WITH YOUR GRANDMOTHER, WITH ANYONE WHO YOU WANT TO HONOR BY LISTENING TO
THEM. SO PEOPLE THINK OF IT AS, "IF I HAD 40 MINUTES LEFT TO LIVE, WHAT WOULD I SAY TO THIS PERSON
WHO MEANS SO MUCH TO ME?" >> O'Donnell: TO ATTRACT PEOPLE, HE REACHED OUT TO THE PEOPLE'S LIBRARY-- SPECIFICALLY THE
DIRECTOR OF THE LIBRARY OF CONGRESS' AMERICAN FOLKLIFE CENTER. >> Isay: AND I SAID, "I'M GOING
TO TRY AND RECORD THE WHOLE COUNTRY. WILL YOU ACCEPT THE MATERIAL?" AND SHE SAID THOSE MAGICAL THREE
LETTERS, "YES." ( LAUGHS ) AND THAT WAS IT. AND HERE WE ARE.
>> O'Donnell: THE STORYCORPS ARCHIVE IS IN GOOD COMPANY AT WHAT IS THE LARGEST LIBRARY IN THE WORLD.
OTHER TREASURES HERE INCLUDE A RARE GUTENBERG BIBLE, AS WELL AS A DRAFT OF THE DECLARATION OF INDEPENDENCE HANDWRITTEN BY
THOMAS JEFFERSON, AND A PRELIMINARY DRAFT OF PRESIDENT LINCOLN'S EMANCIPATION PROCLAMATION.
DR. CARLA HAYDEN SERVES AS THE LIBRARIAN OF CONGRESS. UNTIL RECENTLY IT WAS A LIFETIME APPOINTMENT, SO ONLY 14 PEOPLE
HAVE HELD THE JOB SINCE 1802. HOW DOES HAVING STORYCORPS HERE FIT INTO YOUR VISION FOR THE LIBRARY OF CONGRESS?
>> Dr. Carla Hayden: STORYCORPS IS AN IMPORTANT PART OF ADDING HISTORY AND CONTEXT AND THE INDIVIDUALS WHO MAKE HISTORY.
NOT JUST THE ONES THAT WE SEE ON THE NEWS, BUT THE PEOPLE WHO ARE PART OF THE FABRIC OF OUR AMERICAN LIFE.
THE EVERYDAY PEOPLE-- WHAT DID THEY FEEL, WHAT DO THEY BELIEVE? >> O'Donnell: TO TRY TO FIND OUT, STORYCORPS ROLLED OUT A
MOBILE BOOTH IN 2005 TO TRAVEL THE COUNTRY. THEY ALSO LAUNCHED PARTNERSHIPS AND STORY COLLECTION PROGRAMS IN
MULTIPLE AMERICAN CITIES. >> Isay: THIS IS DAVE ISAY, FOUNDER OF STORYCORPS. >> O'Donnell: WHEN THE PANDEMIC
HIT, THEY CREATED A NEW WAY FOR PEOPLE TO SUBMIT STORIES ONLINE. >> Isay: SHARE YOUR INTERVIEW FAR AND WIDE, AND KNOW THAT
SOMEDAY, FUTURE GENERATIONS WILL BE LISTENING. >> O'Donnell: EVERY FRIDAY, FOR THE LAST 16 YEARS, NATIONAL
PUBLIC RADIO SENDS ONE STORY INTO THE HOMES, HEADPHONES, AND CARS OF SIX MILLION PEOPLE. >> Steve Inskeep: HEY, IT'S
FRIDAY, WHICH IS WHEN WE HEAR FROM STORYCORPS. >> O'Donnell: WE WERE RECENTLY AT NPR'S WASHINGTON STUDIO TO
HEAR "MORNING EDITION" HOST STEVE INSKEEP INTRODUCE THE STORY OF MIGUEL ENCINIAS, A DECORATED FIGHTER PILOT WHO
PASSED AWAY IN 2016 AT THE AGE OF 92. >> Inskeep: HE SERVED AS A U.S. MILITARY PILOT IN WORLD WAR II
AND KOREA AND VIETNAM. TWO OF HIS CHILDREN, ISABEL AND JUAN PABLO ENCINIAS, CAME TO STORYCORPS TO REMEMBER HIM.
>> Isabel Encinias: WHEN I WAS LITTLE, I REMEMBER HIM FLYING IN HIS FIGHTER JET AND US WAITING FOR HIM ON THE TARMAC AND
THINKING, "OH MY GOD, WHAT A HERO MY FATHER IS." >> Juan-Pablo Encinias: AS HE GOT OLDER, HE WAS DIAGNOSED WITH
DEMENTIA. BUT EVEN AT THE END, WHEN HE COGNITIVELY WASN'T ALL THERE, HE WOULD HEAR A PLANE AND JUST LOOK
UP AND STARE AT IT IN THE SKY. AND YOU COULD TELL THAT HE JUST WANTED TO BE UP IN THAT PLANE WITH EVERY OUNCE OF HIS BEING.
>> Isabel Encinias: MAYBE HE'S LISTENING TO US SOMEWHERE UP THERE. ( LAUGHS )
>> Juan-Pablo Encinias: I HOPE SO. >> Isay: SOMETIMES, IN AN INTERVIEW, YOU CAN ALMOST SEE
SPARKS FLYING OUT OF SOMEONE'S MOUTH. THERE'S-- THERE'S JUST THIS KIND OF MAGNIFICENCE AND GRACE TO THE
STORY. AND THOSE ARE THE ONES WHERE YOU JUST-- IT-- IT ALMOST DEMANDS TO BE SHARED WITH A LARGER
AUDIENCE. >> O'Donnell: IN 2010, STORYCORPS BEGAN TO ANIMATE CONVERSATIONS TO BE VIEWED BY
NEW AUDIENCES ONLINE, LIKE THIS ONE, RECORDED IN MISSISSIPPI, BETWEEN ALBERT SYKES AND HIS NINE-YEAR-OLD SON AIDAN.
>> Aidan Sykes: ARE YOU PROUD OF ME? >> Albert Sykes: OF COURSE. YOU MY MAN.
I-- I JUST LOVE EVERYTHING ABOUT YOU, PERIOD. >> Aidan Sykes: THE THING I LOVE ABOUT YOU-- YOU NEVER GIVE UP ON
ME. THAT'S ONE OF THE THINGS I WIL ALWAYS REMEMBER ABOUT MY DAD. >> O'Donnell: HAVE YOU THOUGHT
ABOUT SELLING KLEENEXES? ( LAUGHS ) YOU COULD MAKE A LOT OF MONEY. >> Isay: WE'VE ALWAYS WANTED TO
GET KLEENEX AS A SPONSOR, BUT THEY'VE NEVER AGREED. ( LAUGHS ) >> O'Donnell: ONLY A TINY
FRACTION OF STORYCORPS' HUNDREDS OF THOUSANDS OF STORIES EVER MAKE IT ONTO THE RADIO. THEY'RE SELECTED BY STORYCORPS'
FACILITATORS, WHO MAKE UP THE ACTUAL CORPS OF STORYCORPS. >> Facilitator: ONCE I PRESS RECORD, WE'RE GOING TO HAVE YOU
INTRODUCE YOURSELVES. >> O'Donnell: FACILITATORS ARE TRAINED IN BOTH THE ART AND THE TECHNICAL ASPECTS OF STORY
COLLECTION. >> Facilitator: WONDERFUL. >> O'Donnell: JASON REYNOLDS SERVES ON STORYCORPS' BOARD OF
DIRECTORS. HE'S ALSO ONE OF THE MOST POPULAR AND CELEBRATED YOUNG ADULT AUTHORS IN THE COUNTRY.
16 YEARS AGO, FRESH OUT OF COLLEGE, HE WAS A FACILITATOR WHO CONDUCTED CLOSE TO 300 STORYCORPS SESSIONS OVER 18
MONTHS. >> Jason Reynolds: I FELT LIKE I WAS PRIVY TO SOMETHING SPECIAL, SOMETHING SACRED, YOU KNOW, AND
SOMETHING THAT WOULD LAST FOREVER. YOU KNOW, AND NO ONE WOULD KNOW THAT I'M IN THE ROOM, RIGHT?
BUT I WAS IN THE ROOM FOR SOME OF THE MOST BEAUTIFUL TALES I'VE EVER HEARD. >> O'Donnell: SO IT SOUNDS LIKE
WHAT YOU HEARD IN THE BOOTH IS VERY DIFFERENT THAN WHAT PEOPLE MAY HEAR ON THE RADIO? >> Reynolds: ABSOLUTELY.
SOMETIMES YOU CAN ALMOST HEAR THE ANXIETY OF IT ALL. AND OTHER TIMES, YOU CAN HEAR-- THE GENTLE TENDERNESS OF HUMAN
BEINGS. >> Isay: I THINK STORYCORPS AND THE FACILITATORS, THEY GET TO SEE, YOU KNOW, WHO WE REALLY ARE
AS AMERICANS, AND IT'S NOT WHAT YOU SEE ON 24-HOUR NEWS. >> O'Donnell: AROUND THE TIME OF THE 2016 PRESIDENTIAL ELECTION,
DAVE ISAY SAYS HE GOT THE IDEA FOR A NEW KIND OF STORYCORPS THAT COULD PERHAPS HELP UNITE A COUNTRY BECOMING INCREASINGLY
DIVIDED. HE DECIDED TO CALL IT "ONE SMALL STEP." WHAT'S THE DIFFERENCE BETWEEN
REGULAR STORYCORPS AND ONE SMALL STEP? >> Isay: SO, EVERY REGULAR STORYCORPS INTERVIEW ARE PEOPLE
WHO KNOW AND LOVE EACH OTHER. AND EVERY ONE SMALL STEP INTERVIEW ARE STRANGERS. AND IN THE CASE OF ONE SMALL
STEP, IT'S PEOPLE WHO ARE ACROSS THE POLITICAL DIVIDE. >> Facilitator: SO, AFTER YOU READ EACH OTHER'S BIOS, I'M
GOING TO ASK, WHY DID YOU WANT TO DO THE INTERVIEW TODAY? >> Isay: SO, WE MATCH STRANGERS WHO DISAGREE POLITICALLY, TO PUT
THEM FACE-TO-FACE FOR 50 MINUTES. IT'S NOT TO TALK ABOUT POLITICS; IT'S JUST TO TALK ABOUT YOUR
LIVES. >> O'Donnell: FACILITATORS BEGIN BY ASKING THE PARTICIPANTS TO READ ONE ANOTHER'S BIOGRAPHY OUT
LOUD, AS IN THIS RECENT SESSION IN RICHMOND, VIRGINIA. THE PROJECT TRIES TO MATCH PEOPLE WHO MAY BE FROM DIFFERENT
POLITICAL PARTIES, BUT HAVE SOMETHING ELSE IN COMMON. >> Brenda Brown-Grooms: "HI. I GREW UP AS AN ARMY BRAT AND--
AND EVANGELICAL CHRISTIAN, SURROUNDED BY A VERY POWERFUL IDEOLOGY OF CONSERVATISM, PATRIOTISM, AND RELIGION."
>> Nicole Unice: "I AM A BAPTIST PASTOR AND PERFORMANCE ARTIST, A NATIVE CHARLOTTESVILLIAN, GRADUATE OF THE UNIVERSITY OF
VIRGINIA, AND UNION THEOLOGICAL SEMINARY IN NEW YORK CITY." >> O'Donnell: PARTICIPANTS ARE ENCOURAGED TO FOCUS ON WHAT THEY
SHARE. >> Brown-Grooms: WE'RE PASTORS, AND WE'RE-- WE-- WE'RE HELPING PEOPLE TO FIND THEIR PATH AND
FIND THEIR VOICE. >> Unice: OH, BRENDA, I LOVE WHAT YOU JUST SAID ABOUT HELPING PEOPLE FIND THEIR PATH, BECAUSE
I FEEL SUCH A CONNECTION THERE. >> O'Donnell: THE FORMAT IS DERIVED FROM A PSYCHOLOGICAL CONCEPT DEVELOPED IN THE 1950s
CALLED CONTACT THEORY. >> Isay: WHICH SAYS THAT WHEN YOU HAVE TWO PEOPLE WHO ARE ENEMIES, AND YOU PUT THEM FACE-
TO-FACE UNDER VERY, VERY SPECIFIC CONDITIONS-- AND THEY HAVE A CONVERSATION AND A KIND OF VISCERAL, EMOTIONAL
EXPERIENCE WITH EACH OTHER, THAT HATE CAN MELT AWAY. AND PEOPLE CAN SEE EACH OTHER IN A NEW WAY.
>> Unice: I'M HERE BECAUSE I THOUGHT, "I WANT TO BE A PART OF A BETTER WORLD FOR OUR CHILDREN AND OUR GRANDCHILDREN."
>> Brown-Grooms: YEAH. YEAH. I CAN'T SAVE THE WHOLE WORLD, BUT I CAN DO MY PART WHERE I AM.
AND, DAGNABBIT, I'M GOING TO. ( LAUGHS ) >> O'Donnell: ONE SMALL STEP JUST CROSSED THE NOT-SO-SMALL
MILESTONE OF COMPLETING 1,000 SESSIONS, AND THERE ARE OVER 6,000 PEOPLE ON THE WAITING LIST.
>> Isay: SO, I'M JUST GOING TO GIVE YOU A QUICK RUNDOWN ON WHAT'S BEEN GOING ON WITH ONE SMALL STEP SINCE WE LAST SPOKE.
>> O'Donnell: ONCE A MONTH, DAVE ISAY MEETS WITH WHAT HE CALLS ONE SMALL STEP'S BRAIN-TRUST. IT INCLUDES SOCIAL PSYCHOLOGY
PROFESSORS FROM YALE AND COLUMBIA, FORMER POLITICAL ADVISERS FROM BOTH THE RIGHT AND THE LEFT...
>> Member: I LIKE HOW YOU CAN'T TELL WHO'S A DEMOCRAT AND WHO'S A REPUBLICAN. >> O'Donnell: ...AND POLLSTERS
WHO'VE FOUND DATA TO SUPPORT THE IDEA THAT THERE IS AN "EXHAUSTED MAJORITY" IN AMERICA. >> Isay: THEY'RE TIRED, THEY'RE
SCARED, THEY'RE SICK OF THE DIVISION, AND THEY WANT TO FIGURE OUT A WAY OUT. AND WE'VE GOT TO FIGURE OUT--
WE'VE GOT TO GIVE THEM A WAY OUT. >> O'Donnell: DAVE ISAY MAKES IT A POINT TO VENTURE OUTSIDE OF
STORYCORPS' HOME TURF ON NPR TO INCREASE THE PROJECT'S REACH. >> Tucker Carlson: I HAVE NO IDEA WHAT YOUR POLITICS ARE,
WHICH IS ONE OF THE REASONS I LIKE YOU SO MUCH, BECAUSE I DON'T THINK YOU ARE PRIMARILY POLITICAL.
YOU ARE REALLY INTERESTED IN BRINGING PEOPLE TOGETHER. >> O'Donnell: YOU ACTIVELY SEEK OUT MEDIA OUTLETS THAT APPEAL TO
CONSERVATIVES? >> Isay: YES. >> O'Donnell: LIKE TUCKER CARLSON, GLENN BECK.
>> Isay: YEAH. YOU KNOW, I THINK WHAT MAKES ONE SMALL STEP SPECIAL IS THAT ALL OF US BELIEVE IN EVERY CELL OF
OUR BODY THAT THERE IS A FLAME OF GOOD IN YOU, WHETHER YOU'RE LIBERAL OR WHETHER YOU'RE CONSERVATIVE.
AND OUR JOB IS TO FAN THAT FLAME UNTIL IT BECOMES A ROARING FIRE. >> Reynolds: I TAKE MY HAT OFF TO DAVE.
I THINK-- I THINK, ONCE MORE, HE'S PROVING THAT, LIKE, HE-- HE-- HE'S WILLING TO WALK THE WALK.
>> O'Donnell: WHEN YOU HEARD ABOUT THE ONE SMALL STEP INITIATIVE, WHAT DID YOU THINK? >> Reynolds: IT IS VERY, VERY
DIFFICULT FOR US TO HATE ONE ANOTHER WHEN I'M LOOKING YOU IN THE FACE, AND WE'RE TALKING ABOUT WHAT WE LIKE TO S-- COOK
OUR CHILDREN FOR DINNER. AND TALKING ABOUT HOW DIFFICULT IT IS TO GET OUR BABIES INTO COLLEGE.
IT ISN'T AN EASY FIX, IT ISN'T SOME KIND OF HOCUS POCUS, OR YOU KNOW, KUMBAYA, OR IT'S ALL FINE. IT ISN'T ANY OF THAT.
HE KNOWS THAT. BUT SOMEBODY'S GOT TO DO SOMETHING. >> Isay: OUR DREAM WITH ONE
SMALL STEP IS THAT WE CONVINCE THE COUNTRY THAT IT'S OUR PATRIOTIC DUTY TO SEE THE HUMANITY IN PEOPLE WITH WHOM WE
DISAGREE. >> O'Donnell: IT'S GOING TO TAKE A LOT OF STORIES TO BRING THIS COUNTRY TOGETHER.
>> Isay: WE'RE BANKING ON A BIT OF A MIRACLE HERE. YOU JUST DON'T GIVE UP. ( TICKING )
>> THE STORYCORPS SESSION JASON REYNOLDS NEVER FORGOT: >> Reynolds: WHAT A GIFT TO BE ALLOWED TO WATCH SUCH AN
INCREDIBLE THING HAPPEN. >> AT 60minutesovertime.com. SPONSORED BY COLOGUARD. ( TICKING )
>> Jon Wertheim: THE N.F.L. PLAYOFFS START NEXT WEEKEND, AND HERE'S ONE SAFE BET: AT LEAST A FEW GAMES WILL COME DOWN TO
FOOTBALL'S GREAT SECRET, HIDING IN PLAIN SIGHT. WE SPEAK OF KICKERS, WHO SCORE ABOUT A THIRD OF THE POINTS IN
THE N.F.L., BUT ONLY GET A SMALL FRACTION OF THE RESPECT. IT WAS BUDDY RYAN, THE HARD- BOILED COACH, WHO ONCE GROWLED:
"KICKERS ARE LIKE TAXI-CABS. YOU CAN ALWAYS GO OUT AND HIRE ANOTHER ONE." SURE ENOUGH, THIS SEASON, ALMOST
HALF THE N.F.L. TEAMS HAVE REPLACED THEIR KICKERS, AT LEAST ONCE. BUT THEN, ONTO THE FIELD JOGS
JUSTIN TUCKER OF THE BALTIMORE RAVENS, WHO CLEAVES THE UPRIGHTS WITH A MIX OF POWER AND PRECISION.
THE RAVENS HAD A ROUGH SEASON, BUT TUCKER IS ON A TRAJECTORY, END-OVER-END, TO GO DOWN AS PERHAPS THE GREATEST N.F.L.
KICKER, THERE EVER WAS-- IN TURN, ELEVATING THE ENTIRE POSITION. >> Announcer: THIS IS THE GUY
YOU WANT, GREG! >> Wertheim: IF THERE WERE ONE SIGNATURE MOMENT FROM THE N.F.L. THIS SEASON, IT MIGHT BE THIS.
( CROWD NOISE ) DETROIT LIONS, 17; BALTIMORE RAVENS, 16. THREE SECONDS LEFT.
JUSTIN TUCKER, THE RAVENS' 32- YEAR-OLD KICKER, LINES UP BEYOND MIDFIELD, BEYOND THE TAIL OF THE LIONS' LOGO...
>> Announcer: THIS IS FOR AN N.F.L. RECORD, 66 YARDS. >> Wertheim: ...AND, ACTION. >> Announcer: ON ITS WAY!
>> Justin Tucker: I FELT THE THUD OF THE BALL, I KNEW IT WAS GOING TO HAVE A CHANCE. BUT I DIDN'T KNOW FOR SURE UNTIL
I SAW THE BALL HIT THE CROSSBAR. >> Announcer: IT BOUNCES OFF THE CROSSBAR, AND IT'S GOOD! HA-HA-HA-- OH MY GOODNESS!
OH MY GOODNESS! >> Tucker: I THINK THAT'S WHEN WE ALL KNEW THAT WE HAD JUST BEEN A PART OF AN HISTORIC
MOMENT. >> Wertheim: NOTE THE REACTION OF HIS COACH, JOHN HARBAUGH. ( CHEERS AND APPLAUSE )
TUCKER'S TEAMMATES WERE EQUALLY GIDDY. >> Teammate: AHH! LET'S GO!
>> Wertheim: WHAT MADE IT REMARKABLE? FOR ONE, THE SHEER DISTANCE. BY A MATTER OF INCHES, THE 66-
YARDER SET A NEW N.F.L. RECORD FOR LONGEST FIELD GOAL EVER. BUT ALSO, SINCE WHEN HAVE YOU
HEARD THIS KIND OF SWOONING OVER A KICKER? >> Harbaugh: WE'LL BE TALKING ABOUT THIS FOREVER!
SO PROUD OF YOU, MAN. HE'S THE BEST EVER. HE'S THE BEST. >> Wertheim: BEST EVER?
>> Harbaugh: BEST THAT'S EVER DONE IT. ( LOCKER ROOM ) >> Wertheim: JOHN HARBAUGH SAYS
IT'S NOT JUST BECAUSE OF TUCKER'S RECORD-BREAKER IN DETROIT. WHAT IS HIS SECRET KICKING
SAUCE? >> Harbaugh: YOU KNOW, HE'S A VERY TALENTED GUY; LEG STRENGTH, ACCURACY.
ALL THE NUMBERS ARE THERE. BUT TO ME, THE BIGGEST THING IS JUST THE WAY HE APPROACHES IT. I MEAN, HIS DEMEANOR, PERSONA,
IN THE BIGGEST MOMENTS, THE BIGGEST KICKS, UNDER THE MOST PRESSURE, THAT'S WHAT MAKES HIM THE BEST EVER.
>> Wertheim: YOU SOUND FIRED UP WHEN YOU SAY THAT. >> Harbaugh: WELL, I'M FIRED UP THAT HE'S OUR KICKER.
( LAUGHS ) MAKES US A BETTER FOOTBALL TEAM. >> Wertheim: TUCKER WEIGHS ONLY 180 POUNDS, BUT HE'S OFTEN
RESCUED THE RAVENS. >> Announcer: JUSTIN TUCKER! >> Wertheim: GOING INTO THIS WEEKEND, TUCKER HAD MADE 57
STRAIGHT FIELD GOALS IN THE FOURTH QUARTER OR OVERTIME. HE WASN'T DRAFTED. HE'S SCORED MORE THAN A THIRD OF
THE RAVENS' POINTS SINCE HE'S GOTTEN HERE. >> Harbaugh: RIGHT. >> Wertheim: IS HE WORTH A
FIRST-ROUND PICK TODAY? >> Harbaugh: HE IS. ABSOLUTELY. HE WOULD BE.
>> Wertheim: HERE'S THE REAL KICKER, AS IT WERE: ACROSS THE N.F.L., MORE FIELD GOALS ARE BEING MADE FROM LONGER
DISTANCES, WITH GREATER ACCURACY THAN EVER. BUT THEN THERE ARE WACKY SUNDAYS LIKE THE ONE IN OCTOBER...
>> Announcer: IT'S NO GOOD! McPHERSON'S KICK. >> Wertheim: ...WHEN NORMALLY RELIABLE KICKERS FOR THE PACKERS
AND BENGALS... >> Announcer: NO GOOD! CROSBY FROM 40-- IT IS NO GOOD! >> Wertheim: ...COMBINED TO MISS
FIVE FIELD GOALS IN THE LAST TEN MINUTES. >> Announcer: WHAT IS GOING ON? >> Wertheim: AND THE EXTRA
POINT, ONCE ALMOST AUTOMATIC, HAS BECOME MORE OF AN ADVENTURE SINCE THE N.F.L. EXTENDED THE DISTANCE IN 2015.
>> Announcer: UGH! >> Wertheim: ALL THOSE GAMES HINGING ON THE SMALLEST GUYS ON THE FIELD, SPLITTING OR MISSING
THOSE TWO UPRIGHTS? THE OUTCOME WILL DEPEND AS MUCH ON THE MIND AS ON THE FOOT. EVEN FOR JUSTIN TUCKER, NERVES
COME INTO PLAY. >> Tucker: IF YOU'RE NOT FEELING JUST, LIKE, A LITTLE SOMETHING, LIKE, YOU KNOW, ARE YOU EVEN
REALLY LIVING? YOU KNOW, THAT'S PART OF THE CHALLENGE OF PLAYING THIS POSITION AT THIS LEVEL, IS
THINKING ABOUT ALL THAT, PROCESSING IT, COMPARTMENTALIZING IT, PUTTING IT AWAY, AND THEN STILL GOING
OUT THERE AND DOING YOUR JOB. >> Announcer: CALAIS CAMPBELL! >> Wertheim: TUCKER'S TEAMMATE, SIX-FOOT EIGHT DEFENSIVE LINEMAN
CALAIS CAMPBELL, WHOSE JOB INCLUDES BLOCKING KICKS, SAYS HE CAN DETECT FEAR IN KICKERS WHEN THE GAME'S ON THE LINE.
>> Calais Campbell: YOU KNOW, IT CAN BE REALLY GOOD KICKERS, UNTIL A SITUATION COMES AND THEY JUST-- ALL THAT CONFIDENCE GOES
AWAY. YOU CAN SEE THE NERVOUSNESS IN THEIR EYES. AND VERY FEW KICKERS HAVE THE
ABILITY TO BE ABLE TO HANDLE THAT-- THAT KIND OF PRESSURE. >> Wertheim: YOU SEE THAT, ON THE OTHER SIDE OF THE LINE?
>> Campbell: OH, YEAH, ALL THE TIME. >> Wertheim: N.F.L. KICKING TITAN MORTEN ANDERSEN MADE 583
FIELD GOALS OVER A 25-YEAR CAREER. ANDERSEN SAYS KICKERS HAVE NOWHERE TO HIDE.
>> Morten Andersen: WE'RE VERY EXPOSED. OUR PERFORMANCE FEEDBACK IS IMMEDIATE.
IT'S EITHER GOOD OR BAD. >> Wertheim: HOW MUCH OF THIS IS MENTAL? >> Andersen: I WOULD SAY 90% OF
IT IS MENTAL, AND THE LAST 10% IS MENTAL. ( LAUGHS ) >> Wertheim: IT'S LIKE YOGI
BERRA DOES KICKING. ( LAUGHS ) YOU HAD A KICK TO GO TO THE SUPER BOWL.
>> Andersen: YEAH. >> Wertheim: DID YOU FEEL FEAR WHEN YOU WALKED OUT? >> Andersen: NO.
BECAUSE I HAD, IN MY MENTAL REHEARSALS, THE NIGHT BEFORE, IN THE HOTEL, I-- I WOULD DO THREE OR FOUR SCENARIOS.
I WOULD REHEARSE THEM IN SLOW MOTION AND REAL TIME. SO, I REMEMBER STANDING ON THE SIDELINE, AND ALL MY TEAMMATES
WERE ON THEIR KNEES. THEY WERE HOLDING HANDS. AND I THOUGHT TO MY-- I REMEMBER THINKING TO MYSELF, YOU KNOW,
"THEY'RE NOT DRIVING THE CAR. I'M DRIVING THE CAR." >> Wertheim: WHEN ANDERSEN DROVE THE ATLANTA FALCONS INTO THE
SUPER BOWL IN 1999, HE WAS SO SURE HE'D NAILED HIS KICK, HE DIDN'T EVEN BOTHER TO WATCH. ANDERSEN IS THE SECOND-LEADING
SCORER IN N.F.L. HISTORY-- BEHIND ANOTHER KICKER, FOUR-TIME SUPER BOWL WINNER ADAM VINATIERI-- AND YET...
YOU'RE ONE OF ONLY TWO PURE KICKERS IN THE FOOTBALL HALL OF FAME. HOW CAN THAT BE?
>> Andersen: IT'S A GREAT INJUSTICE! ONE OF THE GREATEST INJUSTICES IN THE HISTORY OF MANKIND.
I'M KIDDING! A LITTLE BIT. >> Wertheim: YOU GUYS ARE SCORING A THIRD OF THE POINTS,
THOUGH. HOW CAN THERE BE ONLY TWO OF YOU? >> Andersen: CORRECT, AND-- AND
IF, IF THE POINT OF THE GAME IS TO SCORE MORE POINTS THAN THE OTHER TEAM, WHO'S MORE IMPORTANT THAN THE LEADING SCORER ON THE
FOOTBALL TEAM? >> Wertheim: KICKERS HAVE LONG BEEN SEEN AS SOMETHING, WELL, FOREIGN.
LITERALLY. GUYS BORN IN EUROPE WITH NAMES LIKE GOGOLAK AND STENERUD. MAYBE IT WAS THE BAREFOOT
KICKERS IN THE SNOW, OR GARO YEPREMIAN'S LONE PASS OF HIS CAREER-- IN THE SUPER BOWL NO LESS-- THAT HELPED CREATE A
PERCEPTION: KICKERS AREN'T REAL FOOTBALL PLAYERS. AND THEN, THERE IS ANOTHER FALSE PERCEPTION: THAT KICKING A
FOOTBALL AIN'T ALL THAT DIFFICULT. YOU EVER HAVE TEAMMATES SAY, "KICKING A BALL THROUGH
UPRIGHTS, HOW HARD CAN THAT BE?" >> Andersen: SO, EVERY SATURDAY MORNING, WE HAD A WALK THROUGH. AND ALL THE GUYS WANTED TO KICK
FIELD GOALS. AND I'M LIKE, "DON'T DO IT, GUYS, THIS IS NOT MUSCLES YOU'RE USED TO USING."
>> Wertheim: ANYONE ACTUALLY MAKE THE FIELD GOAL, WHEN THEY WEREN'T BLOWING OUT THEIR KNEES? >> Andersen: IT WASN'T A PRETTY
SIGHT. AND I WAS JUST LIKE, "YOU GUYS ARE IDIOTS! ( LAUGHS )
THIS IS NOT GOING TO END WELL." >> Wertheim: THERE ARE SELDOM BACK-UP KICKERS IN THE N.F.L., SO, LOOK WHAT HAPPENED THREE
WEEKS AGO WHEN CAROLINA PANTHERS KICKER ZANE GONZALEZ INJURED HIS LEG IN WARM-UPS. THE TEAM SCRAMBLED TO FIND ANY
PLAYER WHO COULD KICK, HOLDING FIELD AUDITIONS ON THE SPOT. NOT SURPRISINGLY, THE PANTHERS DIDN'T EVEN TRY TO KICK A FIELD
GOAL OR EXTRA POINT THAT DAY. THEN AGAIN, KICKERS ARE A SPECIAL BREED. >> Tucker: ♪ AVE MARIA ♪
>> Wertheim: HOW MANY LINEBACKERS DARE SING OPERA AS A HOBBY? JUSTIN TUCKER WAS HAPPY TO BELT
OUT "AVE MARIA" AT A BALTIMORE CHRISTMAS CONCERT A FEW YEARS AGO. >> Tucker: ♪ AVE MARIA ♪
♪ ♪ ♪ >> Wertheim: WE HEARD HE'S SHY ABOUT HIS SINGING. >> Campbell: ( LAUGHS )
YEAH. YEAH, VERY SHY. I MEAN, HE'S THE LIFE OF THE PARTY IN THE LOCKER ROOM EVERY
DAY. >> Wertheim: EVERY DAY, YOU SAID? >> Campbell: OH, EVERY DAY.
>> Wertheim: KICKERS AVOID FOOTBALL'S VIOLENCE. THEY EVEN PRACTICE ON THEIR OWN FIELD-- SOMETIMES, NOT AT ALL.
WE HAD AN N.F.L. KICKER TELL US, "ALL THE PLAYERS WANT TO BE US DURING PRACTICE, AND NONE OF THE TEAMMATES WANT TO BE US WITH
THREE SECONDS LEFT IN THE GAME." YOU'RE-- YOU'RE SMILING WHEN I-- >> Tucker: IT'S BECAUSE I'VE HEARD THAT, TIME AND TIME AGAIN,
FROM-- FROM MY TEAMMATES, OVER THE YEARS. >> Wertheim: YOU BUY IT? >> Tucker: AND IT'S ABSOLUTELY
TRUE. I MEAN, WE HAVE AN OBVIOUSLY LIGHTER WORKLOAD. WE'RE NOT HITTING OR GETTING
HIT. OUR PRACTICES ARE MUCH LESS STRENUOUS THAN BASICALLY EVERY SINGLE OTHER PERSON OUT HERE,
YOU KNOW, WEARING A FOOTBALL UNIFORM. >> Wertheim: CONNOR BARTH KICKED FOR FOUR N.F.L. TEAMS OVER A
TEN-YEAR CAREER. >> Connor Barth: I THINK PEOPLE WANT TO BE US DURING PRACTICE, BECAUSE SOMETIMES WE SNEAK OFF
FROM CAMP AND PLAY SOME GOLF AND, YOU KNOW, MAYBE HIT STARBUCKS. I ALWAYS SAY, IF YOU MAKE YOUR
KICKS, NO ONE EVER IS GOING TO WORRY ABOUT YOU. >> Wertheim: I THINK I MISHEARD YOU.
YOU-- YOU DIDN'T REALLY SAY THAT KICKERS SNEAK OFF DURING PRACTICE, TO GO PLAY GOLF AND GO TO STARBUCKS?
>> Barth: I MEAN, YOU COULD ONLY WATCH SO MUCH FILM KICKING, RIGHT? YOU DON'T HAVE A PLAYBOOK WITH
500 PAGES IN IT. SO, YOU GOT SOME DOWNTIME DURING THE DAY. >> Wertheim: BUT IT'S NOT ALL
PAR THREES AND PUMPKIN SPICE LATTE. THERE IS A REAL PRECISION TO KICKING A FIELD GOAL-- AN
EFFICIENT THREE-MAN ASSEMBLY LINE WITH THE SNAPPER AND HOLDER. HOW LONG DOES IT TAKE FROM THE
SNAP UNTIL YOU'RE BOOTING THAT BALL? >> Tucker: TYPICALLY, 1.3 SECONDS, GIVE OR TAKE SEVERAL
HUNDREDTHS. >> Wertheim: 1.3 SECONDS? THAT'S IT? >> Tucker: 1.3 SECONDS.
>> Wertheim: IF IT'S 1.4, WHAT HAPPENS? >> Tucker: IF IT'S 1.4, YOU RUN THE RISK OF GETTING A KICK
BLOCKED BY AN EDGE RUSH. >> Wertheim: SO, JUST A LITTLE BIT OF TIME, AND SOMEONE ELSE IS PUTTING THEIR HAND UP AND
BLOCKING THAT KICK. >> Tucker: EXACTLY. YOU KNOW, THAT MUSCLE MEMORY THAT GETS DEVELOPED THROUGHOUT,
YOU KNOW, YEARS OF PRACTICE, THAT'S WHAT GOES INTO THOSE 1.3 SECONDS, WHEN THEY MATTER THE MOST.
>> Wertheim: WE WERE ALSO SURPRISED TO LEARN THAT TUCKER AND HIS FELLOW KICKERS ARE STRIKING A FOOTBALL UNIQUE TO
THEM. >> Barth: THAT'S DEFINITELY A K- BALL RIGHT THERE. >> Wertheim: A K-BALL.
THE "K" STANDING FOR KICKERS. >> Barth: YOU CAN'T DO TOO MANY CRAZY THINGS, BUT YOU WANT TO TRY TO LIKE, MASH THE BACK OF
THIS BALL, AND BREAK IN THESE SEAMS AS MUCH AS YOU CAN. >> Tucker: I CAN'T GO TOO DEEPLY INTO THE TRADE SECRETS THAT THE
MEASURES OUR EQUIPMENT GUYS GO TO, TO PREP THESE FOOTBALLS FOR GAME DAY-- LEGALLY, I SHOULD ADD.
BUT THERE'S A BRUSH THAT HAS BRISTLES ON ONE SIDE, AND THAT'S THE ONLY TOOL THAT YOU'RE ALLOWED TO USE.
>> Barth: SO, YOU'RE BRUSHING... >> Wertheim: THE BRUSH SMOOTHES THE SIDES OF THE BALL WHERE THE KICKER'S FOOT MAKES IMPACT.
I DON'T THINK MOST FANS REALIZE THAT THE BALL THAT THE QUARTERBACK'S THROWING WITH, IS DIFFERENT FROM THAN THE ONE
YOU'RE KICKING WITH. >> Barth: NO, I MEAN, A K-BALL, QUARTERBACKS DO NOT USE IT. THE REST OF THE POSITION PLAYERS
DO NOT USE THIS BALL. >> Tucker: THE PURPOSE OF THIS BALL IS TO, YOU KNOW, SEND IT TO THE MOON WITH MY FOOT.
SO, ANYTHING THAT YOU CAN DO TO LOOSEN UP THE LEATHER, SO WHEN MY FOOT COMPRESSES INTO THE BALL, IT EXPLODES THE OTHER WAY
IN A WAY THAT, YOU KNOW, THIS BALL JUST SIMPLY WOULD NOT. >> Wertheim: YOU TALK ABOUT A SWEET SPOT?
>> Tucker: I TRY TO PICK OUT THE DIMPLES ON THE BALL THAT I'M GOING TO MATCH UP MY FOOT TO. >> Wertheim: REALLY?
THE SPECIFIC DIMPLES? >> Tucker: I-- I TRY TO. >> Wertheim: WOW. OH, GEEZ.
>> Tucker: IT'S A LITTLE EASIER SAID THAN DONE. SO, MAYBE AN INCH UNDER THE CENTER OF THE BALL.
THAT'S WHERE I'M TRYING TO MATCH THAT BONE COMING OFF OF MY BIG TOE ON THE TOP OF MY FOOT. I'M TRYING TO MATCH IT UP TO
ABOUT RIGHT HERE. >> Wertheim: WOW. TELL ME ABOUT YOUR FOOTWEAR, HERE.
CONNOR BARTH LET US IN ON MORE TRIBAL SECRETS. >> Barth: I TAKE, LIKE, A MACHINE AND GRIND IT DOWN SO
THAT MY FRONT CLEATS ARE COMPLETELY FLAT. THAT WAY, WHEN I SWING THROUGH THE BALL, IT KIND OF GLIDES
THROUGH LIKE-- ALMOST LIKE A GOLF CLUB. >> Wertheim: THIS PLANTS AND THIS SLIDES.
>> Barth: THIS ONE SLIDES THROUGH. THIS ONE IS YOUR PLANT SHOE-- THAT KIND OF JUST CATCHES
EVERYTHING, SO THAT YOU STOP AND YOU KICK. >> Wertheim: IT'S LIKE TWO DIFFERENT GARDEN TOOLS.
>> Barth: YEAH, THAT'S PRETTY COOL, IT'S-- >> Wertheim: BARTH'S SHOES ARE NOT JUST MISMATCHED-- THEY'RE
NOT EVEN THE SAME SIZE. >> Barth: I WEAR A SIZE 12. THIS IS A 10.5. >> Wertheim: THAT'S A SIZE AND A
HALF SMALLER THAN WHAT-- >> Barth: MY KICKING SHOE NEEDS TO BE SO MUCH TIGHTER THAN MY REGULAR.
SO, IT'S PRETTY COOL, BUT I THINK MY FOOT'S GOTTEN SMALLER OVER THE YEARS, BECAUSE I'VE BEEN JAMMING MY FOOT INTO A--
ALMOST TWO TIMES SMALLER SHOE. ( BALL IMPACT ) >> Wertheim: WE MET BARTH ON HIS OLD HIGH SCHOOL FOOTBALL FIELD
IN WILMINGTON, NORTH CAROLINA. HE WAS WARMING UP BY KICKING 40- YARD FIELD GOALS WITH NO STEP. TRY THAT SOMETIME.
HE IS A PRIME EXAMPLE OF THE KICKER'S VULNERABILITY. BARTH MADE 83% OF HIS N.F.L. FIELD GOALS, BUT KICKING FOR THE
CHICAGO BEARS IN NOVEMBER 2017, BARTH ATTEMPTED A GAME-TYING FIELD GOAL AT SOLDIER FIELD WITH EIGHT SECONDS LEFT--
>> Announcer: NOT EVEN CLOSE! WOW, HOLY MOSES. >> Wertheim: HE WALKED OFF THE FIELD DEJECTED.
THE BEARS FIRED HIM THE NEXT DAY, AND HIS CAREER WAS OVER. DID YOU THINK YOUR CAREER WAS IN JEOPARDY WITH ONE KICK?
>> Barth: YEAH, ABSOLUTELY. I WOULD LIKE TO HAVE ENDED MY CAREER ON A LITTLE BETTER NOTE, SO...
I'VE NEVER SEEN MORE MIDDLE FINGERS IN THE CROWD ON THE WAY OUT OF THE-- ( LAUGHS ) OF THE ST-- HEY, CHICAGO
BEARS... HEY, CHICAGO FANS ARE THE BEST FANS! ( LAUGHS ) >> Wertheim: NOW, AT AGE 35,
HE'S THINKING OF MAKING A COMEBACK. GIVEN THE CHURN AMONG N.F.L. KICKERS, WHY NOT?
>> Barth: YOU KNOW, THERE'S BEEN SOME INCONSISTENCIES THIS YEAR WITH KICKERS. WE'LL GO WATCH SOME GAMES AND
I'LL HAVE, YOU KNOW, YOU'LL SEE MISSES. AND ALL MY, ALL MY BUDDIES ARE TEXTING, "YOU GOT TO GO BACK."
AND... >> Wertheim: YOU'RE WATCHING FOOTBALL ON SUNDAYS AND THINKING...
>> Barth: YEAH, I COULD MAKE SOME MORE FIELD GOALS, YEAH. >> Wertheim: WITH OUR GAME CLOCK DOWN TO ITS FINAL TICKING, WE
FIGURED IT WAS ONLY FITTING WE SUMMON JUSTIN TUCKER TO TAKE US OUT. >> Tucker: I'LL ASK YOU A
QUESTION. LIKE, HOW AMAZING IS THAT, YOU KNOW, WE'RE SITTING HERE TALKING ABOUT KICKING FOOTBALLS?
I'M HAVING THE LOVELIEST TIME RIGHT NOW. IT'S JUST, YOU KNOW, IT'S-- IT'S JUST A WILD RIDE.
>> Wertheim: THROUGH THE UPRIGHTS, MAN. >> Tucker: IT'S LIKE THAT-- LIKE THAT OLD COUNTRY SONG, "DROP
KICK ME, JESUS, THROUGH THE GOALPOSTS OF LIFE." ( LAUGHS ) AND HERE WE ARE, JUST LIVING
LIFE, MAN. >> Wertheim: IN THE MAIL THIS WEEK-- VIEWERS' COMMENTS ON LAST SUNDAY'S ONE-HOUR EDITION OF OUR
STORY ABOUT THE "RITCHIE BOYS." THE TALE OF THEIR SECRET WORLD WAR II INTELLIGENCE OPERATIONS ELICITED NEAR- UNANIMOUS
RESPONSES, AT A TIME WHEN THE NATION IS OTHERWISE SO DEEPLY DIVIDED. "THIS WAS MOVING, AND SO NEEDED
NOW. THEIR MASSIVE CONTRIBUTIONS AND REMARKABLE STORIES ARE INSPIRING."
"THE MEN YOU INTERVIEWED WERE FASCINATING, INTELLIGENT, AND BRAVE, AND ARE TO BE ADMIRED." AND THEN THERE WAS THIS ABOUT
THE RITCHIE BOYS-- MANY OF WHOM WERE JEWISH REFUGEES WHO HAD ESCAPED FROM NAZI GERMANY. "IT WAS SO WONDERFUL TO HEAR HOW
THEY HAD THE LAST WORD AGAINST HITLER AND THE HORRENDOUS NAZIS." I'M JON WERTHEIM.
WE'LL BE BACK NEXT WEEK WITH ANOTHER EDITION OF "60 MINUTES." ( TICKING ) Captioning funded by CBS