1 00:00:17,317 --> 00:00:18,000 >>> WHAT AM I DOING? >> GO. GO TO TRADE CENTER. >> Reporter: 23 YEARS AGO, THEY 2 00:00:18,000 --> 00:00:24,000 >>> WHAT AM I DOING? >> GO. GO TO TRADE CENTER. >> Reporter: 23 YEARS AGO, THEY 3 00:00:24,000 --> 00:00:24,557 >>> WHAT AM I DOING? >> GO. GO TO TRADE CENTER. >> Reporter: 23 YEARS AGO, THEY 4 00:00:24,624 --> 00:00:30,000 ANSWERED THE CALL. >> SEND EVERY AVAILABLE AMBULANCE, EVERYTHING YOU GOT. THE WORLD TRADE CENTER NOW. 5 00:00:30,000 --> 00:00:30,897 ANSWERED THE CALL. >> SEND EVERY AVAILABLE AMBULANCE, EVERYTHING YOU GOT. THE WORLD TRADE CENTER NOW. 6 00:00:30,964 --> 00:00:36,000 >> WE KNEW THAT IT COULD BE UP TO 20, 25,000 PEOPLE IN EACH BUILDING. >> I'M ON THE 83rd FLOOR AND 7 00:00:36,000 --> 00:00:38,371 >> WE KNEW THAT IT COULD BE UP TO 20, 25,000 PEOPLE IN EACH BUILDING. >> I'M ON THE 83rd FLOOR AND 8 00:00:38,438 --> 00:00:42,000 IT'S VERY, VERY, VERY HOT. >> EVERY FIREFIGHTER SAW THE FLAMES AND THEY LOOKED INTO THEIR OWN HEARTS. 9 00:00:42,000 --> 00:00:43,543 IT'S VERY, VERY, VERY HOT. >> EVERY FIREFIGHTER SAW THE FLAMES AND THEY LOOKED INTO THEIR OWN HEARTS. 10 00:00:43,610 --> 00:00:48,000 >> STAY TOGETHER. STAY TOGETHER. >> THAT'S WHEN I SAID TO PETE, PETE, THIS WILL BE THE WORST DAY 11 00:00:48,000 --> 00:00:49,449 >> STAY TOGETHER. STAY TOGETHER. >> THAT'S WHEN I SAID TO PETE, PETE, THIS WILL BE THE WORST DAY 12 00:00:49,516 --> 00:00:54,000 OF OUR LIVES. AND, YOU KNOW, THAT WAS BEFORE I KNEW THE HALF OF IT. >> MAYDAY MAYDAY. 13 00:00:54,000 --> 00:01:00,000 OF OUR LIVES. AND, YOU KNOW, THAT WAS BEFORE I KNEW THE HALF OF IT. >> MAYDAY MAYDAY. 14 00:01:00,000 --> 00:01:00,326 OF OUR LIVES. AND, YOU KNOW, THAT WAS BEFORE I KNEW THE HALF OF IT. >> MAYDAY MAYDAY. 15 00:01:00,393 --> 00:01:06,000 READY TO COLLAPSE. READY TO COLLAPSE. >> AND IN THE DARKNESS -- >> EVERYBODY ALL RIGHT! 16 00:01:06,000 --> 00:01:06,166 READY TO COLLAPSE. READY TO COLLAPSE. >> AND IN THE DARKNESS -- >> EVERYBODY ALL RIGHT! 17 00:01:06,232 --> 00:01:10,970 >> I WONDERED IF I WAS DEAD OR ALIVE. >> HEY, PETE! PETE HAYNES! 18 00:01:11,037 --> 00:01:12,000 >> Reporter: TONIGHT -- >> THE WORLD TRADE CENTER COLLAPSED. >> Reporter: THE FIRE DEPARTMENT 19 00:01:12,000 --> 00:01:18,000 >> Reporter: TONIGHT -- >> THE WORLD TRADE CENTER COLLAPSED. >> Reporter: THE FIRE DEPARTMENT 20 00:01:18,000 --> 00:01:18,445 >> Reporter: TONIGHT -- >> THE WORLD TRADE CENTER COLLAPSED. >> Reporter: THE FIRE DEPARTMENT 21 00:01:18,511 --> 00:01:24,000 OF THE CITY OF NEW YORK, AND THE GREATEST ACTIVE GALLANTRY EVER BESTOWED ON AN AMERICAN CITY. >> I DON'T WANT THIS TO BE 22 00:01:24,000 --> 00:01:26,453 OF THE CITY OF NEW YORK, AND THE GREATEST ACTIVE GALLANTRY EVER BESTOWED ON AN AMERICAN CITY. >> I DON'T WANT THIS TO BE 23 00:01:26,519 --> 00:01:30,000 SOMETHING THAT'S IN A HISTORY BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >> I'M LESLEY STAHL. 24 00:01:30,000 --> 00:01:36,000 SOMETHING THAT'S IN A HISTORY BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >> I'M LESLEY STAHL. 25 00:01:36,000 --> 00:01:37,530 SOMETHING THAT'S IN A HISTORY BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >> I'M LESLEY STAHL. 26 00:01:37,597 --> 00:01:42,000 >> I'M BILL WHITAKER. >> I'M ANDERSON COOPER. >> I'M SHARYN ALFONSI. >> I'M JON WERTHEIM. 27 00:01:42,000 --> 00:01:46,005 >> I'M BILL WHITAKER. >> I'M ANDERSON COOPER. >> I'M SHARYN ALFONSI. >> I'M JON WERTHEIM. 28 00:01:46,072 --> 00:01:48,000 >> I'M CECILIA VEGA. >> I'M SCOTT PELLEY. THAT STORY TONIGHT ON "60 >>> IN THE NEIGHBORHOODS OF NEW 29 00:01:48,000 --> 00:01:54,000 >> I'M CECILIA VEGA. >> I'M SCOTT PELLEY. THAT STORY TONIGHT ON "60 >>> IN THE NEIGHBORHOODS OF NEW 30 00:01:54,000 --> 00:01:58,685 >> I'M CECILIA VEGA. >> I'M SCOTT PELLEY. THAT STORY TONIGHT ON "60 >>> IN THE NEIGHBORHOODS OF NEW 31 00:01:58,751 --> 00:02:00,000 YORK, THERE ARE 217 FIRE HOUSES. EACH HOLDS A MEMORIAL TO FIREFIGHTERS WHO ANSWERED THE CALL 23 YEARS AGO AND NEVER 32 00:02:00,000 --> 00:02:06,000 YORK, THERE ARE 217 FIRE HOUSES. EACH HOLDS A MEMORIAL TO FIREFIGHTERS WHO ANSWERED THE CALL 23 YEARS AGO AND NEVER 33 00:02:06,000 --> 00:02:10,263 YORK, THERE ARE 217 FIRE HOUSES. EACH HOLDS A MEMORIAL TO FIREFIGHTERS WHO ANSWERED THE CALL 23 YEARS AGO AND NEVER 34 00:02:10,330 --> 00:02:12,000 RETURNED. AS WE FIRST TOLD YOU IN 2021, 343 MEMBERS OF THE FIRE DEPARTMENT OF THE CITY OF NEW 35 00:02:12,000 --> 00:02:18,000 RETURNED. AS WE FIRST TOLD YOU IN 2021, 343 MEMBERS OF THE FIRE DEPARTMENT OF THE CITY OF NEW 36 00:02:18,000 --> 00:02:18,371 RETURNED. AS WE FIRST TOLD YOU IN 2021, 343 MEMBERS OF THE FIRE DEPARTMENT OF THE CITY OF NEW 37 00:02:18,438 --> 00:02:24,000 YORK PERISHED ON 9/11, IN THE GREATEST ACT OF GALLANTRY EVER BESTOWED ON AN AMERICAN CITY. THIS IS THEIR STORY. 38 00:02:24,000 --> 00:02:30,000 YORK PERISHED ON 9/11, IN THE GREATEST ACT OF GALLANTRY EVER BESTOWED ON AN AMERICAN CITY. THIS IS THEIR STORY. 39 00:02:30,000 --> 00:02:31,451 YORK PERISHED ON 9/11, IN THE GREATEST ACT OF GALLANTRY EVER BESTOWED ON AN AMERICAN CITY. THIS IS THEIR STORY. 40 00:02:31,518 --> 00:02:36,000 >> THIS PLACE RACED PASSED US ALONG THE HUDSON RIVER AT SUCH A LOW ALTITUDE, I COULD READ AMERICAN 41 00:02:36,000 --> 00:02:37,457 >> THIS PLACE RACED PASSED US ALONG THE HUDSON RIVER AT SUCH A LOW ALTITUDE, I COULD READ AMERICAN 42 00:02:37,524 --> 00:02:42,000 ON THE FUSELAGE. >> AT 8:46 THIS MORNING, BATTALION CHIEF WAS SEARCHING FOR A ROUTINE GAS LEAK. 43 00:02:42,000 --> 00:02:48,000 ON THE FUSELAGE. >> AT 8:46 THIS MORNING, BATTALION CHIEF WAS SEARCHING FOR A ROUTINE GAS LEAK. 44 00:02:48,000 --> 00:02:54,000 ON THE FUSELAGE. >> AT 8:46 THIS MORNING, BATTALION CHIEF WAS SEARCHING FOR A ROUTINE GAS LEAK. 45 00:02:54,000 --> 00:02:54,374 ON THE FUSELAGE. >> AT 8:46 THIS MORNING, BATTALION CHIEF WAS SEARCHING FOR A ROUTINE GAS LEAK. 46 00:02:54,440 --> 00:03:00,000 >> I SAW THE PLANE AIM AND CRASH INTO THE NORTH TOWER OF THE WORLD TRADE CENTER. >> HOLY [ BLEEP ]. 47 00:03:00,000 --> 00:03:01,514 >> I SAW THE PLANE AIM AND CRASH INTO THE NORTH TOWER OF THE WORLD TRADE CENTER. >> HOLY [ BLEEP ]. 48 00:03:01,581 --> 00:03:06,000 [ BLEEP ]. >> Reporter: FROM THAT MOMENT, THE FIREFIGHTERS OF THE FDNY WOULD HAVE ABOUT AN HOUR AND A 49 00:03:06,000 --> 00:03:12,000 [ BLEEP ]. >> Reporter: FROM THAT MOMENT, THE FIREFIGHTERS OF THE FDNY WOULD HAVE ABOUT AN HOUR AND A 50 00:03:12,000 --> 00:03:13,860 [ BLEEP ]. >> Reporter: FROM THAT MOMENT, THE FIREFIGHTERS OF THE FDNY WOULD HAVE ABOUT AN HOUR AND A 51 00:03:13,927 --> 00:03:18,000 HALF TO SAVE 17,000 LIVES. >> THEY KNEW THAT THEY MIGHT NOT COME HOME. BUT THEY KNEW THERE WERE PEOPLE 52 00:03:18,000 --> 00:03:20,567 HALF TO SAVE 17,000 LIVES. >> THEY KNEW THAT THEY MIGHT NOT COME HOME. BUT THEY KNEW THERE WERE PEOPLE 53 00:03:20,633 --> 00:03:24,000 TRAPPED. THAT'S OUR JOB. >> THERE'S NO WAY WE WERE GOING TO STAND BACK AND SAY WE'RE NOT 54 00:03:24,000 --> 00:03:24,804 TRAPPED. THAT'S OUR JOB. >> THERE'S NO WAY WE WERE GOING TO STAND BACK AND SAY WE'RE NOT 55 00:03:24,871 --> 00:03:30,000 GOING IN. THAT WOULDN'T BE THE FDNY. >> OUR AIM WAS TO GET ABOVE THAT FIRE AND GET THOSE POOR PEOPLE 56 00:03:30,000 --> 00:03:33,179 GOING IN. THAT WOULDN'T BE THE FDNY. >> OUR AIM WAS TO GET ABOVE THAT FIRE AND GET THOSE POOR PEOPLE 57 00:03:33,246 --> 00:03:36,000 OUT THAT WERE CALLING US. >> WE'RE ON THE FLOOR AND WE CAN'T BREATHE. AND IT'S VERY, VERY, VERY HOT. 58 00:03:36,000 --> 00:03:42,000 OUT THAT WERE CALLING US. >> WE'RE ON THE FLOOR AND WE CAN'T BREATHE. AND IT'S VERY, VERY, VERY HOT. 59 00:03:42,000 --> 00:03:42,121 OUT THAT WERE CALLING US. >> WE'RE ON THE FLOOR AND WE CAN'T BREATHE. AND IT'S VERY, VERY, VERY HOT. 60 00:03:42,188 --> 00:03:48,000 >> AND ALL THE DISPATCHER COULD SAY IS, WE'RE COMING FOR YOU. SO, WE LIKE TO KEEP OUR PROMISES, YOU KNOW. 61 00:03:48,000 --> 00:03:48,962 >> AND ALL THE DISPATCHER COULD SAY IS, WE'RE COMING FOR YOU. SO, WE LIKE TO KEEP OUR PROMISES, YOU KNOW. 62 00:03:49,028 --> 00:03:54,000 WE TOLD THEM WE'RE COMING. WE'RE COMING. >> GO TO THE TRADE CENTER. >> Reporter: JOE PFEIFFER WAS 63 00:03:54,000 --> 00:03:55,335 WE TOLD THEM WE'RE COMING. WE'RE COMING. >> GO TO THE TRADE CENTER. >> Reporter: JOE PFEIFFER WAS 64 00:03:55,401 --> 00:04:00,000 COMING WITH A CAMERA. FILM MAKERS JULES AND GIDEON WERE MAKING A DOCUMENTARY ABOUT THE FDNY. 65 00:04:00,000 --> 00:04:04,844 COMING WITH A CAMERA. FILM MAKERS JULES AND GIDEON WERE MAKING A DOCUMENTARY ABOUT THE FDNY. 66 00:04:04,911 --> 00:04:06,000 >> OH MY GOD. WE HAVE A NUMBER OF FLOORS ON FIRE. IT LOOKED LIKE THE PLANE WAS 67 00:04:06,000 --> 00:04:09,082 >> OH MY GOD. WE HAVE A NUMBER OF FLOORS ON FIRE. IT LOOKED LIKE THE PLANE WAS 68 00:04:09,148 --> 00:04:12,000 AIMING TOWARDS THE BUILDING. >> ENGINE 69K. >> THE WORLD TRADE CENTER, TOWER NUMBER 1 IS ON FIRE. 69 00:04:12,000 --> 00:04:18,000 AIMING TOWARDS THE BUILDING. >> ENGINE 69K. >> THE WORLD TRADE CENTER, TOWER NUMBER 1 IS ON FIRE. 70 00:04:18,000 --> 00:04:21,160 AIMING TOWARDS THE BUILDING. >> ENGINE 69K. >> THE WORLD TRADE CENTER, TOWER NUMBER 1 IS ON FIRE. 71 00:04:21,227 --> 00:04:24,000 ENGINE 1, WORLD TRADE CENTER, 1060. SEND EVERY AVAILABLE AMBULANCE, EVERYTHING YOU GOT TO THE WORLD 72 00:04:24,000 --> 00:04:27,033 ENGINE 1, WORLD TRADE CENTER, 1060. SEND EVERY AVAILABLE AMBULANCE, EVERYTHING YOU GOT TO THE WORLD 73 00:04:27,100 --> 00:04:30,000 TRADE CENTER NOW. >> Reporter: DISPATCH LAUNCHED AN ARMADA. >> ENGINE 211, LADDER 11, ENGINE 74 00:04:30,000 --> 00:04:36,000 TRADE CENTER NOW. >> Reporter: DISPATCH LAUNCHED AN ARMADA. >> ENGINE 211, LADDER 11, ENGINE 75 00:04:36,000 --> 00:04:37,577 TRADE CENTER NOW. >> Reporter: DISPATCH LAUNCHED AN ARMADA. >> ENGINE 211, LADDER 11, ENGINE 76 00:04:37,644 --> 00:04:42,000 44, ENGINE 22, ENGINE 53. >> Reporter: 121 ENGINES, 62 LADDER COMPANIES, 100 AMBULANCES, 750 MEMBERS OF THE 77 00:04:42,000 --> 00:04:48,000 44, ENGINE 22, ENGINE 53. >> Reporter: 121 ENGINES, 62 LADDER COMPANIES, 100 AMBULANCES, 750 MEMBERS OF THE 78 00:04:48,000 --> 00:04:49,589 44, ENGINE 22, ENGINE 53. >> Reporter: 121 ENGINES, 62 LADDER COMPANIES, 100 AMBULANCES, 750 MEMBERS OF THE 79 00:04:49,656 --> 00:04:54,000 FDNY. >> ATTENTION 68 ENGINE. 35 ENGINE. 64 ENGINE. 80 00:04:54,000 --> 00:04:55,595 FDNY. >> ATTENTION 68 ENGINE. 35 ENGINE. 64 ENGINE. 81 00:04:55,662 --> 00:05:00,000 94 ENGINE, 83 ENGINE. >> AT FDNY HEADQUARTERS IN BROOKLYN, 54-YEAR-OLD CHIEF OF DEPARTMENT PETER GANCI JR. RACED 82 00:05:00,000 --> 00:05:05,938 94 ENGINE, 83 ENGINE. >> AT FDNY HEADQUARTERS IN BROOKLYN, 54-YEAR-OLD CHIEF OF DEPARTMENT PETER GANCI JR. RACED 83 00:05:06,005 --> 00:05:12,000 TO HIS CAR. HE WAS THE BOSS, LEADING THE SECOND LARGEST FIRE DEPARTMENT IN THE WORLD AFTER TOKYO. 84 00:05:12,000 --> 00:05:13,646 TO HIS CAR. HE WAS THE BOSS, LEADING THE SECOND LARGEST FIRE DEPARTMENT IN THE WORLD AFTER TOKYO. 85 00:05:13,713 --> 00:05:18,000 DAN NIGRO WAS HIS NUMBER TWO. >> SO WE WENT DOWNSTAIRS QUICKLY. GOT IN THE CAR AND HEADED OVER 86 00:05:18,000 --> 00:05:18,584 DAN NIGRO WAS HIS NUMBER TWO. >> SO WE WENT DOWNSTAIRS QUICKLY. GOT IN THE CAR AND HEADED OVER 87 00:05:18,651 --> 00:05:24,000 THE BROOKLYN BRIDGE WHERE WE COULD SEE THE DAMAGE, SEE THE SMOKE, SEE THE FIRE. THAT'S WHEN I SAID TO PETE, 88 00:05:24,000 --> 00:05:24,390 THE BROOKLYN BRIDGE WHERE WE COULD SEE THE DAMAGE, SEE THE SMOKE, SEE THE FIRE. THAT'S WHEN I SAID TO PETE, 89 00:05:24,457 --> 00:05:30,000 PETE, THIS WILL BE THE WORST DAY OF OUR LIVES. AND, YOU KNOW, THAT WAS BEFORE I KNEW THE HALF OF IT. 90 00:05:30,000 --> 00:05:31,664 PETE, THIS WILL BE THE WORST DAY OF OUR LIVES. AND, YOU KNOW, THAT WAS BEFORE I KNEW THE HALF OF IT. 91 00:05:31,731 --> 00:05:36,000 >> CAR 3 TO MANHATTAN. >> Reporter: PETE GANCI'S VOICE WAS RECORDED EN ROUTE. >> TRANSMIT FIFTH ALARM FOR THIS 92 00:05:36,000 --> 00:05:40,373 >> CAR 3 TO MANHATTAN. >> Reporter: PETE GANCI'S VOICE WAS RECORDED EN ROUTE. >> TRANSMIT FIFTH ALARM FOR THIS 93 00:05:40,440 --> 00:05:42,000 BOX. GET US A STAGING AREA CHIEF SOMEWHERE ON WEST STREET. >> Reporter: A BOX IS A 94 00:05:42,000 --> 00:05:43,076 BOX. GET US A STAGING AREA CHIEF SOMEWHERE ON WEST STREET. >> Reporter: A BOX IS A 95 00:05:43,142 --> 00:05:48,000 LOCATION. K SIGNALS THE END OF A MESSAGE, A THROW BACK TO THE 19th CENTURY TELEGRAPH, WHICH ON THIS DAY, 96 00:05:48,000 --> 00:05:53,553 LOCATION. K SIGNALS THE END OF A MESSAGE, A THROW BACK TO THE 19th CENTURY TELEGRAPH, WHICH ON THIS DAY, 97 00:05:53,619 --> 00:05:54,000 WAS PUNCTUATING THE GREATEST CRISIS IN THE DEPARTMENT'S 136 YEARS. >> RIGHT AWAY, I GOT A DEEP 98 00:05:54,000 --> 00:06:00,000 WAS PUNCTUATING THE GREATEST CRISIS IN THE DEPARTMENT'S 136 YEARS. >> RIGHT AWAY, I GOT A DEEP 99 00:06:00,000 --> 00:06:03,129 WAS PUNCTUATING THE GREATEST CRISIS IN THE DEPARTMENT'S 136 YEARS. >> RIGHT AWAY, I GOT A DEEP 100 00:06:03,196 --> 00:06:06,000 SENSE THAT WE WERE GOING TO LOSE A LOT OF FIREFIGHTERS THIS DAY. >> Reporter: DIVISION ONE COMMANDER PETER HAYDEN MET 101 00:06:06,000 --> 00:06:10,470 SENSE THAT WE WERE GOING TO LOSE A LOT OF FIREFIGHTERS THIS DAY. >> Reporter: DIVISION ONE COMMANDER PETER HAYDEN MET 102 00:06:10,536 --> 00:06:12,000 BATTALION CHIEF JOE PFEIFFER IN THE LOBBY OF THE BURNING TOWER. >> WELL, I KNEW THAT WE WEREN'T GOING TO BE ABLE TO PUT OUT THE 103 00:06:12,000 --> 00:06:17,310 BATTALION CHIEF JOE PFEIFFER IN THE LOBBY OF THE BURNING TOWER. >> WELL, I KNEW THAT WE WEREN'T GOING TO BE ABLE TO PUT OUT THE 104 00:06:17,376 --> 00:06:18,000 FIRE. SO, THE ORDER OF THE DAY WAS TO SEARCH AND EVACUATE AS MANY PEOPLE AS WE COULD AND THEN WE 105 00:06:18,000 --> 00:06:24,000 FIRE. SO, THE ORDER OF THE DAY WAS TO SEARCH AND EVACUATE AS MANY PEOPLE AS WE COULD AND THEN WE 106 00:06:24,000 --> 00:06:25,685 FIRE. SO, THE ORDER OF THE DAY WAS TO SEARCH AND EVACUATE AS MANY PEOPLE AS WE COULD AND THEN WE 107 00:06:25,752 --> 00:06:30,000 WERE GOING TO BACK AWAY. >> Reporter: THE FIRE WAS 93 FLOORS ABOVE. ELEVATORS WERE OUT. 108 00:06:30,000 --> 00:06:31,524 WERE GOING TO BACK AWAY. >> Reporter: THE FIRE WAS 93 FLOORS ABOVE. ELEVATORS WERE OUT. 109 00:06:31,591 --> 00:06:36,000 SO FIREFIGHTERS CLIMBED TIGHT STAIRWELLS SHOULDERING 75 POUNDS AND MORE. >> AND I THOUGHT WE WOULD HAVE 110 00:06:36,000 --> 00:06:37,930 SO FIREFIGHTERS CLIMBED TIGHT STAIRWELLS SHOULDERING 75 POUNDS AND MORE. >> AND I THOUGHT WE WOULD HAVE 111 00:06:37,997 --> 00:06:42,000 ENOUGH TIME TO GET THE PEOPLE OUT AND EVERYBODY THAT WAS ABOVE THE IMPACT OF THE PLANE, WE WERE PRETTY MUCH SURE WERE EITHER 112 00:06:42,000 --> 00:06:47,240 ENOUGH TIME TO GET THE PEOPLE OUT AND EVERYBODY THAT WAS ABOVE THE IMPACT OF THE PLANE, WE WERE PRETTY MUCH SURE WERE EITHER 113 00:06:47,306 --> 00:06:48,000 DEAD ALREADY OR GOING TO DIE. THERE WAS A LOT OF PEOPLE JUMPING OUT ALREADY. >> Reporter: 1,355 PEOPLE WERE 114 00:06:48,000 --> 00:06:54,000 DEAD ALREADY OR GOING TO DIE. THERE WAS A LOT OF PEOPLE JUMPING OUT ALREADY. >> Reporter: 1,355 PEOPLE WERE 115 00:06:54,000 --> 00:06:54,647 DEAD ALREADY OR GOING TO DIE. THERE WAS A LOT OF PEOPLE JUMPING OUT ALREADY. >> Reporter: 1,355 PEOPLE WERE 116 00:06:54,714 --> 00:07:00,000 TRAPPED ABOVE THE FIRE. THE BOEING 767 HAD SEVERED ALL THREE STAIRWELLS LEAVING ONE WAY OUT. 117 00:07:00,000 --> 00:07:05,992 TRAPPED ABOVE THE FIRE. THE BOEING 767 HAD SEVERED ALL THREE STAIRWELLS LEAVING ONE WAY OUT. 118 00:07:06,058 --> 00:07:10,263 >> JUMPERS. JUMPERS. >> DIVISION ONE, BE ADVISED, BATTALION 2 ADVISED HE HAS 119 00:07:10,329 --> 00:07:12,000 JUMPERS FROM THE WORLD TRADE CENTER. >> WE HEARD A LOUD THUD. AND I KNEW THAT WAS SOMEBODY 120 00:07:12,000 --> 00:07:18,000 JUMPERS FROM THE WORLD TRADE CENTER. >> WE HEARD A LOUD THUD. AND I KNEW THAT WAS SOMEBODY 121 00:07:18,000 --> 00:07:19,705 JUMPERS FROM THE WORLD TRADE CENTER. >> WE HEARD A LOUD THUD. AND I KNEW THAT WAS SOMEBODY 122 00:07:19,772 --> 00:07:24,000 THAT EITHER FELL OR JUMPED FROM THE BUILDING. >> Reporter: THE FIRST FIREFIGHTER KILLED WAS HIT BY A 123 00:07:24,000 --> 00:07:25,778 THAT EITHER FELL OR JUMPED FROM THE BUILDING. >> Reporter: THE FIRST FIREFIGHTER KILLED WAS HIT BY A 124 00:07:25,845 --> 00:07:30,000 FELLOW HUMAN BEING. >> IT WAS HAPPENING SO RAPIDLY THAT I GRABBED THE P.A. SYSTEM AT THE FIRE COMMAND POST AND I 125 00:07:30,000 --> 00:07:36,000 FELLOW HUMAN BEING. >> IT WAS HAPPENING SO RAPIDLY THAT I GRABBED THE P.A. SYSTEM AT THE FIRE COMMAND POST AND I 126 00:07:36,000 --> 00:07:36,556 FELLOW HUMAN BEING. >> IT WAS HAPPENING SO RAPIDLY THAT I GRABBED THE P.A. SYSTEM AT THE FIRE COMMAND POST AND I 127 00:07:36,622 --> 00:07:42,000 SAID, FIREFIGHTERS ARE COMING. IF YOU CAN, HOLD ON. >> IT'S SOMETHING THAT'S GOING TO HAUNT US PROBABLY FOR THE 128 00:07:42,000 --> 00:07:42,695 SAID, FIREFIGHTERS ARE COMING. IF YOU CAN, HOLD ON. >> IT'S SOMETHING THAT'S GOING TO HAUNT US PROBABLY FOR THE 129 00:07:42,762 --> 00:07:48,000 REST OF OUR LIVES. >> Reporter: TOUR COMMANDER SAL HAD ARRIVED PRECISELY 17 MINUTES AFTER THE NORTH TOWER WAS HIT. 130 00:07:48,000 --> 00:07:52,338 REST OF OUR LIVES. >> Reporter: TOUR COMMANDER SAL HAD ARRIVED PRECISELY 17 MINUTES AFTER THE NORTH TOWER WAS HIT. 131 00:07:52,405 --> 00:07:54,000 >> JUST AS I GOT OUT OF MY CAR, I HEARD ANOTHER EXPLOSION. AND I CAN TELL YOU EXACT WHAT TIME IT WAS, IT WAS 9:03 BECAUSE 132 00:07:54,000 --> 00:07:57,743 >> JUST AS I GOT OUT OF MY CAR, I HEARD ANOTHER EXPLOSION. AND I CAN TELL YOU EXACT WHAT TIME IT WAS, IT WAS 9:03 BECAUSE 133 00:07:57,810 --> 00:08:00,000 THAT WAS THE PLANE THAT HIT THE SOUTH TOWER. >> LOOK OVER THERE! >> WE HAVE A SECOND PLANE INTO 134 00:08:00,000 --> 00:08:06,000 THAT WAS THE PLANE THAT HIT THE SOUTH TOWER. >> LOOK OVER THERE! >> WE HAVE A SECOND PLANE INTO 135 00:08:06,000 --> 00:08:07,086 THAT WAS THE PLANE THAT HIT THE SOUTH TOWER. >> LOOK OVER THERE! >> WE HAVE A SECOND PLANE INTO 136 00:08:07,153 --> 00:08:12,000 THE OTHER TOWER OF THE TRADE CENTER. MAJOR FIRE. >> MAY DAY MAY DAY, ANOTHER 137 00:08:12,000 --> 00:08:15,962 THE OTHER TOWER OF THE TRADE CENTER. MAJOR FIRE. >> MAY DAY MAY DAY, ANOTHER 138 00:08:16,028 --> 00:08:18,000 PLANE HIT THE SECOND TOWER, K. >> Reporter: THE SECOND 767 EXPLODED INTO FLOORS 77 THROUGH 85. 139 00:08:18,000 --> 00:08:24,000 PLANE HIT THE SECOND TOWER, K. >> Reporter: THE SECOND 767 EXPLODED INTO FLOORS 77 THROUGH 85. 140 00:08:24,000 --> 00:08:25,471 PLANE HIT THE SECOND TOWER, K. >> Reporter: THE SECOND 767 EXPLODED INTO FLOORS 77 THROUGH 85. 141 00:08:25,538 --> 00:08:30,000 NOW 2,000 PEOPLE WERE TRAPPED A QUARTER MILE HIGH. CASSANO RAN INTO THE DEPARTMENT CHAPLAIN, MICHAEL JUDGE. 142 00:08:30,000 --> 00:08:34,780 NOW 2,000 PEOPLE WERE TRAPPED A QUARTER MILE HIGH. CASSANO RAN INTO THE DEPARTMENT CHAPLAIN, MICHAEL JUDGE. 143 00:08:34,847 --> 00:08:36,000 >> I JUST TOLD HIM, FATHER, WE'RE IN FOR A BAD DAY. WE'LL NEED A LOT MORE CHAPLAINS HERE. 144 00:08:36,000 --> 00:08:41,754 >> I JUST TOLD HIM, FATHER, WE'RE IN FOR A BAD DAY. WE'LL NEED A LOT MORE CHAPLAINS HERE. 145 00:08:41,821 --> 00:08:42,000 >> MORE FIREFIGHTERS KEPT COMING IN AND TOOK THEIR ASSIGNMENTS WITH NO QUESTION, YEAH. PRETTY TOUGH TO DO. 146 00:08:42,000 --> 00:08:48,000 >> MORE FIREFIGHTERS KEPT COMING IN AND TOOK THEIR ASSIGNMENTS WITH NO QUESTION, YEAH. PRETTY TOUGH TO DO. 147 00:08:48,000 --> 00:08:49,662 >> MORE FIREFIGHTERS KEPT COMING IN AND TOOK THEIR ASSIGNMENTS WITH NO QUESTION, YEAH. PRETTY TOUGH TO DO. 148 00:08:49,729 --> 00:08:54,000 >> Reporter: BUT IT'S ALSO HARD TO GIVE THEM, THOSE ASSIGNMENTS. >> IT WAS. IT WAS. 149 00:08:54,000 --> 00:08:56,502 >> Reporter: BUT IT'S ALSO HARD TO GIVE THEM, THOSE ASSIGNMENTS. >> IT WAS. IT WAS. 150 00:08:56,569 --> 00:09:00,000 BUT I COULD TELL WHEN I GAVE THE ASSIGNMENTS OUT, I COULD SEE THE LOOK IN THEIR EYES. I REMEMBER SEEING FIREFIGHTERS 151 00:09:00,000 --> 00:09:03,442 BUT I COULD TELL WHEN I GAVE THE ASSIGNMENTS OUT, I COULD SEE THE LOOK IN THEIR EYES. I REMEMBER SEEING FIREFIGHTERS 152 00:09:03,509 --> 00:09:06,000 HUGGING EACH OTHER AND HEADING UP. >> HOW MANY FIREFIGHTERS DID YOU SEE THAT DAY REFUSE TO GO UP THE 153 00:09:06,000 --> 00:09:11,017 HUGGING EACH OTHER AND HEADING UP. >> HOW MANY FIREFIGHTERS DID YOU SEE THAT DAY REFUSE TO GO UP THE 154 00:09:11,083 --> 00:09:12,000 STAIRS? >> NOBODY REFUSED TO GO IN. >> STAY TOGETHER. THEY KNOW WHAT'S GOING ON. 155 00:09:12,000 --> 00:09:18,000 STAIRS? >> NOBODY REFUSED TO GO IN. >> STAY TOGETHER. THEY KNOW WHAT'S GOING ON. 156 00:09:18,000 --> 00:09:18,858 STAIRS? >> NOBODY REFUSED TO GO IN. >> STAY TOGETHER. THEY KNOW WHAT'S GOING ON. 157 00:09:18,925 --> 00:09:24,000 >> I CAN REMEMBER ONE LIEUTENANT FROM ENGINE 33 COMING UP TO ME AND NOT SAYING A WORD. AND WE STOOD THERE WONDERING IF 158 00:09:24,000 --> 00:09:29,235 >> I CAN REMEMBER ONE LIEUTENANT FROM ENGINE 33 COMING UP TO ME AND NOT SAYING A WORD. AND WE STOOD THERE WONDERING IF 159 00:09:29,302 --> 00:09:30,000 WE WERE BOTH GOING TO BE OKAY. AND THAT LIEUTENANT WAS MY BROTHER KEVIN. AND THEN I TOLD HIM WHAT I TOLD 160 00:09:30,000 --> 00:09:36,000 WE WERE BOTH GOING TO BE OKAY. AND THAT LIEUTENANT WAS MY BROTHER KEVIN. AND THEN I TOLD HIM WHAT I TOLD 161 00:09:36,000 --> 00:09:42,000 WE WERE BOTH GOING TO BE OKAY. AND THAT LIEUTENANT WAS MY BROTHER KEVIN. AND THEN I TOLD HIM WHAT I TOLD 162 00:09:42,000 --> 00:09:42,848 WE WERE BOTH GOING TO BE OKAY. AND THAT LIEUTENANT WAS MY BROTHER KEVIN. AND THEN I TOLD HIM WHAT I TOLD 163 00:09:42,915 --> 00:09:48,000 MANY OF THE OTHER FIRE OFFICERS, I SAID GO UP TO THE 70th FLOOR. >> Reporter: 70, THEY HOPED COULD BE A STAGING AREA IN THE 164 00:09:48,000 --> 00:09:52,425 MANY OF THE OTHER FIRE OFFICERS, I SAID GO UP TO THE 70th FLOOR. >> Reporter: 70, THEY HOPED COULD BE A STAGING AREA IN THE 165 00:09:52,491 --> 00:09:54,000 IN LESS THAN HALF AN HOUR, THE FDNY HAD RESCUE OPERATIONS IN THE NORTH TOWER, THE SOUTH TOWER AND THE NEARLY SOLD OUT 800-ROOM 166 00:09:54,000 --> 00:10:00,000 IN LESS THAN HALF AN HOUR, THE FDNY HAD RESCUE OPERATIONS IN THE NORTH TOWER, THE SOUTH TOWER AND THE NEARLY SOLD OUT 800-ROOM 167 00:10:00,000 --> 00:10:01,901 IN LESS THAN HALF AN HOUR, THE FDNY HAD RESCUE OPERATIONS IN THE NORTH TOWER, THE SOUTH TOWER AND THE NEARLY SOLD OUT 800-ROOM 168 00:10:01,968 --> 00:10:06,000 HOTEL BETWEEN THEM. >> FROM THE TIME THE FIRST PLANE HIT THE NORTH TOWER, UNTIL THE SECOND TOWER COLLAPSED, WAS 102 169 00:10:06,000 --> 00:10:10,843 HOTEL BETWEEN THEM. >> FROM THE TIME THE FIRST PLANE HIT THE NORTH TOWER, UNTIL THE SECOND TOWER COLLAPSED, WAS 102 170 00:10:10,910 --> 00:10:12,000 MINUTES. THE THINGS THAT WERE GOING THROUGH PETE'S MIND IN JUST 102 MINUTES IS JUST MIND BOGGLING. 171 00:10:12,000 --> 00:10:18,000 MINUTES. THE THINGS THAT WERE GOING THROUGH PETE'S MIND IN JUST 102 MINUTES IS JUST MIND BOGGLING. 172 00:10:18,000 --> 00:10:19,385 MINUTES. THE THINGS THAT WERE GOING THROUGH PETE'S MIND IN JUST 102 MINUTES IS JUST MIND BOGGLING. 173 00:10:19,452 --> 00:10:24,000 >> Reporter: SAL CASSANO WAS WITH CHIEF OF DEPARTMENT PETE GANCI AT HIS COMMAND POST ON THE STREET BELOW THE TOWERS. 174 00:10:24,000 --> 00:10:26,826 >> Reporter: SAL CASSANO WAS WITH CHIEF OF DEPARTMENT PETE GANCI AT HIS COMMAND POST ON THE STREET BELOW THE TOWERS. 175 00:10:26,892 --> 00:10:30,000 THIS IS THE ONLY KNOWN PICTURE OF GANCI THAT DAY. >> Reporter: WAS GANCI THE KIND OF BOSS THAT YOU DID THINGS FOR 176 00:10:30,000 --> 00:10:34,533 THIS IS THE ONLY KNOWN PICTURE OF GANCI THAT DAY. >> Reporter: WAS GANCI THE KIND OF BOSS THAT YOU DID THINGS FOR 177 00:10:34,600 --> 00:10:36,000 BEFORE YOU FEARED HIM OR BECAUSE YOU DESPERATELY DID NOT WANT TO LET HIM DOWN? >> YOU DID IT BECAUSE YOU LOVED 178 00:10:36,000 --> 00:10:42,000 BEFORE YOU FEARED HIM OR BECAUSE YOU DESPERATELY DID NOT WANT TO LET HIM DOWN? >> YOU DID IT BECAUSE YOU LOVED 179 00:10:42,000 --> 00:10:42,408 BEFORE YOU FEARED HIM OR BECAUSE YOU DESPERATELY DID NOT WANT TO LET HIM DOWN? >> YOU DID IT BECAUSE YOU LOVED 180 00:10:42,475 --> 00:10:48,000 HIM. >> Reporter: GANCI JOINED THE FDNY IN 1968. WHAT KIND OF MAN WAS PETER 181 00:10:48,000 --> 00:10:48,247 HIM. >> Reporter: GANCI JOINED THE FDNY IN 1968. WHAT KIND OF MAN WAS PETER 182 00:10:48,314 --> 00:10:54,000 GANCI? >> YOU KNOW, PETE -- PETE WOULD SAY WAS MY ALTER EGO. HAD CHEST FULL OF MEDALS AND HE 183 00:10:54,000 --> 00:11:00,000 GANCI? >> YOU KNOW, PETE -- PETE WOULD SAY WAS MY ALTER EGO. HAD CHEST FULL OF MEDALS AND HE 184 00:11:00,000 --> 00:11:06,000 GANCI? >> YOU KNOW, PETE -- PETE WOULD SAY WAS MY ALTER EGO. HAD CHEST FULL OF MEDALS AND HE 185 00:11:06,000 --> 00:11:06,732 GANCI? >> YOU KNOW, PETE -- PETE WOULD SAY WAS MY ALTER EGO. HAD CHEST FULL OF MEDALS AND HE 186 00:11:06,799 --> 00:11:12,000 WAS JUST A DOWN TO EARTH, HONEST, HARD-WORKING GUY. YOU KNOW, HE WAS A PARA TROOPER IN THE ARMY, WORKED HIS WAY UP 187 00:11:12,000 --> 00:11:13,005 WAS JUST A DOWN TO EARTH, HONEST, HARD-WORKING GUY. YOU KNOW, HE WAS A PARA TROOPER IN THE ARMY, WORKED HIS WAY UP 188 00:11:13,072 --> 00:11:18,000 TO BE CHIEF OF DEPARTMENT IN THE FDNY. QUITE A STORY. >> Reporter: A STORY OF COURAGE 189 00:11:18,000 --> 00:11:18,911 TO BE CHIEF OF DEPARTMENT IN THE FDNY. QUITE A STORY. >> Reporter: A STORY OF COURAGE 190 00:11:18,978 --> 00:11:24,000 OVER HIS 33 YEAR CAREER. HE WON THE DEPARTMENT'S MEDAL OF VALOR CRAWLING INTO A BURNING APARTMENT ON HIS HANDS AND 191 00:11:24,000 --> 00:11:30,000 OVER HIS 33 YEAR CAREER. HE WON THE DEPARTMENT'S MEDAL OF VALOR CRAWLING INTO A BURNING APARTMENT ON HIS HANDS AND 192 00:11:30,000 --> 00:11:30,890 OVER HIS 33 YEAR CAREER. HE WON THE DEPARTMENT'S MEDAL OF VALOR CRAWLING INTO A BURNING APARTMENT ON HIS HANDS AND 193 00:11:30,956 --> 00:11:35,694 KNEES, GRABBING A CHILD WHO WAS CERTAINLY GOING TO DIE AND DRAGGING THAT CHILD OUT AND SAVING HER LIFE. 194 00:11:35,761 --> 00:11:36,000 >> THAT'S THE KIND OF PERSON PETE WAS. HE WOULD PUT PEOPLE BEFORE HIMSELF WITHOUT A DOUBT. 195 00:11:36,000 --> 00:11:40,933 >> THAT'S THE KIND OF PERSON PETE WAS. HE WOULD PUT PEOPLE BEFORE HIMSELF WITHOUT A DOUBT. 196 00:11:41,000 --> 00:11:42,000 >> Reporter: HE PUT HIS FIREFIGHTERS BEFORE HIMSELF, THREE MONTHS BEFORE 9/11. GANCI, THE CHIEF OF DEPARTMENT 197 00:11:42,000 --> 00:11:48,000 >> Reporter: HE PUT HIS FIREFIGHTERS BEFORE HIMSELF, THREE MONTHS BEFORE 9/11. GANCI, THE CHIEF OF DEPARTMENT 198 00:11:48,000 --> 00:11:49,375 >> Reporter: HE PUT HIS FIREFIGHTERS BEFORE HIMSELF, THREE MONTHS BEFORE 9/11. GANCI, THE CHIEF OF DEPARTMENT 199 00:11:49,442 --> 00:11:54,000 RESPONDED FROM HOME TO A CALL OF FIREFIGHTERS TRAPPED IN A BURNING STORE. HE WENT IN WEARING SHORTS AND 200 00:11:54,000 --> 00:11:54,914 RESPONDED FROM HOME TO A CALL OF FIREFIGHTERS TRAPPED IN A BURNING STORE. HE WENT IN WEARING SHORTS AND 201 00:11:54,980 --> 00:12:00,000 BOAT SHOES. HE ONCE SAID HIS 11,000 FIREFIGHTERS WERE HIS CHILDREN. ON THAT DAY IN QUEENS, HE LOST 202 00:12:00,000 --> 00:12:03,656 BOAT SHOES. HE ONCE SAID HIS 11,000 FIREFIGHTERS WERE HIS CHILDREN. ON THAT DAY IN QUEENS, HE LOST 203 00:12:03,722 --> 00:12:06,000 THREE. [ BLEEP ]. >> Reporter: ON 9/11, THE MAN RESPONSIBLE FOR FIREFIGHTER'S 204 00:12:06,000 --> 00:12:12,000 THREE. [ BLEEP ]. >> Reporter: ON 9/11, THE MAN RESPONSIBLE FOR FIREFIGHTER'S 205 00:12:12,000 --> 00:12:16,302 THREE. [ BLEEP ]. >> Reporter: ON 9/11, THE MAN RESPONSIBLE FOR FIREFIGHTER'S 206 00:12:16,368 --> 00:12:18,000 SAFETY WAS CHIEF AL TOREY WHO WAS TORMENTED BY THE PASSING MINUTES. >> LET IT BURN UP. 207 00:12:18,000 --> 00:12:22,975 SAFETY WAS CHIEF AL TOREY WHO WAS TORMENTED BY THE PASSING MINUTES. >> LET IT BURN UP. 208 00:12:23,042 --> 00:12:24,000 >> Reporter: HE ASKED PETE HAYDEN IF HE HAD CONSIDERED THE THREAT OF A PARTIAL, LOCALIZED COLLAPSE ON THE BURNING FLOORS. 209 00:12:24,000 --> 00:12:30,000 >> Reporter: HE ASKED PETE HAYDEN IF HE HAD CONSIDERED THE THREAT OF A PARTIAL, LOCALIZED COLLAPSE ON THE BURNING FLOORS. 210 00:12:30,000 --> 00:12:30,983 >> Reporter: HE ASKED PETE HAYDEN IF HE HAD CONSIDERED THE THREAT OF A PARTIAL, LOCALIZED COLLAPSE ON THE BURNING FLOORS. 211 00:12:31,050 --> 00:12:35,788 >> I SAID, YES. BUT WE NEEDED TO GET THE PEOPLE OUT. THERE WERE HUNDREDS UPON 212 00:12:35,855 --> 00:12:36,000 HUNDREDS OF PEOPLE ON THE INTERIOR STAIRS. >> HOW MUCH TIME DID YOU THINK YOU HAD? 213 00:12:36,000 --> 00:12:38,924 HUNDREDS OF PEOPLE ON THE INTERIOR STAIRS. >> HOW MUCH TIME DID YOU THINK YOU HAD? 214 00:12:38,991 --> 00:12:42,000 >> I THOUGHT WE HAD A COUPLE HOURS. >> Reporter: THE CHIEFS KNEW NO STEEL HIGH-RISE IN HISTORY HAD 215 00:12:42,000 --> 00:12:47,433 >> I THOUGHT WE HAD A COUPLE HOURS. >> Reporter: THE CHIEFS KNEW NO STEEL HIGH-RISE IN HISTORY HAD 216 00:12:47,500 --> 00:12:48,000 EVER COMPLETELY COLLAPSED DUE TO FIRE. >> NONE OF US EXPECTED THE BUILDING TO COME DOWN. 217 00:12:48,000 --> 00:12:52,605 EVER COMPLETELY COLLAPSED DUE TO FIRE. >> NONE OF US EXPECTED THE BUILDING TO COME DOWN. 218 00:12:52,671 --> 00:12:54,000 WE EXPECTED THE FIRE TO KEEP BURNING AND CONDITIONS TO GET WORSE. BUT, IF WE COULD JUST GET ONE 219 00:12:54,000 --> 00:13:00,000 WE EXPECTED THE FIRE TO KEEP BURNING AND CONDITIONS TO GET WORSE. BUT, IF WE COULD JUST GET ONE 220 00:13:00,000 --> 00:13:02,715 WE EXPECTED THE FIRE TO KEEP BURNING AND CONDITIONS TO GET WORSE. BUT, IF WE COULD JUST GET ONE 221 00:13:02,781 --> 00:13:06,000 ROUTE ABOVE IN EACH BUILDING, PERHAPS WE COULD BRING SOME FOLKS DOWN AT LEAST. >> Reporter: YOU JUST NEEDED A 222 00:13:06,000 --> 00:13:11,023 ROUTE ABOVE IN EACH BUILDING, PERHAPS WE COULD BRING SOME FOLKS DOWN AT LEAST. >> Reporter: YOU JUST NEEDED A 223 00:13:11,090 --> 00:13:12,000 LITTLE MORE TIME. >> WE JUST NEEDED TIME. >> ALL RIGHT. >> Reporter: NO ONE WOULD DO 224 00:13:12,000 --> 00:13:18,000 LITTLE MORE TIME. >> WE JUST NEEDED TIME. >> ALL RIGHT. >> Reporter: NO ONE WOULD DO 225 00:13:18,000 --> 00:13:20,032 LITTLE MORE TIME. >> WE JUST NEEDED TIME. >> ALL RIGHT. >> Reporter: NO ONE WOULD DO 226 00:13:20,099 --> 00:13:24,000 MORE WITH TIME THAN ORIO PALMER. THAT'S HIM ON THE RIGHT WITH THE MUSTACHE. HE'S RECEIVING ORDERS TO GO TO 227 00:13:24,000 --> 00:13:27,039 MORE WITH TIME THAN ORIO PALMER. THAT'S HIM ON THE RIGHT WITH THE MUSTACHE. HE'S RECEIVING ORDERS TO GO TO 228 00:13:27,106 --> 00:13:30,000 THE SOUTH TOWER TO TRY TO CLEAR A PATH TO THE TRAPPED SOULS CALLING 911. >> HOW MANY PEOPLE WHERE YOU'RE 229 00:13:30,000 --> 00:13:34,213 THE SOUTH TOWER TO TRY TO CLEAR A PATH TO THE TRAPPED SOULS CALLING 911. >> HOW MANY PEOPLE WHERE YOU'RE 230 00:13:34,280 --> 00:13:36,000 AT RIGHT NOW. >> THERE'S LIKE FIVE PEOPLE IN HERE WITH ME. >> Reporter: ALL UP ON THE 83rd 231 00:13:36,000 --> 00:13:37,383 AT RIGHT NOW. >> THERE'S LIKE FIVE PEOPLE IN HERE WITH ME. >> Reporter: ALL UP ON THE 83rd 232 00:13:37,449 --> 00:13:42,000 FLOOR. >> 83rd FLOOR. >> Reporter: 32-YEAR-OLD MELISSA DOYLE WAS SAYING THE HAIL MARY 233 00:13:42,000 --> 00:13:43,656 FLOOR. >> 83rd FLOOR. >> Reporter: 32-YEAR-OLD MELISSA DOYLE WAS SAYING THE HAIL MARY 234 00:13:43,722 --> 00:13:48,000 PRAY WHEN THE 911 ANSWERED. THE ONCE-ASPIRING BALLERINA WAS A MANAGER IN A FINANCIAL FIRM ON 83, ONE OF THE BURNING 235 00:13:48,000 --> 00:13:54,000 PRAY WHEN THE 911 ANSWERED. THE ONCE-ASPIRING BALLERINA WAS A MANAGER IN A FINANCIAL FIRM ON 83, ONE OF THE BURNING 236 00:13:54,000 --> 00:13:54,667 PRAY WHEN THE 911 ANSWERED. THE ONCE-ASPIRING BALLERINA WAS A MANAGER IN A FINANCIAL FIRM ON 83, ONE OF THE BURNING 237 00:13:54,733 --> 00:13:58,337 FLOORS IN THE SOUTH TOWER. >> ARE THEY GOING TO BE ABLE TO GET SOMEBODY UP HERE? >> OF COURSE. 238 00:13:58,404 --> 00:14:00,000 >> WELL, THERE'S NO ONE HERE YET AND THE FLOOR IS COMPLETELY ENGULFED. WE'RE ON THE FLOOR AND WE CAN'T 239 00:14:00,000 --> 00:14:01,640 >> WELL, THERE'S NO ONE HERE YET AND THE FLOOR IS COMPLETELY ENGULFED. WE'RE ON THE FLOOR AND WE CAN'T 240 00:14:01,707 --> 00:14:06,000 BREATHE. AND IT'S VERY, VERY, VERY HOT. >> Reporter: THE OPERATOR WAS RIGHT. 241 00:14:06,000 --> 00:14:09,949 BREATHE. AND IT'S VERY, VERY, VERY HOT. >> Reporter: THE OPERATOR WAS RIGHT. 242 00:14:10,015 --> 00:14:12,000 SOMEONE WAS RISING TOWARD MELISSA DOY. ORIO PALMER RAN MARATHONS AS A HOBBY. 243 00:14:12,000 --> 00:14:18,000 SOMEONE WAS RISING TOWARD MELISSA DOY. ORIO PALMER RAN MARATHONS AS A HOBBY. 244 00:14:18,000 --> 00:14:19,124 SOMEONE WAS RISING TOWARD MELISSA DOY. ORIO PALMER RAN MARATHONS AS A HOBBY. 245 00:14:19,191 --> 00:14:24,000 BATTALION 7 IS CHIEF PALMER, LADDER 1-5 IS A TEAM OF FIREFIGHTERS A FEW FLOORS BELOW. >> WHAT DO YOU GOT UP THERE, 246 00:14:24,000 --> 00:14:25,831 BATTALION 7 IS CHIEF PALMER, LADDER 1-5 IS A TEAM OF FIREFIGHTERS A FEW FLOORS BELOW. >> WHAT DO YOU GOT UP THERE, 247 00:14:25,898 --> 00:14:30,000 STEVE? >> STAIRWAY 74th FLOOR, LOCAL FIRE PROBLEM. THE WALLS ARE BREACHED, SO BE 248 00:14:30,000 --> 00:14:32,171 STEVE? >> STAIRWAY 74th FLOOR, LOCAL FIRE PROBLEM. THE WALLS ARE BREACHED, SO BE 249 00:14:32,238 --> 00:14:36,000 CAREFUL. >> Reporter: THIS IS LADDER 15'S LIEUTENANT, JOE LEVY. >> WE'RE ON 71. 250 00:14:36,000 --> 00:14:39,945 CAREFUL. >> Reporter: THIS IS LADDER 15'S LIEUTENANT, JOE LEVY. >> WE'RE ON 71. 251 00:14:40,012 --> 00:14:42,000 WE'RE COMING UP BEHIND YOU. >> ALSO ON 75. >> Reporter: PALMER FOUND FIRE MARSHAL RON BUKA ON THE 75th 252 00:14:42,000 --> 00:14:48,000 WE'RE COMING UP BEHIND YOU. >> ALSO ON 75. >> Reporter: PALMER FOUND FIRE MARSHAL RON BUKA ON THE 75th 253 00:14:48,000 --> 00:14:50,189 WE'RE COMING UP BEHIND YOU. >> ALSO ON 75. >> Reporter: PALMER FOUND FIRE MARSHAL RON BUKA ON THE 75th 254 00:14:50,256 --> 00:14:54,000 FLOOR EVACUATING CIVILIANS. >> 1-5. >> I GOT TWO FIREFIGHTERS AT THE STAIRWAY TO KNOCK DOWN TWO 255 00:14:54,000 --> 00:14:59,098 FLOOR EVACUATING CIVILIANS. >> 1-5. >> I GOT TWO FIREFIGHTERS AT THE STAIRWAY TO KNOCK DOWN TWO 256 00:14:59,164 --> 00:15:00,000 FIRES. GET WATER ON IT, KNOCK IT DOWN. OKAY? >> Reporter: PALMER HAD 257 00:15:00,000 --> 00:15:06,000 FIRES. GET WATER ON IT, KNOCK IT DOWN. OKAY? >> Reporter: PALMER HAD 258 00:15:06,000 --> 00:15:06,839 FIRES. GET WATER ON IT, KNOCK IT DOWN. OKAY? >> Reporter: PALMER HAD 259 00:15:06,905 --> 00:15:11,777 DISCOVERED THE ONLY INTACT STAIRWAY TO THE TOP OF THE SOUTH TOWER. UNLIKE THE NORTH TOWER, THE 260 00:15:11,844 --> 00:15:12,000 SECOND PLANE HAD MISSED STAIRWAY A. >> 77 NOW. BE RIGHT TO YOU. 261 00:15:12,000 --> 00:15:18,000 SECOND PLANE HAD MISSED STAIRWAY A. >> 77 NOW. BE RIGHT TO YOU. 262 00:15:18,000 --> 00:15:20,252 SECOND PLANE HAD MISSED STAIRWAY A. >> 77 NOW. BE RIGHT TO YOU. 263 00:15:20,319 --> 00:15:24,000 >> IF PALMER COULD CLEAR THIS STAIRWELL, 619 SOULS WOULD HAVE A WAY OUT. HE WAS FIVE FLOORS BELOW MELISSA 264 00:15:24,000 --> 00:15:30,000 >> IF PALMER COULD CLEAR THIS STAIRWELL, 619 SOULS WOULD HAVE A WAY OUT. HE WAS FIVE FLOORS BELOW MELISSA 265 00:15:30,000 --> 00:15:30,496 >> IF PALMER COULD CLEAR THIS STAIRWELL, 619 SOULS WOULD HAVE A WAY OUT. HE WAS FIVE FLOORS BELOW MELISSA 266 00:15:30,562 --> 00:15:35,167 DOY AND RISING. >> I'M GOING TO DIE, AREN'T I? >> NO, NO, NO. >> I'M GOING TO DIE. 267 00:15:35,234 --> 00:15:36,000 >> MA'AM, SAY YOUR PRAYERS. >> I'M GOING TO DIE. >> YOU HAVE TO THINK POSITIVE BECAUSE YOU HAVE TO HELP PEOPLE 268 00:15:36,000 --> 00:15:39,171 >> MA'AM, SAY YOUR PRAYERS. >> I'M GOING TO DIE. >> YOU HAVE TO THINK POSITIVE BECAUSE YOU HAVE TO HELP PEOPLE 269 00:15:39,238 --> 00:15:42,000 GET OFF THE FLOOR. >> WE'RE AT THE STAIRS GOING UP TO 79. >> ALL RIGHT. 270 00:15:42,000 --> 00:15:46,278 GET OFF THE FLOOR. >> WE'RE AT THE STAIRS GOING UP TO 79. >> ALL RIGHT. 271 00:15:46,345 --> 00:15:48,000 I'M ON MY WAY UP, ORIO. >> I'M GOING TO DIE. I KNOW IT. >> STAY CALM. 272 00:15:48,000 --> 00:15:53,319 I'M ON MY WAY UP, ORIO. >> I'M GOING TO DIE. I KNOW IT. >> STAY CALM. 273 00:15:53,385 --> 00:15:54,000 STAY CALM. STAY CALM. >> PLEASE, GOD. >> YOU'RE DOING A GOOD JOB, 274 00:15:54,000 --> 00:15:55,954 STAY CALM. STAY CALM. >> PLEASE, GOD. >> YOU'RE DOING A GOOD JOB, 275 00:15:56,021 --> 00:16:00,000 MA'AM. YOU'RE DOING A GOOD JOB. >> IT'S SO HOT. I'M BURNING UP. 276 00:16:00,000 --> 00:16:02,328 MA'AM. YOU'RE DOING A GOOD JOB. >> IT'S SO HOT. I'M BURNING UP. 277 00:16:02,394 --> 00:16:06,000 >> Reporter: THE ASSENT OF ORIO PALMER AND PETER GANCI'S SACRIFICE, WHEN WE COME BACK. 278 00:16:06,000 --> 00:16:06,832 >> Reporter: THE ASSENT OF ORIO PALMER AND PETER GANCI'S SACRIFICE, WHEN WE COME BACK. 279 00:16:15,641 --> 00:16:18,000 >>> AN HOUR HAD PASSED SINCE THE ATTACK ON THE WORLD TRADE CENTER BEGAN. IN THE SOUTH TOWER, BATTALION 7 280 00:16:18,000 --> 00:16:23,916 >>> AN HOUR HAD PASSED SINCE THE ATTACK ON THE WORLD TRADE CENTER BEGAN. IN THE SOUTH TOWER, BATTALION 7 281 00:16:23,982 --> 00:16:24,000 CHIEF ORIO PALMER TOOK THE ONLY WORKING ELEVATOR AS HIGH AS IT WOULD GO AND THEN HE LED THE MEN OF LADDER 15 ON A CLIMB FROM THE 282 00:16:24,000 --> 00:16:30,000 CHIEF ORIO PALMER TOOK THE ONLY WORKING ELEVATOR AS HIGH AS IT WOULD GO AND THEN HE LED THE MEN OF LADDER 15 ON A CLIMB FROM THE 283 00:16:30,000 --> 00:16:30,022 CHIEF ORIO PALMER TOOK THE ONLY WORKING ELEVATOR AS HIGH AS IT WOULD GO AND THEN HE LED THE MEN OF LADDER 15 ON A CLIMB FROM THE 284 00:16:30,089 --> 00:16:36,000 40th FLOOR. PALMER WAS TRYING TO CLEAR A PATH TO 619 PEOPLE TRAPPED BY FIRE. 285 00:16:36,000 --> 00:16:42,000 40th FLOOR. PALMER WAS TRYING TO CLEAR A PATH TO 619 PEOPLE TRAPPED BY FIRE. 286 00:16:42,000 --> 00:16:42,034 40th FLOOR. PALMER WAS TRYING TO CLEAR A PATH TO 619 PEOPLE TRAPPED BY FIRE. 287 00:16:42,101 --> 00:16:48,000 >> LADDER 15. >> THIS IS PALMER'S RADIO TRANSMISSION FROM THE 78th FLOOR OF THE SOUTH TOWER. 288 00:16:48,000 --> 00:16:50,008 >> LADDER 15. >> THIS IS PALMER'S RADIO TRANSMISSION FROM THE 78th FLOOR OF THE SOUTH TOWER. 289 00:16:50,075 --> 00:16:54,000 HE'S CALLING THE FIREFIGHTERS OF LADDER 15, WHO ARE COMING UP WITH RESCUE GEAR FROM A FEW FLOORS BELOW. 290 00:16:54,000 --> 00:16:58,016 HE'S CALLING THE FIREFIGHTERS OF LADDER 15, WHO ARE COMING UP WITH RESCUE GEAR FROM A FEW FLOORS BELOW. 291 00:16:58,083 --> 00:17:00,000 >> WE GOT -- POCKETS. KNOCK IT DOWN IN TWO LINES. 38th FLOOR. >> Reporter: 1045 CODE ONES WERE 292 00:17:00,000 --> 00:17:06,000 >> WE GOT -- POCKETS. KNOCK IT DOWN IN TWO LINES. 38th FLOOR. >> Reporter: 1045 CODE ONES WERE 293 00:17:06,000 --> 00:17:09,762 >> WE GOT -- POCKETS. KNOCK IT DOWN IN TWO LINES. 38th FLOOR. >> Reporter: 1045 CODE ONES WERE 294 00:17:09,828 --> 00:17:12,000 FATALITIES, MORE THAN HE COULD COUNT. PALMER PRESSED TOWARDS 79, CLIMBING AT ABOUT ONE FLOOR A 295 00:17:12,000 --> 00:17:18,000 FATALITIES, MORE THAN HE COULD COUNT. PALMER PRESSED TOWARDS 79, CLIMBING AT ABOUT ONE FLOOR A 296 00:17:18,000 --> 00:17:18,070 FATALITIES, MORE THAN HE COULD COUNT. PALMER PRESSED TOWARDS 79, CLIMBING AT ABOUT ONE FLOOR A 297 00:17:18,137 --> 00:17:24,000 MINUTE. AS HE ROSE, MELISSA DOY SPEAKING TO 911 FROM THE 83rd FLOOR THOUGHT SHE HEARD SOMEONE. 298 00:17:24,000 --> 00:17:26,612 MINUTE. AS HE ROSE, MELISSA DOY SPEAKING TO 911 FROM THE 83rd FLOOR THOUGHT SHE HEARD SOMEONE. 299 00:17:26,678 --> 00:17:30,000 WAIT, WAIT, WE HEAR VOICES. HELLO! HELP! HELP! 300 00:17:30,000 --> 00:17:35,587 WAIT, WAIT, WE HEAR VOICES. HELLO! HELP! HELP! 301 00:17:35,654 --> 00:17:36,000 >> HELLO, MA'AM THEY COMING THROUGH TO YOU. >> FIND OUT IF THERE'S ANYBODY ON THE 83rd FLOOR. 302 00:17:36,000 --> 00:17:38,223 >> HELLO, MA'AM THEY COMING THROUGH TO YOU. >> FIND OUT IF THERE'S ANYBODY ON THE 83rd FLOOR. 303 00:17:38,290 --> 00:17:42,000 >> YOU STAY ON THE PHONE WITH ME. >> FIND OUT IF THERE'S ANYONE ON THE 83rd FLOOR. 304 00:17:42,000 --> 00:17:45,564 >> YOU STAY ON THE PHONE WITH ME. >> FIND OUT IF THERE'S ANYONE ON THE 83rd FLOOR. 305 00:17:45,631 --> 00:17:48,000 I HEARD SOMEBODY. >> WE DON'T KNOW WHAT SHE HEARD. BUT HEARING NO ANSWER TO HER SHOUT, MELISSA DOY RETURNED TO 306 00:17:48,000 --> 00:17:50,335 I HEARD SOMEBODY. >> WE DON'T KNOW WHAT SHE HEARD. BUT HEARING NO ANSWER TO HER SHOUT, MELISSA DOY RETURNED TO 307 00:17:50,402 --> 00:17:54,000 THE CALL. >> I ALREADY THAT. >> STAY ON THE LINE WITH ME, PLEASE. 308 00:17:54,000 --> 00:17:57,676 THE CALL. >> I ALREADY THAT. >> STAY ON THE LINE WITH ME, PLEASE. 309 00:17:57,743 --> 00:18:00,000 I FEEL LIKE I'M DYING. >> ORIO PALMER KNEW HOW DANGEROUS THIS WAS. AND HE DIDN'T STOP. 310 00:18:00,000 --> 00:18:06,000 I FEEL LIKE I'M DYING. >> ORIO PALMER KNEW HOW DANGEROUS THIS WAS. AND HE DIDN'T STOP. 311 00:18:06,000 --> 00:18:06,718 I FEEL LIKE I'M DYING. >> ORIO PALMER KNEW HOW DANGEROUS THIS WAS. AND HE DIDN'T STOP. 312 00:18:06,785 --> 00:18:12,000 LADDER 15 KNEW HOW DANGEROUS IT WAS, BUT WE NEVER THOUGHT AN ENTIRE HIGH-RISE BUILDING WOULD COLLAPSE. 313 00:18:12,000 --> 00:18:14,159 LADDER 15 KNEW HOW DANGEROUS IT WAS, BUT WE NEVER THOUGHT AN ENTIRE HIGH-RISE BUILDING WOULD COLLAPSE. 314 00:18:14,226 --> 00:18:18,000 THERE WAS NO HISTORY OF IT ANYWHERE IN THE WORLD. >> BUT THIS DAY, HISTORY WAS CHANGING BECAUSE THE PLANES HAD 315 00:18:18,000 --> 00:18:24,000 THERE WAS NO HISTORY OF IT ANYWHERE IN THE WORLD. >> BUT THIS DAY, HISTORY WAS CHANGING BECAUSE THE PLANES HAD 316 00:18:24,000 --> 00:18:25,237 THERE WAS NO HISTORY OF IT ANYWHERE IN THE WORLD. >> BUT THIS DAY, HISTORY WAS CHANGING BECAUSE THE PLANES HAD 317 00:18:25,304 --> 00:18:30,000 BLASTED AWAY THE SPRAY-ON FIREPROOF FOAM INSULATING THE STRUCTURAL STEEL. THE BURNING FLOORS WERE SAGGING, 318 00:18:30,000 --> 00:18:31,210 BLASTED AWAY THE SPRAY-ON FIREPROOF FOAM INSULATING THE STRUCTURAL STEEL. THE BURNING FLOORS WERE SAGGING, 319 00:18:31,276 --> 00:18:36,000 SLOWLY PULLING THE EXTERIOR INWARD. EMS DIVISION CHIEF JOHN WAS IN THE CITY EMERGENCY OPERATIONS 320 00:18:36,000 --> 00:18:41,453 SLOWLY PULLING THE EXTERIOR INWARD. EMS DIVISION CHIEF JOHN WAS IN THE CITY EMERGENCY OPERATIONS 321 00:18:41,520 --> 00:18:42,000 CENTER WHERE HE RECEIVED A WARNING FROM AN OFFICIAL HE BELIEVES WAS AN ENGINEER. >> HE SAID, THE BUILDINGS ARE 322 00:18:42,000 --> 00:18:48,000 CENTER WHERE HE RECEIVED A WARNING FROM AN OFFICIAL HE BELIEVES WAS AN ENGINEER. >> HE SAID, THE BUILDINGS ARE 323 00:18:48,000 --> 00:18:48,293 CENTER WHERE HE RECEIVED A WARNING FROM AN OFFICIAL HE BELIEVES WAS AN ENGINEER. >> HE SAID, THE BUILDINGS ARE 324 00:18:48,360 --> 00:18:54,000 SEVERELY COMPROMISED. YOU CAN SEE SLIGHT LEAN. THEY'RE IN DANGER OF COLLAPSE. SO I GRABBED ONE OF MY STAFF 325 00:18:54,000 --> 00:18:55,234 SEVERELY COMPROMISED. YOU CAN SEE SLIGHT LEAN. THEY'RE IN DANGER OF COLLAPSE. SO I GRABBED ONE OF MY STAFF 326 00:18:55,300 --> 00:19:00,000 GUYS, EMT RICH ZARILLO. AND I SAID, RICH, GO TO PETE GANCI. DON'T TALK TO ANYONE ELSE AND 327 00:19:00,000 --> 00:19:02,074 GUYS, EMT RICH ZARILLO. AND I SAID, RICH, GO TO PETE GANCI. DON'T TALK TO ANYONE ELSE AND 328 00:19:02,140 --> 00:19:06,000 DELIVER THIS MESSAGE. THE BUILDINGS ARE IN DANGER OF COLLAPSE. >> Reporter: IN THIS FOUR-SECOND 329 00:19:06,000 --> 00:19:09,648 DELIVER THIS MESSAGE. THE BUILDINGS ARE IN DANGER OF COLLAPSE. >> Reporter: IN THIS FOUR-SECOND 330 00:19:09,715 --> 00:19:12,000 VIDEO AT FAR LEFT YOU SEE RICH ZARILLO'S BLUE SHIRT. HE'S DELIVERING THE WARNING TO PETE GANCI. 331 00:19:12,000 --> 00:19:14,920 VIDEO AT FAR LEFT YOU SEE RICH ZARILLO'S BLUE SHIRT. HE'S DELIVERING THE WARNING TO PETE GANCI. 332 00:19:14,987 --> 00:19:18,000 ZARILLO HARDLY GOT THE WORDS OUT WHEN GANCI'S ATTENTION WAS DRAWN TO A ROAR FROM THE SOUTH TOWER ABOVE HIM. 333 00:19:18,000 --> 00:19:24,000 ZARILLO HARDLY GOT THE WORDS OUT WHEN GANCI'S ATTENTION WAS DRAWN TO A ROAR FROM THE SOUTH TOWER ABOVE HIM. 334 00:19:24,000 --> 00:19:28,100 ZARILLO HARDLY GOT THE WORDS OUT WHEN GANCI'S ATTENTION WAS DRAWN TO A ROAR FROM THE SOUTH TOWER ABOVE HIM. 335 00:19:28,166 --> 00:19:30,000 >> LOUD NOISE. HAD NO IDEA WHAT IT WAS. ALL WE SAW WAS A PLUME OF DUST AND SMOKE. 336 00:19:30,000 --> 00:19:33,205 >> LOUD NOISE. HAD NO IDEA WHAT IT WAS. ALL WE SAW WAS A PLUME OF DUST AND SMOKE. 337 00:19:33,272 --> 00:19:36,000 AND DEBRIS. >> Reporter: IN THE MOMENT BEFORE, MELISSA DOY HAD GIVEN THE 911 OPERATOR HER MOTHER'S 338 00:19:36,000 --> 00:19:42,000 AND DEBRIS. >> Reporter: IN THE MOMENT BEFORE, MELISSA DOY HAD GIVEN THE 911 OPERATOR HER MOTHER'S 339 00:19:42,000 --> 00:19:42,881 AND DEBRIS. >> Reporter: IN THE MOMENT BEFORE, MELISSA DOY HAD GIVEN THE 911 OPERATOR HER MOTHER'S 340 00:19:42,948 --> 00:19:48,000 PHONE NUMBER AND THE MESSAGE THAT HER DAUGHTER LOVED HER. THEN, THERE WAS SILENCE. >> OH MY GOD. 341 00:19:48,000 --> 00:19:54,000 PHONE NUMBER AND THE MESSAGE THAT HER DAUGHTER LOVED HER. THEN, THERE WAS SILENCE. >> OH MY GOD. 342 00:19:54,000 --> 00:19:54,226 PHONE NUMBER AND THE MESSAGE THAT HER DAUGHTER LOVED HER. THEN, THERE WAS SILENCE. >> OH MY GOD. 343 00:19:54,293 --> 00:20:00,000 MELISSA, PLEASE. YOU'RE GONNA BE ALL RIGHT. YOU'RE GONNA BE FINE. YOU'RE GONNA TALK TO YOUR MOTHER 344 00:20:00,000 --> 00:20:01,266 MELISSA, PLEASE. YOU'RE GONNA BE ALL RIGHT. YOU'RE GONNA BE FINE. YOU'RE GONNA TALK TO YOUR MOTHER 345 00:20:01,333 --> 00:20:06,000 YOURSELF. YOU HAVE TO STAY POSITIVE. YOU HAVE TO STAY CALM. YOU'RE GOING TO TALK TO YOUR 346 00:20:06,000 --> 00:20:06,204 YOURSELF. YOU HAVE TO STAY POSITIVE. YOU HAVE TO STAY CALM. YOU'RE GOING TO TALK TO YOUR 347 00:20:06,271 --> 00:20:12,000 MOTHER YOURSELF, ALL RIGHT? MELISSA? >> PALMER'S LAST RADIO TRANSMISSION WAS BATTALION 7 TO 348 00:20:12,000 --> 00:20:18,000 MOTHER YOURSELF, ALL RIGHT? MELISSA? >> PALMER'S LAST RADIO TRANSMISSION WAS BATTALION 7 TO 349 00:20:18,000 --> 00:20:19,284 MOTHER YOURSELF, ALL RIGHT? MELISSA? >> PALMER'S LAST RADIO TRANSMISSION WAS BATTALION 7 TO 350 00:20:19,351 --> 00:20:24,000 LADDER 15. AND THERE'S NOTHING AFTER THAT. THAT'S WHEN THE TOWER COLLAPSES. HE MUST HAVE KNOWN THAT WITH 351 00:20:24,000 --> 00:20:30,000 LADDER 15. AND THERE'S NOTHING AFTER THAT. THAT'S WHEN THE TOWER COLLAPSES. HE MUST HAVE KNOWN THAT WITH 352 00:20:30,000 --> 00:20:33,899 LADDER 15. AND THERE'S NOTHING AFTER THAT. THAT'S WHEN THE TOWER COLLAPSES. HE MUST HAVE KNOWN THAT WITH 353 00:20:33,966 --> 00:20:36,000 EVERY STEP HE ASCENDED, HIS CHANCE OF SURVIVAL DROPPED. >> DIDN'T DETER HIM ONE BIT. THE ONLY THING THAT WAS IN HIS 354 00:20:36,000 --> 00:20:40,339 EVERY STEP HE ASCENDED, HIS CHANCE OF SURVIVAL DROPPED. >> DIDN'T DETER HIM ONE BIT. THE ONLY THING THAT WAS IN HIS 355 00:20:40,405 --> 00:20:42,000 MIND WAS LET ME GET UP THERE. LET ME GET AS MANY PEOPLE OUT AS I CAN, AS QUICKLY AS I CAN. >> Reporter: JOE PFEIFFER NEXT 356 00:20:42,000 --> 00:20:48,000 MIND WAS LET ME GET UP THERE. LET ME GET AS MANY PEOPLE OUT AS I CAN, AS QUICKLY AS I CAN. >> Reporter: JOE PFEIFFER NEXT 357 00:20:48,000 --> 00:20:48,146 MIND WAS LET ME GET UP THERE. LET ME GET AS MANY PEOPLE OUT AS I CAN, AS QUICKLY AS I CAN. >> Reporter: JOE PFEIFFER NEXT 358 00:20:48,213 --> 00:20:54,000 DOOR IN THE NORTH TOWER WAS 200 FEET FROM THE CASCADING TWIN. >> AND THEN THE LOBBY GOES PITCH BLACK. 359 00:20:54,000 --> 00:21:00,000 DOOR IN THE NORTH TOWER WAS 200 FEET FROM THE CASCADING TWIN. >> AND THEN THE LOBBY GOES PITCH BLACK. 360 00:21:00,000 --> 00:21:06,000 DOOR IN THE NORTH TOWER WAS 200 FEET FROM THE CASCADING TWIN. >> AND THEN THE LOBBY GOES PITCH BLACK. 361 00:21:06,000 --> 00:21:11,370 DOOR IN THE NORTH TOWER WAS 200 FEET FROM THE CASCADING TWIN. >> AND THEN THE LOBBY GOES PITCH BLACK. 362 00:21:11,436 --> 00:21:12,000 >> EVERYBODY ALL RIGHT? >> YEAH, I'M OKAY. >> AND IN THE DARKNESS I WONDERED IF I WAS DEAD OR ALIVE. 363 00:21:12,000 --> 00:21:17,809 >> EVERYBODY ALL RIGHT? >> YEAH, I'M OKAY. >> AND IN THE DARKNESS I WONDERED IF I WAS DEAD OR ALIVE. 364 00:21:17,876 --> 00:21:18,000 >> WE GOT TO GET EVERYBODY OUT. >> LET'S GO. >> AND I GOT ON MY RADIO AND I SAID, COMMAND TO ALL UNITS IN 365 00:21:18,000 --> 00:21:24,000 >> WE GOT TO GET EVERYBODY OUT. >> LET'S GO. >> AND I GOT ON MY RADIO AND I SAID, COMMAND TO ALL UNITS IN 366 00:21:24,000 --> 00:21:25,384 >> WE GOT TO GET EVERYBODY OUT. >> LET'S GO. >> AND I GOT ON MY RADIO AND I SAID, COMMAND TO ALL UNITS IN 367 00:21:25,450 --> 00:21:30,000 TOWER ONE. >> EVACUATE THE BUILDING. >> JOE PFEIFFER WAS GIVEN THE ORDER TO EVACUATE. 368 00:21:30,000 --> 00:21:32,958 TOWER ONE. >> EVACUATE THE BUILDING. >> JOE PFEIFFER WAS GIVEN THE ORDER TO EVACUATE. 369 00:21:33,025 --> 00:21:36,000 AND ONE OF THE FIREFIGHTERS WERE CALLING MY NAME. >> PETE! PETE HAYNES. 370 00:21:36,000 --> 00:21:42,000 AND ONE OF THE FIREFIGHTERS WERE CALLING MY NAME. >> PETE! PETE HAYNES. 371 00:21:42,000 --> 00:21:42,300 AND ONE OF THE FIREFIGHTERS WERE CALLING MY NAME. >> PETE! PETE HAYNES. 372 00:21:42,367 --> 00:21:48,000 >> HE SAID, WE HAVE SOMEBODY DOWN. >> I FELT SOMEBODY AT MY FEET. AND I SAW THIS WAS OUR 373 00:21:48,000 --> 00:21:51,943 >> HE SAID, WE HAVE SOMEBODY DOWN. >> I FELT SOMEBODY AT MY FEET. AND I SAW THIS WAS OUR 374 00:21:52,010 --> 00:21:54,000 FIREFIGHTER CHAPLAIN, FATHER MICHAEL JUDGE. I REMOVED HIS WHITE COLLAR. I CHECKED FOR HIS PULSE AND 375 00:21:54,000 --> 00:22:00,000 FIREFIGHTER CHAPLAIN, FATHER MICHAEL JUDGE. I REMOVED HIS WHITE COLLAR. I CHECKED FOR HIS PULSE AND 376 00:22:00,000 --> 00:22:01,453 FIREFIGHTER CHAPLAIN, FATHER MICHAEL JUDGE. I REMOVED HIS WHITE COLLAR. I CHECKED FOR HIS PULSE AND 377 00:22:01,520 --> 00:22:06,000 BREATHING. AND HE HAD NONE. AND I KNEW HE WAS GONE. >> SEVERAL OF US PICKED HIM UP 378 00:22:06,000 --> 00:22:10,362 BREATHING. AND HE HAD NONE. AND I KNEW HE WAS GONE. >> SEVERAL OF US PICKED HIM UP 379 00:22:10,429 --> 00:22:12,000 AND WE CARRIED HIM OUT. THE EMTs THAT HAD TAKEN HIM ACTUALLY TOOK HIM NOT TO THE MORGUE BUT THEY TOOK HIM TO ST. 380 00:22:12,000 --> 00:22:18,000 AND WE CARRIED HIM OUT. THE EMTs THAT HAD TAKEN HIM ACTUALLY TOOK HIM NOT TO THE MORGUE BUT THEY TOOK HIM TO ST. 381 00:22:18,000 --> 00:22:19,438 AND WE CARRIED HIM OUT. THE EMTs THAT HAD TAKEN HIM ACTUALLY TOOK HIM NOT TO THE MORGUE BUT THEY TOOK HIM TO ST. 382 00:22:19,504 --> 00:22:24,000 PETER A CATHOLIC CHURCH A LITTLE NORTH OF THE TRADE CENTER. THEY LAID HIM ON THE ALTER. AND THEY CALLED UP THE FRANCIS 383 00:22:24,000 --> 00:22:29,347 PETER A CATHOLIC CHURCH A LITTLE NORTH OF THE TRADE CENTER. THEY LAID HIM ON THE ALTER. AND THEY CALLED UP THE FRANCIS 384 00:22:29,414 --> 00:22:30,000 CAN PRIEST TO COME DOWN AND GET HIM. >> HOUR TWO, MAJOR EXPLOSION AND WHAT APPEARS TO BE A COMPLETE 385 00:22:30,000 --> 00:22:34,352 CAN PRIEST TO COME DOWN AND GET HIM. >> HOUR TWO, MAJOR EXPLOSION AND WHAT APPEARS TO BE A COMPLETE 386 00:22:34,419 --> 00:22:36,000 COLLAPSE. >> HAVE THEM MOBILIZE THE ARMY. WE NEED THE ARMY IN MANHATTAN. >> THERE WAS A RUSH OF DUST WITH 387 00:22:36,000 --> 00:22:42,000 COLLAPSE. >> HAVE THEM MOBILIZE THE ARMY. WE NEED THE ARMY IN MANHATTAN. >> THERE WAS A RUSH OF DUST WITH 388 00:22:42,000 --> 00:22:43,595 COLLAPSE. >> HAVE THEM MOBILIZE THE ARMY. WE NEED THE ARMY IN MANHATTAN. >> THERE WAS A RUSH OF DUST WITH 389 00:22:43,662 --> 00:22:48,000 HIGH PRESSURE COMING IN WITH FORCE THAT I'VE NEVER EXPERIENCED BEFORE. >> GANCI'S STREET SIDE COMMAND 390 00:22:48,000 --> 00:22:54,000 HIGH PRESSURE COMING IN WITH FORCE THAT I'VE NEVER EXPERIENCED BEFORE. >> GANCI'S STREET SIDE COMMAND 391 00:22:54,000 --> 00:22:54,339 HIGH PRESSURE COMING IN WITH FORCE THAT I'VE NEVER EXPERIENCED BEFORE. >> GANCI'S STREET SIDE COMMAND 392 00:22:54,406 --> 00:23:00,000 POST HAD BEEN SET UP NEXT TO AN UNDERGROUND GARAGE IN CASE SHELTER WAS NEEDED. CAPTAIN JOHN SUDNECK, GANCI AND 393 00:23:00,000 --> 00:23:01,513 POST HAD BEEN SET UP NEXT TO AN UNDERGROUND GARAGE IN CASE SHELTER WAS NEEDED. CAPTAIN JOHN SUDNECK, GANCI AND 394 00:23:01,580 --> 00:23:06,000 THE CHIEFS DROVE INTO THE ENTRANCE. >> I REMEMBER THE DUST THAT DAY FEELING LIKE IT WAS SEARING YOUR 395 00:23:06,000 --> 00:23:08,854 THE CHIEFS DROVE INTO THE ENTRANCE. >> I REMEMBER THE DUST THAT DAY FEELING LIKE IT WAS SEARING YOUR 396 00:23:08,920 --> 00:23:12,000 LUNGS, LIKE IT FELT LIKE YOU WERE SWALLOWING GLASS. >> PITCH BLACK. PITCH BLACK. 397 00:23:12,000 --> 00:23:13,825 LUNGS, LIKE IT FELT LIKE YOU WERE SWALLOWING GLASS. >> PITCH BLACK. PITCH BLACK. 398 00:23:13,892 --> 00:23:18,000 WE HEARD VOICES. ARE YOU OKAY? ARE YOU OKAY. AND THAT'S WHEN WE MADE OUR WAY 399 00:23:18,000 --> 00:23:18,430 WE HEARD VOICES. ARE YOU OKAY? ARE YOU OKAY. AND THAT'S WHEN WE MADE OUR WAY 400 00:23:18,497 --> 00:23:24,000 BACK UP. AND THEN WHEN WE GOT UP TO WHERE THE COMMAND POST WAS, PETE'S MIND WENT INTO RESCUE MODE. 401 00:23:24,000 --> 00:23:28,907 BACK UP. AND THEN WHEN WE GOT UP TO WHERE THE COMMAND POST WAS, PETE'S MIND WENT INTO RESCUE MODE. 402 00:23:28,974 --> 00:23:30,000 >> PETE GANCI HEARD ON THE RADIO THE CRIES OF TRAPPED AND WOUNDED FIEFIGHTERS. >> AND I REMEMBER HIM GIVING 403 00:23:30,000 --> 00:23:34,746 >> PETE GANCI HEARD ON THE RADIO THE CRIES OF TRAPPED AND WOUNDED FIEFIGHTERS. >> AND I REMEMBER HIM GIVING 404 00:23:34,813 --> 00:23:36,000 ORDERS. I NEED TRUCK COMPANIES. I NEED RESCUE COMPANY. TELL THEM TO COME WITH ME. 405 00:23:36,000 --> 00:23:42,000 ORDERS. I NEED TRUCK COMPANIES. I NEED RESCUE COMPANY. TELL THEM TO COME WITH ME. 406 00:23:42,000 --> 00:23:42,420 ORDERS. I NEED TRUCK COMPANIES. I NEED RESCUE COMPANY. TELL THEM TO COME WITH ME. 407 00:23:42,487 --> 00:23:48,000 >> Reporter: AS HE HAD BEFORE, GANCI WENT INTO THE DEBRIS TO SAVE HIS MEN HIMSELF. IN THE STILL STANDING NORTH 408 00:23:48,000 --> 00:23:54,000 >> Reporter: AS HE HAD BEFORE, GANCI WENT INTO THE DEBRIS TO SAVE HIS MEN HIMSELF. IN THE STILL STANDING NORTH 409 00:23:54,000 --> 00:23:54,166 >> Reporter: AS HE HAD BEFORE, GANCI WENT INTO THE DEBRIS TO SAVE HIS MEN HIMSELF. IN THE STILL STANDING NORTH 410 00:23:54,232 --> 00:24:00,000 TOWER, MANY FIREFIGHTERS REFUSED THE ORDER TO EVACUATE WHILE THEY WERE STILL CARRYING THE WOUNDED AND DISABLED. 411 00:24:00,000 --> 00:24:00,472 TOWER, MANY FIREFIGHTERS REFUSED THE ORDER TO EVACUATE WHILE THEY WERE STILL CARRYING THE WOUNDED AND DISABLED. 412 00:24:00,539 --> 00:24:06,000 GANCI SENT SAL CASSANO TO SET UP A NEW COMMAND POST. 28 MINUTES LATER, CASSANO WAS ON HIS WAY BACK. 413 00:24:06,000 --> 00:24:08,947 GANCI SENT SAL CASSANO TO SET UP A NEW COMMAND POST. 28 MINUTES LATER, CASSANO WAS ON HIS WAY BACK. 414 00:24:09,014 --> 00:24:12,000 >> I LOOK UP. ALL I COULD SEE WAS THE ANTENNA FROM THE NORTH TOWER IMPLODING. >> THE OTHER TOWER JUST 415 00:24:12,000 --> 00:24:18,000 >> I LOOK UP. ALL I COULD SEE WAS THE ANTENNA FROM THE NORTH TOWER IMPLODING. >> THE OTHER TOWER JUST 416 00:24:18,000 --> 00:24:21,593 >> I LOOK UP. ALL I COULD SEE WAS THE ANTENNA FROM THE NORTH TOWER IMPLODING. >> THE OTHER TOWER JUST 417 00:24:21,660 --> 00:24:24,000 COLLAPSED. MAJOR COLLAPSE. MAJOR COLLAPSE. >> I, IN MY MIND, HAD TO BE 418 00:24:24,000 --> 00:24:30,000 COLLAPSED. MAJOR COLLAPSE. MAJOR COLLAPSE. >> I, IN MY MIND, HAD TO BE 419 00:24:30,000 --> 00:24:36,000 COLLAPSED. MAJOR COLLAPSE. MAJOR COLLAPSE. >> I, IN MY MIND, HAD TO BE 420 00:24:36,000 --> 00:24:37,576 COLLAPSED. MAJOR COLLAPSE. MAJOR COLLAPSE. >> I, IN MY MIND, HAD TO BE 421 00:24:37,642 --> 00:24:42,000 RESOLVED WITH DEATH. >> Reporter: REGINA WILSON WAS ON THE STREET BELOW THE TOWER. SHE WAS WITH ENGINE 219, IN HER 422 00:24:42,000 --> 00:24:44,816 RESOLVED WITH DEATH. >> Reporter: REGINA WILSON WAS ON THE STREET BELOW THE TOWER. SHE WAS WITH ENGINE 219, IN HER 423 00:24:44,883 --> 00:24:48,000 SECOND YEAR AS A FIREFIGHTER. >> AND I PRAYED. AND THEN I JUST ASKED GOD TO PROTECT ME AND IF HE COULDN'T, I 424 00:24:48,000 --> 00:24:54,000 SECOND YEAR AS A FIREFIGHTER. >> AND I PRAYED. AND THEN I JUST ASKED GOD TO PROTECT ME AND IF HE COULDN'T, I 425 00:24:54,000 --> 00:24:55,594 SECOND YEAR AS A FIREFIGHTER. >> AND I PRAYED. AND THEN I JUST ASKED GOD TO PROTECT ME AND IF HE COULDN'T, I 426 00:24:55,660 --> 00:25:00,000 KNEW THAT I WOULD DIE DOING WHAT I LOVED. >> Reporter: INSIDE THE COLLAPSING NORTH TOWER, THE MEN 427 00:25:00,000 --> 00:25:02,534 KNEW THAT I WOULD DIE DOING WHAT I LOVED. >> Reporter: INSIDE THE COLLAPSING NORTH TOWER, THE MEN 428 00:25:02,601 --> 00:25:06,000 OF ENGINE 39 WERE CAUGHT IN A STAIRWELL. >> AND IT STARTED OUT SLOW, BOOM, BOOM, BOOM. 429 00:25:06,000 --> 00:25:10,041 OF ENGINE 39 WERE CAUGHT IN A STAIRWELL. >> AND IT STARTED OUT SLOW, BOOM, BOOM, BOOM. 430 00:25:10,108 --> 00:25:12,000 THEN IT GOT QUICKER. AND FASTER. >> PRETTY SOON IT WAS BAM BAM BAM BAM BAM BAM. 431 00:25:12,000 --> 00:25:13,678 THEN IT GOT QUICKER. AND FASTER. >> PRETTY SOON IT WAS BAM BAM BAM BAM BAM BAM. 432 00:25:13,745 --> 00:25:18,000 COMING DOWN. >> Reporter: JEFF AND JAMIE WERE ON THE STAIRS NEAR THE GROUND FLOOR WITH 110 FLOORS ABOVE 433 00:25:18,000 --> 00:25:20,619 COMING DOWN. >> Reporter: JEFF AND JAMIE WERE ON THE STAIRS NEAR THE GROUND FLOOR WITH 110 FLOORS ABOVE 434 00:25:20,685 --> 00:25:24,000 THEM. >> IT TOOK 10 SECONDS FOR IT TO COME DOWN, BUT IT FELT LIKE 10 MINUTES. 435 00:25:24,000 --> 00:25:30,000 THEM. >> IT TOOK 10 SECONDS FOR IT TO COME DOWN, BUT IT FELT LIKE 10 MINUTES. 436 00:25:30,000 --> 00:25:30,028 THEM. >> IT TOOK 10 SECONDS FOR IT TO COME DOWN, BUT IT FELT LIKE 10 MINUTES. 437 00:25:30,095 --> 00:25:34,232 I SAW I WAS IN THE BACKGROUND OF A FUNERAL. I SAW MY CASKET. I SAW MY PARENTS, MY WIFE 438 00:25:34,299 --> 00:25:36,000 SITTING IN THE FRONT. AND AS I'M WATCHING THIS, I'M LIKE, ALL RIGHT, IT WILL BE QUICK. 439 00:25:36,000 --> 00:25:42,000 SITTING IN THE FRONT. AND AS I'M WATCHING THIS, I'M LIKE, ALL RIGHT, IT WILL BE QUICK. 440 00:25:42,000 --> 00:25:42,140 SITTING IN THE FRONT. AND AS I'M WATCHING THIS, I'M LIKE, ALL RIGHT, IT WILL BE QUICK. 441 00:25:42,207 --> 00:25:45,277 I'M JUST WAITING FOR SOMETHING TO TAP MY SHOULDER AND FIGURE I'LL FEEL A TAP AND THAT WILL BE IT. 442 00:25:45,343 --> 00:25:48,000 WE'LL BE GONE. YOU KNOW, WE'RE NOT GOING TO SUFFER. >> JAMES McGLEN AND BOB BACON 443 00:25:48,000 --> 00:25:50,548 WE'LL BE GONE. YOU KNOW, WE'RE NOT GOING TO SUFFER. >> JAMES McGLEN AND BOB BACON 444 00:25:50,615 --> 00:25:54,000 WERE IN THE SAME STAIRWELL. >> THE WIND ACTUALLY CAME UP THE STAIRWELL. BLEW ME INTO THE AIR AND THE 445 00:25:54,000 --> 00:25:58,556 WERE IN THE SAME STAIRWELL. >> THE WIND ACTUALLY CAME UP THE STAIRWELL. BLEW ME INTO THE AIR AND THE 446 00:25:58,623 --> 00:26:00,000 LANDING I WAS ON DISINTEGRATED UNDERNEATH ME AND I KIND OF BOUNCED BACK AND FORTH AND ENDED UP HANGING FROM A PIPE. 447 00:26:00,000 --> 00:26:05,897 LANDING I WAS ON DISINTEGRATED UNDERNEATH ME AND I KIND OF BOUNCED BACK AND FORTH AND ENDED UP HANGING FROM A PIPE. 448 00:26:05,964 --> 00:26:06,000 >> I THINK I SAID A COUPLE PRAYERS AND SAID, GOD, PLEASE GET US OUT OF HERE. >> THEIR FRAGMENT OF AN INTACT 449 00:26:06,000 --> 00:26:12,000 >> I THINK I SAID A COUPLE PRAYERS AND SAID, GOD, PLEASE GET US OUT OF HERE. >> THEIR FRAGMENT OF AN INTACT 450 00:26:12,000 --> 00:26:15,907 >> I THINK I SAID A COUPLE PRAYERS AND SAID, GOD, PLEASE GET US OUT OF HERE. >> THEIR FRAGMENT OF AN INTACT 451 00:26:15,974 --> 00:26:18,000 STAIRWELL LAY UPON A MOUNTAIN OF MISERY. 16 ACRES OF WRECKAGE, 91 CRUSHED FDNY VEHICLES AND QUIET, LIKE 452 00:26:18,000 --> 00:26:24,000 STAIRWELL LAY UPON A MOUNTAIN OF MISERY. 16 ACRES OF WRECKAGE, 91 CRUSHED FDNY VEHICLES AND QUIET, LIKE 453 00:26:24,000 --> 00:26:25,717 STAIRWELL LAY UPON A MOUNTAIN OF MISERY. 16 ACRES OF WRECKAGE, 91 CRUSHED FDNY VEHICLES AND QUIET, LIKE 454 00:26:25,784 --> 00:26:30,000 THE FIRST HEAVY SNOW OF WINTER. >> EVERY ONCE IN A WHILE YOU HEAR THE RADIO, THE DISPATCHER ON THE RADIO TRYING TO CONTACT 455 00:26:30,000 --> 00:26:31,723 THE FIRST HEAVY SNOW OF WINTER. >> EVERY ONCE IN A WHILE YOU HEAR THE RADIO, THE DISPATCHER ON THE RADIO TRYING TO CONTACT 456 00:26:31,790 --> 00:26:36,000 SOMEBODY. >> ANNOUNCING ANY CIVILIAN OR ANY STAFF CHIEF IN THE WORLD TRADE CENTER. 457 00:26:36,000 --> 00:26:37,896 SOMEBODY. >> ANNOUNCING ANY CIVILIAN OR ANY STAFF CHIEF IN THE WORLD TRADE CENTER. 458 00:26:37,963 --> 00:26:42,000 K. >> Reporter: SILENCE SPOKE OF THE UNIMAGINABLE LOSS. >> ANY DIVISION CHIEF OR ANY 459 00:26:42,000 --> 00:26:48,000 K. >> Reporter: SILENCE SPOKE OF THE UNIMAGINABLE LOSS. >> ANY DIVISION CHIEF OR ANY 460 00:26:48,000 --> 00:26:49,074 K. >> Reporter: SILENCE SPOKE OF THE UNIMAGINABLE LOSS. >> ANY DIVISION CHIEF OR ANY 461 00:26:49,140 --> 00:26:54,000 STAFF CHIEF AT THE SCENE OF THE ANY OF THE WORLD TRADE CENTERS, K. >> THAT DAY 23 BATTALION CHIEFS 462 00:26:54,000 --> 00:26:58,616 STAFF CHIEF AT THE SCENE OF THE ANY OF THE WORLD TRADE CENTERS, K. >> THAT DAY 23 BATTALION CHIEFS 463 00:26:58,683 --> 00:27:00,000 RESPONDED. ONLY FOUR OF US SURVIVED. >> Reporter: JOE PFEIFFER THOUGHT OF THE LIEUTENANT OF 464 00:27:00,000 --> 00:27:06,000 RESPONDED. ONLY FOUR OF US SURVIVED. >> Reporter: JOE PFEIFFER THOUGHT OF THE LIEUTENANT OF 465 00:27:06,000 --> 00:27:07,792 RESPONDED. ONLY FOUR OF US SURVIVED. >> Reporter: JOE PFEIFFER THOUGHT OF THE LIEUTENANT OF 466 00:27:07,859 --> 00:27:12,000 ENGINE 33, HIS BROTHER, KEVIN, WHO PFEIFFER SENT UP THE NORTH TOWER. >> I GOT ON MY RADIO AND I SAID, 467 00:27:12,000 --> 00:27:18,000 ENGINE 33, HIS BROTHER, KEVIN, WHO PFEIFFER SENT UP THE NORTH TOWER. >> I GOT ON MY RADIO AND I SAID, 468 00:27:18,000 --> 00:27:18,670 ENGINE 33, HIS BROTHER, KEVIN, WHO PFEIFFER SENT UP THE NORTH TOWER. >> I GOT ON MY RADIO AND I SAID, 469 00:27:18,737 --> 00:27:24,000 BATTALION 12, ENGINE 33. AND I REPEATED IT SEVERAL TIMES. AND I DIDN'T GET AN ANSWER. >> Reporter: KEVIN PFEIFFER WAS 470 00:27:24,000 --> 00:27:27,312 BATTALION 12, ENGINE 33. AND I REPEATED IT SEVERAL TIMES. AND I DIDN'T GET AN ANSWER. >> Reporter: KEVIN PFEIFFER WAS 471 00:27:27,379 --> 00:27:30,000 GONE. AND SO WAS THE CREW OF LADDER 105, WHICH ROLLED FROM REGINA WILSON'S FIRE HOUSE. 472 00:27:30,000 --> 00:27:36,000 GONE. AND SO WAS THE CREW OF LADDER 105, WHICH ROLLED FROM REGINA WILSON'S FIRE HOUSE. 473 00:27:36,000 --> 00:27:37,589 GONE. AND SO WAS THE CREW OF LADDER 105, WHICH ROLLED FROM REGINA WILSON'S FIRE HOUSE. 474 00:27:37,655 --> 00:27:42,000 >> WE FOUND THE TRUCK. WE DIDN'T FIND THE MEMBERS. >> Reporter: WHAT HAPPENED TO THEM? 475 00:27:42,000 --> 00:27:42,694 >> WE FOUND THE TRUCK. WE DIDN'T FIND THE MEMBERS. >> Reporter: WHAT HAPPENED TO THEM? 476 00:27:42,761 --> 00:27:48,000 >> THEY ALL DIED. >> Reporter: AMONG THEM WAS JOHN, HER MENTOR AND HER SAVIOR. REGINA WILSON WAS ASSIGNED TO 477 00:27:48,000 --> 00:27:54,000 >> THEY ALL DIED. >> Reporter: AMONG THEM WAS JOHN, HER MENTOR AND HER SAVIOR. REGINA WILSON WAS ASSIGNED TO 478 00:27:54,000 --> 00:27:54,439 >> THEY ALL DIED. >> Reporter: AMONG THEM WAS JOHN, HER MENTOR AND HER SAVIOR. REGINA WILSON WAS ASSIGNED TO 479 00:27:54,506 --> 00:28:00,000 THE DOOMED LADDER 105, BUT EARLY THAT MORNING BEFORE THE ATTACK JOHN CHIPORA ASKED HER TO SWITCH JOBS WHICH PUT HER AMONG THE 480 00:28:00,000 --> 00:28:06,000 THE DOOMED LADDER 105, BUT EARLY THAT MORNING BEFORE THE ATTACK JOHN CHIPORA ASKED HER TO SWITCH JOBS WHICH PUT HER AMONG THE 481 00:28:06,000 --> 00:28:06,084 THE DOOMED LADDER 105, BUT EARLY THAT MORNING BEFORE THE ATTACK JOHN CHIPORA ASKED HER TO SWITCH JOBS WHICH PUT HER AMONG THE 482 00:28:06,151 --> 00:28:12,000 SURVIVORS OF ENGINE 219. >> I TRIED TO HONOR HIM BY TALKING HIS NAME. THAT'S HOW IT IS IN THE 483 00:28:12,000 --> 00:28:13,858 SURVIVORS OF ENGINE 219. >> I TRIED TO HONOR HIM BY TALKING HIS NAME. THAT'S HOW IT IS IN THE 484 00:28:13,925 --> 00:28:18,000 AFRICAN-AMERICAN CULTURE. WHEN YOU SPEAK THE NAME OF AN ANCESTOR OR YOU SPEAK THE NAME OF A LOVED ONE, THEN THEY LIVE. 485 00:28:18,000 --> 00:28:24,000 AFRICAN-AMERICAN CULTURE. WHEN YOU SPEAK THE NAME OF AN ANCESTOR OR YOU SPEAK THE NAME OF A LOVED ONE, THEN THEY LIVE. 486 00:28:24,000 --> 00:28:24,002 AFRICAN-AMERICAN CULTURE. WHEN YOU SPEAK THE NAME OF AN ANCESTOR OR YOU SPEAK THE NAME OF A LOVED ONE, THEN THEY LIVE. 487 00:28:24,069 --> 00:28:28,773 AND SO EVERY TIME I SAY JOHN'S NAME HE LIVES. THAT GIVES ME COMFORT. >> IT WAS VERY HOT. 488 00:28:28,840 --> 00:28:30,000 >> OH, YEAH. >> Reporter: THE MEN OF ENGINE 39 WERE TRAPPED IN THE WRECKAGE NEAR THE NORTH TOWER LOBBY. 489 00:28:30,000 --> 00:28:36,000 >> OH, YEAH. >> Reporter: THE MEN OF ENGINE 39 WERE TRAPPED IN THE WRECKAGE NEAR THE NORTH TOWER LOBBY. 490 00:28:36,000 --> 00:28:37,849 >> OH, YEAH. >> Reporter: THE MEN OF ENGINE 39 WERE TRAPPED IN THE WRECKAGE NEAR THE NORTH TOWER LOBBY. 491 00:28:37,916 --> 00:28:42,000 THEY COULD HEAR ONLY A FEW FEET AWAY BATTALION CHIEF RICHARD PRUNTY WHO WAS PINNED AND CALLING FOR HELP. 492 00:28:42,000 --> 00:28:43,855 THEY COULD HEAR ONLY A FEW FEET AWAY BATTALION CHIEF RICHARD PRUNTY WHO WAS PINNED AND CALLING FOR HELP. 493 00:28:43,922 --> 00:28:48,000 >> WE COULDN'T GET TO HIM, AND HE WAS PASSING OUT AT TIMES. >> YEAH. HE WAS COMING IN AND OUT. 494 00:28:48,000 --> 00:28:48,726 >> WE COULDN'T GET TO HIM, AND HE WAS PASSING OUT AT TIMES. >> YEAH. HE WAS COMING IN AND OUT. 495 00:28:48,793 --> 00:28:54,000 >> DID YOU HEAR HIS RADIO TRANSMISSIONS? >> THE LAST THING HE SAID WAS, OF COURSE, ABOUT HIS WIFE AND 496 00:28:54,000 --> 00:28:55,600 >> DID YOU HEAR HIS RADIO TRANSMISSIONS? >> THE LAST THING HE SAID WAS, OF COURSE, ABOUT HIS WIFE AND 497 00:28:55,667 --> 00:28:58,970 SAYING THAT -- >> TELL MY WIFE AND CHILDREN I LOVE THEM. >> YEAH. 498 00:28:59,037 --> 00:29:00,000 THAT THEY WERE THE MOST -- MY WIFE SHE WAS THE MOST IMPORTANT THING IN THE WORLD TO ME. >> Reporter: THOSE WORDS WERE 499 00:29:00,000 --> 00:29:06,000 THAT THEY WERE THE MOST -- MY WIFE SHE WAS THE MOST IMPORTANT THING IN THE WORLD TO ME. >> Reporter: THOSE WORDS WERE 500 00:29:06,000 --> 00:29:06,811 THAT THEY WERE THE MOST -- MY WIFE SHE WAS THE MOST IMPORTANT THING IN THE WORLD TO ME. >> Reporter: THOSE WORDS WERE 501 00:29:06,878 --> 00:29:12,000 AMONG RICHARD PRUNTY'S LAST. THE MEN OF ENGINE 39 WERE RESCUED, BUT 343 MEMBERS OF THE FDNY WERE GONE. 502 00:29:12,000 --> 00:29:18,000 AMONG RICHARD PRUNTY'S LAST. THE MEN OF ENGINE 39 WERE RESCUED, BUT 343 MEMBERS OF THE FDNY WERE GONE. 503 00:29:18,000 --> 00:29:18,323 AMONG RICHARD PRUNTY'S LAST. THE MEN OF ENGINE 39 WERE RESCUED, BUT 343 MEMBERS OF THE FDNY WERE GONE. 504 00:29:18,389 --> 00:29:24,000 IN A TRADITION WHERE THE JOB IS HANDED DOWN IN FAMILIES, MANY LOST FATHERS, SONS AND BROTHERS. >> GUYS I HAD WORKED WITH BOTH 505 00:29:24,000 --> 00:29:26,798 IN A TRADITION WHERE THE JOB IS HANDED DOWN IN FAMILIES, MANY LOST FATHERS, SONS AND BROTHERS. >> GUYS I HAD WORKED WITH BOTH 506 00:29:26,865 --> 00:29:30,000 RETIRED AND ACTIVE, SAYING TO ME, PETE, YOU KNOW, HAVE YOU SEEN MY SON? AND FIREFIGHTER, YOUNG 507 00:29:30,000 --> 00:29:36,000 RETIRED AND ACTIVE, SAYING TO ME, PETE, YOU KNOW, HAVE YOU SEEN MY SON? AND FIREFIGHTER, YOUNG 508 00:29:36,000 --> 00:29:37,809 RETIRED AND ACTIVE, SAYING TO ME, PETE, YOU KNOW, HAVE YOU SEEN MY SON? AND FIREFIGHTER, YOUNG 509 00:29:37,876 --> 00:29:42,000 FIREFIGHTER COMING UP, CHIEF, HAVE YOU SEEN MY FATHER? I JUST SAID, NO. I DIDN'T HAVE THE COURAGE TO 510 00:29:42,000 --> 00:29:45,717 FIREFIGHTER COMING UP, CHIEF, HAVE YOU SEEN MY FATHER? I JUST SAID, NO. I DIDN'T HAVE THE COURAGE TO 511 00:29:45,783 --> 00:29:48,000 TELL THEM WHAT I KNEW TO BE TRUE. >> Reporter: AMONG THE FALLEN WERE PETER GANCI, AND 512 00:29:48,000 --> 00:29:53,091 TELL THEM WHAT I KNEW TO BE TRUE. >> Reporter: AMONG THE FALLEN WERE PETER GANCI, AND 513 00:29:53,158 --> 00:29:54,000 71-YEAR-OLD DEPUTY FIRE COMMISSIONER WILLIAM FEAN WHO HAD GONE WITH GANCI TO RESCUE THE TRAPPED. 514 00:29:54,000 --> 00:30:00,000 71-YEAR-OLD DEPUTY FIRE COMMISSIONER WILLIAM FEAN WHO HAD GONE WITH GANCI TO RESCUE THE TRAPPED. 515 00:30:00,000 --> 00:30:00,999 71-YEAR-OLD DEPUTY FIRE COMMISSIONER WILLIAM FEAN WHO HAD GONE WITH GANCI TO RESCUE THE TRAPPED. 516 00:30:01,065 --> 00:30:06,000 PETE HAYDEN CLIMBED ATOP AN ENGINE TO ADDRESS THE LIVING. >> I YELLED OUT, YOU KNOW, WE JUST LOST A LOT OF GUYS HERE 517 00:30:06,000 --> 00:30:07,405 PETE HAYDEN CLIMBED ATOP AN ENGINE TO ADDRESS THE LIVING. >> I YELLED OUT, YOU KNOW, WE JUST LOST A LOT OF GUYS HERE 518 00:30:07,472 --> 00:30:12,000 TODAY. LET'S HAVE A MOMENT OF SILENCE. AND, WELL, I TOOK MY HELMET OFF. AND WE HELD IT. 519 00:30:12,000 --> 00:30:18,000 TODAY. LET'S HAVE A MOMENT OF SILENCE. AND, WELL, I TOOK MY HELMET OFF. AND WE HELD IT. 520 00:30:18,000 --> 00:30:20,285 TODAY. LET'S HAVE A MOMENT OF SILENCE. AND, WELL, I TOOK MY HELMET OFF. AND WE HELD IT. 521 00:30:20,351 --> 00:30:24,000 I HELD IT. AND AFTER A WHILE I PUT MY HELMET BACK ON. THEY PUT THEIR HELMETS BACK ON. 522 00:30:24,000 --> 00:30:26,191 I HELD IT. AND AFTER A WHILE I PUT MY HELMET BACK ON. THEY PUT THEIR HELMETS BACK ON. 523 00:30:26,257 --> 00:30:30,000 OKAY. WE HAVE A JOB TO DO. LET'S DO IT. >> Reporter: DO YOU LOOK BACK 524 00:30:30,000 --> 00:30:36,000 OKAY. WE HAVE A JOB TO DO. LET'S DO IT. >> Reporter: DO YOU LOOK BACK 525 00:30:36,000 --> 00:30:37,936 OKAY. WE HAVE A JOB TO DO. LET'S DO IT. >> Reporter: DO YOU LOOK BACK 526 00:30:38,002 --> 00:30:42,000 AND WONDER HOW DID I SURVIVE AND 343 MEMBERS DID NOT? >> YEAH. I DIDN'T THINK ABOUT IT AS MUCH. 527 00:30:42,000 --> 00:30:48,000 AND WONDER HOW DID I SURVIVE AND 343 MEMBERS DID NOT? >> YEAH. I DIDN'T THINK ABOUT IT AS MUCH. 528 00:30:48,000 --> 00:30:49,914 AND WONDER HOW DID I SURVIVE AND 343 MEMBERS DID NOT? >> YEAH. I DIDN'T THINK ABOUT IT AS MUCH. 529 00:30:49,981 --> 00:30:54,000 WE WERE CRAZY BUSY. I WAS WORKING 18 HOURS A DAY. THEN IT HIT ME. I SAID, I'M HERE. 530 00:30:54,000 --> 00:30:55,920 WE WERE CRAZY BUSY. I WAS WORKING 18 HOURS A DAY. THEN IT HIT ME. I SAID, I'M HERE. 531 00:30:55,987 --> 00:31:00,000 I GET HOME AND I'M TIRED. THERE WAS ALWAYS FOOD ON THE TABLE WAITING FOR ME WHEN I CAME HOME, NO MATTER WHAT TIME I CAME 532 00:31:00,000 --> 00:31:01,993 I GET HOME AND I'M TIRED. THERE WAS ALWAYS FOOD ON THE TABLE WAITING FOR ME WHEN I CAME HOME, NO MATTER WHAT TIME I CAME 533 00:31:02,060 --> 00:31:06,000 HOME. 534 00:31:06,000 --> 00:31:12,000 HOME. 535 00:31:12,000 --> 00:31:18,000 HOME. 536 00:31:18,000 --> 00:31:18,176 HOME. 537 00:31:18,943 --> 00:31:24,000 AND -- I'M LYING IN BED. AND I ASKED MY WIFE, WHY ME? AND SHE SAID, DID YOU EVER THINK THERE WAS A JOB FOR YOU TO DO? 538 00:31:24,000 --> 00:31:30,000 AND -- I'M LYING IN BED. AND I ASKED MY WIFE, WHY ME? AND SHE SAID, DID YOU EVER THINK THERE WAS A JOB FOR YOU TO DO? 539 00:31:30,000 --> 00:31:34,826 AND -- I'M LYING IN BED. AND I ASKED MY WIFE, WHY ME? AND SHE SAID, DID YOU EVER THINK THERE WAS A JOB FOR YOU TO DO? 540 00:31:34,892 --> 00:31:36,000 >> Reporter: THERE WAS A JOB FOR CASSANO AND OTHERS TO DO. REBUILDING THE FDNY. WHEN WE COME BACK, THE CHILDREN 541 00:31:36,000 --> 00:31:42,000 >> Reporter: THERE WAS A JOB FOR CASSANO AND OTHERS TO DO. REBUILDING THE FDNY. WHEN WE COME BACK, THE CHILDREN 542 00:31:42,000 --> 00:31:44,002 >> Reporter: THERE WAS A JOB FOR CASSANO AND OTHERS TO DO. REBUILDING THE FDNY. WHEN WE COME BACK, THE CHILDREN 543 00:31:44,068 --> 00:31:48,000 OF THE LOST PUT ON THEIR FATHER'S UNIFORM. >>> VOLUNTEERS STARTED FIGHTING FIRE IN MANHATTAN IN 1648. 544 00:31:48,000 --> 00:31:54,000 OF THE LOST PUT ON THEIR FATHER'S UNIFORM. >>> VOLUNTEERS STARTED FIGHTING FIRE IN MANHATTAN IN 1648. 545 00:31:54,000 --> 00:32:00,000 OF THE LOST PUT ON THEIR FATHER'S UNIFORM. >>> VOLUNTEERS STARTED FIGHTING FIRE IN MANHATTAN IN 1648. 546 00:32:00,000 --> 00:32:06,000 OF THE LOST PUT ON THEIR FATHER'S UNIFORM. >>> VOLUNTEERS STARTED FIGHTING FIRE IN MANHATTAN IN 1648. 547 00:32:06,000 --> 00:32:06,791 OF THE LOST PUT ON THEIR FATHER'S UNIFORM. >>> VOLUNTEERS STARTED FIGHTING FIRE IN MANHATTAN IN 1648. 548 00:32:06,858 --> 00:32:12,000 NEARLY 200 YEARS LATER DURING THE CIVIL WAR, AN ENTIRE NEW YORK REGIMENT WAS MANNED BY FIREFIGHTERS. 549 00:32:12,000 --> 00:32:13,998 NEARLY 200 YEARS LATER DURING THE CIVIL WAR, AN ENTIRE NEW YORK REGIMENT WAS MANNED BY FIREFIGHTERS. 550 00:32:14,065 --> 00:32:18,000 THEIR COMMANDER IS QUOTED, I WANT NEW YORK FIREMEN, FOR THERE ARE NO MORE EFFECTIVE MEN IN THE COUNTRY. 551 00:32:18,000 --> 00:32:18,903 THEIR COMMANDER IS QUOTED, I WANT NEW YORK FIREMEN, FOR THERE ARE NO MORE EFFECTIVE MEN IN THE COUNTRY. 552 00:32:18,970 --> 00:32:24,000 AS THOSE VETERANS RETURNED HOME IN 1865, THE MODERN FDNY WAS CREATED. THE DEPARTMENT'S TRADITIONS ARE 553 00:32:24,000 --> 00:32:28,346 AS THOSE VETERANS RETURNED HOME IN 1865, THE MODERN FDNY WAS CREATED. THE DEPARTMENT'S TRADITIONS ARE 554 00:32:28,413 --> 00:32:30,000 HANDED DOWN IN FAMILIES. AND SO IT REMAINS, ESPECIALLY FOR THE CHILDREN OF 9/11'S FALLEN. 555 00:32:30,000 --> 00:32:36,000 HANDED DOWN IN FAMILIES. AND SO IT REMAINS, ESPECIALLY FOR THE CHILDREN OF 9/11'S FALLEN. 556 00:32:36,000 --> 00:32:38,890 HANDED DOWN IN FAMILIES. AND SO IT REMAINS, ESPECIALLY FOR THE CHILDREN OF 9/11'S FALLEN. 557 00:32:38,956 --> 00:32:42,000 THE LATE CHIEF OF DEPARTMENT PETER GANCI HAD THREE CHILDREN. HIS DAUGHTER MARRIED A FIREFIGHTER, THESE ARE HIS SONS. 558 00:32:42,000 --> 00:32:47,298 THE LATE CHIEF OF DEPARTMENT PETER GANCI HAD THREE CHILDREN. HIS DAUGHTER MARRIED A FIREFIGHTER, THESE ARE HIS SONS. 559 00:32:47,365 --> 00:32:48,000 CAPTAIN PETER GANCI III WAS 27 ON 9/11. BATTALION CHIEF CHRIS GANCI WAS 25. 560 00:32:48,000 --> 00:32:54,000 CAPTAIN PETER GANCI III WAS 27 ON 9/11. BATTALION CHIEF CHRIS GANCI WAS 25. 561 00:32:54,000 --> 00:32:56,007 CAPTAIN PETER GANCI III WAS 27 ON 9/11. BATTALION CHIEF CHRIS GANCI WAS 25. 562 00:32:56,074 --> 00:33:00,000 HOW DID YOU LEARN YOUR FATHER DIED? >> I RAN HOME AND I GOT IN THE DOOR RIGHT WHEN STEVE, MY DAD'S 563 00:33:00,000 --> 00:33:04,716 HOW DID YOU LEARN YOUR FATHER DIED? >> I RAN HOME AND I GOT IN THE DOOR RIGHT WHEN STEVE, MY DAD'S 564 00:33:04,782 --> 00:33:06,000 DRIVER, AL TOREY, CHIEF OF SAFETY. I JUST REMEMBER THEM TELLING MY MOM THAT HE'S GONE. 565 00:33:06,000 --> 00:33:08,953 DRIVER, AL TOREY, CHIEF OF SAFETY. I JUST REMEMBER THEM TELLING MY MOM THAT HE'S GONE. 566 00:33:09,020 --> 00:33:12,000 AND SHE SAID, GONE WHERE? LIKE THAT. LIKE INNOCENTLY. AND THEY'RE LIKE, HE'S DEAD. 567 00:33:12,000 --> 00:33:14,625 AND SHE SAID, GONE WHERE? LIKE THAT. LIKE INNOCENTLY. AND THEY'RE LIKE, HE'S DEAD. 568 00:33:14,692 --> 00:33:18,000 AND I REMEMBER THE SCREAM THAT SHE LET OUT. I COULD STILL HEAR IT IN MY EARS. 569 00:33:18,000 --> 00:33:20,064 AND I REMEMBER THE SCREAM THAT SHE LET OUT. I COULD STILL HEAR IT IN MY EARS. 570 00:33:20,131 --> 00:33:24,000 IT PAINS ME TO HEAR IT. THE PAIN OF REALIZATION THAT HE'S NEVER WALKING BACK IN THE DOOR. 571 00:33:24,000 --> 00:33:26,804 IT PAINS ME TO HEAR IT. THE PAIN OF REALIZATION THAT HE'S NEVER WALKING BACK IN THE DOOR. 572 00:33:26,871 --> 00:33:30,000 >> Reporter: PETE, WHAT KIND OF MAN WAS HE? >> HE LOVED BEING AROUND FAMILY, BUT HIS FAMILY WAS ALSO THE FIRE 573 00:33:30,000 --> 00:33:30,608 >> Reporter: PETE, WHAT KIND OF MAN WAS HE? >> HE LOVED BEING AROUND FAMILY, BUT HIS FAMILY WAS ALSO THE FIRE 574 00:33:30,675 --> 00:33:36,000 DEPARTMENT. WE KNEW IT. MY MOM KNEW IT. SOMETIMES TO HIS DISMAY, BUT 575 00:33:36,000 --> 00:33:41,018 DEPARTMENT. WE KNEW IT. MY MOM KNEW IT. SOMETIMES TO HIS DISMAY, BUT 576 00:33:41,085 --> 00:33:42,000 SHE, YOU KNOW -- WE UNDERSTOOD THE TYPE OF PERSON THAT HE WAS AND WHY HE CHOSE OUR CHOSEN CAREER. 577 00:33:42,000 --> 00:33:46,958 SHE, YOU KNOW -- WE UNDERSTOOD THE TYPE OF PERSON THAT HE WAS AND WHY HE CHOSE OUR CHOSEN CAREER. 578 00:33:47,024 --> 00:33:48,000 >> Reporter: CHRIS, YOU WERE IN BUSINESS AND ON YOUR WAY TO AN MBA. DID 9/11 MAKE YOU A FIREMEN? 579 00:33:48,000 --> 00:33:54,000 >> Reporter: CHRIS, YOU WERE IN BUSINESS AND ON YOUR WAY TO AN MBA. DID 9/11 MAKE YOU A FIREMEN? 580 00:33:54,000 --> 00:33:54,198 >> Reporter: CHRIS, YOU WERE IN BUSINESS AND ON YOUR WAY TO AN MBA. DID 9/11 MAKE YOU A FIREMEN? 581 00:33:54,265 --> 00:33:57,902 >> ABSOLUTELY. HAD 9/11 NOT HAPPENED, I WOULD NOT HAVE BEEN A NEW YORK CITY FIREFIGHTER. 582 00:33:57,969 --> 00:34:00,000 >> Reporter: YOU QUOTED YOUR DAD AS TELLING NEW GRADUATES FROM THE FIRE ACADEMY, YOU WILL NEVER, EVER BE RICH, BUT YOU 583 00:34:00,000 --> 00:34:06,000 >> Reporter: YOU QUOTED YOUR DAD AS TELLING NEW GRADUATES FROM THE FIRE ACADEMY, YOU WILL NEVER, EVER BE RICH, BUT YOU 584 00:34:06,000 --> 00:34:07,011 >> Reporter: YOU QUOTED YOUR DAD AS TELLING NEW GRADUATES FROM THE FIRE ACADEMY, YOU WILL NEVER, EVER BE RICH, BUT YOU 585 00:34:07,078 --> 00:34:12,000 WILL ALWAYS BE HAPPY. >> YOU WILL ALWAYS BE HAPPY. IT'S HARD TO EXPLAIN TO PEOPLE HOW YOU CAN GET INJURED OR YOU 586 00:34:12,000 --> 00:34:14,118 WILL ALWAYS BE HAPPY. >> YOU WILL ALWAYS BE HAPPY. IT'S HARD TO EXPLAIN TO PEOPLE HOW YOU CAN GET INJURED OR YOU 587 00:34:14,185 --> 00:34:18,000 COULD GET KILLED, BUT YET SOMEHOW YOU COME HOME WITH A SMILE ON YOUR FACE. I ENJOY BEING PART OF THE 588 00:34:18,000 --> 00:34:18,990 COULD GET KILLED, BUT YET SOMEHOW YOU COME HOME WITH A SMILE ON YOUR FACE. I ENJOY BEING PART OF THE 589 00:34:19,056 --> 00:34:23,728 ORGANIZATION. IT MAKES ME -- GIVES ME A SENSE OF PRIDE THAT I NEVER FELT ANYWHERE ELSE. 590 00:34:23,795 --> 00:34:24,000 MAYBE THAT'S WHAT HAD DRIVEN MY FATHER FOR SO MANY YEARS. >> MY NAME IS JOSEPHINE SMITH. I WORK IN ENGINE 39. 591 00:34:24,000 --> 00:34:30,000 MAYBE THAT'S WHAT HAD DRIVEN MY FATHER FOR SO MANY YEARS. >> MY NAME IS JOSEPHINE SMITH. I WORK IN ENGINE 39. 592 00:34:30,000 --> 00:34:31,068 MAYBE THAT'S WHAT HAD DRIVEN MY FATHER FOR SO MANY YEARS. >> MY NAME IS JOSEPHINE SMITH. I WORK IN ENGINE 39. 593 00:34:31,135 --> 00:34:36,000 >> Reporter: JOSEPHINE SMITH'S LATE FATHER, 47-YEAR-OLD KEVIN SMITH, WAS WITH HAZMAT 1 ON 9/11. 594 00:34:36,000 --> 00:34:38,142 >> Reporter: JOSEPHINE SMITH'S LATE FATHER, 47-YEAR-OLD KEVIN SMITH, WAS WITH HAZMAT 1 ON 9/11. 595 00:34:38,209 --> 00:34:42,000 > I ALWAYS WANTED TO BE LIKE MY FATHER. YOU KNOW, I ALWAYS WANTED TO BE BRAVE LIKE HIM AND STRONG AND 596 00:34:42,000 --> 00:34:46,384 > I ALWAYS WANTED TO BE LIKE MY FATHER. YOU KNOW, I ALWAYS WANTED TO BE BRAVE LIKE HIM AND STRONG AND 597 00:34:46,451 --> 00:34:48,000 WILLING. IT REALLY JUST RUNS THROUGH OUR BLOOD. GENERATION TO GENERATION I JUST 598 00:34:48,000 --> 00:34:53,224 WILLING. IT REALLY JUST RUNS THROUGH OUR BLOOD. GENERATION TO GENERATION I JUST 599 00:34:53,291 --> 00:34:54,000 THINK IT'S JUST WHO WE ARE. IT'S OUR PASSION. IT'S OUR UPBRINGING. >> SOMEBODY ELSE MIGHT HAVE 600 00:34:54,000 --> 00:35:00,000 THINK IT'S JUST WHO WE ARE. IT'S OUR PASSION. IT'S OUR UPBRINGING. >> SOMEBODY ELSE MIGHT HAVE 601 00:35:00,000 --> 00:35:02,200 THINK IT'S JUST WHO WE ARE. IT'S OUR PASSION. IT'S OUR UPBRINGING. >> SOMEBODY ELSE MIGHT HAVE 602 00:35:02,266 --> 00:35:06,000 THOUGHT WITH SUCH GRIEVOUS LOSS, I DON'T WANT TO HAVE ANYTHING TO DO WITH THAT. >> IT'S NOT THE JOB THAT TOOK MY 603 00:35:06,000 --> 00:35:07,071 THOUGHT WITH SUCH GRIEVOUS LOSS, I DON'T WANT TO HAVE ANYTHING TO DO WITH THAT. >> IT'S NOT THE JOB THAT TOOK MY 604 00:35:07,138 --> 00:35:12,000 FATHER. IT WAS AN ACT OF TERRORISM THAT TOOK MY FATHER. AND THAT MADE ME WANT TO FIGHT 605 00:35:12,000 --> 00:35:18,000 FATHER. IT WAS AN ACT OF TERRORISM THAT TOOK MY FATHER. AND THAT MADE ME WANT TO FIGHT 606 00:35:18,000 --> 00:35:19,183 FATHER. IT WAS AN ACT OF TERRORISM THAT TOOK MY FATHER. AND THAT MADE ME WANT TO FIGHT 607 00:35:19,250 --> 00:35:24,000 EVEN MORE TO PROTECT THE CITY OF NEW YORK AND THE CITIZENS. MAY HAVE TAKEN MY FATHER FROM ME, BUT THE PASSION AND THE 608 00:35:24,000 --> 00:35:27,091 EVEN MORE TO PROTECT THE CITY OF NEW YORK AND THE CITIZENS. MAY HAVE TAKEN MY FATHER FROM ME, BUT THE PASSION AND THE 609 00:35:27,158 --> 00:35:30,000 BLOOD IS STILL THERE. >> I'M JOHN POLUMBO. I WORK IN 92 ENGINE IN THE SOUTH BRONX. 610 00:35:30,000 --> 00:35:36,000 BLOOD IS STILL THERE. >> I'M JOHN POLUMBO. I WORK IN 92 ENGINE IN THE SOUTH BRONX. 611 00:35:36,000 --> 00:35:38,035 BLOOD IS STILL THERE. >> I'M JOHN POLUMBO. I WORK IN 92 ENGINE IN THE SOUTH BRONX. 612 00:35:38,102 --> 00:35:40,705 >> I'M TOMMY POLUMBO. I WORK IN HARLEM. >> HOW OLD WERE YOU? >> I WAS A WEEK AWAY FROM BEING 613 00:35:40,771 --> 00:35:42,000 8 WEEKS OLD. >> I WAS 9. >> HOW MANY KIDS IN THE POLUMBO FAMILY! 614 00:35:42,000 --> 00:35:47,078 8 WEEKS OLD. >> I WAS 9. >> HOW MANY KIDS IN THE POLUMBO FAMILY! 615 00:35:47,144 --> 00:35:48,000 >> TEN OF US. EIGHT BOYS AND TWO GIRLS. >> FRANK POLUMBO WAS 46 WHEN HE DIED, LADDER 105. 616 00:35:48,000 --> 00:35:54,000 >> TEN OF US. EIGHT BOYS AND TWO GIRLS. >> FRANK POLUMBO WAS 46 WHEN HE DIED, LADDER 105. 617 00:35:54,000 --> 00:35:58,890 >> TEN OF US. EIGHT BOYS AND TWO GIRLS. >> FRANK POLUMBO WAS 46 WHEN HE DIED, LADDER 105. 618 00:35:58,956 --> 00:36:00,000 IN A SENSE, IT WASN'T 9/11 THAT MADE THE POLUMBO BOYS FIREFIGHTERS. IT WAS SEPTEMBER 12th. 619 00:36:00,000 --> 00:36:04,228 IN A SENSE, IT WASN'T 9/11 THAT MADE THE POLUMBO BOYS FIREFIGHTERS. IT WAS SEPTEMBER 12th. 620 00:36:04,295 --> 00:36:06,000 AND ALL THE DAYS THAT FOLLOWED. >> MY DAD'S BROTHERS AND SISTERS IN THE FIRE HOUSE, THEY COOKED FOR US. 621 00:36:06,000 --> 00:36:12,000 AND ALL THE DAYS THAT FOLLOWED. >> MY DAD'S BROTHERS AND SISTERS IN THE FIRE HOUSE, THEY COOKED FOR US. 622 00:36:12,000 --> 00:36:13,170 AND ALL THE DAYS THAT FOLLOWED. >> MY DAD'S BROTHERS AND SISTERS IN THE FIRE HOUSE, THEY COOKED FOR US. 623 00:36:13,237 --> 00:36:18,000 THEY DROVE US PLACES. THEY TOOK US TO SIX FLAGS. I REMEMBER GOING ON THEIR SHOULDERS. 624 00:36:18,000 --> 00:36:19,210 THEY DROVE US PLACES. THEY TOOK US TO SIX FLAGS. I REMEMBER GOING ON THEIR SHOULDERS. 625 00:36:19,277 --> 00:36:24,000 THEY WOULD TAKE US BY THE ARMS AND SPIN US IN CIRCLES. >> Reporter: THE FIRE HOUSE TURNED OUT FOR BIRTHDAYS AND 626 00:36:24,000 --> 00:36:25,249 THEY WOULD TAKE US BY THE ARMS AND SPIN US IN CIRCLES. >> Reporter: THE FIRE HOUSE TURNED OUT FOR BIRTHDAYS AND 627 00:36:25,316 --> 00:36:30,000 GAMES. >> Reporter: THE STANDS WERE FILLED AT THE HOCKEY GAMES, YOU KNOW? 628 00:36:30,000 --> 00:36:30,021 GAMES. >> Reporter: THE STANDS WERE FILLED AT THE HOCKEY GAMES, YOU KNOW? 629 00:36:30,087 --> 00:36:36,000 IT WASN'T THE SAME BECAUSE YOU'RE MISSING THE ONE PERSON THAT YOU WANT THERE. BUT THEY DO EVERYTHING THEY CAN 630 00:36:36,000 --> 00:36:38,262 IT WASN'T THE SAME BECAUSE YOU'RE MISSING THE ONE PERSON THAT YOU WANT THERE. BUT THEY DO EVERYTHING THEY CAN 631 00:36:38,329 --> 00:36:42,000 TO FILL IT. THEY NEVER WILL, BUT. >> THEY DID EVERYTHING THEY COULD TO FILL IT. 632 00:36:42,000 --> 00:36:44,201 TO FILL IT. THEY NEVER WILL, BUT. >> THEY DID EVERYTHING THEY COULD TO FILL IT. 633 00:36:44,268 --> 00:36:48,000 AS HARD AS IT WAS FOR THEM TAKING TIME AWAY FROM THEIR OWN FAMILIES. >> Reporter: THE FIRE HOUSE 634 00:36:48,000 --> 00:36:50,274 AS HARD AS IT WAS FOR THEM TAKING TIME AWAY FROM THEIR OWN FAMILIES. >> Reporter: THE FIRE HOUSE 635 00:36:50,341 --> 00:36:54,000 COOKED DINNER FOR THE 10 POLUMBOS AND THEIR MOTHER EVERY MONDAY FOR FIVE YEARS UNTIL THE FAMILY MOVED AWAY. 636 00:36:54,000 --> 00:36:59,150 COOKED DINNER FOR THE 10 POLUMBOS AND THEIR MOTHER EVERY MONDAY FOR FIVE YEARS UNTIL THE FAMILY MOVED AWAY. 637 00:36:59,216 --> 00:37:00,000 >> I'M A FIREFIGHTER IN ENGINE 214, LADDER 111 IN BED STY BROOKLYN. MY NAME IS MIKE FLORIO. 638 00:37:00,000 --> 00:37:06,000 >> I'M A FIREFIGHTER IN ENGINE 214, LADDER 111 IN BED STY BROOKLYN. MY NAME IS MIKE FLORIO. 639 00:37:06,000 --> 00:37:07,224 >> I'M A FIREFIGHTER IN ENGINE 214, LADDER 111 IN BED STY BROOKLYN. MY NAME IS MIKE FLORIO. 640 00:37:07,291 --> 00:37:12,000 >> Reporter: MIKE FLORIO'S DAD JOHN FLORIO WAS 33 YEARS OLD ON 9/11. ENGINE 214. 641 00:37:12,000 --> 00:37:14,665 >> Reporter: MIKE FLORIO'S DAD JOHN FLORIO WAS 33 YEARS OLD ON 9/11. ENGINE 214. 642 00:37:14,732 --> 00:37:18,000 THE SAME HOUSE WHERE HIS SON WORKS TODAY. >> EVERYTHING I WALK IN, MY FATHER'S PICTURE IS ON THE WALL. 643 00:37:18,000 --> 00:37:21,472 THE SAME HOUSE WHERE HIS SON WORKS TODAY. >> EVERYTHING I WALK IN, MY FATHER'S PICTURE IS ON THE WALL. 644 00:37:21,539 --> 00:37:24,000 A LOT OF MEMORIALS OF HIM AND THE OTHER FOUR GUYS THAT PASSED ON 9/11. I DO HAVE A LOT OF MEMORIES FROM 645 00:37:24,000 --> 00:37:26,243 A LOT OF MEMORIALS OF HIM AND THE OTHER FOUR GUYS THAT PASSED ON 9/11. I DO HAVE A LOT OF MEMORIES FROM 646 00:37:26,310 --> 00:37:30,000 THE FIRE HOUSE BEING A YOUNG BOY. AND JUST WALKING IN THERE EVERYDAY AND SEEING HIS 647 00:37:30,000 --> 00:37:31,482 THE FIRE HOUSE BEING A YOUNG BOY. AND JUST WALKING IN THERE EVERYDAY AND SEEING HIS 648 00:37:31,549 --> 00:37:36,000 PICTURES. IT BRINGS BACK THOSE MEMORIES. IT MAKES ME FEEL CLOSE TO HIM BEING THERE EVERYDAY. 649 00:37:36,000 --> 00:37:38,322 PICTURES. IT BRINGS BACK THOSE MEMORIES. IT MAKES ME FEEL CLOSE TO HIM BEING THERE EVERYDAY. 650 00:37:38,389 --> 00:37:42,000 >> ATTENTION. >> Reporter: MORE THAN 60 CHILDREN OF 9/11'S FALLEN HAVE BEEN THROUGH THE TRAINING 651 00:37:42,000 --> 00:37:47,231 >> ATTENTION. >> Reporter: MORE THAN 60 CHILDREN OF 9/11'S FALLEN HAVE BEEN THROUGH THE TRAINING 652 00:37:47,298 --> 00:37:48,000 ACADEMY ON RANDALL'S ISLAND IN THE EAST RIVER AND ARE NOW ON THE JOB. TO JOIN, THEY TOOK A WRITTEN 653 00:37:48,000 --> 00:37:54,000 ACADEMY ON RANDALL'S ISLAND IN THE EAST RIVER AND ARE NOW ON THE JOB. TO JOIN, THEY TOOK A WRITTEN 654 00:37:54,000 --> 00:37:54,138 ACADEMY ON RANDALL'S ISLAND IN THE EAST RIVER AND ARE NOW ON THE JOB. TO JOIN, THEY TOOK A WRITTEN 655 00:37:54,205 --> 00:38:00,000 EXAM THAT'S GIVEN ONLY ONCE EVERY FOUR YEARS. ABOUT 60,000 APPLICANTS TAKE IT AND ONLY THOSE IN THE TOP 10% 656 00:38:00,000 --> 00:38:02,680 EXAM THAT'S GIVEN ONLY ONCE EVERY FOUR YEARS. ABOUT 60,000 APPLICANTS TAKE IT AND ONLY THOSE IN THE TOP 10% 657 00:38:02,747 --> 00:38:06,000 EARN A PLACE IN THE RANK AND FILE. >> I'M VERY PROUD OF THEM. I FEEL THAT THEIR FATHERS WOULD 658 00:38:06,000 --> 00:38:11,288 EARN A PLACE IN THE RANK AND FILE. >> I'M VERY PROUD OF THEM. I FEEL THAT THEIR FATHERS WOULD 659 00:38:11,355 --> 00:38:12,000 HAVE BEEN VERY PROUD OF THEM. >> Reporter: DAN NIGRO, CHIEF GANCI'S NUMBER TWO ON 9/11, WAS PROMOTED TO CHIEF OF DEPARTMENT 660 00:38:12,000 --> 00:38:18,000 HAVE BEEN VERY PROUD OF THEM. >> Reporter: DAN NIGRO, CHIEF GANCI'S NUMBER TWO ON 9/11, WAS PROMOTED TO CHIEF OF DEPARTMENT 661 00:38:18,000 --> 00:38:19,697 HAVE BEEN VERY PROUD OF THEM. >> Reporter: DAN NIGRO, CHIEF GANCI'S NUMBER TWO ON 9/11, WAS PROMOTED TO CHIEF OF DEPARTMENT 662 00:38:19,764 --> 00:38:24,000 AND BECAME THE CITY FIRE COMMISSIONER. AMONG THE OTHERS IN OUR STORY, JOHN SUDNICK A CAPTAIN ON 9/11 663 00:38:24,000 --> 00:38:27,304 AND BECAME THE CITY FIRE COMMISSIONER. AMONG THE OTHERS IN OUR STORY, JOHN SUDNICK A CAPTAIN ON 9/11 664 00:38:27,371 --> 00:38:30,000 ROSE TO CHIEF OF DEPARTMENT AND SO DID PETER HAYDEN. SAL CASSANO WAS FIRE COMMISSIONER. 665 00:38:30,000 --> 00:38:36,000 ROSE TO CHIEF OF DEPARTMENT AND SO DID PETER HAYDEN. SAL CASSANO WAS FIRE COMMISSIONER. 666 00:38:36,000 --> 00:38:37,882 ROSE TO CHIEF OF DEPARTMENT AND SO DID PETER HAYDEN. SAL CASSANO WAS FIRE COMMISSIONER. 667 00:38:37,948 --> 00:38:42,000 JOE PFEIFFER WAS CHIEF OF COUNTERTERRORISM AND TEACHES CRISIS LEADERSHIP. REGINA WILSON WAS STUDYING FOR 668 00:38:42,000 --> 00:38:43,788 JOE PFEIFFER WAS CHIEF OF COUNTERTERRORISM AND TEACHES CRISIS LEADERSHIP. REGINA WILSON WAS STUDYING FOR 669 00:38:43,854 --> 00:38:48,000 THE LIEUTENANT'S EXAM. AND ORIO PALMER'S NAME LIVES ON THE FDNY'S AWARD FOR THE MOST PHYSICALLY FIT FIREFIGHTERS. 670 00:38:48,000 --> 00:38:54,000 THE LIEUTENANT'S EXAM. AND ORIO PALMER'S NAME LIVES ON THE FDNY'S AWARD FOR THE MOST PHYSICALLY FIT FIREFIGHTERS. 671 00:38:54,000 --> 00:38:56,400 THE LIEUTENANT'S EXAM. AND ORIO PALMER'S NAME LIVES ON THE FDNY'S AWARD FOR THE MOST PHYSICALLY FIT FIREFIGHTERS. 672 00:38:56,467 --> 00:39:00,000 >>> A LOT OF BRAVERY. A LOT OF BRAVERY WAS DISPLAYED THAT DAY. AND FOLLOWED BY A LOT OF 673 00:39:00,000 --> 00:39:03,340 >>> A LOT OF BRAVERY. A LOT OF BRAVERY WAS DISPLAYED THAT DAY. AND FOLLOWED BY A LOT OF 674 00:39:03,407 --> 00:39:06,000 SADNESS. >> Reporter: COMMISSIONER, IT SEEMS TO BE A SAD DAY FOR YOU 20 YEARS LATER. 675 00:39:06,000 --> 00:39:09,547 SADNESS. >> Reporter: COMMISSIONER, IT SEEMS TO BE A SAD DAY FOR YOU 20 YEARS LATER. 676 00:39:09,613 --> 00:39:12,000 >> I THINK FOR EVERYBODY THAT WAS THERE THAT DAY, IT HAS JUST STAYED WITH THEM, THE SADNESS. WE HAVE PLENTY OF GOOD DAYS, 677 00:39:12,000 --> 00:39:16,387 >> I THINK FOR EVERYBODY THAT WAS THERE THAT DAY, IT HAS JUST STAYED WITH THEM, THE SADNESS. WE HAVE PLENTY OF GOOD DAYS, 678 00:39:16,454 --> 00:39:18,000 PLENTY TO BE THANKFUL FOR, THOSE OF US WHO SURVIVED. BUT, IT'S A DAY THAT WILL NEVER LEAVE, NEVER LEAVE YOU. 679 00:39:18,000 --> 00:39:24,000 PLENTY TO BE THANKFUL FOR, THOSE OF US WHO SURVIVED. BUT, IT'S A DAY THAT WILL NEVER LEAVE, NEVER LEAVE YOU. 680 00:39:24,000 --> 00:39:26,363 PLENTY TO BE THANKFUL FOR, THOSE OF US WHO SURVIVED. BUT, IT'S A DAY THAT WILL NEVER LEAVE, NEVER LEAVE YOU. 681 00:39:26,430 --> 00:39:30,000 >> Reporter: SADNESS BECOMES PART OF YOUR LIFE? >> ABSOLUTELY. >> Reporter: YOUR FATHER 682 00:39:30,000 --> 00:39:32,737 >> Reporter: SADNESS BECOMES PART OF YOUR LIFE? >> ABSOLUTELY. >> Reporter: YOUR FATHER 683 00:39:32,803 --> 00:39:36,000 SURVIVED THE COLLAPSE OF THE FIRST TOWER. AND INSTEAD OF MOVING TO SAFETY, HE WENT TO ANSWER THE MAY DAY 684 00:39:36,000 --> 00:39:42,000 SURVIVED THE COLLAPSE OF THE FIRST TOWER. AND INSTEAD OF MOVING TO SAFETY, HE WENT TO ANSWER THE MAY DAY 685 00:39:42,000 --> 00:39:42,747 SURVIVED THE COLLAPSE OF THE FIRST TOWER. AND INSTEAD OF MOVING TO SAFETY, HE WENT TO ANSWER THE MAY DAY 686 00:39:42,813 --> 00:39:48,000 CALLS FROM HIS TRAPPED FIREFIGHTERS. >> RECEIVING REPORT FIREFIGHTERS TRAPPED AND DOWN. 687 00:39:48,000 --> 00:39:52,156 CALLS FROM HIS TRAPPED FIREFIGHTERS. >> RECEIVING REPORT FIREFIGHTERS TRAPPED AND DOWN. 688 00:39:52,223 --> 00:39:54,000 >> Reporter: HE KNEW THAT THE OTHER BUILDING WAS IN IMMINENT DANGER OF COLLAPSING. HE HAD DECIDED IN THAT MOMENT 689 00:39:54,000 --> 00:40:00,000 >> Reporter: HE KNEW THAT THE OTHER BUILDING WAS IN IMMINENT DANGER OF COLLAPSING. HE HAD DECIDED IN THAT MOMENT 690 00:40:00,000 --> 00:40:02,466 >> Reporter: HE KNEW THAT THE OTHER BUILDING WAS IN IMMINENT DANGER OF COLLAPSING. HE HAD DECIDED IN THAT MOMENT 691 00:40:02,533 --> 00:40:06,000 THAT HE WAS NOT GOING HOME. >> HE CHOSE HIS GUYS. AND WE COULD GET ANGRY ABOUT IT. I KNOW MY SISTER AND MY MOTHER 692 00:40:06,000 --> 00:40:09,106 THAT HE WAS NOT GOING HOME. >> HE CHOSE HIS GUYS. AND WE COULD GET ANGRY ABOUT IT. I KNOW MY SISTER AND MY MOTHER 693 00:40:09,173 --> 00:40:12,000 SOMETIMES WE HIT OUR HEAD AGAINST THE WALL, BUT WHEN THE SMOKE CLEARS AND YOU THINK ABOUT IT, IT WAS THE ONLY DECISION. 694 00:40:12,000 --> 00:40:18,000 SOMETIMES WE HIT OUR HEAD AGAINST THE WALL, BUT WHEN THE SMOKE CLEARS AND YOU THINK ABOUT IT, IT WAS THE ONLY DECISION. 695 00:40:18,000 --> 00:40:19,350 SOMETIMES WE HIT OUR HEAD AGAINST THE WALL, BUT WHEN THE SMOKE CLEARS AND YOU THINK ABOUT IT, IT WAS THE ONLY DECISION. 696 00:40:19,416 --> 00:40:24,000 I KNEW THE WAY HE FELT ABOUT HIS MEN AND HIS JOB AND THE FDNY. AND HE WAS GOING TO STAY AND SEE THE JOB THROUGH. 697 00:40:24,000 --> 00:40:26,457 I KNEW THE WAY HE FELT ABOUT HIS MEN AND HIS JOB AND THE FDNY. AND HE WAS GOING TO STAY AND SEE THE JOB THROUGH. 698 00:40:26,524 --> 00:40:30,000 AND HE WOULDN'T HAVE BEEN ABLE TO LIVE WITH HIMSELF IF HE LEFT. >> AND ONE MORE GUY WAS KILLED. IT'S JUST THE WAY HE WAS. 699 00:40:30,000 --> 00:40:36,000 AND HE WOULDN'T HAVE BEEN ABLE TO LIVE WITH HIMSELF IF HE LEFT. >> AND ONE MORE GUY WAS KILLED. IT'S JUST THE WAY HE WAS. 700 00:40:36,000 --> 00:40:36,400 AND HE WOULDN'T HAVE BEEN ABLE TO LIVE WITH HIMSELF IF HE LEFT. >> AND ONE MORE GUY WAS KILLED. IT'S JUST THE WAY HE WAS. 701 00:40:36,467 --> 00:40:42,000 IT WAS I HAVE TO BE THERE UNTIL THE LAST GUY IS OUT. >> Reporter: TODAY'S RECRUITS WERE CHILDREN THEN. 702 00:40:42,000 --> 00:40:43,340 IT WAS I HAVE TO BE THERE UNTIL THE LAST GUY IS OUT. >> Reporter: TODAY'S RECRUITS WERE CHILDREN THEN. 703 00:40:43,407 --> 00:40:48,000 >> SECURE YOUR GEAR. >> Reporter: AND SO THEY MUSTER BEFORE MEMORIES. THREE COLUMNS OF THE WORLD TRADE 704 00:40:48,000 --> 00:40:54,000 >> SECURE YOUR GEAR. >> Reporter: AND SO THEY MUSTER BEFORE MEMORIES. THREE COLUMNS OF THE WORLD TRADE 705 00:40:54,000 --> 00:40:54,285 >> SECURE YOUR GEAR. >> Reporter: AND SO THEY MUSTER BEFORE MEMORIES. THREE COLUMNS OF THE WORLD TRADE 706 00:40:54,351 --> 00:41:00,000 CENTER AND 343 LIVES, WHICH ARE HERE, INDELIBLE IN TIME. >> SO MANY OF US SACRIFICED SO MUCH THAT THIS STORY CAN'T GET 707 00:41:00,000 --> 00:41:05,462 CENTER AND 343 LIVES, WHICH ARE HERE, INDELIBLE IN TIME. >> SO MANY OF US SACRIFICED SO MUCH THAT THIS STORY CAN'T GET 708 00:41:05,529 --> 00:41:06,000 LOST BECAUSE THE WORLD IS CHANGING FAST. AND I DON'T WANT THIS TO BE SOMETHING THAT'S IN A HISTORY 709 00:41:06,000 --> 00:41:12,000 LOST BECAUSE THE WORLD IS CHANGING FAST. AND I DON'T WANT THIS TO BE SOMETHING THAT'S IN A HISTORY 710 00:41:12,000 --> 00:41:18,000 LOST BECAUSE THE WORLD IS CHANGING FAST. AND I DON'T WANT THIS TO BE SOMETHING THAT'S IN A HISTORY 711 00:41:18,000 --> 00:41:18,042 LOST BECAUSE THE WORLD IS CHANGING FAST. AND I DON'T WANT THIS TO BE SOMETHING THAT'S IN A HISTORY 712 00:41:18,108 --> 00:41:24,000 BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >>> TWO DECADES LATER, 9/11 SURVIVORS AND FIRST RESPONDERS 713 00:41:24,000 --> 00:41:30,000 BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >>> TWO DECADES LATER, 9/11 SURVIVORS AND FIRST RESPONDERS 714 00:41:30,000 --> 00:41:31,288 BOOK THAT ARE PAGES TURNED AND WE'RE FORGOTTEN. >>> TWO DECADES LATER, 9/11 SURVIVORS AND FIRST RESPONDERS 715 00:41:31,355 --> 00:41:36,000 ARE SEEKING MEDICAL CARE AT A GROWING RATE. >>> WE CAN NOT DO JUSTICE IN THIS HOUR OR MANY NUMBER OF 716 00:41:36,000 --> 00:41:42,000 ARE SEEKING MEDICAL CARE AT A GROWING RATE. >>> WE CAN NOT DO JUSTICE IN THIS HOUR OR MANY NUMBER OF 717 00:41:42,000 --> 00:41:45,870 ARE SEEKING MEDICAL CARE AT A GROWING RATE. >>> WE CAN NOT DO JUSTICE IN THIS HOUR OR MANY NUMBER OF 718 00:41:45,936 --> 00:41:48,000 HOURS TO THE MANY SACRIFICES TO THE 9/11 THE NEW YORK CITY POLICE DEPARTMENT, THE PORT AUTHORITY POLICE AND THOSE WHO 719 00:41:48,000 --> 00:41:53,344 HOURS TO THE MANY SACRIFICES TO THE 9/11 THE NEW YORK CITY POLICE DEPARTMENT, THE PORT AUTHORITY POLICE AND THOSE WHO 720 00:41:53,410 --> 00:41:54,000 FOUGHT TO SAVE LIVES AT THE PENTAGON AND ON FLIGHT 93 IN PENNSYLVANIA. AT THE TRADE CENTER, 2,753 721 00:41:54,000 --> 00:42:00,000 FOUGHT TO SAVE LIVES AT THE PENTAGON AND ON FLIGHT 93 IN PENNSYLVANIA. AT THE TRADE CENTER, 2,753 722 00:42:00,000 --> 00:42:06,000 FOUGHT TO SAVE LIVES AT THE PENTAGON AND ON FLIGHT 93 IN PENNSYLVANIA. AT THE TRADE CENTER, 2,753 723 00:42:06,000 --> 00:42:08,025 FOUGHT TO SAVE LIVES AT THE PENTAGON AND ON FLIGHT 93 IN PENNSYLVANIA. AT THE TRADE CENTER, 2,753 724 00:42:08,092 --> 00:42:12,000 PEOPLE PERISHED, BUT THERE WERE MORE THAN 17,000 IN THE TOWERS AND 99% OF THOSE BELOW THE FIRES SURVIVED. 725 00:42:12,000 --> 00:42:17,067 PEOPLE PERISHED, BUT THERE WERE MORE THAN 17,000 IN THE TOWERS AND 99% OF THOSE BELOW THE FIRES SURVIVED. 726 00:42:17,134 --> 00:42:18,000 THAT MORNING, THIS REPORTER WATCHED FIREFIGHTERS RUSH TO THE STAIRWELLS AND WONDERED HOW THEY 727 00:42:18,000 --> 00:42:23,674 THAT MORNING, THIS REPORTER WATCHED FIREFIGHTERS RUSH TO THE STAIRWELLS AND WONDERED HOW THEY 728 00:42:23,741 --> 00:42:24,000 FOUND THE COURAGE. AFTER 23 YEARS OF REFLECTION, IT'S CLEAR. THEY CLIMBED TO RISE. 729 00:42:24,000 --> 00:42:30,000 FOUND THE COURAGE. AFTER 23 YEARS OF REFLECTION, IT'S CLEAR. THEY CLIMBED TO RISE. 730 00:42:30,000 --> 00:42:30,447 FOUND THE COURAGE. AFTER 23 YEARS OF REFLECTION, IT'S CLEAR. THEY CLIMBED TO RISE. 731 00:42:30,514 --> 00:42:36,000 TO RISE TO THE CRIES 1,000 FEET ABOVE THEM. TO RISE TO THE DEFENSE OF THE FIREFIGHTER BESIDE THEM. 732 00:42:36,000 --> 00:42:37,821 TO RISE TO THE CRIES 1,000 FEET ABOVE THEM. TO RISE TO THE DEFENSE OF THE FIREFIGHTER BESIDE THEM. 733 00:42:37,888 --> 00:42:42,000 TO RISE BEYOND DUTY TO A PLACE OF SELFLESS DEVOTION. I'M SCOTT PELLEY. WE'LL BE BACK NEXT WEEK WITH THE 734 00:42:42,000 --> 00:42:48,000 TO RISE BEYOND DUTY TO A PLACE OF SELFLESS DEVOTION. I'M SCOTT PELLEY. WE'LL BE BACK NEXT WEEK WITH THE 735 00:42:48,000 --> 00:42:54,000 TO RISE BEYOND DUTY TO A PLACE OF SELFLESS DEVOTION. I'M SCOTT PELLEY. WE'LL BE BACK NEXT WEEK WITH THE 736 00:42:54,000 --> 00:42:55,606 TO RISE BEYOND DUTY TO A PLACE OF SELFLESS DEVOTION. I'M SCOTT PELLEY. WE'LL BE BACK NEXT WEEK WITH THE 737 00:42:55,673 --> 00:43:00,000 57th SEASON PREMIER OF "60 MINUTES." 738 00:43:00,000 --> 00:43:00,945 57th SEASON PREMIER OF "60 MINUTES."